Response from Obsessions salon
Dear Katy/Matilda Goodwin-Kelly,
Thank you for taking the time to share your experience with us. We apologize for not offering you a beverage during your appointment. We believe that a cup of tea or water can enhance the overall salon experience, and we regret that we missed the mark on this occasion. Our team always strives to provide top-quality services in a timely manner, and we apologize if you felt rushed during your appointment. We appreciate your honest feedback, and we will make sure to address this with our team to ensure that we do better in the future.
We are happy to hear that you enjoyed the chat with our team, and we hope that you were satisfied with the service itself. If there is anything else we can do to make your future visits more enjoyable, please don't hesitate to let us know.
Thank you for choosing our salon and we hope to see you again soon.
Best regards,
The team at Obsessions salon