William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.92
1,487 verified reviews
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lovely experience

Hazel
13th May 2018
Team Member: Nicole
5.0

service impeccable

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Response from William Charles Hair

Thank you Hazel for the 5 star review and for the recognition of our service. Amazing.

wonderful experience

Beverley Bingham
12th May 2018
Team Member: Joe
5.0

excellent service a very likeable young man

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Response from William Charles Hair

Thank you Beverley for rating Joe and our salon 5 Stars. We look forward to seeing you again soon.

Great!

Carol Pepper
10th May 2018
Team Member: Rona
5.0
Appointment verified by iSalon Software

Always happy with the result, and always enjoy the experience!

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Response from William Charles Hair

And we always enjoy seeing you Carol. Thank you for the amazing review of William Charles Hair.

New look

Kathleen Bishop
9th May 2018
Team Member: mehmet
5.0

My first visit and I am very pleased with my new look!

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Response from William Charles Hair

Thank you Kathleen. We are all pleased you chose our salon to get your new look. See you soon back in William Charles Hair.

The best salon around

Fern Maxted
2nd May 2018
Team Member: emily
5.0

Relaxing salon environment, lovely staff - no ‘clickyness’ that you get in some hairdressers. It’s always feels like a real treat to go and get your hair done here, with great end results!

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Response from William Charles Hair

Thank you Fern for your review of our salon. We always try to make our guests visit more than just a hair cut. We will see you soon back in William Charles Hair.

Great hair

Netta
1st May 2018
Team Member: emily
5.0

I have been really pleased with my hair now that I have been going to William Charles. The staff are excellent and always friendly and the service is second to none. I look forward to my visit and always feel renewed and revived.

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Response from William Charles Hair

Thank you Netta for rating William Charles Hair 5 stars. Its amazing when people notice our hard work with customer service. We look forward to seeing you soon.

Great New Look

Gill Guiver
28th Apr 2018
Team Member: mehmet
5.0
Appointment verified by iSalon Software

First visit to Willian's Charles salon this morning.
I have very thick ,curly ,frizzy hair,which I straighten the life out of ! I came out with a reconditioned restyle and felt like I'd had a great cut and blow dry .Not a straightener in sight !
Will definitely return .Thank you so much Mehmet .

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Response from William Charles Hair

Thank you Gill for this amazing review of William Charles Hair. Im Glad Mehmet looked after you so well and you loved your cut. Looking forward to seeing you again in our salon.

Great New Look

Gill Guiver
28th Apr 2018
Team Member: mehmet
5.0
Appointment verified by iSalon Software

First visit to Willian's Charles salon this morning.
I have very thick ,curly ,frizzy hair,which I straighten the life out of ! I came out with a reconditioned restyle and felt like I'd had a great cut and blow dry .Not a straightener in sight !
Will definitely return .Thank you so much Mehmet .

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Hair

Ruth Moore
27th Apr 2018
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Excellent - delighted!

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Response from William Charles Hair

We are always delighted to see you Ruth. Thank you for the 5 star review of William Charles Hair

Child’s cut and dry

Karen Pilcher
23rd Apr 2018
Team Member: Rachel
5.0
Appointment verified by iSalon Software

Rachel is Fantastic with my daughter

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Response from William Charles Hair

Thank you for the 5 star review. We will see you both soon.

Visit

Anonymous
21st Apr 2018
Team Member: Rona
5.0

Excellent as always

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Response from William Charles Hair

Thank you for rating William Charles Hair 5 stars. I'm glad that you are happy with your visits to our salon.

Fabulous experience

Midori
21st Apr 2018
Team Member: mehmet
5.0
Appointment verified by iSalon Software

This was my first visit and it was a wonderful experience from start to finish! Mehmet gave me a new look which I love. I live in London but would happily come again. Your customer service is superb. Thank you!

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Response from William Charles Hair

Thank you Midori for this wonderful review of William Charles Hair. Thank you for rating our customer service so highly, it is something we are proud off and always working on to improve. We look forward to seeing you again in our salon.

