Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
1,221 verified reviews
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Value
Result
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Amazing experience!

Belinda Bridges
19th Nov 2022
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Absolutely great stylist and very chatty too! Made sure I was comfortable and got exactly what I wanted

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Fabulous- as always

Carole Wynn-Jones
18th Nov 2022
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

I have problem hair and allopecia. Vicky always know how to do my hair so that it looks it’s best. I rely on her expert opinion for the style and the colour and she has never got it wrong.

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Very pleased

Jayne
16th Nov 2022
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Mathew listened to what I wanted and discussed options. He’s easy to chat to.

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Amazing as always

Saleha
16th Nov 2022
5.0
Appointment verified by Shortcuts Software

Jess Hargate knows exactly how to deal with my hair and always styles it amazingly. Normally she also washes my hair the way I like but due to time this was done by Sienna. She was also great and washed my hair really well, complimented with a head massage!

My hair is always left super smooth and my bouncy blow dry looks great even days after- Jess also has thick hair like mine which is why I trust her to do an excellent job. I used to leave salons with damp roots due to the stylist not understanding my needs. Thankfully I’ve found my match!

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Love it

Debbie
16th Nov 2022
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Excellent service from all the team and Liam was amazing! He really listened to what I wanted and exceeded expectations.

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Brilliant relaxing experience

Natalie
16th Nov 2022
5.0
Appointment verified by Shortcuts Software

Jess cut and wadhed my hair. Gave good advice about styling and what I might do in future

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Excellent

Sarah Rhodes
13th Nov 2022
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Colour with Hannah, cut with David.
Excellent service & result.

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Compliment

Laura Sowerby
13th Nov 2022
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Hannah is amazing and as always made my visit a happy one. I also brought my daughter who was seen by Holly. And together Holly and Hannah talked her though options and again made us feel looked after. Thank you
Laura

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Great as always

Anna
13th Nov 2022
Team Member: Becca
5.0
Appointment verified by Shortcuts Software

It’s always a lovely experience. Friendly, helpful staff. Been coming to Jo and Cass since it was established and can’t imagine going anywhere else!

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Hair cut

Nick
13th Nov 2022
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Liam is great! Nice to talk to. Gives good advice. Would recommend him to anyone.

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Hair by Sam

Marie Smith
12th Nov 2022
Team Member: SAMANTHA
4.0
Appointment verified by Shortcuts Software

Sam helped me choose colours to compliment my hair. My hair now looks amazing. Very talented & lovely. Thank you

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First class experience.

Yvonne Goodrick
11th Nov 2022
Team Member: HANNAH
5.0

I travel an hour and half for my appointments and have been coming since the salon opened, I’m never disappointed.
This time I was a bit nervous because I have recently started with psoriasis on my scalp but desperately wanted my root touch up and highlights.!
I spoke with Hannah before hand and she was amazing, checking my scalp beforehand and frequently during treatment,, the result was lovely and I felt like a new woman !!Thank you Hannah! X

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Cut and colour

Alice
11th Nov 2022
5.0
Appointment verified by Shortcuts Software

Brilliant cut and colour by Jess as usual. I've never been happier with my hair since she started cutting and colouring it a couple of years ago.

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Eyebrow wax

Amanda Sinker
10th Nov 2022
5.0
Appointment verified by Shortcuts Software

Excellent service

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Superb Lyndsey!

Diane Coward
10th Nov 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Lyndsey was brilliant with advice regarding my chemo treatment. She was very professional and knowledgeable as usual. She was also great when I got upset. Thank you.

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Good experience

Julie Ashton
9th Nov 2022
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

An enjoyable experience as always. David listens and advises on what treatment I want and need for my hair. Never disappointed. He is also very entertaining ?

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Me

David brown
9th Nov 2022
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Top notch barber … improving with every visit!

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1/2 head of highlights and cut

Jane
8th Nov 2022
Team Member: Hollie
4.5
Appointment verified by Shortcuts Software

Great location and service. Happy staff, great coffee and vibe having my hair done. Thankyou

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Amazing transformation?

Luka
7th Nov 2022
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Took my son for a hair cut which he was refusing for a year and a half... dreading of how it might look at the end.. Got a proper WOW effect when it was done and still amazed... after all Liam is THE BEST! ??

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Feeling fabulous again

Sarah
6th Nov 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Needed a change & Lyndsey listened carefully and made some great suggestions, colour & cut looks great!

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Excellent experience

Susan Atkinson
6th Nov 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Excellent experience as always. Lyndsey always gives great advice when I am unsure of what to do with my hair. Coffee was piping hot which is appreciated.

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Fantastic as usual

Carol Ann Hall
6th Nov 2022
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

Fantastic experience as always having Molly cut and style my hair.

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Great service

Rachael
6th Nov 2022
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Really friendly service and out my two children at ease having their hair cut. Helped make it a lovely experience. Thanks!

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Ms

Annie
6th Nov 2022
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

I absolutely love my stylist, no one has been able to cut my hair style the way she does. I get stopped by people in the street all the time asking me where I have my hair cut. She is the best stylist I’ve ever had and I’m 57! Not only is she an amazing stylist, she is great company too. Win win!

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Wonderful

Yvonne Whiston
5th Nov 2022
5.0
Appointment verified by Shortcuts Software

Sharleen was very professional and welcoming. Can't wait for next session. Came out feeling refreshed and relaxed

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Happy day

Anonymous
5th Nov 2022
5.0

Stylist Graham brilliant best ever , don’t ever retire been with Graham for years ,really knows my hair

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My haircut

Anonymous
4th Nov 2022
5.0

Brilliant

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Very good

Karen palmer
4th Nov 2022
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

She is a very good hairdresser. Also very friendly.

