At The Lounge

16 Market Place, Faversham, Kent, ME13 7AE

About us

@TheLounge is a boutique hair salon with a beauty room, situated in the market town of Faversham. Our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services. We pride ourselves on excellent customer service and the highest levels of hairdressing and beauty expertise.

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Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.92
966 verified reviews
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Value
Result
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Fabulous Hair

Ann Goodall
14th Aug 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Great colour by Cella and love the new cut, well worth the lock down wait. ???

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Great salon experience and great haircut as always

Catherine Bessieres-Craddock
14th Aug 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Very pleased with my colour and cut.

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Fabulous service as usual

Gwen
14th Aug 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Friendly, professional and safe salon!
Fabulous haircut as usual, lovely chat and would not consider going anywhere else!!

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1st visit

Anne Ocarroll
3rd Aug 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

I was really pleased with my colour, no more grey! It was a lovely relaxing visit, thank you

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Thank you!

Helen Gambrill
3rd Aug 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

I could not be happier with my daughters hair cut. She has very curly hair that we have found difficult to manage and control. She felt embarrassed by how frizzy and crazy it was. Cella was so knowledgable about curly hair, how to tame it and make it look strong and healthy. My daughter left the salon feeling happy, confident and empowered by her big curls. Thank you...she loves her ‘pretty hair’.

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So happy with my hair!

Dorris Robertshaw
3rd Aug 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

I had the most wonderful salon experience at the Lounge! I requested an ashy balayage with olaplex treatment and a bouncy blow dry. Sarah styled my hair and I was extremely happy with the end result. I felt like I was at a spa. Sarah was lovely to chat to, the massage chairs were so comfortable and it was a very enjoyable experience!!

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Brilliant and thoughtful

Sarah Gordon
1st Aug 2020
Team Member: Sarah
5.0

I had been apprehensive about getting my hair cut and been putting it off, there was no need. The Lounge and Sarah made everything seem extremely safe and normal. You’re greeted at the door with sanitiser and a personally packed mask. One time use gowns are used. The salon wasn’t busy and everyone spaced well apart. Sarah was her usually bubbly self and i forgot I was wearing a mask and enjoyed being back at the salon as usual.

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Haircut

Claire Bourne
31st Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Amazing haircut, transformed from frump to fabulous!

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Excellent

Holly Garratt
29th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

So nice to see Sarah and her team after all this time. At the Lounge have managed to maintain the friendly relaxed atmosphere despite the new restrictions.

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Balayage

Jasmine Carter
29th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

I thought the whole thing was great. My hair looks beautiful and I had enough time to sit and do some work I needed to. I was impressed by the cleanliness and COVID safety in the salon.

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Clean, safe, relaxed all round perfect

Geraldine Pavey
28th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

I was so anxious about going into a salon since they re opened but the only way to get over a fear is by facing it so I booked my appointment! When I arrived I was greeted with the staff wearing all the PPE they could and even under the face masks you could tell they were still greeting you with a smile as well as supplying hand sanitiser and a face mask so you don’t ruin your own ones. Throughout the duration of my visit I regularly watched every surface be cleaned numerous times which put my mind at ease! Sarah made me feel so comfortable and at ease and she was ready to be my hairdresser therapist and listen to me chat about rubbish! By the end of it I walked out of the salon feeling confident, relaxed and feeling that sense of normality that I’ve craved for the last 4 months! Thank you for not just fixing my greys and making my hair look AMAZING but allowing me to escape.

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Cut

Kerry Smith
28th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Fabulous cut and style

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Colour and Cut

Patty Green
28th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Perfect colour highlights, cut and blow dry, also the wash and head massage are excellent! Felt very safe. So good to be back!

