At The Lounge

16 Market Place, Faversham, Kent, ME13 7AE

About us

@TheLounge is a boutique hair salon with a beauty room, situated in the market town of Faversham. Our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services. We pride ourselves on excellent customer service and the highest levels of hairdressing and beauty expertise.

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Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.92
943 verified reviews
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First appt since lockdown

Anonymous
21st Jul 2020
5.0

Feeling human again after seeing Betsy today! Roots, cut and blowdry all amazing thank you.. and all covid procedures in place

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Worth the wait

Debbie Coe
21st Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Great cut and colour in a relaxed atmosphere, always happy with the end result from Sarah

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The long awaited hair appointment!

Sam Austin
18th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Sarah gave me a lovely cut, as always. Lovely too to get rid of those grey roots! And my visit @thelounge was as relaxing as ever, despite the mask. Wonderful. Thank you

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Thanks

Liz Bisbrown
18th Jul 2020
Team Member: Frankie
4.5
Appointment verified by Salon Iris Software

Great service, lovely cut, thanks.

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Visit to The Lounge today

Jill Faulds
17th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Perfect therapy

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Excellent experience

Hannah Ladd
17th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Thank you Sarah for my excellent colour and cut. I felt safe and well looked after throughout the whole experience. It was great to do something ‘normal’ again. I love my hair - you definitely know how to handle with my curls with care x x

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Bob

Sue Farrer
17th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

I am thrilled with colour and cut and the atmosphere in the salon is always relaxed and happy

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First hair cut in 6months

Annalise Hadley
17th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Absolutely professional felt safe and still had that salon experience of feeling pampered ,thank you I feel human again x

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Hairlights and cut

Anuschka Natley
16th Jul 2020
Team Member: Frankie
5.0
Appointment verified by Salon Iris Software

I had my highlights done by Frankie and cut and blow dry by Cella. It was great to be back in the salon, and I felt very safe and looked after - every detail has been thought through from a safety perspective and the whole team have gone above the basic COVID-19 requirements. Credit to everyone for making it work! The atmosphere was really energetic, everyone was clearly pleased to be back and catching up with clients again.

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@the lounge

Catherine Barber
16th Jul 2020
5.0
Appointment verified by Salon Iris Software

Sarah was excellent stylist and the salon had gone to a lot of trouble to keep us all safe. Courteous service, every one was greeted immediately at the door.

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Happy customer!

Ken Milligan
15th Jul 2020
Team Member: Frankie
4.5
Appointment verified by Salon Iris Software

First time Frankie has cut my hair (Karen used to). I do have a fairly straightforward cut as I’m a bloke, but I was told it’s actually harder to cut a man’s hair as it needs to be precise. Whatever the case I’m very pleased with my haircut today.

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Great service

Merryl Lawrenson
15th Jul 2020
5.0
Appointment verified by Salon Iris Software

I was so pleased to be back at @thelounge. Usual high standards and levels of cleanliness. Highly recommend the team.

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Mrs

Jean Marshall
15th Jul 2020
Team Member: Frankie
5.0
Appointment verified by Salon Iris Software

The salon are always very kind and patient with my elderly mother. Mum is pleased with her cut and style

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Revamp

Janice Wilson
14th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Excellent service today really pleased with the results no more grey hooray
Salon very clean and felt very safe

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Hair cut

Mary-Clair Farrelly
14th Jul 2020
Team Member: Sarah
5.0

Excellent cut and finish. Delighted with the results and glad your back. Thank you.

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Fabulous cut & colour in a super safe environment

Erica
14th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

It was great to get back into the salon and enjoy an amazing cut and colour by the lovely Cella. The salon is super safe and clean and the additional safety measures implemented left me completely confident to come back and relax in my favourite salon!

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Mrs

Catherine Bessieres-Craddock
13th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Great haircut. Very rigorous safety measures are applied but you are still made to feel welcome and looked after.

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All the excellent standards you’d expect

Liz E
13th Jul 2020
Team Member: Cella
5.0

All the excellent standards you’d expect from Cella & team - if you are nervous about returning to the salon - don’t be - this team have all the H&S sewn up & are back delivering all their great cuts & colours.

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Brilliant salon

Anonymous
13th Jul 2020
5.0

Excellent service lovely people very friendly

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Lovely to be back

Natalie Franklin
13th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Lovely to be back - felt very comfortable that we were all keeping safe but still enjoyable and great service . Much needed! Thank you

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Brilliant service today

Vanessa Wicks
11th Jul 2020
Team Member: Sarah
5.0

Had a lovely and well needed cut today. Brilliant service throughout.

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1st post pandemic haircut

Diane Dunn
11th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

I cried with happiness when I walked into the salon! & cried again when Sarah finished my amazing haircut. It was so wonderful to get a little bit of normal back again. Thanks so much ?

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Appointment after lockdown

Michelle Cripps
11th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Thank you so much Sarah for doing a fabulous job on my horrible unruly hair after lockdown. I love this salon, it's super friendly, has great staff, was spotless and every precaution has been taken to make us all safe during these unprecedented times, I wouldn't go anywhere else.

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First haircut since Lockdown

Denise Aron
11th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Excellent haircut. Cella knows exactly how I like it. I feel ten years younger!

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Cella the wonder woman

Lorraine Miller
10th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

I found cells again after a 10/15 year gap.
My hair is so very happy I did.

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Excellent

Eileen Toby
10th Jul 2020
Team Member: Sarah
5.0

Fabulous hair cut and colour with Sarah.

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Attention to detail

Helen Neaves
9th Jul 2020
Team Member: Frankie
5.0
Appointment verified by Salon Iris Software

Frankie was so careful with both the colouring and cut of my hair. I went into the salon a frizzy haystack and came out feeling like a new woman. Fabulous !

