Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.90
1,131 verified reviews
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Value
Result
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Brilliant

Elizabeth
29th Jan 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Thank you Toyah for another superb colour and thank you Graham for another fabulous cut. Love coming to Jo & Cass x

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Great result

Dawn Bradley
29th Jan 2023
Team Member: LYNDSEY
4.5
Appointment verified by Shortcuts Software

Professional, friendly, organised staff and service

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Always a great experience

Clair
29th Jan 2023
Team Member: PAIGE
4.5
Appointment verified by Shortcuts Software

Exactly the cut I wanted. Lovely stylist and finish. Thanks Paige

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Great experience

Samantha Murphy
29th Jan 2023
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

Molly made sure she knew what I wanted and I was checked on frequently.

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Excellent

Anonymous
28th Jan 2023
4.5

Excellent ,but expensive

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Response from Jo & Cass - Lancaster

Thanks for feedback ,
We really are trying to keep prices down!
This was first increase in two years due to electric which is now up to 15 k a month and wage increases and product rises but we still have cut and blow s from £21 pounds with young stylists!
Again thanks for bringing this to my attention

Hair appointment

Charlotte Fletcher-Armer
28th Jan 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

I had a lovely day getting my hair done by Helen, she is so lovely bubbly and an amazing hair stylist I’ve never felt so confident in my hair it’s amazing I can’t thank her enough.

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Brilliant again

Mandy Hedley
27th Jan 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Liams talent for listening to my needs means I always leave the salon feeling great and looking forward to my next visit. He is such a talented hairdresser, always informs me of latest trends and makes sure I am happy with what he plans to do….. on top of that his personality is warm and friendly and he is a joy to see …… The 76 mile round trip to see him is worth the distance and I am always complemented by my friends and family, even strangers on the appearance of my hairstyle
Thank you …. always a joy to visit Jo and Cass Lancaster

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5*

Lisa Molloy
26th Jan 2023
Team Member: CLAIRE
5.0
Appointment verified by Shortcuts Software

Yet again Claire nailed it - I travel 40 miles each way - so nice to have a stylist who does such a great job ?

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25th Jan 2023
Team Member: KOULA
5.0

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Root colour

Anne Krauss
22nd Jan 2023
Team Member: CLAIRE
4.0

Claire was very friendly and provided good advice

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Hair toner and cut

Johanna Collins
22nd Jan 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

I really enjoyed my experience at jo and cass hannah did a brilliant job x i was so happy leaving salon ?

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Cut and blow dry

Nicky Graves
22nd Jan 2023
Team Member: CLAIRE
5.0
Appointment verified by Shortcuts Software

Great service - thank you.

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10-30

Val Nelson
21st Jan 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Wonderful experience Liam did my hair perfect .

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Excellent Service

Elaine Woolham
21st Jan 2023
Team Member: ELLIE
5.0
Appointment verified by Shortcuts Software

I’ve been coming to Joe & Cass for over ten years - excellent service and wouldn’t have my hair done anywhere else. Thankyou Ellie!

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First experience

Kathryn
21st Jan 2023
Team Member: HANNAH
4.5
Appointment verified by Shortcuts Software

Will be recommending to family

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Proper towels please

Fiona
20th Jan 2023
Team Member: MOLLY
4.0
Appointment verified by Shortcuts Software

Great cut Crappy synthetic cloth instead of a proper towel wrapped turban style as you walk from sinks to chairs.

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Response from Jo & Cass - Lancaster

Thanks for the feedback !
We are debating the towel situation, there advantage is they are only ever used once so very hygienic,and more environmentally friendly than washing powder heat etc however they dont defer as nice ?

C&BD

Jacqui
20th Jan 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Excellent as always.

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Fabulous as always Graham & Holly

Anonymous
20th Jan 2023
Team Member: Hollie
5.0

THE best salon experience! ????

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Mrs lavender

Cherry lavender
19th Jan 2023
Team Member: Becca
5.0
Appointment verified by Shortcuts Software

The staff at Lancaster, are amazing!!!!!!!!! In every way , Becca had done my daughter’s hair and myself, what a great job !!!!!!!!!! Fantastic ?love it , can’t wait to go back for more treatments!!!!!!!!!!!!

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Holly and David

Chloe
19th Jan 2023
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

David always the best to cut my hair but holly the best colourist ever had. Seamless balayage and such a lovely girl. Thank you

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Hair appointment

Nyree Barker
19th Jan 2023
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

What a lovely lady she was. Knew exactly what my 12 year old son wanted as a cut/style and the result was perfect. Ready for his dance show. That impressed by her skills and manner I’ve booked a cut and colour with her. Thank you Sam.

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Drummond

Caron
16th Jan 2023
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

Great cut, great care and service

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Above and beyond

Maria
15th Jan 2023
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

I made a mess of my on line booking and therefore turned up without an appointment. The receptionist managed to squeeze me in with someone else even tho it was last thing on Saturday afternoon. I was really well looked after by Holly who really got the measure of my very thick hair and made me feel a million dollars. Only negative was that my coffee arrived just as I was getting my hair washed so it was not very hot when I could drink it.

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AMAZING

Irene
15th Jan 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Wow, you've done it again Danielle x transformed my hair with a wonderful new colour ready for my 60th birthday x I can't thank you enough x love it xxx also I love your hair colour and it was great seeing Helen for a chat, she looks nearly as good as me lol x lovely friendly place, will have a glass of ? next time x

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Poor results

Anonymous
15th Jan 2023
2.0

Did not get the result I was hopping for. I always ask for an edgy hair cut that I don’t seem to get. I asked for a specific colour result, I didn’t get that either.

