Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.90
1,131 verified reviews
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Value
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Filter by rating

FAB AS ALWAYS

Sarah Weighell
29th Oct 2022
Team Member: DAVID
4.5
Appointment verified by Shortcuts Software

Had to do another review just to mention the lovely David! The hot seat was a wonderful experience again David, thanks so much for a great cut and as always chat, fabulously looked after as always x

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FAB AS ALWAYS

Sarah Weighell
29th Oct 2022
Team Member: DANIELLE
4.5
Appointment verified by Shortcuts Software

Excellent as always, Danielle was fab as always, managed to change blue to red, she is an absolute star ? an extremely valuable member of staff, can't praise her enough ?

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Response from Jo & Cass - Lancaster

Thanks darling !
Im going to refurbish the salon next year and ill try harder to kee it tidier ove yiu aleays graham x

A lovely treat

Marie Smith
27th Oct 2022
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

I came in for a treat blow dry. Samantha always makes me feel & look so much better. Thank you

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Cut & blow dry

Kath Bond
27th Oct 2022
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Yesterday was my forst visit,From walking through the door your staff greeted me with a smile,,took me to reception and hung my coat up,,everyone was so relaxed and gave a warm welcome, the reclining chair and massager was amazing as was the head massage,, I was offered a drink and a magazine whilst Danielle cleared up after her last client,,the whole experience was great ,,I booked another appointment before leaving, thank you all so much,,your salon and staff are a credit to you

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Great service

Amanda Sinker
27th Oct 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Fantastic cut

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Review

Bridget Green
23rd Oct 2022
3.0
Appointment verified by Shortcuts Software

Very good
Very attentive
Explained every step of the way
Asked what I thought

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Response from Jo & Cass - Lancaster

Thanks for your constructive review , could i dig a little further and ask about the 3 star results , where did we go wrong was it the cut the blowdry not exactly what yiu wantrd ??
With yiur help we can improve and get becky on more specific training, thanks so much again graham

Best experience

Anonymous
23rd Oct 2022
5.0

I had the best experience ever and enjoyed every moment

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Response from Jo & Cass - Lancaster

Thanks so much

Amazing

Sharyn
22nd Oct 2022
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

As always - superb service. Lovely colour and brilliant cut. Hannah is amazing and she is passionate about what she does xox

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leg wax

fiona potter
22nd Oct 2022
Team Member: ALY
5.0
Appointment verified by Shortcuts Software

clean premises. efficient and friendly therapist. excellent treatment

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Absolutely fabulous

Barbara Avis
21st Oct 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Always thoughtful about how I'm managing my hair, has always ideas about how best to work with my hair and makes me feel a million dollars

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Looking forward to the next time.

Margaret Backhouse
21st Oct 2022
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

An enjoyable experience as always. Paige is lovely to chat to as well as colouring and cutting my difficult fine hair well.

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Girls cut and blows

Suzanne Parkinson
20th Oct 2022
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Excellent service, girls really enjoyed the experience and hair looked fantastic.

Will definitely be back and book Samantha again.

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Jo n Cass Lancaster

Maria Partington
20th Oct 2022
Team Member: KOULA
5.0
Appointment verified by Shortcuts Software

Simply the best

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Cut and blow dry

Diane
20th Oct 2022
Team Member: LUCY
5.0
Appointment verified by Shortcuts Software

Lucy has been cutting my hair since 2017. I have always found her professional and Lucy knows how I like my hair to look.

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Response from Jo & Cass - Lancaster

Thank you so much we all really appreciate this great review and we look forever to looking after you again kindest regards graham

Mrs

Margaret Backhouse
19th Oct 2022
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

She is lovely as well as a good stylist, I’m an ex hair stylist with very difficult fine hair only a few stylists over the years have been able to give me a good cut .I appreciate her very much,

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Felt a million dollars

Lesley metcalfe
19th Oct 2022
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Absolutely beautiful

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Over the moon with my semi perm colour

Heather
16th Oct 2022
Team Member: HOLLY
5.0
Appointment verified by Shortcuts Software

This was the first time Holly B did my hair and I’ll certainly be going back to her! She was very thorough and perfectness!

