Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.90
1,131 verified reviews
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Always a wonderful visit

Janet Willshaw
27th Oct 2023
Team Member: HOLLY
5.0
Appointment verified by Shortcuts Software

Holly Benson is always so brilliantly talented and so efficient whilst always being wonderfully friendly and personable. I always love coming in for colours and styles with gorgeous Holly.
Thank you for yet another uplifting visit

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Amazed at results....

Lisa
26th Oct 2023
Team Member: Chelsea
5.0
Appointment verified by Shortcuts Software

I was amazed how my hair was transformed. I had a treatment, cut + blow dry, I couldn't believe the difference it made to my previously very damaged hair, I love it!

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Amazed at results....

Lisa
26th Oct 2023
Team Member: Chelsea
5.0
Appointment verified by Shortcuts Software

I was amazed how my hair was transformed. I had a treatment, cut + blow dry, I couldn't believe the difference it made to my damaged hair, I love it!

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Amazed at results....

Lisa
26th Oct 2023
Team Member: Chelsea
5.0
Appointment verified by Shortcuts Software

I was amazed how my hair was transformed. I had a treatment, cut + blow dry, I couldn't believe the difference it made to my damaged hair, I love it!

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Lily and Gran

Noelene and Lily Dodd
26th Oct 2023
Team Member: DANIELLE
4.5
Appointment verified by Shortcuts Software

Both Lily and I had never had Danielle before , she was absolutely lovely and did a great job for which I thanks her ,I’ll be back for a colour x

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Excellent service

Jenny Elliott
26th Oct 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Great experience and lovely stylist & great value

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Great experience

Victoria O’Farrell
26th Oct 2023
Team Member: Chelsea
5.0
Appointment verified by Shortcuts Software

I love my colour! Chelsea listened carefully to what I wanted, explained options and confidently got going. She her took her time and didn’t rush.
All in all a great experience!

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Amazing image revamp!

Nicola
25th Oct 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

I completely trust Alfie. I always say.....you choose. Alfie knows my hair, my style and more importantly what will work. I co.oletly love the platinum with ash tones. I would never have picked this which just shows how important it is to listen & trust your stylist. Thank you!

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Lash and brow tint

Frances Whittaker
25th Oct 2023
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

Excellent therapist who put me straight at ease. Have made a.further appointment and am looking forward to it.

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Vicky was great

Wendy Whitehead
22nd Oct 2023
Team Member: VICKY
4.0
Appointment verified by Shortcuts Software

First visit here. Vicky took an interest, gave advice and was friendly, kind and helpful. Very positive experience.

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Beautiful hair

Susan carr
19th Oct 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

It’s a lovely experience from the moment you walk through the door. Receptionist are very welcoming to the shampooist and the main part , the stylist. Helen is always wonderful and chatty which makes me feel relaxed. She always does such a beautiful job of my hair ,and although hair grows my style never seems to grow out ☺️ she’s amazing. I’m always left feeling very happy when I leave.

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Excellent treatment again from Chelene

Clare
19th Oct 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Chelene is excellent and provides professional treatment always really pleasant and helpful and explains the treatment and benefits

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A good hair day

Isobel Walmsley
19th Oct 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Been coming for years, I can always rely on a brilliant experience when Lyndsey does my hair. I always love what she does.

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Love my new hair

Betsy (Ceri) Smith
19th Oct 2023
Team Member: ELLIE
5.0
Appointment verified by Shortcuts Software

Brilliant service with fabulous advice to get me to try something new… love it… Ellie was fantastic as she always is when she cuts my daughters hair

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Haircut

Anonymous
15th Oct 2023
5.0

Loved my hair cut.

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Fabulous as always

Christine Standeven
15th Oct 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

David has been cutting my hair for years and it’s always a joy to come in to the Lancaster salon for my (not often enough) cut or restyle.
My daughter tagged along today and loved it too…especially the hot chocolate)

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Love my hair done by Helen!!

Heather Kelly
14th Oct 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Helen’s brilliant as always!! Love her doing my colour! And I think it’s holly helped as well. Brilliant team!

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Fantastic Experience

Paula Calder
14th Oct 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Just wanted to thank Helen who did a brilliant job of my hair. I felt like a million dollars when I left the salon yesterday. So thank you so much to Helen Mia and Olivia. I have waited a long time for the beautiful ash colour I now have and cannot stop smiling and my husband loves my hair as well. Have already booked my next appt so thank you all Paula xx

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Fabulous salon exoerience

Sarah
13th Oct 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Had a very lovely morning being pampered and looked after by Danielle. Lovely hair wash, and hard massage from very lovely smiley girl (sadly forgotten her name). Thoroughly looked after, constantly offered coffee and smiles from every one. Offered excellent adivice in colour, Danielle has impeccable taste. She suggested an update to the cut of my hair and I left looking much more updated with very natural blond hair and a very stylish bob. Lovely atmosphere, kind and caring staff. Always feel like I’ve spent time with friends. LOVE jo and Cass. They’ve been looking after me for about 30 years now and just keep getting better.

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Lovely experience

Pam Hannah
13th Oct 2023
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

Lovely experience - not sure I picked correct Holly but the one who cut my hair was very sweet with long blonde hair. She cut my hair lovely & I'm returning in Nov to have highlights from her recommendation. Thanks Holly 👍😊

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Great Cut

Amanda
13th Oct 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

David transformed my cut into a modern easy to manage style.

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Colour compliments

Shelan
12th Oct 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Wow! I’ve never felt so positive about a hair stylist or myself and the compliments I’m getting on my hair! Absolutely over the moon with the service from beginning to end
Professional friendly and most important of all Liam totally got my vibe and what I wanted! Thank you

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Fabulous colour

Shelan
11th Oct 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Oh my goodness! My hair looks more than amazing! The colours are so vibrant and Liam totally understood my vibe and my look. Better than I could have imagined!

