TONI&GUY Bluewater

Bluewater Centre, Upper Rose Gallery, Greenhithe, Dartford, Kent, DA9 9SP

About us

TONI&GUY Bluewater opened in the shopping centre in 1999, As a salon we are dedicated to providing the ultimate salon experience with a strong team of talented and passionate stylists and technicians.
We take pride on Delivering the highest standards of customer service to each and every client.
Members of our technical team hold Goldwell colour expert giving them the status of Colour Specialists. Their knowledge and expertise are on hand to advise you on the latest colours and techniques.

Our talented team of stylists are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.
We offer many additional services including Strength in style, Nano Keratin Smoothing Treatments, Olaplex and Occasion hair up.

Our wide range of haircare products include label. M, Kerastase and GHD to keep your hair salon perfect until your next visit.

For any enquires please call and speak to our friendly reception team who will be more than happy to help.

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Opening hours

Monday 09:30 - 21:00
Tuesday 09:30 - 21:00
Wednesday 09:30 - 21:00
Thursday 09:30 - 21:00
Friday 09:30 - 21:00
Saturday 08:30 - 21:00
Sunday 10:30 - 17:00

Reviews

4.68
1,534 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Colour, cut and blow dry!

Annette O'Brien
22nd Sep 2019
5.0
Appointment verified by SALONGENIUS Software

I can't remember the ladies names but they did a great job as usual. Really like the highlights through the top of my hair! Nice coffee and relaxing hair wash which is always the best bit!

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Cut and blow dry

Barbara
22nd Sep 2019
Team Member: Sophia
4.5
Appointment verified by SALONGENIUS Software

Excellent service as usual thanks

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Value
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Hair cut

Alex
21st Sep 2019
Team Member: Ellis
5.0
Appointment verified by SALONGENIUS Software

Very satisfied

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Value
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Excellent

Sally perry
21st Sep 2019
Team Member: Ellis
5.0
Appointment verified by SALONGENIUS Software

A delightful experience very chatty superb at cutting glad I have found someone who puts style I to my hair

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Love my hair

Pam Creaven
20th Sep 2019
Team Member: Taya
5.0
Appointment verified by SALONGENIUS Software

I’m really pleased with my hair. Had Keratin treatment & my hair looks so healthy & shiny now. Thanks Taya!

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Hair cut / wash and blowdr

Gary Windon
20th Sep 2019
Team Member: Aimee
5.0
Appointment verified by SALONGENIUS Software

Hair cut wash and blow dry

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Repeat business

Nicky Wines
19th Sep 2019
Team Member: Aimee
5.0
Appointment verified by SALONGENIUS Software

Well managed salon, lovely staff and Aimee gave good advice which lead to a great haircut ;)

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Mrs

Frances OShea
17th Sep 2019
Team Member: Lily
4.5
Appointment verified by SALONGENIUS Software

Lily was Marvellous
I was quite frazzled due to delays arriving but such a warm reception at the desk a cup of coffee and Lily was quick to find exactly the cut I would suit . I was very happy with the result and will be a regular visitor and this pleasant Salon

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Great

Maria
17th Sep 2019
Team Member: Ellie
5.0
Appointment verified by SALONGENIUS Software

The service was great

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Value
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Amazing

Shumila Champa
16th Sep 2019
Team Member: Ellie
5.0
Appointment verified by SALONGENIUS Software

My first Toni&Guy experience was amazing thanks to Ellie, who made me feel so comfortable and took the time to listen to me carefully to find out what exactly it was that I wanted. She was so professional and made really great conversation the entire time. It was worth the money and I will be definitely be coming back again to get my hair done by Ellie. She’s a huge credit to the Bluewater store and an even bigger credit to the company☺️

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Fabulous stylist

JOHANNA Curtin
16th Sep 2019
Team Member: Sophia
5.0
Appointment verified by SALONGENIUS Software

As usual another fabulous haircut from Sophia - always so cheerful a pleasure having my hair done!

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Excellent cut and blow dry

Polina
15th Sep 2019
Team Member: Lily
5.0
Appointment verified by SALONGENIUS Software

Great hair cut and blow dry from Lily. Will be returning soon!

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Happy Hair

Jane Springall
15th Sep 2019
Team Member: Ellie
5.0
Appointment verified by SALONGENIUS Software

This was my 3rd visit to the salon and each time Ellie has done my hair. Very happy every time ??

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Great Haircut

Laura Arnold
14th Sep 2019
Team Member: Ellis
5.0
Appointment verified by SALONGENIUS Software

First time with Ellis. Good feedback about how my style would look and what she would do.
The lady who washed my hair didn't get 'stuck in' meaning a very gentle wash and not massaging scalp with shampoo rather concentrating on ends.

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Review 14/9/19 Tint Taya Style Aimee

Lynda Burfoot
14th Sep 2019
Team Member: Aimee
5.0
Appointment verified by SALONGENIUS Software

Really pleased with colour,and cut ladies thank you so much

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wash cut +blowdry

Christine Gallagher
14th Sep 2019
Team Member: Lily
5.0
Appointment verified by SALONGENIUS Software

Very nice experience today pleased with cut by lilly

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5 stars!

