Serene Hair & Beauty

88 High St, Broadstairs, Kent, CT10 1JJ

About us

Serene Hair & Beauty provides a truly relaxing environment, dedicated to delivering the highest customer service.

Situated in the heart of Broadstairs High St our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services.

We endeavour to treat each client as an individual and our hairdressing is all about creating a total look that is personalised to perfection.

Serene is bursting with creative energy and we love the harmonious vibe that is at the heart of every experience when you visit our salon. Our team of experts are highly skilled in transforming ordinary into extraordinary, making you look and feel amazing.

Serene's beauty technicians are trained to be tuned-in to what you need and love nothing more than ensuring you receive the very best and leave feeling relaxed and refreshed.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair
Nails
Beauty
Face

Our work

Reviews

4.92
895 verified reviews
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Value
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Atmosphere
Filter by rating

Perfect experience

Clare church
28th Nov 2023
Team Member: Megan
5.0

A lovely relaxing visit . Today Meg knew exactly what I needed and I’m really pleased with the result !.
Also I had a wonderful hair wash and massage from Ruby . Thanks for a professional and an overall lovely experience

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Response from Serene Hair & Beauty

Dear Clare,

Thank you for your kind words about our team. We are delighted that Meg knew exactly what you needed and you were happy with the result. We also strive to make your visits relaxing, so we are very glad that Ruby's massage was wonderful.

It always means a lot to us when our customers take the time to share their positive experiences. We are grateful for your support.

We look forward to your next visit to Serene Hair & Beauty.

Kind regards,

The team at Serene Hair & Beauty.

Haircut

Sue Bateman
28th Nov 2023
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan has cut my hair for a while and knows what I like. She is always very friendly. Thank you.

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Response from Serene Hair & Beauty

Hi Sue,
Thank you for your kind review! We are so glad that you feel comfortable with Megan when she is styling your hair and that she knows what you like.
We appreciate your feedback and are pleased to hear that you had a positive experience at Serene Hair & Beauty.
We love hearing feedback from our customers so thank you for taking the time to leave us a review.

Warm regards,
The team at Serene Hair & Beauty

Cut and Blow Dry

Anonymous
26th Nov 2023
5.0

Booked in for cut and blow dry. All staff very friendly - had a lovely head massage when my hair was being washed. Pauline gave my hair a wonderful cut and I am so pleased with the result. Thank you so much.

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Response from Serene Hair & Beauty

Thank you for your kind words and positive feedback! We are glad that you enjoyed your experience at our salon, especially the head massage - our stylists are trained to make sure that customers like yourself feel relaxed and indulged. Pauline is delighted to hear that you are happy with the cut and we are so glad that you are pleased with the result. We value our customers and thank you for your visit. We look forward to seeing you again soon!

Kind regards,
Team at Serene Hair & Beauty

Lovely

Robyn
26th Nov 2023
5.0
Appointment verified by SaloniQ Software

Jackie was so lovely and did a great job on my hair. The salon was so beautifully decorated & gave all the Christmassy vibes 🎄

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Response from Serene Hair & Beauty

Hi Robyn,
Thank you for taking the time to leave a review. We're so pleased Jacqui was able to give you the Christmas vibes through the decorations in the salon, and to deliver a great job on your hair. Your kind words are truly appreciated and will be passed on to the team.
We look forward to a reunion with you soon.
Best wishes,
The Team at Serene Hair & Beauty

First visit

Harriett Brown
24th Nov 2023
Team Member: Jacqui
4.0
Appointment verified by SaloniQ Software

Very nice welcome. Excellent stylist took time to really talk about what I wanted from my visit. Good coffee. Result certainly better than I had hoped. Confidence building. Overall a great experience and I will certainly book with Jacqui P again

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Response from Serene Hair & Beauty

Hi Harriett,

Thank you for your wonderful review of your recent stay at Serene Hair & Beauty! We pride ourselves on providing a warm and friendly welcome and it warms our hearts to hear you experienced just that.

We are delighted to hear that you were happy with our stylist Jacqui's thoughtful conversation and the coffee as well. We are also over the moon that you are feeling so much more confident after your visit and that you will continue to make appointments with us.

We hope to welcome you back soon.

Warm Regards,

The Team at Serene Hair & Beauty

First visit

Harriett Brown
24th Nov 2023
Team Member: Jacqui
4.0
Appointment verified by SaloniQ Software

Very nice welcome. Excellent stylist took time to really talk about what I wanted from my visit. Good coffee. Result certainly better than I had hoped. Confidence building. Overall a great experience and I will certainly book with Jacqui P again

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Facial and Luxury Blow Dry

Diane Brana
23rd Nov 2023
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Wonderful as always Relaxing facial and my hair looks beautiful

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Response from Serene Hair & Beauty

Thank you so much Diane .

