William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.92
1,488 verified reviews
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Value
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Filter by rating

Very Happy

Horea Grindean
3rd May 2022
Team Member: Joe
5.0
Appointment verified by iSalon Software

It is a while since I had the feeling that the stylist is dedicated to his role. Joe is very friendly and always checking to make sure all is to my expectations. Very happy with the haircut. In the past I went to expensive hair salons and I haven’t been so happy with the haircut. I might have to travel again to Tenterden when I need my haircut. 100% recommended to friends and family. Thank you Joe!

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Response from William Charles Hair

Thank you so much Horea for the amazing review and kind words about Joe. Thank you also for the recommendation. We are so pleased that you are so happy with your hair and we look forward to seeing you in the salon again. WCH

Hair cut!

Rosie Swaine
3rd May 2022
Team Member: emily
5.0
Appointment verified by iSalon Software

Lovely hour spent in the hair dressers as always, my baby daughter was made very welcome too! Thank you......

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Response from William Charles Hair

Rosie, thank you so much for the lovely review, we always love having you and your baby in the salon, we look forward to seeing you again. WCH

Excellent service

Barbara Scott
1st May 2022
Team Member: Rona
5.0
Appointment verified by iSalon Software

Very professional salon. Good products and nice ambience but most importantly, excellent
cutting and colouring.

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Response from William Charles Hair

Barbara, thank you so much for your excellent 5 star review. We are so delighted that you love our salon and our products. WCH

Happy client.

Valerie Powell Jackson
28th Apr 2022
Team Member: emily
5.0
Appointment verified by iSalon Software

Excellent as always. Best salon in Tenterden.

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Response from William Charles Hair

Thank you so much Valerie for the excellent 5 star review. WCH

Excellent experience!

Fiona Ingle-finch
27th Apr 2022
Team Member: Daizy
4.5
Appointment verified by iSalon Software

A last minute booking as I hadn’t been in Tenterden for some time.
Daisy took time to assess what I wanted and I have come away very satisfied
No cheap but
A good experience from the moment you book

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Response from William Charles Hair

Fiona, we are delighted that we were able to accommodate and look after you in the salon. Thank you so much for the kind words about Daizy and for the great review. WCH

Happy!

Carol
26th Apr 2022
Team Member: Rona
5.0
Appointment verified by iSalon Software

Don't know how you manage to do such a brilliant job every time!! Thank you!!

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Response from William Charles Hair

Thank you so much Carol for the amazing 5 star review. WCH

Super cut

Chris Baveystock
24th Apr 2022
Team Member: Joe
5.0
Appointment verified by iSalon Software

Super cut as always

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Response from William Charles Hair

Thank you so much Chris for such a great review. WCH

Amazing service everytime

Jessika Sharp
22nd Apr 2022
Team Member: Joe
5.0

Always a pleasure to have my hair done by Joe, very sweet, very chatty and it's a great atmosphere. Joe gives the best advice and tips for my hair and great service!

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Response from William Charles Hair

Jessika, thank you so much for the lovely words about Joe, and for the amazing 5 star review. We are so glad that you enjoyed such great service. WCH

Great experience

Richard Johnson
22nd Apr 2022
Team Member: Joe
5.0
Appointment verified by iSalon Software

This was my first experience of William Charles and in particular with Jo. My initial greeting from reception was warm and welcoming. Jo was brilliant, I felt instantly comfortable, he was very professional and extremely reassuring. But above all I was delighted with the end result. All this gave me the confidence to book my next appointment before leaving the salon.

