Serene Hair & Beauty

88 High St, Broadstairs, Kent, CT10 1JJ

About us

Serene Hair & Beauty provides a truly relaxing environment, dedicated to delivering the highest customer service.

Situated in the heart of Broadstairs High St our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services.

We endeavour to treat each client as an individual and our hairdressing is all about creating a total look that is personalised to perfection.

Serene is bursting with creative energy and we love the harmonious vibe that is at the heart of every experience when you visit our salon. Our team of experts are highly skilled in transforming ordinary into extraordinary, making you look and feel amazing.

Serene's beauty technicians are trained to be tuned-in to what you need and love nothing more than ensuring you receive the very best and leave feeling relaxed and refreshed.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair
Nails
Beauty
Face

Our work

Reviews

4.92
927 verified reviews
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Value
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Atmosphere
Filter by rating

A visit to Serene

Anonymous
3rd Aug 2020
Team Member: Kat
5.0

I had a lovely visit to Serene, it was great to see Kat and everyone,
It was well organised.
And I left looking a lot better than when I arrived... Thankyou.

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Response from Serene Hair & Beauty

Thank you

Would recommend

Terrina Tucker
2nd Aug 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

Very friendly and nice to be told what products is being used would recomend Robert I will definitely be going back

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Response from Serene Hair & Beauty

Hi Terrina thank you so much for your Review , thats great news ! we look forward to seeing you again .

Amazing

Amelia tennyson- Smith
1st Aug 2020
Team Member: Kat
5.0
Appointment verified by iSalon Software

Super friendly and welcoming amazing job done on my hair !

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Response from Serene Hair & Beauty

Thank you Amelia for your Review we really appreciate it .

A lovely experience

Lin Stevens
31st Jul 2020
Team Member: Megan
5.0
Appointment verified by iSalon Software

Very relaxing. Megan is lovely.

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Response from Serene Hair & Beauty

Thank you Lin for your review we really appreciate it .

Restyle

T Stavri
31st Jul 2020
Team Member: Pauline
5.0
Appointment verified by iSalon Software

Great haircut after lockdown ... felt very reassured and safe with new measures in place.

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Response from Serene Hair & Beauty

Thank you for you Review we really appreciate it .

First cut since lockdown

Caroline Baber
30th Jul 2020
Team Member: Megan
5.0
Appointment verified by iSalon Software

Great cut and colour today thanks to Megan who banished my lockdown mess. Lovely service and experience as ever in the friendly salon

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Response from Serene Hair & Beauty

Thank you Caroline for your review , we really appreciate it .

Highlights

Sally Barker
28th Jul 2020
Team Member: Pauline
5.0
Appointment verified by iSalon Software

Very safe, thoughtful and caring..and got exactly what I wanted. Fabulous

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Response from Serene Hair & Beauty

Thank you Sally for your review we really appreciate it , see you soon .

Fantastic hairdresser!

Lauren D
28th Jul 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

Robert is a fantastic hairdresser and I'm so glad I found him! He always listens to what I want and does exactly that and his blow dries are just beautiful. I've recommended him to everyone I know!

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Response from Serene Hair & Beauty

Thank you so much Lauren , we really appreciate your review , see you soon .

Happy customer!

Lisette
28th Jul 2020
Team Member: Kat
5.0
Appointment verified by iSalon Software

Really pleased with the results, Kat took time and care to make my curly hair look good! All the staff were pleasant and helpful, would highly recommend Serene salon!

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Response from Serene Hair & Beauty

Thank you Lisette for your Review we really appreciate it ,

Colour, cut and Luxury blow dry

Diane Brana
25th Jul 2020
Team Member: Kat
5.0
Appointment verified by iSalon Software

Wonderful as always! Feel like a million dollars

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Response from Serene Hair & Beauty

Thank you Diane for your lovely Review we really appreciate it .

Good hair day at last...

Jilly Bolding
24th Jul 2020
Team Member: Pauline
5.0

My first hair cut since pre-covid times. My last hair cut lasted 5 months. Great to have it tidied up. Thanks Pauline!

