Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.90
1,131 verified reviews
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Best

Alona
27th Oct 2024
Team Member: HELEN
4.5
Appointment verified by Shortcuts Software

An excellent master with “golden hands”. Everything is fast and high-quality!

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Gorgeous Hair

Clair
25th Oct 2024
Team Member: Lois
5.0
Appointment verified by Shortcuts Software

Gorgeous hair as always!

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Cut away

Fiona
25th Oct 2024
Team Member: DANIELLE
4.5
Appointment verified by Shortcuts Software

My second haircut at Jo & Cass with Danielle. In my opinion a better experience and end result to the first cut as I felt Danielle got the measure of what I actually wanted and listened to my feedback from my first cut and took it all on board, I felt she was more confident going with my request for short cropped hair ( sides & back) and lots of thinning out. I’m naturally grey haired and my main request to Danielle is not to look ‘Frumpy’ . So, I’m pleased to say I’ve got a trendy, modern, individual, personalized hair cut, just what I asked for. Thank you Danielle x

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Colour

Shelly
24th Oct 2024
Team Member: ELLIE
5.0
Appointment verified by Shortcuts Software

Fabulous colourant cut thank you 😊

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Amazing !

Emma
24th Oct 2024
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Liam is amazing ! He always knows how to execute what I want but is always there to share his knowledge. I would never trust anyone else for a new style 💜

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Amazing Hairdresser

Penelope Farquharson
23rd Oct 2024
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

Did an amazing job on recreating the hair style and colour I wanted! Was very happy :D

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Great colour!

Gill
23rd Oct 2024
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Love my highlights :)

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Absolutely perfect every time!!

Melanie Andrews
22nd Oct 2024
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Hannah has been doing my hair now for a year and it has been perfect every time. Will never go to anyone else now.

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Fabulous as always!

Kirstie Hunter
22nd Oct 2024
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Amazing every time. Paige is brilliant and really is fab! Love my hair eveytime I come away from here.

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Advice on best process for going grey

Anonymous
22nd Oct 2024
Team Member: MIA
5.0

I had a great experience. Loved the head massage

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Happy

Emma
21st Oct 2024
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Toyah is the only hairdresser I have ever stuck with… I don’t even live in Lancaster any more but still will make the journey. I always come away very happy with my highlights, Toyah takes her time with them (3.5 hours trip this time round!) due to me having a lot of hair, and lots of thin highlights being best. Also I went shorter with the cut, and Toyah did this with care and styled it with care.

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Fantastic as ever

Anonymous
20th Oct 2024
5.0

Chloe is always professional and friendly

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Haircut

Helen Walker
20th Oct 2024
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

My haircut with Lindsay yesterday was lovely. Lindsay was great to chat to and I was very happy with my haircut. All in all a lovely, relaxing experience, a great start to the weekend!

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Excellent colour by Paige

Jen Turner
20th Oct 2024
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Fabulous colour from Paige, looks great. Loved the lay down hairwash beds, fabulous experience

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Highlights

Nicola BRIFFETT
19th Oct 2024
Team Member: Chelsea
5.0
Appointment verified by Shortcuts Software

Chelsea was super efficient and friendly- she did a super job with my highlights.

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Pedicures

Joan Nixon
19th Oct 2024
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Excellent service as always.

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Emma beauty

Anonymous
16th Oct 2024
5.0

Excellent as always

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Stunning hair, stunning stylist

Fin
16th Oct 2024
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Alfie is so talented, so funny and so sweet, and my hair is the brightest and fullest it’s ever been! I’m obsessed

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Marvellous

Janet Willshaw
14th Oct 2024
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

Holly is always absolutely brilliant. So friendly, professional and efficient. I always come away with amazing hair and feeling uplifted after I see Holly B

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Colour & cut

Sally Atkinson
12th Oct 2024
Team Member: HANNAH
4.5
Appointment verified by Shortcuts Software

Hannah is brilliant, what more can I say

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Perfect blonde

Sarah
12th Oct 2024
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

I had a lovely time with wonderful service from the desk staff to the excellent Bradley who washed my hair and advised me expertly in what products to use from the excellent range provided. Danielle out sod herself as usual and gave me natural looking shimmers and a beautifully sharp Bob. Everyone warm, friendly and welcoming! A lovely break and gorgeous hair! Thank you everyone!!

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Wonderful Treatment

Vicky
12th Oct 2024
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

Utterly wonderful treatment from start to finish. A real joy. All thanks to the wonderful Ruby!

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Amazing service!

Emily
9th Oct 2024
Team Member: ALFIE
5.0

Really happy with the result from today! The atmosphere and conversation was really great. The colour and cut of my hair is exactly what I wanted and I always look forward to Alfie doing my hair :))

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A very satisfying experience!

Elaine
9th Oct 2024
Team Member: SAMANTHA
5.0

Samantha listened very carefully, checked with me exactly what I wanted and gave a wonderful hair cut that I can manage myself.
I was given a space that was quiet, which I really appreciated, being a quite ancient person!
Stephanie, the receptionist, was very welcoming and engaging.
I also received appropriate and considered advice about the conditioner that I wanted to buy.
Thanks very much to everyone.

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Excellent service

Aniela
9th Oct 2024
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Fantastic colour and cut as always , provided by the very warm and friendly Hannah .
Thanks 🤩

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Great experience

Farideh
8th Oct 2024
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

I wholeheartedly recommend a facial with Chloe
She is great at her job

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Great treatment

Jenny Mary Elliott
6th Oct 2024
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Great treatment just what my hair needed looks like a new head of hair! Thanks as always to Alfie :)

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Superb Customer Service - Thank You!

