William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.92
1,547 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Wash and blow dry

Jo Shepherd
28th Mar 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Really attentive and very professional. I am very pleased with the results. Thank you

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Super haircut

Pippa West
28th Mar 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Always receive a lovely warm welcome and feel 100% pampered and happy after leaving
Thank you to a great team

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Very satisfied!

Joan Mccollough
26th Mar 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily has been my stylist for about 10 years. She is always careful to cut my hair exactly as I've requested. She always makes helpful suggestions, as well, and explains her reasoning thoroughly. I couldn't ask for a nicer, more considerate, competent stylist!

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Hair

Laura Hayes
26th Mar 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily as always bloody amazing hair cut and colour. Thank you 🙏 x

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Cut and wash

Kate Rawlinson
25th Mar 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily took so much care, deciding to dry cut my hair and then washed it. It was great!😊

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Response from William Charles Hair

Hi Kate,

Thanks for leaving us such a lovely review! We are so glad to hear that you had a great experience at our salon. Our team strives to provide the best service possible, and we are happy to know that Emily took such great care of you. We love when our clients leave feeling satisfied and happy with their haircuts.
Thank you for trusting us with your hair. We hope to see you again soon!

Warmly,
The team at William Charles Hair

First Visit

Louise Evans
25th Mar 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Lovely friendly welcome on arrival. Philippa was very patient and understanding as we explored what to do with my hair. She did an excellent job and spent time on getting the finishing look we were after. Highly recommend her. Thankyou 😊

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Response from William Charles Hair

Hi Louise,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had a wonderful experience at our salon and that Philippa was able to create the perfect look for you. Our team takes pride in providing excellent service to our customers, and we are glad that we were able to meet your expectations.

We appreciate your recommendation and hope to see you back at our salon soon.

Kind regards,

The team at William Charles Hair

Excellent

Sarah Dean
24th Mar 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Had a long appointment with Joe today. Overdue foils, treatment, cut and dry. Very very pleased and discussion all the way. Great head massage too. Took years off me I think!

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Response from William Charles Hair

Hi Sarah,

We are thrilled to hear that you had a wonderful experience during your appointment with Joe! It is always our goal to make sure our clients feel comfortable and satisfied throughout their time with us.

Thank you for acknowledging the great communication and the indulgent head massage, we are glad to know that they added to your overall experience at our salon. We are even more delighted that you feel rejuvenated after your service.

We truly appreciate your trust in our team and for choosing to spend your time with us. We hope to see you again soon for another refreshing visit to our salon!

Warmly,
The team at William Charles Hair

First Visit

Sandra Mitchell
23rd Mar 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

On arriving great welcome fitted me in for appointment with Philippa. Very relaxed but busy salon which was impressive.

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Response from William Charles Hair

Hi Sandra,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your experience at our salon and that Philippa was able to fit you in for an appointment. We always strive to provide a relaxed and welcoming atmosphere for our clients, so we're glad that came across during your visit. Our team works hard to maintain a busy and thriving salon, so we really appreciate your kind words. Thank you again for your support and we hope to see you soon at William Charles Hair.

Best,
The team at William Charles Hair

Mrs

Carol Lewis
22nd Mar 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Always a pleasure great music choice

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Response from William Charles Hair

Hi Carol,

Thank you so much for taking the time to leave us a review. We're glad to hear that you had a pleasant experience at our salon and enjoyed the music selection. We always strive to create a welcoming and enjoyable atmosphere for our clients.

We appreciate your kind words and look forward to seeing you again soon. Thank you for choosing us for your hair needs!

Cheers,
The Team at William Charles Hair

Cut and blow dry

Linda Innocent
21st Mar 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Great result. Very happy as usual.

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Response from William Charles Hair

Hi Linda,

We are thrilled to hear that you had a great experience at our salon, as always! Thank you for taking the time to leave us a review and for your continuous support. Your satisfaction is our top priority and we're so glad we were able to achieve the desired result once again.

