True Hairdressing

83, High St, Gravesend, Kent, DA11 0BH

About us

True Hairdressing - Warm and friendly hair professionals. Precision cutting, blowdrying, extensions and a Wella Master Colour Salon

In 2001, True Hairdressing was created by the husband and wife team Phil & Jane Hales. Since then, it’s been an outstanding success, growing in size and reputation. With their daughter Jade part of the team, they’ve created a family business that cares for the customer.

The Salon takes every chance it can to learn new techniques with its supplier Wella and utilises every possible opportunity for staff training. Trust in the team at True to transform your look.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 16:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Services

Hair

Reviews

4.96
696 verified reviews
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Value
Result
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Atmosphere
Filter by rating

My treat to myself

Louisa Tandy
18th Jan 2023
5.0
Appointment verified by iSalon Software

Always an excellent service. My visits to True are one of my favourite treats to myself. So much more that just a haircut

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Response from True Hairdressing

So sorry for this late reply Thank you so much for your lovely review Louisa, it is most appreciated.
Phil True Hairdressing Gravesend

5 star treatment

Una Smith
17th Jan 2023
Team Member: Katie
5.0
Appointment verified by iSalon Software

As ever Kate was professional and gave me the 5 star treatment I have come to expect at True. Even though I have been going to this salon for 10+ years now, Kate treats every hair cut like it’s a new style and makes sure I leave feeling like a million dollars. I wouldn’t go anywhere else!

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Response from True Hairdressing

So sorry for this late reply Thank you so much for your lovely review Una, it is most appreciated.
Phil True Hairdressing Gravesend

Excellent service

Karli Montague-Cardoso
14th Jan 2023
Team Member: Philip
5.0
Appointment verified by iSalon Software

Phil was great with our 4 year old. He did a lovely job with her hair and overall it was a great, relaxed experience. My daughter keeps asking for Phil to cut her hair again!

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Response from True Hairdressing

So sorry for this late reply Thank you so much for your lovely review Karli, it is most appreciated.
Phil True Hairdressing Gravesend

First visit

Jayne
14th Jan 2023
Team Member: Jade
5.0
Appointment verified by iSalon Software

First visit to True and I was impressed by the friendly ,professional atmosphere in the salon.
Jade spent a considerable amount of time discussing style options before cutting which meant that I was very pleased with the end result.

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Response from True Hairdressing

So sorry for this late reply Thank you so much for your lovely review Jayne, it is most appreciated.
Phil True Hairdressing Gravesend

Consistent results

Caroline
13th Jan 2023
Team Member: Laura
5.0
Appointment verified by iSalon Software

All staff pleasant and professional. Offer good ideas and solutions to concerns. Excellent pamper hair washes.

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Caroline, it is most appreciated.
Phil True Hairdressing Gravesend

Haircut

Colleen Blades
12th Jan 2023
Team Member: Philip
5.0
Appointment verified by iSalon Software

Had a lovely visit today. My favourite part is the hair wash, and Holly did a great job . As usual Phil has given me a fabulous haircut.
The service is always good. Helpful, friendly and polite .

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Colleen, it is most appreciated.
Phil True Hairdressing Gravesend

Excellent

Christine West
7th Jan 2023
Team Member: Katie
5.0
Appointment verified by iSalon Software

Katie always does a wonderful cut and colour. Very happy with my hair every time.

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Christine, it is most appreciated.
Phil True Hairdressing Gravesend

True Quality

Anonymous
30th Dec 2022
5.0

First visit to this lovely salon. Good atmosphere, friendly staff and just the salon I’ve been looking for. Phil interpreted the style I was after perfectly. Would recommend True Hair without hesitation!

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Response from True Hairdressing

Thank you so much for your lovely review, it is much appreciated
Phil True Hairdressing Gravesend

Blowdry

Deb Dillon
30th Dec 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Phil does my hair beautifuly....fantastic ..I always look Rachel Welsh!!!!!!

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Super haircut

Sheila Gardiner
29th Dec 2022
Team Member: Laura
5.0
Appointment verified by iSalon Software

Really pleased with my haircut today by Laura, excellent service and always friendly. Been going to True Hairdressing for years and always pleased with the result

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review, Sheila it is most appreciated.
Phil True Hairdressing Gravesend

Hair appointment

Carmen Gibson
25th Dec 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

A wonderful experience as always

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Carmen, it is most appreciated.
Phil True Hairdressing Gravesend

Incredible

Emma Bird
23rd Dec 2022
Team Member: Jay
5.0
Appointment verified by iSalon Software

My stylist was very intuitive, and focused. An amazingly relaxed setting, and great result, thank you

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Emma, it is most appreciated.
Phil True Hairdressing Gravesend

Just lovely

Samantha Jones
21st Dec 2022
Team Member: Helen
5.0
Appointment verified by iSalon Software

Just such a nice way to relax and treat yourself.

