True Hairdressing

83, High St, Gravesend, Kent, DA11 0BH

About us

True Hairdressing - Warm and friendly hair professionals. Precision cutting, blowdrying, extensions and a Wella Master Colour Salon

In 2001, True Hairdressing was created by the husband and wife team Phil & Jane Hales. Since then, it’s been an outstanding success, growing in size and reputation. With their daughter Jade part of the team, they’ve created a family business that cares for the customer.

The Salon takes every chance it can to learn new techniques with its supplier Wella and utilises every possible opportunity for staff training. Trust in the team at True to transform your look.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 16:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Services

Hair

Reviews

4.96
694 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Amazing as always!

Gillian Pretious
5th May 2021
Team Member: Laura
5.0
Appointment verified by iSalon Software

As usual, after a cut and colour with Laura at True, I feel like a new woman!
I love this salon and the whole experience every time I go.
I wouldn’t go anywhere else, all the staff are amazing as is the experience x

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Response from True Hairdressing

How lovely, thank you so much.

Amazing!

Sonal Bajaria
5th May 2021
Team Member: Laura
5.0
Appointment verified by iSalon Software

Thoroughly enjoyed my appointment from start to finish. Laura understood exactly what I wanted from my haircut, understanding and working with my hair type with ease. I am extremely pleased with the end result, thank you!

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Value
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Response from True Hairdressing

How lovely, thank you so much.

Colour Consultation

Elizabeth Straupmanis
1st May 2021
Team Member: Jade
5.0
Appointment verified by iSalon Software

Usual high standard. Colour consultation detailing options and expectations.

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Response from True Hairdressing

Thank you so much
Jade True Hairdressing Gravesend

First hair cut 3rd lockdown

Christine Mcintyre
1st May 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

GREAT TO SEE YOU all GREAT HAIR CUT VERY PLEASED. THEN GOOD LUNCH in TJ's pub garden. I feel you do more then most to keep everyone safe.

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Response from True Hairdressing

Thank you so much Christine
Phil True Hairdressing Gravesend

First hair cut 3rd lockdown

Christine Mcintyre
1st May 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

GREAT TO SEE YOU all GREAT HAIR CUT VERY PLEASED. THEN GOOD LUNCH in TJ's pub garden. I feel you do more then most to keep everyone safe.

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Perfection!

Jenny Lowe
1st May 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

A relaxing and enjoyable experience. High standards are maintained so that I felt perfectly safe, and more than happy with the result of my visit.

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Response from True Hairdressing

Thank you so much
Phil True Hairdressing Gravesend

Couldn't be happier

Sally Fudge
30th Apr 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

I feel my hair is in very good hands whenever I visit True Hair and Beauty

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Value
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Response from True Hairdressing

Thank you so much Sally
Phil True Hairdressing Gravesend

Lockdown locks hairdo

Julia Russell
30th Apr 2021
Team Member: Katie
5.0
Appointment verified by iSalon Software

Lovely to see Katie again. Sorted out my lockdown hair. Feel sooo much better ?

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Response from True Hairdressing

Lovey, thank you so much
Katie True Hairdressing Gravesend

First hair cut after 6 months

Margaret Keenan
28th Apr 2021
Team Member: Jade
5.0
Appointment verified by iSalon Software

Really enjoyable visit. Great to have Jade back. As usual she did a fantastic cut and style in such a safe setting.

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Response from True Hairdressing

Thank you so much Margaret
Jade True Hairdressing Gravesend

Great to be back

Kay Reynolds
28th Apr 2021
Team Member: Laura
5.0
Appointment verified by iSalon Software

Great to be back in the salon, Laura as always did her magic making me feel special and back to me again. Thankyou

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Response from True Hairdressing

Thank you so much Kay
Laura True Hairdressing Gravesend

Friendly family atmosphere

Jane Hudston
27th Apr 2021
Team Member: Helen
5.0
Appointment verified by iSalon Software

Great, cheerful, friendly stylist.

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Response from True Hairdressing

Thanks Jane
Helen True Hairdressing Gravesend

One of the best salon I have come across

Ash Rahman
27th Apr 2021
Team Member: Niamh
5.0
Appointment verified by iSalon Software

Me & my family members using True Hairdressing & Beauty Salon for more than 4 years. Great place, lively atmosphere and very good professional hairstylists.
It's a family-run business and this is where you want to be. Phil (the owner) is a very polite & professional hairdresser who always welcome us with a great smile.
Niamh is my hairstylist and she is very good at it.
Cannot say more unless you use their services and feel good about it.
I would recommend anyone who wants to have a decent haircut.
Thank you.