Amazing

Sandra Mitchell
18th Apr 2018
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Started with a warm welcome the an amazing head shoulder neck massage before my hair was washed and blown dry into an amazing style

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Response from William Charles Hair

Thank you for your 5 star review of william charles hair. I am pleased you enjoyed your visit to our salon and left with an amazing style. We look forward to seeing you again soon.

Full Head Colour

Lorna Phillips
17th Apr 2018
Team Member: Rachel
5.0
Appointment verified by iSalon Software

Excellent Service very pleased with colour of my hair

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Response from William Charles Hair

Thank you Lorna for rating William Charles Hair 5 stars. I am pleased that you found our service to be of a high standard and that you were very happy with your AVEDA colour.

Full Head Colour

Lorna Phillips
17th Apr 2018
Team Member: Rachel
5.0
Appointment verified by iSalon Software

Excellent Service very pleased with colour of my hair

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Always a welcoming and relaxing experience

Julia Arkwright
16th Apr 2018
Team Member: Frankee
5.0
Appointment verified by iSalon Software

Frankee always wants to do her best for you, not only a professional haircut but an all round good experience

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Response from William Charles Hair

Thank you Julia for your 5 star review of William Charles Hair. Frankee is very professional in her job and always aims to please. We all look forward to seeing you again very soon.

Hair by rona

Millie Parr (was Netley)
14th Apr 2018
Team Member: Rona
5.0
Appointment verified by iSalon Software

I have been going to William Charles for many years now, I have very difficult red hair which I like really blonde, rona is amazing, she always gets the colour spot on, she takes her role very seriously and makes you feel like your the only person in there. I trust rona 100 per cent, and she always has new and creative ideas. The whole experience is great, all the girls in there always make sure your ok, with hand massagies, great drinks and plenty to read while you wait for your hair colour. I will never go anywhere else even if I have to wait a little while as rona is so popular. Had my hair so e today and I LOVE it, thanks rona ???????????????? xxx

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Response from William Charles Hair

Thank you Millie for this amazing review of William Charles Hair. It Shows the hard work an dedication of Rona and the team pays off. We will all look forward to seeing you again very soon.

Excellent

Emma Corkin
14th Apr 2018
Team Member: Frankee
5.0
Appointment verified by iSalon Software

Frankee is professional and very competent. She knows exactly what my hair needs and she's helped me through a previous hair disaster at another salon. I love coming to Aveda!

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Response from William Charles Hair

Hi Emma. Thank you for your review of William Charles Hair. I am happy that you find Frankee professional and competent. We look forward to seeing you on your next visit.

Highlights

Susan Rushforth
11th Apr 2018
Team Member: Frankee
5.0
Appointment verified by iSalon Software

Brilliant as always!

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Response from William Charles Hair

Thank you Susan for your Brilliant Review. Its always a pleasure to see you in William Charles Hair and we look forward to your next visit.

Always.....

Sandra Peters
4th Apr 2018
Team Member: Rona
5.0
Appointment verified by iSalon Software

..... a delight.
I have been a customer for a number of years. I’m not an easy customer, I never know what I want or I’m bored with my hair. I always leave satisfied with the outcome, feeling pretty and happy. Not just outstanding consultations and service, but also a little place of bubbly people and happiness. Thank you. See you in 6 weeks.

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Response from William Charles Hair

Always a delight to see you Sandra. Thank you for reviewing William Charles Hair 5 stars. We all look forward to seeing you again in our salon.

Happy bouncy hair!

Kate Hazeldine
31st Mar 2018
Team Member: Rachel
5.0
Appointment verified by iSalon Software

Usually see Rona but brought my hair appointment forward and saw Rachel instead. Lovely cut, relaxed session despite full salon. Very happy with results, thanks Rachel!

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Response from William Charles Hair

Thank you for this amazing review of our salon, William Charles Hair. I'm glad Rachel look after you to a high standard and your experience was as relaxing as ever. We look forward to seeing you soon.

Colour and cut

Anonymous
24th Mar 2018
Team Member: Joe
5.0

Really pleased with the colour and cut. Joe listened and did what I asked

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Response from William Charles Hair

Thank you for your review of William Charles Hair. I am happy you were pleased with your visit and look forward to seeing you soon back in our salon.