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Hair appointment at Jo & Cass

Janice Lamb
15th Oct 2022
Team Member: ELLIE
4.5
Appointment verified by Shortcuts Software

I always look forward to and enjoy having my hair done in the salon. I have been a customer for many years and appreciate the reliable, friendly service I receive.

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Fabulous

Riding Diane
14th Oct 2022
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Great colour with Holly and cut with Graham! The best service every time- Thankyou x

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Hair

Isobel
14th Oct 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Love my hair, as usual Lyndsey does a great job.

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Cut and blow dry

Karen Cross
13th Oct 2022
Team Member: LYNDSEY
5.0

Fantastic cut as always but also felt I’d had a lovely catch up with a friend!

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Hair colour at Jo and Cass

Sarah
13th Oct 2022
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Danielle is an absolute joy, she makes you feel welcome and at ease. She’s knowledgable and skilful and offers helpful advice with colour. She makes my hair look lovely, I leave the salon feeling like I look my best. I always look forward to seeing Danielle.

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Mrs M

Alison Morris
12th Oct 2022
Team Member: LIAM
4.0
Appointment verified by Shortcuts Software

Fantastic as always. Brilliant stylist and colourist

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Response from Jo & Cass - Lancaster

Thanks so much for the constructive review !
I intend to refurbish salon completely next year to make it shine but will try my hardest to keep it clean mean while

Excellent as ever

Nina quinn
12th Oct 2022
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

As a regular customer my hair is always done to the same high quality and holly is cheerful and friendly

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Fabulous colour and cut as always!

Natalie Miller
11th Oct 2022
Team Member: KOULA
5.0
Appointment verified by Shortcuts Software

I always enjoy having my hair appointments at this salon with Koula, so much so I don’t (and wouldn’t) go anywhere else

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Response from Jo & Cass - Lancaster

Ah thanks so much we are very grateful to tou choosing jo and cass and hope to keep
On looking after you ,

A great experience

Carol Ann Hall
10th Oct 2022
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

Another great haircut. Always a pleasure to get my hair cut at Jo and Cass with Molly who is a wonderful stylist.

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Fantastic

Anonymous
9th Oct 2022
5.0

Fabulous haircut as always

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Trusted salon

Dawn
9th Oct 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Been going to Jo and Cass for several decades - Lyndsey is my trusted stylist.
Holly did a great job of putting my colours on and Lyndsey cuts it and makes it look amazing

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Colour, cut and blow dry

Romy Hinde
9th Oct 2022
Team Member: KOULA
5.0
Appointment verified by Shortcuts Software

Absolutely excellent!

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Great service

Joan
9th Oct 2022
5.0
Appointment verified by Shortcuts Software

Had my hair cut and blow dried by Graham the owner, he always does a brilliant job.Expert cutter and stylist,
.

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First class as always

Karen
9th Oct 2022
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Listened to what I wanted and I LOVE the new colour :)

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5 Star

Dee
9th Oct 2022
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Always leave salon happy, and have good chat and laugh ?

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Cut & blow dry

Tabitha
9th Oct 2022
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Great cut & very good value. Liam is lovely

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More than a stylist!

Jeanette MacDonald
8th Oct 2022
Team Member: TOYAH
4.5
Appointment verified by Shortcuts Software

Toyah really is an absolute gem! She’s skilled, knowledgeable & works to high standards, always doing her utmost to ensure that the client is happy throughout the appointment. She really does make every effort to obtain 100% satisfaction. She’s of a lovely cheery disposition, a good listener, and someone who’s able to build up a comfortable rapport very quickly. This has never been more evident than over the past few months during which time she has started colouring & styling the hair of a close family member of mine who has suffered a brain injury. Toyah has very quickly won her confidence, showing much care, patience & respect. Family member has each time left the salon feeling valued, & very happy with her new look. Yes, Toyah’s an absolute gem.

