Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
1,221 verified reviews
Service
Value
Result
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Atmosphere
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Highlights and cut

Anne
25th Nov 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Danielle is an excellent colourist and hairdresser overall. She has a friendly personality and doesn’t rush you even when she is running behind.
I came back to her after going elsewhere. But she is just the best 😊

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Colour

Deborah Padfield
24th Nov 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Just want to say thank you to Toyah. She did a great job and made me feel so much better, especially since I’d had a tough day at work. Such a friendly, lovely person!

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Value
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Amazing as always

Charlotte
24th Nov 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Helen is always amazing and my hair is always an amazing colour I wouldn’t change hairdressers Jo&Cass are simply the best!

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Value
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Amazing as always

Charlotte
24th Nov 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Helen is always amazing and my hair is always an amazing colour I wouldn’t change hairdressers Jo&Cass are simply the best!

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Beauty

Alison
23rd Nov 2023
Team Member: Chelene beauty
5.0

Absolutely relaxing calm environment the treatments were outstanding from start to finish. Rebooked.

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Cut and blowdry

Sue Garvey
23rd Nov 2023
Team Member: LYNDSEY
5.0

Fantastic service as always

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Beauty room experience

Clare
21st Nov 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

As usual excellent treatment from Chelene very professional and informative about procedures and products thank you

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Value
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Colour and cut

Clare
19th Nov 2023
Team Member: Jade
5.0
Appointment verified by Shortcuts Software

Always a pleasure to have my hair coloured and cut by Jade perfect result as always thank you

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Value
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Colour and cut

Clare
19th Nov 2023
Team Member: Jade
5.0
Appointment verified by Shortcuts Software

Always a pleasure to have my hair coloured and cut by Jade perfect result as always thank you

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Eye tint and hair up for wedding

Clare
19th Nov 2023
5.0

Really appreciate warm reception and attention...so pleased with results of eyelash and brow tint. Hair washed and put up for wedding.....really made me feel good on the day...oh coffees appreciated as well.
Thank you all...

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Satisfied customer of many years

Jeanette
15th Nov 2023
Team Member: TOYAH
4.5
Appointment verified by Shortcuts Software

I’ve been & Jo & Cass client for many moons, in fact since the salon’s early start-up days on King St! Other than one very unpleasant experience with one staff member, during a time of significant personal trauma, I’ve always been very happy with Jo & Cass. My regular stylists over the years, Deanna, TJ, and for the past 6 years or so Toyah, have all been utter stars. Changing needs over recent years ie age, illness etc have highlighted the unwavering professionalism of Toyah. Over and above her excellent skills in everything hair, and believe me she’s very, very good at what she does, she’s consistently shown unsurpassed kindness and empathy towards both myself and another very ill family member. She really is an absolute gem. There are many other staff members too whom it’s always a pleasure to meet in different areas of the salon, names too numerous to mention. They all contribute in a myriad of different ways to making a salon visit something to look forward to.

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Value
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Amazing

Abby
15th Nov 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Chelene is so lovely, made me feel completely comfortable! Thank you!

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Value
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Grey Transition

Val Isherwood
14th Nov 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Liam did an absolutely fantastic transformation of my brassy yellow hair to my natural grey, I had 5 months growth and the demarcation line was so frustrating, so I asked his advice on going grey. I love what he did, it was better than I dared imagine, so happy with the result. Thank you Liam you are a star!

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Dermalogica facial

Jane Bolton
14th Nov 2023
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Fantastic relaxing facial, I even had a lovely hand massage too. My skin felt and looked gorgeous afterwards.

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Beauty

Karen Riley
14th Nov 2023
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Very relaxing

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Value
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Precision cutting

Linda J
12th Nov 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Excellent cut and colour as ever.

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Value
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Great hairdressing experience

Deborah Robinson
12th Nov 2023
5.0
Appointment verified by Shortcuts Software

Recently I have recently returned to Jo & Cass after many years and am certainly glad I did. They treat you like a new customer ever time they see you rather than take you for granted. I would highly recommend them.

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Toyah the amazing hairdresser

Rachelle Kerr
11th Nov 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Thank you once again Toyah for achieving my hairdressing goals -you reviewed my needs and once again smashed it !!!

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Value
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Colour (Regrowth)

Margaret Owen
10th Nov 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Excellent colour and overall experience.
Thank you Toyah

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Value
Result
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Hair colour and trim

Sue Baxter
10th Nov 2023
Team Member: MIA
5.0
Appointment verified by Shortcuts Software

Very comfortable and relaxing experience. Well looked after with lovely cappuccino!

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Value
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Hair service

Helen Bell
9th Nov 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Absolutely brilliant as always. Managed to sort my hair exactly how I like it

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Stress free day

Karen Howse
9th Nov 2023
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Paige is amazing she knows exactly what I want and the results make me feel beautiful, we laugh, chat and catch up on friends and family, she is lovely, my experience is always relaxed just what I need, so thank you 🙏 Paige x

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Hair Do

Helen
8th Nov 2023
Team Member: Lois
5.0
Appointment verified by Shortcuts Software

Had a lovely relaxing time
My hair was perfect as usual
thank you Lois

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Value
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Thank You

Chrissie Stevens
7th Nov 2023
Team Member: CLAIRE
5.0
Appointment verified by Shortcuts Software

Thank you Claire Benson for my beautiful colour and fab blo dry. Know it’s going to last me a few days very happy :)

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Re style

Vanessa Ellwood
5th Nov 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

David has cut my hair for many year,I came in for my appointment on Saturday 4th November, I was ready for a re style! We chatted about what I was wanting,to which David worked his magic!! I came away feeling 10 years younger 🎉 thank you to David and all staff for excellent service as always ❤️

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Amazing service.