A salon that makes you feel special

Fran Coutts
17th Mar 2018
Team Member: Rona
5.0
Appointment verified by iSalon Software

I’ve been a client for quite a few years now, but even on my first visit I was treated like a valued guest. The whole experience makes you feel pampered, from the greeting and neck, shoulder and head massage to the little splash of lipgloss at the end!

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Response from William Charles Hair

Thank you Fran for your 5 star review of William Charles Hair. I'm so happy you feel pampered and enjoy the extras that you get at our salon. Only at AVEDA. We look forward to seeing you soon.

Fab hairdo - again !

Clare Browne
13th Mar 2018
Team Member: Frankee
5.0
Appointment verified by iSalon Software

Fabulous colour and cut today as always - thank you Frankee

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Response from William Charles Hair

Thank you Clare for the 5 star review. Frankee and all of us at William Charles Hair look forward to your next visit.

Great Colour

Amanda Orton
12th Mar 2018
Team Member: Joe
5.0
Appointment verified by iSalon Software

My colour was complimented again today while I was out walking the dog. Thanks Joe.

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Response from William Charles Hair

There is nothing better than having someone notice your amazing hair. We look forward to seeing you again real soon in our salon. Thank you Amanda for your 5 star review of Joe and William Charles Hair.

Great start to the week

Neil McClure
12th Mar 2018
Team Member: mehmet
5.0
Appointment verified by iSalon Software

What better way to start the week than a relaxing shoulder massage followed by a hair wash and cut
I could start every day this way

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Response from William Charles Hair

Thank you Neil for your review of our salon. We look forward to seeing you again in William Charles Hair.

Feeling better

Diane Hemmett Ward
10th Mar 2018
Team Member: Rona
5.0
Appointment verified by iSalon Software

Feel down at present got lifted up with lovely colour done by Rachel and great cut with Rona. Lovely salon great atmosphere always a lovely experience. I also had hand and head massage which I look forward to. Thankyou all for today. Just what the Dr ordered.

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Response from William Charles Hair

Thank you Diane for the amazing review of William Charles Hair. Massages, Great hair and TLC always on offer. See you soon for your next great experience.

Gent’s haircut

Gary Bodle
7th Mar 2018
Team Member: Frankee
5.0
Appointment verified by iSalon Software

Excellent with clients, full of empathy, a great listener and intelligent. Superb hairstylist to boot.

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Response from William Charles Hair

Thank you Gary for your kind words about Frankee and our salon. We all look forward to seeing you again soon in William Charles Hair.

Top quality Service

Mrs T. Breckon
24th Feb 2018
Team Member: Frankee
5.0

From the moment you walk through the door at William Charles you are warmingly welcomed and looked after extremely well. Frankee is a top hair stylist who works with you to achieve the cut you are aiming for, taking in to account how your hair behaves and with her knowledge, you will be totally satisfied with the end results.

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Response from William Charles Hair

Thank you Teresa for you 5 star review of Frankee and our salon. I am pleased you are getting perfect results from William Charles Hair. We all look forward to seeing you soon.

Good fay

Colin Campbell
19th Feb 2018
Team Member: Frankee
5.0
Appointment verified by iSalon Software

Great staff, quality hair cut and style with head massage- wish every day at 9am was this good

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Response from William Charles Hair

Thank you Colin for your review of William Charles Hair. We are glad we got your day off to a good start. We all look forward to seeing you soon.

Superb hair style

Vivienne Challans
16th Feb 2018
Team Member: Rona
5.0
Appointment verified by iSalon Software

I was welcomed and Rona asked a about my hair - took immense care with highlighting and cutting. Everybody was friendly and made me feel welcome.

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Response from William Charles Hair

Thank you Vivienne for this amazing review of William Charles Hair. Its important to us that we always take care when looking after our guests. We all look forward to your next visit.

Expert colour and cut!

Barbara Scott
16th Feb 2018
Team Member: Frankee
5.0
Appointment verified by iSalon Software

As ever, I received excellent service. As well as skilled hairdressing, the salon uses lovely products that enhance the experience.

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Response from William Charles Hair

Thank you Barbara for your 5 star review. It was a pleasure to look after you today in our salon. I'm pleased you love the AVEDA products we use at William Charles Hair. We look forward to seeing you again soon.

