Jo & Cass Hair & Beauty Lancaster, Lancashire

Always first class service

Danielle did my hair highlights she is so good,friendly and listens to what you want.Graham always cuts my hair excellent has usual!

Fantastic colour by Paige and cut & blow with Lyndsey. Thank you to both.

Ruby back neck and shoulder massage fantastic as always

Danielle knew exactly what I wanted from just one reference picture, the experience, especially the head massage was very relaxing and a lovely experience overall

Alfie is magic, i wasn’t expecting him to not only bleach my red hair back to blonde but to give me my dream hair and get it done in 5 hours.. I cannot thank him enough

I had my hair cut by Lois who, as alway, did a brilliant job. I genuinely wouldn’t have my hair cut by anyone else!

Lois wasn't on the list of stylists but she's doing a brilliant job getting rid of my blonde and adding lowlights.

From walking in to walking out was such a lovely experience. Friendly staff to greet you and my hair stylist is such a lovely lady. She washed and restyled my hair into a bob which I absolutely love. It’s perfect and she’s wonderful. ☺️❤️
P.S my hair is natural grey now so wouldn’t ever need a colour.

Always a treat and a great hairstyle to boot.

Lois is a lovely bubbly young lady - she always puts me at ease and makes sure I’m comfortable- she is also a brilliant stylist who listened to what I would like and talked me through what she would do - I am super happy with my cut and feel confident it will be easy to manage with the option of a straight look or lose gas waves

This is the third time I've had my hair done by Liam is 20+ years I've been coming to the salon. I recently chose Liam to do my hair as he has an eye for detail & understands what style suits me as an individual. Liam is also not afraid to take risks but equally will say if a style isn't going to suit. Another positive about my experience with Liam is that he seems to care & I really value this, he's also a good listener.

Overall salon experience is great as always, staff are always polite & friendly and work hard to keep the positive reputation Jo & Cass has. Everyone is great.

Excellent cut. Did exactly as I asked. Friendly and approachable stylist.

I have never had professional highlights before until the two bookings I’ve had with Samantha. The service has been impeccable and I couldn’t be happier with the result. She has an excellent attention to detail, also helping me make well informed decisions on hair colours and the various styles available. I have always struggled with my hair’s appearance throughout school, so to now be empowered by a new style is everything.
Thank you!

Holly is an excellent stylish and always does a brilliant job. I really feel like she knows hair really well. A stand out hair dresser for me.

Very much enjoyed my experience especially my head massage. Would like to have Claire again. Thank you!

Excellent as always

Brilliant experience. Danielle was fantastic , really pleased with the colour and style .

Hanbah took great care if me today total change of look done brilliantly. Thank you Hanbah.

Fantastic service, managed to fit me in last minute. Really accommodating from reception staff to stylist and junior. Very happy with my cut and would recommend Holly to others ?

Very pleased with my cut and colour

As usual, a great colour and cut

Had a cut and colour. Molly advised me on coloùr choice and her advice was spot on!

Brilliant cut the shape was pretty much still the same when I awoke this morning. She was a really nice girl. I highly recommend her x

Very enjoyable conversation and excellent haircut. Thank you, Lyndsey. Looking forward to my next appointment.

Fantastic service and excellent cut as always!

I always have a warm welcome to Jo & Cass, the girls on reception are lovely and chatty, plus efficient. . . . Hair is always cut to perfection. X

always go to molly because she’s the only hairdresser who’s ever got it right plus she’s lovely. a 10/10 experience as always and i love my hair. always makes me feel welcome and we have a laugh :)

Mathew gave El a brilliant hair cut. He was really pleasant and negotiated a great compromise between El and I over the hair cut she wanted (bit too radical!). She is thrilled with it, thank you!

I've been coming to Jo & Cass for many years and have never felt the need to 'complain' before. However my last visit was quite uncomfortable and I spent the last hour of the appointment just wanting to leave. I had several visits to the sinks to try and correct the colour, and I'm not totally happy with the end result. To be fair to my stylist, she was very professional and dealt with the situation very well but the bottom line is, I paid a lot of money for a service that I felt was not, on this occasion, up to standard with a result I'm not happy with.
There was also a very cold draft where I was sat for most of the time I was there.

Ellie has been styling my hair for over ten years. I’ve moved away from Lancaster area but still travel to the salon- wouldn’t go anywhere else!

I've been having my hair done at Jo & Cass for many years and this was the first time I have felt unhappy when leaving. My hair is not the colour I expected and the experience was a bit of an ordeal with the colour not working as expected and needing adjusting a couple of times....I was just wanting to go home by the end of it.
My hairdresser, I have to say, was fabulous and dealt with it very well, she's an amazing stylist and always pleasant, chatty and polite but at the end of the day I was not happy with my visit and it's a lot of money to spend to not be happy.

Beautiful cut and as always, Liam really looked after me..

£30 for a wet cut!!
Woe so expensive!

Ruby from beauty was amazing! She’s kind and professional. I even booked a treatment with her for a Mother’s Day gift as my mum also loves her.

I had Tints and Shimmers With Hannah, who's absolutely brilliant at her job, she's been doing my tints for years and would never go to anyone else. Then Graham cut my hair and again I can rate Graham highly enough. Love the salon so comfortable and the staff are friendly and welcoming. Love love love Jo and Cass.

I always love Helen doing my hair as she does a fantastic job, is very friendly and thorough!

I had a last minute cancellation and so glad I did! Loved my salon experience, great service colour and cut and Danielle went the extra mile to help!

I was very happy with Sam. She is a gentle hairdresser. I liked the way she trimmed my hair & consulted me

Very attentive to detail and personal preferences . Brilliant results ,as always . Thanks Liam, you are a star!

Love having my hair done with Paige and coming to the salon.

Stylist name is MICHELLE. PLEASE ADD HER NAME TO THE STYLIST LIST.
THANKS ?

The best salon experience with Holly and Graham!! Thankyou xx

I thought the service I received Saturday was wonderful, time was taken and i was listened to and advised positively about hair colour even though Hannah had other clients waiting or just needing finishing off i felt not rushed or hannah didn't hurry in any way with me i felt special it was lovely me time thank you hairdressers are very important people to have in your life they can lift your mood and make you feel a million dollars even with a simple wash and finish love my clean blonde hair and cut ✂️ thank you ?

Excellent

Thank you Toyah for colouring so well and for the lovely lyndsey for advising me to go lighter - glad I did- and for a great cut- and finish as always!
Had a lot of compliments at work today!

Enjoyed my visit. Very relaxing, felt very pampered and style perfect.

Fantastic as always x

Every 4 weeks Aly makes me feel and look 10 years younger. Amazing!

Aly has been my stylist/colourist at this salon for over 12yrs. She is attentive & patient with what my hair aspirations are & gives me advice as to what is suitable & achievable with my curly hair/texture & colour.. I am very lucky to have found her.
The salon is also great & all the staff are truly obliging, friendly & lovely people.
Happy days.