True Hairdressing

83, High St, Gravesend, Kent, DA11 0BH

About us

True Hairdressing - Warm and friendly hair professionals. Precision cutting, blowdrying, extensions and a Wella Master Colour Salon

In 2001, True Hairdressing was created by the husband and wife team Phil & Jane Hales. Since then, it’s been an outstanding success, growing in size and reputation. With their daughter Jade part of the team, they’ve created a family business that cares for the customer.

The Salon takes every chance it can to learn new techniques with its supplier Wella and utilises every possible opportunity for staff training. Trust in the team at True to transform your look.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 16:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Services

Hair

Reviews

4.95
719 verified reviews
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Always a happy haircut experience!

Julie Lovesey
24th Nov 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Happy with everything at True.

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Julie, it is most appreciated.
Phil True Hairdressing Gravesend

Beauty’s Queen

Julie Duggan
22nd Nov 2022
Team Member: Harriet
5.0
Appointment verified by iSalon Software

I love the professionalism of true having had my haircut by Phil and colour by Katie for a long while now. I always look forward and enjoy my visits, so with this in mind I booked a Caci course with Harriet.the in house beauty therapist She is a mind of beauty information and goes above and beyond, sharing her wealth of beauty knowledge. Harriet is an asset to the salon.

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Response from True Hairdressing

Thank you for your lovely review, it is much appreciated
Phil True Hairdressing Gravesend

Consultation

Rebecca Manning
20th Nov 2022
Team Member: Helen
5.0
Appointment verified by iSalon Software

Helen was great - really professional and put me at ease straight away..

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Rebecca, it is most appreciated.
Phil True Hairdressing Gravesend

Brilliant service

Gillian Pretious
15th Nov 2022
Team Member: Laura
5.0
Appointment verified by iSalon Software

As always, amazing colour, cut, blow dry by Laura. Always leave feeling amazing. Highly recommend the salon and stylists are all great, would be happy for anyone to do my hair.

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Gillian, it is most appreciated.
Phil True Hairdressing Gravesend

Excellent

Susan Harrod
12th Nov 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Excellent service as always. Professional enjoyable experience.

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Sue, it is most appreciated.
Phil True Hairdressing Gravesend

I got a great feeling when I entered the salon

Pat Gibson
8th Nov 2022
Team Member: Jade
4.5
Appointment verified by iSalon Software

Jade was so meticulous and really took her time to ensure I was happy with my new hair style. The junior who washed my hair also did an excellent job. I will definitely be back and would definitely recommend

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Fantastic beauty services

Louisa Tandy
5th Nov 2022
Team Member: Harriet
5.0
Appointment verified by iSalon Software

I have just had my eyebrows shaped and tinted, Harriet seemed to know what I wanted before I even said anything. She managed to shape my brows in a way that looked like I had had a mini eye lift.
I loved my “mocha” gel nails too. The colour really suits me and I only chose it as part of her recommendation. I definitely want to book in for a CACI facial now!

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Response from True Hairdressing

Thank you so much for your lovely review. It is much appreciated
Phil True Hairdressing Gravesend

Colour and cut

Carmen Gibson
5th Nov 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

Perfect as always

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Blowdry

Deb Dillon
4th Nov 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

My hair looks awesome!! Style and presentation are fantastic.

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Cut and blow dry

Margaret Keenan
3rd Nov 2022
Team Member: Jade
5.0
Appointment verified by iSalon Software

As usual Jade gave me a lovely hair style. Really pleased with it. Jade is also a lovely person and I enjoy chatting with her.

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Short pixi haircut

Barbara Barnett
3rd Nov 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

First class, as always!
Thanks Phil. ?

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Brow alert!

Lisa Hodges
29th Oct 2022
Team Member: Harriet
5.0
Appointment verified by iSalon Software

Harriet is so lovely, she’s a perfectionist, extremely knowledgeable and very good at what she does. She instantly puts you at ease and is such a kind person x

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First haircut at True Hairdressing and Beauty

Lois Grady
28th Oct 2022
Team Member: Katie
5.0

First time at True Hairdressing and Beauty and very impressed from the start very professional and welcoming, Katie was great and asked me how I wanted my hair cut, what kind of style I wanted and how I styled my hair and was consultative with good advice, I am really pleased with the cut and style, it is exactly what I wanted and envisaged! Thank you.

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Response from True Hairdressing

Thank you so much for your lovely review. It is much appreciated
Phil True Hairdressing Gravesend

Best in Gravesend

Sharon Lambert
28th Oct 2022
Team Member: Helen
5.0
Appointment verified by iSalon Software

Usual lovely appointment today with the very profession Helen. Always come out feeling fabulous.

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Fantastic haircut

Jane Gooch
28th Oct 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

Such a great haircut. Had someone in M&S ask me where I got it done !

