At The Lounge

16 Market Place, Faversham, Kent, ME13 7AE

About us

@TheLounge is a boutique hair salon with a beauty room, situated in the market town of Faversham. Our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services. We pride ourselves on excellent customer service and the highest levels of hairdressing and beauty expertise.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.92
943 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Brilliant team and service

Liz Woolnough
2nd Nov 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Thank you to Sarsh and Betsy for making me feel beautiful!! Sarah always does an amazing job of my colour - she understands me and my lifestyle and gets it right every time. Its an lovely bit of escapism for an hour or two ❤

Service
Value
Result
Cleanliness
Atmosphere

Cut and finish

Shirley
2nd Nov 2020
Team Member: Sarah
4.5
Appointment verified by Salon Iris Software

I took a very last minute appointment but didn’t get offered the special rate. Never mind I was very pleased to get an appointment especially as we are just about to lockdown again. It is expensive compared with other salons in Faversham but I came out with exactly the style I wanted which isn’t always the case with my regular salon. The team were friendly and totally professional I will definitely be returning for regular appointments. Thank you Sarah xx

Service
Value
Result
Cleanliness
Atmosphere

Hair maintenance!!!

Gillian
31st Oct 2020
5.0

Thank you Betsy - hair looks fab xx

Service
Value
Result
Cleanliness
Atmosphere

Fantastic hair cut!

Ali Parsons
29th Oct 2020
5.0

Amazing as always. My one moment of peace!
Going to have to go to 4 weekly though darn hair grows too fast ?

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Analise Hadly
29th Oct 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

A fabulous hair cut, professional as always always a treat x

Service
Value
Result
Cleanliness
Atmosphere

Amazing service

Pheobe
28th Oct 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Both Sarah and BB were so lovely and welcoming. I am very happy with my hair!

All Covid guidelines were followed to ☺️

Service
Value
Result
Cleanliness
Atmosphere

Favershsm Gem

Denise Turner
27th Oct 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

I’ve been going to @the lounge for many years and find The whole team excellent. They look after you from the minute you walk in, TIL you leave. A beautiful salon, that’s offers London service at Favershsm prices.

Service
Value
Result
Cleanliness
Atmosphere

Hair Repair

Laura Mccrae
27th Oct 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

I hadn’t been to the salon for nearly a year but desperately needed my hair sorting out. It was out of condition and the colour/cut didn’t suit me at all. Sarah took a lot of care sorting out the new colour with lots of highlights and I was really pleased with the end result. I couldn’t be happier with the cut, which I really felt was well thought out and means that my hair is a lot more versatile. I won’t be leaving it as long again in the future! Thank you.

Service
Value
Result
Cleanliness
Atmosphere

Great service

Ann Muldoon
27th Oct 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

The salon is very well run and following COVID rules to the letter. Sarah is a fab stylist and is great with colour

Service
Value
Result
Cleanliness
Atmosphere

1st Time Visit

Pete Donnelly
25th Oct 2020
4.5
Appointment verified by Salon Iris Software

My first visit to this hairdresser and I have to say I was very impressed. Friendly staff, haircut was great and all Covid measures were impeccable.

Service
Value
Result
Cleanliness
Atmosphere

Cut & Finish

Jane
25th Oct 2020
Team Member: BB
5.0
Appointment verified by Salon Iris Software

Very friendly service. Took time with consultation and delighted with haircut.

Service
Value
Result
Cleanliness
Atmosphere

Cut & Finish

Jane Stone
25th Oct 2020
Team Member: BB
5.0
Appointment verified by Salon Iris Software

Very friendly service. Took time with consultation and delighted with haircut.

Service
Value
Result
Cleanliness
Atmosphere

Restyle

Liz Kirby
22nd Oct 2020
Team Member: Sarah
5.0

As always, Sarah and her team go the extra mile to make sure their clients feel amazing when they leave. Thank you to both Sarah and Betsy for looking after me and making me feel like new woman ? xx

Service
Value
Result
Cleanliness
Atmosphere

Styling and haircut

Denise Aron
21st Oct 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Brilliant haircut as usual from Cells

Service
Value
Result
Cleanliness
Atmosphere

Pleased customer

Renata Butler
21st Oct 2020
Team Member: BB
5.0
Appointment verified by Salon Iris Software

I like this salon, they’re following the safety guidelines very well, and I love the hair basin with back massage! Thank you BB, you’ve done a great job ?

