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TONI&GUY Tunbridge Wells

Part of the TONI & GUY group
4.81
228 reviews
78-80 Mount Pleasant Road, Royal Tunbridge Wells, Kent, TN1 1RJ
01892 512455
Leave a review

About us

The TONI&GUY hairdressers in Tunbridge Wells has been here for over 20 years.

We pride ourselves in making you look and feel fabulous, and be confident that you can recreate your look for yourself.

All our services are individual to you, feel free to pop in or call for a free consultation, we’re happy to help. For any information on our services or products just call our reception team.

All our Stylists and Technicians complete a TONI&GUY Diploma at one of our International Award Winning Academies. Toni & Guy’s education ethos allows our staff to continue to train to the highest levels throughout their career.

Read more...

Opening hours

Monday Closed
Tuesday 07:00 - 18:00
Wednesday 07:00 - 18:00
Thursday 07:00 - 19:00
Friday 07:00 - 18:00
Saturday 07:00 - 18:00
Sunday Closed

Reviews

4.81
228 verified reviews
Service
Value
Result
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Atmosphere
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Thank you

Nicci Minikin
24th Jul 2020
Team Member: Stane
5.0

First time with Stane and I am soo happy with the results. You took such great care with my hair and I love the result. What a fab lady.

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Response from TONI&GUY Tunbridge Wells

Dear Nicci,

Thank you so much again for your review! We look forward to see you again!

Kind Regards,
Delia

Gemma is amazing!

Nicci Minikin
24th Jul 2020
Team Member: Gemma
5.0
Appointment verified by SALONGENIUS Software

Gemma, you are amazing!!. I can thank you enough for fixing up all the mistakes I made during lockdown. My hair looks fab.

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Response from TONI&GUY Tunbridge Wells

Dear Nicci,

Thank you so much for taking out from your time to write this lovely review! We are so happy to hear you enjoyed your time with us and you are pleased for your hair result!

Kind Regards,
Delia

My cut and dry this morning

Claire
24th Jul 2020
Team Member: Emma
5.0

What a wonderful experience and a great outcome as I love my cut!
Emma was warm and understanding of my needs and translated them into a style that I love. Thank you Emma x

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Response from TONI&GUY Tunbridge Wells

Hi Claire

Thank you so much for your lovely review and thank you for coming to see us.

You looked beautiful.

Many thanks

Emma

Wonderful staff

Kay
23rd Jul 2020
Team Member: Sophie
5.0
Appointment verified by SALONGENIUS Software

Great hair cut, would highly recommend Sophie. Very cheery and welcoming staff throughout

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Response from TONI&GUY Tunbridge Wells

Thank you Kay very much for your feedback.

We are happy you enjoyed your time with us.

Many thanks and keep safe .

Emma

Apt

Heather McAuley
22nd Jul 2020
Team Member: Stane
4.0
Appointment verified by SALONGENIUS Software

Brilliant hairdresser. Trust her totally with my hair. Good friendly experience

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Response from TONI&GUY Tunbridge Wells

Thanks you Heather for your lovely review. We look forward to seeing you again.

Many thanks

Emma

Great cut by Emma

CLAIRE ASHMORE
16th Jul 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Was so good to finally get my hair cut after 5 months! Emma did a fantastic job as always and managed to make the experience enjoyable despite all the COVID precautions.

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Response from TONI&GUY Tunbridge Wells

Good Morning Claire,

Thank you so very much for your kind review.

Thank you for coming to see us.

Wishing you lots of love

Emma

Fantastic colour as always

CLAIRE ASHMORE
16th Jul 2020
Team Member: Gemma
5.0
Appointment verified by SALONGENIUS Software

Had half-head highlights. Brilliant colour by Gemma who was as lovely to deal with as ever. Staff managed to make it an enjoyable experience despite COVID precautions.

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Response from TONI&GUY Tunbridge Wells

Thanks Claire, we are so lucky to have Gemma she is so talented.

We are happy you are happy .

Many thanks

Emma

Haircut

Vicky
15th Jul 2020
Team Member: Stane
5.0
Appointment verified by SALONGENIUS Software

Excellent haircut, salon clean and professional. Thank you for another brilliant haircut.

