Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
1,221 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Haircut

Bindhya Chethan Kumar
10th Aug 2023
Team Member: LIAM
5.0

I love my haircut and I had a pleasant experience. Thank you.

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Value
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Atmosphere

Fabulous hair

Sarah
10th Aug 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Had a lovely lovely time as usual! Danielle gave me great advice and thoroughly looked after me. She’s so kin and friendly and I really look forward to seeing her! I always come away with gorgeous hair and feeling so much better about myself!

Service
Value
Result
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Hair Salin Visit

Chrissie Stevens
10th Aug 2023
Team Member: CLAIRE
5.0
Appointment verified by Shortcuts Software

Great visit, always lovely having my colour done with Clare Benson. I’m so very pleased with it always looks fab. Always a treat to come to Jo and Cass everyone is so friendly and lively. Thank You Clare

Service
Value
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Hair

Amanda Sinker
10th Aug 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Always a pleasure

Service
Value
Result
Cleanliness
Atmosphere

Perfect colour

Diane
8th Aug 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Love my visits.
Hannah is friendly and kind and listens to my ideas about colour etc.
Totally trust her to advise and suggest new ideas.

Service
Value
Result
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Atmosphere

Hair cut and colour

Helen Mason Smith
8th Aug 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Total did my colour and it was perfect and Danielle cut and styled it! I was absolutely delighted with it , will try not to leave it so long next time!

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Value
Result
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Atmosphere

Gorgeous updo

Jane McCarthy
6th Aug 2023
5.0
Appointment verified by Shortcuts Software

Holly did a beautiful job of my hair for my daughter's wedding - a French plait updo with pearl clips. Thank you, it looked gorgeous! And thanks also to Hannah who kindly applied my eyeliner for me.

Service
Value
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Fab!

Joanna
6th Aug 2023
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

Natalie is a lovely experienced stylist who really took care of my fussy hair and gave me great tips on keeping it healthy and happy between trims.

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Value
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Atmosphere

Great Hair!

Joan Elliott
5th Aug 2023
5.0

Graham always does my hair,he is an expert at cutting and styling,great hairdresser.The staff are very friendly and polite and will help you if needed.

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Value
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A new find

Maria Partington
3rd Aug 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Great stylist and hairdresser, takes time to listen to you with excellent results, Jo n Cass lucky to have such a personality in Alfie can’t wait to book again. What a find.

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Highlights

Anonymous
2nd Aug 2023
Team Member: Becca
5.0
Appointment verified by Shortcuts Software

Becca was so friendly and she knew exactly what to do with my hair in order for an amazing finish. I absolutely love it!

Service
Value
Result
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Atmosphere

Lovely stylist

Anonymous
2nd Aug 2023
5.0

Lovely lady and I enjoyed the experience and hair style. Thank you ?

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Value
Result
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Atmosphere

Colour + cut

Imelda Smethurst
2nd Aug 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Excellent appointment as usual, very happy with my hair

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Value
Result
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Atmosphere

Just what I needed

Irene Porter
2nd Aug 2023
Team Member: DANIELLE
4.5
Appointment verified by Shortcuts Software

Needed a trim, gone are the horrible and frizzy ends and as usual Danielle has transformed my hair. Love it xxx

Service
Value
Result
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Atmosphere

Styled by David

Elaine Sweetland
31st Jul 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Professional hairdresser with a caring attitude.

Service
Value
Result
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Atmosphere

Always made to feel welcome

Diane McMullen-Hall
30th Jul 2023
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Love going to Mathew, he’s so friendly and knowledgeable. He also knows what I like and want. Where now I say do what you like, as that’s how much trust and confidence I have in him.

Service
Value
Result
Cleanliness
Atmosphere

Great haircut and style

Jennifer Thompson
29th Jul 2023
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Great haircut . I went in with no clear idea what I wanted and ended up with a great cut and style.

Service
Value
Result
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Atmosphere

Hair up

Tracey Harkin
29th Jul 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Had my hair up done by Alfie. Glass of Prosecco on arrival and made to feel comfortable in a friendly atmosphere. Alfie did exactly what I asked for and i left feeling extremely happy. Had compliments on my hair all night. Wonderful hairdresser! Highly recommend!

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Value
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Brilliant!

Jan
29th Jul 2023
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

Holly is fantastic. Warm and friendly - takes time to explain how she’ll achieve your look and always does exactly what you ask for.

Service
Value
Result
Cleanliness
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Fabulous

Riding Diane
28th Jul 2023
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

Great conversationalist, and fab colour stylist !!! She just knows!!
Graham was also fabulous as always- lovely cut and blow - An all round great experience ??❤️❤️

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Value
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Excellent as always

Susan
28th Jul 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Lucy coloured my hair and Lyndsey cut it. Lovely experience, always made to feel special and the end result was great! Staff are always friendly and polite, wouldn’t go anywhere else x

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Value
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carly was excellent

hazel judge
28th Jul 2023
4.5
Appointment verified by Shortcuts Software

Carly was fantastic, reassuring and very professional to a very nervous first timer for hair colour

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Value
Result
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Always awesome

Anonymous
28th Jul 2023
5.0

Second time Liam has done my daughters hair. Great experience, really enjoyable, excellent haircut and great hair advice. Thank you!

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Value
Result
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Atmosphere

Erin Storey

Natalie Green
27th Jul 2023
4.5
Appointment verified by Shortcuts Software

I can not fault Erin. I came in for the Kerastraight treatment. She took ownership and treated me professionally

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Value
Result
Cleanliness
Atmosphere

Great service!

