Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.90
1,131 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Amazing hair and stylist!

Lisa
21st Apr 2024
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Very friendly, couldn't do enough for you, makes you feel really comfortable. Absolutely love my new hair! Very knowledgeable.

Service
Value
Result
Cleanliness
Atmosphere

Quality cut & service as always

Katie
19th Apr 2024
Team Member: Lois
5.0
Appointment verified by Shortcuts Software

It’s always a good experience having my hair cut by Lois at Jo & Cass.
Funny, friendly, talented and knows exactly what I want.

From the minute you step through the door to the minute you leave, everyone is super friendly and clearly wants you to have the best experience.

I can’t imagine going anywhere else!

Service
Value
Result
Cleanliness
Atmosphere

Mop chopped

Julie
18th Apr 2024
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Fabulous - well needed cut and colour - Danielle lovely, professional and a joy to see as always. Cappuccino always appreciated.

Service
Value
Result
Cleanliness
Atmosphere

Cut and colour

Sue Garvey
18th Apr 2024
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Excellent service as always from Lyndsey and Paige for my colour.

Service
Value
Result
Cleanliness
Atmosphere

Beauty

Karen Riley
16th Apr 2024
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Chloe is a fabulous beauty therapist, makes me feel at ease and I always love the results

Service
Value
Result
Cleanliness
Atmosphere

Re-style

Caroline
16th Apr 2024
Team Member: TJ
4.5
Appointment verified by Shortcuts Software

Brilliant cut and styling by TJ, always feel great after my visit to the salon. 😁

Service
Value
Result
Cleanliness
Atmosphere

Jo & Cass Lancaster

Alison Hankinson
15th Apr 2024
5.0
Appointment verified by Shortcuts Software

Hayley provides my haircut and her name is not on your list. She was lovely, treated me well, and my haircut is beautiful.

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Andrea Bookless
14th Apr 2024
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Brill as always

Service
Value
Result
Cleanliness
Atmosphere

Recent visit to salon

Binoti Tanna
14th Apr 2024
Team Member: HANNAH
4.0
Appointment verified by Shortcuts Software

Hannah always has the time and enthusiasm to help with decisions. She has been doing my hair for a number of years and has really understood what my hair needs and knows how to work her magic on it. She truly is a gem and is very talented, respectful, thoughtful and a delight. Hannah always makes me happy and the amazing comments I receive are a testament to her.

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Odette Holmes
14th Apr 2024
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

I went to see Natalie for the first time and I couldn’t be more satisfied. Natalie listened to what I asked for and fully understood. She was very efficient, attentive and a lovely person. She is a very talented hairstylist and I couldn’t be more happy with the end result, I will definitely be visiting her again next time.

Service
Value
Result
Cleanliness
Atmosphere

Thank You

Anonymous
13th Apr 2024
5.0

I have been coming to Jo & Cass to have my haircut with Rachel many years. Recently I’ve started to bring the young adult I help care for with many disabilities with me. I can’t thank all the staff there for making him feel so special. He loves coming for haircut and has gained so much confidence because of the attention all the staff give him especially Rachel.

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Janice Lamb
13th Apr 2024
Team Member: ELLIE
5.0
Appointment verified by Shortcuts Software

L always enjoy my time spent in Jo & Cass salon. All the staff are friendly, professional and ensure customers are the focus of the salon experience.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Farideh
13th Apr 2024
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Had another excellent experience with Chloe

Service
Value
Result
Cleanliness
Atmosphere

Oliver and Harry children’s cuts

Rebecca
13th Apr 2024
Team Member: HANNAH
4.5
Appointment verified by Shortcuts Software

Excellent as always from Hannah, she is great with the two boys (aged 5 and 6). Many thanks.

Service
Value
Result
Cleanliness
Atmosphere

Caci booster

Sarah Christopherson
11th Apr 2024
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Excellent treatment

Service
Value
Result
Cleanliness
Atmosphere

Excellent haircut

Glynis
10th Apr 2024
Team Member: TJ
5.0
Appointment verified by Shortcuts Software

As always great haircut.
Great natter
Always feel relaxed and trust TJ's advice

Service
Value
Result
Cleanliness
Atmosphere

Happy Customer

Lorraine Partridge
9th Apr 2024
Team Member: Lois
5.0
Appointment verified by Shortcuts Software

Great hair wash, really pleased with colour and cut!

Service
Value
Result
Cleanliness
Atmosphere

a very good service from the staff

carl hayes
7th Apr 2024
Team Member: Ruby beauty
5.0

a very good hair & beauty salon

Service
Value
Result
Cleanliness
Atmosphere

Cutting edge

Patricia Nolan
7th Apr 2024
5.0
Appointment verified by Shortcuts Software

As usual a lovely experience with the gorgeous Graham and his friendly team. Came out looking and feeling years younger than when I went in!!