Very friendly at Serene

Jane Billau
16th Nov 2023
Team Member: Clare
4.5
Appointment verified by SaloniQ Software

Very friendly and efficient Nice to meet new salon on move into area

unfortunately I did not catch the young ladies name I think it was Clare but apologies if that’s wrong

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Response from Serene Hair & Beauty

Hi Jane,
Thank you for taking the time to review Serene Hair & Beauty. We are delighted that you enjoyed your experience with us, and the team here would like to thank you for joining us in our new area.
We appreciate your recognition of our team member, and we're sorry that we were unable to catch their name. In any instance, please do not hesitate to send our team any other queries or feedback you may have.
Once again, thank you for your kind comments - we look forward to seeing you again soon!

Warm regards,
Team at Serene Hair & Beauty

Wonderful as ever, it really makes me feel confident

Ginny Dephlesis (Thomson)
16th Nov 2023
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Best kept secret, these ladies work their magic to make feel fantastic
Thanks ladies for your support when I lost my step parents

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Response from Serene Hair & Beauty

Hi Ginny,
Thank you for your kind words about us! We're so glad you had a great experience and that we could provide some solace during a difficult time. We always strive to provide our customers with the highest level of service, so we truly appreciate your feedback.
We hope you'll come back to us soon and have a great day!
Warm regards,
The Team at Serene Hair & Beauty

Lovely Feet

Mandy Pettman
15th Nov 2023
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan is very professional as always and a credit to your team

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Response from Serene Hair & Beauty

Thank you so much Mandy .

Jacqui P

Vladislava Erdeljan
11th Nov 2023
Team Member: Jacqui
4.5
Appointment verified by SaloniQ Software

I am happy to have found my stylist Jacqui here. She's such a good hair dresser, great professional and genuinely nice person.

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Response from Serene Hair & Beauty

Hello Vladislava,
Thank you for taking the time to share your positive experience with us. It's always a pleasure when good professionals like Jacqui work together to make our customers happy. We are glad that you found her here and we look forward to seeing you again soon.

We'd like to take this opportunity to thank you for your support of our salon.

All the best,
The team at Serene Hair & Beauty

Fab hair cut and service again

Zoe Smith
11th Nov 2023
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Always on time. Happy to see me. Great stylist. Great value for money. Lovely atmosphere . Lovely coffee! Thank you again!

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Response from Serene Hair & Beauty

Hi Zoe,

Thank you so much for your wonderful review of us! We really appreciate the time you took to share your experience.

We are delighted to hear that you were seen on time and enjoyed the experience with us. Our team works hard to ensure all customers feel comfortable and valued. We are so happy that you were happy with the service provided and the great value for money. It's always a pleasure to serve you!

We hope to see you again soon.

Thank you again for your support,

The team at Serene Hair & Beauty.

Eyebrows

Anonymous
8th Nov 2023
Team Member: Megan
5.0

Great!

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Response from Serene Hair & Beauty

Thank you so much , we really appreciate your review .

Colour consultation and cut and blow dry

Yvonne Blucher
3rd Nov 2023
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

Very welcoming, very honest and helpful. Had a lovely head massage as well, and the cut and blow dry was amazing. Thank you

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Response from Serene Hair & Beauty

Hi Yvonne,
Thank you so much for your kind words! We are delighted you had a great experience with us here at Serene Hair & Beauty. We pride ourselves on providing excellent services and hope that each visit is a positive one. We appreciate your support and hope to see you again soon.

Warm regards,
The Team at Serene Hair & Beauty

⭐️⭐️⭐️⭐️⭐️Ruby

Adele
29th Oct 2023
5.0
Appointment verified by SaloniQ Software

Ruby is an outstanding stylist …. I had a full head foils and it looks great
Thank you Ruby.
Serenes is a lovely professional salon x

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Response from Serene Hair & Beauty

Hi Adele,

Thank you for your kind words and we are delighted that you enjoyed your experience with us. Ruby will be thrilled to hear that you love your full head foils.

We strive to provide a professional and relaxing environment at Serene Hair & Beauty and it is rewarding to know that we have achieved that.

We appreciate your custom and thank you for taking the time to share your feedback.

From the team at Serene Hair & Beauty.

My daughter’s trim

Gemma Budge
26th Oct 2023
3.0

We love Megan and have been coming to Serene ever since my daughters were very little. I’m sorry to say that this will be our last visit, as for some reason, the price of a dry trim for a child (my daughter is 14) has jumped from £25 to £33. My daughter was barely in the seat for 10 minutes. I understand that the cost of products has risen, but no products were used on Betty’s hair, so I find an £8 price hike unjustifiable. Megan agreed for us to pay £25 today - I think this is fair as I was not informed before the haircut that prices had jumped up. Unfortunately we will be looking to go elsewhere for my daughters’ haircuts as I just cannot afford this large new price increase.