We look forward to seeing you again soon and providing you with another outstanding service. Thank you for choosing us and for being a valued member of our salon family.

Best,
The Team at William Charles Hair

Excellent service

Nina Stokes
18th Mar 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

This was the first time that Philippa had coloured, styled & dried my hair & she did an excellent job. The colour match was perfect & I’ve had lots of compliments.

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Response from William Charles Hair

Hi Nina,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with our stylist Philippa. We take pride in providing excellent hair colouring, styling, and drying services to all of our clients.

We are glad to hear that you were happy with the results and that the colour match was perfect. It's always a great feeling to receive compliments on our hair, and we are happy to have played a part in making that happen for you.

We hope to see you again soon and continue to exceed your expectations. Thank you for choosing us for your hair needs!

Best,

The team at William Charles Hair

Beautiful Hair

Ethne Tragett
15th Mar 2025
Team Member: Russell
5.0
Appointment verified by iSalon Software

Russell always knows what product to use to make my hair its best . It always looks really good when he has finished.

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Response from William Charles Hair

Hi Ethne,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that Russell always knows how to make your hair look its best and that you love the end result!

We'll be sure to pass along your kind words to Russell, he'll be happy to know he's been able to provide you with great service. We can't wait to have you back in our salon again soon.

Warm regards,

The team at William Charles Hair

Excellent as always

Sonia Lassnig
13th Mar 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Been going here for along time. Treated well. Nice coffee, head and hand massage. Hair transformed. Highly recommend this salon.

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Response from William Charles Hair

Hi Sonia,

Thank you so much for your lovely review and for choosing to visit us at William Charles Hair! We are delighted to hear that you have been a loyal customer for a long time and appreciate your kind words about our service. It's always our goal to make sure our clients feel well taken care of, and we're glad to hear that you enjoy our complimentary coffee and relaxing head and hand massages. Transforming hair and making our clients happy is what we love to do, so thank you for recommending us to others. We look forward to welcoming you back for your next visit.

Best regards,
The team at William Charles Hair

Mr

Cassian Wright
11th Mar 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Really kind hairdresser,
Did an amazing job for my toddler

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Response from William Charles Hair

Hi Cassian,

Thank you so much for your kind words and positive review! We are thrilled to hear that you and your toddler had a great experience at our salon. Our team takes pride in providing excellent service and making our young clients feel comfortable and happy during their appointments.

We appreciate you taking the time to share your feedback with us. It means a lot to our team. We look forward to seeing you both again for your next haircut!

Keep in touch,
The team at William Charles Hair

Fantastic!

Jan Snelling
10th Mar 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

My first visit and Philippa, couldn’t have been more helpful. My hair isn’t the easiest to cut. She did an amazing job.

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Response from William Charles Hair

Hi Jan, thank you so much for taking the time to leave us a review. We are thrilled to hear that Philippa provided you with exceptional service during your first visit to our salon. We understand that cutting difficult hair can be challenging, but we are glad that Philippa did an amazing job on your hair. We are proud to have such a talented stylist on our team. We appreciate your kind words and we hope to see you again at William Charles Hair in the future. Thank you and take care,
The team at William Charles Hair

Excellent

Sarah Fuller
3rd Mar 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Been a cluent here for 10 years.Everyone at the salon is nice. Both Emily and Philippa are great at colour. Thanks

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Response from William Charles Hair

Hi Sarah,

Thank you so much for being a loyal client for 10 years! We truly appreciate your support and feedback. We are very happy to hear that you have had positive experiences with our team at William Charles Hair. Emily and Philippa are both very talented when it comes to colour and they are grateful for your kind words.

We are always dedicated to providing a friendly and welcoming atmosphere for our clients, and we are glad it has been appreciated. Thank you again for choosing our salon and we can't wait to see you again!

