William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.92
1,487 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Very relaxing pamper!

Ellie Knowler
17th Dec 2024
Team Member: philippa
5.0
Appointment verified by iSalon Software

At 8 months pregnant I was in need of a pamper session and wind down so decided to treat myself to a blow dry.
From arrival I felt very relaxed and was looked after from start to finish. The BEST hair wash and even better blow dry, my hair was so soft and shiny ( something it’s not been for a long time! )

Philippa advised me on lots of hair products so I’d be able to re create the look at home, I will definitely be back in the new year for another blow dry and to stock up on some new haircare!

Thanks so much Philippa ❤️

Service
Value
Result
Cleanliness
Atmosphere

Happy with Hair!

Helen Mount
16th Dec 2024
Team Member: Joe
4.5
Appointment verified by iSalon Software

Thank you Joe, great job, as always

Service
Value
Result
Cleanliness
Atmosphere

Very happy

Emma Ketteringham
14th Dec 2024
5.0
Appointment verified by iSalon Software

Philippa did a beautiful job with my daughters’ hair. They were both very happy. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Emma,

Thank you for taking the time to leave us a review. We are thrilled to hear that Philippa did a beautiful job with your daughter's hair and that they were both happy with the results. Our team at William Charles Hair takes great pride in providing our clients with the best hair services possible.

We look forward to seeing you and your daughters at the salon again soon!

Best,
The Team at William Charles Hair

Special place

Pippa West
12th Dec 2024
Team Member: Rona
5.0
Appointment verified by iSalon Software

I felt welcomed, cared for first with Rona checking what was needed doing today , then excellentrelaxing head massage and hair wash Isabella and super hair cut and style by Rona. Thanks to all

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Pippa,

Thank you so much for taking the time to leave us a review. We're so happy to hear that you had a great experience with us! Rona and Isabella are definitely a great team and we're glad they were able to take care of you. We hope you left feeling relaxed and happy with your new haircut. Thank you for choosing to come to our salon and we look forward to seeing you again soon.

Best regards,
The team at William Charles Hair

Perfect

Carol Pepper
9th Dec 2024
Team Member: Rona
5.0
Appointment verified by iSalon Software

Fantastic colour!!!! And cut too of course!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Carol,

Thank you so much for your lovely review! We are thrilled to know that you were happy with both the colour and cut from your recent visit. Our team at William Charles Hair always strives to provide the best service and results for our clients.

We appreciate your kind words and it means a lot to us. We hope to see you back at our salon soon and continue to wow you with our services. Thank you again for choosing us and for taking the time to share your experience.

Best regards,
The team at William Charles Hair

Hair colour

Gaie Loftie
6th Dec 2024
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona is my life saver she makes me feel life is worth living xxx

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Gaie,

Thank you so much for your positive review! We are thrilled to hear that Rona provided such a wonderful experience for you. We strive to make all of our clients feel fulfilled and happy during their visit.

We hope to see you again soon and provide you with more great hair services. Take care!

Warmly,

The Team at William Charles Hair

A ch a good hair do!

Ann Bryant
5th Dec 2024
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona just seems to know everything about every one of her clients’ hair! She gets my hair to look just how I want it to look and all in a dry cut as that’s my choice

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Ann,

Thank you for taking the time to share your experience at our salon. We are so glad that Rona was able to meet your expectations with your hair. We are proud of our team's expertise and are grateful to have such talented stylists like Rona onboard.

It's great to hear that she was able to achieve your desired look with a dry cut. We understand that everyone has their own preferences and we always strive to accommodate them.

We can't wait to have you back at our salon for your next hair appointment. Thank you for choosing us and for your kind words.

Warmly,

The team at William Charles Hair.

