Day light robbery
1.5
Appointment verified by SaloniQ Software
Firstly I never write a bad review of a local business and after thinking about it now for 2 days I need to tell you about my experience. First 15 minutes are free, allegedly. I told ***** I had short hair for 25 years but am growing it. All I wanted was for her to trim the ends. I hadn’t had it cut in a year. I have naturally curly hair. A 10 minute wash followed. Then the 10 min trim. She told me that she needed to straighten my hair to check the cut. Why? I have naturally curly hair. You really wouldn’t notice a fraction out. She straitened it and I resembled my grandma, it was worse than horrendous. She then used curling tongs to create massive false curls. It was disgusting. I have natural curls, just scrunched dry. Pricing was £39-£89. Curly cut and style 45 minutes. ***** spent around 20 minutes selling me everything she could think of, mouse, conditioner, products I’d never heard of and didn’t want. All I wanted was a trim. She hadn’t listened to anything I’d said. She got no vibes that I was extremely unhappy. When she finished I just sat there and scrunched my hair up to try and make it look something. She didn’t even notice or care that I desperately wanted my hair back. I got to the till and they charged me £62….. what for. Your prices start at £39 for a cut and dry. I was so shocked I paid it. The experience took 1 and half hours, I was going to the gym as I thought I’d be done in an hour. No chance of that, the barrage of continually selling me stuff, pointless info I didn’t want or need, the straightening business then the big false heat induced curls were a joke. I didn’t go to the gym as I went home and washed the new look out. I’m not old enough for a grandma look. I have beautiful natural curls, destroyed never ever again. I met friends later and they thought I was ripped off royally. Seriously bad experience