William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.92
1,487 verified reviews
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Filter by rating

Friendly, Lovely & Professional!

Ethne Tragett
11th Jul 2019
5.0
Appointment verified by iSalon Software

Lovely calming atmosphere, caring professional staff, excellent Aveda products = beautiful hair!
My hair is always beautiful after I have had it cut and styled!
Great experience all round.

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Response from William Charles Hair

It is always a pleasure to look after you Ethne. A great start to a Thursday morning. See you next time.

Le Artist’

Sally English
9th Jul 2019
Team Member: Rona
5.0

At the mercy of Rona with a razor ! This talented lady styled my hair to perfection! Rona shares her knowledge and creativity to create a really personal service !

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Response from William Charles Hair

Amazing review Sally. Thank you so much for your loyalty to both Rona, Myself and our salon. See you next time.

Mrs

Tracey Carson
7th Jul 2019
Team Member: Joe
5.0
Appointment verified by iSalon Software

Excellent experience as always - great colour and cut and it’s a real pleasure to go to WILLIAM Charles - all the staff ate very friendly and happy, and Joe is very good at his job.

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Response from William Charles Hair

Thank you Tracey For your review of our salon, staff and Joe. Its always a pleasure to see you in William Charles Hair and we look forward to the next time.

Mrs

Amanda Richardson
5th Jul 2019
Team Member: Joe
5.0
Appointment verified by iSalon Software

Excellent hair stylist, hold onto him!

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Response from William Charles Hair

Thank you Amanda for your review of our salon and yes we will keep hold of Joe. See you for your next visit to William Charles Hair

Transformed my hair!

Stacey hayes
5th Jul 2019
Team Member: Joe
5.0

Fantastic! Came in and my hair was flat and boring- now it has body and shine!

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Response from William Charles Hair

Thank you Stacey for your 5 star review of our salon. AVEDA products are amazing for the hair, and making it shine. An amazing cut for the body. We look forward to seeing you for your next visit in our salon.

Recent visit

Ann Wood
3rd Jul 2019
Team Member: Rona
5.0
Appointment verified by iSalon Software

Excellent as usual

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Response from William Charles Hair

Thank you Ann for the 5 star review. Rona will always put in 100% to make sure your visits are excellent. We look forward to seeing you soon.

26/06/19

Elly Harper
26th Jun 2019
Team Member: Joe
5.0
Appointment verified by iSalon Software

Super comfortable and a very understanding stylist considering my hair is a permanent mess.
Don’t waste the opportunity to take the free head massage, the girl who does it is amazing

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Response from William Charles Hair

Thank you Elly for this review of our salon. The head massage is a lovely experience that everyone receives in William Charles Hair, and I agree that it is amazing. We look forward to your next visit.

Excellent first visit

Leticia Southgate
25th Jun 2019
Team Member: Joe
5.0
Appointment verified by iSalon Software

First visit and very impressed. I somewhat underestimated how long it would take but the hand and head massages were wonderful

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Response from William Charles Hair

Thank you Leticia for the 5 star review of William Charles Hair. We find everyone loves the extra massages you receive in an AVEDA salon. We look forward to your next visit

Realaxing visit

Heather Johnson
24th Jun 2019
Team Member: Sammy
5.0
Appointment verified by iSalon Software

A lovely clean,smart salon,with genuine character that fits right in with tenterden town,but modern too.
I had a freindly welcome and a very nice coffee,a relaxing head and neck massage with a hair wash that did not wash my whole face too!
Sammy cut my hair very well and even offered a make up retouch which was a nice little extra.

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Response from William Charles Hair

Thank you Heather for your amazing review that highlights some of the qualities of our salon. We look forward to welcoming you back into our salon for your next visit.

Experience

Ros Gorman
21st Jun 2019
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Another lovely experience, another great look

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Response from William Charles Hair

And another great review. Thank you Ros. We look forward to your next visit to William Charles Hair.

Newbie!