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Response from Serene Hair & Beauty

Dear Gemma,
Thank you for visiting us and for allowing Megan to take care of your daughters’ haircuts. We understand your concerns about the price increase for children’s haircuts and we are sorry that you feel this was not justified. We value your custom and we regret that you will be looking elsewhere from this point on. It was agreed for £25 to be charged today to make up for the lack of prior notice and we hope you felt that satisfactory. Our Child cuts prices go up to age 12 , we can offer you a different Stylist who is at a lower price tier as well as Meg is our Top Stylist
We hope you have a great day and thank you again for choosing us at Serene.
Best wishes,
The Team at Serene

Excellent service

Diana Stanley
25th Oct 2023
5.0
Appointment verified by SaloniQ Software

I had a cut and blow-dry with Ruby and love the results, she took her time with the cut and listened to what I wanted. I'd definitely recommend Ruby to anyone looking for a new stylist.

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Response from Serene Hair & Beauty

Hi Diana,

We’re glad to hear that you had a great experience with Ruby at Serene Hair & Beauty! Our team works hard to deliver the highest quality service and hearing that you’re happy with the result is rewarding. We’ll be sure to share your kind words with Ruby and the team.

We’d love to see you again in the future if you're looking for a cut and blow-dry.

Thanks for taking the time to let us know your thoughts.

Best,

The team at Serene Hair & Beauty

Excellent

Emma
12th Oct 2023
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Love coming to have my hair done and a good chat :) always so welcoming and peaceful!

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Response from Serene Hair & Beauty

Thank you so much Emma , we really appreciate your Review .

Kindness

Ginny Dephlesis (Thomson)
11th Oct 2023
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Brilliant as usual thanks hun
I like to thank Serena team of ladies for their love and support that they have given me (both my step parents passed over within 16 days of each other), and they went over and above their duty to make me feel better

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Response from Serene Hair & Beauty

Thank you so much Ginny and we are so sorry for your loss .

Kindness

Ginny Dephlesis (Thomson)
11th Oct 2023
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Brilliant as usual thanks hun

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Response from Serene Hair & Beauty

Thank you so much ?

Hair colour

Georgina Belford
10th Oct 2023
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

My hair is great and the new hairstyles cut my hair I felt great after I left thanks to all the staff on today making my visit a good one and Megan for putting my colour on and the assistant who washed my hair great service

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Response from Serene Hair & Beauty

Thank you so much Georgina ,

Long hair precision haircut

Anonymous
6th Oct 2023
5.0

Professional, highly skilled hair stylist with good attention to detail

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Response from Serene Hair & Beauty

Thank you for your Review .

Dry cut

Kathleen
5th Oct 2023
Team Member: Pauline
5.0

To me Pauline is the best hair stylist you can get she does my hair just right a big thank you Pauline.

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Response from Serene Hair & Beauty

Thank You so much for your Review .

30th September 2023

Helen Scott Cooper
30th Sep 2023
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan is kind, courteous and fabulous in what she does.....

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Response from Serene Hair & Beauty

Thank you so much .

Cut and blow dry

Elizabeth Weight
28th Sep 2023
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Claire is a good cutter and listened and advised l

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Response from Serene Hair & Beauty

Thank you Elizabeth we really appreciate your Review .

Lovely service and stunning hair

Emma Irvine
27th Sep 2023
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan is super efficient and professional and is a pleasure to be looked after by. I did the GK professional treatment for the third time and I have to say it is a life changer for us with the frizz problem! Thank you Megan

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Response from Serene Hair & Beauty

Thank you so much Emma , see you soon .

Great cut!

Linda Hope
27th Sep 2023
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Lovely cut with Jacqui and great advice about how best to solve fine hair problems.

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Response from Serene Hair & Beauty

Thank you so much Linda for your Review we really appreciate it .

Bob hair do by jacqui

Anne Moore
22nd Sep 2023
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Hairstylist was very knowledgeable about what style would suit me as it has thinned and changed texture due to chemo. She gave me a bob and said I look like a head teacher. This made me smile as my daughter agreed it matched my attitude. I look like a different person and I feel great.

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5 star ⭐️⭐️⭐️⭐️⭐️

Adele
21st Sep 2023
5.0

Ruby was thorough she gave a great consultation…. Her cutting and finishing skills are fabulous…. She put a lovely loose curl in and I’ve had so many compliments …. Thank you Ruby x

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Response from Serene Hair & Beauty

Thank you Adele x

Happy cluent

Margaret Rodden
16th Sep 2023
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

First time at salon. Jacqui P spent time to understand my requests on the cut. Very professional and experienced hairdresser. Will return

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Response from Serene Hair & Beauty

Thank you so much Margaret we really appreciate it

Excellent hairdressers.

