Jo & Cass Hair & Beauty Lancaster, Lancashire

Excellent service as usual thanks x

I'm newish to Jo and Cass. Alfie is by far the best hairdresser I've ever had

Michelle did mine today. Did not see on list

Danielle always does a fantastic job of my hair regardless of what I am having done. Her knowledge and advice is great! I believe she is an asset to your salon. Thanks very much Danielle for helping me to try look my best. ??

Not sure which Holly - though as ever - the best experience ever - fab salon , fab staff and service!!! Well done all xx
Graham is the best stylist ever!!!

Not sure which Holly - though as ever - the best experience ever - fab salon , fab staff and service!!! Well done all xx

This was one of the best massages that I have ever had. Ruby was awesome - she found tension and knots in places that I didn’t even realise could be tense. She used the perfect amount of pressure. It was absolutely amazing. I will definitely be booking in with her again.

Really loved my updo. Alfie was very efficient, quick and I was very happy

Natalie is an excellent hairdresser, a real professional who takes great care throughout, from colouring, cutting to blow dry.

Danielle always does a fantastic job of my hair regardless of what I am having done. Her knowledge and advice is great! I believe she is an asset to your salon. Thanks very much Danielle for helping me to try look my best. ??

Fabulous relaxing experience as always, Danielle was wonderful at sorting my colour, as always I have no clue what I want and she was brilliant, came up trumps yet again. Thank you so much, Danielle. Then on to Mr C well, thanks as always for cutting my hair even though I never have any idea! Thank you all for my 5 minutes of relax and recoup ?xx

Amazing cut and colour Alfie is really friendly and attentive. Great experience Alfie did an amazing job and I loved my finished look.

Warm and friendly, a very skilful colourist, efficient and reliable. As usual Danielle was all of these and more.

Toyah knew exactly what highlights/lowlights to use and I was happy for help in choosing. Very pleased with both colour and cut and even better when a lady at the dentist commented on how nice my hair looked especially the colours. I let her know Toyah at Jo and Cass did it!

Lovely lady, amazing cut and colour ?

Hannah is a professional hair designer. I entrust her with my hair colour , and she never fail to deliver an excellent result.

Great service? liovely afternoon , Great quality in products , highly recommend !!!!!!!!!!!

Felt very comfortable and well cared for with Vicky. Love my haircut and colour

Feels like a 2nd home coming to Jo & Cass - even after 25 years - ( with the same stylist too!) I’m still always greeted with smiles and lots of lovely coffee!
Love my hair- both cut and colour - I’m never disappointed! Thank you to Toyah too - whose coloured my hair wonderfully for the past 3-4 times ❤️

Feels like a 2nd home coming to Jo & Cass - even after 25 years - ( with the same stylist too!) I’m still always greeted with smiles and lots of lovely coffee!
Love my hair- both cut and colour - I’m never disappointed! Thank you to Toyah too - whose coloured my hair wonderfully for the past 3-4 times ❤️

Helen is very very good my colour is lovely she is obviously very experienced and knows how to get the results customers want , plus she looks fabulous ?

Really good service by everyone

As always, excellent! Paige is so knowledgeable. Paige listens to my ideas and is supportive whilst gently advising what suits my hair type/style. Always come away pleased with the cut and colour and I get so many positive comments. Everyone at the salon is so friendly and helpful, from reception to hair washing to styling.

Very happy with my salon visit ,liam is very talented

Always consistent, great cut, style and service as usual….. he is a brilliant ambassador for the brand ?

Lovely experience

Fab, as always!

Absolutely thrilled to bits with my hair colour + cut, I’ve been coming to toyah for quite a while now + my hair has never been as good

My first vist back with Chloe since she finished for maternity & it was a treat.
Time was spent tidying up my nails & cuticles before applying the gel polish.
As this is my 'treat time' it is nice to be able to take time out from a busy life & not feel like I am being rushed through to make way for the next client.

Felt very relaxed and welcomed. Chloe was very good and I am very impressed with my nails. I will definitely be back.

Was very efficient and very friendly staff

Did lovely job on my brows

Great stylist, and lovely person

Great service. Felt very pampered and staff could not do enough to help. Everyone friendly

It was the first time I took our toddler for a haircut. The attention to details and way Matthew and the staff made our daughter enjoy her experience was great!

Holly is amazing. My highlights are always perfect due to her eye for detail. She turned my brassy, yellow hair into ashy perfection.

alfie is so lovely gave me the exact results i wanted

Helen was able to rectify my colour from brassy blonde to ash and blonde hilites. I was a little concerned at first because my hair looked silvery grey but Helen advised me that the toner would bring out the ash tones and to use purple shampoo. It worked! I shall definitely go back.

Lois is fantastic at her job has a great welcoming smile.
Nothing is too much trouble for her you can tell she loves her job and likes to see her client happy
Which I was ..extremely

This session was supposed to be with Andrew, but Graham (the owner) very kindly stepped in to do my hair in his absence. He did a beautiful job, I was so pleased. I have a lot of hair and it’s not the quickest or easiest to manage but Graham made me feel comfortable and I left feeling refreshed and confident! The lady on reception was lovely too!

Liam has done my hair for over 10 years now. I always get so many compliments afterwards. He is an expert and I wouldn’t see anyone else.

Matthew was very welcoming and gave me a great haircut. He and all the other staff made me feel spoiled, relaxed and happy. Thank you all ?

I had a lovely experience today. Came for a facial but was pushed for time and beautician adjusted my time for me to accomodate my needs.
Had a dermatologica facial and it was lovely.
Would definitely go again. Sadly, can't remember my beauticians name but can describe her for next time.

Customer service was amazing- everyone was so polite and welcoming. Will definitely be returning!

Warm welcome, professional service and attentive staff in pleasant surroundings.
I would thoroughly recommend Jo & Cass hairdressers. Customer satisfaction is clearly high on their agenda in this competitive world. Regular customers are clearly as important to them as new customers.

Everyone at Jo and Cass is so friendly and welcoming , from the receptionists to any passing stylists who say hello and compliment your hair. But Lois is the best, really kind, helpful and a fabulous stylist. She really enjoys her job and creating masterpieces and keeps checking in that you’re happy with the result. I can’t recommend her enough!

Brilliant as always. Had a good natter!

It's a shame Chelene's name isn't in your list because I'm sure many would want to praise her skill. She has healing hands and is so attentive and conscientious. She remembers your particular needs and is always sensitive about respecting your wish for conversation or relaxing silence. I always feel very relaxed and cared for when I leave. Thank you, Chelene!

Matt has done my hair for years and really looks after me well. Love my restyle

Helen cut and finished my hair beautifully.