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Response from William Charles Hair

Richard, thank you so much for your lovely 5 star review and kind word about Joe, we are so pleased that you are delighted with your hair, and we look forward to welcoming you back to the salon again soon. WCH

Mrs

Gintare hamling
14th Apr 2022
Team Member: Rosie
5.0
Appointment verified by iSalon Software

Excellent experience

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Response from William Charles Hair

Thank you so much Gintare for the amazing 5 star review. WCH

Mr

Mark Hamling
14th Apr 2022
Team Member: Daizy
5.0
Appointment verified by iSalon Software

Exelent

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Response from William Charles Hair

Thank you Mark for the 5 star review. WCH

Great hairdressers

Amanda Outen
14th Apr 2022
Team Member: Daizy
5.0
Appointment verified by iSalon Software

I enjoy coming to William Charles for my regular haircut. There is a pleasant and friendly atmosphere and I know the stylists are professional, skilled and knowledgeable. I am always pleased with my haircut and my hair style has improved since I’ve been going to William Charles. Very happy customer! Xx

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Great hairdressers

Amanda Outen
14th Apr 2022
Team Member: Daizy
5.0
Appointment verified by iSalon Software

I enjoy coming to William Charles for my regular haircut. There is a pleasant and friendly atmosphere and I know the stylists are professional, skilled and knowledgeable. I am always pleased with my haircut and my hair style has improved since I’ve been going to William Charles. Very happy customer! Xx

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Response from William Charles Hair

Amanda, we are so pleased to hear that you enjoy your visits to the salon. Thank you so much for the awesome 5 star review. We look forward to seeing you again. WCH

Mrs

GiIlian Allard
13th Apr 2022
Team Member: emily
5.0
Appointment verified by iSalon Software

As always , a lovely haircut

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Response from William Charles Hair

Thank you so much Gillian for the lovely review. WCH

Great colour

Diane Hemmett Ward
13th Apr 2022
Team Member: Rona
5.0
Appointment verified by iSalon Software

Great service you are made to feel special. Nice cut and colour. Matched a colour i had in 2014 on my phone.

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Response from William Charles Hair

Diane thank you so much for the amazing 5 star review, we look forward to seeing you again. WCH

Cut and blow dry

Sophie Potts
13th Apr 2022
Team Member: Daizy
5.0
Appointment verified by iSalon Software

Lovely cut and blow dry. Listened to exactly what I asked for. Thumbs up!!

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Response from William Charles Hair

Thank you so much Sophie for the amazing 5 star review. WCH

A lovely treat….with Rosie

Hannah Franks
12th Apr 2022
Team Member: Russell
4.5
Appointment verified by iSalon Software

Rosie delt with me today and I had a great experience. She took the time to do my hair well and listened to all I said about what I wanted to achieve and how I wanted it not to look ? very pleased ?

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Response from William Charles Hair

Thank you so much Hannah for amazing review and lovely words about Rosie, we are so pleased that you enjoyed your experience at the salon. WCH

Rosie 11/04/22

Anonymous
12th Apr 2022
4.0

Did so enjoy the experience with Rosie in Tenterten

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Response from William Charles Hair

Thank you so much for your kind words about Rosie. We are delighted that you enjoyed your experience with us. WCH

My visit

Gail Birmingham
11th Apr 2022
5.0
Appointment verified by iSalon Software

I always do enjoy my visits to the salon it makes me feel good , young Rosie did a good job with me

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Response from William Charles Hair

Thank Yo so much Gail for your fabulous review and lovely words about Rosie. WCH

Always feel welcomed

Julia Arkwright
4th Apr 2022
Team Member: Rona
5.0
Appointment verified by iSalon Software

Really helpful to fit me in for a much needed fringe trim

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Response from William Charles Hair

Thank you so much Julia for your amazing 5 star review. We are always happy to help fit you in for an appointment. WCH

First cut and style

Wendy Field
2nd Apr 2022
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Felt very uplifted. Mehmet seemed to understand my hair and what I wanted to achieve thankyou

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Response from William Charles Hair

Wendy, thank you so much for your kind words about Mehmet. We are delighted to hear that you felt uplifted after your visit. We look forward to seeing you again. WCH

Holiday hair

Margaret Nash
2nd Apr 2022
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Great as always!

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Response from William Charles Hair

Thank you Margaret for your awesome review. WCH

Hair by Emily

Tracey Robertson
2nd Apr 2022
Team Member: emily
5.0
Appointment verified by iSalon Software

Excellent cut, lovely finish. Super service, as always.