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Samantha, it is most appreciated.
Phil True Hairdressing Gravesend

Shampoo cut and blowdry

Maureen Joannou
16th Dec 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Had a lovely chat with Phil as usual putting the world to rights and ended up with a nice hairstyle as usual

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Maureen, it is most appreciated.
Phil True Hairdressing Gravesend

Amazing service

CHARLEY KEEBLE
16th Dec 2022
5.0
Appointment verified by iSalon Software

Amazing and quick service also very helpful ladies and very welcoming

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Charlie, it is most appreciated.
Phil True Hairdressing Gravesend

Christmas hair

Valerie Miller
16th Dec 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

I was very happy with the whole experience as usual. I love my Christmas colour. Thanks also to Jay
who applied the colour and to Keren for a lovely considerate hair wash.

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Beauty treatment

Tania
16th Dec 2022
5.0

My first time at the salon and I was very impressed. Harriet was very friendly and made me feel comfortable. I will definitely be returning. The young trainee was very welcoming when I first came into the salon and got someone to attend to me immediately.

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Tania, it is most appreciated. So sorry that we cannot offer beauty treatments.
Phil True Hairdressing Gravesend

Mrs

Samantha Medall
16th Dec 2022
Team Member: Jay
5.0

Me very happy with my hair and feel great light hair and I look forward come again in February 2023 with her

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Samantha, it is most appreciated.
Phil True Hairdressing Gravesend

Christmas hairdo

Denise Stone
15th Dec 2022
Team Member: Jade
5.0
Appointment verified by iSalon Software

Colour, cut and blow dry absolutely first class, as usual!

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Denise, it is most appreciated.
Phil True Hairdressing Gravesend

Relaxing and professional

Amanda Watts
14th Dec 2022
Team Member: Jade
5.0
Appointment verified by iSalon Software

Best salon I have ever been to.
I have been a customer for over 15 years.

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Hair extensions

Alexandra Mako
13th Dec 2022
Team Member: Helen
5.0
Appointment verified by iSalon Software

I am very pleased and happy with my hair
Thank you so much. Very friendly environment
Very helpful and they always answer all your questions.
Helen and Katie did a amazing job
Also your coffee was amazing :-)
Thanks xxx

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Response from True Hairdressing

Thank you so much for your lovely review, it is very much appreciated
Phil True Hair Gravesend

Haircut

Charlotte
10th Dec 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

Katie is so fantastic, she listened to me and chatted through my expectations and advised what would work with my hair in such a kind way. The cut is exactly what I wanted and I’m thrilled with it.

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Charlotte, it is most appreciated.
Phil True Hairdressing Gravesend

Highlights

Helen Gay
7th Dec 2022
Team Member: Helen
5.0
Appointment verified by iSalon Software

Fabulous service as always .. great results as always

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Helen, it is most appreciated.
Phil True Hairdressing Gravesend

As always

Louise Ramsey
2nd Dec 2022
Team Member: Jade
5.0

All the staff are so welcoming and friendly. Lovely relaxed atmosphere and as always jade ….. love the finished result, thank you.

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Louise, it is most appreciated.
Phil True Hairdressing Gravesend

Always excellent

Ella Taylor
1st Dec 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Wouldn’t get my haircut anywhere else!

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Ella, it is most appreciated.
Phil True Hairdressing Gravesend

Pre Christmas overhaul

Sally Young
26th Nov 2022
Team Member: Jade
5.0
Appointment verified by iSalon Software

Jade always knows what I want and I totally trust my head in her experienced hands!

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Sally, it is most appreciated.
Phil True Hairdressing Gravesend

Brilliant Hair salon

Angela Johnson
26th Nov 2022
Team Member: Jade
5.0
Appointment verified by iSalon Software

Fantastic colour and cut as always by Jade T. Would highly recommend this salon. Staff are very attentive and friendly.

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Angela, it is most appreciated.
Phil True Hairdressing Gravesend

Always a happy haircut experience!

Julie Lovesey
24th Nov 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Happy with everything at True.

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Julie, it is most appreciated.
Phil True Hairdressing Gravesend

Beauty’s Queen

Julie Duggan
22nd Nov 2022
Team Member: Harriet
5.0
Appointment verified by iSalon Software

I love the professionalism of true having had my haircut by Phil and colour by Katie for a long while now. I always look forward and enjoy my visits, so with this in mind I booked a Caci course with Harriet.the in house beauty therapist She is a mind of beauty information and goes above and beyond, sharing her wealth of beauty knowledge. Harriet is an asset to the salon.

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Response from True Hairdressing

Thank you for your lovely review, it is much appreciated
Phil True Hairdressing Gravesend

Consultation

Rebecca Manning
20th Nov 2022
Team Member: Helen
5.0
Appointment verified by iSalon Software

Helen was great - really professional and put me at ease straight away..

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Rebecca, it is most appreciated.
Phil True Hairdressing Gravesend

Brilliant service

Gillian Pretious
15th Nov 2022
Team Member: Laura
5.0
Appointment verified by iSalon Software

As always, amazing colour, cut, blow dry by Laura. Always leave feeling amazing. Highly recommend the salon and stylists are all great, would be happy for anyone to do my hair.