Joanne Barker
14th Sep 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

Thank you Leanne for the thorough professional service and treatment. Highly recommended - knowledgeable and fitted the style to my face shape and discussed products and problem solving for my hair. Very very pleased with my cut and treatment. Thank you again.

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Amazing haircut

Jane Macarthur
13th Sep 2019
Team Member: Ellis
4.0
Appointment verified by SALONGENIUS Software

Nice lady, great haircut. I dip in to tony and guy on and off and always receive amazing haircuts. Wish you were a bIt cheaper and I would be a regular

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Colour

Lois Wattegedera
13th Sep 2019
Team Member: Lorraine
5.0
Appointment verified by SALONGENIUS Software

Happy ?

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Value
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Exceptional

Winnie
12th Sep 2019
Team Member: Claire
5.0
Appointment verified by SALONGENIUS Software

Always a relaxed, comfortable experience and perfect understanding of how I like my hair

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Value
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Cut and blow dry appt

Elaine Dyer
11th Sep 2019
Team Member: Ellis
5.0
Appointment verified by SALONGENIUS Software

Excellent time. Made me feel very welcome and good chat generally and gave some good advice about my hair

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Value
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Cut and blow dry appt

Elaine Dyer
11th Sep 2019
Team Member: Ellis
5.0
Appointment verified by SALONGENIUS Software

Excellent time. Made me feel very welcome and good chat generally and gave some good advice about my hair

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Value
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Fantastic

Dan
11th Sep 2019
5.0
Appointment verified by SALONGENIUS Software

My 9 year old daughter had a cut here tonight and it has transformed her. She cant believe it's her own hair. I'm hugely impressed and so is my mate (who's also a hairdresser).

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Mrs

Liz skinkore
11th Sep 2019
Team Member: Emily
5.0
Appointment verified by SALONGENIUS Software

Great colour again. Thank you

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Return visit

Marion Brooker
8th Sep 2019
Team Member: Ellis
5.0
Appointment verified by SALONGENIUS Software

Always very friendly and always very professional. I wouldn’t go anywhere else.

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Colour ,blow dry

Hala
7th Sep 2019
Team Member: Emily
5.0
Appointment verified by SALONGENIUS Software

Perfect as every time

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Value
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Hair colour

Emma Ferry
7th Sep 2019
2.0
Appointment verified by SALONGENIUS Software

***** made a mistake that was not rectifiable without the risk of a golden colour added which I always said I could not and did not want due to my skin tones.

The topic of my parting being on the side is not accurate and I was verbally bombarded by comments of the same parting. I have had a central fringe and parting for the past three haircuts with Ellis and had the same stylist (Ellis and *****) all this time.

I am now stuck with a dark mark framing my face which is very striking and even noticed by Ellis who cut my hair and my husband on my return home.

Very disappointed and feel failed by your team.

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Response from TONI&GUY Bluewater

Thank you for your review and I'm sorry to hear of your disappointment regarding the service you received.

Our client's satisfaction is paramount to us and we would welcome the opportunity to discuss this with you in order to regain your goodwill.

Please contact our management team at your earliest convenience.

Kind regards
Toni&Guy Bluewater

Million dollars

Janet
7th Sep 2019
Team Member: Carrie
5.0
Appointment verified by SALONGENIUS Software

Carrie always make me feel a million dollars when she has done my hair

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Value
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Haircut

Anonymous
7th Sep 2019
5.0

Been going for years and wouldn’t go anywhere else. Chelsea is always friendly and listens to what you want. Always get compliments on my haircut

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Cut and blow dry

Louise
7th Sep 2019
Team Member: Aimee
5.0
Appointment verified by SALONGENIUS Software

Very relaxing and helpful with what I should have as I wasn't sure! Well cut. First time there and i was nervous as ive had some bad cuts elsewhere before! Will be ok from now!!

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Satisfied customer

Christine Neale
6th Sep 2019
Team Member: Beth
5.0

I decided to let my colour grow out as I have a lot of grey! Beth gave me expert advice and did a fantastic job toning down my dark natural colour. I will continue with her to reach my desired colour. I then had a cut by Chelsea, she does a very nice style and I’m fully happy with the treatment I get from them both.

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Service

Leon
6th Sep 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

I am never kept waiting unlike other Toni & Guy salons. Leanne is confident, friendly. listens and I leave happy. Great service Leanne thanks very much.

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A morning at the Hairdressers

Pat Stanley
5th Sep 2019
Team Member: Carrie
5.0
Appointment verified by SALONGENIUS Software

A very good experience as always at Tony & Guy. Very pleased with the result.

