Obsessions salon

Very pleased with the attention and care Kate provided. Offering her recommendation on the best way to style my fine hair

My appointment was booked in for 11.30am, ***** finished with her previous client 15 minutes late, so I was waiting for approx 20 minutes before I eventually sat in the chair.
I’d shown ***** a picture of the hair colour I wanted and we spoke for a little while about how she was going to achieve this. I put my trust in ***** to achieve the colour I wanted. I wasn’t expecting an exact match, I know that this is very rarely achieved. ***** started working on my hair at approx 12.30, so an hour into my appointment!
Once my hair had been finished, I was really surprised at the colour it was, it really wasn’t anything close to the picture I had shown *****. I did like the colour, it looked really nice and I told ***** that I was happy. After spending 3/4 hrs in the salon I really didn’t want to say that it wasn’t anything like I wanted.
In the past I have paid a minimum of £150 up to £180 for a balayage, I can’t understand why I paid £250 for this appointment?!?! I hadn’t been made aware of a price increase. I really didn’t want to say anything at the time but I walked out of the salon shocked by how much I’d paid for a hair colour that I wasn’t completely happy with. I’m not expecting anything from the salon as I know I should have said something at the time but I really didn’t feel comfortable doing this, I really didn’t want ***** to feel that I wasn’t happy with her work but the more I think about it, the more I feel I should let you know how I feel.
I’m really confused as to how my hair has turned out so completely different to what I wanted. If ***** had told me when I showed her the picture that this was unachievable then I would have been prepared for a real change or I would have stuck to my original colour.

Thank you to Kat for transforming my hair today. It was tired, dry & dull plus lockdown had made me see how much grey I had! After advice from Kat I tried a new look adding a fringe and new colour & cut. I left the salon full of confidence. I am so happy with my hair, Kat did an amazing job and always makes me feel so welcome. I’ve had so many compliments. I would recommended this salon it has a lovely atmosphere. I am also very impressed with Jennifer, I listened to her dealing with another client at the desk and wow her customer service was excellent! 5 star for a luxury experience :))

First time using Obsessions so always a little nerve wracking. Tash was great though. She understood what I wanted straight away and the end result was a lovely natural look which I love. I’ve booked again. Thank you Tash x

Been back to Obsessions for a full service. Colour with foils, treatments, cut and blow dry and felt amazing. Had so many lovely comments about my hair. Went today for a bouncy blow dry and yet again brilliant service, felt a million dollars with the friendliness and attention to detail Nick gives. All the stylists in there are the same as Jen the owner seems to pay a lot of attention to who she employs. The salon is spotless all the time. Sanitized and PPÈ is worn constantly.
I recommend 100%

Fabulous colouring, cut and dry. Really pleased, staff all lovely too. I dread salons but enjoyed my time at this one. Whole experience was super

As always Kat colours, cuts and blow dries my hair to look super. Really pleased.

Kat was very attentive and styled my hair exactly the way I like it. Very pleased.

After such a long time at last I have been transformed by the lovely Tasha who has made me feel so good with a perfect cut and style thank you so much see you for my next appointment xx

I’ve always had a phobia about having my cut until I went to obsessions, now I actually enjoy the whole salon experience. Thank you Nick for my lovely post lockdown hair ?

I was lucky enough to get an appointment after the lock down. What a treat. The staff were very friendly and welcoming. Great service from my stylist and the haircut I wanted.

After having lock down hair for nearly 5 months Kat worked her magic again!!
I like looking in the mirror again ?

Amazing Salon, everyone made me feel comfortable and safe! I couldn’t recommend Kat enough, I am very anxious about hairdressers and Kat made me feel so at ease and most importantly, confident again with my new style. Thank you!

Changed my style once again,

Lovely hair cut and blow dry.

As always a brilliant job by Sophie. Would absolutely not go anywhere else. I felt totally safe x

Went back to the salon today after lockdown. Thank God Jennifer could open as had enough of dry shampoo. I'm disabled so hard to wash my own hair. I saw Natasha today# she is helping out at the moment. My hair looks amazing as usual like when Nicola and Nick do it. Natasha was so friendly and chatty and did an amazing job. Thank you x

I can't appreciate and ask for a nicer, kind, caring and very laid back stylist she's soo amazing and I trust her with my hair as she knows exactly how I like it

Kat worked wonders on my hair, taking it from its natural brunette to a lovely blonde whilst maintaining the roots. Overall great experience, thank you.

Fantastic haircut. Kat listens and cuts my hair exactly as I ask. She is honest if she thinks it cant be achieved and we discuss what can be achieved. Brilliant at colour too.