Hair cut

Rob Te-rata
10th Feb 2018
Team Member: emily
5.0
Appointment verified by iSalon Software

It is always a pleasant experience it is run like a family environment always attentive and Emily always does an excellent job of my hair

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Response from William Charles Hair

Thank you Rob for your kind review of our salon, William Charles Hair. I'm glad you pick up on the family feel because that is what we love too. We all look forward to seeing you again back in our salon.

First visit

Anonymous
9th Feb 2018
4.5

I’m very happy with the cut and the service. I think the powder and lipstick afterwards is unnecessary especially as it’s not applied professionally. It was quite expensive but the neck and head massage was very nice.

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Response from William Charles Hair

Thank you for your review of our salon, William Charles Hair. I am very pleased that you were happy with your cut and finish and also the level of service that we achieve. Being an AVEDA salon we offer lots of complimentary extras such as pre shampoo massage, hand massage, head massages when being shampooed and also a make up touch at the end of your service. A small number of quests don't like the massage or the make up touch but like you are very happy with everything else we offer. We look forward to seeing you again in our salon for that great haircut.

Amazing! The whole experience was 5*

Donna Clifton
7th Feb 2018
Team Member: emily
5.0
Appointment verified by iSalon Software

The whole experience was amazing. I felt totally pampered and I loved the hand and head massage. The colour, cut and blow-dry by Emily looks fantastic! Highly recommended salon.

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Response from William Charles Hair

Thank you Donna for your recommending our salon so highly. Its always a pleasure to look after you in our salon and we all look forward to seeing you again soon.

Early morning pamper!!!

Anonymous
4th Feb 2018
Team Member: emily
5.0

Lovely experience x

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Response from William Charles Hair

Thank you for your 5 star review of William Charles Hair. I am happy you had a lovely experience and look forward to welcoming you back into our salon.

First Visit to an Aveda Salon

Anonymous
4th Feb 2018
Team Member: mehmet
5.0

Really enjoyed my afternoon l came because l had a voucher having collected Aveda points . Loved the way my colour was decided and it was exactly as l wanted , Mehmet cut and coloured my hair and was very helpful and even showed me how to blow dry my style . Would definitely recommend and would love to return in the future .

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Response from William Charles Hair

Thank you for your review of our salon. At William Charles Hair we like to educate with styling tips and home care product advice. I hope you visit us again and look forward to seeing you back in our salon.

As always I did

Helen Selig
2nd Feb 2018
Team Member: Frankee
5.0
Appointment verified by iSalon Software

Yes as always I enjoyed my visit. I have been coming to you for 10 years

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Response from William Charles Hair

Thank you Helen for 10 years at William Charles Hair. I hope you enjoy lots more visits to our 5 star salon. It is always a pleasure to look after you.

Frankee - Always a joy! :)

Caroline Troy
27th Jan 2018
Team Member: Frankee
5.0

As always, a wonderful visit to William Charles. It is a great salon with such friendly staff. A fabulous head massage as well as fantastic cut and colour. Frankee makes my visit to WC the highlight of my week, it’s such a relaxing experience :)

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Response from William Charles Hair

Thank you Caroline for another amazing review of William Charles Hair. It is always a pleasure to see you in our salon. We all look forward to your next visit.

I love this Salon

Anonymous
26th Jan 2018
5.0

Fantastic results as usual. Joe has been colouring, cutting and styling my hair for a couple of years now.
I look forward to my visits as everyone is cheerful and professional and I leave feeling 10 years younger !!

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Response from William Charles Hair

Thank you for this amazing review of William Charles Hair. We all look forward to seeing you again very soon back in our salon.

Very pleased

Sarah
25th Jan 2018
Team Member: mehmet
5.0

Mehmet was just lovely, he sorted out a less than perfect cut by another salon as I had absconded for two hair cut and colours but it just wasn't the service that I am used to at William Charles so I came back. I needed the good base cut not so much the clever blow dry of the other salon and that's what I get at William Charles with their high standard of stylists of which I've tried many. I need an on trend style that suits my face shape and hair texture that's easy for me to maintain and that's what I get here. First time with Mehmet and I let him decide the cut and style for my short hair and I am really pleased. He listened to my concerns and had time plus was lovely to chat with. Highly recommend him. Thank you and I'm glad I'm back. You have to book well in advance but I have three favourites now so won't be quite so difficult to get in. Oh and the lovely new recruit, young girl who had been there six weeks gave a rosemary infused head and shoulder massage and a head massage at the basin. I loved her confidence. A good experience all round in my lunch hour.

