Louisa John Hair & Beauty

Bridge Street, Garstang, Lancashire, PR3 1YB

About us

Louisa John Hair and Beauty was established in 1999.
We pride ourselves on our professsionalism and giving outstanding customer service.

We cover all aspects of hair and beauty.

In 2019 we achieved Clarins Gold status.

We stock the full range of Clarins products including Skin Care, Makeup and Mens as well as offering Clarins treatments.

We stock a range of haircare products including Wella, Nioxin, Eimi, Neal and Wolf and our unique vegan and free from range Everygreen.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 20:00
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 18:30
Saturday 08:00 - 16:30
Sunday Closed

Reviews

4.95
1,029 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Perfect

Anonymous
17th Aug 2022
5.0

Pleasant, prompt, hair cut to length requested.

Service
Value
Result
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As always

Wendy Rushton
13th Aug 2022
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

Always enjoy going to salon.Staff consistently helpful.

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Value
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Excellent

Carolyn Otway
13th Aug 2022
Team Member: Lydia
5.0
Appointment verified by SaloniQ Software

Cut exactly as I asked for. Lovely chat too x

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First time at this salon

Lyn Roberts
10th Aug 2022
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Just moved to the area so needed to find new hairdresser after being with previous hairdresser over 30 years. Was slightly apprehensive as to how the cut and blow would look. However on meeting Lauren all apprehension evaporated. Lauren was very friendly and easily understood how to deal with my hair. Lauren did an excellent job and I was really pleased with how my hair looked. Will definitely be booking another appointment for a cut and blow as well as a colour.

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Hair appointment

Rosie Pearson
8th Aug 2022
Team Member: Lydia
4.0
Appointment verified by SaloniQ Software

I had a hair appointment for half head highlights and cut and blow dry.
Great time and I Really like the hair style I got there. Thanks

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Haircut blow dry

Karen kenyon
3rd Aug 2022
Team Member: Lyndsey
5.0

Excellent

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Value
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Great experience

Sue Arrowsmith
28th Jul 2022
Team Member: Helen
5.0
Appointment verified by SaloniQ Software

I’d been let down by my usual salon and dropped in to LJ’s to enquire if they knew anything about the other salon. They didn’t but Helen kindly offered to cut my hair. I’m delighted with the cut and blow and have booked another appointment.

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Haircut

Karen T
22nd Jul 2022
5.0

Always friendly, always checks what I want and never assumes, looks after me while I'm there, highly recommended ?

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Holiday ready

Jane Marsh
17th Jul 2022
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

Louise did amazing job with my hair today. Colour perfect and cut just as I asked. Loved the treatment she suggested - followed with nails and toes ready for holiday. Love my visits to the salon. It feels like a ‘family’ visit. Great laughs, chats and excellent service.

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Hair cut

Anonymous
12th Jul 2022
3.0

Disappointed as I had a trim not a style, one colour not two, waited for hours as I was double booked and hair not even dried for £70 . I can’t afford such an experience to be honest .

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Fabulous Cut n colour

Terri Hodgson
9th Jul 2022
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

As always, fantastic cut and colour with Louise.

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Value
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Hair

Ann Marie Clarke
9th Jul 2022
Team Member: Helen
5.0
Appointment verified by SaloniQ Software

Nice and relaxing experience

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Value
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Delightful

Gill Ward
2nd Jul 2022
Team Member: Lyndsey
4.5
Appointment verified by SaloniQ Software

Delightful visit, stylist took great care over detail.

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Value
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Hair overhaul

Sandra O'brien
30th Jun 2022
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

Totally amazing, my absolute favourite catch-up . Love them x

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Thank you wonderful service

Mary Curtis
29th Jun 2022
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Brilliant. Excellent customer service

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Value
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Feel like a woman

Lesley Richardson
28th Jun 2022
Team Member: Sarah
4.5
Appointment verified by SaloniQ Software

Love coming to the Salon for my treatment with Sarah. She is so friendly and easy to chat to. Asked about skin care and she advised me straight away on what products would best suit me , very knowledgeable

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Cours revived !

Hilary Karen Hine
25th Jun 2022
Team Member: Lydia
5.0
Appointment verified by SaloniQ Software

Two hours where I don’t have to be anywhere, where I can drink coffee, chat, read my book and come out looking a whole lot better than I went in.

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Great salon.

Carol Williams
25th Jun 2022
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

It's a lovely salon, all the staff are very pleasant and the lady I have, Lauren, always does a great job on my colour and cut, I also have confidence in her advice.

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Holiday preparation

Jane Marsh
23rd Jun 2022
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

100% the best treatments and service. Felt utterly pampered and completely relaxed and holiday ready! The facial is a must! My skin is glowing. Great product recommendation and samples too.

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Nails

Helen lowther
22nd Jun 2022
Team Member: Sarah
5.0

Everything brilliant

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Great, as ever

Sue Austen
18th Jun 2022
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

Great wash & blow dry today.

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Value
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Wonderful as always

Anne Thomas
18th Jun 2022
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

Louise is very skilled and is always thorough. She is a perfectionist and it is important to her that you are happy with the cut and colour.

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Value
Result
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Amazing

Sian Mcdonald
17th Jun 2022
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Amazing service as is the standard, Sarah did a perfect job and was lovely as always!

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Gents haircut

Leigh Wharton
17th Jun 2022
Team Member: Lyndsey
5.0

Received a great haircut today.
Would definitely recommend ?

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Value
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Perfect

Frances Leighton
15th Jun 2022
Team Member: Lyndsey
5.0

Very happy with my cut , nice atmosphere , good value will go again x

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First LVL and wow!