Very professional stuff and good atmosphere
Will recommend

Welcoming as always,received birthday wishes from all the team, and a beautiful bouquet of flowers to

Great experience at Obsessions a few days ago. Nick was fantastic giving me a lovely hairstyle and worked well to what I wanted. Especially loved my head massage! Will definitely recommend and go back after lockdown. Thank you

I am so pleased you have joined the team at the Salon. You have a wonderful sense of humour and make visits a joy.

Another amazing experience at Obsessions. From the moment you walk in the high standard you receive from not only the professionalism of staff but the warm atmosphere of friendliness you get from each visit.

Nick was amazing, very polite and friendly

Very nice experience

I booked a haircut for my daughter with Nick and spent a while talking about hair with him. He seemed to actually understand what I was talking about and the end result I wanted to achieve (even though explaining hair can be tricky!!) He was lovely and made you feel at ease which seems to be a lost art these days. He was so good I decided to get him to cut my hair too as he had a slot available. I am very happy with both cuts.
Thank you Nick!

Very efficient and understanding of the hair style I wanted due to some hair loss. Kat put me at ease as it was my first visit to the salon she was really friendly and I felt safe due to the virus we are experiencing. Thanks Kat.

I have not been good since I had my hair restyled by Nick , several weeks ago. I’m so sorry to be so late. I’m terrified of hairdressers. But nick made it all so pleasant, and calm. He has made the most fantastic job on my hair. I get out of bed , run my fingers through, and perfect! As I’m disabled. I’m so happy ? thank you Nick I will make a new appointment with you in the next couple of weeks x x

My salon experience was amazing, Jennifer and her amazing team I can't appreciate enough and it's the only salon I would go to now to get my hair cut

Thrilled to have Nick back, he always does my hair exactly as I like it. Always listens to the customer. Salon immaculate and all cuurrent hygene/covid rules being observed.

I've been coming to Obsessions for a long while now. Such a friendly place! Always welcoming! And more importantly always leave feeling happy ☺️

I have just had the treatment 72 on my hair. My hair feels amazing, it is so shiny and smooth. I felt so relaxed today at my appointment that I could have fallen asleep. Thankyou Nicola for making me look human again x

Wow! I went in feeling like an ugly sister and came out feeling like Cinderella! Kat was fantastic. I learnt so much from her, her advise was fantastic. She was friendly yet professional.

I have been seeing Kat as my hairdresser for a number of years now but this was my first visit to Obsessions. What a lovely salon with a great atmosphere and friendly staff. Had a fantastic experience!!

So straight to the point, I loved the time I spent there, I felt comfortable as soon as I entered , I totally love my new style (so so so much ), Nicola was just amazing,she did exactly what I wanted. Thank you so much!

Lovely colour and cut today excellent as always
Teresa x

Sophie is great. A really fabulous cut, left the salon feeling very happy.

At last I’ve found my new hairstylist! Relaxed environment, spotlessly clean and most importantly a fantastic new haircut! Chloe listened to my needs, provided options and presented me with a beautiful haircut and really fantastic blow dry. It was great that she asked how I dry my hair and offered tips on how to recreate the look at home. I loved that she didn’t load my hair with loads of product too so the style will last. Love the cut and have already booked my next appointment!

This was my first haircut after lockdown so was apprehensive, I shouldn't have been it was a really good experience. Care was taken with social distancing, cleanliness and well thought out plan put in place. I feel like a new woman with a great haircut by the lovely Chloe.

I’ve just had the most fabulous time at Obsessions .
Friendly welcome and consultation , wonderful hair wash with back massage and a lovely haircut with a superb, professional Stylist . Kat was so easy to chat to while she was provided excellent service . I would recommend Kat and this salon . It was my first visit and well worth it . Thank you x

Today Kat coloured my hair with a selection of high and low lights. It looks amazing.

As usual, I practically danced out the salon today! A few different colour foils and my hair looks brilliant! Thanks so much Nicola! ?

Another lovely trip to Obsessions today. It doesn't matter how many times you visit the service they give and attention to detail is excellent. Once again spotless with all staff in masks and visors.

Beautiful salon, calm and relaxing atmosphere, Chloe is just lovely, makes you feel so at ease and listens to exactly what you want and creates beautiful hair! Felt very safe during these times as the salon was spotless with sanitising stations available. Amazing experience would definitely recommend!

Chloe is just incredible, she not only always does my hair amazing, but she also did all my bridesmaids and mums hair amazingly too for my wedding trial! She’s so friendly and professional, and always listens to exactly what you want! I would never go with anyone else!!! Thanks Chloe, can’t wait for my colour soon!

Excellent

Always gets best results with my temperamental hair

Sophie is fantastic. I gave her free reign of my hair and the results are amazing. Can't wait to go again