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Response from Serene Hair & Beauty

Thank you Jilly for your review we really appreciate it .

Great experience!

Suzy Addley
23rd Jul 2020
Team Member: Megan
5.0
Appointment verified by iSalon Software

I have been going to Serene for a couple of years now and Megan has always given me a great cut! After lockdown, my hair was too long and too dry and wanted a change. Megan did a great cut and I am now loving my new look! It was a great experience, as always, from entering to leaving and felt totally safe in their hands! Well done team on all the effort in keeping your staff and clients safe!

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Response from Serene Hair & Beauty

Thank you so much Suzy for your lovely review .

A fabulous salon

Annabel
23rd Jul 2020
Team Member: Kat
5.0

I was feeling a little nervous about going in as I was completely changing styles from long to considerably shorter. The wonderful Kat made me feel completely comfortable and did an absolutely amazing job. She was super friendly and made the whole experience very fun. I absolutely loved it and will be returning.

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Response from Serene Hair & Beauty

Thank you so much Annabel . so pleased that you liked it , see you soon .

Very happy client

Zahra Thorn
21st Jul 2020
Team Member: Kat
5.0

Kat made me feel at ease as soon as I arrived at the salon. I didn’t have any concerns regarding Covid as the salon had everything in place to make me feel safe. It was a lovely experience as it always is with Kat and I am super happy with me hair. Also I was very impressed with the young girl that washed my hair, she had great customer service :)
Thank you Serene xx

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Response from Serene Hair & Beauty

Thank you so much Zahra
for your Review we really appreciate it .

Serene is Serene!

Linda Street
21st Jul 2020
Team Member: Kat
5.0
Appointment verified by iSalon Software

Kat is her usual happy go lucky self with the ability to cheer everyone up and at the same time being very efficient and doing a good job!

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Response from Serene Hair & Beauty

Thank you Linda for your Review we really appreciate it .

20 out of 10! 5 stars :-)

sarah miles
18th Jul 2020
Team Member: JACQUi
5.0

So happy I don’t really know where to start so I will start with safety measures in regards to Covid 19, the measures the salon have put in place have been implemented so well, from the minute of being greeted to the point of goodbye it was clearly obvious that real thought had been put in to place as to how to keep everyone safe but at the same time not losing any of the salon ‘pamper’ experience. Now on to my hair, I couldn’t be happier, perfect colour, Jacqui listened to my thoughts and gave me really good advice. The colour is wonderful, the cut makes my hair do that lovely ‘swish’ as my move my head and the difference in condition is amazing! I always believe in giving credit where due and therefore I can’t recommend serene enough :-)
All other members of the team were following safety guidelines perfectly and I noted that the bathroom was cleaned after use. THANK YOU to all at serene!

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Response from Serene Hair & Beauty

Thank you so much for that lovely review we really appreciate it .

Balayage

Wave Laming
18th Jul 2020
Team Member: Robert
4.5
Appointment verified by iSalon Software

It was my first time ever getting my hair coloured. Robert was very polite and understood what I wanted, he talked me through the process and was thorough as well as professional.

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Response from Serene Hair & Beauty

Thank you Wave for your Review we really appreciate it .

Msnicure

Joanne Berry
17th Jul 2020
Team Member: Megan
5.0
Appointment verified by iSalon Software

Great experience today. Thankyou Megan.
I felt very safe , everything was explained to me , and great care was taken to make sure you felt comfortable with the necessary precautions in place.
Always a great experience at Serene

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Response from Serene Hair & Beauty

Thank you Joanne for your Review we really appreciate it .

Me and my daughter

Dawn Shier
17th Jul 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

Robert was very polite and professional and what an amazing cutter I will be recommending him thankyou lovely experience

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Response from Serene Hair & Beauty

Thank you so much for your Review , we are so happy you and your daughter are pleased with your hair .

Me and my daughter

Dawn Shier
17th Jul 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

Robert was very polite and professional and what an amazing cutter I will be recommending him thankyou lovely experience

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Response from Serene Hair & Beauty

Thank you so much for your Review , we are so happy you and your daughter are pleased with your hair .