Luxury hair salon ✨️ ✨️✨️✨️✨️

Yamary Fernandez
3rd Dec 2024
5.0
Appointment verified by iSalon Software

Luxury hair salon. love the hand massage while you are waiting for your heair to wash.Nice cappuccino . They are friendly and realy help you at all the time. very happy with my hair ☺️

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Yamary,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you enjoyed your experience at our salon and that you were happy with your hair. We take great pride in providing luxurious services and making our clients feel pampered while they are with us. We're also glad that you appreciated our friendly and helpful team, as well as our complimentary hand massages and cappuccinos.

Your satisfaction is our top priority and we hope to have the opportunity to pamper you again in the future. Thank you once again for choosing our salon.

Best regards,

The team at William Charles Hair.

Excellent service

Sura Albayati
2nd Dec 2024
Team Member: Russell
5.0
Appointment verified by iSalon Software

I can’t recommend this Hair Salon enough! The staff very professional and knowledgeable. Extremely helpful and utterly pleased with care provided each visit.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Sura,

Thank you so much for your lovely review! We are thrilled to hear that you had such a positive experience at our salon.

Our team at William Charles Hair takes great pride in providing professional and knowledgeable hair services to our clients. We are glad to hear that you found our staff to be helpful and that you are happy with the care we provide during each visit.

We truly appreciate your recommendation and hope to see you again soon.

Take care,
The team at William Charles Hair

Caring and professional

Ethne Tragett
1st Dec 2024
Team Member: Russell
5.0
Appointment verified by iSalon Software

As always precise and careful cutting and styling, hair looked beautiful

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Ethne, thank you so much for your kind review! We're glad to hear that you enjoyed your experience at our salon and that you were happy with the result of your recent haircut and styling. Our team takes great pride in delivering precise and careful services to our clients. We look forward to welcoming you back for your next appointment. Have a great day!
Sincerely,
The team at William Charles Hair

Fabulous cut

Ruth Archer
29th Nov 2024
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

Lovely cut, just as requested, thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Ruth,

Thank you for taking the time to leave such a kind review! We are thrilled to hear that you were happy with your cut and that it was just as you requested. Our team at William Charles Hair always strives to deliver the best hair services possible, so it's wonderful to know that we met your expectations.

We hope to see you again soon for your next hair appointment. Thank you for choosing our salon and for your support.

Best regards,
The team at William Charles Hair

Excellent service, as always

Ruth Archer
29th Nov 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Colours were just right

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Ruth, thanks so much for leaving a review for us. We're glad to hear that the colours we did for you were just right. Our team works hard to make sure each client gets their desired look. We value your feedback and hope to see you again soon. Take care!

Best, The team at William Charles Hair

Lighter & brighter

Anonymous
28th Nov 2024
5.0

Great experience & result

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi there! Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience at our salon and were happy with the result. We always strive to provide our clients with the best services and it means a lot to us that we were able to meet your expectations. We hope to see you again soon for your next hair appointment. Thanks again for choosing our salon. Take care!
The team at William Charles Hair

Colour and cut

Katherine Lagden
28th Nov 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Excellent experience as ever. Emily discussed new colours with me. Very helpful advice.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Katherine,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had an excellent experience with us! Our team at William Charles Hair strives to provide the best service and we're happy that Emily was able to help you choose a new color and give helpful advice.

We look forward to seeing you again soon for your next appointment.

Best,
The team at William Charles Hair

Mrs

Anonymous
23rd Nov 2024
5.0

Absolutely love this place, feel really welcomed, and very pampered. Rona is an amazing woman and knows exactly what I like, always come away very happy and pleased . And not to forget Russell he is amazing too and the twin who works with Rona who always washes my hair lovely girl and I wish her well in her future hair dressing career Love you all xxx

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear reviewer,

Thank you so much for your wonderful review! We are thrilled to hear that you love visiting our salon and that you always feel welcomed and pampered. Rona, Russell, and the rest of our team at William Charles Hair strive to ensure that every client has a positive experience and leaves feeling happy and pleased.

We are also so pleased to hear that you have built a great relationship with Rona and that she knows exactly what you like. And we couldn't agree more, Russell and our talented team member who helps with washing hair are absolutely amazing! We will pass along your kind words to them.