Best regards,
The team at William Charles Hair

Comments on appointment

Sylvie Hobbs
3rd Mar 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Absolutely EXCELLENT ❗️Rona and her staff are not only fully qualified to do their complete hairdressing work - they do it with care and kind support

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Response from William Charles Hair

Hi Sylvie,

Thank you so much for your kind words about our salon! We are absolutely thrilled to hear that you had an excellent experience with our team, especially with Rona and her staff. Our top priority is to not only provide our clients with amazing hair services, but to do so with care and kindness. Your feedback means a lot to us and we will make sure to pass it along to our team.

We can't wait to see you again for your next hair appointment!

Best wishes,
The team at William Charles Hair

Loved it as alaZys.

Helen Walsh
1st Mar 2025
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

Very helpful.

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Response from William Charles Hair

Hi Helen,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our team to be helpful. It's always our goal to provide great customer service, so we're glad we could assist you.

We hope to see you again soon, and thank you for choosing our salon.

Best regards,

The Team at William Charles Hair

Great colour by Emily

Suzanne Birch
28th Feb 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily got the colour change i wanted spot on. So pleased with it.

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Response from William Charles Hair

Dear Suzanne,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that Emily was able to give you the perfect colour change that you wanted. We always strive to give our clients the best results and it's wonderful to know when we've succeeded.

We hope that you continue to love your new look and we look forward to seeing you again in the future.

Best regards,
The team at William Charles Hair

Lovely haircut

Karen Manson
27th Feb 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

A perfect haircut as always.

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Response from William Charles Hair

Hi Karen, thank you so much for your kind words! We are thrilled to hear that you were happy with your recent haircut at our salon. Our team at William Charles Hair takes great pride in providing top quality services to our clients, and we are happy to know that we have met your expectations. We look forward to seeing you again soon and providing you with another amazing experience. Thank you for choosing us for your hair needs. Take care!
Team at William Charles Hair

Happy hair

Helen Mount
22nd Feb 2025
Team Member: Joe
4.5
Appointment verified by iSalon Software

Great job by Joe, happy with the restyle . Thank you

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Response from William Charles Hair

Hi Helen,

Thank you so much for leaving such a lovely review for Joe at our salon! We are thrilled to hear that you are happy with your restyle and that Joe did a great job. We will be sure to pass on your kind words to him.

We are always committed to providing our clients with the best experience possible, and we are glad to hear that we delivered on that for you. We appreciate you taking the time to share your feedback, and we look forward to seeing you again at William Charles Hair.

Best,
The team at William Charles Hair

Great service

Paula Laus
22nd Feb 2025
Team Member: Russell
5.0
Appointment verified by iSalon Software

Nice manner. Friendly
All
Staff are so friendly and welcoming

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Response from William Charles Hair

Hi Paula, thank you for leaving us such a kind review! We are delighted to hear that you enjoyed our friendly and welcoming staff. At William Charles Hair, we strive to create a welcoming and pleasant environment for all of our clients. Thank you for recognizing our team's efforts. We hope to see you again soon.
Best,
The Team at William Charles Hair

1st visit

Kim Kelsey
22nd Feb 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Love my hair cut emily listened to what I wanted and delivered it thank you so much Mrs kelsey

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Response from William Charles Hair

Dear Kim,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you love your haircut and had a great experience with Emily. We pride ourselves on listening to our clients and delivering their desired look.
We hope to see you again soon and keep delivering top-notch haircuts.
Best,
The team at William Charles Hair

Curly perm

Vicki Robbshaw
21st Feb 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Lovely experience today at William Charles before I had a hair wash I had a neck and shoulder massage in between perm I received a hand massage. Very customer conscious well done lovely cut and perm

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Response from William Charles Hair

Hi Vicki,

Thank you so much for leaving such a kind review of your recent visit to our salon. We're thrilled to hear that you had a lovely experience with us and that you enjoyed the added touch of a neck and shoulder massage and a hand massage during your appointment. We're happy to know that our team made you feel well taken care of and that you left with a lovely cut and perm. We hope to see you back at William Charles for your next hair appointment.

Best,
The team at William Charles Hair

Great wet cut

Marion Jenkins
21st Feb 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

My first visit, but definitely will be coming back!

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Response from William Charles Hair

Hi Marion!

