At The Lounge

16 Market Place, Faversham, Kent, ME13 7AE

About us

@TheLounge is a boutique hair salon with a beauty room, situated in the market town of Faversham. Our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services. We pride ourselves on excellent customer service and the highest levels of hairdressing and beauty expertise.

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Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.92
943 verified reviews
Service
Value
Result
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Atmosphere
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Haircut

Carol Bromiley
22nd Aug 2024
Team Member: Cella
4.5
Appointment verified by Salon Iris Software

Super as always

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Brilliant

Vickie White
22nd Aug 2024
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Cella is simply the best hairdresser I've ever had and I've lived in Hollywood and traveled the world. She intrinsically understands hair and has made mine look better than ever.

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The Lounge Review

Jess Owen
22nd Aug 2024
Team Member: Betsy
5.0

I love my appointments with Betsy and look forward to them every time! Not only is she an incredible Hairdresser but she’s also a lovely person to be around & talk to! I always feel so at home at The Lounge with everyone there making you feel so welcome!

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Fantastic

Jane Pepper
21st Aug 2024
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Even better than last time. Hair now thicker and appears to have grown out equally after having one side cut during operation. Really pleased and happy. *****

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Hair

Maxine Crawford
21st Aug 2024
Team Member: leigh
5.0
Appointment verified by Salon Iris Software

Lovely Leigh brilliant stylist always a great regrowth and blow-dry appointment. Thankyou!

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Fabulous restyle

Jane Potter
21st Aug 2024
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Thank you for my restyled hair and the advice on how to look after it.

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Excellent service

Denise Aron
16th Aug 2024
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Lovely haircut. Caring staff

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Perfection

Bethany Munn
16th Aug 2024
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

I’ve struggled finding a hair salon for three years. And after a recommendation and look up on social media I booked at the lounge. I had a lovely experience. I had a restyle and treatment but hair looks so healthy, shiny and bright. It was lifeless and dull and Cell knew exactly what to do. The service was excellent and I have definitely found where I’ll be going in the future.

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Perfection

Bethany Munn
16th Aug 2024
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

I’ve struggled finding a hair salon for three years. And after a recommendation and look up on social media I booked at the lounge. I had a lovely experience. I had a restyle and treatment but hair looks so healthy, shiny and bright. It was lifeless and dull and Cell knew exactly what to do. The service was excellent and I have definitely found where I’ll be going in the future.

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Unhappy

Masie Bush
15th Aug 2024
2.0
Appointment verified by Salon Iris Software

Really sad that we’ve been customers for a while. Our daughter was home from Australia and we thought our appointment was at 10.30 but was at 10.00. We got there for 10.15 but saddened at the call we got and the reception we had when we arrived. Accepted there was a difference in the time and that was our fault.
Agreed that a blow dry wasn’t possible and was grateful we were able to be seen.
Sadly the haircut wasn’t great and we had to go to another salon the same day to get it done again. Appreciate if customers are late there’s some pressure but we did say not to worry about drying/straightening - however would expect a good cut. There was no conversation during the cut as clearly the salon were cross about the late arrival. We’ll miss The Lounge and Sarah who usually does our hair. A real shame.

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AWAPUHI Blow out spray

Frances Beaumont
14th Aug 2024
Team Member: Amy
4.0
Appointment verified by Salon Iris Software

Excellent product for blow drying ana holding a loose hair style

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Value
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Excellent

Amelia O'Shea
14th Aug 2024
Team Member: Betsy
5.0
Appointment verified by Salon Iris Software

Excellent experience , listened and explained well and showed me what to do to restyle myself.

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Hair cut

Sharon Wingate
13th Aug 2024
Team Member: Betsy
5.0
Appointment verified by Salon Iris Software

A great hair cut as always. Betsy listens carefully to what you want then does it very well...and in a very friendly manner.

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Cut & finish

Sue Taylor
8th Aug 2024
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

A very comfortable visit as always…you are made to feel very welcome & valued.

