Saks Hair Poulton

Hi Hayley! Thank you for trusting our stylist Emma with your hair. We're so glad to hear that you love your colour and feel welcome in our salon. Our team takes pride in creating a relaxing and friendly environment for our clients. We look forward to seeing you again soon for another fabulous hair experience.
Take care! -
Rachael & the
Team at Saks Hair Poulton.

Hi Nicola,

Thank you for your lovely review! We're so happy to hear that you had a great experience with Emma at our salon. We agree, she is an incredible stylist with a warm and friendly personality. We'll be sure to pass along your kind words to her.

We pride ourselves on providing amazing blow drys and we're glad you were pleased with the final result. We hope to see you again soon for another amazing hair experience!

Best wishes,
Rachael &
The Saks Hair Poulton team

Hi Jennifer,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that Emma has consistently provided you with perfect haircuts and has made your experience at our salon both friendly and bubbly. We are so grateful for your loyalty and trust in us.

We cannot wait to welcome you back for your next visit!

Best wishes,
Rachael &
The team at Saks Hair Poulton

Hi Maddie,

Thank you so much for taking the time to write such a lovely review! We are thrilled to hear that you've had a great experience at our salon and that Shelbi has been able to provide you with such amazing results. We pride ourselves on our talented and knowledgeable stylists, and we're happy to know that this has been reflected in your visits.

* if the temperature isn’t to your
liking we have a fully central heated salon also air conditioning all you have to do is ask and we can amend 😍

Our team works hard to create a comfortable and friendly atmosphere for all of our clients, so we're delighted to hear that you've felt at ease during your appointments. And of course, we're always chuffed to hear that our clients are happy with their hair!

Thank you again for your kind words and for choosing Saks Hair Poulton. We look forward to seeing you again soon.

Best,
The team at Saks Hair Poulton.

Hi Roxana,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience at our salon. Our team always aims to provide the highest level of professionalism and attentiveness to our clients, so we are glad you were happy with our services. It's also wonderful to hear that you are satisfied with your hair transformation - we love helping our clients achieve their desired look.

Thank you again for choosing our salon and we hope to see you again soon!

Best wishes,
The team at Saks Hair Poulton

Hi Imogen,

Thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that you had a great experience with Rachael at our salon.

We pride ourselves on providing our clients with top-quality hair services and a relaxing atmosphere, so it's wonderful to hear that you felt at ease during your appointment. Rachael is one of our most skilled stylists and is always happy to discuss and suggest new styles and colours for our clients.

Your recommendation means a lot to us, and we can't wait to welcome you back to our salon for your next hair appointment. Thank you again, and have a wonderful day!

Warmly,
The Saks Hair Poulton Team

Dear valued customer,

Thank you for taking the time to leave such a lovely review for our salon. We are thrilled to hear that Emma took the time to listen to your needs and provided you with helpful advice before giving you a beautiful hairdo and treatment. Our team at Saks Hair Poulton strives to give every client a personalized and top-notch experience.

We appreciate your kind feedback and hope to see you at our salon again soon. Thank you for choosing Saks Hair Poulton.

Best regards,

The team at Saks Hair Poulton

Hi Susan,

Thank you for taking the time to leave us a review. We are so happy to hear that you had another great experience at our salon and that Shelbi did an amazing job with your hair. She is definitely a talented cutter and we will make sure to pass along your kind words to her. We love hearing when our customers feel at ease and comfortable during their appointments, so it's great to know that Shelbi's bubbly personality made your visit even better. We truly value your feedback and hope to see you again soon!

