Jo & Cass Hair & Beauty Lancaster, Lancashire

I love coming to the salon to have my hair done. The whole experience from start to finish is exceptional. The reception staff greet you with a smile and are very accommodating. Lynsey and Danielle are stunning and I always leave feeling like a million dollars. The junior staff are delightful and friendly. Graham is usually about and always makes the time to say ‘hello’ and ensure your customer experience is second to none. Fantastic salon ; amazing staff and stunning customer service.

Fabulous nail work again, friendly and relaxed. Thanks!

Wow! Just wow! My salon experience was one of the best I’ve had. I left the salon walking on sunshine! Hannah gave me the most amazing root touch up, shimmers and a cut - it made me feel like me again.! She always takes the time to produce a look that makes me feel confident. Thank you again from the bottom of my heart.

The young lady, Sienna (so sorry sweetie if I’ve spelled it incorrectly), who shampooed my hair was so lovely - and confident. She sure knew what she was doing - making sure all the tint was removed and a good shampoo. She also gave a fabulous head message. Thank you Sienna for giving me such fabulous treatment.

Have an amazing week ladies - love and hugs xoxo

I love Jo Cass lancaster the experience is so relaxing from arriving to leaving, they make you feel so special and my hair has never looked so good .

Great experience and as usual enjoyable

As always, Danielle knows what I want even if I don’t!
Danielle is always professional and always happy.
I enjoy my me time at Jo&Cass

Was very satisfied with my hair. I have a lot of faith in Holly and she always give me good advice on my colour every visit. I wouldn’t go anywhere else.

Happy as always

Danielle was amazing as always! Thoroughly enjoyed seeing her and she’s sorted out my roots as always. Becca washed and blew dry my hair and left it soft and silky. Both girls are super friendly, helpful and make a hair treatment into a lovely experience!

I enjoy coming cheese is lovely and always does an amazing job

Excellent service as usual thanks x

I'm newish to Jo and Cass. Alfie is by far the best hairdresser I've ever had

Michelle did mine today. Did not see on list

Danielle always does a fantastic job of my hair regardless of what I am having done. Her knowledge and advice is great! I believe she is an asset to your salon. Thanks very much Danielle for helping me to try look my best. ??

Not sure which Holly - though as ever - the best experience ever - fab salon , fab staff and service!!! Well done all xx
Graham is the best stylist ever!!!

Not sure which Holly - though as ever - the best experience ever - fab salon , fab staff and service!!! Well done all xx

This was one of the best massages that I have ever had. Ruby was awesome - she found tension and knots in places that I didn’t even realise could be tense. She used the perfect amount of pressure. It was absolutely amazing. I will definitely be booking in with her again.

Really loved my updo. Alfie was very efficient, quick and I was very happy

Natalie is an excellent hairdresser, a real professional who takes great care throughout, from colouring, cutting to blow dry.

Danielle always does a fantastic job of my hair regardless of what I am having done. Her knowledge and advice is great! I believe she is an asset to your salon. Thanks very much Danielle for helping me to try look my best. ??

Fabulous relaxing experience as always, Danielle was wonderful at sorting my colour, as always I have no clue what I want and she was brilliant, came up trumps yet again. Thank you so much, Danielle. Then on to Mr C well, thanks as always for cutting my hair even though I never have any idea! Thank you all for my 5 minutes of relax and recoup ?xx

Amazing cut and colour Alfie is really friendly and attentive. Great experience Alfie did an amazing job and I loved my finished look.

Warm and friendly, a very skilful colourist, efficient and reliable. As usual Danielle was all of these and more.

Toyah knew exactly what highlights/lowlights to use and I was happy for help in choosing. Very pleased with both colour and cut and even better when a lady at the dentist commented on how nice my hair looked especially the colours. I let her know Toyah at Jo and Cass did it!

Lovely lady, amazing cut and colour ?

Hannah is a professional hair designer. I entrust her with my hair colour , and she never fail to deliver an excellent result.

Great service? liovely afternoon , Great quality in products , highly recommend !!!!!!!!!!!

Felt very comfortable and well cared for with Vicky. Love my haircut and colour

Feels like a 2nd home coming to Jo & Cass - even after 25 years - ( with the same stylist too!) I’m still always greeted with smiles and lots of lovely coffee!
Love my hair- both cut and colour - I’m never disappointed! Thank you to Toyah too - whose coloured my hair wonderfully for the past 3-4 times ❤️

Feels like a 2nd home coming to Jo & Cass - even after 25 years - ( with the same stylist too!) I’m still always greeted with smiles and lots of lovely coffee!
Love my hair- both cut and colour - I’m never disappointed! Thank you to Toyah too - whose coloured my hair wonderfully for the past 3-4 times ❤️

Helen is very very good my colour is lovely she is obviously very experienced and knows how to get the results customers want , plus she looks fabulous ?

Really good service by everyone

As always, excellent! Paige is so knowledgeable. Paige listens to my ideas and is supportive whilst gently advising what suits my hair type/style. Always come away pleased with the cut and colour and I get so many positive comments. Everyone at the salon is so friendly and helpful, from reception to hair washing to styling.

Very happy with my salon visit ,liam is very talented

Always consistent, great cut, style and service as usual….. he is a brilliant ambassador for the brand ?

Lovely experience

Fab, as always!

Absolutely thrilled to bits with my hair colour + cut, I’ve been coming to toyah for quite a while now + my hair has never been as good

My first vist back with Chloe since she finished for maternity & it was a treat.
Time was spent tidying up my nails & cuticles before applying the gel polish.
As this is my 'treat time' it is nice to be able to take time out from a busy life & not feel like I am being rushed through to make way for the next client.

Felt very relaxed and welcomed. Chloe was very good and I am very impressed with my nails. I will definitely be back.

Was very efficient and very friendly staff

Did lovely job on my brows

Great stylist, and lovely person

Great service. Felt very pampered and staff could not do enough to help. Everyone friendly

It was the first time I took our toddler for a haircut. The attention to details and way Matthew and the staff made our daughter enjoy her experience was great!

Holly is amazing. My highlights are always perfect due to her eye for detail. She turned my brassy, yellow hair into ashy perfection.

alfie is so lovely gave me the exact results i wanted

Helen was able to rectify my colour from brassy blonde to ash and blonde hilites. I was a little concerned at first because my hair looked silvery grey but Helen advised me that the toner would bring out the ash tones and to use purple shampoo. It worked! I shall definitely go back.

Lois is fantastic at her job has a great welcoming smile.
Nothing is too much trouble for her you can tell she loves her job and likes to see her client happy
Which I was ..extremely

This session was supposed to be with Andrew, but Graham (the owner) very kindly stepped in to do my hair in his absence. He did a beautiful job, I was so pleased. I have a lot of hair and it’s not the quickest or easiest to manage but Graham made me feel comfortable and I left feeling refreshed and confident! The lady on reception was lovely too!