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Response from True Hairdressing

Thank you so much
Phil True Hairdressing Gravesend

My visit to the Sakon

Anonymous
27th Apr 2021
Team Member: Philip
5.0

I can highly recommend True Hair & Beauty. The staff always greet you with a warm welcome, they are professional and ready to
listen and advise on any concerns l may with my hair
I have on occasion received compliments on the style, cut and colour of my hair and asked which salon l go to.

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Excellent as ever

Nigel Smith
25th Apr 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

Absolute top quality

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Response from True Hairdressing

Thank you

Simply the Best

Lesley Cook
25th Apr 2021
Team Member: Jade
5.0
Appointment verified by iSalon Software

Colour absolutely beautiful, so pleased. And a perfect haircut from Phil. Would never go anywhere else.

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Response from True Hairdressing

How lovely, thank you so much.

A new style

Val Miller
24th Apr 2021
Team Member: Katie
5.0
Appointment verified by iSalon Software

I asked Katie for a new look and she styled my hair exactly how I wanted it with her usual care.

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Response from True Hairdressing

How lovely, thank you so much.

GOOD HAIR DAY

Sylvia Howe
24th Apr 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

Phil worked his magic again. Very well done.

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Response from True Hairdressing

Thank you so much.

Amazing!!

Laura Tidman
23rd Apr 2021
Team Member: Jade
5.0
Appointment verified by iSalon Software

Jade was so lovely as usual. My hair looks incredible, and the whole experience was just wonderful. Was so great to be back in the salon.

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Response from True Hairdressing

Thank you so much
Jade True Hairdressing Gravesend

Great service, safe environment

Anonymous
23rd Apr 2021
5.0

The same great service that I’ve come to expect. Fantastic haircut, Jade, and colour by Niamh.

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Response from True Hairdressing

Thank you so much
Phil True Hairdressing Gravesend

Hair

Anonymous
23rd Apr 2021
4.5

Beautiful haircut by Laura thank you.

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Response from True Hairdressing

How lovely, thank you so much.

Post haircut review

Kam biring
23rd Apr 2021
Team Member: Helen
5.0

Excellent service as always by Helen always a treat to come and have my hair done especially after lockdown. Would recommend to anyone whose looking for a good trustworthy and lovely hairdresser!

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Response from True Hairdressing

How lovely, thank you so much.

Perfect as always

Maria groves
23rd Apr 2021
Team Member: Niamh
5.0

Happy with my cut as always . Lovely
atmosphere .
Girls very friendly

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Response from True Hairdressing

How lovely, thank you so much.

Brilliant

Christine West
23rd Apr 2021
Team Member: Katie
5.0
Appointment verified by iSalon Software

Katie did a superb job on my hair and was very pleasant as always.

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Value
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Response from True Hairdressing

How lovely, thank you so much.

So glad to be back

Ann Wallace
23rd Apr 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

So lovely to be back and able to have my hair coloured by Jade and cut by Phil. As always a great experience.

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Response from True Hairdressing

Thank you so much Anne
Phil True Hairdressing Gravesend

Wonderful

Gill Vaughan
22nd Apr 2021
Team Member: Jade
5.0
Appointment verified by iSalon Software

It was lovely to have my hair done again after lockdown. Jade always does an excellent colour and cut.

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Value
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Response from True Hairdressing

Thank you so much
Jade True Hairdressing Gravesend

Miss

Lucy Beales
21st Apr 2021
Team Member: Shayla
5.0
Appointment verified by iSalon Software

I was only in for a quick treatment but Shayla was lovely and I enjoyed my treatment.

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Response from True Hairdressing

Thank you so much
Jane True Hairdressing Gravesend

Great Hair Day

Kerry Smith
21st Apr 2021
Team Member: Niamh
5.0
Appointment verified by iSalon Software

Great to be back in the salon for lovely cut and colour. Niamh and Charlotte really looked after me today. Jade checked that the colour was good and ‘it turned out a treat’. I almost nodded off it was so relaxing.

I felt very welcome even though I was a couple of minutes late ... note to self, leave home earlier as the roads are busier now.

Rebooked for June thank you ?

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Response from True Hairdressing

Thank you so much Kerry
Niamh True Hairdressing Gravesend

First visit

Marie Humphreys
21st Apr 2021
Team Member: Helen
5.0
Appointment verified by iSalon Software

This was the first time I have visited TRUE, how great it was. Very friendly and put you at ease. I would recommend them to anyone

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Hair style

Val Wallis
20th Apr 2021
5.0

Very friendly, competent and professional stylist.
Salon very clean, felt safe with COVID precautions, screens, hand sanitizer and masks.