Ginny Whitelaw
17th Jun 2019
Team Member: mehmet
4.5
Appointment verified by iSalon Software

Excellent, thank you. Fitted me in after misunderstanding with my name, tel no, phone number and appointment time!
Mehmet listened to what I wanted and expertly delivered. All the staff were harming and attentive. A great experience and I shall be back!

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Response from William Charles Hair

Thank you Ginny for your review of our salon and i am pleased that you were very well looked after once in the salon. I can only apologise for the initial misunderstanding with your name and telephone number and hopefully i can discuss this matter with you asap. Russell

Excellent

Diane Davis
11th Jun 2019
Team Member: mehmet
5.0
Appointment verified by iSalon Software

So pleased with new cut and colour and just love the atmosphere.

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Response from William Charles Hair

Thank you Diane for taking the time to review our salon. We are happy that you are pleased with your colour and cut and look forward to your next visit.

Wow again!

Pippa G.
5th Jun 2019
Team Member: Rona
5.0
Appointment verified by iSalon Software

Thanks to Rona's skill and patience my hair looks amazing and she made me feel fabulous.'Result' should be 6 out 5 stars! Thank you x

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Response from William Charles Hair

Your hair always looks amazing Pippa. We look forward to seeing you soon and thank you for the 6 star review.

Hair cut

Jo Holliday
4th Jun 2019
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Lovely salon, with friendly caring staff. Highly recommended Mehmet. Thank you.

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Response from William Charles Hair

Thank you Jo for your recommendation of our salon and also Mehmet. We look forward to seeing you again in William Charles Hair.

Cut and style

Maria Cooper
3rd Jun 2019
5.0
Appointment verified by iSalon Software

Excellent, friendly and professional service. Needed my hair sorted for a wedding Delighted with my haircut and style. It looked very natural and soft but maintaining the style.

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Response from William Charles Hair

Thank you Maria for your review of our salon. I am happy you had excellent service and that you were delighted with your hair cut and style. We all look forward to seeing you soon.

Hair

Julie Okeeffe
1st Jun 2019
Team Member: Nicole
5.0
Appointment verified by iSalon Software

Was very good loved all the little extras

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Response from William Charles Hair

Thank you Julie for your review of William Charles Hair. We are all pleased that you love the extras you receive only at AVEDA. We look forward to seeing you soon.

Great Hardressers

Anonymous
1st Jun 2019
Team Member: mehmet
5.0

I went back to William Charles because I liked how Mehmet cuts and styles my hair and the attention to detail he gives.

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Response from William Charles Hair

Thank you for your review of our salon. I am pleased Mehmet is very attentive to you in our salon and we all look forward to seeing you soon.

Cut and style

Gemma Grierson Rickford
31st May 2019
Team Member: Sammy
5.0
Appointment verified by iSalon Software

Excellent! A great haircut and lovely girl. One slight thing- I should really avoid too much talking as I need to max out on resting and mindfulness as I am so ridiculously busy. Don’t like to be rude and say that I don’t really want to chat as I am quite a chatty person. It would suit me to have the option.

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Response from William Charles Hair

Thank you Gemma for your Excellent review of William Charles Hair. We are looking at introducing a quiet seat/area and appreciate your feedback on this matter. We look forward to seeing you very soon in our salon.

Excellent haircut

Anonymous
30th May 2019
4.5

Excellent. Highly recommend

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Response from William Charles Hair

Thank you for your amazing review and the recommendation of William Charles Hair. We look forward to seeing you again in our salon.

New fringe

Ruth Moore
26th May 2019
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Thank you again...always leave William Charles feeling fab

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Response from William Charles Hair

Thank you Ruth for the 5 star review. We hope you are liking the new fringe. See you soon.

Simply the Best

Kimberley Trow
24th May 2019
Team Member: Rona
5.0

I’d rather go to the dentist than have my hair cut ! That’s what I used to say but Rona has changed all that . I’ve found someone who just gets me and I am now a regular . Excellent in every way , I cannot fault this salon and I love the results . Thank you Rona , and thank you for taking the time with my daughter giving her advice and then managing to fit her in for a cut too x

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Response from William Charles Hair

Thank you Kimberley for the 5 star review of William Charles Hair and Rona. Who would of thought you would love coming to the hairdressers. See you soon. Russell

Uncut to super cut!

