TONI&GUY Tunbridge Wells

78-80 Mount Pleasant Road, Royal Tunbridge Wells, Kent, TN1 1RJ

About us

The TONI&GUY hairdressers in Tunbridge Wells has been here for over 20 years.

We pride ourselves in making you look and feel fabulous, and be confident that you can recreate your look for yourself.

All our services are individual to you, feel free to pop in or call for a free consultation, we’re happy to help. For any information on our services or products just call our reception team.

All our Stylists and Technicians complete a TONI&GUY Diploma at one of our International Award Winning Academies. Toni & Guy’s education ethos allows our staff to continue to train to the highest levels throughout their career.

Read more...

Opening hours

Monday Closed
Tuesday 07:00 - 18:00
Wednesday 07:00 - 18:00
Thursday 07:00 - 19:00
Friday 07:00 - 18:00
Saturday 07:00 - 18:00
Sunday Closed

Reviews

4.81
228 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Special service

Janice
4th Nov 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Both Emma and Gemma gave me a lovely experience today as well as their usual excellent cut and colour. They make every client feel special.

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Response from TONI&GUY Tunbridge Wells

Thank you Janice for taking the time to review our service and salon. We look forward to seeing you soon.

Rest up .

Thank you

Emma

Excellent as always

Liz Edwards
1st Nov 2019
Team Member: Stane
4.5
Appointment verified by SALONGENIUS Software

I left feeling so much better. Great blow dry as ever.

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Response from TONI&GUY Tunbridge Wells

Thank you Liz, lovely to see you as always .
Kind Regards

Emma

Great experience

Anonymous
25th Oct 2019
4.0

Very pleased with my cut and blow dry and had a lovely chat!

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Response from TONI&GUY Tunbridge Wells

Thank you for taking the time to review.

Have a great week.

Kind Regards

Emma

Haircut

Victoria
24th Oct 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Excellent - very happy, thank you.

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Response from TONI&GUY Tunbridge Wells

Hi Victoria

Thank you very much for your kind review.

We look forward to seeing you again.

Have a great weekend.

Thanks

Emma

Great

Anonymous
24th Oct 2019
5.0

As usual great cut and great company

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Response from TONI&GUY Tunbridge Wells

Thank you for your review. We are glad you are happy.

Thanks

Emma

Highlights

Lisa Austen
22nd Oct 2019
Team Member: Rachel
5.0
Appointment verified by SALONGENIUS Software

Excellent service. Really pleased with my colour .

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Response from TONI&GUY Tunbridge Wells

Hi Lisa,

Thank you for taking the time to compliment Rachel. We are very happy you are pleased with your service.

Thank you

Emma

Manager

Highlights

Lisa Austen
22nd Oct 2019
Team Member: Rachel
5.0
Appointment verified by SALONGENIUS Software

Excellent service. Really pleased with my colour .

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Response from TONI&GUY Tunbridge Wells

Hi Lisa,

Thank you for taking the time to compliment Rachel. We are very happy you are pleased with your service.

Thank you

Emma

Manager

Colour, cut, coffee and relaxation

Caroline Wilson
19th Oct 2019
Team Member: Gemma
5.0

And Emma too ... thank you both for being kind when I’m emotionally sad. It was nice to be pampered so expertly and left quietly to my book.

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Response from TONI&GUY Tunbridge Wells

Dear Caroline,

Thank you so much for your lovely review. I hope you are feeling better and we look forward to welcome you again at Toni&Guy Tunbridge wells.

Kind Regards,
Toni&Guy Tunbridge Wells Team

I had my hair cut this morning

Sarah Leefe-Griffiths
19th Oct 2019
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

I always have my hair cut by Rosalinda because she is so talented. She cuts it beautifully and my friends always comment on how stylish it is. She definitely deserves her promotion to head stylist. Congratulations Rosalinda !

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Response from TONI&GUY Tunbridge Wells

Dear Sarah,

Thank you for the wonderful feedback! Rosalinda is very happy when her efforts are recognised! I hope we can welcome you back before too long at Toni&Guy Tunbridge Wells.

Kind Regards,
Delia
Assistant Manager

Miss

Michelle Redfern
19th Oct 2019
Team Member: Gemma
5.0
Appointment verified by SALONGENIUS Software

I had a great experience this morning with Gemma and Chloe. Going in wasn’t sure what colour I wanted but Gemma just appeared to know what I was after and what would work on me. I am really pleased. Chloe also made sure I had my feet up and a proper head massage. Will be showcasing my new colour this afternoon ?