Service
Value
Result
Cleanliness
Atmosphere

A Return

Sue Calland
7th Apr 2024
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

I moved work location so getting to J&C was difficult, after trying a few alternatives I’m back. The whole experience was relaxing, the salon has a nice vibe. Danielle definitely understands my hair, alway a brilliant cut.

Service
Value
Result
Cleanliness
Atmosphere

Hair review

Michelle Leek
6th Apr 2024
Team Member: HELEN
5.0

Brilliant- loved my new hair do, excellent stylist, very personable, Brad was also fantastic.
I was made to feel a million dollars!!

Service
Value
Result
Cleanliness
Atmosphere

Appointment

Sarah
6th Apr 2024
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Brilliant as usual … one small bit of feedback for young apprentice who dried my hair, just took a bit long, think I timed it as 25 mins, and was on a cool setting!!he was lovely but as I had been in already 2 and half hours it was just a bit too long for me … I wanted to get the hairdryer turn it onto heat and just finish it off myself… but all round great service

Service
Value
Result
Cleanliness
Atmosphere

Lovely as alwaus

Annette Quarry
6th Apr 2024
Team Member: ELLIE
5.0
Appointment verified by Shortcuts Software

First time with Ellie what a lovely friendly person she is, great cut she was really helpful in suggestions and did a great job.

Service
Value
Result
Cleanliness
Atmosphere

Fabulous

Louise M Robinson
6th Apr 2024
Team Member: Jade
5.0
Appointment verified by Shortcuts Software

Jade and Graham did my hair, jade did my tints and shimmers and it's beautiful fabulous colour I love it.
Graham did Cut and blow. Would never let anyone else Cut my hair.
I trust him explicitly.

Service
Value
Result
Cleanliness
Atmosphere

Restyle

Rachel Mounsey
5th Apr 2024
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Sam is always lively and very professional. She goes above and beyond and is an asset to your salon.

Service
Value
Result
Cleanliness
Atmosphere

Thanks

Tabby
4th Apr 2024
5.0

Lyndsey was lovely and did a great job

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow-dry

Jennifer Leach
4th Apr 2024
Team Member: DAVID
4.5
Appointment verified by Shortcuts Software

Always an enjoyable experience. Excellent cut.

Service
Value
Result
Cleanliness
Atmosphere

Amazing hair

Sarah
4th Apr 2024
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Had a wonderful and relaxing visit to Jo and Cass. Thoroughly enjoyable and easy experience from start to finish. Was so lovely to be looked after by Danielle who took years off me by giving me a sharp new bob, split ends gone and sone very flattering shimmering high lights. My hair looked exactly how I’d imagined it would! Danielle just gets what you want, she listens and then does her very best every time. Danielle really cares and wants you to be happy with your hair. She leaves your hair looking natural and in excellent condition. Thank you Danielle!!!

Service
Value
Result
Cleanliness
Atmosphere

Heaven

Linda carter
4th Apr 2024
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Absolutely fantastic, 2hrs of sheer bliss and pampering. Would highly recommend back massage followed by a facial

Service
Value
Result
Cleanliness
Atmosphere

Always ace

Verity McMann
3rd Apr 2024
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

As always professional and top class cut, colour and chat.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Katie Trousdale
3rd Apr 2024
Team Member: TJ
5.0
Appointment verified by Shortcuts Software

I had TJ as a replacement. She was brilliant. She asked lots of questions to understand my hair type and spent time looking at pics so she understood

Service
Value
Result
Cleanliness
Atmosphere

Curtain bangs and layers

Kalena
3rd Apr 2024
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

Great experience from start to finish as always! Very happy with the end cut

Service
Value
Result
Cleanliness
Atmosphere

Amazing experience!

Sinead
2nd Apr 2024
Team Member: Jade
5.0
Appointment verified by Shortcuts Software

- Perfect colour on my hair (just what I wanted)
- Hair cut and fringe styled just as I had hoped.
- Friendly hairdresser and laid back atmosphere.
- Great price for what I had done.
- All round amazing experience!!

I will definitely be back!

Service
Value
Result
Cleanliness
Atmosphere

Fantastic experience as always!!

Heather
29th Mar 2024
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

As usual Helen was friendly and did a fantastic job!!!

Service
Value
Result
Cleanliness
Atmosphere

Easter treat

Janet
28th Mar 2024
Team Member: Hollie
5.0

Hollie was able to advise on the best style for my hair type and the cut it just the way I wanted.