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New mum pamper

Hannah Wallington
27th Oct 2022
Team Member: Jay
5.0
Appointment verified by iSalon Software

I booked in for a hair cut to freshen up after having my little girl 6 weeks ago. This was the first time I had left her with Dad and the first time visiting the salon. Looking forward to my treatment I was also very anxious being away from home (all new mums will understand). My treatment was booked with Jay and from the moment I sat in the chair and we had the consultation she made me feel so relaxed. I explained about leaving my little girl and she just kept me talking through my service and by the end I felt so at ease it was lovely. She was extremely knowledgeable and cut my hair exactly as I wanted. I have already booked in for a consultation for colour, unfortunately not with Jay because of what I want but I am sure the other team member will be just as nice. Looking forward to going back. Thank you Jay. Huge credit to your team.

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Response from True Hairdressing

Thank you so much for your lovely review. It is very much appreciated
Phil True Hairdressing

Autumn cut

Brian Hughes
27th Oct 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Excellent professional service

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Eyebrows & cut and blue dry

Christine Mcintyre
27th Oct 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Very pleased with Harriet doing my eyebrows and Phil made a very good job of my hair.

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The Very Best

Paddy Gaywood
25th Oct 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

It is always such a pleasure to visit a professional, friendly caring Salon, such as ‘True’.

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Great

Helene B
22nd Oct 2022
Team Member: Helen
5.0
Appointment verified by iSalon Software

As ever, Helen took her time as I changed my mind again! Really pleased with result and plans for next time. Lovely coffee and excellent head massage too.

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Great service

Emma Earley
22nd Oct 2022
Team Member: Laura
5.0
Appointment verified by iSalon Software

Laura went the extra mile and squeezed in a hair cut for me, made my day

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Excellence Personified

Sylvia Howe
14th Oct 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Excellent personal service, great cut with assistance to choose a completely different style. Time and trouble taken to achieve my new look. It’s great. Thank you Phil.

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My salon visit today

Valerie Miller
14th Oct 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

I really enjoy my appointments at True, it's a very friendly and caring place. Katie always cuts my hair well and we have a chat. Today I was also very impressed with apprentice Keren and I bagged a bargain on hair care products. What's not to like.

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Highlights and cut

Anonymous
11th Oct 2022
Team Member: Laura
4.5

Excellent

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Hydratone facial

Stephanie Howard
9th Oct 2022
Team Member: Harriet
5.0

Harriett is a great therapist. I notice how she engaged and built a rapport with me . This is important for repeat custom and to ensure the client is comfortable with the therapist. I enjoyed my treatment. I look forward to my next appointment with Harriet again.

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Response from True Hairdressing

Thank you so much for your lovely review. It is much appreciated
Phil True Hairdressing Gravesend

Hair cut

Sue Finch
7th Oct 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Brilliant as usual cannot fault anything about this salon or staff.

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Thank you

Ann Easterby
3rd Oct 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Thank you for a great hair cut and reminding me it is worth spending money on myself!

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Response from True Hairdressing

Because you are worth it ?

Visit

David Sullivan
1st Oct 2022
5.0

Always a great experience

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Response from True Hairdressing

Thank you so much for your review it is much appreciated
Phil True Hairdressing Gravesend

Hair cut & blow dry

Frances Chase
26th Sep 2022
Team Member: Laura
4.5
Appointment verified by iSalon Software

As usual very good.

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Response from True Hairdressing

Thank you so much for your review, it Is much appreciated
Phil True Hairdressing Gravesend

Blow dry

Debra Dillon
26th Sep 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Phil is a true artiste!!!

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Shampoo and blow dry

Maureen Joannou
25th Sep 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

A nice relaxing experience on Friday. Phil and I put the world to rights and I came with a very nice hair do.
Thank you Phil

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Response from True Hairdressing

You are very welcome, thank you so much for your review. Ít is much appreciated
Phil True Hairdressing Gravesend

Simply the best

Christine P
23rd Sep 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

Brilliant as ever! Love this salon. Wouldn’t go anywhere else.

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Response from True Hairdressing

Thank you so much for your lovely review.
Phil True Hairdressing Gravesend

Great service

Lynda Ferrari
23rd Sep 2022
Team Member: Laura
5.0
Appointment verified by iSalon Software

All staff members are friendly and make you feel welcome from the time you walk in. Never rushed and hair always looks good and done to how I want it. Would recommend

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Response from True Hairdressing

Thank you so much for your lovely review, it is much appreciated
Phil True Hairdressing Gravesend

Great service

Lynda Ferrari
23rd Sep 2022
Team Member: Laura
5.0
Appointment verified by iSalon Software

All staff members are friendly and make you feel welcome from the time you walk in. Never rushed and hair always looks good and done to how I want it. Would recommend

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Response from True Hairdressing

I am sorry for this late reply Thank you so much for your lovely review Lynda, it is most appreciated.
Phil True Hairdressing Gravesend

Highlights

Helen Gay
21st Sep 2022
Team Member: Helen
5.0
Appointment verified by iSalon Software

Brilliant as always ! .. excellent results as always

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Response from True Hairdressing

Thank you so much for your review, it Is much appreciated
Phil True Hairdressing Gravesend

Tidy up and blow dry

Janet Woollett
20th Sep 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Love this salon, always feel pampered, would recommend and will return

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Response from True Hairdressing

Thank you so much for your lovely review, it is much appreciated
Phil True Hairdressing Gravesend

Therapist

Patricia Picton
17th Sep 2022
Team Member: Harriet
5.0
Appointment verified by iSalon Software

Very friendly.,Great conciliation.Looking forward to our next meeting.