Thank you for choosing to come to our salon for your first visit. We are delighted to hear that you had a positive experience and that you will be coming back. Our team strives to provide exceptional service to all our clients, so it is great to know that we have met your expectations. We can't wait to have you back and give you the same fantastic experience again. See you soon!

Warm regards,
The team at William Charles Hair.

Superb colour & cut

Ami Stewart
21st Feb 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

I regularly go to Joe for root regrowth colour and this appointment I had a brilliant haircut too. Excellent service, as always, and wonderfully relaxing head massage from Amy.

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Response from William Charles Hair

Hi Ami, thank you so much for taking the time to write this lovely review! We are thrilled to hear that you had a great experience at our salon with Joe and Amy. We strive to provide excellent service and we are glad that we were able to make your visit wonderfully relaxing. We appreciate your support and look forward to welcoming you back for your next root regrowth colour and haircut. Take care and have a wonderful day!

Sincerely,
The team at William Charles Hair

Colour transformation

Patti Steeples
20th Feb 2025
Team Member: Joe
4.5
Appointment verified by iSalon Software

I had to change my colourist because mine had moved away from the area after 6 years. Joe made me very comfortable and despite my thinking the regrowth colour was too dark Initially we agreed to keep it until my next visit. I have had so many complements that I am really happy I took Joe's advice. I look forward to my next visit.

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Response from William Charles Hair

Hi Patti,

We are so glad to hear that you had a great experience with Joe at our salon! Thank you for taking the time to leave us a review. We understand that it can be difficult to change colourists after building a relationship with one for 6 years, but we're happy that Joe was able to make you feel comfortable during your appointment.

We are also thrilled to hear that you received compliments on your new hair colour and that you are happy with the results. We believe that our team at William Charles Hair is dedicated to providing the best advice and services to our clients.

We look forward to your next visit and can't wait to see you again!

Best,
The team at William Charles Hair

Very enjoyable and accommodating.

Heather Miller
14th Feb 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Wanted an spur of the moment haircut and you fitted me in perfectly for me .
And I had a relaxing experience .thank you

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Response from William Charles Hair

Hi Heather, thank you so much for taking the time to leave us a review! We are glad to hear that we were able to accommodate you for a spur of the moment haircut and that you had a relaxing experience with us. Our team strives to provide exceptional service to each and every client and we appreciate your kind words. We hope to see you again soon for your next visit. Warmest regards, The team at William Charles Hair.

From short to long

Sue Bradney
13th Feb 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona gave me the confidence to change the style from short to long and cut it expertly and now it looks super
Very pleased

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Response from William Charles Hair

Hi Sue,

Thank you for taking the time to leave a review for the salon. We are delighted to hear that Rona was able to give you the confidence to change your hairstyle from short to long. Our team takes great pride in expertly cutting and styling hair, so it's wonderful to hear that you are pleased with the result.

If there is anything else we can do to enhance your experience at William Charles Hair, please do not hesitate to let us know. We value your feedback and are always looking for ways to improve.

We look forward to welcoming you back to the salon in the future.

Best regards,
The Team at William Charles Hair

Colour and cut

Anonymous
13th Feb 2025
Team Member: Russell
5.0

Always made very comfortable and look forward to my next appointment. Professional highly recommend

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Response from William Charles Hair

Hi there,

Thank you so much for taking the time to leave such a kind review! We are glad to know that you had a comfortable experience with us and are looking forward to your next appointment. It means a lot to us to hear that you would highly recommend our salon.

Our team at William Charles Hair strives to provide a professional and enjoyable experience for all of our clients, and we are thrilled to know that we were able to achieve that for you.

We can't wait to see you again at your next appointment! Thank you for choosing our salon.

Best,
The team at William Charles Hair

Always a great experience

Anna Gurton
13th Feb 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

I can't recommend this lovely salon enough
Nothing is too much trouble at William Charles
Everyone is cheerful and helpful, they offer a top class service
Lucky to have them in Tenterden ❤️

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Response from William Charles Hair

Hi Anna,

Thank you so much for taking the time to leave such a lovely review about our salon. We are delighted to hear that you had a great experience with us and appreciate your kind words.