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Response from TONI&GUY Tunbridge Wells

Dear Michelle,

Thank you so much for review! It means so much to the team when their efforts are recognised. We look forward to welcome you again soon!

Kind Regards,
Delia

Assistant Manager

What can l say!

Emma
19th Oct 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Having used this salon for many years before l moved away, l have returned and so happy, it was like l had never been away. Some of the original staff are still there and the younger ones are benefitting from their experience being passed on, along with the infamous name. A truly 5* star appointment, Emma (manager) is so lovely and felt like a lifetime friend within 5 minutes, which is important to me that l have trust and faith in my stylist. I love my cut, am returning for my colour so watch this space ? l could carry on but try them for yourself, you won't be disappointed...

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Response from TONI&GUY Tunbridge Wells

Thank you Emma for your lovely review.

Look forward to seeing you again.

Many thanks

Emma

Style

Chris Wigley
14th Oct 2019
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

The Italians are famous for their style, and Rosalinda is a great stylist

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Response from TONI&GUY Tunbridge Wells

Dear Chris,

Thank you for this wonderful review! We look forward to see you again soon at Toni&Guy Tunbridge Wells!

Kind Regards,
Delia
Assistant Manager

Toni and Guy

John
4th Oct 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Excellent haircut, great service and friendly atmosphere

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Response from TONI&GUY Tunbridge Wells

Dear John,

Thank you for your lovely review. We look forward to welcome you again to Toni&Guy Tunbridge Wells!

Kind Regards

Great haircut

Nick
30th Sep 2019
Team Member: Rachel
5.0
Appointment verified by SALONGENIUS Software

Great haircut, really good service and very friendly staff. Thanks.

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Response from TONI&GUY Tunbridge Wells

Hi Nick,

Thank you for your kind review.

Have a great weekend.

Kind Regards

Emma

Great Haircut

Nick
30th Sep 2019
Team Member: Rosie
5.0
Appointment verified by SALONGENIUS Software

Great haircut, really good service and very friendly hairdresser. Thank you.

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Response from TONI&GUY Tunbridge Wells

Hi Nick,

Thank you for taking the time to review the salon and your hairdresser. We are happy that you enjoyed your service and we look forward to seeing you again soon.

Many thanks

Emma

Manager

Great Salon

Jean Rennie
27th Sep 2019
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

Rosalinda aleays explains what she is going to do. She takes a lot of care over my difficult hair. She is brilliant.

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Response from TONI&GUY Tunbridge Wells

Hi Jean,

Thank you for your review and kind input.

We are proud to have Rosalinda in our talented team.

Many thanks

Emma

Fantastic.

Fran Astic
27th Sep 2019
Team Member: Stane
5.0
Appointment verified by SALONGENIUS Software

Always fear the hairdresser more than the dentist. Stane makes it seem effortless but does amazing cuts that make you feel fab. Relaxed chat and no hard sell of products, she recommends things that are right for the customer. She is fab!

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Response from TONI&GUY Tunbridge Wells

Thank you Fran for your lovely review.

Stane is a talented member of our team.

Many thanks

See you soon.

Emma

Hmmmm...

Kate
27th Sep 2019
3.0
Appointment verified by SALONGENIUS Software

Although it's a lovely, welcoming, friendly place, I'm afraid to say I'm actually a little disappointed. I've had my hair dyed a number of times at T&G, and the colour's never quite what I expect (but maybe it's my fault and I'm not explaining it properly!). However this time I think I'm going to have to go somewhere else to see if they can rectify it... Sorry.

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Response from TONI&GUY Tunbridge Wells

Hi Kate,

I am sorry to hear that you are not happy with your colour.

I would like to invite you back and offer you a complimentary re-do of your colour with Gemma our Technical Director.

We would really appreciate the opportunity to get your hair to your satisfaction. Please be advised that I will contact you at some point today.

My sincere apologies, our clients satisfaction is our priority and we wish to make it right for you.

So sorry on Rachel's behalf.

Kind Regards

Emma Harrison
Salon Manager

Colour Treatment

Jane Andrews
24th Sep 2019
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

I thought Rosalinda did a great job with my hair colour, she understood my requirements. I'm very happy with the hair colour.

