TONI&GUY Bluewater

Bluewater Centre, Upper Rose Gallery, Greenhithe, Dartford, Kent, DA9 9SP

About us

TONI&GUY Bluewater opened in the shopping centre in 1999, As a salon we are dedicated to providing the ultimate salon experience with a strong team of talented and passionate stylists and technicians.
We take pride on Delivering the highest standards of customer service to each and every client.
Members of our technical team hold Goldwell colour expert giving them the status of Colour Specialists. Their knowledge and expertise are on hand to advise you on the latest colours and techniques.

Our talented team of stylists are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.
We offer many additional services including Strength in style, Nano Keratin Smoothing Treatments, Olaplex and Occasion hair up.

Our wide range of haircare products include label. M, Kerastase and GHD to keep your hair salon perfect until your next visit.

For any enquires please call and speak to our friendly reception team who will be more than happy to help.

Read more...

Opening hours

Monday 09:30 - 21:00
Tuesday 09:30 - 21:00
Wednesday 09:30 - 21:00
Thursday 09:30 - 21:00
Friday 09:30 - 21:00
Saturday 08:30 - 21:00
Sunday 10:30 - 17:00

Reviews

4.68
1,534 verified reviews
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Value
Result
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Best hairdressers

Sandra stubbs
5th Aug 2019
Team Member: Sophia
5.0
Appointment verified by SALONGENIUS Software

Another lovely haircut from Sophia really pleased

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Honest advice & Brilliant Haircut

Allison
4th Aug 2019
Team Member: Ellie
5.0
Appointment verified by SALONGENIUS Software

Ellie’s honesty was refreshing as I came in with a hairdresser’s nightmare - a pic of what I wanted my haircut to look like and an unfailing view that it could be done rather easily despite my hair being much shorter than the pic. Ellie’s patience explaining why the same results would not be possible but suggesting an alternative was just what I needed. Loved the result and very happy with the most accommodating hairdresser ever. Great service!

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Amazing service

Besjana
2nd Aug 2019
Team Member: Emily
5.0
Appointment verified by SALONGENIUS Software

Always takes extra care and time on my hair, knows how i like it and always gets it right. Takes as much time as we need to get it perfect really amazing customer service from her, full of energy. She has always been the same since iv started using Tony and Guy for my hair her attitude to not only to the customer but everyone around her is really nice to see. Thanks so much see you soon :)

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Love Ashlie

Cara
2nd Aug 2019
Team Member: Ashlie
5.0
Appointment verified by SALONGENIUS Software

Listens well and makes sure you leave with exactly what you want. I’ve been going to Ashlie for years.

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10/10

Tania Biring
2nd Aug 2019
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Listened to me and advised me perfectly I literally haven’t found anyone who listens and gets my hair right for about 3 years.

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Toni and Guy visit

Susan Ahmad
2nd Aug 2019
Team Member: Leanne
5.0
Appointment verified by SALONGENIUS Software

Excellent to personal service from a very friendly young lady

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Haircut

Ann
2nd Aug 2019
5.0
Appointment verified by SALONGENIUS Software

Excellent cut and blow dry

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New Look

Gillian Simpson
2nd Aug 2019
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

After some years of looking the same and keep my hair fairly long I decided to go for a new look x Chelsea did me s lovely graded bob and I was so happy with the result x I was nervous but it was a good decision and I had trust in Chelsea .

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Great people lovely experience

Chantal Foster
2nd Aug 2019
Team Member: Claire
5.0
Appointment verified by SALONGENIUS Software

I now love going to the hair dressers. The team are amazing and really take care of you. Emily and Claire are simply the best.