Our team at William Charles Hair takes pride in providing top class service to our clients and we are happy to hear that we were able to meet your expectations. Your satisfaction is our priority and nothing brings us more joy than hearing that our clients are happy with our services.

Thank you for choosing us and we hope to see you again soon. Take care!

Best regards,

The team at William Charles Hair

Wet cut short

Kate Rawlinson
11th Feb 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily gave a lot of time to try and sort out my difficult hair! She did a brilliant job!

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Response from William Charles Hair

Hi Kate,

Thank you so much for taking the time to leave us a review! We're so glad to hear that Emily was able to give you the perfect hairstyle for your difficult hair. We pride ourselves on providing excellent service to all our clients and we're thrilled that we were able to make your experience a positive one.

We hope to see you again soon at our salon so Emily can work her magic on your hair once again. Thank you for choosing us and for your kind words.

Best,
The team at William Charles Hair

Outstanding

Karl Hotten
8th Feb 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Excellent service and and a great cut for myself and my two daughters. We will definitely be returning

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Response from William Charles Hair

Hi Karl,

Thanks so much for taking the time to leave us such a lovely review! We are thrilled to hear that you and your daughters had a great experience at our salon. Our team at William Charles Hair takes great pride in providing top-notch service and we are happy to hear that reflected in your visit.

We can't wait to see you all again for your next haircut. Thanks again for choosing us and for your kind words. See you soon!

Warmly,
The team at William Charles Hair

Always so happy with my cut

Emma Ketteringham
8th Feb 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

So happy with my cut and I always feel so well looked after. I look forward to my appointments every time.

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Response from William Charles Hair

Dear Emma,

Thank you so much for your kind words and for taking the time to leave a review. We are thrilled to hear that you are happy with your cut and feel well looked after during your appointments with us.

Our team always strives to provide the best experience for our clients and we are glad to know that we have succeeded in making your visits enjoyable. We can't wait to see you again for your next appointment.

Thank you again for your support and for choosing our salon.

Warmly,
The team at William Charles Hair

Another great experience getting my hair done

Patrick O'Hanrahan
7th Feb 2025
Team Member: Joe
5.0

Went in yesterday for my regular haircut and tidy up done by Joe, and as always, he has done a fantastic job! He’s cut it exactly the way I like it, and as always, it was a pleasure spending time with him and having a lovely chat.

All the staff in the salon are extremely friendly and professional, and there is a really nice vibe! If you haven’t been so far, strongly recommend giving it a try.

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Response from William Charles Hair

Hi Patrick,

Thank you so much for taking the time to leave such a glowing review about your recent visit to our salon. We are pleased to hear that once again our stylist Joe did an amazing job on your haircut and that you enjoyed your time spent with him. We will make sure to pass along your kind words to Joe and our team members, who strive to provide top-notch service to our customers.

We are glad that you have noticed the friendly and professional atmosphere at our salon. We believe that creating a welcoming and positive vibe is just as important as delivering great haircuts. Thank you for recommending us to others, we truly appreciate your support.

Looking forward to welcoming you back soon.

Best wishes,
The team at William Charles Hair

Really enjoyed

Corinne Davis
1st Feb 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Enjoyed

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Response from William Charles Hair

Dear Corinne,

We wanted to take a moment to thank you for sharing your positive experience at our salon. We are delighted to hear that you enjoyed your visit to William Charles Hair. Our team values every guest and we are glad to know that our efforts have left a lasting impression on you.

We strive to create a pleasant and personalized experience for each of our customers, and we are thrilled to know that we succeeded in doing so for you. Your continued support and patronage means a lot to us.

Thank you for choosing William Charles Hair for your hair care needs. We are looking forward to welcoming you back for another enjoyable visit!

Best regards,
The team at William Charles Hair

Fab!