Nicola Wilson
6th Oct 2024
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

If you are thinking of a restyle haircut, highly recommend David. I can’t thank him enough for my amazing restyle! David completely got what I had in mind, in cutting my hair from mid length to short, and the result is transformative. I feel amazing and it’s due to his artistry and skill. Thank you David! I’d also like to shout out to Bradley, who is an absolute star and a credit to the salon.

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Knocked years off me

Marie
6th Oct 2024
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Sam never fails when it comes to making me look and feel fabulous. She’s literally knocked years off me with my new hair! See you soon & thank you!

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Highly recommend

Clare
4th Oct 2024
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

My experience with treatment from Chelene is always consistent excellence and very professional

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Amazing first haircut

Beth
1st Oct 2024
5.0
Appointment verified by Shortcuts Software

My daughter had her first proper haircut in the salon last weekend. Lucy was fab and made the whole experience for my daughter really special. Thank you!

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Excellent service!

Josie Beeson
1st Oct 2024
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

It's always a pleasure to see Liam. He gives me the best advice & knows my hair well along with my style! He is totally professional & thoughtful. I couldn't ask for more!

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Excellent as always

Angela Shackleton
1st Oct 2024
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Hannah and Matt deserve this rev

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Lovely relaxing experience

Anonymous
1st Oct 2024
Team Member: Chloe beauty
5.0

Lovely experience 5 stars. Will recommend to all.

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Kilgour

Annette
29th Sep 2024
Team Member: TJ
5.0
Appointment verified by Shortcuts Software

As always a great experience TJ is consistent and explanations all the way through what she is doing . And lots of patience I have lots of hair too . Lovely stylist and personality

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Fabulous

Judy park
29th Sep 2024
Team Member: Jade
5.0
Appointment verified by Shortcuts Software

WE TALKED THROUGH THE OPTIONS ON MY VERY DARK HAIR'AND STYLING.

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Yesterday 27 September

Marie Wilkinson
28th Sep 2024
Team Member: HANNAH
5.0

As always everyone is very welcoming.

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Great service from Holly

Catrin Lowe
28th Sep 2024
Team Member: Holly
5.0

Holly was great really looked after me and the colour and cut is great! Love it and even better than I hoped! Thank you!

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Amazing

Lily Mortimer
27th Sep 2024
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Iv always gone to Danielle and she never disappoints I always get exactly what I ask for and if I want any help with hair care I always have the best experience.

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Emma beauty

Lorraine howard
27th Sep 2024
5.0

Excellent services every time with Emma

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New styling

Suzanne wareing
27th Sep 2024
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

Having a new style got good advice had a nice chat very happy with my result even though it’s a working progress

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Amazing!!

Phoebe
27th Sep 2024
Team Member: Lois
5.0

Lois was absolutely amazing, she did my blonde balayage perfectly and was so lovely. Definitely recommend!!

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Lovely relaxing haircut

Mia
27th Sep 2024
Team Member: PAIGE
4.5
Appointment verified by Shortcuts Software

Thank you so much to Paige for always doing a brilliant job on my hair and being so easy to chat with. She's so great at doing colours and cutting with seamingly minimal effort. Paige is easy to talk to and friendly. A nice couple of hours spent relaxing during a very busy week, and then feeling glamorous afterwards! Thank you 😊

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Another happy visit

Linda Airey
26th Sep 2024
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Alfie did another wonderful job with my hair, very happy. All staff are very welcoming and friendly 😊

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Worth travelling for

Anne-Marie
26th Sep 2024
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

I have had Matthew as my hairstylist for getting on for 15 years. He has safely and stylishly seen me through a variety of hairstyles- long , short, undercut. As well as a range of colours including reds, brunettes and blonds.
He always listens carefully to what I would like. These are usually just vague ideas as I know nothing about hair cutting. He is confident to take these ideas and talk me through what he suggests to come to a desired outcome together. I trust him completely to work with my awkward wavy hair and produce something appropriate and flattering for my face, my personal style and my age.
From time to time over the years I have had to visit other hairdressers - some have been better than others - but I don't think any of them have been as good as Matthew. So much so, I now travel from Scotland to Lancaster just to see him and will do so as long as Matthew is available! Very highly recommended.
At Jo and Cass everyone is trained well to be friendly and helpful, from the receptionists to the juniors who wash your hair. So it's always a pleasure to go there.

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Fab

Riding Diane
22nd Sep 2024
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

Graham- absolutely fab stylist- the best there is !!!!
Holly- you little star 🌟 my colour looks great xx

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Great experience

Clare
22nd Sep 2024
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Always professional service at Jo and Cass thank you

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Childrens haircut

Rachel
21st Sep 2024
Team Member: ELLIE
5.0
Appointment verified by Shortcuts Software

My daughter loved getting her haircut! Ellie was really friendly and I think it’s great that there is a separate studio for children that is less busy.

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Fabulous

Louise M Robinson
21st Sep 2024
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Had tints and shimmers with Hannah snd wanted it done differently in the tints and Hannah knew exactly what I meant and has done my hair perfectly I absolutely love it.
Graham then cut it and the cut has always by Graham turn out brilliantly.
Al in all a fantastic day. Fantastic outcome.

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Blow Sry

Lindsey
20th Sep 2024
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

Molly was lovely and did an amazing job. My hair looked lovely.

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