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Response from Jo & Cass - Lancaster

We coukdnt agree more thankyou for your lovely review

Fabulous

Ann
8th Oct 2022
Team Member: LEANNE
5.0
Appointment verified by Shortcuts Software

Great cut. Great personal service, best hug in the world

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My experience

Lynn burrow
7th Oct 2022
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

I look forward to my visit to the salon every 6 weeks. Everyone is so friendly and makes you feel special. David is an excellent stylist and paige always colours my hair perfectly. I have been going to jo and cass for about 18 years and have always been very happy with the results.

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Response from Jo & Cass - Lancaster

Thanks so much

First Visit to Jo & Cass

Anonymous
7th Oct 2022
4.5

Jo and Cass recommended by one of Lyndsey’s clients at M &S.
My initial visit to arrange appointment was professional and I was able to get in quickly which was welcomed .
Again when I arrived I was offered a drink and made to feel welcome always nervous when coming to a new hairdresser having been with previous hairdressers for 13 years.
Lyndsey was lovely she made me feel at ease and listened to me about my requirements also nice to chat to .
My husband likes my haircut and it feels much better after only having it cut twice since Covid.
I look forward to visiting in the future.
Ladies on reception really nice so well done to all.
Thankyou.

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Response from Jo & Cass - Lancaster

Thanks so much for your lovely constructive review,
We do have a rota to check bathrooms im sorry we failed in this area ill revisit !
Thanks again

Amazing

Becky
7th Oct 2022
Team Member: KOULA
5.0
Appointment verified by Shortcuts Software

Amazing as always wouldn't have anyone else do mine or my children's hair ?

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Response from Jo & Cass - Lancaster

So gratefull ive passed review on x

Healthy Hair

Julie Adams
4th Oct 2022
Team Member: CLAIRE
5.0
Appointment verified by Shortcuts Software

Since I’ve been going to Claire my hair is so much healthy and she gets the colour spot on!
At last I’ve found a decent hairdresser !

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Fantastic

Natalie Smith
3rd Oct 2022
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Holly once again did my hair to perfection. Attention to detail and colour was just what I wanted. Great salon experience again

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Response from Jo & Cass - Lancaster

Ah thanks so much , x

Excellent service

Allan
2nd Oct 2022
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Excellent service

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Friendly & quality cut & colour

Sarah
2nd Oct 2022
Team Member: DANIELLE
4.5
Appointment verified by Shortcuts Software

As always Danielle is welcoming & checks exactly what you want. Colour is great and just a trim to freshen it up & thinned it out.

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Response from Jo & Cass - Lancaster

Thanks so much , we are at the moment pkanning a complete refurb , we did reception last year and are moving onto salon hopefully next year !
Hope itll be mega thanks again

Wonderful

Jill spurr
2nd Oct 2022
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

I found it to be a fabulous time to spend a couple of hours and felt amazing when I came out .. my family commented on my hair… they thought it looked moles better and the girl that washed my hair was super … I was told def was quite new but the pressure applied was good and she was very thorough

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Hair tint & shimmers

Carole wetherley
2nd Oct 2022
5.0
Appointment verified by Shortcuts Software

Excellent service

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Excellent

Rachel
1st Oct 2022
5.0
Appointment verified by Shortcuts Software

Lois and holly both amazing stylists. 5 stars .

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Post Covid hair

Joyce Braund
30th Sep 2022
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Perfect outcome - discussed leaving my hair (re further highlights) to ‘have recovery time before further colour services

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Highlights

Janet Day
30th Sep 2022
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

What a great experience. I haven’t had a colour for 3 years so was a little apprehensive. Toyah was so friendly and professional. Thrilled with the result.

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Feedback

Sue Hart
29th Sep 2022
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

David is always friendly and professional and I wouldn’t trust anyone else to cut my hair, he’s simply amazing!

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Jade hemmings you are a star my hair beautiful as always

Anonymous
29th Sep 2022
5.0

My hair beautiful jade hemmings always does a fantastic job .she always makes me feel really relaxed and very welcoming thank you once again jade hemmings your a star

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Outstanding

Anonymous
28th Sep 2022
5.0

Been going there for years always great customer service and nothing to much trouble great experience

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