Thank you again for your lovely review and continued support. We look forward to pampering you again soon!

Best wishes,
The team at William Charles Hair

Excellent, as ever !

Anonymous
22nd Nov 2024
5.0

V relaxing experience as I know that Emily never fails to cut, colour and blowdry my hair exactly as I like it …every time 👍

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear valued customer,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you had a relaxing visit and that Emily continues to meet your hair needs each time.

Your kind words mean a lot to our team and we are grateful for your loyalty. We truly strive to provide our customers with a comfortable and satisfactory experience.

We can't wait to welcome you back to our salon for your next hair service and hope to continue exceeding your expectations.

Best Regards,
The team at William Charles Hair

Hair cut and colour

GiIlian Allard
22nd Nov 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Excellent as always

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Gillian,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you have consistently had an excellent experience with us at William Charles Hair. It means a lot to our team.

We always strive to provide top-notch service and it's always wonderful to hear that our efforts are appreciated. We can't wait to see you again soon!

Best regards,
The team at William Charles Hair

A great cut!

Mary Kinsey
21st Nov 2024
Team Member: Joe
5.0
Appointment verified by iSalon Software

Joe listens to what I ask for and talks to me to make sure the plan is clear. Always a good cut. Relaxed and friendly atmosphere and a pleasure to visit this salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Mary,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Joe did a great job listening to your requests and making sure everything was clear before starting your cut. We always strive to create a relaxed and friendly atmosphere for our clients, and we are happy that you found our salon to be a pleasure to visit. We appreciate your kind words and can't wait to have you back for your next cut!

All the best,
The team at William Charles Hair

New hair product

Martin Knight
21st Nov 2024
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona deployed a new hair colorant. Really good from the off. Some products take time to tone down. Not this one

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Martin,

Thank you for taking the time to leave us a review. We are so happy to hear that you had a positive experience with our new hair colorant at William Charles Hair. We pride ourselves on providing high-quality products that deliver excellent results, and it sounds like this was the case for you.

We're glad that you didn't have to wait for the colour to tone down, as we understand that can sometimes be a frustrating process. Thank you for choosing our salon and we hope to see you again soon.

Warmly,
The team at William Charles Hair

Brilliant

Jenny Rutland
21st Nov 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Everything perfect

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Jenny,

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a perfect experience at our salon.

Your satisfaction is our top priority, and we are happy that we were able to meet your expectations. We appreciate your support and we hope to see you again soon.

Warmly,
The team at William Charles Hair

William Charles

Linda Baker
20th Nov 2024
Team Member: Rona
5.0

Excellent caring service

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Linda,

Thank you so much for your kind review of our salon. We are thrilled to hear that our team provided you with excellent and caring service. We always strive to create a positive experience for our clients and we are so happy that we were able to do so for you.

We appreciate you taking the time to share your experience and we look forward to seeing you again soon. Thank you for choosing William Charles Hair for your salon needs.

Best regards,
The team at William Charles Hair

Lovely haircut

Karen Manson
19th Nov 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Always 5 star. It’s my treat to myself to relax and have a great haircut at the same time 😊

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Karen, thank you so much for your kind review! We are thrilled that you always have a 5-star experience at our salon. We strive to provide a relaxing and enjoyable environment for all our clients, and we are happy to hear that you feel the same way. It means a lot to us that you choose to treat yourself with a great haircut at our salon. We look forward to welcoming you back for your next appointment. Take care!
Team at William Charles Hair

Joe at William-Charles Tenterden

Beth West
18th Nov 2024
Team Member: Joe
4.5
Appointment verified by iSalon Software

I’ve recently moved out of the area but wouldn’t go anywhere else to get my hair done. Joe is brilliant … both friendly and very professional. Always worth the 2 hour round trip !

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Beth,

Thank you for taking the time to leave such a lovely review. We are so glad to hear that you enjoyed your experience at our salon with our stylist Joe. We pride ourselves on our friendly and professional service and it's great to hear that we were able to provide that for you.