Service
Value
Result
Cleanliness
Atmosphere

Visit

Mary Macintee
20th Oct 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

As usual wonderful ambience and fantastic stylists.

Service
Value
Result
Cleanliness
Atmosphere

Fab morning

Ali Dean
20th Oct 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Just spent a lovely relaxing morning having the full works of root colour, hi lights and a cut at ‘The Lounge’. Cella is a skilled stylist whom I have known for 12 years, she and her team always do a fantastic job - highly recommended.

Service
Value
Result
Cleanliness
Atmosphere

Saved again by Cella!

Louise Dale
17th Oct 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Cella has once again transformed my mane from a shaggy mess to a sleek, shiny thing of beauty. This time with the added bonus of a new colour, which I absolutely love.

Service
Value
Result
Cleanliness
Atmosphere

Very Happy

Karen
16th Oct 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

After years of looking I think I may have found THE salon. Everyone is friendly & welcoming. Balyage by Sarah with amazing colour. A very happy customer.

Service
Value
Result
Cleanliness
Atmosphere

Great salon experience!

Kay Hutchinson
13th Oct 2020
Team Member: Betsy
5.0

Think stylist said her name was BB?! She was very pleasant and very professional and I loved the cut.

Service
Value
Result
Cleanliness
Atmosphere

Great hair

Julie Cavanagh
9th Oct 2020
Team Member: Cella
4.0
Appointment verified by Salon Iris Software

Great shiny colour and really good cut.

Service
Value
Result
Cleanliness
Atmosphere

BRILLIANT AS ALWAYS

Virginia Gruitt
9th Oct 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Cells is the best ‘cutter’ I have ever used. She really is a talented stylist but also honest. If your hair won’t behave in the way you would like she will tell you so. Much better than being really disappointed! Best hairdressers ever!

Service
Value
Result
Cleanliness
Atmosphere

Thank You

Hilary
9th Oct 2020
Team Member: Cella
5.0

Always a beautiful colour and cut, During these challenging times with Covid infections on the rise all the staff go ‘above and beyond’ to ensure our safety. It is so much appreciated. Thank you.

Service
Value
Result
Cleanliness
Atmosphere

Great service

Vanessa Wicks
8th Oct 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Brilliant cut and service as always thank you

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Lorraine Corey
7th Oct 2020
Team Member: Frankie
4.0
Appointment verified by Salon Iris Software

Great experience will be a regular

Service
Value
Result
Cleanliness
Atmosphere

Terrific Hair cut

Ros Wilson
6th Oct 2020
5.0

If you have been putting off getting your haircut since the covid lockdown, it is now time I'm to get your haircut safely in Faversham. I was I was most impressed with the high standards of cleanliness space and attention at "The Lounge" and my stylist Bibi gave me fabulous cut and blow-dry. I highly recommend this salon.

Service
Value
Result
Cleanliness
Atmosphere

I loved my salon visit ❤️

Jill Williams
5th Oct 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Everything about my salon visit on Friday 2nd October was perfect. Thank you

Service
Value
Result
Cleanliness
Atmosphere

October 2020

Anonymous
5th Oct 2020
Team Member: Sarah
4.0

My preferred Faversham salon

Service
Value
Result
Cleanliness
Atmosphere

Wash and blow dry

Lesley Woodward
3rd Oct 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Lovely as always ..nice atmosphere and friendly staff. My frizzy curly hair was blow dried perfectly. Love Betsy’s head massage and the massage chairs.

Service
Value
Result
Cleanliness
Atmosphere

Saviours!

Ross B
2nd Oct 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Absolute saviour after home hair cut gone wrong! Turned a total mess into totally respectable. Thank you

Service
Value
Result
Cleanliness
Atmosphere

excellent and safe service

Denise Knight
2nd Oct 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Beautiful cut and wonderful safe service thank you

Service
Value
Result
Cleanliness
Atmosphere

Proper job well done

Tracey Barrett
2nd Oct 2020
5.0
Appointment verified by Salon Iris Software

Had my hair done by Binny I think her name was not on the drop down list above
Very nice relaxing experience hair looked exceptionally nice very pleased

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Moyra Harding
1st Oct 2020
Team Member: Sarah
5.0

A relaxing experience. I felt safe and was very pleased with my cut

Service
Value
Result
Cleanliness
Atmosphere

Always a happy customer

Lorraine Blake-Minett
30th Sep 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Beautiful colour and style from Sarah. And the world’s best head massage from Betsy!