Carol Casling
18th May 2019
Team Member: mehmet
5.0
Appointment verified by iSalon Software

A great 1st unplanned visit as hadn't booked. I was thoroughly well looked after by Mehmet who made me feel very comfortable. I left feeling great! Thanks to the whole team...

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Response from William Charles Hair

Thank you Carol for your 5 Star review of Mehmet and William Charles Hair. We are extremely happy you felt comfortable in our salon and the whole team made you feel great. We look forward to seeing you in the salon very soon.

Hair colour, cut and blowdry

Marion Hudson (was Rix)
14th May 2019
Team Member: emily
5.0
Appointment verified by iSalon Software

As ever delighted with my hair and the excellent service from all of the staff and especially Emily.

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Response from William Charles Hair

Its always a pleasure to see you Marion and we look forward to many more excellent visits to our salon.

Rescue Mission

Emma Benson
3rd May 2019
Team Member: Joe
5.0
Appointment verified by iSalon Software

From beginning to end (4 and a half hours!) Joe and Cait were brilliant. Thank you

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Response from William Charles Hair

Thank you Emma for the 5 Star review. We are pleased the team looked after you on your rescue mission. See you next time.

Gents cut

Gary Bodle
1st May 2019
Team Member: Nicole
5.0
Appointment verified by iSalon Software

Excellent cut from Nicole, lovely personality and well looked after.

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Response from William Charles Hair

Always great to see you Gary. Thank you for the 5 star review and looking forward to seeing you next time.

Brilliant

Yana Woodthorpe
29th Apr 2019
5.0

Really lovely person friendly and helpful brilliant haircut. Would recommend Sammy to my friends and family.

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Response from William Charles Hair

Thank you Yana for your recommendation of Sammy and William Charles Hair. We look forward to seeing you again real soon.

Hair colour cut and blow dry

Anonymous
26th Apr 2019
5.0

So pleased with the result! Always feel better - great colour, great cut and great service.

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Response from William Charles Hair

Thank you for reviewing our salon. Its good to see all those greats in your review. It is what we all work towards. We look forward to seeing you again in William Charles Hair.

Excellent Service

Barbara Scott
26th Apr 2019
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona really cares about her clients and demonstrates a passion for hair styling that makes one feel valued.

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Response from William Charles Hair

Thank you Barbara for your review of our salon. We value everyone who comes to our salon and its good to see that this is portrayed by Rona and the team. See you soon

Colour , cut and blow-dry

Anonymous
25th Apr 2019
Team Member: Nicole
5.0

Lovely salon , friendly professional service . The salon was very clean

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Response from William Charles Hair

Thank you for your amazing review of our salon. Its a pleasure to see that our hard work is noticed. We look forward to seeing you soon.

Experience

Helen Selig
24th Apr 2019
Team Member: Nicole
5.0
Appointment verified by iSalon Software

Perfect as always

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Response from William Charles Hair

Thank you Helen for the perfect 5 star review of William Charles Hair. We look forward to seeing you on your next visit.

Great people who care about your hair

Julia Arkwright
18th Apr 2019
Team Member: Rona
5.0
Appointment verified by iSalon Software

Always feel looked after on every visit and your hair brought back to life. Not to mention Sammy’s neck, shoulder, hand and hair conditioning massages.

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Response from William Charles Hair

Thank you Julia for your amazing review of William Charles Hair. We always appreciate seeing you in our salon and hope to look after you very soon.

Very satisfied customer

Wendy Cockerill
18th Apr 2019
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Came away from salon with lovely haircut and felt relaxed after neck and shoulder massage. Such genuine customer service!

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Response from William Charles Hair

Thank you Wendy for the 5 star review and thank you for appreciating our customer service. We look forward to seeing you soon.

Great !