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Therapeutic

Glad Harris
27th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

I was very impressed with my experience today I was made to feel very. welcome by Cella who was very professional and friendly I feel 20yrs younger I was also taken back by the cleanliness and hygiene procedures that had been taken today

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The Lounge Experience

Kate Greg
27th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

It was amazing, as ever, but an extra delight as this is the first haircut since lockdown so I was unsure what to expect. It was very well organised, I felt completely safe and Sarah is the best stylist I have ever had. I came out feeling fantastic and on my way home I had two compliments about my hair! It cannot get better than that. The Lounge is one of the gems of Faversham! Thank you

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Great salon

Anne Lewis
25th Jul 2020
Team Member: Frankie
5.0
Appointment verified by Salon Iris Software

Very happy with my cut and colour. Thank you Frankie
Very friendly atmosphere. Highly recommend this salon

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Superb

Nicola Kadwill
24th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Love this salon, so professional, calm and friendly. Extremely well prepared since opening under new coronavirus rules. Had a full head of foils and a reshape. I know I’m in good hands with Sarah and I couldn’t be more happy with the result.

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Fab cut!

Helen Lauer
23rd Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

So lovely and relaxing to get my first post-lockdown cut!! The salon was relaxed and welcoming with excellent precautions in place.
Sarah as always does such a professional and talented cut.

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Lovely Haircut

Carol Morton
23rd Jul 2020
Team Member: Sarah
5.0

Thank you so much Sarah for a lovely haircut. So long after lockdown.
Felt very safe in the saloon. See you again soon

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Betsy to the Rescue!!

Lydia Mccorriston
22nd Jul 2020
Team Member: Betsy
5.0
Appointment verified by Salon Iris Software

Betsy did a fantastic job of trying to rectify my lockdown hair disaster. Having let my children do their worst (quite literally) I came out after Betsy worked her magic looking human again! Can’t thank her enough, fantastic job!

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Thank you Sarah :)

Alex C
22nd Jul 2020
Team Member: Sarah
5.0

Lovely staff, stylish salon space and I am very happy with my new hair! 100% recommend The Lounge.

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Lovely salon in heart of Faversham

Hannah Douglas
22nd Jul 2020
Team Member: Frankie
5.0
Appointment verified by Salon Iris Software

Professional cut and colour

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Great hairdressers and always leave with a wonderful cut

Jan Hennessy
22nd Jul 2020
Team Member: Sarah
5.0

Visited on Friday so first haircut after lockdown. All felt very safe and clean and staff welcoming as always. Thank you Sarah for another wonderful cut and blow dry and for coping with my very thick hair. I love the new basin chairs- really relaxing !

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First appt since lockdown

Anonymous
21st Jul 2020
5.0

Feeling human again after seeing Betsy today! Roots, cut and blowdry all amazing thank you.. and all covid procedures in place

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Worth the wait

Debbie Coe
21st Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Great cut and colour in a relaxed atmosphere, always happy with the end result from Sarah

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The long awaited hair appointment!

Sam Austin
18th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Sarah gave me a lovely cut, as always. Lovely too to get rid of those grey roots! And my visit @thelounge was as relaxing as ever, despite the mask. Wonderful. Thank you

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Thanks

Liz Bisbrown
18th Jul 2020
Team Member: Frankie
4.5
Appointment verified by Salon Iris Software

Great service, lovely cut, thanks.

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Visit to The Lounge today

Jill Faulds
17th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Perfect therapy

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Excellent experience

Hannah Ladd
17th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Thank you Sarah for my excellent colour and cut. I felt safe and well looked after throughout the whole experience. It was great to do something ‘normal’ again. I love my hair - you definitely know how to handle with my curls with care x x

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Bob

Sue Farrer
17th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

I am thrilled with colour and cut and the atmosphere in the salon is always relaxed and happy

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First hair cut in 6months

Annalise Hadley
17th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Absolutely professional felt safe and still had that salon experience of feeling pampered ,thank you I feel human again x

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Hairlights and cut

Anuschka Natley
16th Jul 2020
Team Member: Frankie
5.0
Appointment verified by Salon Iris Software

I had my highlights done by Frankie and cut and blow dry by Cella. It was great to be back in the salon, and I felt very safe and looked after - every detail has been thought through from a safety perspective and the whole team have gone above the basic COVID-19 requirements. Credit to everyone for making it work! The atmosphere was really energetic, everyone was clearly pleased to be back and catching up with clients again.