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Response from William Charles Hair

Tracey, thank you so much for your excellent review and kind words about Emily. WCH

Mrs

Martine Parmentier
30th Mar 2022
Team Member: emily
5.0
Appointment verified by iSalon Software

So thrilled with my hair!! Emily took her time to get the colour just right and so professional.
Thank you.

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Response from William Charles Hair

Thank you so much Martine for the lovely 5 star review and kind words about Emily. We are thrilled that you are so happy with your hair. We look forward to seeing you again. WCH

Balayage/Root Colour Cut and Style

Joanne Fitzgerald
30th Mar 2022
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Arrived early to a warm welcome. Staff attentive with Drinks and Magazine's. First time in Salon, Mehmet and I talked on all topics. Felt comfortable and relaxed! Booked another appointment, I’m very pleased with the colour and cut. Thank you.

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Response from William Charles Hair

Thank you so much Joanne for your kind words and amazing review. We are so pleased that you love your hair. WCH

Bespoke Consideration

Martin Knight
29th Mar 2022
Team Member: Daizy
5.0
Appointment verified by iSalon Software

Really personal and considerate care from a fun and thoughtful team

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Response from William Charles Hair

Thank you so much Martin for your kind review of our salon. WCH

Appointment today for cut and colours

Amanda Richardson
28th Mar 2022
Team Member: Joe
5.0

Lovely friendly relaxed service

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Response from William Charles Hair

Thank you so much Amanda for the lovely 5 star review. WCH

Magic

TD
28th Mar 2022
Team Member: Rona
5.0
Appointment verified by iSalon Software

Prior to my first visit to William Charles in Tenterden, I had never enjoyed visiting any hairdresser, it was a chore, or a necessary evil, where I sat in my discomfort and on occasion listened to women at their worst.

Travelling the 30+ miles into the countryside to visit a hairdresser seems like utter madness but after my first visit to William Charles, I was hooked. Visiting William Charles for me is a journey into Wonderland, full of kind and talented people who radiate good vibes.

Now rarely do I believe I have a view worth sharing but after my most recent experience, it seems churlish not to, so here goes.

I had no comprehension of how completely distressing losing hair could feel. One morning having left more hair in the drain than on my head (a lovely side-effect of the ever-generous long Covid), I called Russell at William Charles and cried something like, “please help, I look Gollum out of Lord of the rings”. Russell was wonderful, he booked me in, calmed me down and navigated my hysteria with the kindness and professionalism that is William Charles.

It was with trepidation I arrived at my appointment. Rona as warm and welcoming as always, took the time to talk honestly about the outcomes, new style and treatments I could try. I had guessed, my hair would have to be cut significantly, but I have always had longer hair and I was dreading it. Rona is amazing, not only did she restyle my hair and make it look fabulous, but she also made me feel more confident and accepting of my hair follicle situation. Truth is there is no one other than Rona, I would have trusted to cut my hair.

I left William Charles feeling serene, fabulous, and loving my new haircut, that my friends is MAGIC.

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Mr

Rob cordier
28th Mar 2022
Team Member: Daizy
5.0

Very pleasant experience.
Loved the head massage/wash

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Response from William Charles Hair

Thank you Rob for the excellent review. We are so pleased that you enjoyed your experience with us and especially the head massage. WCH

Fantastic as always

Lisa Pritchard
25th Mar 2022
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily takes time to understand what you’re after. Her attention to detail and her understanding of cut and colour is exceptional. Best hairdresser I’ve had. Thank you Emily.

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Response from William Charles Hair

Lisa, thank you so much for your wonderful review and lovely words about Emily. WCH

Magic!

Ethne Tragett
25th Mar 2022
5.0
Appointment verified by iSalon Software

Thanks to Russell and the Team I’m in love my hair again - it is tamed and beautiful !

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Response from William Charles Hair

Thank you Ethne for the fabulous 5 star review. We love that you love your hair again. WCH

Tuesday 22nd March

Anonymous
22nd Mar 2022
Team Member: emily
5.0

Great cut as usual

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Response from William Charles Hair

Thank you for your kind comments. WCH

Brilliant as always?

