Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.90
1,131 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Great as always

Gillian mann
24th Dec 2022
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

I love coming to see hannah, always chatty and friendly, on time and great hair cut. It's a lovely salon

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Hair

Vanessa Ellwood
24th Dec 2022
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

David has done my hair for 20+ years now,we have a great relationship and always a good laugh my hair cut is always on point,complimenting my colour Toyah does Thank you Jo&Cass always a pleasure ❤

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Fabulous

Louise M Robinson
23rd Dec 2022
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Always love visiting Jo & Cass Lancaster, they always make you feel so special and nothing is too much trouble. The salon is always so clean immaculate and immaculately laid out. Love Jo & Cass the best salon by far.

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Colour and cut

Barbara Cook
22nd Dec 2022
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Excellent, friendly service. Paige listened to what I wanted and offered good advice. All staff are friendly, helpful and attentive.

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Lovely

Sarah
21st Dec 2022
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Lovely! Whole experience from start to finish was perfect. Left feeling very pleased with beautiful hair.

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Michelle

Anonymous
20th Dec 2022
5.0

My Stylist is Michelle, she works only on Mondays and her name is not on the list
Her work is impeccable.
She is kind patient helpful and Knowledgeable

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Daughter’s birthday hairstyle

Anne-Marie Carruthers
20th Dec 2022
2.0
Appointment verified by Shortcuts Software

I can’t find the stylists name on the drop down - *******. She seemed quite distracted and we felt a little rushed. It was meant to be a nice treat for my daughter’s birthday, but not the experience we were hoping for or have had previously in this salon. My daughter is happy with her hair cut, but certainly wasn’t made to feel ‘pampered’ in any way. Cold coffee served just before we were ready to leave.

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Response from Jo & Cass - Lancaster

Thanks so much for your review,
I wish to investigate this further as im appalled you didn’t receive five star service , could you tell me the name of the stylist , your daughter s name and date of visit please and ill get to the bottom of what went wrong merry xmas graham

Cut and blowdry

Sandra Bell
18th Dec 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Excellent. Nice and pleasant Lyndsey makes you relaxed

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Fabulous, as always

Carole Wynn-Jones
18th Dec 2022
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

Vicky always has excellent suggestion as to colour and style that actually suit my hair. Her skill is second to none. she’s always professional, pleasant and very supportive.
The rest of the staff are also really good. The Juniors always wash my hair and provide feet up, massage and head massage with a really good attitude.

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Lovely experience

Chrissie Stevens
17th Dec 2022
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

I’ve been coming to Hollie for around three years now. , Holly is a very professional hairdresser, she takes great care of my hair and is always lovely and friendly making a visit to the salon a fab experience. I feel very fortunate to have Holly as my hairdresser.

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Lovely experience

C Blake
17th Dec 2022
Team Member: FAYE
5.0
Appointment verified by Shortcuts Software

Always a lovely experience. The salon is welcoming as are the receptionists. Faye is a lovely and much experienced stylist in whom I have complete confidence.

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Excellent

Fiona
16th Dec 2022
Team Member: LYNDSEY
4.5
Appointment verified by Shortcuts Software

As always, a great cut and care. Hot water bottle provided as an extra treat!

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Merry Christmas

Helen Ballard
16th Dec 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Great service as always.
Lyndsey is a friend now after 24 years as well as a great hairstylist and cheerful person.

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Excellent as always

Deborah Pike
16th Dec 2022
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Great experience Paige always fab as are all staff. Nice glass of prosecco for Christmas

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Value
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Hair colour

Andrea Bookless
16th Dec 2022
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Fab professional service and result

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Haircut

Anonymous
16th Dec 2022
5.0

One word HAPPY

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Fantastic experience

Susan Atkinson
16th Dec 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Fantastic experience as always! Lucy highlighted my hair and did a brilliant job followed by great cut and service from Lyndsey! Very happy xx

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excellent service and experience!

Anonymous
15th Dec 2022
5.0

stylist name was ruby and she was very accommodating and friendly (: had my brows done for the first time in uk and it was a really pleasant experience. will definitely book jo and cass for future appointments!

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Hair styled

Celia thomson
14th Dec 2022
Team Member: MATHEW
5.0

Very pleased also with Hollie who put colour on , and Ruby who washed my hair,,all very friendly and attentive, ☺️

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Hair styled

Celia thomson
14th Dec 2022
Team Member: MATHEW
5.0

Very pleased also with Hollie who put colour on , and Ruby who washed my hair,,all very friendly and attentive, ☺️

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JUST FAB

Sarah Weighell
14th Dec 2022
Team Member: DANIELLE
4.5
Appointment verified by Shortcuts Software

As always, Danielle was fabulous, always up for a challenge, and I challenge her every time I attend an appointment! Always professional, always goes above and beyond, wonderful service as always, thank you, see at the next appointment ?

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Hair styled

Celia thomson
14th Dec 2022
Team Member: MATHEW
5.0

Very pleased also with Hollie who put colour on , and Ruby who washed my hair,,all very friendly and attentive, ☺️

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Christmas appointment

Lesley Metcalfe
14th Dec 2022
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Absolutelygorgeouscut and colour

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Xmas

Mary
14th Dec 2022
Team Member: DAVID
5.0

Excellent! Very pleased...

