Jo & Cass Hair & Beauty Lancaster, Lancashire

I’ve been going to Lois for my haircuts for a long time now & I wouldn’t trust anyone else! Not only does she do a brilliant job every time, but she is always bright & bubbly & genuinely friendly. I used to dread getting my hair cut but Lois makes the whole experience really good.
Further to that - the whole salon experience at Jo & Cass is lovely from start to finish, and you’re made to feel so welcome.

Helen was amazing! Best hairstylist I’ve had, she was so helpful with the consultation and then did an amazing job and took so much care.

Had hair dyed and cut today. Lyndsey is such a pro and can always be relied on to get the result I want. Holly the colourist is a little gem and doesnt even need direction before assessing and mixing colour.(s).

It has taken me a while to find a consistent hairdresser, but Toyah always gets it right! This time I went for something different, and loved it right away. Toyah is attentive and takes her time with your hair (I had full head of highlights with a shorter cut and style), and helps you to feel comfortable.

Absolutely fantastic salon. Happy and friendly team of people working so efficiently and providing the best experience. Lois was fantastic. The colour and cut has literally transformed my hair. From being guided to each chair offered drinks and a beautiful massage chair whilst having my hair rinsed, what more could I ask for! You get exactly what you pay for in this salon and that's the best. My whole family use jo and class now. Fantastic!

Not sure if I have the right Holly - though fab colour!! And fab cut from Graham!!! ???

Warm welcome, lovely friendly staff. Matt always listens to what I want and then does a brilliant job cutting my hair. I feel confident about discussing my appearance etc. I have always been very happy with the results.

Paige was fantastic as always. She took lots of time to really explain what would and wouldn’t work, and why. The best thing with Paige/ Jo and Cass is value for money - you don’t just get a service and pay and done, the aftercare and advice is always given so you get the absolute most out of it. Also loved how friendly and professional Izzy was :)

Since finding Jo Cass salon my hair has never been better. Holly does my colour and Andrew cuts and styles it .
I definitely feel amazing when I leave . Highly recommend this salon in Lancaster .

Jade is really excellent hair stylist very happy with my colour and cut thank you

Always excellent professional treatment from Chelene thank you

Helen is a wonderful stylist and I always enjoy the whole Jo and Cass experience.

I had to change my appointment at short notice so couldn’t get an appointment with my usual stylist. Erin did my hair and what a wonderful job she did.

Lovely friendly reception staff. Chelsea totally understand what I wanted. Offered sensible advice. I totally trusted her judgement. She was very proficient, professional as well as super lovely. Great hair cut and finish.

Experience excellent always a delight to visit Jo & Cass. Thoroughly professional service. Staff friendly and welcoming.

Fantastic as usual . Always come out feeling so much better with Natalie.

As always I left the salon with a beautiful new hair cut & colour, but also with a much needed lift to my mood.
Helen never ceases to put a smile on my face whenever I visit!
Her warmth and kindness, not to mention professionalism, will always keep me coming back again and again!
Thank you Helen x

Great experience
Love my hair
Well looked after and I will be back

As always, looked after so well.

I had a truly fabulous experience from beginning to end. The shampoo and head massage was relaxing and done very neatly. Andrew has amazing skills and the ability to make me feel welcome, relaxed and more importantly a million dollars.

Excellent pedicure by Chloe as usual. Chloe is friendly and very efficient but did not rush through the appointment. A very relaxing experience.

Natalie was so informative and helpful with all my questions, made sure I was well taken care of, was great to chat to and did an incredible job on my hair!

Chelsea took the time to look over my photos and discuss with me in detail exactly what I wanted. I made comments about not having time to do my hair very often and she took all of this into consideration when cutting and styling my hair. I’m so pleased with the result

Great service, suggestions and super cut and colour. Wouldn’t go to anyone else.

Attentive service from start to end. Very pleased with my haircut. All round great experience.

Hannah as always was brilliant.

Ruby tamed and tinted my eyebrows to perfection

By admission I am an extremely fussy client. Mia listens to what I want and achieves it every single time. A talented, polite young hairdresser and an asset to the J&C team.