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Great salon

V Hartley
4th Nov 2022
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Consistently great hair cut and colour. Can honestly say I’ve had the best cut and style here than any other hairdresser I’ve been to over the years.

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Haircut

MATT MACKAY
3rd Nov 2022
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Amazing experience, very knowledgeable person and also has a great sense of humour.

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Value
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Hair cut

Margaret Boulton
3rd Nov 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

I have been coming to Lyndsey for a long time now. She is a brilliant hairdresser and also a lovely person. Very friendly
I always look forward to coming to Jo,and Cass.

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Perfect perfect perfect

paula biddulph
2nd Nov 2022
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

I had not been in a salon for years as a friend has always done my hair so trying somewhere new can be quiet scary letting someone else loose who’s never done my hair before . My experience from walking in your salon to leaving well I couldn’t of asked for more I was so pleased with the end result and I will be back !!

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Ali is amazing

New Client
2nd Nov 2022
Team Member: ALY
5.0
Appointment verified by Shortcuts Software

I came into the salon today as a new client and was recommended Aly todo my hair. She’s the best hairdresser I’ve ever had, she made me feel a million dollars. She recommended new colours to me and gave me great advise about what products I should be using. I’ve never had a hairdresser mention a face shape before. I was blown away.

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Excellent as always

Deborah Pike
2nd Nov 2022
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

I've been coming to Jo & Cass for 21 years and every time it is a lovely, relaxing experience . Even to my annual glass of champagne at Christmas, everything is done to make you feel good & have a pleasurable experience. All staff are always happy and welcoming. Paige is amazing. I have full head highlights, she uses several colours and takes time & care always checking I'm happy with the result. The cut is always superb.

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Excellent service

Liz sharples
2nd Nov 2022
Team Member: PAIGE
5.0

Excellent service, very professional but also friendly and thoughtful.

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Great first visit

Sally P
1st Nov 2022
Team Member: HOLLY
5.0
Appointment verified by Shortcuts Software

I was delighted with my first appointment at Jo & Cass - will be booking again.

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Brilliant

Mandy
30th Oct 2022
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

After visiting this salon I always leave feeling a million dollars …..Liam is a brilliant stylist, it’s a great environment and a first class team

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Excellent service

Allan
30th Oct 2022
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Great service and great chat as well

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Bliss

Jayne
30th Oct 2022
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Fabulous as always. Colour by Hannah who is terrific then cut and blow with David, who always creates what I want without me knowing what that is. Would never go anywhere else. Salon gorgous, all staff lovely and I have the dream team ?

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Fabulous

Elizabeth Dick
30th Oct 2022
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

I have had another joyful experience having my hair appointment with Toyah and Graham. Jo & Cass is a wonderful salon, every client is treated like royalty and as always I left with a stunning hair cut and colour and felt like a million dollars! Wonderful x

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FAB AS ALWAYS

Sarah Weighell
29th Oct 2022
Team Member: DAVID
4.5
Appointment verified by Shortcuts Software

Had to do another review just to mention the lovely David! The hot seat was a wonderful experience again David, thanks so much for a great cut and as always chat, fabulously looked after as always x

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FAB AS ALWAYS

Sarah Weighell
29th Oct 2022
Team Member: DANIELLE
4.5
Appointment verified by Shortcuts Software

Excellent as always, Danielle was fab as always, managed to change blue to red, she is an absolute star ? an extremely valuable member of staff, can't praise her enough ?

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Response from Jo & Cass - Lancaster

Thanks darling !
Im going to refurbish the salon next year and ill try harder to kee it tidier ove yiu aleays graham x

A lovely treat

Marie Smith
27th Oct 2022
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

I came in for a treat blow dry. Samantha always makes me feel & look so much better. Thank you

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Cut & blow dry

Kath Bond
27th Oct 2022
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Yesterday was my forst visit,From walking through the door your staff greeted me with a smile,,took me to reception and hung my coat up,,everyone was so relaxed and gave a warm welcome, the reclining chair and massager was amazing as was the head massage,, I was offered a drink and a magazine whilst Danielle cleared up after her last client,,the whole experience was great ,,I booked another appointment before leaving, thank you all so much,,your salon and staff are a credit to you

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Great service

Amanda Sinker
27th Oct 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Fantastic cut

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Review

Bridget Green
23rd Oct 2022
3.0
Appointment verified by Shortcuts Software

Very good
Very attentive
Explained every step of the way
Asked what I thought

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Response from Jo & Cass - Lancaster

Thanks for your constructive review , could i dig a little further and ask about the 3 star results , where did we go wrong was it the cut the blowdry not exactly what yiu wantrd ??
With yiur help we can improve and get becky on more specific training, thanks so much again graham

Best experience

Anonymous
23rd Oct 2022
5.0

I had the best experience ever and enjoyed every moment

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Response from Jo & Cass - Lancaster

Thanks so much

Amazing

Sharyn
22nd Oct 2022
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

As always - superb service. Lovely colour and brilliant cut. Hannah is amazing and she is passionate about what she does xox

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leg wax

fiona potter
22nd Oct 2022
Team Member: ALY
5.0
Appointment verified by Shortcuts Software

clean premises. efficient and friendly therapist. excellent treatment

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Absolutely fabulous

Barbara Avis
21st Oct 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Always thoughtful about how I'm managing my hair, has always ideas about how best to work with my hair and makes me feel a million dollars

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