Jo & Cass Hair & Beauty Lancaster, Lancashire

Always excellent professional treatment from Chelene thank you

Helen is a wonderful stylist and I always enjoy the whole Jo and Cass experience.

I had to change my appointment at short notice so couldn’t get an appointment with my usual stylist. Erin did my hair and what a wonderful job she did.

Lovely friendly reception staff. Chelsea totally understand what I wanted. Offered sensible advice. I totally trusted her judgement. She was very proficient, professional as well as super lovely. Great hair cut and finish.

Experience excellent always a delight to visit Jo & Cass. Thoroughly professional service. Staff friendly and welcoming.

Fantastic as usual . Always come out feeling so much better with Natalie.

As always I left the salon with a beautiful new hair cut & colour, but also with a much needed lift to my mood.
Helen never ceases to put a smile on my face whenever I visit!
Her warmth and kindness, not to mention professionalism, will always keep me coming back again and again!
Thank you Helen x

Great experience
Love my hair
Well looked after and I will be back

As always, looked after so well.

I had a truly fabulous experience from beginning to end. The shampoo and head massage was relaxing and done very neatly. Andrew has amazing skills and the ability to make me feel welcome, relaxed and more importantly a million dollars.

Excellent pedicure by Chloe as usual. Chloe is friendly and very efficient but did not rush through the appointment. A very relaxing experience.

Natalie was so informative and helpful with all my questions, made sure I was well taken care of, was great to chat to and did an incredible job on my hair!

Chelsea took the time to look over my photos and discuss with me in detail exactly what I wanted. I made comments about not having time to do my hair very often and she took all of this into consideration when cutting and styling my hair. I’m so pleased with the result

Great service, suggestions and super cut and colour. Wouldn’t go to anyone else.

Attentive service from start to end. Very pleased with my haircut. All round great experience.

Hannah as always was brilliant.

Ruby tamed and tinted my eyebrows to perfection

By admission I am an extremely fussy client. Mia listens to what I want and achieves it every single time. A talented, polite young hairdresser and an asset to the J&C team.

My hairdresser’s name is not listed above. She is Chelsea Bolton.
I had a very positive experience; warm welcome from all staff. Chelsea really listened to what I wanted, she spoke through options and gave advice that allowed me to make my own decisions about my colour choices.
My cut was efficient and she styled my hair using quality products.
All in all a great treatment. I have already booked my next appointment.

Always a wonderful experience from start to finish

Fantastic hair cut. The but is because of the use of disposable towels and no towel turban style as you walk from sink to chair. If Molly wasn’t so good I really would not use this salon.

As ever Liam was careful, creative and kind taking care of all our needs giving my son a great haircut.

Good advice and a brilliant cut and blow dry. Recieved compliments ?

My daughters first time at the salon. She felt so special and listened to. Her hair has never looked so good ! Thanks Sam x

Transformed my hair, 1000% recommend

It was my first time at J&C. The hairdresser I chose was off sick and I was asked if I wanted to change to Alfie which I said yes. When I arrived I was shown to a chair in front of a mirror and was told Alfie will not be long. I was offered a drink. 10 minutes passed and still no sign, at 20 minutes I was going to get up and leave but then Alfie arrived. He apologised for being late, he had not realised he had an appointment at 10 as it was a last minute arrangement. Alfie was lovely (even when a bit rushed and unorganised ?) everyone has commented on my hairstyle. Would definitely recommend Alfie as a great stylist (even with someone else’s scissors!!!) Thankyou Alfie, I will be back ?

As usual Danielle does a superb and skilful hair colour for me. I definitely recommend her.

I love Lois, she’s so helpful and does such a great job!

Ruby did a fabulous job on sorting out the type of manicure I wanted and then ensuring I was happy with the choice and colour. She did a great job on my eyes too. Thank you

I had never had a facial before and it was absolutely lovely. Ruby explained everything and was v professional and used gorgeous products to make my skin feel amazing. It was v relaxing too. I would highly recommend.

I enjoy my experience in the salon. Staff very friendly. Could you bring back the loyalty cards please?

Toyah has restored my faith in hairdressers,she does an amazing job and makes me feel like a new woman ?? xx
The Jo and cass experience is amazing all the the staff and surroundings are top quality!!
From the hair wash to the coffee ☕️
Always coming away feeling revitalised with a spring in my step.
Even other staff members (Alfie )
Taking an interest in my hair and just generally "caring".
Overall an A* experience-keep doing what your doing.Thank you ❤️

Brilliant hair cut.
Good advice on colours too.

Haircut by Liam was really good. My hair style is an asymmetrical undercut, which can be tricky to maintain as I like it. Liam did a great job and improved it beyond how I usually have it. Really happy, very professional.

Absolutely amazing service I love my new hair! Can’t wait to return!

Such a lovely person, very kind & considerate.

Another amazing salon experience from Mrs. Hartley and Erin. I am so so pleased with my colour and cut. Expert work from Hannah - she cut my hair to perfection and we went a shade lighter on my roots and it looks beautiful. The true test of a cut is being able to replicate what Hannah does - and it worked - looked fabulous!

I really appreciate having Erin to wash my hair. She’s now qualified - congratulations! I love how Erin knows the right temperature of the water, the right pressure and always cares about my comfort. That head message is very relaxing - she has healing hands for sure. Thank Erin and congratulations again.

I bought a shampoo and conditioner from my favourite range and got a free gift. In the free gift Hannah recommended a certain shampoo - and I love it! Wow! Will be purchasing this next!

Thank you so much to both of you - have a lovely weekend
Love
Sharyn xox

Fantastic natural full head highlights, super quick, super fine, , love it ：）

I usually have 'painted on' bleach blonde but wanted a change to something more blended and natural for grow out. I wasn't sure if we could do that today.
Not only did Lois find the time, she did a fantastic job, as always! I absolutely love the new colour and look forward to seeing how it changes over time.

Ellie talked me through my cut every step of the way. She was fun chatty and made me feel welcomed

Helens always friendly, helpful and accommodating and does my hair perfectly!! Thank you!

We always love coming for our family haircuts Molly Holly and the girls are always amazing with our children. It’s a real experience for them. They feel comfortable in the environment and love being treated to films and hot chocolates in the children’s room. The children see it as a day out and always look forward to visiting the Salon. We can’t wait to come back and see you all

Great shape and tint. Good chat too. Took care with colour to match sides and hair.. Prompt.

Samantha is always friendly and bubbly. She can’t do enough to help you feel at ease.

Really nice and did a great job i love it

Toyah knows my hair so well and always understands my needs. She is friendly and welcoming I love my visit. She is also very careful applying my colour which I really appreciate. Just brilliant

Always fantastic experience with Chelene she is very professional and I always feel relaxed as I trust her advice thank you

Fantastic as always, all staff are friendly & helpful,

Always brilliant professional advice. Takes true care of your hair needs and understands what I need vs what I want! Stunning results every time. Wouldn’t go to anyone else

Visiting Lyndsey is like visiting an old friend. She did an excellent job as always.