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The Best...

Barbara Barnett
19th Apr 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

A "consistently" excellent hair cut!
Have been coming to True for several years now and have never been disappointed.
Lovely Salon, lovely people and first class haircut!!
Believe me, I'm fussy!!!

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The best hair salon in Gravesend.

Anonymous
19th Apr 2021
Team Member: Niamh
5.0

As with all my visits all the staff are very friendly. Niamh was as usual very accommodating with what hair style And colour I wanted.

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The best hairdresser in Gravesend!

Isabel Talens
19th Apr 2021
Team Member: Helen
5.0
Appointment verified by iSalon Software

It is an absolute delight to get my hair done at True Hairdressing and Beauty. I’ve been a customer for years. It is a fantastic local, family run business, that makes you feel at home. They have stunning products. Helen’s proficiency is fabulous and the results are fantastic! Highly recommended!

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Good Things!

Anonymous
19th Apr 2021
Team Member: Philip
5.0

True Hair is aptly situated in the ‘Heritage Quarter’ of Gravesend. Book an appointment for an unhurried, value -for-money treatment from a friendly and skilled team, ably led by Phil and Jane. True Hair is a treasure. Thank you.

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End of lock down mullet

Brian Hughes
18th Apr 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

Phil done his usual brilliant cut working through the badly chopped covid mullet

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End of lock down mullet

Brian Hughes
18th Apr 2021
Team Member: Philip
5.0
Appointment verified by iSalon Software

Phil done his usual brilliant cut working through the badly chopped covid mullet

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Response from True Hairdressing

Thank you Brian, welcome back to 2021 ?

Hair ✔️

Lisa Hodges
17th Apr 2021
Team Member: Jade
5.0

So lovely to be back, hair looks amazing, a nicer experience looking in the mirror now! Super clean and safe environment- thank you

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Response from True Hairdressing

How lovely, thank you so much.

A mini holiday

Ana H
16th Apr 2021
Team Member: Jade
5.0
Appointment verified by iSalon Software

Walking out of the salon yesterday I felt like I had taken a mini holiday. Jade is absolutely amazing. All the staff are curteous and professional. Thank you!

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Response from True Hairdressing

How lovely, thank you so much.

So nice to be back

Linda Strong
15th Apr 2021
Team Member: Shayla
5.0
Appointment verified by iSalon Software

It was so good to be back at True today. Thank you Shayla for sorting out my colour and Niamh for fab cut & blow dry. So good to see everyone, You always make me feel so welcome. See you again soon xx

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Response from True Hairdressing

How lovely, thank you so much.

Jade and Laura

Neetu Dhaliwal
14th Apr 2021
Team Member: Laura
5.0
Appointment verified by iSalon Software

My hair looks gorgeous thanks to Laura and Jade.They took time to listen to what I want and made sure to give me an fantastic service.
Both very friendly and are amazing stylists! You get a real family feel soon as you enter the salon.I’ve been coming here for about 8 years because they are so professional and do my hair beautifully!
So glad my friend recommended them!

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Response from True Hairdressing

How lovely, thank you so much.

Outstanding service

Amanda Watts
13th Apr 2021
Team Member: Niamh
5.0
Appointment verified by iSalon Software

Such a relaxed experience. Kind And friendly staff all round. An impeccable experience. The results of my visits are always perfect for me.

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Response from True Hairdressing

How lovely, thank you so much.

Post Lockdown

Hannah Loughlin
13th Apr 2021
Team Member: Niamh
5.0
Appointment verified by iSalon Software

Amazing service! after 9 months of no hair appointments I left feeling like my old self again! Thank you to you all and in particular to Niamh!

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Response from True Hairdressing

How lovely, thank you so much.

Great to be back

Sheila Gardiner
13th Apr 2021
Team Member: Helen
5.0
Appointment verified by iSalon Software

Excellent and friendly service as normal
Thank you

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Response from True Hairdressing

How lovely, thank you so much.

Why? That’s in response to this field cannot be left empty

Anonymous
12th Apr 2021
5.0

So you’ve got it working then?!

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Simply the best

Helen Gay
12th Apr 2021
Team Member: Helen
5.0
Appointment verified by iSalon Software

Absolutely the best hair salon around .. all the staff are so friendly so accommodating... the salon is always spotlessly clean .. fantastic results every time.. thank you True hairdressing

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Response from True Hairdressing

How lovely, thank you so much.