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Colour refresh

Maria Stevens
1st Aug 2019
Team Member: Emily
5.0
Appointment verified by SALONGENIUS Software

I absolutely love my colour now I so hope it stays like it now . Finally have what I want so let’s see . Thank Emily for me please

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Colour correction

Jazmin cross
1st Aug 2019
Team Member: Emily
5.0
Appointment verified by SALONGENIUS Software

Emily done colour correction on my hair which had terrible banding and so many different colours in it. It’s a miracle what she done which took a lot of hard working hours but we got there in the end and I’m over the moon with it. I look like a different person and I’m so very happy with the results. I wouldn’t go to anyone else ever again, shes knowledgeable, fast and very talented not to mention such a lovely genuine bubbly girl.

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Quality hairdressing

Anonymous
30th Jul 2019
Team Member: Claire
4.0
Appointment verified by SALONGENIUS Software

Always happy with the haircut, but was mildly annoyed at being kept waiting long after my booked appointment time, with no apology.

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Response from TONI&GUY Bluewater

Thank you for your review and I'm sorry to hear of your disappointment regarding the service you received.

Our client's satisfaction is paramount to us and we would welcome the opportunity to discuss this with you in order to regain your goodwill.

Please contact our management team at your earliest convenience.

Kind regards
Toni&Guy Bluewater

Satisfied

Christine Neale
30th Jul 2019
Team Member: Beth
5.0
Appointment verified by SALONGENIUS Software

I was very worried about having half head highlights being very dark but Beth done an amazing job and I’m very happy with the change. Beth did it for me who is a lovely chatty girl who explained what she was doing every step of the way. Had lots of compliments too.

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Cut & blow dry

Anonymous
30th Jul 2019
5.0

Always good. Carrie is brilliant. ?

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Toni and Guy policy

Michelle Hourihan
28th Jul 2019
3.5
Appointment verified by SALONGENIUS Software

I think Toni and Guy head office need to reconsider their penny pinching policies - if you get a colour, they will not dry your hair fully - it is finger dried for 10 mins. That is insufficient if you have thick hair to see if the colour has taken evenly. I spent a further 29 mins at home drying my hair after leaving a hair salon !!

To dry it fully, you will pay an additional £40 on top of the £67 you pay for the colour which is 15 mins of time to apply !!

It’s a joke and a false economy. It was expensive before this recent policy change from head office but at least it was a pleasant indulgence..

Think again Toni ad Guy Head Office and please put yourself in your client shoes - they may be a rare species after you are done with your penny pinching policies and insistence on annual colour tests for clients who up to how have not looked elsewhere for colour services.

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Response from TONI&GUY Bluewater

Thank you so much for your review, I’m sorry to hear the experience was not up to expectation, we would love to make this right and will call you to make arrangements.

Kind regards
Toni & Guy Bluewater

Excellent as always

Debra
26th Jul 2019
Team Member: Aimee
4.5
Appointment verified by SALONGENIUS Software

Aimee always fulfills my expectations . Has the answers to my questions. I'm always so pleased with the results .

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Great!

Christian dinnage
26th Jul 2019
Team Member: Ellis
4.5
Appointment verified by SALONGENIUS Software

Always great service and good fun too!

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wash,cut and blowdry

Christine Gallagher
26th Jul 2019
Team Member: Lily
5.0
Appointment verified by SALONGENIUS Software

Good experiance lily was nice and friendly and was pleased with cut

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Great Experience with great staff

Nida
26th Jul 2019
Team Member: Lorraine
5.0
Appointment verified by SALONGENIUS Software

Well this is my second visit in a weeks time i had my cut n colour with the colour i was not happy with however I spoke to the lovely lady lorraine she was so polite n kind to help and sorted all my concerns she infact did toning some
Conditioning treatment to make me feel better and satisfied Thankyou so much for the lovely treatment i must say they make sure that each and person gets best results with 100% satisfaction. I am now happily going for a wedding back home?

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Excellent

Phil
25th Jul 2019
5.0
Appointment verified by SALONGENIUS Software

Sorry can’t remember her name but she was fantastic job at cutting my hair .

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Hairdresser

Pat Stanley
25th Jul 2019
Team Member: Carrie
5.0
Appointment verified by SALONGENIUS Software

Very pleased with my haircut today plus the colour. Carrie is an excellent hairdresser/stylist.