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Wright

Sue
13th Dec 2022
Team Member: MATHEW
4.5
Appointment verified by Shortcuts Software

Professional and attentive. Gave me exactly what I asked for.

Unfortunately the salon was very very cold, it was on the 12th Dec when it was below zero outside.

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Hair cut

Andrea Bookless
11th Dec 2022
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Fab as always

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Riots and cut

Carole Wetherley
11th Dec 2022
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

Excellent service as always, thank you

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Lively

Bridget Green
11th Dec 2022
Team Member: MIA
5.0
Appointment verified by Shortcuts Software

Mia is very professional.
Always so happy with my hair when finished. Thankyou Mia

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Eyebrow wax n snd shape

Paula Morrell
11th Dec 2022
5.0
Appointment verified by Shortcuts Software

Ruby was lovely and friendly and did a great job. Thank you reception staff also very friendly.

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Amazing transformation!

Val
11th Dec 2022
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Yesterday I got the perfect haircut by Mathew. No more hiding behind the long hair! I’m totally happy with it! Thank you!

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I feel fabulous again

Nichola Booth
10th Dec 2022
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

I love coming in to see Helen! She is always so warm & welcoming, and always understands exactly what I’m after.
I always leave the salon feeling like a million dollars!
I couldn’t recommend Jo & Cass more highly, and in particular Helen, who is an absolute hair genius!

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Color and cut

Karen Shackleton
10th Dec 2022
Team Member: MATHEW
4.5
Appointment verified by Shortcuts Software

Always delighted with my cut, Mathew listens to how I want it styled. Danielle advised me on a new colour which I love. Very happy

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Colour, cut and blow dry

Janet Willshaw
9th Dec 2022
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

I always ask for Holly to do my colour as she is absolutely brilliant and leaves no messy edges on my skin and she is so incredibly lovely too. First time with Mathew and I was so impressed with him too. Wonderful cut and blow dry and such a great person too. Thank you Holly and Mathew!!

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Pamper day

Brenda Haines
7th Dec 2022
Team Member: TJ
5.0
Appointment verified by Shortcuts Software

Nice girl took time with me and worked her magic would highly recommend

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Haircut

Sue Hart
7th Dec 2022
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

David is an asset to your business, he is so skilful, professional, friendly and a joy to be around - excellent as always - best hairdresser EVER!

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Mrs

Sarah
7th Dec 2022
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

My hair stylist was Darcy. I usually have Danielle. Both stylists are wonderful, they both make you feel welcome and valued and made my hair look amazing.

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Excellent

Maureen Cronin
6th Dec 2022
5.0

I had Michelle who was very good and gave me the style I wanted. Would ask fir her again

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Harley Quinn

Helen Bell
5th Dec 2022
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Liam is always professional and very friendly and lets me know if he has any ideas to maintain my hair colour longer. He never goes ahead without asking my permission first.

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Like a spa day!

Liz Wickens
4th Dec 2022
Team Member: ANDREW
5.0
Appointment verified by Shortcuts Software

Getting my hair cut at Jo & Cass in Lancaster is like a spa day - I walk out feeling like a million dollars! The massage chair and head massage that comes with having your hair washed almost sent me to sleep, and the salon decor is glamorous and so stylish. Andrew is both professional and friendly and I have been delighted with my hair after both my visits so far.

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Absolutely fabulous

Barbara Avis
4th Dec 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Lovely experience relaxing head massage and a great restyle with a nice chat as I've been having Lyndsey do my hair for over 25 years

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Great results every time.

Elaine Sweetland
4th Dec 2022
5.0

Absolutely great. David always delivers on style, cut and colour. Came out feeling great.

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Cut & highlights

T Kirk
4th Dec 2022
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Excellent. Very happy with cut and colour.

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Value
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Hair cut/blow dry

Sam Hodgson
3rd Dec 2022
Team Member: DANIELLE
4.5
Appointment verified by Shortcuts Software

Great job. Lovely lady. Very pleased with my hair.
Thank you.

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Fabulous

Riding Diane
2nd Dec 2022
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Holly with dark hair - fab colour as always!!!
Graham- you were great too - a lovely cut ! Thankyou xx

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Cut and coloure

Annie Palmer
2nd Dec 2022
5.0
Appointment verified by Shortcuts Software

Rachel did my my hair.. Lovely cut/coloure, very sociable, communication, was made feel very welcome as always.. Felt very relaxed and de stressed ?

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Hairstyle

Anne
1st Dec 2022
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

Charming, quick, efficient and the result is a beautiful colour which suits me. Thank you Molly

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Excellent

Pollyanna Smith
1st Dec 2022
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Helen did a great job of my hair having never done it before she did 3/4 head of highlights with a toner and cut.

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Highlights

Sue Jones
30th Nov 2022
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

I was very happy with my stylist Helen did a great job fixing my re growth and my fringe .
Thank you ?

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Perfect haircut

Isabela
30th Nov 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

I spent a lovely hour with Lyndsey. Brilliant conversation and my hair is cut to perfection. I could not be happier. Thank you very much.

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Hair

Duncan Bethell
29th Nov 2022
Team Member: DAVID
5.0

Good cut

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