Post lockdown haircut and colour

Joanne
17th Jul 2020
5.0

So very happy with my post lockdown new hair colour, cut and style.
I come a very long way to get my hair cut by Pauline, because quite simply she is the best.

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Response from Serene Hair & Beauty

Thank you so much for your review we really appreciate it .

Thank you

Susan Longhurst
16th Jul 2020
Team Member: JACQUi
5.0
Appointment verified by iSalon Software

Jacqui has made the salon both safe and comfortable; I was still able to enjoy my haircut and me time and also felt the salon was clean and safe. Thank you.

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Response from Serene Hair & Beauty

Thanks Susan , hope you love your new haircut .

Lockdown hair be gone!

Samantha Marley
16th Jul 2020
Team Member: Kat
5.0

Once again Kat has worked her magic ?

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Response from Serene Hair & Beauty

Thank you Samantha , we really appreciate your review .

Highlights

Carol Tottman
16th Jul 2020
Team Member: JACQUi
5.0
Appointment verified by iSalon Software

A very enjoyable and relaxing experience

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Response from Serene Hair & Beauty

Thank you Carol , lovely to see you .

Robert the Star

Samantha Wells
16th Jul 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

I had a well needed haircut today with Robert and he was wonderful, listened to what I wanted, gave me the best haircut and left me feeling gorgeous! Thank you!

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Response from Serene Hair & Beauty

Thank you Samantha for your Review , we really appreciate it .

Exceptional

Chloe Bond
15th Jul 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

All I have to say is... WOW.
The service I have received today from Robert was exceptional. From the moment I walked into the salon to the moment I left. He was so attentive, polite, professional. I came to the salon upon recommendation from my mother who previously had a great experience and now I am so glad I did! It was the best hair cut I have ever had and that is because Robert took time to ensure he knew exactly what I wanted. He has made me so happy with my hair and now know who I will be returning to time and time again! Also recommending all my friends. Thanks so much Robert.

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Response from Serene Hair & Beauty

Thank you so much Chloe , we really appreciate your Review ,

Usual great service

Fiona Titherington
14th Jul 2020
Team Member: Kat
5.0
Appointment verified by iSalon Software

Usual friendly and professional service at Serene following their post-lockdown re-opening. Covid precautions in place and staff directing new procedures confidently with minimal impact on clients.

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Response from Serene Hair & Beauty

Thank you Fiona we really appreciate your Review .

Cut and blow dry

Sylvie Richardson
14th Jul 2020
Team Member: Pauline
5.0
Appointment verified by iSalon Software

As usual very good cut and service. Although very good procedures were in place like screens and staff very thorough on cleaning I did not feel entirely safe as an older client. I would have liked to see staff wearing masks as well as a visor, although I do appreciate this is harder especially in hot weather. Also although where I had hair washed and cut was very apart from other clients as I went up stairs there was a client seated either side and the hairdresser working on hair behind them which meant to go through was a narrow space. Otherwise everything was excellent and look forward to next appointment.

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Response from Serene Hair & Beauty

Thank you for your feedback Sylvie we appreciate it .

Goodbye lockdown hair!

Helen
12th Jul 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

First visit to Serene. My once short hair gave no indication of how It used to be. Robert managed to cut and style my hair and I left more than happy.
Salon managed the post-COVID way of working really well. Thank you.

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Response from Serene Hair & Beauty

thank you Helen , see you again soon .

Fresh hair

Sophie Holland
11th Jul 2020
Team Member: Megan
5.0
Appointment verified by iSalon Software

Megan tided up my lockdown hair and put my extensions back in after 3 months and did a fantastic job as ever!

Fantastic atmosphere!

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Response from Serene Hair & Beauty

Thank you Sophie , it looks fabulous .

Fabulous!