Service
Value
Result
Cleanliness
Atmosphere

Impressive

Kirsty Hughes
30th Sep 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

First visit since lock down and was a bit apprehensive about going for a hair cut was strange having to wear a mask but I have to say it was still an enjoyable experience amazing head massage from Betsy and hair cut from Sarah as always exactly what I wanted.

Service
Value
Result
Cleanliness
Atmosphere

First class all round.

Frances Moskovits
30th Sep 2020
5.0

The best salon ever. Wonderful, professional and friendly atmosphere. Simply the best.

Service
Value
Result
Cleanliness
Atmosphere

Highly recommended

Lorna
29th Sep 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Great cut as always with Chella. And for those who may still have reservations about visiting a hairdresser at the moment, the hygiene standards are very impressive - restricted entry to salon, compulsory hand gel and replacement mask prior to entry, masks and visors worn by staff, frequent cleaning of chairs and surfaces, disposable towels and capes and screened check out. And for those with the NHS Covid App a QR code to scan!

Service
Value
Result
Cleanliness
Atmosphere

Stylist

Karen Williams
29th Sep 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Thank you Cella for my new-style hair . You never fail to impress me with your cutting and colouring skills. In all the years I've known you I have never walked out of your salon not liking my hair.
Also your PPE you wear and supply your clients is first class, giving a very safe environment
Great to see you

Service
Value
Result
Cleanliness
Atmosphere

What's not to love? Always a brilliant service

Liz Woolnough
26th Sep 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Love everything about my visit - Sarah is by far the best hairdresser I've ever had, both in skills and personality ?

Service
Value
Result
Cleanliness
Atmosphere

Hair rescue

Margaret
25th Sep 2020
Team Member: Sarah
5.0

Following disastrous visit to a different salon previously, I was somewhat cautious. There was no need, Sarah was friendly, so very efficient, knowledgable and oozed confidence, I felt very comfortable.
I’m so delighted with the colour, cut and blow dry and I’ve booked again for 9weeks time. A massive thank you to Sarah and Bets, I feel human again.

Service
Value
Result
Cleanliness
Atmosphere

Hair

Ali Parsons
25th Sep 2020
5.0

fantastic as always thanks!

Service
Value
Result
Cleanliness
Atmosphere

Very Covid compliant

Maria Giordano
25th Sep 2020
4.5
Appointment verified by Salon Iris Software

Very friendly and helpful to my 91 year old mother in law with poor mobility. Good haircut

Service
Value
Result
Cleanliness
Atmosphere

Very Covid compliant

Maria Giordano
25th Sep 2020
4.5
Appointment verified by Salon Iris Software

Very friendly and helpful to my 91 year old mother in law with poor mobility. Good haircut

Service
Value
Result
Cleanliness
Atmosphere

Lockdown roots rescue!

Amanda Eyo
23rd Sep 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Sarah kindly gave me a very short notice appointment to deal with dark lockdown regrowth and lighter ends. The solution was reverse balayage to deal with the lighter hair and return it more to my natural root colour. Sarah did a fantastic job with lovely natural, blended results. Thank you, Sarah. I'm delighted !

Service
Value
Result
Cleanliness
Atmosphere

Cut wash blow dry

Maudie Vanden Berghe
23rd Sep 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Friendly, smart environment. Great result.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Sue Elworthy
22nd Sep 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

As usual a great hair cut by Cella in a totally safe environment. Already booked my next appt!

Service
Value
Result
Cleanliness
Atmosphere

Wonderful!

Caroline Spencer
19th Sep 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

I didn't go to the hairdresser for over
50 years, and then was frogmarched to Cella before my daughter's wedding. I loved the result! I've been back twice, and each time Cella has worked her magic. I love the atmosphere in the salon, and all the staff are kind and friendly. Thank you so much! I'll be back!

Service
Value
Result
Cleanliness
Atmosphere

At the Lounge

Lorraine Cane
19th Sep 2020
Team Member: Sarah
4.5
Appointment verified by Salon Iris Software

Brilliant experience as always and fabulous hair washing / head massage

Service
Value
Result
Cleanliness
Atmosphere

Faultless experience

Jennifer Clark
19th Sep 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Everything was great.

Service
Value
Result
Cleanliness
Atmosphere

Great Cut from Cella

Caroline
19th Sep 2020
Team Member: Cella
5.0

Super clean and well organised for Covid and felt super safe.
Relaxed atmosphere as usual and great cut and BD from Cella.

Service
Value
Result
Cleanliness
Atmosphere