Juanita Degenaar
22nd Mar 2022
Team Member: Joe
5.0
Appointment verified by iSalon Software

Going to William Charles is always a brilliant experience, the staff are super, friendly and welcoming and Joe is the best hairdresser, that’s why I’ve only gone to him for the last few years, he understands my frizzy curly hair, and I leave there with a cut and colour that are easy to manage and looks fabulous. Thank you as alway Joe and team x

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Response from William Charles Hair

Thank you Juanita for an awesome 5 star review and lovely word about Joe. We are so pleased to know that you leave the salon feeling fabulous, which is all down to Joe and his brilliant skills. We look forward to seeing you again. WCH

Fabulous all-round experience

Rachel Delahaye
22nd Mar 2022
Team Member: Rona
5.0
Appointment verified by iSalon Software

I have been coming to William Charles for over 10 years now for cuts, colours and treatments and I wouldn’t go anywhere else! I am a huge supporter of the Aveda brand in general but the salon experience here is fabulous - friendly but professional, they know their stuff, they listen and go above and beyond every single time to prioritise their clients. 5 stars!?

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Response from William Charles Hair

Rachel, thank you so much for the fabulous 5 star review and wonderful comments about our salon. We are so pleased that you love AVEDA as much as we do. WCH

A little bit of Heaven

Maddy Heath
17th Mar 2022
Team Member: Rona
5.0
Appointment verified by iSalon Software

As always polite friendly super clean. Seeing Rona is like meeting up with an old friend. .she is always careful to find out what you want . The end result is always pleasing. Thank you

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Response from William Charles Hair

Thank you so much Maddy for the lovely review and kind words about Rona. We are delighted that you are pleased with your hair and we look forward to seeing you again soon. WCH

Mr

Anonymous
14th Mar 2022
Team Member: mehmet
5.0

Excellent customer service

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Response from William Charles Hair

Thank you for your kind review. WCH

Colour refresh and fringe cut

Sheila Synge
12th Mar 2022
Team Member: mehmet
4.5
Appointment verified by iSalon Software

Mehmet is a very talented cutter of hair and an artist

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Response from William Charles Hair

Thank you Sheila for such lovely words about Mehmet, and for the great review. WCH

Highlights & cut & blowdry

Lesley Cleary
8th Mar 2022
Team Member: Daizy
5.0
Appointment verified by iSalon Software

Very pleased with my hair. Daisy is very friendly and talented

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Response from William Charles Hair

Thank you so much Lesley for the great review and kind words about Daizy. We are so pleased that you love your hair. WCH

Always Brillimant

Julian Smith
8th Mar 2022
Team Member: Rona
5.0
Appointment verified by iSalon Software

A pleasure every time. Warm welcome, fantastic cut and perfect service. It’s like having a London Salon in Tenterden. All that plus Aveda products, it’s a gem.

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Response from William Charles Hair

Julian, thank you so much for a fantastic review! It's such a pleasure to see you and we look forward to the next time. WCH

Hair cut

Charlie Owen
7th Mar 2022
Team Member: Daizy
5.0
Appointment verified by iSalon Software

I’m really happy with my hair and had a lovely experience. Daisy did a great head massage and was friendly. I will definitely come again. My dog was very welcomed too.

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Response from William Charles Hair

Thank you Charlie for the lovely review and kind words about Daizy. Dogs are always welcomed in the salon, we look forward to seeing you both again soon. WCH

Great experience

Pauleen Hosegood
4th Mar 2022
Team Member: Joe
5.0
Appointment verified by iSalon Software

Joe is a friendly guy and advised me on my cut and colour. I’m very pleased with what he did, my hair looks great.

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Response from William Charles Hair

Thank you so much Pauleen for the kind words about Joe and for the great 5 star review. WCH

Emily is wonderful!

