Jo & Cass Hair & Beauty Lancaster, Lancashire

stylist stayed after hours to make sure my hair was done perfectly.

Erin was fabulous. She talked me through colour options and she was full of knowledge. Professional and friendly. Love my hair 💕

From the moment I arrived there was a warm welcome and kindness. David, talked through with me hair cut designs and together we settled on a new style.
He explained how he would undertake the cut. I really enjoyed my time and David did a great job re styling my hair
He makes his clients feel special and I came away loving the new style and having enjoyed my morning !
Thank you
Pam

From the moment I arrived there was a warm welcome and kindness. David, talked through with me hair cut designs and together we settled on a new style.
He explained how he would undertake the cut. I really enjoyed my time and David did a great job re styling my hair
He makes his clients feel special and I came away loving the new style and having enjoyed my morning !
Thank you
Pam

Faye is a fab hairdresser. Very good at the technical side but also a lovely manner.I think she's the best.

Thoroughly enjoyed having my eyebrows done and massage yesterday. Thanks Chloe x

I’ve just had my monthly appointment with lovely Danielle at Jo and Cass where I had my roots done and some extra shimmers put in through the length. My hair looks amazing, really natural and flawless. It looks identical to my sons naturally blond hair. Danielle is definitely the best colourist in the area. She’s incredibly talented and would cost 3 times more in London. We’re lucky to have her in Lancaster! The whole experience with all the staff was just lovely, they’re all so kind, helpful, welcoming and friendly. I’ve never had my hair done any where else in 30 years.

Very good cut, obviously experience with curly hair like mine.

Lovely salon,all friendly, Jade was lovely & listened to everything i wanted, she was brilliant & love my colour & she got the cut perfect

Happy

Brilliant stylist. Very welcoming and puts you at ease

Really friendly knows what she’s doing allways styles my hair lovely and understands what I need

Fab experience- perfect cut and colour! Thankyou xx

I absolutely loved my experience at jo and cass yesterday. Erin did amazing with my hair and explained to me how many times to use heat and lower my heat tool usage. Erin took great care with me making sure I was comfortable and made me feel amazing after the appointment

Always does exactly what’s needed. Fantastic colouring and cutting. Really friendly and relaxing. Amazing experience

I love coming to Jo & Cass - all the staff are brilliant, super friendly and welcoming. Danielle is a fantastic stylist and always gets my hairstyle just right.

Love coming to this salon. Calm, friendly atmosphere and Paige is just excellent at cutting and styling. Never been so happy with my hair!

Always a pleasure to have my hair cut and coloured by Rachel, to enjoy a couple of hours of chat and to go away feeling so much smarter than when I came in.

Danielle is so lovely and makes you feel at ease. She is really knowledgeable and I'm really glad I've found her to sort my curly hair out! At other salons, I've walked out feeling like a frizzy haired poodle but Danielle gives me a modern cut and always ensures it looks nice to leave.

I enjoyed meeting Sam yesterday and she did a lovely job cutting my hair

Another great hair colour from Danielle. A thoroughly enjoyable exoperuence

First time having Chloe do my nails. She was really helpful and had a lovely chat.

Paige is amazing, wonderful experience as always

I have always had a nice time when I have my hair done I have a new stylist and she’s top. Funny and I like the chat and I like my hair so very hsppy

As always Hollie colours my hair beautifully, she always listens to me and advises . She takes her time and my colour is always perfect.

Really took time to discuss what I wanted and took extra time and effort with blowdrying and styling.

Lovely haircut and colour. Very relaxing experience, looked after with cups of tea, loved the lie down hair washing chair! Hayley was a great stylist.

Another great appointment with Chelsea. She listens to my requests and makes some recommendations which results in a great colour result and a happy outcome. Thank you!

Exelent experience lovely pamper

The therapy was excellent

As soon as I arrived at the salon I felt comfortable and relaxed. Mia listened to my concerns about my hair, afford advice and suggestions which was lovely. To top it off I got a lovely head massage and the bestest iced coffee I have ever had! The salon wasn't too busy so it was nice and relaxing. I have booked in for a full colour service! Would highly recommend!

Fab as always

Excellent treatment. Therapist is kind and considerate

We brought our anxious 4-year-old into the salon for his haircut. It was recommended to cut his hair with scissors due to the noise of the clippers potentially adding to his distress. We thought this was good advice and we agreed. What we didn’t anticipate was the time it took to cut his hair - 1 hour. He was surprisingly initially very calm and accepting of the haircut until 45 minutes later when the hairdresser had to bring in another hairdresser because she said that she was struggling to cut his hair based on the fact he had a double crown. The next hairdresser was faster but there was still a lot to cut even though he had been 45 minutes in the chair. The end result is appalling. He looks as though his hair has been cut with blunt scissors. Bits of hair sticking up at the back, wedges of hair as not feathered in and choppy around the ears. He became distressed as the second hairdresser cut his hair with him complaining about the itchiness of the hair falling onto him. As he had a towel around his shoulders, she stated “you can’t possibly feel that”. They made what was initially a good experience into a very stressful situation resulting in a very amateur haircut. I would not recommend anyone to take their child who is nervous about having their hair cut to this salon. AVOID AT ALL COSTS.

I had a lovely experience as usual, the salon is friendly and welcoming and Danielle is just amazing. She’s incredibly skilled and I always walk out with gorgeous hair.

Having been told I would probably be admitted to hospital any time soon therefore missing my regular appointment I spoke to Vicky to explain and she arranged to do my hair the following day! She’s amazing.

Fab cut. Good advice

Liam is fantastic.

I walked in and asked if I can get a cut wash toner & blow dry, Ellie was brilliant she cut my extensions exactly how I wanted them and added a fringe & more shape in, the toner tied all my hair in perfectly & the trainee was brilliant the head massage was as perfect.

Overall good experience, repeat booking with lois, does a great job, quick and efficient. Friendly and skilled.
Lovely man offered me coffee and was brushing up and checked whether i wanted any more drinks
Only negative was the usual relaxing hair wash spoiled a bit by having students learning who were quite noisy, nice to see them excited but not professional for a relaxing experience for the client.

Coffee not as good as previous years, no longer Atkinsons?

Will defintely be back

Happy

Holly ( sorry, I don't know which Holly) has given me beautiful highlights and Lyndsey has given me a great cut ( as usual!).

Holly is a creative colourist.

The massage therapist was very professional. She knew what she was doing and it was the best massage I’ve had ever.

Lovely as always Holly Benson x

Always very happy with the way TJ cuts my hair.

I have been going to a local salon in Morecambe for years I took a chance 3 months ago as I couldn't get booked in for a hair appointment at my local salon for a wedding. I decided to try Jo and cass in Morecambe. I loved the service and my hair so much that I decided to return today but try jo & cass in lancaster. Danielle did my hair today, I had a full head of baby lights toner and cut and styled. I really love it, she really listened to everything I wanted and did such a good job. Shes a lovely girl aswell very easy to talk to. It is definitely worth the money as you do get pampered. I will definitely be returning again. Thank you xx

An excellent master with “golden hands”. Everything is fast and high-quality!

Gorgeous hair as always!

My second haircut at Jo & Cass with Danielle. In my opinion a better experience and end result to the first cut as I felt Danielle got the measure of what I actually wanted and listened to my feedback from my first cut and took it all on board, I felt she was more confident going with my request for short cropped hair ( sides & back) and lots of thinning out. I’m naturally grey haired and my main request to Danielle is not to look ‘Frumpy’ . So, I’m pleased to say I’ve got a trendy, modern, individual, personalized hair cut, just what I asked for. Thank you Danielle x