Katherine Blenkharn
5th Nov 2023
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

We love our visits to see Molly. This week we were greeted by an amazingly friendly young boy. He was very attentive and great with our children. It was great to see xx

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Great Salon

Elaine Woolham
4th Nov 2023
Team Member: ELLIE
5.0
Appointment verified by Shortcuts Software

I’ve been coming to the salon for over 12 years. Always had a good experience and Ellie listens to what I want. Wouldn’t consider going anywhere else!

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Value
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Hair colour and cut

Paula Lambert
4th Nov 2023
5.0
Appointment verified by Shortcuts Software

Jade, excellent

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Value
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Haircut

Alf Whiteside
3rd Nov 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Happy

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Value
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Hair

Natalie smith
3rd Nov 2023
Team Member: HOLLY
5.0
Appointment verified by Shortcuts Software

Once again amazing service and new colour ❤️

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Fab new look

Irene Porter
3rd Nov 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

I couldn't wait to go to the salon and for Danielle to do my hair exactly as I wanted it. She has done a fantastic job, no wonder she has been doing my hair for years.

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Caci booster

Sarah Christopherson
2nd Nov 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Excellent treatment.

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Value
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My husband & I had haircuts

Marjorie Pitcher
2nd Nov 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Wonderful as always

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Value
Result
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Salon experience

Jane Hornby
31st Oct 2023
Team Member: HANNAH
4.5
Appointment verified by Shortcuts Software

As usual,Hanbah was caring and professional. Felt well looked after, and very happy with the experience

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Value
Result
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Divine

Alison
29th Oct 2023
Team Member: LYNDSEY
4.0
Appointment verified by Shortcuts Software

I love having Lyndsey cut my hair. She works with the ideas I come in with, to great hair cuts.

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Value
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Colour

Anne Krauss
29th Oct 2023
Team Member: CLAIRE
4.5
Appointment verified by Shortcuts Software

Best head massage ever

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Value
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Atmosphere

Cut & blowdry 28/10/23

Angela Bathgate
29th Oct 2023
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

Vicky has cut my hair for many years now. She knows how I like it and always does a consistently high quality job, with efficiency and friendliness. I always feel better for the experience!

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Value
Result
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Excellent

Lisa Richmond
28th Oct 2023
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

I haven’t had Natalie as a stylist before but she was very attentive to my needs . Excellent haircut and colour .

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Value
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Perfect

Christina Dyer
27th Oct 2023
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Beautiful colour

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Great as always!

Sophie Smith
27th Oct 2023
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

And Toya. Cut my 11 yr old and 13 yr old daughters’ hair. Professional, skilled and friendly. Definitely recommend!

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Always a wonderful visit

Janet Willshaw
27th Oct 2023
Team Member: HOLLY
5.0
Appointment verified by Shortcuts Software

Holly Benson is always so brilliantly talented and so efficient whilst always being wonderfully friendly and personable. I always love coming in for colours and styles with gorgeous Holly.
Thank you for yet another uplifting visit

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Amazed at results....

Lisa
26th Oct 2023
Team Member: Chelsea
5.0
Appointment verified by Shortcuts Software

I was amazed how my hair was transformed. I had a treatment, cut + blow dry, I couldn't believe the difference it made to my previously very damaged hair, I love it!

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Value
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Amazed at results....

Lisa
26th Oct 2023
Team Member: Chelsea
5.0
Appointment verified by Shortcuts Software

I was amazed how my hair was transformed. I had a treatment, cut + blow dry, I couldn't believe the difference it made to my damaged hair, I love it!

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Value
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Atmosphere

Amazed at results....

Lisa
26th Oct 2023
Team Member: Chelsea
5.0
Appointment verified by Shortcuts Software

I was amazed how my hair was transformed. I had a treatment, cut + blow dry, I couldn't believe the difference it made to my damaged hair, I love it!

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Value
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Atmosphere

Lily and Gran

Noelene and Lily Dodd
26th Oct 2023
Team Member: DANIELLE
4.5
Appointment verified by Shortcuts Software

Both Lily and I had never had Danielle before , she was absolutely lovely and did a great job for which I thanks her ,I’ll be back for a colour x

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Excellent service

Jenny Elliott
26th Oct 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Great experience and lovely stylist & great value

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Value
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Great experience

Victoria O’Farrell
26th Oct 2023
Team Member: Chelsea
5.0
Appointment verified by Shortcuts Software

I love my colour! Chelsea listened carefully to what I wanted, explained options and confidently got going. She her took her time and didn’t rush.
All in all a great experience!

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Amazing image revamp!

Nicola
25th Oct 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

I completely trust Alfie. I always say.....you choose. Alfie knows my hair, my style and more importantly what will work. I co.oletly love the platinum with ash tones. I would never have picked this which just shows how important it is to listen & trust your stylist. Thank you!

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Lash and brow tint

Frances Whittaker
25th Oct 2023
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

Excellent therapist who put me straight at ease. Have made a.further appointment and am looking forward to it.

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Vicky was great

Wendy Whitehead
22nd Oct 2023
Team Member: VICKY
4.0
Appointment verified by Shortcuts Software

First visit here. Vicky took an interest, gave advice and was friendly, kind and helpful. Very positive experience.

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