We appreciate you making the extra effort to come back to our salon even though you have moved away, and we hope to continue exceeding your expectations in the future. Thank you for choosing us to take care of your hair!

Best,
The team at William Charles Hair

Trim

Kate Rawlinson
14th Nov 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Lovely cut today, very pleased, thank you Emily.

Service
Value
Result
Cleanliness
Atmosphere

Trim

Kate Rawlinson
14th Nov 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Lovely cut today, very pleased, thank you Emily.

Service
Value
Result
Cleanliness
Atmosphere

Trim

Kate Rawlinson
14th Nov 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Lovely cut today, very pleased, thank you Emily.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Kate,

Thank you so much for taking the time to leave us this kind review. We're thrilled to hear that you were pleased with your cut by Emily. We will definitely pass along your compliments to her.

At William Charles Hair, our goal is to provide our clients with high-quality services and a positive experience. We are so happy that you enjoyed your visit and we look forward to seeing you again soon.

Thank you for choosing our salon and for supporting our team. We appreciate you!

Best,
The team at William Charles Hair

Great service!

Barbara Scott
13th Nov 2024
Team Member: Rona
5.0
Appointment verified by iSalon Software

As always a great cut and lovely ‘extras’ like the head and shoulder massage and good coffee.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Barbara, thank you so much for leaving us a review. We're thrilled to hear that you had a great cut with us! Our team always aims to make every experience at our salon special with little extras like the head and shoulder massage and good coffee. Thank you for noticing and appreciating these details. We hope to see you again soon at William Charles Hair. Take care!
Warmly, The Team at William Charles Hair.

Superb new cut and colour

Pam Russell
11th Nov 2024
Team Member: Rona
5.0
Appointment verified by iSalon Software

Good advice as always. Rona listens and discusses how you feel about the style and colour. The salon is lovely, modern, stylish and clean. The coffee and biscuits are very welcome. My visits are a highlight in my calendar. My hair is handled brilliantly despite it's problems and I leave the salon on cloud nine. I recommend the salon and Rona to anyone who asks.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Pam,

Thank you for taking the time to leave us such a lovely review! We are so happy to hear that you had a great experience at our salon with Rona.

It's fantastic to hear that you appreciate our modern and stylish salon, as well as the complimentary coffee and biscuits. We strive to make our clients feel not only great about their hair, but also relaxed and at home during their visits.

We are also glad to hear that Rona takes the time to listen and discuss your style and color preferences with you, and that you leave our salon feeling on cloud nine. We couldn't ask for a better compliment!

Thank you for recommending our salon to others, we truly appreciate it. We look forward to seeing you again soon for your next highlight in the calendar.

Best,
The team at William Charles Hair

Great haircut

Gillian Dalton
10th Nov 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

I have revisited Emily to cut my hair a number of times now and have been very pleased every time with the result. I really like the way Emily discusses with me the style that I want to create and my options for colour and the products that best suit my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Gillian,

Thank you for taking the time to leave such lovely feedback for our stylist Emily. We are delighted to hear that you have been consistently happy with the results of your haircuts at our salon.

At William Charles Hair, we believe that communication between our stylists and clients is key in achieving the desired look for each individual. We are glad to hear that Emily has been able to discuss with you your desired style and offer the best options for your hair.

We appreciate your support and look forward to seeing you again soon for your next visit.

Warmly,
The team at William Charles Hair

Thank you

Anitha
9th Nov 2024
5.0

Thanks you so much Rona and team for my hair colour service today. I really like the new colour and trusted your advise 100%. I have been coming here for years and everyone is so friendly and welcoming.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Anitha,

Thank you so much for taking the time to leave us such a wonderful review! We are delighted to hear that you loved your hair colour service with Rona and our team. Your trust in our expertise means a lot to us, and we are happy to have served you for many years.

It's always a pleasure to have you at our salon, and we are grateful for your continuous support and kind words. Our team takes great pride in creating a friendly and welcoming atmosphere for all our clients.