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Very happy customer

Cindy Milgate
9th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Very happy with the level of sanitising the team although obviously working in difficult circumstances where upbeat and welcoming. Well done and thanks for making me feel very confident and comfortable

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Lovely to be back

Louise Hickmott
9th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Im never disappointed same great visit

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It’s not the big things

Diana Jordan
9th Jul 2020
Team Member: Frankie
5.0
Appointment verified by Salon Iris Software

Its not the big things that make us happy but having your hair done can really lift your mood and in a lovely relaxed atmosphere is a bonus

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Great to be back

Sue
8th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

First cut and colour great to be back , salon Maintaining high levels of protection for their customers at the moment . It wasn’t a hassle , nice chat lovely cut , colour and finish as always !

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First Visit after Lockdown

Tanya Smedley
8th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

I am very apprehensive going anywhere at these times but I couldn’t have had a better visit to @ the lounge. Everywhere spotlessly clean, staff very welcoming and relaxed. They have all adapted to the new way of working already. The salon could not have done any more to make it safe and enjoyable for us all. I am so pleased with my new cut and colour. I feel like a new woman. Thank you to you all.

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Hair appointment

Carol Bromiley
8th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Good to have the salon back. Looking forward to when we can have coffee again!!!
Best coffee in town.

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A fabulous release from lockdown.

Sue Canney
7th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

A fabulous cut and colour in a very clean and safe environment.

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Safe, secure and stylish

Sally Pywell
7th Jul 2020
Team Member: Cella
5.0

I was Cella's first client on the first day of opening after lockdown. From the moment I arrived at the door I felt safe. The systems they have in place, even before you set foot across the threshold, are comprehensive and gave me complete confidence that the whole salon was taking risk management seriously. Plus, as normal, Cella did an amazing job on my hair. Thanks so much to Cella and all the staff at The Lounge and keep up the great work!

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Fabulous visit

Emma Fitzgerald
7th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Big thanks to Sarah for the fab hair and for making me feel normal again! I felt comfortable and safe and really appreciate all the hard work to get the salon ready. Great job everyone!

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Good to be back!

Janis osborn
6th Jul 2020
Team Member: Sarah
5.0

Excellent as always

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Felt safe, secure and well looked after

Denise Knight
6th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Although I always find having my hair done a special treat. Today I was made to feel extra special as my health and safety was paramount. Lovely friendly, happy staff who went the extra mile during these weird times. Attention to detail with all the planning, wearing PPE and still my hair cut was the best ever. Thank you

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Fantastic.

Barbra Hales
6th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

I have been completely transformed. Felt really safe all the time I was in the salon which is sanitised regularly and masks worn. Thank you

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Hair Appointment with Sarah

Joanne Albin
5th Jul 2020
Team Member: Sarah
5.0

The salon is very well prepared for reopening. I felt very safe and can see that there is a high standard of cleanliness throughout. It is clear that the safety of their customers and staff is a priority. Sarah made me feel very comfortable, transformed my hair and I couldn’t have asked for a better service! I am looking forward to my next visit.

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Perfect salon and hairdresser!

Millie Hacker
5th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

First time I’ve been to this salon! Felt very welcomed and relaxed as soon as I walked through the door. Sarah is fantastic! I had Balayage, cut and blow dry, and I’m absolutely in love! Will 100% be returning.

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Happy trip to the hairdresser

Lynne Clumpus
5th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Cella is an exceptionally good hairdresser and I am always delighted with both the colour and cut of my hair.
Under the current circumstances safety and hygiene Is most important . The salon is spotless and the cleaning processes that have been put into place are first class. I felt at ease and enjoyed my long awaited trip to the hairdresser.

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Perfect

Nichole Ripley
5th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Perfect hair cut and colour never disappoints giving the current situation it was stilL nice to come to the salon and I felt very comfortable x

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Fantastic service

Louise Wilson
4th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Great hair cut, fantastic service and felt very safe. Thank you xx

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Great cut and fantastic hygiene

Paula Allerton
4th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

As always the salon had gone that extra mile to ensure not only the safety of their customers but to retain the enjoyment of the experience. Disposable, compostable towels were used, each client was handed a mask and hand sanitiser at the door and all the staff were in full visit face masks and were constantly sanitising and wiping surfaces. A super cut from Cella.

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??

Victoria Hickson
22nd Mar 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

In these crazy times getting a bit of (careful) normal was so important- well done to @the Lounge for their spirit. A fab haircut from Cella made me feel so good ?

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Mrs

Lisa Blythin
21st Mar 2020
Team Member: Karen
5.0

Karen has been cutting my hair now for years. Wouldn't go anywhere else. Everybody in the salon super lovely. What a great bunch xx

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Warm welcome and great hair cut

Catherine Bessieres-Craddock
21st Mar 2020
Team Member: Karen
5.0
Appointment verified by Salon Iris Software

Always a nice atmosphere and a great service at the salon. Staff are very friendly and very professional. I have been going there for years and never been disappointed.

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Impromptu Hair Cut

Debbie Capitain
29th Feb 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Excellent as always.. Popped in for a consultation.. Showed Cella the pictures and she said do you want it done now?!.. After a shocked pause I said Yes!!.. Came away with exactly what I wanted ?.. I’ve known Cella a long time, she said she was away the following week and she knew that I would want my new do ASAP.. Thank you soooo much Cella..

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The Best...

Mark Carrington
28th Feb 2020
Team Member: Karen
5.0
Appointment verified by Salon Iris Software

Simply the best hair stylist around. At every level Karen and the team at the Lounge are simply wonderful...

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