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Gillian, it is most appreciated.
Phil True Hairdressing Gravesend

Excellent

Susan Harrod
12th Nov 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Excellent service as always. Professional enjoyable experience.

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Sue, it is most appreciated.
Phil True Hairdressing Gravesend

I got a great feeling when I entered the salon

Pat Gibson
8th Nov 2022
Team Member: Jade
4.5
Appointment verified by iSalon Software

Jade was so meticulous and really took her time to ensure I was happy with my new hair style. The junior who washed my hair also did an excellent job. I will definitely be back and would definitely recommend

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Fantastic beauty services

Louisa Tandy
5th Nov 2022
Team Member: Harriet
5.0
Appointment verified by iSalon Software

I have just had my eyebrows shaped and tinted, Harriet seemed to know what I wanted before I even said anything. She managed to shape my brows in a way that looked like I had had a mini eye lift.
I loved my “mocha” gel nails too. The colour really suits me and I only chose it as part of her recommendation. I definitely want to book in for a CACI facial now!

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Response from True Hairdressing

Thank you so much for your lovely review. It is much appreciated
Phil True Hairdressing Gravesend

Colour and cut

Carmen Gibson
5th Nov 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

Perfect as always

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Blowdry

Deb Dillon
4th Nov 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

My hair looks awesome!! Style and presentation are fantastic.

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Cut and blow dry

Margaret Keenan
3rd Nov 2022
Team Member: Jade
5.0
Appointment verified by iSalon Software

As usual Jade gave me a lovely hair style. Really pleased with it. Jade is also a lovely person and I enjoy chatting with her.

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Short pixi haircut

Barbara Barnett
3rd Nov 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

First class, as always!
Thanks Phil. ?

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Brow alert!

Lisa Hodges
29th Oct 2022
Team Member: Harriet
5.0
Appointment verified by iSalon Software

Harriet is so lovely, she’s a perfectionist, extremely knowledgeable and very good at what she does. She instantly puts you at ease and is such a kind person x

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First haircut at True Hairdressing and Beauty

Lois Grady
28th Oct 2022
Team Member: Katie
5.0

First time at True Hairdressing and Beauty and very impressed from the start very professional and welcoming, Katie was great and asked me how I wanted my hair cut, what kind of style I wanted and how I styled my hair and was consultative with good advice, I am really pleased with the cut and style, it is exactly what I wanted and envisaged! Thank you.

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Response from True Hairdressing

Thank you so much for your lovely review. It is much appreciated
Phil True Hairdressing Gravesend

Best in Gravesend

Sharon Lambert
28th Oct 2022
Team Member: Helen
5.0
Appointment verified by iSalon Software

Usual lovely appointment today with the very profession Helen. Always come out feeling fabulous.

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Fantastic haircut

Jane Gooch
28th Oct 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

Such a great haircut. Had someone in M&S ask me where I got it done !

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New mum pamper

Hannah Wallington
27th Oct 2022
Team Member: Jay
5.0
Appointment verified by iSalon Software

I booked in for a hair cut to freshen up after having my little girl 6 weeks ago. This was the first time I had left her with Dad and the first time visiting the salon. Looking forward to my treatment I was also very anxious being away from home (all new mums will understand). My treatment was booked with Jay and from the moment I sat in the chair and we had the consultation she made me feel so relaxed. I explained about leaving my little girl and she just kept me talking through my service and by the end I felt so at ease it was lovely. She was extremely knowledgeable and cut my hair exactly as I wanted. I have already booked in for a consultation for colour, unfortunately not with Jay because of what I want but I am sure the other team member will be just as nice. Looking forward to going back. Thank you Jay. Huge credit to your team.

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Response from True Hairdressing

Thank you so much for your lovely review. It is very much appreciated
Phil True Hairdressing

Autumn cut

Brian Hughes
27th Oct 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Excellent professional service

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Eyebrows & cut and blue dry

Christine Mcintyre
27th Oct 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Very pleased with Harriet doing my eyebrows and Phil made a very good job of my hair.

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The Very Best

Paddy Gaywood
25th Oct 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

It is always such a pleasure to visit a professional, friendly caring Salon, such as ‘True’.

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Great

Helene B
22nd Oct 2022
Team Member: Helen
5.0
Appointment verified by iSalon Software

As ever, Helen took her time as I changed my mind again! Really pleased with result and plans for next time. Lovely coffee and excellent head massage too.

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Great service

Emma Earley
22nd Oct 2022
Team Member: Laura
5.0
Appointment verified by iSalon Software

Laura went the extra mile and squeezed in a hair cut for me, made my day

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Excellence Personified

Sylvia Howe
14th Oct 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Excellent personal service, great cut with assistance to choose a completely different style. Time and trouble taken to achieve my new look. It’s great. Thank you Phil.

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My salon visit today

Valerie Miller
14th Oct 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

I really enjoy my appointments at True, it's a very friendly and caring place. Katie always cuts my hair well and we have a chat. Today I was also very impressed with apprentice Keren and I bagged a bargain on hair care products. What's not to like.

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