We look forward to seeing you again and providing you with another five-star experience!

Best regards,
The team at William Charles Hair

Excellent service

Richard Johnson
9th Nov 2024
Team Member: Joe
5.0
Appointment verified by iSalon Software

Such good personal service. I wouldn’t feel comfortable anywhere else!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Richard, thank you for taking the time to leave us feedback. We're glad to hear that you had a positive experience with our salon. Our team takes great pride in providing excellent personal service to all of our clients. It means a lot to us that you feel comfortable with us and we hope to continue serving you in the future. Thank you again for choosing William Charles Hair. Warm regards, The team at William Charles Hair.

Feeling Groovy 🙂😎

Debby Garnham
8th Nov 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Another great result with Emily's advice. I'm loving the new products!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Debby,
We are delighted to hear that you had another great experience at our salon with Emily's advice. It is always our top priority to provide our clients with the best possible results, and it sounds like Emily has done just that. We are also glad to hear that you are enjoying the new products recommended by Emily. Thank you for taking the time to leave us a review, it means a lot to us. We look forward to your next visit with us!
Take care,
Team at William Charles Hair

Lovely salon. Knowledgeable staff. Great results

Anonymous
7th Nov 2024
4.5

Lovely staff, very warm and welcoming. I was given good advice regarding my hair colour and cut and am very pleased with the outcome.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi there!

Thank you so much for taking the time to leave us a great review! We're thrilled to hear that you had a positive experience at our salon and that our team members were friendly and accommodating. Our goal is to always provide the best possible advice to our clients and it's wonderful to hear that you are happy with your hair color and cut.

We hope to see you again soon at William Charles Hair. Don't hesitate to reach out if you have any further questions or concerns. Have a great day!

Best,
The team at William Charles Hair

Cut and roots

Laura Hayes
5th Nov 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily cuts and colours to perfection, she is a fabulous friendly and lovely lady. I just love always going to have my hair done. X

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Laura,

Thank you so much for taking the time to leave such a lovely review for our salon. We're thrilled to hear that you had a great experience with Emily - she truly is a talented stylist and a kind soul.

We always strive to create an enjoyable and comfortable atmosphere for our clients, so we're happy to hear that you love coming to us for your hair needs!

Thank you again for your support and kind words. We can't wait to see you again soon at William Charles Hair.

Warmly,
The team at William Charles Hair

Great cut and as always a pleasure chatting with Joe

Patrick
5th Nov 2024
Team Member: Joe
5.0

I’ve been coming for some years and always been happy with the hair cut, style and service. Very friendly staff and nice relaxed atmosphere.

Joe is always a pleasure to spend time with and he did a great job tidying up my hair to make me look respectable.. as I was well overdue a cut due to work pressures.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Patrick,

Thanks for taking the time to leave such a kind review. We're thrilled to hear that you've been a happy customer for years and that you enjoy our friendly staff and relaxed atmosphere. We couldn't agree more about Joe - he's a talented stylist and it's always a pleasure having him on the team. We're delighted that he was able to tidy up your hair and help you feel your best despite your busy work schedule.

Thanks again for your continued support and we look forward to seeing you again soon at William Charles Hair.

Best,
The team at William Charles Hair

Superb stylist

Joan Mccollough
29th Oct 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Precision cutting and shaping is her forte. Top notch stylist!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Joan,

Thank you for taking the time to leave us a review! We're so happy to hear that you enjoyed your experience with our stylist. We pride ourselves on our precision cutting and shaping skills, and we're thrilled to have met your expectations.

We hope to see you again soon for your next haircut or styling session. Your support means the world to us!

Warmly,
The William Charles Hair team

Colour & cut

Urszula Bishop
28th Oct 2024
Team Member: Rona
5.0

I'm very happy with my cut and colour . Rona's very good at advising and so so welcoming and a very warm person . The girls helping her are lovely too .