Chris
14th Apr 2019
Team Member: Joe
5.0

Regular visit to see Joe .. I went for a shorter style .. I love my new cut. A brilliant easy manage style & cut for a 70 year old women . Thanks Joe

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Response from William Charles Hair

Thank you Chris for your 5 star review. I am glad Joe made you feel brilliant with your new shorter style.

Happy hair

Sarah Mowbray
12th Apr 2019
Team Member: Sammy
5.0
Appointment verified by iSalon Software

First time visiting the salon, l went in feeling low and came out feeling high. The customer service is absolutely fantastic. So looking forward to my next appointment.
Thank you.

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Response from William Charles Hair

Thank you Sarah for this lovely review of Sammy and our salon. We are all happy that you think our customer service is fantastic, it is something we work really hard on. We look forward to your next visit as well.

Feedback

Katie Boughton
10th Apr 2019
Team Member: Rona
5.0
Appointment verified by iSalon Software

I always enjoy my visits that are relaxing and fun.
Lucy did a good head massage and wash. Good hair cut Rona.x

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Response from William Charles Hair

Thank you Katie for your review of our salon. It is always a pleasure to see you in for your cut with Rona.

Pure entertainment!

Alan Baker
5th Apr 2019
Team Member: Rona
5.0
Appointment verified by iSalon Software

Not so much a hair cut as an all round experience of life! Fun, fabulous, and fulfilling. I always look forward to my visits and always exit the premises looking more human than when I went in.

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Response from William Charles Hair

And we look forward to seeing you Alan. Now who do you remind us of?

Unexpectedly enjotable

Polly Thornton
4th Apr 2019
Team Member: Joe
4.5
Appointment verified by iSalon Software

Lovely, clever not pushy, understood the customer
Lovely assistant too

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Response from William Charles Hair

Thank you Polly for this review of our salon. I am pleased that all staff were lovely and professional for you. See you soon.

Best cut ever

Pippa Gagie
4th Apr 2019
Team Member: Rona
5.0
Appointment verified by iSalon Software

As I left someone said “I think this is the best you’ve cut her hair”. It was amazing. Absolutely fabulous. But the question for me is, will it look great when I do it myself? Yes it does! 2 weeks later, it still looks amazing. And yes, it looks great when I blow dry myself and even when I wash and go. Great cut Rona, big thanks x

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Response from William Charles Hair

Thank you Pippa for this amazing review of Rona and William Charles Hair. Your hair always looks excellent.

Hair colour

Rosie swaine
28th Mar 2019
5.0

Excellent as always!

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Response from William Charles Hair

Thank you Rosie for this 5 star review. Its always a pleasure to see you in the salon.

Five week appointment

Jacky Lush
26th Mar 2019
Team Member: Joe
5.0
Appointment verified by iSalon Software

Joe gave advise on my hair, as losing through medication I am on. Also gave me a moral boost. Said to ring any time if I needed more advise.

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Response from William Charles Hair

Thank you Jacky for your review of our salon. We are all always there for you if needed. See you on your next visit.

Feedback

Anonymous
23rd Mar 2019
5.0

Always the best service, friendly and welcoming. This goes for all staff at William Charles.

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Response from William Charles Hair

Thank you for your review of the salon and staff at William Charles Hair. Its amazing when someone appreciates the hard work we put in. See you very soon back in the salon.

Fab

Kate F
22nd Mar 2019
Team Member: Rona
5.0
Appointment verified by iSalon Software

What a fantastic experience. They were so welcoming, friendly & excellent at listening. I have impossible hair but Ronald did a fab job & from feeling hairdresser-phobic I'm now looking forward to going back.
Totally recommend!

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Response from William Charles Hair

Thank you Kate for your review of Rona and William Charles Hair. We look forward to seeing you on your next visit.

Nice to be back

Wendy Fletcher
22nd Mar 2019
Team Member: emily
5.0
Appointment verified by iSalon Software

I have had such a lovely afternoon ! Lovely friendly salon! Best of all , love my hair! Fantastic experience

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Response from William Charles Hair

Welcome back Wendy. Its lovely to see you again in William Charles Hair. See you soon.