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Response from TONI&GUY Tunbridge Wells

Thanks you Vicky for your lovely review. It was lovely to welcome you back and we really appreciate the feedback.

Keep safe and take care.

Many thanks

Emma

Great

Anonymous
14th Jul 2020
5.0

Glad they are back. Despite all the safety measure still great to go for a (good) cut, great atmosphere

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Response from TONI&GUY Tunbridge Wells

Thank you so much for taking the time to leave us this lovely review.
Our first priority is your safety and as important your hair service.

Kind Regards,
Toni&Guy Tunbridge Wells

Fantastic

Sarah Stammers
8th Jul 2020
Team Member: Gemma
5.0
Appointment verified by SALONGENIUS Software

Fantastic colour so pleased to feel myself again. The salon was amazingly run during these COVID times with members of staff in full PPE and a brilliant pack for myself so I did not have any concerns about having my hair done. Well done Tunbridge wells on easing all of my anxieties by making the whole experience safe and still as friendly as always. Plus an amazing cut and colour.

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Response from TONI&GUY Tunbridge Wells

Hi Sarah

Thank you so very much for taking the time to review us and for lovely bottle of wine !

We are so happy you first and foremost felt safe and enjoyed your colour and stylist service.

I am so proud of my amazing team.

Thank you again.

Kind Regards

Emma

First haircut in weeks

Billy COOK
4th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

It was a delight to see all the girls again and to have a fantastic haircut I felt very safe and very well looked after

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Response from TONI&GUY Tunbridge Wells

Thank you Billy are first priority is your safety and as important your hair service.

It was so lovely to see you back xx Thank you Emma

Thank you

Mary Gawthrop
4th Jul 2020
Team Member: Stane
5.0
Appointment verified by SALONGENIUS Software

Fabulous! Thank you so much.

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Response from TONI&GUY Tunbridge Wells

Hi Mary,

Thank you for the feedback.

You take care.

Best wishes

Emma

Love this place

Jane
18th Mar 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Great haircut and more interesting stories from Emma. Multitasking like a true artist whilst making her client feel special. Let’s be honest, everybody likes to feel special and valued and Emma does this with such style whilst creating a great hair cut!

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Response from TONI&GUY Tunbridge Wells

Hi Jane,

Apologies for the delayed response . This slipped through my net.

Such a lovely comment and thank you for your custom and support.

Kind Regards

Emma

Great

Pierre
13th Mar 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

As usual great cut but also great atmosphere and chat ! Always enjoying !

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Response from TONI&GUY Tunbridge Wells

Merci Beaucoup Pierre X

Colour cut and blow dry

Anonymous
9th Mar 2020
Team Member: Gemma
5.0

Excellent as always Ralph trimmed and blow dried my hair very pleased

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Response from TONI&GUY Tunbridge Wells

Thank you so much for the lovely review!
We look forward to welcome you again to Toni&Guy Tunbridge Wells.

Kind Regards,
Delia
Assistant Manager

Review of Toni and Guy Tunbridge Wells

John
2nd Mar 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Emma was brilliant, great haircut, great chat and she has created a friendly relaxing atmosphere

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Response from TONI&GUY Tunbridge Wells

Good Morning John,

Thank you very much for your kind review. Wishing your daughter the best wishes with her school choice.

Thanks Emma

Fab new look

Sally
22nd Feb 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Love my new style and colours. Huge thanks to Rosie and Gemma too.

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Response from TONI&GUY Tunbridge Wells

Thank you Sally . we are happy you are happy , you look amazing.

Many thanks

Emma

Fab cut

Emma
18th Feb 2020
Team Member: Rosalinda
5.0

Lovely & quiet salon, great cut & service from Rosalinda!

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Response from TONI&GUY Tunbridge Wells

Thank you , we are glad you are happy. Yes we have a smaller team Mondays - Wednesday so it is a calmer experience.

Many thanks

Emma

Hair cut

Pierre
15th Feb 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Excellent hair cut for my son and I

Great chat also !

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Response from TONI&GUY Tunbridge Wells

Thank you Pierre,

It is lovely to read this, many thanks for taking the time to review. It is always a pleasure to see you both.

Have a great week.

Thanks

Emma

Gorgeous new hairstyle

Sharon
14th Feb 2020
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

Thank you so much Rosalinda. You have so much talent. I absolutely love my new hairstyle! Thanks also to the rest of the team for making my trip to the salon so enjoyable - a lovely, friendly group of ladies.