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Colour by taya

Anonymous
5th Sep 2019
5.0

Never disappointed with tayas service. Love my new colour and always feel comfortable at bluewater

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Wash , cut and bow dry

Jackie James
5th Sep 2019
Team Member: Marie
5.0
Appointment verified by SALONGENIUS Software

Always excellent service

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Highlights & tint

Jazmin
5th Sep 2019
Team Member: Emily
5.0
Appointment verified by SALONGENIUS Software

2nd time coming to Emily at Toni & guy, I told her that I wanted to break up & blend my top colour to my length a bit more + brighten my ginger up and she worked her magic, I come out feeling so much better and my hair looks Stunning!! Such a talented colourist, lovely girl & can’t wait until my next appointment with her.

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Cut and blow dry

Louise Harle
4th Sep 2019
Team Member: Aimee
4.5
Appointment verified by SALONGENIUS Software

Helped me out with basically what would suit , i had previously been cut for 8 years by a person who has left the country and needed a stylist as good so as my daughters had been to top stylist at toni & guy I gave it a go .. Very pleased

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Cut and blow dry

Louise Harle
4th Sep 2019
Team Member: Aimee
4.5
Appointment verified by SALONGENIUS Software

Helped me out with basically what would suit , i had previously been cut for 8 years by a person who has left the country and needed a stylist as good so as my daughters had been to top stylist at toni & guy I gave it a go .. Very pleased

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Value
Result
Cleanliness
Atmosphere

Mrs

Janice Lloyd
2nd Sep 2019
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

2nd time with Chelsea, and more than satisfied.

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Sorely disappointed

Louise Todd
1st Sep 2019
1.0
Appointment verified by SALONGENIUS Software

I’m absolutely furious at the Toni and Guy salon in Bluewater. I have had a Balayage booked for over a month now! It was going to cost me around £170, of which £40 had already been paid as a deposit. After having been in to book the appointment and have a skin test done, I arrived for my appointment only to be told they wouldn’t colour my hair as I had used a John Freida lightening spray on it about 4 months ago and this could break my hair. I was then told I wasn’t going to have my hair done at all today and I had to ask if I could have a cut done instead, I wasn’t even offered an alternative. When the girl came back to me the only person available was one of your most expensive stylists... typical and I had to wait half an hour for the appointment. As I was going out that evening I had no other choice than to get my hair done. Absolutely no one warned me that I couldn’t get it done because of the spray despite having been into the salon multiple times and then having to pay £70 for a wash cut blow dry is a farce. The thing I find most ironic is the fact that you take a £40 deposit incase I cancel because it’s such a long appointment, but when you’re the ones that cancel on me then that’s ok and I don’t get any kind of compensation. I’m beyond disgusted with how I was treated yesterday and very reluctant to return to this Toni and Guy.

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Response from TONI&GUY Bluewater

Thank you for your review and I'm sorry to hear of your disappointment regarding the service you received.

Our client's satisfaction is paramount to us and we would welcome the opportunity to discuss this with you in order to regain your goodwill.

Please contact our management team at your earliest convenience.

Kind regards
Toni&Guy Bluewater

Fab cut

Sam
1st Sep 2019
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Great haircut and always good advice to get the best style and what products to use. Love the Kerastase range

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Value
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FabUlous!!!

Kelly Riley
31st Aug 2019
Team Member: Sophia
4.5
Appointment verified by SALONGENIUS Software

One of the best blowdrys I’ve ever had!!! Thankyou, I will be back again soon!!!

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Value
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Fab haircut

Natalie Oconnell
31st Aug 2019
Team Member: Sophia
5.0
Appointment verified by SALONGENIUS Software

Lovely haircut by Sophia and good old chin wag. Really pleased with the cut Thank you xxx

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Excellent haircut from Claire

Bill
31st Aug 2019
Team Member: Claire
5.0
Appointment verified by SALONGENIUS Software

Very good hairdresser and makes you feel very comfortable. A1 experience!!

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Always satisfied

Sarah
31st Aug 2019
5.0
Appointment verified by SALONGENIUS Software

A pleasant experience as always from having my hair washed to the end result.

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Value
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Mrs

Adele Desaleux
30th Aug 2019
Team Member: Carrie
5.0
Appointment verified by SALONGENIUS Software

Have been having my hair cut by Carrie for along time and I wouldn’t go any where else.
She knows my hair and style tastes. Always have a good chat.
Thanks Carrie darling xx

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Haircut

Nicola Clements
30th Aug 2019
Team Member: Ashlie
5.0

Love my hair cut and the way that the style has been adapted to suit me

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Great experience

Anonymous
29th Aug 2019
5.0

Always a great experience. Friendly, professional stylist; Aimee always talks through my thoughts and wishes when I arrive providing sound advice that results in a great haircut. I ensure I rebook my next appointment before I leave so that I know I will be seeing Aimee again on the next visit.

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Hair

Jenny jones
29th Aug 2019
Team Member: Mia
5.0
Appointment verified by SALONGENIUS Software

Mia is very easy to talk to and understood just what I wanted

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Quality service

Su
28th Aug 2019
Team Member: Chelsea
4.5
Appointment verified by SALONGENIUS Software

Great attention to detail, very informative consultation and great advice given. Fabulous results!!!

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