Absolutely perfect, see you again soon

Sarah Hussey
18th Mar 2019
Team Member: Nicole
5.0

We arrived, in Tenterden, and we nearly walked past this hairdressers, had it not being for my husband saying ‘we’ve just walked past one’, we wouldn’t have known about it and we would have gone our way, to look for another.

Upon entering the establishment, the atmosphere and cleanliness was absolutely on point. We were greeted by Russell, who told us that they had an appointment in 30 minutes time....excellent. After he booked me in, he said ‘thank you and if you want to come back any earlier, you are more than and I shall provide you with a drink’....even better. After a 15-20 minute walk around Tenterden, we went back to the salon.

As soon as we entered, Russell, again, greeted us and offered us a drink. Me and husband opted for Latte and a Cappuccino. The Latte was the best one I have had in a long time.

After my drink, I was greeted by Nicole, my stylist. The new girl (sorry I have forgotten your name), gave my hair a wash and whilst doing this she also gave me a head and neck massage....heavenly.

Nicole then asked me what style I would like, I told her and she was more than happy to do what I had asked (which isn’t like most I’ve been too....who tell YOU, what suits YOU!!). We chatted for ages and I felt right at home....I feel like we would still be there, chatting away ☺️☺️. The other salons, I’ve been too, feel like it’s a ‘conveyor belt’ system and that they are only in it for the money and not the custom!!

I live in Battle (a good 30 miles away) and you can rest assure, I WILL be using this salon again.

Thank you to ALL of the staff accommodated myself, my husband (whom I feel sorry for, because he waited for me the entire time) and our pooch....they even gave my dog a drink, too.

I HIGHLY recommend William Charles. Well worth the trip....and it’s cheap, too.

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Response from William Charles Hair

Thank you Sarah for this amazing detailed review of our salon. For someone to notice what we all do daily at William Charles Hair is a great compliment. We very much look forward to seeing you again in our salon for another chat. See you soon.

Haircut review

Yekaterina Seaton
18th Mar 2019
Team Member: Rona
5.0
Appointment verified by iSalon Software

Absolutely love my new hair. Thank you very much. Very friendly and professional.

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Response from William Charles Hair

Thank you Yekaterina for this lovely review of Rona and William Charles Hair. We love it that you love your new hair. We will see you soon for your next visit to our salon.

Hair cut

Carmel Meade
16th Mar 2019
Team Member: Joe
4.5
Appointment verified by iSalon Software

As always Joe listened and cut my hair according to my wishes. He used extra products to help with the condition of my hair. Nice to watch the rugby too!

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Response from William Charles Hair

Thank you Carmel for your review of Joe and William Charles Hair. See you very soon.

New hairdresser!

Annie King
14th Mar 2019
Team Member: emily
5.0
Appointment verified by iSalon Software

Good experience on a first visit.
Very pleased with cut and finish.

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Response from William Charles Hair

Thank you for the 5 stars Annie. We look forward to many more visits to our salon. See you soon.

Great colour

Amanda Woods
12th Mar 2019
Team Member: Joe
5.0
Appointment verified by iSalon Software

He always gets it spot on, advising what I should/nt do colour wise

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Response from William Charles Hair

Thank you Amanda for this great review of our salon. Im glad Joe give you good advice. See you soon.

Brilliant

Angie Sloan
7th Mar 2019
Team Member: Sammy
5.0
Appointment verified by iSalon Software

Beyond brilliant. Booked last minute and was treated like a long standing regular. So great and I’ll definitely be back!

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Response from William Charles Hair

Thank you Angie for this amazing review. Every one in our salon is important and hopefully all are treated like regulars. We look forward to seeing you on your next visit.

Thanks!

Karin Moncrieff
5th Mar 2019
Team Member: emily
5.0

Always enjoy a lovely pamper and chat. Thank you!!

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Response from William Charles Hair

Thank you Karin for your 5 star review of William Charles Hair. We are pleased you enjoy your pamper visits to our salon. See you again soon.