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Response from TONI&GUY Tunbridge Wells

Thank you Sharon for your lovely review. Rosalinda is pleased with your kind words. We appreciate your business .

Many thanks

Emma

Toni and Guy

Danielle Mulder
14th Feb 2020
Team Member: Gemma
4.5
Appointment verified by SALONGENIUS Software

Always good colour and great blow dry! Thank you!

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Response from TONI&GUY Tunbridge Wells

Thank you Danielle for your lovely review. It is always lovely to see you.

Many thanks
Emma

Toni and Guy

Danielle Mulder
14th Feb 2020
Team Member: Gemma
4.5
Appointment verified by SALONGENIUS Software

Always good colour and great blow dry! Thank you!

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Response from TONI&GUY Tunbridge Wells

Thanks lovely Danielle.x

Colour blow dry

Samantha Cornell
10th Feb 2020
Team Member: Gemma
4.0
Appointment verified by SALONGENIUS Software

Warm greeting on arrival with a lovely cappuccino. The service was great loved my colour and had a blow dry with some curls from Sky. A fab salon here in TWells x

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Response from TONI&GUY Tunbridge Wells

Thank you Samantha for taking the time to review. I am very happy to read this and will send the great review to the team group too read.

We look forward to welcoming you back and wish you a good week.

Many thanks

Emma

Amazing

Martina
7th Feb 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Emma is amazing, great haircut every time.

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Response from TONI&GUY Tunbridge Wells

Good Morning Martina

I am humbled by your kind review.

It is lovely to see you as always and thank you.

Best Wishes

Emma x

Great blow dry

Anonymous
7th Feb 2020
Team Member: Stane
5.0

As usual it was a great experience. Thank you to all staff. LizE

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Response from TONI&GUY Tunbridge Wells

Thank you Liz for taking the time to review our beautiful Stane.
Always wonderful to see you.

Thanks

Emma

Excellent

Sharon Smith
25th Jan 2020
Team Member: Gemma
5.0

I really enjoy my visits

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Response from TONI&GUY Tunbridge Wells

Thank you Sharon for taking the time to review.

Kind Regards

Emma

Thank you Gemma

Helen
24th Jan 2020
Team Member: Gemma
5.0
Appointment verified by SALONGENIUS Software

Thank you so much Gemma for lovely highlights and masking the grey! Am very happy. Lovely service always

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Response from TONI&GUY Tunbridge Wells

Thank you Helen so much for taking the time to review.

Have a lovely weekend x

☺️

Csaba Jakab
22nd Jan 2020
5.0

Thank you very much girls.??? another nice job??Happy

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Response from TONI&GUY Tunbridge Wells

Thank you for taking the time.

Have a lovely weekendx

Thank you

Helen
21st Jan 2020
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

Thank you so much Rosalind for cutting my elderley mums hair so beautifully and at short notice. This was so helpful to both of us to find you had a space when she was well enough to make it - what a fabulous team at Toni and Guy

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Response from TONI&GUY Tunbridge Wells

Wonderful , thank you Helen and we are so pleased Mum is feeling better. Lots of love from us all xxx

Great hair!

Anonymous
17th Jan 2020
Team Member: Stane
4.5

Wonderful blow dry As always Stane. Thank you too for such care and attention to all the staff

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Response from TONI&GUY Tunbridge Wells

Thank you very much for your kind words. Stane is one of the best :)

Many thanks

Emma

Thank you

Helen
15th Jan 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Fantastic salon lovely friendly and exceptionally helpful staff everyone that works there and today was no different consistently excellent thank you very much Emma

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Response from TONI&GUY Tunbridge Wells

Helen , thank you so much for your kind review. I really enjoy our time together and most importantly enjoy cutting your beautiful thick hair.

Many thanks as always

Emma x

Thank you

Helen
15th Jan 2020
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Fantastic salon lovely friendly and exceptionally helpful staff everyone that works there and today was no different consistently excellent thank you very much Emma

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Response from TONI&GUY Tunbridge Wells

Hi Helen ,

Thank you so very much for taking the time to review us with such kindness.

We love seeing you and your Mum .

