Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.90
1,131 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Hair cut wash and style

Maria Howard Cerys Mayers
16th Feb 2024
5.0
Appointment verified by Shortcuts Software

Yes my daughter injoyed having her hair washed cut and styled daughter was really pleased with the result and said how soft her hair was . Well until a bully tipped pop all over her head yesterday teatime . Ruined it .

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Tint n shimmer

Anne Krauss
15th Feb 2024
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

It was a real treat!

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Value
Result
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Atmosphere

Tint n shimmer

Anne Krauss
15th Feb 2024
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

It was a real treat!

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Value
Result
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Atmosphere

Excellent cut and colour

Emma
15th Feb 2024
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

As always, an excellent cut and colour from Natalie. Natalie is great at asking what you want at each stage and taking the time to listen. I would highly recommend!

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Value
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Hair cut

Margaret Boulton
15th Feb 2024
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Always enjoy chatting to Lyndsey. She cuts my hair really well. Knows exactly what I want.

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Value
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Graham Cass

Anonymous
14th Feb 2024
4.5

I think graham is the sexiest stylist ever xx

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Cut and blow Jade

Steph Holding
11th Feb 2024
5.0

Excellent

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Value
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Cut and regrowth

Janette Street
11th Feb 2024
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

As always a brilliant cut and fantastic service. First time with Hollie B for colour but she was amazing.

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Value
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Fab!

Louise Hesketh
10th Feb 2024
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

Also Holly- not sure which one. Both understood exactly what I wanted! Really good colour advice ( transitioning to grey) and great cut, I will be back!

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Just what I needed

Lucy
10th Feb 2024
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

Lovely massage and facial. I have already booked my next one. Ruby was friendly and professional.
In the sitting area there are signs of damp and water damage on the wall which were very noticeable, but the treatment room was nice.

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Value
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Excellent experience

Linda
8th Feb 2024
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

I felt totally out of my comfort zone going to a salon (after 10 years) for highlights, colour and restyle. I am so glad I did. Alfie made me feel so relaxed and has transformed my hair, amazing job and I couldn't be happier thank you! The salon is lovely and all staff were friendly and welcoming. Great experience

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Nails wonderful

Louise M Robinson
8th Feb 2024
5.0
Appointment verified by Shortcuts Software

Had my shellac finger nails done with Yana & Maggie.
Best designer shellac in the whole of the area.
Couldn't recommend highly enough.
Definitely 💯%.

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Value
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Mrs

Erica Tarney
8th Feb 2024
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Brilliant!

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Value
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Pedicure

Joan Nixon
6th Feb 2024
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

As always Chloe did a fantastic pedicure.
She was as also cheerful and chatty and I had a nice experience.

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Value
Result
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Perfect colour

Diane
6th Feb 2024
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Always trust Hannah to do whatever is needed. Never disappointed.

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Value
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Half head highlights.

Anonymous
4th Feb 2024
5.0

Very professional and polite. Very informative.

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Value
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Colour and cut

Claire
4th Feb 2024
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Friendly staff from the moment I arrived. The young man on reception was very polite and kind. Everything was explained to me, I was offered a hot drink ( hot choc is fab) My stylist was very professional and definitely knew what she was doing. Thank you so much

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Value
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Precision cutting and colour.

Linda J
4th Feb 2024
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Excellent, as always

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Value
Result
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Atmosphere

Cut and blowdry

Jennifer Leach
3rd Feb 2024
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Enjoyed my visit. An excellent cut, as always.

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Value
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Visit

Anonymous
3rd Feb 2024
5.0

Seen by Graham, excellent as usual

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Value
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Cut & blow

Kath tennant
2nd Feb 2024
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Excellent service by all staff, from reception , passing other stylist, staff that made me a coffee, Danielle is lovely, very chatty, I always feel comfortable with her and always get the best advice about style & colour

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Value
Result
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Impressive

Di Mcdevitt
2nd Feb 2024
Team Member: Chelsea
5.0
Appointment verified by Shortcuts Software

Sincerely delighted with my hair chop - thanks very much! X

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Value
Result
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Great cut

Brenda Haines
1st Feb 2024
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

I found Natalie to be very helpful and listened to what I needed. She was very easy to talk to and made me feel important I will be seeing her again

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Value
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Great cut!

Anonymous
31st Jan 2024
5.0

T Jay always does a brilliant style
Always trust her.

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Value
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brow wax review

imogen barker
31st Jan 2024
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

incredible as always , my brows look nice and neat again ! x

Service
Value
Result
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Fabulous

Riding Diane
29th Jan 2024
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

Graham & Molly B- what a great team! Love my cut & the colour!!
Thankyou- can’t recommend you enough
X

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Value
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Lovely Haircut

Kezia
27th Jan 2024
Team Member: Erin
5.0
Appointment verified by Shortcuts Software

Thank you to Erin for the friendly and professional haircut and for chatting through what I wanted with me 😊

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Value
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Beauty

Karen Riley
27th Jan 2024
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Love coming to see Chloe very relaxing experience

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Love my trips to Jo & Cass 🤍

Rachel
26th Jan 2024
Team Member: Lois
5.0

I really love coming to Jo & Cass as I’m always well looked after. Lois is always amazing. Thank youuuu ☺️🤍

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Hair

Karen Riley
25th Jan 2024
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Thoroughly enjoyed my time in the salon yesterday such a friendly and relaxing experience as always

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Value
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Excellent experience with Jade as usual

Jane Dunning-Lewis
25th Jan 2024
5.0
Appointment verified by Shortcuts Software

Been coming to Jade Marie Hemings for years and trust her to style my hair. Enjoy a catch up every time I come in

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Value
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Lovely experience, as always

Gillian mann
24th Jan 2024
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Always look forward to my appointments with Hannah. Friendly, punctual and love how she styles my hair

Service
Value
Result
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Atmosphere

Excellent

Diane Archer
21st Jan 2024
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Excellent, always is.