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@the lounge

Catherine Barber
16th Jul 2020
5.0
Appointment verified by Salon Iris Software

Sarah was excellent stylist and the salon had gone to a lot of trouble to keep us all safe. Courteous service, every one was greeted immediately at the door.

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Happy customer!

Ken Milligan
15th Jul 2020
Team Member: Frankie
4.5
Appointment verified by Salon Iris Software

First time Frankie has cut my hair (Karen used to). I do have a fairly straightforward cut as I’m a bloke, but I was told it’s actually harder to cut a man’s hair as it needs to be precise. Whatever the case I’m very pleased with my haircut today.

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Great service

Merryl Lawrenson
15th Jul 2020
5.0
Appointment verified by Salon Iris Software

I was so pleased to be back at @thelounge. Usual high standards and levels of cleanliness. Highly recommend the team.

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Mrs

Jean Marshall
15th Jul 2020
Team Member: Frankie
5.0
Appointment verified by Salon Iris Software

The salon are always very kind and patient with my elderly mother. Mum is pleased with her cut and style

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Revamp

Janice Wilson
14th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Excellent service today really pleased with the results no more grey hooray
Salon very clean and felt very safe

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Hair cut

Mary-Clair Farrelly
14th Jul 2020
Team Member: Sarah
5.0

Excellent cut and finish. Delighted with the results and glad your back. Thank you.

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Fabulous cut & colour in a super safe environment

Erica
14th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

It was great to get back into the salon and enjoy an amazing cut and colour by the lovely Cella. The salon is super safe and clean and the additional safety measures implemented left me completely confident to come back and relax in my favourite salon!

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Mrs

Catherine Bessieres-Craddock
13th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Great haircut. Very rigorous safety measures are applied but you are still made to feel welcome and looked after.

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All the excellent standards you’d expect

Liz E
13th Jul 2020
Team Member: Cella
5.0

All the excellent standards you’d expect from Cella & team - if you are nervous about returning to the salon - don’t be - this team have all the H&S sewn up & are back delivering all their great cuts & colours.

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Brilliant salon

Anonymous
13th Jul 2020
5.0

Excellent service lovely people very friendly

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Lovely to be back

Natalie Franklin
13th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Lovely to be back - felt very comfortable that we were all keeping safe but still enjoyable and great service . Much needed! Thank you

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Brilliant service today

Vanessa Wicks
11th Jul 2020
Team Member: Sarah
5.0

Had a lovely and well needed cut today. Brilliant service throughout.

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1st post pandemic haircut

Diane Dunn
11th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

I cried with happiness when I walked into the salon! & cried again when Sarah finished my amazing haircut. It was so wonderful to get a little bit of normal back again. Thanks so much ?

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Appointment after lockdown

Michelle Cripps
11th Jul 2020
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Thank you so much Sarah for doing a fabulous job on my horrible unruly hair after lockdown. I love this salon, it's super friendly, has great staff, was spotless and every precaution has been taken to make us all safe during these unprecedented times, I wouldn't go anywhere else.

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First haircut since Lockdown

Denise Aron
11th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Excellent haircut. Cella knows exactly how I like it. I feel ten years younger!

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Cella the wonder woman

Lorraine Miller
10th Jul 2020
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

I found cells again after a 10/15 year gap.
My hair is so very happy I did.

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Excellent

Eileen Toby
10th Jul 2020
Team Member: Sarah
5.0

Fabulous hair cut and colour with Sarah.

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Attention to detail

Helen Neaves
9th Jul 2020
Team Member: Frankie
5.0
Appointment verified by Salon Iris Software

Frankie was so careful with both the colouring and cut of my hair. I went into the salon a frizzy haystack and came out feeling like a new woman. Fabulous !

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