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Response from Jo & Cass - Lancaster

Oh no im so sorry, if you could give me your name I’ll investigate and resolve all these issues ,
Re the salon decor we are refurbishing it all in sumner

Wonderful relaxing place

Zofia
15th Jan 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Fantastic friendly service, Helen is amazing, she advised me what will be the best colour for my hair and also gave me tips on how to maintain it. Love my hair ! Thank you.

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Brows

Marie
15th Jan 2023
5.0
Appointment verified by Shortcuts Software

Ruby’s always welcoming & professional. I know have good brows again. Thank you

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Great Experience

Sue Simpson
14th Jan 2023
5.0
Appointment verified by Shortcuts Software

The staff are super friendly and the building is lovely.. the prices are reasonable and they even offer you a free alcoholic / soft drink. Lois is always attentive and listens to what I want. I love the head massage on a massage chair.

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10/10

Jaime Walling
14th Jan 2023
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

best haircut ive ever had, cant stop looking at it. the only hairdresser ill go to, always really kind and shows an interest in your life. a lovely lady 10/10 as always

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Just amazing

Sharyn Farrar
14th Jan 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Another fantastic visit to Jo and Cass where Hannah did my roots - she knows just the right mixture to make my hair look amazing - she is so kind and thoughtful and truly cares about her clients. I leave feeling like a million bucks

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Excellent

Sarah Rhodes
13th Jan 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Colour with Hannah and cut with David.
Excellent service and end result.

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Response from Jo & Cass - Lancaster

Wow thanks so much I’ll let them know x

Beautiful hair

Sarah
13th Jan 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Danielle was fabulous as always. She suggested slightly darker low lights for me which totally worked and gave my hair a much more natural look. Danielle is lovely, I always look forward to seeing her and always leave feeling pampered!

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Michelle, name NOT registered

Chrystal Sudhan
10th Jan 2023
5.0

Excellent service

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Sue

Susan Latimer
10th Jan 2023
Team Member: CLAIRE
5.0
Appointment verified by Shortcuts Software

Lovely girl and I love my new style ?

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Outstanding customer service

Jane Salisbury
8th Jan 2023
5.0

From the moment you walk into Jo & Cass you know you're going to be treated to a lovely experience. All the staff are friendly and welcoming, the building is beautiful and the decor clean calm and tranquil. Hayley has been my stylist for 10 years and has guided me through my many hair changes from colouring, changing styles, and making my transition to my natural silver hair seamless and easy. She always goes the extra mile for me and as well as being an excellent colourist and cutter she is lovely and friendly.
In addition to all the hair expertise you get at Jo & Cass its all the little touches they do that make you feel that you are a valued customer and keep me coming back. Overall excellent salon with excellent customer service and definite value for money.

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Hair appointment

Anonymous
7th Jan 2023
Team Member: MATHEW
5.0

Matthew, as usual, was great. Did my hair well and was lovely to chat to.

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Balayage

Dahlya Baybutt
6th Jan 2023
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Very good. Really nice service and dyed my hair how I wanted.

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Excellent as always

Paul B
6th Jan 2023
5.0
Appointment verified by Shortcuts Software

Great all round.

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Cut and colour

Christine
6th Jan 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Good service as usual

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Nails

Amanda Sinker
5th Jan 2023
5.0
Appointment verified by Shortcuts Software

Ruby gave excellent service

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Overall fantastic experience

Leanne Millican
4th Jan 2023
Team Member: TJ
5.0
Appointment verified by Shortcuts Software

Really fantastic experience overall from start to finish.
I loved the hair wash area with the massage chairs, I felt so comfortable . I thought the customer service and attentive stylists were outstanding .I definitely will be returning.TJ was really professional and gave me what I wanted but provided advice about what she felt would suit me.I really trusted her.He skills were flawless and she is a great stylist.I am absolutely in love with my hair.I felt the price was reasonable and I was happy to leave a tip.

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Such A Pleasure

Sue Calland
1st Jan 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

I’ve been having my haircut by Danielle for a year, every visit is a lovely pleasurable experience. She just knows how to cut and style my hair.
Best hairstylist I’ve ever had.

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A treat and a very good haircut

Samuel S
1st Jan 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

I like my haircut. I enjoy chatting to Liam while he cuts my hair and I watch a movie. I am taken care of and enjoy a hot chocolate.

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Hair appointment

Carolhunter
31st Dec 2022
5.0
Appointment verified by Shortcuts Software

Graham has styled my hair brilliant best hairdresser in town

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Great service AGAIN!

Karen Tidswell
31st Dec 2022
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Thanks Liam for a great colour and cut appointment. Fantastic job - thank you

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My hair is perfect in every way!!

Danielle marsden
25th Dec 2022
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

I honestly can’t thank Samantha enough such a lovely girl and made me feel so comfortable!! I absolutely adore my hair it’s the best it’s ever been!! Definitely would recommend her services to anyone!!

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First visit

Eileen Charalambous
24th Dec 2022
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

I was very nervous about trying a new salon but I am so glad I did Helen was amazing and the salon and staff are exceptional. Very impressed.

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Jolly hair cut ?

Dee Woodruff
24th Dec 2022
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

As always enjoyable experience with David good chat and laugh.

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Fantastic as always

Natalie Smith
24th Dec 2022
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Amazing colour toner and blow dry. I travel 20 miles because I trust Holly with my hair

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Hayley

Darryl Stretch
24th Dec 2022
5.0
Appointment verified by Shortcuts Software

Extremely happy to see Hayley back from maternity leave. My hair was coloured just how l like it!! Great stylist!! Loves to chat!! Will be back in a few weeks for a re-run. Thank you Hayley. Merry ?

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