My hairdresser’s name is not listed above. She is Chelsea Bolton.
I had a very positive experience; warm welcome from all staff. Chelsea really listened to what I wanted, she spoke through options and gave advice that allowed me to make my own decisions about my colour choices.
My cut was efficient and she styled my hair using quality products.
All in all a great treatment. I have already booked my next appointment.

Always a wonderful experience from start to finish

Fantastic hair cut. The but is because of the use of disposable towels and no towel turban style as you walk from sink to chair. If Molly wasn’t so good I really would not use this salon.

As ever Liam was careful, creative and kind taking care of all our needs giving my son a great haircut.

Good advice and a brilliant cut and blow dry. Recieved compliments ?

My daughters first time at the salon. She felt so special and listened to. Her hair has never looked so good ! Thanks Sam x

Transformed my hair, 1000% recommend

It was my first time at J&C. The hairdresser I chose was off sick and I was asked if I wanted to change to Alfie which I said yes. When I arrived I was shown to a chair in front of a mirror and was told Alfie will not be long. I was offered a drink. 10 minutes passed and still no sign, at 20 minutes I was going to get up and leave but then Alfie arrived. He apologised for being late, he had not realised he had an appointment at 10 as it was a last minute arrangement. Alfie was lovely (even when a bit rushed and unorganised ?) everyone has commented on my hairstyle. Would definitely recommend Alfie as a great stylist (even with someone else’s scissors!!!) Thankyou Alfie, I will be back ?

As usual Danielle does a superb and skilful hair colour for me. I definitely recommend her.

I love Lois, she’s so helpful and does such a great job!

Ruby did a fabulous job on sorting out the type of manicure I wanted and then ensuring I was happy with the choice and colour. She did a great job on my eyes too. Thank you

I had never had a facial before and it was absolutely lovely. Ruby explained everything and was v professional and used gorgeous products to make my skin feel amazing. It was v relaxing too. I would highly recommend.

I enjoy my experience in the salon. Staff very friendly. Could you bring back the loyalty cards please?

Toyah has restored my faith in hairdressers,she does an amazing job and makes me feel like a new woman ?? xx
The Jo and cass experience is amazing all the the staff and surroundings are top quality!!
From the hair wash to the coffee ☕️
Always coming away feeling revitalised with a spring in my step.
Even other staff members (Alfie )
Taking an interest in my hair and just generally "caring".
Overall an A* experience-keep doing what your doing.Thank you ❤️

Brilliant hair cut.
Good advice on colours too.

Haircut by Liam was really good. My hair style is an asymmetrical undercut, which can be tricky to maintain as I like it. Liam did a great job and improved it beyond how I usually have it. Really happy, very professional.

Absolutely amazing service I love my new hair! Can’t wait to return!

Such a lovely person, very kind & considerate.

Another amazing salon experience from Mrs. Hartley and Erin. I am so so pleased with my colour and cut. Expert work from Hannah - she cut my hair to perfection and we went a shade lighter on my roots and it looks beautiful. The true test of a cut is being able to replicate what Hannah does - and it worked - looked fabulous!

I really appreciate having Erin to wash my hair. She’s now qualified - congratulations! I love how Erin knows the right temperature of the water, the right pressure and always cares about my comfort. That head message is very relaxing - she has healing hands for sure. Thank Erin and congratulations again.

I bought a shampoo and conditioner from my favourite range and got a free gift. In the free gift Hannah recommended a certain shampoo - and I love it! Wow! Will be purchasing this next!

Thank you so much to both of you - have a lovely weekend
Love
Sharyn xox

Fantastic natural full head highlights, super quick, super fine, , love it ：）

I usually have 'painted on' bleach blonde but wanted a change to something more blended and natural for grow out. I wasn't sure if we could do that today.
Not only did Lois find the time, she did a fantastic job, as always! I absolutely love the new colour and look forward to seeing how it changes over time.

Ellie talked me through my cut every step of the way. She was fun chatty and made me feel welcomed