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Response from William Charles Hair

Thank you Sarah for your review of William Charles Hair. Its lovely to see you back in our salon and i hope you continue to have excellent results.

I’m happy!

Carol Pepper
24th Jan 2018
Team Member: Russell
5.0
Appointment verified by iSalon Software

Very happy - as always! Thanks for making sure I could get my colour done before I go on hol

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Response from William Charles Hair

Thank you Carol for your 5 star review. It is always a pleasure to look after you and we will see you again very soon back in William Charles Hair.

Great results every time

Hannah Sanderson
20th Jan 2018
Team Member: Russell
5.0

Recommend to anyone wanting to achieve the prettiest platinum blonde. Consistently excellent results.

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Response from William Charles Hair

Thank you Hannah for the kind review of our salon. We look forward to seeing you soon at William Charles Hair for your next platinum blonde.

Hair by Joe

Melanie Shenton
19th Jan 2018
Team Member: Joe
5.0
Appointment verified by iSalon Software

Excellent service, great colour

Highly recommend.

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Response from William Charles Hair

Thank you Melanie for your 5 star review of our salon, William Charles Hair. I am very pleased you liked your colour and received excellent service. We look forward to seeing you again very soon.

Brilliant

Jenny Rutland
18th Jan 2018
Team Member: emily
5.0
Appointment verified by iSalon Software

Just great

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Response from William Charles Hair

Thank you Jenny for your review of William Charles Hair. We look forward to seeing you again soon.

Exceptional and unique

Alison Maley
18th Jan 2018
Team Member: mehmet
5.0
Appointment verified by iSalon Software

I make a journey of 200 miles to visit this salon , that is how special it is. Yes this salon ticks all the boxes for service, value, friendliness and professionalism but it is the consistency of the hiigh standards and attention to detail that makes this salon stand out. You are made to feel special and will walk out with a skip in your step.

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Response from William Charles Hair

Thank you Alison for your review of our salon. We appreciate the 200 mile trip and glad you feel so special every time you visit. We look forward to seeing you again very soon.

Haircut

Mrs Leni White
17th Jan 2018
Team Member: Rachel
5.0

Excellent service as always. Lovely salon, lovely staff. Thank you.

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Response from William Charles Hair

Thank you Leni. Such kind words about William Charles Hair. We look forward to seeing you very soon back in the salon.

A great hairdresser

Margaret Nash
15th Jan 2018
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Always polite & listens to my requests about hairstyle. Having tried 4 other salons in the past year I will not go anywhere else

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Response from William Charles Hair

Thank you Margaret for your kind review of Mehmet and William Charles Hair. I am glad you have finally found a salon that you feel at home in. We look forward to looking after you very soon.

Second to none :-)

Paula
14th Jan 2018
Team Member: emily
5.0

LOVE LOVE LOVE this place!

The lovely Emily coloured my hair yesterday and I’m thrilled with the result.

The salon is clean and modern and you feel relaxed from the moment you walk through the door. Everyone is friendly and professional and the Aveda products are great.

Emily has been doing my hair for a few years now and while I used to be quite nervous about colour, I completely trust the ideas and advice she gives me.

I can’t fault with this salon and am looking forward to my next appointment!

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Response from William Charles Hair

Thank you Paula for your kind review of William Charles Hair and for loving us as well. I am glad you and Emily get on so well. Your hair colour always looks amazing. See you real soon.

Second to none

Paula
14th Jan 2018
Team Member: emily
5.0

LOVE LOVE LOVE this place! The lovely Emily coloured my hair yesterday and I’m thrilled with the result.
I always look forward to my visit. Everyone is really friendly and welcoming. The salon is clean and modern and you feel relaxed from the moment you walk through the door.
Emily has been doing my hair for a few years now and I know I’m in safe hands. I completely trust the ideas and advice she gives me and the Aveda products are great!
Can’t wait for my next appointment!

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