Carol Pepper
31st Jan 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Great colour - great cut - thrilled as always 👍

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Response from William Charles Hair

Hi Carol,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you were happy with both your colour and cut. It's always a pleasure to have you in our salon and we look forward to seeing you again soon.

Warmly,
The Team at William Charles Hair

Always good

Annie King
30th Jan 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Friendly, caring and excellent cut

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Response from William Charles Hair

Hi Annie, thank you so much for taking the time to leave us such a kind review. We're delighted to hear that you had a pleasant experience at our salon and that you were happy with your cut. We pride ourselves on providing a friendly and caring atmosphere for all our clients. Your satisfaction is our top priority, and we're glad that we were able to meet your expectations. We truly value your feedback and hope to see you back at our salon soon. Best wishes from the team at William Charles Hair.

Great Colour

Pam Russell
30th Jan 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Wonderful, relaxing hair colour and cut. The new Kuene products are great. Love the colour although it looks different when first applied the colour is rich and the condition is lovely and soft. I have been going to William Charles a long time and loved the Aveda products but this new Kuene is great. Great Colour, Great Condition, Great Value and above all a Great Salan experience. My hair looks good, I feel good and the Glowwa Hair Vitamins work like no other. Fabulous 🙂

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Response from William Charles Hair

Hi Pam, we're delighted to hear that you had a wonderful, relaxing experience at our salon and that you love the Keune products we now offer. We're glad that you enjoyed the rich colour and the soft condition it gives your hair. As a long-time customer, we appreciate your loyalty and are happy to know that you're enjoying the new product line. It's great to hear that you feel good and that our Glowwa Hair Vitamins are working so well for you - that's what we aim for! Thank you so much for your kind words and we can't wait to see you again for your next salon visit. Warm regards, the team at William Charles Hair.

Methanlic

Linda Elliston
29th Jan 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Hair I soft & silky

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Response from William Charles Hair

Hi Linda,

Thank you so much for taking the time to leave a review for our salon. We are incredibly happy to hear that you are satisfied with the soft and silky result of your hair! Our team strives to provide top quality services and we are so glad that we were able to deliver that for you.

Thank you for choosing us for your hair needs. We truly appreciate your support and we look forward to seeing you again soon.

Best regards,
The team at William Charles Hair

Philippa helped me straight away.

Anonymous
28th Jan 2025
Team Member: philippa
5.0

Philippa did exactly what I asked for.
I shall return

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Response from William Charles Hair

Hi there,

Thank you so much for taking the time to leave us a review. Our team at William Charles Hair aims to make sure that every customer leaves happy and we are thrilled to hear that Philippa met your expectations. We appreciate your support and are grateful that you chose our salon for your hair needs. We look forward to having you back in our salon soon and we will do our best to ensure that your next visit is just as satisfying.

Best regards,
The team at William Charles Hair.

Delighted

Linda Browne
27th Jan 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Very pleased with Philippa who was most attentive and did a great job. Thank you

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Response from William Charles Hair

Hi Linda,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Philippa and that she took good care of you. We will be sure to pass along your kind words to her.

We truly appreciate your support and we look forward to seeing you again soon at our salon. Thank you again for choosing us and for your lovely review.

Best,
The team at William Charles Hair

Great service

Diane Hemmett Ward
27th Jan 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Great early morning pamper Great hair and massage thankyou

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Response from William Charles Hair

Dear Diane,

Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you enjoyed your early morning pampering experience with us at William Charles Hair. It brings us great joy to know that you were happy with both your hair and massage services.

We strive to provide exceptional services and a welcoming atmosphere for all our clients. It's always a pleasure to have you in our salon.

Thank you again for choosing us for your pampering needs. We look forward to seeing you again in the future for another wonderful experience.

Warmest regards,
The team at William Charles Hair

Colour/cut

Ros Gorman
25th Jan 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

I am so pleased with my colour and cut that Rona did today. I am loving having my hair razor cut , as it needs very little attention from me

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Response from William Charles Hair

Hi Ros, we are so happy to hear that you are pleased with your recent visit and that you are loving your razor cut! Rona is a great stylist and we are lucky to have her on our team. We believe that our clients' hair should be easy to maintain and we are glad to hear that we have successfully achieved that for you. Thanks for choosing our salon and we look forward to seeing you again soon. Take care, the team at William Charles Hair.