Nadine Roberts
11th Jul 2020
Team Member: JACQUi
5.0
Appointment verified by iSalon Software

Jacqui cut my hair just before lockdown and the cut has lasted so well!
Today she trimmed and freshened it up again and I’m over the moon as usual.
Fabulous cut and I felt safe and well looked after. Great steps have been taken to keep both staff and clients safe and I certainly felt comfortable at all times.
Thank you Jacqui!

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Response from Serene Hair & Beauty

Thank you Nadine , lovely to be back to what we are great at !

Fab experience

Annabelle Evans
11th Jul 2020
Team Member: Pauline
5.0
Appointment verified by iSalon Software

So happy with my haircut by the brilliant Pauline. I travel a long way just for her to trim my curly locks! Wouldn’t go anywhere else! Really good to see Serene back up and running. Everyone is so friendly.

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Response from Serene Hair & Beauty

Thank you Annabelle it was lovely to see you .

Great cut and colour!

Carol Millward
11th Jul 2020
Team Member: Kat
5.0
Appointment verified by iSalon Software

Very pleased with my post-lockdown back-to-normal locks. Recommend Kat and the salon highly.

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Response from Serene Hair & Beauty

Thank you Carol for your Review we really appreciate it .

Very happy client

Barbie
10th Jul 2020
Team Member: Robert
5.0

Went into the salon with 4 month lockdown hair and left with shiny, blonde highlighted and a well cut hairstyle. Very impressed with Robert’s friendly, approachable and professional manner, his soothing and relaxing head massage and his great cut and colour he gave me. Totally delighted and happy.
Thank you Robert

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Response from Serene Hair & Beauty

Thats brilliant , it looked beautiful , see you soon .

My experience

Paula Nicholson
10th Jul 2020
Team Member: Kat
5.0
Appointment verified by iSalon Software

Absolutely loved my time in the salon, very friendly environment.

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Response from Serene Hair & Beauty

Thank you Paula lovely to see you .

Best Salon!

Beth Morris
10th Jul 2020
Team Member: Kat
5.0
Appointment verified by iSalon Software

Best Salon! Best Haircut! Thank you to Serene Salon & Kat for a great haircut & a safe & comfortable place to feel relaxed & cared for during these truly difficult & 'interesting' times!

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Response from Serene Hair & Beauty

Thank you Beth , lovely to see you .

Lovely to be back

Jan Wood
9th Jul 2020
Team Member: Kat
5.0
Appointment verified by iSalon Software

So pleased to have my hair done after so long . Thank you to Kat I love my hair and thank you to the team .

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Response from Serene Hair & Beauty

Thank you Jan , lovely to see you ,

Good hair day !

Steph Crowley
9th Jul 2020
Team Member: JACQUi
5.0
Appointment verified by iSalon Software

Thank you,Jacqui.Great to get hair done after 14 week absence and very pleased with lovely cut, colour and style
Safety and hygiene protocol well above required standard .All the staff were working hard to put clients at ease and enjoy their return to the Salon. Jacqui really has gone the extra mile keeping up to date with guidance and keeping clients well informed throughout lockdown.Thank you

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Response from Serene Hair & Beauty

Thanks Steph , i loved doing it , see you soon .

Cut wash and blow dry

Sharon Janisch
9th Jul 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

Robert is brilliant! His blow drying is amazing ! Serene's safety to their clients is fantastic , felt very safe and comfortable, it was good to have some normality back x

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Response from Serene Hair & Beauty

Thank Sharon , great to see you again x

Post Lockdown at Serene

Samantha Collier
8th Jul 2020
Team Member: Pauline
5.0
Appointment verified by iSalon Software

The measures the staff have put in place to be Covid safe are superb. They could not have done any more to protect their clients and staff. Pauline did a fantastic job with my hair. Cut and colour look amazing. Whole experience was fantastic

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Response from Serene Hair & Beauty

Thank you so much Samantha for your Review we really appreciate it .

Feeling wonderful

Jill Rimmington (Roden)
8th Jul 2020
Team Member: Megan
5.0
Appointment verified by iSalon Software

Everything was very well organised. Offered a bottle of water because no hot drinks allowed under the present circumstances. A happy atmosphere.