Kasia
11th Jun 2022
Team Member: Lauren
5.0

Went in for my first LVL treatment, they managed to squeeze me in last min for my wedding is very soon. Absolutely thrilled with the outcome, so relaxing too. Thank you :)

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Happy me!

Jill Clifton
7th Jun 2022
Team Member: Lydia
5.0

Always made to feel welcome. Excellent service every time.

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Exactly what I wanted

Gill
31st May 2022
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

I have been struggling to get the style I wanted for some time but today, with a bit of help from a picture, and a stylist who listened and understood, I left the salon saying “Yes! That’s it, exactly what I wanted.”
The salon was clean and bright with a relaxed and happy atmosphere and there was coffee on offer if I’d wanted it.

It was a very pleasant experience today and I’m looking forward to the next time.

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Pedicure

Zoe Evans
31st May 2022
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

FAB

Service
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So friendly

Jan Gomez
28th May 2022
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Brilliant service so friendly loved the new fragrance I got to try highly recommend

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Value
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Holiday nails

Jane Marsh
26th May 2022
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Perfect holiday prep. Beautiful shellac nails. (Toes completed on a previous visit) Sarah always shares new colours and inspires colour choices. Relaxed and welcoming as always.

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Ms

Anonymous
26th May 2022
5.0

Really enjoyed the experience Lauren was lovely and very informative.

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First time at the salon

Margaret Broomfield
26th May 2022
Team Member: Lydia
5.0
Appointment verified by SaloniQ Software

Love my hair and Lydia couldn't have been more helpful and accommodating.

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Value
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Luxury pedicure

Natalie Mushtaq
24th May 2022
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Lauren was amazing! Great treatment, feet look and feel amazing!

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Value
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Holiday nails

Anonymous
22nd May 2022
5.0

Sarah was so so lovely and so easy to talk to and made me feel so relaxed having my holiday gels done. They look amazing.

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Value
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Always great

Sue Austen
19th May 2022
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

Always great. Great cut, very helpful advice re products & styling, and always enjoy the company & vibe while there . Definitely five star !

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Value
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May haircut

Michael Collins
18th May 2022
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Good haircut
Friendly professional stylist

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Value
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Perfect ?

Sue Leadbetter
17th May 2022
Team Member: Kirsty
5.0
Appointment verified by SaloniQ Software

Kirsty is a first class hair stylist. She cut my hair just the way I wanted it and very skillfully.
Good luck with the new arrival, hope all goes well xxx

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Value
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Hair appointment

Ann Marie Clarke
14th May 2022
Team Member: Helen
5.0
Appointment verified by SaloniQ Software

Good experience

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Value
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Botox hair treatment

Terri Hodgson
13th May 2022
Team Member: Kirsty
5.0
Appointment verified by SaloniQ Software

Fabulous result, fabulous service by Kirsty.

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Value
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Hairstyle

Janice barnes
12th May 2022
Team Member: Louise
5.0

Excellent hairdresser did a good job on my hair very pleasant will have her again x

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Back neck shoulder and scalp massage

Charlotte Kelsall
12th May 2022
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Amazing ⭐️
Never has a therapist achieved a “firm pressure” when Iv requested it but Sarah certainly did today ♥️ So good Iv booked my next one in thank you so much

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Great experience

Bethany Hine
11th May 2022
Team Member: Kirsty
5.0
Appointment verified by SaloniQ Software

Thank you so much for my daughters first hair cut. Made her feel really comfortable. Thank you for giving me a cutting of her hair, very special.

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Ear piercing

Chris
9th May 2022
5.0

Excellent service

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Consistently superb!

Elaine Dunn
3rd May 2022
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

Brilliant haircut and customer service as always!

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Highly recommend

Julie Lee
29th Apr 2022
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

Really enjoyed my visit today. Friendly professional service.

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First time visit

Louise Williams
28th Apr 2022
Team Member: Kirsty
5.0

First time visit to salon. Loved my haircut. Listen to what I was aiming for. Given some excellent advise and subsequently have rebooked in for some colour refresh to enhance the style.

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Poor customer service

Katherine Mortimore
27th Apr 2022
1.5
Appointment verified by SaloniQ Software

My stylist did not cut my hair with layers as I'd asked her to, it's just been done straight across the bottom. I couldn't see what she was doing as my hair was over my face the whole time, otherwise I would have asked her to at the end.
Also I rarely have any time to myself with 2 small children so a last minute slot to come in today was meant to be a nice chill and a treat, so I am quite upset that she didn't offer me a drink today and also didn't ask me anything about myself. I feel like as part of the experience of having your hair done you should be made to feel a bit special, even if that just means asking the client a bit about themselves. My stylist didn't ask me one thing and chose to just speak about herself. She didn't even know my name by the end and asked the lady on reception to "sort out her lady". I won't be returning to this hairdressers again and just wish that customer experience is focused on a bit more in your shop to make the little pamper time us ladies have a bit more special.

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Response from Louisa John Hair & Beauty

Hi Katherine,

I am really glad that we were able to speak on the phone to discuss your review further.

Again, I would like to apologise for your negative experience within the salon.

I do hope that you will give us another chance and that we can change your view of the salon as this is not how we would ever like our clients to feel.

I look forward to your phone call regarding booking you in for your complimentary treatments.

Kind Regards,
Sarah Caton

Louisa John Experience

Jacqui Todd
26th Apr 2022
Team Member: Kirsty
5.0
Appointment verified by SaloniQ Software

A warm welcoming experience, fabulous coffee and hot chocolate served. A patient and precise hairdresser who took the time to listen to my requests and a beautiful hair style resulted. Definitely recommended!

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Value
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Facial

Nicola Hall
23rd Apr 2022
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Lovely relaxing facial and great brows feom Lauren this afternoon

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