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Colour

Jane Samson
11th Oct 2023
Team Member: SAMANTHA
4.5
Appointment verified by Shortcuts Software

Sam was great in advising on colour options and happy with the result

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First visit

Shelan
11th Oct 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Wow. Liam is brilliant- honest and listens to everything I explained. Amazing skills with my hair I left looking and feeling amazing. I have massive anxiety and health issues which leaves me housebound but the whole vibe of the salon is relaxed professional and inclusive. Thank you Liam!

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Perfect colour

Diane
10th Oct 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Always a lovely experience.
Everyone needs a Hannah looking after them.
Totally trust her and together we have found the exact colour.

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Bridal Pamper

Zoe Davis
8th Oct 2023
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Booked in for a pre-wedding pamper. 4hrs of treatments including detox package, nails, and eye lashes. Perfect. Very professional and I love my wedding nails. Thank you so so much

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Owen

Margaret
7th Oct 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

As usual Danielle was excellent.

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Lovely salon experience

Caroline
6th Oct 2023
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

A pleasure as always visiting the salon. Molly brilliant, she knows exactly what I want and how to make my salon experience special. I always come out feeling good.

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Cut and blow dry

Wendy Thompson
6th Oct 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Hannah is a brilliant stylist - she listens makes suggestion and checks in to make sure happy with it - love love love my do

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Great atmosphere and great quality cuts

Dorothy
6th Oct 2023
Team Member: Lois
5.0

She had a great vibe. She listened to me and saw what kind of cut I wanted from inspiration photos and captured the look I wanted to achieve. She gave practical advice on how to style it on my own. She made me feel relaxed and comfortable. This is my first time seeing Lois, third time coming to the salon and Im looking forward to the next!

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amazing

Jaime Walling
4th Oct 2023
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

I always get my hair cut by Molly because she does a perfect job every single time. My hair look amazing and i love it. I came back from uni just to get my hair cut because i refuse to go to anyone else so thank you Molly ??

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Liam you are amazing.

Anonymous
4th Oct 2023
Team Member: LIAM
5.0

I have been goin to Liam since 2020 & I wouldn't have anyone else cutting my hair. U want to leave the salon feeling amazing, book in with Liam. Thank you so much from the minute I walk in to the second I leave, I am in the best hands. Professionally friendly, amazing experience

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Liam was great

Ness
3rd Oct 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Very to the point while answering any questions I had, made me feel comfortable.

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Amazing

Laura France
1st Oct 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Simply amazing and relaxing.

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Precision cutting and great colour advice

Linda J
1st Oct 2023
5.0

Highly recommended

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Perfect

Gail Wiley
1st Oct 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Chelene was very skilled and careful. Pleasant to chat to.

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Fab

Verity
1st Oct 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Brilliant from start to finish
Friendly and personable.
Great cut and colour.

Patience of a saint when cutting my 2 year olds hair.

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Happy

Alf Whiteside
30th Sep 2023
Team Member: HELEN
5.0

Happy

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Colour

Nicola Bland
30th Sep 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Usual brilliant service

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Faye is skilled at haircuts and listening

Belinda Weir
30th Sep 2023
Team Member: FAYE
4.5
Appointment verified by Shortcuts Software

Faye somehow takes my incoherent ideas and turns them into the haircut I wanted. She listens, suggests options- perhaps just a tiny bit more off? - and delivers.

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Great stuff

Anonymous
30th Sep 2023
Team Member: NATALIE
5.0

Natalie is such a fantastic stylist, she's so knowledgeable and client-led in her advice, my delicate curly hair is in very good hands with her.

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Appointment review

Kelli E Kett
29th Sep 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Very happy with my stylist Hannah. Her friendly, approachable nature and professionalism, make for a very pleasant and experience.

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Thank you!

Amie & Anna
29th Sep 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Fantastic as always

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Lovely cut, welcoming stylist

Claire
29th Sep 2023
Team Member: MOLLY
4.5
Appointment verified by Shortcuts Software

I really hate going to salons tbh as I just don’t spend enough time making myself look decent and have been dodging the scissors for 18 months. Molly made me feel very comfortable and was super friendly and welcoming and cut my hair just as I’d hoped. Thanks Molly ?

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hair style review

imogen
27th Sep 2023
Team Member: HOLLY
4.5

absolutely obsessed!!! literally so happy with it!

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Miss

Elaine wilkinson
26th Sep 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Always a lovely relaxing experience. Total is an excellent colourist and very easy to talk to.

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Loved it!

Natalie
26th Sep 2023
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

This was my first appointment with ruby after using the same beauty therapist for years.and having to change because our working hours clashed. I was a bit nervous at first having somebody else do my eyebrows and lashes but Ruby was lovely and I will definitely be booking regular appointments with her.

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Safe space for trans/NB people

Kerry
24th Sep 2023
Team Member: ANDREW
5.0
Appointment verified by Shortcuts Software

Having had some uncomfortable salon experiences in the past, I was pretty nervous to speak openly about my wants and needs. The receptionist, Stephanie was super helpful and made me feel listened to without judgement. The stylist Andrew that she paired me with was incredible! Definitely a safe space to express what you want without the fear of being laughed at or judged. Would definitely return.

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Lovely Salon Experiornce

Chrissie Stevens
24th Sep 2023
Team Member: Hollie
5.0

Always a lovely experience in Jo and Cass. Everyone is so professional and friendly. Thank you Hollie C for another fab hair do.
Wouldn’t go anywhere else!

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