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Testyle

Jennifer Holden
7th Aug 2024
Team Member: Betsy
5.0
Appointment verified by Salon Iris Software

Betsy was lovely and I’m so pleased with the cut and restyle.

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Lovely experience

Lilly Wren
2nd Aug 2024
5.0
Appointment verified by Salon Iris Software

Really lovely hair cut, such a nice environment and great service all round!

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Thank you

Jackie Southon
27th Jul 2024
Team Member: Betsy
5.0
Appointment verified by Salon Iris Software

My first visit very pleased with my haircut . Thank you

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Thank you Betsy

Grisel
25th Jul 2024
5.0

Betsy was great and patient. She knows how to cut hair in layers which was a plus. I’ll be returning for stylised haircuts!

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Great haircut

Beverly
25th Jul 2024
5.0

Very happy with my haircut. Thank you, Sarah

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Repeat visit

Katerina Potter
12th Jul 2024
Team Member: Amy
5.0
Appointment verified by Salon Iris Software

Was considerate and thorough. Did a great job

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Excellent Cut

Merryl Lawrenson
4th Jul 2024
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

As always a relaxing experience. An excellent cut from Sarah. Pleasant staff as always an excellent experience

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V Good

Maeve Martin
29th Jun 2024
Team Member: Betsy
5.0
Appointment verified by Salon Iris Software

Wonderful experience, staff and treatment was great. I would 100% recommend and come back.

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Putting the bounce back

Teresa Metcalf
28th Jun 2024
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

I had a long flat shapeless hairstyle. After showing a couple pics, Sarah worked her magic with a style that framed my face, with body and bounce. Thank you

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Fabulous

Jan Hall
26th Jun 2024
Team Member: Betsy
5.0

I am new to this Salon and booked in for a root colour and cut and style. Betsy was brilliant, she talked me through everything she was going to do and I now have a beautiful bob, thank you all.

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Fitted in last minute before going on holiday. 😀

Anonymous
25th Jun 2024
5.0

Betsy fitted me in on a busy afternoon which was really good of her. Very happy with my bob cut.

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The best in Faversham!

Sheena Roberts
23rd Jun 2024
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Cella retouched my roots and gave me a glorious cut, full of movement and volume. Leigh finished the job with straighteners giving me beautiful, natural looking waves.

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Haircut

Joelle Cowley
20th Jun 2024
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Fabulous cut. Sarah so reassuring and kind and knew exactly what I wanted. I feel great. Thank you Sarah. Also loved the hair wash and massage chair and head massage

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Wonderful

Arabella Duffill
20th Jun 2024
Team Member: Betsy
5.0
Appointment verified by Salon Iris Software

I always go to Betsy at the lounge, she is fab. She really listens and gives good advice, does amazing amazing colour and great cuts. She’s brill!

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Feel transformed and so happy! ✨

Doris Robertshaw
13th Jun 2024
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Such a lovely luxurious experience as always. I had a creamy blonde balayage done with root tap and cut and finish by Sarah and Leigh. The end result was so beautiful and exactly what I wanted! Was looked after with such care in this gorgeous, friendly salon.

Thank you so so much! Feel like a new woman after not having had hair done for months. Have been coming here for years and can’t recommend enough! Thank you Sarah!

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Perfect

Liz
13th Jun 2024
Team Member: Cella
5.0

Brilliant cut and finish as always.

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Perfect As Usual!

Virginia Gruitt
12th Jun 2024
Team Member: Cella
5.0

I’m never disappointed, joked with Cella that I wanted a miracle, and lo and behold, she provided one!
Came out felling 100% better than when I arrived!
Thanks Cella! x x x

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Michaela haircut

Michela Barnwell
12th Jun 2024
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Absolutely excellent. Beautiful relaxing salon. Sarah is so lovely. Haircut is stunning. Just love the cut and colour. Thank you

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Love this salon

Sandy Thompson
6th Jun 2024
Team Member: Betsy
5.0
Appointment verified by Salon Iris Software

Always a lovely result and very relaxing experience. Highly recommend

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Amazing

Stuart bush
1st Jun 2024
Team Member: Sarah
5.0

Amazing - thank you so much!