Jill Rimmington (Roden)
15th Sep 2023
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan has been my hairdresser for many years and I am always happy with the result. I would always recommend this salon to my friends.

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Response from Serene Hair & Beauty

Thank you so much Jill we really appreciate your Review .

Stylist

Rosemary Lucas
14th Sep 2023
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Felt very weclome and confidence in my stylist

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Response from Serene Hair & Beauty

Thank you Rosemary lovely to have met you , see you soon

Stylist

Rosemary Lucas
14th Sep 2023
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Felt very weclome and confidence in my stylist

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Response from Serene Hair & Beauty

Thank you Rosemary lovely to have met you , see you soon

Good to know where to get my hair cut

Rosemary Vahid
13th Sep 2023
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Very pleased to be able to maintain my hair care & style

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Response from Serene Hair & Beauty

Thank you Rosemary .

Happy client

Linda Florides
9th Sep 2023
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

As usual Clare worked her magic…. Colour touch up, cut and the most amazing blow dry. Highly recommend

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Response from Serene Hair & Beauty

Thank you so much Linda , always lovely to see you .

Colour and cut

Dawn Harding
8th Sep 2023
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

So happy with my cut and colour
Thank you so much

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Response from Serene Hair & Beauty

Thank you so much Dawn we really appreciate your Review .

Haircut

Jan Bowles
7th Sep 2023
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Excellent

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Response from Serene Hair & Beauty

Thank you Jan .

Everyone so lovely

Fraya Smith
6th Sep 2023
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Amazing job

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Response from Serene Hair & Beauty

Thank you Fraya

Excellent service

Aimee
1st Sep 2023
Team Member: Megan
5.0

Megan was very helpful and professional and gave great advice. She demonstrated expert technique when colouring and cutting my hair and I am very happy with the outcome. Thank you!

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Response from Serene Hair & Beauty

Thank you so much Aimee .

Fab hair cut

Zoe Smith
30th Aug 2023
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqui’s first day! Great stylist. Very happy chatty well qualified lady. Lovely atmosphere. Lovely staff. Thank you! Total restyle and I love it!

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Response from Serene Hair & Beauty

Thank you so much Zoe we really Appreciate your Review .

Amazing

Emily Clayson
29th Aug 2023
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqui was so professional and understanding.
I am very shy and I was made to feel very welcomed and well cared for.
She is honest and will give you the best advice for your hair.

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Response from Serene Hair & Beauty

Thank you so much Emily for your lovely Review we really appreciate it .

Just right

Adele Biss
24th Aug 2023
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

I am an elderly lady with unruly hair. Clare knocked into shape with an excellent wet and stylish cut. Exactly what I wanted.

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Response from Serene Hair & Beauty

Thank you so much Adele for your lovely review we really appreciate it ,

Professional and relaxing salon

Naomi Chapman
13th Aug 2023
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

Pauline was very professional, she did an amazing job of my hair. The salon was very relaxing and lived up to it's name, I would highly recommend!

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Response from Serene Hair & Beauty

Thank You so much Naomi we really Appreciate your Review ,

Lovely service

Faye Adams
12th Aug 2023
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

They managed to fit me in at such short notice & done a fabulous job!

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Response from Serene Hair & Beauty

Thank you faye we really appreciate your Review .

Great treatment

Anonymous
11th Aug 2023
5.0

First time at Serene. My appointment started on time, which is rare at other salons. The service was exactly what I wanted and Megan was great.

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Response from Serene Hair & Beauty

Thank you so much ,

Kindness

Ginny Dephlesis
10th Aug 2023
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

As always they professional and kind

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Response from Serene Hair & Beauty

Thank you so much Ginny

Pedicure and manicure

Diane Sharpe
28th Jul 2023
Team Member: Megan
5.0

couldn't have asked for better.

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Response from Serene Hair & Beauty

Thank you so much Diane it was lovely to meet you .

Fabulous pedicure

Cheryl Fashion
26th Jul 2023
4.5
Appointment verified by SaloniQ Software

I’m so sorry I forgot ladies name but I know she’s the only beautician there, fabulous service lovely lady didn’t feel rushed will definately come back

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Response from Serene Hair & Beauty

Thank you so much Cheryl , we hope to see you soon .

Highlights and cut

Kay Birkett
21st Jul 2023
Team Member: Jemima
5.0
Appointment verified by SaloniQ Software

Thank you Jermima really pleased with my colour and cut as always

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Response from Serene Hair & Beauty

Thank you kay , see you soon .

Hair

Phyl Gardner
19th Jul 2023
Team Member: Megan
4.0
Appointment verified by SaloniQ Software

Excellent please send me detailed bill as need to check offered one but did not pick up
Thanks Phyl

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Response from Serene Hair & Beauty

Hi , I will send it to you know , we have had a price increase from 1st July .