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Value
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Salon visit 19.1.2024

Claire Woodland
20th Jan 2024
Team Member: DEANNA
4.0
Appointment verified by Shortcuts Software

As always Deanna and Hannah were great. Been going for years. Bradley the trainee was good, checking for coffee and magazines. Hair wash wasn’t great I’m afraid, cold water pretty much throughout in spite of me saying it was cold. Hair at the back and hairline not washed (after colour). Head massage was literally about 10 seconds!

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Response from Jo & Cass - Lancaster

Reply:
Hi Claire Woodland, thank you for taking the time to leave us a review. We're so glad Deanna and Hannah provided great service as always. We appreciate you being a loyal customer for years. Bradley, our trainee, is providing excellent service and we're pleased he kept you refreshed during your visit. We're sorry to hear that your hair wash experience was not up to our usual standards. We would like to apologize for any discomfort, and we will make sure to address this with our team. We value your feedback and hope to see you again soon. Warmly, the team at Jo & Cass - Lancaster.

Wash cut and blow dry

Janet Hopkins
20th Jan 2024
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

The girl who washed my hair listened to me when I told her I was head sore and really did her best to wash my hair accordingly.
David also listened and cut my hair the way I wanted it. A very pleasing visit

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Value
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Very happy

Lucy
19th Jan 2024
Team Member: MIA
5.0
Appointment verified by Shortcuts Software

I was so happy with Mia. She talked through everything with me and made an amazing job when colouring my hair. I would absolutely recommend.

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Value
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Excellent, short unisex haircut

Annabelle
19th Jan 2024
Team Member: HOLLY
5.0
Appointment verified by Shortcuts Software

Holly was incredibly friendly and did an amazing short pixie cut with my short hair and made me feel amazing

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Value
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..

Helen Liang
17th Jan 2024
Team Member: MOLLY
5.0

Great stylist. Professional yet very friendly and chatty. Pleasure to have my hair done by her.

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Value
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Re-style

Caroline
17th Jan 2024
5.0
Appointment verified by Shortcuts Software

It was great to have TJ back cutting my hair, she is such a professional, my cut and re- style looks amazing.

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Value
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Atmosphere

Best In Town

Eloise Castagnini
16th Jan 2024
Team Member: LIAM
4.5
Appointment verified by Shortcuts Software

Absolute professional from consultation through to colour and styling. Gives absolute confidence in hair care and always goes above and beyond for his clients

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Another fabulous visit!

Nichola Booth
15th Jan 2024
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Wonderful visit to the Lancaster salon again!
You’re made to feel so welcome and special from the moment you walk through the door!
The new young man on the reception desk (apologies I didn’t get his name) was very professional and courteous when taking my coat and showing me to my seat.
I was asked numerous times if I would like a drink throughout my visit which was lovely.
Helen as always knew exactly what I wanted, and my cut and colour was fabulous!
She’s such a brilliant hairdresser and top person all round! She always makes me feel a million dollars by the time I’m ready to leave.
Jo and Cass isn’t just about a haircut, it’s an experience that’s worth every penny!
Can’t wait for my next appointment!

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Value
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Excellent Service

Bryony
14th Jan 2024
Team Member: Erin
5.0
Appointment verified by Shortcuts Software

Erin was lovely. Really listened to what I wanted and checked regularly that I was happy with everything. I was really pleased with the results and will definitely be returning.

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Value
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First class cut & blow dry

Hazel Best
14th Jan 2024
Team Member: NATALIE
4.5
Appointment verified by Shortcuts Software

Lovely experience as always - Natalie is a fantastic stylist and my haircut was fabulous!

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Value
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Happy

Alf whiteside
13th Jan 2024
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Happy

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Value
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First time review

Lucy
13th Jan 2024
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

I was nervous as first time . Samantha was lovely and did a great job colouring and cutting my hair.

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Value
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Wonderful

Angela Shackleton
12th Jan 2024
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

As always, from reception through all the services provided, I experienced the wonderful talents of the team

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Value
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Great salon

Phoebe
11th Jan 2024
Team Member: Chelsea
5.0
Appointment verified by Shortcuts Software

Chelsea super helpful and did an amazing job on my hair. 100% recommend!

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Value
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Caci

Sarah Christopherson
11th Jan 2024
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Excellent service

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Colour and cut

Sue Garvey
11th Jan 2024
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Excellent service as always from Lyndsey and Paige for my colour. Love my new colour. Thank you ladies

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Wonderful as always!!

Liz
9th Jan 2024
Team Member: MIA
5.0
Appointment verified by Shortcuts Software

Thank you to Mia for a fabulous colour and thank you to Graham for the transformation once again x

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