Take Care and thankyou

Emma

Very happy

Shelley
7th Jan 2020
Team Member: Stane
5.0
Appointment verified by SALONGENIUS Software

Really happy with my new haircut. Felt that I was listened to, to achieve the finished result.

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Response from TONI&GUY Tunbridge Wells

Hi Shelley,

Thank you for your kind review. We are pleased you felt understood.

Many thanks

Emma

Fashion

Chris
6th Jan 2020
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

Fashion wise, a London salon in Tunbridge Wells

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Response from TONI&GUY Tunbridge Wells

Dear Chris,

Thank you for your lovely review. We look forward to welcome you again soon!

Kind Regards,
Delia

Assistant Manager

A pleasurable experience

Hugh Johnson
4th Jan 2020
Team Member: Stane
5.0
Appointment verified by SALONGENIUS Software

The early Saturday morning hair cutting experience every 10 weeks with Stane is always a great way to start the weekend.

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Response from TONI&GUY Tunbridge Wells

Dear Hugh,

Thank you so much for taking the time to write this lovely review. We agree, Stane is a great hairdresser and a lovely person. We look forward to welcome you back to Toni&Guy Tunbridge Wells.

Kind Regards,
Delia

Assistant Manager

Great haircut

Sally Hemming
31st Dec 2019
5.0
Appointment verified by SALONGENIUS Software

Just had a fab makeover from Emma. Delighted with my new look. Thank you very much. Love it!

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Response from TONI&GUY Tunbridge Wells

Hi Sally,

Thank you very much for taking the time to review your service. It is lovely to hear you are pleased with your new look.

Happy New Year from us all.

Many thanks

Emma

Great service

Emily
30th Dec 2019
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

I came in today for a massive haircut and Rosalinda was amazing, my hair feels great. She was so lovely and knowledgeable regarding which style would suit my face best. Will definetly be recommending to others

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Response from TONI&GUY Tunbridge Wells

Hi Emily,

Thank you very much for taking the time to write a review. Rosalinda is a very pleased to read this. She is both passionate and artsitic.

We look forward to welcoming you again soon.

Happy New Year.

Many Thanks

Emma

Daughters hair cut

Samantha Cornell
24th Dec 2019
Team Member: Emma
4.0
Appointment verified by SALONGENIUS Software

The manager cut and styled my daughters hair this morning it was her first visit she loved it and they made her feel very happy and comfortable.

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Response from TONI&GUY Tunbridge Wells

Hi Samantha,

Thank you for kind review.

We are happy your daughter enjoyed her service.

We looked forward to welcoming her back in due course.

Many thanks and Happy New Year .

Kind Regards

Emma

Damaged my favourite top

Marie Kamon
18th Dec 2019
3.0
Appointment verified by SALONGENIUS Software

I did not realise about the damage to my top until I took it off tonight. Die on my face happens all the time, but it can be removed, but the die on the clothe does not come off. The colourist is not careful enough. I am very upset about the damage as it was an expensive item.

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Response from TONI&GUY Tunbridge Wells

Hi Marie,

I am sorry to read this. Please accept my sincere apologies for your dissatisfaction, .

Gemma is usually meticulous with her application,so I am both surprised and sorry to read this. If you would like to bring the garment in with you and its cost , I will speak to Head Office and see if we can reimburse you for the clothing through our insurance,alternatively you can have your next service free of charge. Please ask to speak to the Manager when you call in .

I hope we can sort this out to your satisfaction.

Kind Regards

Emma

Manager

Mendez

Adrian
14th Dec 2019
4.5
Appointment verified by SALONGENIUS Software

Rosalinda
Passionate caring about her work.

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Response from TONI&GUY Tunbridge Wells

Hi Adrian,

It is Emma we have discussed your issues on the telephone and trust you are happy that my team are adequately fed and looked after.

Happy Christmas

Many thanks for your custom.

Emma

Manager

Lovely welcome from Gemma and rosalinda

Pam royle
30th Nov 2019
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

Lovely welcome and recreated my curly hair after having had bad cut at another salon thank you rosalinda

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Lovely welcome from Gemma and rosalinda

Pam royle
30th Nov 2019
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

Lovely welcome and recreated my curly hair after having had bad cut at another salon thank you rosalinda

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Response from TONI&GUY Tunbridge Wells

Dear Pam,

Thank you for this lovely review. We look forward to welcome you again soon to Toni&Guy Tunbridge Wells.