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Fantastic!

Beth R
27th May 2024
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

From the initial consultation with Cella to talk through what I wanted as in colour and cut she was completely interested, involved and offered her advice as I had such a bad experience previously at another hairdressers. She took great care and concern when colouring, was involved every step of the way. I came away feeling delighted that she had coloured my hair perfectly and the cut was spot on considering I have fine, straight hair and it was the first time she had done it. The next day it still looked fab even after sleeping on it which has never happened! Thank you Cella for doing such a fantastic job and I cannot recommend her enough, the best hairdresser I’ve ever been to and I’m getting on a bit now so that says a lot!
All the staff and the salon were just perfect.

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Relaxed and happy

Janet Foy
26th May 2024
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Delighted again with cut

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Hair cut and styled

Olwen Shaw
23rd May 2024
Team Member: Betsy
5.0
Appointment verified by Salon Iris Software

Lovely stylist. Professional, friendly and accomplished. And taught me how to style my hair better.
Would happily recommend

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Amazing service and result!

Rachel Marchant
21st May 2024
Team Member: Betsy
5.0
Appointment verified by Salon Iris Software

I had an amazing appointment with Betsy today, who really took the time to understand what I wanted and also helped advise me on colour and cut. She did an amazing job colouring my hair, was so thorough and took a lot of care to get it right. My hair came out perfectly and I’m super happy with it! I had a fantastic service today and will definitely be back! Thank you :)

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Fabulous

Julia Benson
11th May 2024
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Amazing hair cut and finish
Thrilled with how my hair looks

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The best colour I have ever had

Vanessa Bryson
9th May 2024
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Cella listened to what I wanted and did it to perfection. I’m absolutely thrilled.

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Fabulous hair cut

Margaret Abram
8th May 2024
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Cella really understood what my hair needed to look great. It’s curly and she has a great understanding of my hair type. It looks amazing.

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The Lounge

Beth Scott
1st May 2024
Team Member: Sarah
4.5

Lovely, warm, friendly, professional stylist in comfortable salon. Sarah listens to what I would like done, makes positive suggestions without being pushy.

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Really happy

Anonymous
24th Apr 2024
5.0

Really good experience, I normally hate having my hair done but it felt really comfortable and I'm so happy with the results

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Very happy

Sarah Rees
24th Apr 2024
Team Member: Betsy
5.0
Appointment verified by Salon Iris Software

I am very happy with my half head of highlights. Great colour - just what I wanted.

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Colour, cut and blow dry

Christy-Anne
11th Apr 2024
Team Member: Cella
5.0
Appointment verified by Salon Iris Software

Another amazing pampering session resulting in that just stepped out of a salon look! My hair looks stunning! Thank you Cella! I wouldn't go anywhere else! But you know that!!! ❤️

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Blonde and bouncy

Laura Polden
11th Apr 2024
Team Member: Betsy
5.0
Appointment verified by Salon Iris Software

Thanks so much for my gorgeous blonde at the salon today to get me ready for summer, blow dried with lots of volume to last the weekend. Always enjoy talking to Betsy and following her colour advice, very relaxing and plenty of refreshments. Love it.

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Mrs

Kate Smith
9th Apr 2024
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

I love the salon vibe x always a warm welcome from Sarah who works miracles with my fine hair
She’s a true professional

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Hair Cut

Pat McGill
2nd Apr 2024
5.0

Love going to get my haircut at The Longe very friendly relaxing appointment with a great Stylist always happy with the results !!

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Excellent!

Jennifer Clark
2nd Apr 2024
Team Member: Sarah
5.0
Appointment verified by Salon Iris Software

Excellent service, as usual, from Sarah!

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Very good haircut

Louise Lees
28th Mar 2024
Team Member: BB
4.5
Appointment verified by Salon Iris Software

A very good haircut by BB. Thank you.

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