Andrea
4th Mar 2022
Team Member: emily
5.0
Appointment verified by iSalon Software

Fabulous colour yet again! You always do such an amazing job Emily, thank you xx

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Response from William Charles Hair

Thank you Andrea for the amazing 5 star review and kind words about Emily. WCH

Getting to know you

April Trezies
26th Feb 2022
Team Member: emily
5.0

This was my third cut with Emily and I can tell you that I have at last found a hairdresser who does exactly what you want…no more and no less. I could not be more pleased. It takes time for a hairdresser to get to know you and vice versa. My last cut yesterday was the best I have had in ages. Thank you Emily. I am now a devoted fan! I was also delighted to get a lovely neck and shoulder massage which I am told is one of the little treats that they used to do before lockdown and are now reintroducing. Brilliant. Thank you.

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Response from William Charles Hair

April, we are so pleased that you have got to know Emily and you are delighted with your hair. Thank you so much for the lovely, honest review! We look forward to seeing you again. WCH

Fantastic cour

Jan Knights
25th Feb 2022
Team Member: Daizy
5.0
Appointment verified by iSalon Software

Have been struggling with my hair colour but Daizy listened and came up with a plan and I am absolutely delighted with the result.
Thankyou !!

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Response from William Charles Hair

Thank you so much Jan, for the great words about Daizy. We are delighted that you love your hair. WCH

Excellent as always!

Susan Holdman
24th Feb 2022
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona is a fantastic stylist. I have a very good experience every time I visit. She makes me feel great again

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Response from William Charles Hair

Thank you Susan for the lovely words about Rona. We are so pleased that you had a excellent experience with us. WCH

Amazing, amazing, amazing

Gemma O'Brien
24th Feb 2022
Team Member: mehmet
5.0
Appointment verified by iSalon Software

I moved near Tenterden a year ago and have been trying to find a new hairdresser ever since. Finally I have found my new salon. From the moment I walked into William Charles salon I felt like a VIP. It was clean, great atmosphere, upbeat music, amazing coffee, friendly staff (with beautifully manicured hair ,which is always a good sign). I was taken upstairs which was spacious, light and airy. Mehmet spent 5 hours consulting, correcting and fixing my long, limp hair that had over 7 month of colour regrowth. I left feeling like a movie star, especially having the door held open for me as I left. Well done team, especially Mehmet. 5 out of 5 from me.

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Response from William Charles Hair

Gemma, we are so pleased that you felt like a VIP, its how every guest should be made to feel in the salon. Thank you so much for the awesome 5 star review and lovely words about Mehmet and our salon. We hope to see you again soon. WCH

Super Happy

Sarah KIME
23rd Feb 2022
Team Member: Daizy
5.0
Appointment verified by iSalon Software

First appointment with Daizy and it won’t be my last! I arrived with a lank, shapeless short hairstyle and left looker much sharper and smarter. Daizy knew exactly what to do with my hair and I couldn’t be happier. Thanks Daizy - I’ll see you soon!

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Response from William Charles Hair

Sarah, thank you so much for the amazing review and kind words about Daizy and her skills. We look forward to seeing you again soon. WCH

Root Colour/Partial Foils

Tricia Shannon
21st Feb 2022
Team Member: Daizy
5.0
Appointment verified by iSalon Software

Daisy was very polite, friendly & professional. She explained everything regarding my service. And offered an additional botanical service for the benefit of my hair colour.

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Response from William Charles Hair

Thank you Tricia for the fabulous review!

Another amazing transformation

Michelle Taylor
16th Feb 2022
Team Member: Rona
5.0
Appointment verified by iSalon Software

Went in with frizzy hair and grey stripe - came out with beautiful shiny hair. Thanks to Rona, Russel & Daisy ?

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Response from William Charles Hair

Thank you so much Michelle for the awesome review. We are delighted that you love your beautiful shiny hair! WCH

First visit

Beverley Mills
15th Feb 2022
Team Member: mehmet
5.0
Appointment verified by iSalon Software

My first visit today and the experience was brilliant. Mehmet was so attentive, listened to me and and talked me through each step. Lovely products, amazing massage and altogether an enjoyable experience thank you Mehmet and all the staff at William Charles

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Response from William Charles Hair

Thank you so much Beverley for your amazing 5 star review and kind words about Mehmet and our staff. We are so pleased that you enjoyed your first visit to us and we look forward to seeing you again. WCH