Jo & Cass Hair & Beauty Lancaster, Lancashire

Liam has done my hair for over 10 years now. I always get so many compliments afterwards. He is an expert and I wouldn’t see anyone else.

Matthew was very welcoming and gave me a great haircut. He and all the other staff made me feel spoiled, relaxed and happy. Thank you all ?

I had a lovely experience today. Came for a facial but was pushed for time and beautician adjusted my time for me to accomodate my needs.
Had a dermatologica facial and it was lovely.
Would definitely go again. Sadly, can't remember my beauticians name but can describe her for next time.

Customer service was amazing- everyone was so polite and welcoming. Will definitely be returning!

Warm welcome, professional service and attentive staff in pleasant surroundings.
I would thoroughly recommend Jo & Cass hairdressers. Customer satisfaction is clearly high on their agenda in this competitive world. Regular customers are clearly as important to them as new customers.

Everyone at Jo and Cass is so friendly and welcoming , from the receptionists to any passing stylists who say hello and compliment your hair. But Lois is the best, really kind, helpful and a fabulous stylist. She really enjoys her job and creating masterpieces and keeps checking in that you’re happy with the result. I can’t recommend her enough!

Brilliant as always. Had a good natter!

It's a shame Chelene's name isn't in your list because I'm sure many would want to praise her skill. She has healing hands and is so attentive and conscientious. She remembers your particular needs and is always sensitive about respecting your wish for conversation or relaxing silence. I always feel very relaxed and cared for when I leave. Thank you, Chelene!

Matt has done my hair for years and really looks after me well. Love my restyle

Helen cut and finished my hair beautifully.

Love Deanna. Known Deanna for years brilliant stylist, always listens and always tells the truth,!

Another amazing salon experience with Hannah and Erin! They are both very professional and very kind - I always leave feeling special.

Love Deanna. Known Deanna for years brilliant stylist, always listens and always tells the truth,!

If, like me, you love your naturally curly coiled locks, a visit to a hair salon can be a bit nerve wracking unless you’re lucky enough to get a stylist who really understands cutting, drying and colouring curls and has the confidence and patience to style it. My last visit was to Alfie T and can recommend, especially if you have natural curls.

Happy

I had a thoroughly enjoyable early morning appointment with lovely Danielle who put my hair up for a wedding. She make me feel amazing and my hair was perfect, th curls lasted all day and my hair looked good the next day, all wavy with a few ringlets. The reception staff were really lovely and made a fuss of me! They helped me chose a blusher from the make up counter and Danielle put it on for me. Thankyou everyone, especially Danielle for making this wedding such a special occasion

Enjoyable experience. Claire is a good stylist and good at chosing colours and shimmers. Enjoyed the back massage whilst having my hair washed just missed the fish projection on the wall.

Lovely relaxing colour.
Great service.

Lyndsey is a brilliant hairdresser. Such a lovely person

Despite the fact Alfie is an amazing hair technician, I did feel he wasn’t given enough time to spend on me and I feel my hair was rushed a little. The time and attention given didn’t feel personal (not Alfie’s fault) and if I had to round it up in a phrase how I felt when I was in the salon was “sensory overload”. There was far too much going on, too noisy and not a relaxing atmosphere at all. The only part I did like was the massage chair but they kept putting the bright lights on above and spoiling the relaxing atmosphere. I do feel awful having to say all this because I’ve always been to Alfie because he’s good at what he does and he’s such a beautiful person but I’m afraid my experience of the Salon (not Alfie) and what I paid for that has left me not wanting to return unfortunately.

Deana was amazing as always- I wouldn’t have my hair done by anyone else.

Need new teapots and cups as the ones I were given looked filthy!

Danielle made my hair look amazing, she gave me excellent advice about my highlights. It’s lovely to have someone you can trust who will always do her very best for you and your hair. She’s incredibly kind and friendly. I look forward to seeing her. Ruby did my eye brows, and gave me a pedicure and manicure and she made me feel thoroughly spoilt. I’ll definitely book in with her again. Fabulous experience all round!

Beauty Department, is the best in the whole area ❤️. Had shellac colour fingers and toes. Yana is absolutely brilliant, what can I say can't recommend highly enough.

Can't recommend Jo and Cass highly enough.
Graham has been doing my hair for years would never have anyone else.

As always, punctual, polite, and very talented.

Alfie was great did my hair amazing I love it. Alfie is a really good at his job the cut and colour was perfect

Excellent service as always even after all these years and different stylists keep up the good work Graham and team

Fab as always! Graham and Holly are a super team! Xx

Great service as usual

As always, an excellent experience and I left looking glamorous.

Had my hair pin curled in the afternoon ready for going out in the evening Was just how I wanted it and stayed in all night. Always get a great service at Jo & Cass.

As always , my experience at Jo & Cass was lovely. From the aprentice who washed my hair (and brought tea, to Matthew who cut my hair. Can't fault it.

Helen always does a fantastic job and is always friendly!!

Professional haircut as always from Hayley

Deanna has been expertly cutting my hair for well over 15 years. During that time, she has been unfailingly kind and professional. She has always listened to what I wanted, and I have always left the salon feeling happy with the cut and colour. My last visit was no exception. I hope she never retires!

Such a relaxing environment, I was made to feel very special, offering drinks Latte, Prosecco etc ? Ellie spent time discussing what I would like and what coloured highlights. What a wonderful result from an experienced stylist, amazing cut, beautiful colours. Thanks Ellie I feel 20 years younger. I will definitely be booking in again soon with you ?

Had such a lovely experience getting my hair done. Ellie was extremely knowledgeable and showed me the colour chart and helped me choose the right colour. Had a lot of people comment how lovely my new hair looked on my night out. The prosecco was a fantastic added treat.
The young girl who washed my hair was also outstanding and the head masaage was truly relaxing. Wonderful experience

Cut with Sarah, lovely and relaxing, great stylist

Very satisfied and pleased

Amazing and very talented stylist! I will definitely be back! Everyone loved and commented on my hair! Thank you

A brilliant pamper day , for me & my daughter, all staff was so fantastic so friendly , very very helpful can’t wait for are next one !!!!!!!!!!! ??

Yet again Danielle has coloured and cut my hair wonderfully x I always go to Danielle, she knows just what I want and I trust her to do the magic. We always have a really good chat she makes it a lovely experience. A big thank you. Also all the other staff are friendly and it's a really great vibe in the salon.

David always gives the very best service. He always listens to requests and delivers with great professional flair.

David never fails to cut my hair with the precision it requires. I have very straight hair and it's unforgiving to cut. Over many years I can truthfully say I have been happy with every cut.

As always, Faye discusses how I want my hair to look, giving good advice on colour and aftercare. I always leave the salon feeling great.

Best hairdresser i’ve ever had, she listens to what I want, and my hair always turns out exactly how I want it, if not even better

Great colour and cut by Alfie. Loved the bouncy curls to finish!
Always a great experience.

Always excellent service. Friendly, professional.

I always enjoy my trip to the salon from a head massage and relaxed hair wash, through to cut and finish. Always get good advice and patience from Holly.

Another fabulous colour - Hannah is absolutely brilliant with colour, she knows the exact shade that compliments my skin tone. I always feel amazing when Hannah has worked her magic. Thank you so much. Also massive thanks to Erin - she always does a fabulous job shampooing my hair and the head massage is perfect. Her attention to detail and wonderful customer service skills - she’s going to be one successful stylist xox