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Response from TONI&GUY Tunbridge Wells

Hi Jane,

Thank you very much for your time to review your service yesterday.

Have a wonderful holiday with your family and we look forward to seeing you soon.

Many thanks

Emma

Cut and blow dry

Maggie Cahill
22nd Sep 2019
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

Excellent cut and blow dry in the hands of a skilled expert. Her attention to detail is amazing!

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Response from TONI&GUY Tunbridge Wells

Thank you Maggie for your lovely review. We are very proud to have Rosalinda in our team.

Thank you

Emma

Saturday treat

Rebecca Chadwick
21st Sep 2019
Team Member: Emma
4.5
Appointment verified by SALONGENIUS Software

Lovely experience all round, just what I needed, to pamper myself. One epic lady... X

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Response from TONI&GUY Tunbridge Wells

Hi Rebecca,

Thank you very much for your kind reciew. We hope you enjoy your haircut and have a good week.

Thank you

Emma

Hair cut

Sarah Vigor
16th Sep 2019
Team Member: Rosalinda
4.5
Appointment verified by SALONGENIUS Software

By far the best hairdresser I’ve ever had. She’s fun and kind and does the BEST job of my hair. Never felt better THANK YOU!

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Response from TONI&GUY Tunbridge Wells

Thank you so much for your kind review. Rosalinda is one of the best.

Hair cut

Sarah Vigor
16th Sep 2019
Team Member: Rosalinda
4.5
Appointment verified by SALONGENIUS Software

By far the best hairdresser I’ve ever had. She’s fun and kind and does the BEST job of my hair. Never felt better THANK YOU!

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Response from TONI&GUY Tunbridge Wells

Thank you so much for your kind review. Rosalinda is one of the best. We are happy you are happy .

Thank you Emma

Hair cut

Sarah Vigor
16th Sep 2019
Team Member: Rosalinda
4.5
Appointment verified by SALONGENIUS Software

By far the best hairdresser I’ve ever had. She’s fun and kind and does the BEST job of my hair. Never felt better THANK YOU!

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Response from TONI&GUY Tunbridge Wells

Thank you so much for your kind review. Rosalinda is one of the best. We are happy you are happy .

Thank you Emma

Colour and Cut

Eve D
14th Sep 2019
Team Member: Rachel
5.0
Appointment verified by SALONGENIUS Software

Rachel was very attentive and talked through her work and approach during my appointment in the salon. I loved the results and felt like a new person walking in today's glorious September sun! Thank you

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Response from TONI&GUY Tunbridge Wells

Hi Eve,

This is wonderful to read.Thank you for your input and so glad you felt so good after your visit.

Many thanks

Emma

Great as usual

P
14th Sep 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Always great cut and great company and chat !!

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Response from TONI&GUY Tunbridge Wells

Thank you very much for your kind review. Its good to talk :)

Kind Regards

Emma

A pleasurable experience

Hugh Johnson
24th Aug 2019
Team Member: Stane
5.0
Appointment verified by SALONGENIUS Software

Spending an hour having my hair cut is always a very pleasurable experience.
Stane is v professional, always does a great hair cut & enjoy our chats.
See you in the Autumn!!

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Response from TONI&GUY Tunbridge Wells

Thank you very much for your kind words. We are so happy when our clients are happy . thanks take care x

Perfect cut

Amelia
24th Aug 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

So happy with my cut - happy with every cut I've had actually.
Emma works with me and adapts my 'inspiration' images to my hair type (very thick) so I get the same look. My hair normally looks just as good after 4 - 6 weeks growth when I'm due a cut which for me is the measure of a really excellent stylist.
Always a lovely experience!

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Response from TONI&GUY Tunbridge Wells

Hi Amelia,

Thank you so much for your lovely review. We look forward to seeing you soon.

Many thanks

Emma

Excellent haircut

Mandy
23rd Aug 2019
Team Member: Emma
5.0

Amazing staff and atmosphere and very helpful and highly recommended and had the best haircut

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Response from TONI&GUY Tunbridge Wells

Hi Mandy,

Thank you so much for your lovely comments.

We look forward to seeing you soon.

Thanks

Emma

Cut/blow dry

Heather McAuley
10th Aug 2019
Team Member: Stane
4.0
Appointment verified by SALONGENIUS Software

Stane very good and always discusses with you what she will do with your hair. Nice coffee as well.