Catherine Eastham
27th Jul 2023
Team Member: DEANNA
5.0
Appointment verified by Shortcuts Software

Excellent service as always from Deanna!
Thank you ?

Shaleen in Beauty excellent too!

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Value
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Mrs

Carly tyson
27th Jul 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Absolutely fantastic service from start to finish. Friendly, and did a fantastic job. Thanks so much.

Service
Value
Result
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Atmosphere

Great job

Kay
26th Jul 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Came in with long scraggy hair walked out with a lovely cut and colour
Thank Liam you did a fantastic job

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Value
Result
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Atmosphere

Review for kids haircut

Rebecca Knowles
23rd Jul 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Helen was amazing as always,
So good with my children who both found the whole experience so exciting!

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Wahid
23rd Jul 2023
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Matthew is very knowledgeable stylist and his attention to detail is excellent. Matthew is also a very good people's person so the full experience is very good. Will definitely recommend to others

Service
Value
Result
Cleanliness
Atmosphere

Half head highlights

Gill
23rd Jul 2023
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

Love Vicky she is amazing

Service
Value
Result
Cleanliness
Atmosphere

Fantastic experience

Gail
23rd Jul 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Best hairdresser ever

Service
Value
Result
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Atmosphere

Nails

Claire Hayes
22nd Jul 2023
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

Great service, very friendly from the moment I walked into the Salon. Staff so kind and attentive. I definitely recommend this Salon.

Service
Value
Result
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Atmosphere

Shellac colour

Rochelle Hough
22nd Jul 2023
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Fab service as always, matched my toes and finger nails perfectly.

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Value
Result
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Atmosphere

I’m always. Happy

Alf whiteside
22nd Jul 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Happy once again

Service
Value
Result
Cleanliness
Atmosphere

Helen’s highlights

Glenda
22nd Jul 2023
Team Member: HELEN
4.5
Appointment verified by Shortcuts Software

Helen listens and makes sure the colour is the one you want. And she is so friendly too!

Service
Value
Result
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Atmosphere

Happy customer

Dawn Singleton
21st Jul 2023
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Really happy with my hair cut by Rachel. This was my first visit and I couldn't be happier. Rachel listened to me about my hair concerns and cut my hair accordingly. I'm generally to please! Couldn't recommend highly enough.

Service
Value
Result
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Atmosphere

New updated hair cut!

Rosanne Sagar
21st Jul 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Enjoyed my first visit to Jo and Cass for a long while.
Lyndsey gave excellent advice on the type of hair cut I needed and has cut it expertly.

Service
Value
Result
Cleanliness
Atmosphere

Just a trim

Kevin
20th Jul 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

As always great hair cut and styling. Everything just so easy walk haircut and walk out. Lyndsey bright and cheerful as ever

Service
Value
Result
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Atmosphere

Great experience

Sue Baxter
16th Jul 2023
Team Member: MIA
5.0
Appointment verified by Shortcuts Software

Mia coloured my hair and she was friendly and my colour turned out just as I wanted. Graham cut my hair and he was brilliant and friendly. I loved the atmospheric feel of the salon.

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Value
Result
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Atmosphere

Looked after

Julie Adams
16th Jul 2023
Team Member: CLAIRE
5.0
Appointment verified by Shortcuts Software

Claire always gives 100% she makes sure that she goes through everything before she starts my colour cut and treatments , she makes sure I am comfortable and makes me fee like I have had a treat which is what visited the salon is all about. I always come home happy with my hair results and relaxed.

Service
Value
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Atmosphere

Always a great experience

Kathy Beaton
15th Jul 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Had my hair put up for.a day at the races. Danielle knows exactly what she’s doing and my hair stayed pristine the whole day and night and looked fab. Thanks Danielle xx

Service
Value
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Atmosphere

My salon experience

Karen
15th Jul 2023
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Always a good experience, well looked after and always feel welcomed

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Value
Result
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Review

Julie Isherwood
15th Jul 2023
Team Member: NATALIE
4.0
Appointment verified by Shortcuts Software

Great. Color was what I wanted and chatty.

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Value
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Response from Jo & Cass - Lancaster

Thanks for your kind reviews ,
We do have quite rooms one downstairs and a small one above the main floor , if it ever get’s noisy again we l would love the opportunity to move you
Thanks again for filling out this form

Haircut

Joanne
14th Jul 2023
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

She always friendly she always knows what l want done we have a good catchup

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Value
Result
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Atmosphere

Fantastic experience as usual

Carol Ann Hall
14th Jul 2023
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

Another great hair cut with Molly today. The salon was clean and tidy. Molly is always lovely to chat to and is very knowledgeable. I am very pleased with my hair style.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Joanne McMahon
14th Jul 2023
Team Member: Nicola beauty
5.0
Appointment verified by Shortcuts Software

Totally chilled, really friendly & very skilful.

Service
Value
Result
Cleanliness
Atmosphere

Delighted!

Sue
14th Jul 2023
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Samantha was lovely and very knowledgable. She was kind and patient and very keen for me to have the exact result I wanted. Delighted!

Service
Value
Result
Cleanliness
Atmosphere

Cut & blowdry

Sarah Henderson
14th Jul 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

I loved the service and friendly chats with Hannah and thoroughly enjoyed my experience in Jo & Cass' hair salon.

Service
Value
Result
Cleanliness
Atmosphere

Caci booster

Sarah Christopherson
13th Jul 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Excellent treatment

Service
Value
Result
Cleanliness
Atmosphere

Root colour and Blow dry

Angela Mercer
13th Jul 2023
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

Was very happy with my hair. Holly always gives out good advice and knows how I like my hair. She is brilliant!

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Value
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Atmosphere