Kind Regards,
Delia
Assistant Manager

A happy customer

Jane
29th Nov 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

As always a lovely welcome from Emma and her team. A very satisfied customer for the quality of the service and overall ambiance of the salon.

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Response from TONI&GUY Tunbridge Wells

Dear Jane,

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We look forward to welcome you again to Toni&Guy Tunbrige Wells.

Kind Regards,
Delia
Assistant Manager

Hair R/V

Heather
29th Nov 2019
Team Member: Stane
4.0
Appointment verified by SALONGENIUS Software

Friendly staff good coffee allows you to chill and get a good hair cut at the same time.

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Response from TONI&GUY Tunbridge Wells

Dear Heather,

Thank you so much for this lovely review. We look forward to welcome you again to Toni&Guy Tunbridge Wells.

Kind Regards,
Delia
Assistant Manager

Thank you

Jannelene Killops
28th Nov 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Emma is a truly outstanding hairdresser. She cuts the entire family’s hair. She is simply an artist. Thank You Emma.

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Response from TONI&GUY Tunbridge Wells

Dear Jannelene,

Thank you so much for your lovely review. Emma is a very talented hairdresser and an amazing manager, we are lucky to be part of her team. We look forward to see you all again soon at Toni&Guy Tunbridge Wells.

Kind Regards,
Delia
Assistant Manager

Great

Billy COOK
25th Nov 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Great cut, lovely atmosphere

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Response from TONI&GUY Tunbridge Wells

Dear Billy,

Thank you for taking the time out to share your experience with us! We look forward to welcome you again to Toni&Guy Tunbridge Wells.

Kind Regards,
Delia
Assistant Manager

Haircut

andrea hazeldine
25th Nov 2019
Team Member: Emma
4.5
Appointment verified by SALONGENIUS Software

Lovely atmosphere brilliant sharp haircut

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Response from TONI&GUY Tunbridge Wells

Dear Andrea,

We really appreciate you taking the time out to share your experience with us! We look forward to welcome you again to Toni&Guy Tunbridge Wells.

Kind Regards,
Delia
Assistant Manager

Love it.

Fran Astic
22nd Nov 2019
Team Member: Stane
5.0
Appointment verified by SALONGENIUS Software

I love Stane, she makes you feel so comfortable whilst doing brilliant cuts. She seems to understand exactly what you want very quickly, I cannot reccomend her highly enough.

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Response from TONI&GUY Tunbridge Wells

Hi Fran,

Thank you for taking time to review our salon. Stane is a highly valued member of our team.

Many thanks

Emma

Hair wash and cut

Rebecca Chadwick
16th Nov 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Not sure of stylists name, but she was so lovely, a real tonic to me. She knew exactly what was best for my hair, and made me feel a million dollars! Thankyou x

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Response from TONI&GUY Tunbridge Wells

Hi Rebecca, It was Stane that cut your hair for you.We are happy you have enjoyed your service with us.
We look forward to seeing you again.

Happy Christmas.

Many thanks

Emma

Perfect salon experience

CLAIRE Ashmore
15th Nov 2019
Team Member: Gemma
5.0
Appointment verified by SALONGENIUS Software

Gemma was really lovely and the colour she did was fantastic. All the staff were great and the whole experience was perfect. It was my first time at T&G Tunbridge Wells and I will definitely be going back.

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Response from TONI&GUY Tunbridge Wells

Thank you so much for your kind words,Claire. We really appreciate you taking the time out to share your experience with us—and we agree, Gemma is truly a gem to have on our team! We look forward to welcome you again!

Kind Regards,
Delia
Assistant Manager

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About us

The TONI&GUY hairdressers in Tunbridge Wells has been here for over 20 years.

We pride ourselves in making you look and feel fabulous, and be confident that you can recreate your look for yourself.

All our services are individual to you, feel free to pop in or call for a free consultation, we’re happy to help. For any information on our services or products just call our reception team.

All our Stylists and Technicians complete a TONI&GUY Diploma at one of our International Award Winning Academies. Toni & Guy’s education ethos allows our staff to continue to train to the highest levels throughout their career.