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Response from TONI&GUY Tunbridge Wells

Thank you Heather for your kind words . Stane is a great asset to our team.

Many thanks

Emma

Review

Anonymous
3rd Aug 2019
5.0

Fantastic experience

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Response from TONI&GUY Tunbridge Wells

Thank you Anon

Fab

Billy
3rd Aug 2019
Team Member: Rachel
5.0
Appointment verified by SALONGENIUS Software

The best haircut I have had in ages ?

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Response from TONI&GUY Tunbridge Wells

Dear Billy,

Thank you do much for your time to write this lovely review. We are looking forward to welcome you again for another amazing cut and blow dry.

King Regards

Another good haircut ?

andrea hazeldine
29th Jul 2019
Team Member: Emma
4.5
Appointment verified by SALONGENIUS Software

Always cheerful and full of life. Another good haircut

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Response from TONI&GUY Tunbridge Wells

Thank you Andrea that is lovely. Its always great to see you too,

Wonderwoman.

Many thanks

Emma

Haircut and blow dry

Angela Boobbyer
26th Jul 2019
Team Member: Emma
4.5
Appointment verified by SALONGENIUS Software

Very friendly and professional

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Response from TONI&GUY Tunbridge Wells

Hi Angela,

Thank you for your kind review.

We are happy you enjoyed your time with us.

Many thanks

Emma

Great Salon

Lyn F
25th Jul 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Both Emma and Rachel work hard to
make my visit a pleasurable experience

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Response from TONI&GUY Tunbridge Wells

Hi Lyn,

Thank you for taking the time to review.

We are pleased you have enjoyed your time with us.

Many thanks

Emma

Thank you

Pam royle
24th Jul 2019
5.0
Appointment verified by SALONGENIUS Software

Punctual caring delicious cappuccino with biscuits and sweets beautifully presented so relaxing in the salon when it was boiling hot outside
Gemma is a delightful person and attentive hairdresser she coloured my hair exactly as I had asked I will certainly return

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Response from TONI&GUY Tunbridge Wells

Thank you for taking the time to review Toni and Guy Tunbridge Wells and Gemma our Technical director. We are so pleased you had a great experience and we look forward to seeing you soon.

Thanks Emma

Mixed reactions to be honest

Helen Kitto
13th Jul 2019
1.5
Appointment verified by SALONGENIUS Software

First can I stress that Rosalinda is lovely and did a good cut, and the welcome was excellent. But I would like to point out where I didn't enjoy my visit. I felt a bit of hard sell at products and colour despite me being clear I was happy with my own and had stopped colouring last year. My biggest problem however was with the other stylist who washed my hair - who, despite me having some 7" of silver growth and discussing how much I was looking forward to growing it long again, repeatedly told me "grey hair doesn't look good long". This was unprofessional and rude. I had to wait nearly half an hour as they were running over, and the appointment felt rushed. And when I came to pay, I was asked for £60 instead of the booked £55, which I successfully pointed out was incorrect. However, I feel even for £55 I should not have had to defend my decision to be long and silver, or indeed had to repeat so many times that I didn't want to colour again. I don't go to salons any more because I never find one that understands curly hair. There needs to be a complete rethinking in the hair industry of how to treat curly hair - despite repeatedly saying I wanted to dry it naturally she insisted on blowing it out - I should have put my foot down and refused but I felt under pressure as she said she "needed to check the cut". I'm annoyed I paid full price to be honest - cut is great but I felt I had to defend myself too much.

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Response from TONI&GUY Tunbridge Wells

Dear Helen,

I am very sorry that you have had an unhappy experience. The stylist whom washed your hair has expressed a personal opinion, that I appreciate may well have come across rude for which I can only apologise. I will bring this to her attention and explain that this has upset you. Rosalinda is a talented member of our team and we would like to offer you a complimentary natural blow dry with Rosalinda as and when suits you.

I will try calling you today to discuss and would like to apologise for any upset caused and hope that we can turn this around.

Sincere apologies

Emma Manager

Excellent service

Sonja Rose
12th Jul 2019
Team Member: Stane
5.0
Appointment verified by SALONGENIUS Software

Fabulous experience with Stane and Gemma and as always I am extremely happy with my hair

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Response from TONI&GUY Tunbridge Wells

Thank you so much for your time to review.We are very happy that you have enjoyed thee experience. We have a dedicated team of amazing young women. Thank you and see you soon.

Perfect!