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Haircut

Herminia Walton
24th Jul 2019
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Excellent friendly and skilfully imaginative service. Kind and attentive.

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Haircut

Janice lloyd
24th Jul 2019
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Restyled beautifully. Advanced on products to use. Very pleased. Have made follow up appointment. Highly recommended

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Outstanding customer experience!

Gillian Bartlett
24th Jul 2019
Team Member: Lily
5.0
Appointment verified by SALONGENIUS Software

As a new client I booked a shampoo and blow dry today - a great atmosphere in the salon, very welcoming and highly professional. The stylist, Lily, was very impressive. She took the time to check my hair type, styling preference, product use - provided helpful advice regarding cut/colour and achieved an outcome that was perfect!

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Last minute appointments

Phan
22nd Jul 2019
Team Member: Lily
5.0
Appointment verified by SALONGENIUS Software

Never disappointed, always professional and understanding of my needs. Brilliant service!

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Thank you

maggie bryant
22nd Jul 2019
Team Member: Emily
5.0
Appointment verified by SALONGENIUS Software

Thank you once again for colouring my grey roots! See you after another 6 weeks stress at work! Lol

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Hair treatment

Sara Pieterse
22nd Jul 2019
Team Member: Ashlie
5.0
Appointment verified by SALONGENIUS Software

My hair was in bad condition after over-colouring. I was feeling really desperate. Ashlie was really good at advising me on the best treatment and the results were amazing. Thank you.

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Complete new look

Isabelle Taylor
21st Jul 2019
Team Member: Sophia
4.5
Appointment verified by SALONGENIUS Software

Fantastic experience looks great I feel a million dollars

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Sundays

Jean
21st Jul 2019
Team Member: Ellie
5.0

Great style as usual would expect anything less. Great that they can fit you in in Sunday’s

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Not value for money

Ssh
20th Jul 2019
3.5
Appointment verified by SALONGENIUS Software

Not good value for just root colour at£64, only a rough dry...? Been coming six yrs not any more though

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Response from TONI&GUY Bluewater

Thank you for your review and I'm sorry to hear of your disappointment regarding the service you received.

Our client's satisfaction is paramount to us and we would welcome the opportunity to discuss this with you in order to regain your goodwill.

Please contact our management team at your earliest convenience.

Kind regards
Toni&Guy Bluewater

Very disappointed

Nida Naveed
19th Jul 2019
2.5
Appointment verified by SALONGENIUS Software

I hope someone can come out with the problem I mentioned below i am in such a stress not going out feeling so depressed

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Excellent

Sarah McConomy
19th Jul 2019
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Wonderful stylish.

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Excellent service

Claire Murphy
19th Jul 2019
Team Member: Ashlie
5.0
Appointment verified by SALONGENIUS Software

Staff are always polite brilliant service

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Great Hair cut Excellent Colour

Frances OShea
18th Jul 2019
Team Member: Hanna
5.0
Appointment verified by SALONGENIUS Software

I am totally Happy with my Hair cut by Lovely Hanna at Bluewater perfect to have a great stylist and enjoy all Bluewater has to offer
Emily did both highlights & Lights perfect So Happy to have Tony& Guy Salon in Bluewater.
Highly recommend

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First visit to Toni & Guy

janet heees
18th Jul 2019
5.0
Appointment verified by SALONGENIUS Software

Realy friendly snd helpful.All staff very profesional,Looking forward to next visit to see Leanne and Katy

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Brilliant service as usual

Pam Holden
18th Jul 2019
Team Member: Claire
5.0
Appointment verified by SALONGENIUS Software

It was really lovely to see Claire again and she looked absolutely beautiful, as usual. My hair looks great and I would recommend her to anyone who needs a brilliant haircut and friendly chat!

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Great!

Kasia
17th Jul 2019
Team Member: Carrie
4.5
Appointment verified by SALONGENIUS Software

Highly recommend Carrie for haircuts!