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Urszula Bishop,

Thank you for taking the time to share your positive experience at our salon. We're thrilled to hear that you were happy with your cut and colour. Our team takes pride in providing expert advice, while creating a welcoming and warm atmosphere for our clients.

We're also glad to hear that you found Rona to be a talented and welcoming stylist, and that you had a lovely experience with our team of assistants. We strive to provide the best service to all of our clients, and your feedback means a lot to us.

Thank you again for choosing our salon, and we hope to see you again soon.

Best,
The team at William Charles Hair

First visi

Lorna Mccreery
28th Oct 2024
Team Member: Russell
4.5
Appointment verified by iSalon Software

I called in without an appointment and Russel very kindly fitted me in. Very pleased with the cut and Isabella washed my hair, gave me a scalp and neck massage and brought me a lovely cup of tea! A lovely and relaxing visit. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Lorna,

Thank you so much for taking the time to leave us a review! We're glad to hear that you had a positive experience at our salon. We always strive to accommodate our clients as best we can, so we're happy to hear that Russell was able to fit you in without an appointment.

We're also glad that you enjoyed your haircut and the extra touches from Isabella. It's always our goal to provide a relaxing environment for our clients, and we're so glad we were able to do that for you. Thank you for choosing our salon for your hair care needs.

We look forward to seeing you again soon and providing you with another enjoyable visit!

Warmly,
The team at William Charles Hair

First appointment with a different stylist

Susan Bryer
28th Oct 2024
Team Member: Joe
5.0

Thankyou Joe for a brilliant cut and blowdry today I was nervous about having a different stylist as I’d just got used to Mehmet but you have cut and styled my hair beautifully today so I’m really delighted to have been recommended to you and will see you again in December
Thankyou also to the lovely Olivier who always makes me feel so welcome and relaxed ❤️

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Susan,

We're thrilled to hear that Joe did a fantastic job on your recent hair cut and blowdry! We understand that it can be nerve-wracking to switch stylists, but we're so glad you were pleased with the results. We'll make sure to pass along your kind words to Joe and Olivier, who takes great pride in making our clients feel welcome and relaxed.

We look forward to seeing you again in December, and thank you for choosing our salon. Have a lovely day!

Best,
The team at William Charles Hair

Good as always

Chris Hall
26th Oct 2024
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

As always, very friendly, very professional, a relaxing and good experience all round.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Chris,

We are delighted to hear that you had such a positive experience at our salon! Our team takes great pride in providing excellent and professional services in a welcoming and relaxing environment. Your kind words mean a lot to us and we look forward to seeing you again soon.

Take care!

The team at William Charles Hair

Colour and cut

Alison Keen
25th Oct 2024
Team Member: Russell
5.0
Appointment verified by iSalon Software

I always look forward to my appointment. Very welcoming and friendly. The only place I would go my hair is better than it ever has been.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Alison,
We are delighted to hear that you look forward to your appointments with us at William Charles Hair. Your kind words about our welcoming and friendly environment mean a lot to us. We strive to create a positive and comfortable atmosphere for all our clients.
It's great to know that you trust us with your hair and that it has never looked better. We are always dedicated to providing our clients with fantastic results and we are happy to have achieved that for you.
Thank you again for your lovely review and we look forward to seeing you again soon.
Best,
The Team at William Charles Hair

Thursday

Valerie Powell Jackson
24th Oct 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Excellent

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Valerie,

Thank you so much for taking the time to leave such a kind review for us! We are thrilled to hear that you had an excellent experience at our salon. Our team takes great pride in providing exceptional services and creating a welcoming atmosphere for all of our clients.

Please know that we truly appreciate your support and positive feedback. We hope to have the pleasure of seeing you again in the future. If there is anything else we can do to make your next visit even better, please do not hesitate to let us know.

Best regards,

The team at William Charles Hair

Always a very good customer experience

JA
19th Oct 2024
Team Member: Rona
5.0
Appointment verified by iSalon Software

As per the title, always a good customer experience and really pleased with my hair cut etc

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi JA,

Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience at our salon and that you're happy with your haircut. It means a lot to us that you had a good customer experience, as that's something we constantly strive for.