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Stylist

Patricia Picton
17th Sep 2022
Team Member: Jade
5.0
Appointment verified by iSalon Software

Always a great experience.Very friendly and welcoming

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Superb hair and relaxing and fun as always

Amanda Street
15th Sep 2022
Team Member: Helen
5.0
Appointment verified by iSalon Software

Helen has created another masterpiece for me , loving the hair I walk from the salon feeling fantastic and always look forward to visiting this superb salon .

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Great Nails

Anonymous
12th Sep 2022
Team Member: Harriet
5.0

I’m so pleased that beauty is back.
I’ve had gel nails done twice now by Harriet & both times the gave lasted longer than any gels I’ve had before. Harriet is brilliant, she takes her time & her passion for pampering clients comes across in bounds. I wouldn’t go anywhere else

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Response from True Hairdressing

Thank you so much for your lovely review. It is most appreciated
Phil True Hairdressing Gravesend

Blowdry

Debra Dillon
9th Sep 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

Fantastic blow dry.thankxxx

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Amazing.

Kurt Caller
7th Sep 2022
Team Member: Laura
5.0
Appointment verified by iSalon Software

everyone was so lovely and kind as well as being very gentle.
Laura did my hair amazing and i feel so much better.

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Response from True Hairdressing

Thank you so much for your lovely review, it is most appreciated.
Phil True Hairdressing Gravesend

Holiday haircut

Christine Taylor
31st Aug 2022
Team Member: Jade
5.0
Appointment verified by iSalon Software

Excellent as always. Never been disappointed. Friendly, professional and painstaking.

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Response from True Hairdressing

Thank you so much for your lovely review, it is much appreciated. Phil True Hairdressing Gravesend

Amazing

Lorraine Dolman
29th Aug 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

After many many years not finding the right hairdresser who does what I want I’ve now found her Katie is absolutely amazing she does exactly what I ask for i love it the shampoo and head massage too makes you so relaxed and pampered the salon and everyone there is so friendly and welcoming. Thank you so much I fell in love with my hair again and get comments on how nice it looks even my husband says ???

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Response from True Hairdressing

Thank you so much for your lovely review, it is much appreciated
Phil True Hairdressing Gravesend

Blowdry

Debra Dillon
26th Aug 2022
Team Member: Philip
5.0
Appointment verified by iSalon Software

Fantastic hair. New week extensions....the love the salon...so professional and brilliant guys

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Response from True Hairdressing

Thank you for your lovely review, it is much appreciated.
Phil True Hair Gravesend

Lovely Jay

Mj Smith
26th Aug 2022
Team Member: Jay
4.5
Appointment verified by iSalon Software

I have never been to true hair before, I went because another salon I was not happy with results….
At true hair jay and a more senior stylist listen to my problem and then fixed it. I will definitely go back to visit jay she was a pleasure thank you

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Response from True Hairdressing

Thank you for your lovely review, it is much appreciated.
Phil True Hair Gravesend

Brilliant

Sheila Gardiner
26th Aug 2022
Team Member: Helen
5.0
Appointment verified by iSalon Software

Always a superb and professional service at True Hairdressing :))

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Response from True Hairdressing

Thank you for your lovely review, it is much appreciated.
Phil True Hair Gravesend

5 stars

Louise Ramsey
25th Aug 2022
Team Member: Jade
5.0

Ive been going to the salon for a good while now and everything has remained highly professional, relaxed and friendly, that’s why I give everything 5 stars, I’m so pleased with the finished style every time, thank you Jade, definitely 5 stars!

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Response from True Hairdressing

Thank you for your lovely review, it is much appreciated.
Phil True Hair Gravesend

Extensions and colouring

Alexandra Mako
20th Aug 2022
Team Member: Katie
5.0
Appointment verified by iSalon Software

I feel very comfortable with her, she always does a amazing job and good listener and explain everything. Thank you so much x

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Response from True Hairdressing

Thank you for your lovely review, it is much appreciated.
Phil True Hair Gravesend

Spot on

Pat Hutchings
19th Aug 2022
Team Member: Harriet
5.0
Appointment verified by iSalon Software

Harriet was very informative and was very helpful. She did all that was asked of her. I will definitely use her services again.

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Response from True Hairdressing

Thank you for your lovely review, it is much appreciated.
Phil True Hair Gravesend