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Great experience

ChrisW
17th Jul 2019
Team Member: Ashlie
5.0
Appointment verified by SALONGENIUS Software

Ashlie did a great job cutting my little girl’s hair. She was very patient with my daughter and consulted me throughout about how I wanted it cut. She was lovely to chat to and the finished haircut is great.

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Mrs

Kelly Symonds
16th Jul 2019
Team Member: Emily
5.0
Appointment verified by SALONGENIUS Software

Emily is a great colourist, she creates exactly the colour that I want and I enjoy chatting with her!

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mrs

Anonymous
16th Jul 2019
5.0

I love the way Lily cuts and styles my hair and enjoy having a chat with her!

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Not satisfied

Kasia M
15th Jul 2019
1.5
Appointment verified by SALONGENIUS Software

Went for a haircut with a styling director. We discussed at the beginning and throughout my visit how i wanted my hair trimmed and layered as my hair is thick and looks good with layers. So she trimmed it straight at the back, like i asked, but with no layers! Anyone can cut long hair straight and althought I'm not a hair stylist i do my daughter's hair all the time. My expectations were, understandably, much higher taking into account the price, the stylist's grade and the prestige of the salon. She didn't do what i asked for and what she did was just basic and definitely not worth £67. I will not be returning.

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Response from TONI&GUY Bluewater

Thank you for your review and I'm sorry to hear of your disappointment regarding the service you received.

Our client's satisfaction is paramount to us and we would welcome the opportunity to discuss this with you in order to regain your goodwill.

Please contact our management team at your earliest convenience.

Kind regards
Toni&Guy Bluewater

Store let down by receptionist

Yvonne Mugford
15th Jul 2019
3.0
Appointment verified by SALONGENIUS Software

I always use Lily- she is always pleasant and does my hair as I want

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Response from TONI&GUY Bluewater

Dear Yvonne,

Thank you for your review. We set a very high standard of work for ourselves and we are sad when we don’t deliver. Your feedback is so important, we'd like to assure you that our main aim as a salon group is to please our clients. We want every client to leave our salons feeling 100% satisfied, having had a positive experience.

Reviews such as yours are invaluable in helping us continue to maintain the high standards our clients expect from TONI&GUY.

You have raised some very important points in your review, which I can assure you we will look into and act upon.

We would like to reassure you, that you are very much a valued client of ours, we look forward to seeing you on your next visit, restoring your faith.

Kind regards
TONI&GUY Bluewater

Brilliant Servuce

Donna Stott
15th Jul 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Brilliant service as ever. Emma really listened to what I wanted and did a fantastic job!

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Brilliant Servuce

Donna Stott
15th Jul 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Brilliant service as ever. Emma really listened to what I wanted and did a fantastic job!

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Fantastic experience everytime

Marion cotter
15th Jul 2019
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Every visit is made really special. Go away feeling very pampered and special

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Hair today

Janet Evans
15th Jul 2019
Team Member: Carrie
5.0
Appointment verified by SALONGENIUS Software

Carrie is brilliant I had just come home from hospital and went to have my hair done she made me feel a million dollars

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Great stylist

Tina Kemp
14th Jul 2019
Team Member: Lily
5.0
Appointment verified by SALONGENIUS Software

Very friendly, made me feel relaxed after a bad hair cut from a mobile hairdresser. Thank you, I will definitely be back soon x

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First Visit

Wendy Blackman
13th Jul 2019
5.0
Appointment verified by SALONGENIUS Software

Firstvisit found everyone polite and helpful. Dexter listened to what i wanted and did my long to short cut with no problem.
Some people just do what they think you want and you come out looking nothing like you wanted.
Dexter made me looks exactly how i wanted to look. Very happy to show off my new style.

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Fabulous cut and finish

maggie bryant
13th Jul 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Thank you for a fabulous cut and finish - perfect!

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Marilyn

Marilyn Dansey
13th Jul 2019
Team Member: Chelsea
5.0
Appointment verified by SALONGENIUS Software

Very good

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