Great find

Suzanne Roberts
22nd Jan 2025
3.5
Appointment verified by iSalon Software

Lovely Salon great staff and professional hair care 💯 will return

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Response from William Charles Hair

Hi Suzanne,

Thank you for choosing our salon and taking the time to leave us such a lovely review. We are glad to hear that you had a great experience with our staff and enjoyed our professional hair care services. We truly appreciate your kind words and we look forward to welcoming you back in the future.

Take care,
The Team at William Charles Hair

Excellent appointment- as always!

Ami Stewart
21st Jan 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Super colour service and excellent blow-dry from Joe. Always very relaxing too, especially when you have a wonderful head massage from Amy. 10/10 again!

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Response from William Charles Hair

Hi Ami,

Thank you so much for your kind words and for taking the time to write a review. We're thrilled to hear that you had a great experience with Joe and Amy. Our team at William Charles Hair takes great pride in ensuring a relaxing and enjoyable visit for our clients. It's wonderful to know that we've exceeded your expectations once again. Thank you for giving us a 10/10 rating, your satisfaction means a lot to us!

We look forward to providing you with more amazing hair services, along with Amy's wonderful head massages in the future. See you soon!

Best,
The Team at William Charles Hair

Hair !

Karen S-J
19th Jan 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Moving to a new area meant a new hairdresser search - every woman’s nightmare. Then I tripped over this nice looking salon & had my 1st cut with Joe - great customer service, great chat, great coffee & shortbread! Phew! Looking forward to Visit 2 … 👍🏼

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Response from William Charles Hair

Hi Karen,

Thank you so much for taking the time to leave us a review! We're delighted to hear that we were able to make your hairdresser search a little less daunting. We're happy to know that Joe provided you with great customer service and an enjoyable experience during your first visit. We take pride in creating a friendly and welcoming atmosphere for all of our clients. And of course, we're delighted to hear that you enjoyed our coffee and shortbread - they're two of our favourites too!

We can't wait to see you for your second visit and continue providing you with exceptional service.

Best Regards,
The Team at William Charles Hair

First timer

Anonymous
18th Jan 2025
Team Member: emily
5.0

What a treat! Fantastic experience from start to finish - lovely head, neck and shoulder massage; expertly carried out shampoo; great guidance on re-style; good coffee (and a shortbread biscuit!) - what’s not to like?

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Response from William Charles Hair

Hi there,

We are so glad to hear that you had a fantastic experience at our salon. Providing a relaxing and enjoyable experience for our clients is always our top priority. Our team is dedicated to providing expertly carried out services, as well as helpful guidance for any re-styling needs. And of course, who can resist a good cup of coffee and a delicious shortbread biscuit?

Thank you for choosing William Charles Hair for your beauty needs. We hope to see you again soon!

Best,
The Team at William Charles Hair

Mrs

Gintare
18th Jan 2025
Team Member: philippa
5.0

Excellent
Well happy with my hairs and colour
Done excellent job 🥰

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Response from William Charles Hair

Hi Gintare,

Thanks so much for sharing your positive experience with us! We're thrilled to hear that you're happy with your hair and colour. Our team at William Charles Hair works hard to provide excellent service and satisfaction to all of our clients. It's great to know that we succeeded in delivering this with you. We're grateful for your support and we look forward to seeing you again soon.

Warmly,
The team at William Charles Hair

Best in Sussex

Kate Compton
13th Jan 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona and her team are the best in the area. I wouldn’t go anywhere else.

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Response from William Charles Hair

Hi Kate,

Thank you for your kind words and for choosing our salon. We are thrilled to hear that you had such a positive experience with our team. It means a lot to us that you trust us as your go-to salon in the area. We are always here to help you achieve your desired look and we look forward to your next visit.

Take care,
The team at William Charles Hair