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Response from Serene Hair & Beauty

Thank you Jill we really appreciate your review .

What a delight!

Elizabeth Thomas
8th Jul 2020
Team Member: Kat
5.0
Appointment verified by iSalon Software

Like many I was looking forward to going to the hairdressers again after the months of lockdown. I was given the usual friendly welcome, Kat was in fine fettle and we chatted about our respective experiences from the past few months while she washed, highlighted and cut my hair. All the necessary virus precautions had been put in place but they did not intrude and there was a happy and relaxed buzz in the salon. I left feeling uplifted and glamorous! Just one tiny niggle! I missed my cup of coffee. I was led to believe from your website that coffee and tea would be available in disposable cups but this was not so. Luckily Kat was able to provide a bottle of water to assuage my thirst. Thank you Serene for brightening not only my hair but also my day!

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Response from Serene Hair & Beauty

Hi Elizabeth Thank you so much for your Review , yes we thought we could serve Tea and Coffee and i bought everything disposable ready for this , then we was advised only Water ! so i apologise for that , dont know why we cant as all coffee shops are open and our clients enjoy a coffee while having their hair done , see you soon x

Post lockdown haircut

Angela Preston
8th Jul 2020
Team Member: JACQUi
5.0
Appointment verified by iSalon Software

Good to see the Serene team back in action. Salon very clean and safety measures in place made it a comfortable visit. High standard of service as always and thank you to Jacqui who did a great job of turning my overgrown locks into a sleek style again. X

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Response from Serene Hair & Beauty

Thank you Angela . always lovely seeing you .

5 Star Experience

Jeannette Read
7th Jul 2020
Team Member: Pauline
5.0
Appointment verified by iSalon Software

Amazing salon with exceptional service and staff. As usual an excellent cut and colour by Pauline, thank you so much. Everyone is so welcoming, I can’t wait for my next visit.

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Response from Serene Hair & Beauty

Thank you so much Jeannette we really appreciate it .

After lockdown

Mary
7th Jul 2020
Team Member: Pauline
5.0

The salon has been adapted for clients safety and I felt very safe and protected. As always I had a great consultation with Pauline.

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Response from Serene Hair & Beauty

Thank you Mary , lovely to see you .

Lovely professional experience

Natalie Riches
7th Jul 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

Haven’t had my hair cut since December but really enjoyed the experience today. It felt safe and Robert was really lovely and chatty and made sure I was happy. My hair feels so much better!

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Response from Serene Hair & Beauty

Thank you Natalie , lovely to see you .

Fabulous

Jodie Blythe
7th Jul 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

I found Robert really professional. He discussed my hair needs and wants with me and talked me through every step of the process with confidence. I love my fresh haircut and was really pleased with the results. Thank you Robert for a great experience.

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Response from Serene Hair & Beauty

Thank you so much Jodie , lovely to see you .

Marion Sutton
6th Jul 2020
Team Member: Kat
5.0
Appointment verified by iSalon Software

Great hair cut and felt very safe with all the hygiene procedures that were in place.

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Response from Serene Hair & Beauty

Thank you Marion , lovely to see you again .

Post lockdown experience

Sheena Reece
6th Jul 2020
Team Member: Pauline
5.0
Appointment verified by iSalon Software

Still managing to provide excellent results and service!

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Response from Serene Hair & Beauty

Thank you Sheena , lovely to see you again .

Amazing amazing !!!!

Martha Church
6th Jul 2020
Team Member: Megan
5.0
Appointment verified by iSalon Software

Megan is a miracle worker!!!! My blonde hair was about 50 shades of yellow and ginger and she has transformed it to an ashy dream! Cannot thank you her and your team enough! Lovely atmospheres lovely people was a first time client and have already booked in for another appointment! Staff and salon are gorgeous. Brilliant safety measure put in place by Jacqui. Can’t fault. Thank you!

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Response from Serene Hair & Beauty

Thank you so much Martha for your wonderful Review , we really appreciate it x