Sarah vigor
8th Jul 2019
Team Member: Rosalinda
4.5
Appointment verified by SALONGENIUS Software

Rosalinda was great she understood what I was aiming for and then created a style that suited me. She was so lovely and I look forward to seeing her next time.

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Response from TONI&GUY Tunbridge Wells

Thank you Sarah for your lovely review. Rosalinda is a great hairdresser and we are proud to have her in our team .

Thanks Emma

Saturday 3:00

Emily
8th Jul 2019
3.0
Appointment verified by SALONGENIUS Software

Not the usual standard

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Response from TONI&GUY Tunbridge Wells

Hi Emily,

Thanks for taking the time to review your haircut. I am very sorry that you have had an unhappy service. I would like to rectify this for you and will contact you directly.

Many thanks Emma

Great

Pc
29th Jun 2019
Team Member: Emma
5.0
Appointment verified by SALONGENIUS Software

Great cut great team .

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Response from TONI&GUY Tunbridge Wells

Hi PC,

Thank you very much for your kind review. We look forward to seeing you again soon.

Many Thanks

Emma

Brilliant hair cut

Lucy Durman
22nd Jun 2019
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

Best hair cut I’ve had in ages. Rosalinda is a great hairdresser and so lovely.

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Response from TONI&GUY Tunbridge Wells

Hi Lucy

Thank you for taking the time to review . We are pleased that you are happy with our wonderful Rosalinda. Many thanks

Emma

Cut and blow dry

Jo Cuthbert
21st Jun 2019
Team Member: Rachel
5.0
Appointment verified by SALONGENIUS Software

Rachel once again exceeded expectations, I asked for a graduated bob and it’s perfect. Thank you for wonderful service once again.

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Response from TONI&GUY Tunbridge Wells

Hi Jo,

Thank you very much for your kind comments. Rachel is a valued member of our happy team.

Many thanks

Emma

Hair Day

odette
15th Jun 2019
Team Member: Gemma
5.0
Appointment verified by SALONGENIUS Software

Fab experience . Thank you

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Response from TONI&GUY Tunbridge Wells

Thank you Odette for you kind review. It is always lovely to see you .

Thank you for your custom . Emma x

Hair Colour

Jane Andrews
11th Jun 2019
Team Member: Rachel
5.0
Appointment verified by SALONGENIUS Software

I thought the hair colour treatment I received was great. Rachel understood what I wanted to have done. My hair colour is back to being dark, which is how I like it to be. Very good value, I'm very happy and satisfied with my hair and with the service I received.

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Response from TONI&GUY Tunbridge Wells

Hi Jane,

Thank you for your lovely review. Rachel is a valued member of the team and we are happy you are happy.

Many thanks

Emma

Meticulous

Kate
30th May 2019
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

Intituitive and sympathetic hairdresser. She spent so much care and attention with maybe the best haircut I have ever had.

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Response from TONI&GUY Tunbridge Wells

Thank You Kate . So pleased your happy .

Thank you

Nicci Minikin
11th May 2019
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

What a wonderful stylist and lady. She knew exactly what I was asking for and more importantly what was needed to create a wonderful style. What a great experience. Thank you so much Rosalinda xx

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Response from TONI&GUY Tunbridge Wells

Thank you Nicki we are pleased your are happy.

Great

Jane Dashey
11th May 2019
Team Member: Gemma
5.0

Brilliant colour, Gemma really seems to understand the correct colour tone for your skin.

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Response from TONI&GUY Tunbridge Wells

Thank you Jane we are very proud of our technical team . Gemma is pleased you are pleased .

Highlight

Annette Green
9th May 2019
Team Member: Gemma
5.0
Appointment verified by SALONGENIUS Software

Fabulous highlights from Gemma. Excellent advice with brilliant results. Highly recommended

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Response from TONI&GUY Tunbridge Wells

Thank you Annette we look forward to seeing you again. We are proud to have Gemma with us.

A very good hair day!

Jaq Chase
3rd May 2019
Team Member: Rosalinda
5.0
Appointment verified by SALONGENIUS Software

Rosalinda is an excellent hairdresser; very professional and thorough. She listened to what I wanted and gave me a really great haircut. I don’t normally rebook before leaving but I did this time.

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Response from TONI&GUY Tunbridge Wells

Thank you very much for taking the time to review our salon.

Apologies for the delayed response .

Kindest Regards

Emma