Service
Value
Result
Cleanliness
Atmosphere

Great service and stylist

Sue
27th Mar 2024
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Fabulous service and lovely and helpful stylist

Service
Value
Result
Cleanliness
Atmosphere

Full Head Foils

Helen
26th Mar 2024
Team Member: Lois
5.0
Appointment verified by Shortcuts Software

Amazing! Couldn’t fault a thing. And the colour is 🔥

Service
Value
Result
Cleanliness
Atmosphere

Ash toner for a change ❤️

Laura
24th Mar 2024
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Had a wonderful experience (as always), Alfie gave me advice on how to update my style, and the lovely Charlotte washed my hair ❤️ Always come away feeling like I’ve had a fabulous treat - thank you Xx

Service
Value
Result
Cleanliness
Atmosphere

Love love love !

Annabel Orr
24th Mar 2024
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Always a joy to go to Jo & Cass - I’ve been going here for a very long time ! Always offered lots of gorgeous coffees/ drinks - and always greeted with smiles from everyone ! It’s so friendly I utterly trust my stylist- lyndsey- - always feel good leaving ! I always Make sure i rebook before leaving - my stylist is part time and very popular . Would never go anywhere else!

Service
Value
Result
Cleanliness
Atmosphere

Excellent as always

Deb Pike
24th Mar 2024
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Always happy Paige does an amazing job on my colours and has for many years. Also shout out to Izzy who washed my hair and massaged my head wonderfully. Real bubbly , friendly lovely girl.

Service
Value
Result
Cleanliness
Atmosphere

Happy

Alf Whiteside
22nd Mar 2024
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

As always happy

Service
Value
Result
Cleanliness
Atmosphere

restyle

Beth
21st Mar 2024
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

On my first trip to your salon, I booked on line and chose Samantha. Really please with my Restyle and Samantha was really lovely and helped advise on cut. Would defiantly book again and recommend.

Service
Value
Result
Cleanliness
Atmosphere

Hair colouring review

Leena
21st Mar 2024
3.0
Appointment verified by Shortcuts Software

The service was generally good and I am happy with the results, its too expensive though and the stylist whom i forgot her name was persistant in doing certain things that i disliked she should do what i instruct her not what she wants !!

Service
Value
Result
Cleanliness
Atmosphere
Response from Jo & Cass - Lancaster

Hi Leena,

Thank you for taking the time to leave us a review. We are glad to hear that you were happy with the results of your service at our salon. However, we apologize if our pricing was not what you were expecting. We strive to provide quality services at a competitive price.
please remember 20 percent is vat and we also use the most expensive products on the market we do other cut and blow fry’s from 23 pounds minus the vat that we don’t get this is 19 pounds for a hours work and there are electric gas costs apprenticeships and receptionists wages to pay from this .

We are also sorry to hear that you had a negative experience with one of our stylists. We value your feedback and have addressed this issue with our team. We always want our clients to leave our salon feeling their best and would never want to do anything that goes against your preferences.

Thank you again for your review and we hope to see you soon.

Sincerely,
The Jo & Cass - Lancaster Team

Jo & Cass Lancaster

Elizabeth
20th Mar 2024
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

I always enjoy my experience here and all the staff are very polite, friendly and professional

Service
Value
Result
Cleanliness
Atmosphere

Highlight and Cut

Jess Goold
20th Mar 2024
Team Member: Lois
5.0
Appointment verified by Shortcuts Software

Very friendly and consultation at the start was very thorough. She followed exactly what I wanted throughout and I loved the end result! Overall salon was clean and other staff were very friendly and helpful too. A very enjoyable experience.

Service
Value
Result
Cleanliness
Atmosphere

Amazing Client Care

Ashleigh H
20th Mar 2024
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Paige made this visit fantastic. The value is not only in the result, but the journey from walking in to having left with aftercare advice.

Service
Value
Result
Cleanliness
Atmosphere

Shimmers with Daniel

Margaret
17th Mar 2024
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

As usual Danielle renewed my shimmers really nicely. My appointment with her is always a pleasure.

Service
Value
Result
Cleanliness
Atmosphere

Wash and style

Clare Taylor
17th Mar 2024
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

I don’t know which Holly did my hair, but she did a lovely job. I got a lot of compliments on a night out I was dreading so thank you Holly!

Service
Value
Result
Cleanliness
Atmosphere

perfect haircut

Val Morgan
17th Mar 2024
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Excellent haircut.. Really happy with it.
⭐️⭐️⭐️⭐️⭐️⭐️ Thank you!

Service
Value
Result
Cleanliness
Atmosphere

Fab

Riding Diane
17th Mar 2024
Team Member: Becca
5.0
Appointment verified by Shortcuts Software

The colour and cut was fab as always!! Thankyou and I will be back!!! Xx

Service
Value
Result
Cleanliness
Atmosphere