We can't wait to see you again for your next hair appointment. Thank you for choosing William Charles Hair and for being a valued customer.

Best regards,

The team at William Charles Hair

Excellent

Tracey Lyne
18th Oct 2024
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

Really nice hair wash and massage and I’m pleased with the cut - I’ll definitely be back!!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Tracey,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience during your visit to our salon. We take pride in providing the best hair services to our clients and we are happy to know that you were pleased with your hair wash, massage, and cut.

We look forward to welcoming you back to our salon in the future. Please do not hesitate to let us know if there is anything else we can do to make your next visit even better. We value your feedback and appreciate your support.

Best wishes,
The team at William Charles Hair

Emily does it again!

Andrea
18th Oct 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Thank you for a banging colour and cut yet again!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Andrea,

Thank you so much for leaving such a wonderful review! We are thrilled to hear that you were happy with your recent colour and cut at our salon. It's always our goal to provide our clients with top-notch services, and we are glad we could meet your expectations.

We truly appreciate your kind words and hope to see you again soon for your future hair needs. Thank you for choosing our salon and for being a part of our loyal clientele.

Best,
The team at William Charles Hair

As always a great experience at the salon

Nicola Eames
9th Oct 2024
Team Member: emily
5.0
Appointment verified by iSalon Software

Always feel pampered at WC

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Nicola, thank you so much for leaving us such a lovely review! We are thrilled to hear that you always feel pampered at our salon. We take pride in creating a relaxing and luxurious environment for our clients. We hope to continue providing you with exceptional services in the future. See you again soon!
Warm regards,
The team at William Charles Hair

Fab!

Carol Pepper
2nd Oct 2024
Team Member: Rona
5.0
Appointment verified by iSalon Software

Beautiful colour and great cut!!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Carol, we are so happy to hear that you had a beautiful colour and great cut at our salon! Thank you so much for taking the time to leave us a review. We always strive to provide our clients with the best hair services possible and we are glad that we delivered that for you. Your kind words mean a lot to our team at William Charles Hair. We hope to see you again soon for another fabulous hair experience. Take care! The team at William Charles Hair

Roots

Laura Hayes
30th Sep 2024
Team Member: Joe
5.0
Appointment verified by iSalon Software

Joe is always such a friendly young guy and did a fantastic job on my hair. Thanks Joe x

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Laura,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that Joe did a fantastic job on your hair and that you enjoyed his friendly personality. We'll be sure to pass along your kind words to him.

We appreciate your support and we hope to see you back at our salon soon.

Best,
The team at William Charles Hair

Always look forward to my hair appointment

Jayne Lipscombe
29th Sep 2024
Team Member: Joe
5.0
Appointment verified by iSalon Software

Excellent service from beginning to end .Joe always gives me plenty of time .I am never rushed always made to feel special.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Jayne, thank you for taking the time to leave such a lovely review. We are glad to hear that you had an excellent experience with Joe at our salon. Our team takes pride in providing top-notch service to all of our clients and we are happy to hear that you felt special and never rushed during your visit. It's important to us that our clients feel relaxed and comfortable during their appointments. Thank you for choosing our salon and we look forward to seeing you again soon. Regards, The team at William Charles Hair.

Always lovely

Emma Ketteringham
28th Sep 2024
Team Member: Rona
5.0
Appointment verified by iSalon Software

I’m always so well looked-after when I come and I always leave very happy with my hair and feeling relaxed and rested. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Emma,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you consistently have a positive experience at our salon. Our team strives to make each visit enjoyable and leave our clients feeling satisfied.

We are also glad to know that you are happy with your hair and leave our salon feeling relaxed and rested. This is exactly the kind of experience we aim to provide for all our clients. Your satisfaction is our top priority.

Thank you again for your kind words, Emma. We truly appreciate your support and look forward to seeing you again soon.

Best,
The team at William Charles Hair