Best,
Rachael
The Saks Hair Poulton team

Hi Lynn, thank you so much for taking the time to leave us a review! We are thrilled to hear that you have been loving your weekly blowouts with Rlla. She truly is a talented stylist and we're lucky to have her on our team. It's wonderful to know that she has been brightening up your weekends with her skills and friendly personality. We're grateful to have clients like you who appreciate our services and we look forward to seeing you again soon. Have a great day!
Best wishes
Rachael &
the team at Saks Hair Poulton

Dear Delia,

Thank you so much for taking the time to share your wonderful experience at our salon. We are thrilled to hear that your first visit to Saks was a pleasant one. We are delighted that Rachel, our dedicated owner, was able to provide you with the perfect hair cut that you have been looking for. Our team takes great pride in listening to our clients' specific needs and delivering the desired results, and we are happy to hear that we have succeeded with you.

We are also grateful to hear your compliments about Mia's tea-making skills and relaxing head massage. We believe in providing our clients with a well-rounded salon experience, and it was our pleasure to have you enjoy every aspect of your time with us. Let us know if there is anything else we can do to make your next visit even more special.

Until we welcome you back, take care!

Warmly,
Saks Poulton,
The Team at Saks Hair Poulton

Dear Barbara,

Thank you so much for your kind words! We are thrilled to hear that you had another brilliant experience with us. Our team at Saks Hair Poulton works hard to provide the best service possible, and we are happy to know that it shows in our work.

We truly appreciate your loyalty and support. Your satisfaction is our top priority and we are grateful for your continued patronage. We can't wait to welcome you back for your next appointment.

Best regards,
The Saks Hair Poulton team

Dear Rebecca,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are pleased with your recent hair colour appointment with Ella. It's always our top priority to ensure that our clients feel confident and happy after leaving our salon.

We truly appreciate your kind words and will be sure to pass them on to Ella. We are glad that she was able to bring your vision to life and that you left feeling better about yourself. Your satisfaction is our ultimate goal and we are grateful for the opportunity to have provided you with a positive experience.

We look forward to seeing you again soon and providing you with another excellent service. Thank you again for choosing our salon.

Best wishes,
Rachael &
The Saks Hair Poulton team

Dear Elaine,

Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had an excellent experience at our salon.

We are passionate about providing top-notch services and creating a friendly and welcoming atmosphere for all our clients. Your satisfaction means a lot to us, and it's always heartwarming to hear such positive feedback.

We would love to see you again soon and continue to provide you with high-quality hair services. Thank you again for choosing us.

Best regards,
Saks Hair Poulton team

Dear Sue,

Thank you so much for taking the time to leave us a lovely review! We are so happy to hear that you love your new short cut.

At Saks Hair Poulton, we always strive to provide the best possible service and we are thrilled that you are pleased with the result. Your satisfaction is our top priority.

Thank you once again for choosing our salon for your hair needs. We truly appreciate your support and hope to see you again soon!

Warmly,
Rachael
The team at Saks Hair Poulton

Dear Sue,

We're so happy to hear that you loved your short cut! Our team at Saks is dedicated to providing our clients with the best haircuts and we're glad we were able to meet your expectations.

Thank you for taking the time to leave us a review, we truly value your feedback. Looking forward to seeing you again soon.

Best regards,
The team at Saks Hair Poulton

Hi Jantra,

Thank you for your kind words and for taking the time to share your experience at our salon. We are thrilled that you enjoyed your first visit and found our staff to be friendly, polite, and professional. We pride ourselves on creating a welcoming and organized environment for our clients.

We are delighted to have been able to provide you with a positive salon experience and we look forward to welcoming you back in the future. Thank you for choosing us and we hope to see you again soon!

Best regards,
Rachael salon owner &
The team at Saks Hair Poulton.

Hi D kozakiewicz,

Thank you for taking the time to leave a review. We are glad to hear that you had a delightful experience with our stylist Ella.

We would like to apologise for any confusion regarding Ella's qualifications. Our graduate stylist Ella is a newly qualified hairdresser and has an half price offer to build experience and gain clientele. We work together to support our team members especially when they are new shop floor.

Thank you for choosing our salon for your hair needs. We appreciate your feedback and hope to see you again soon.

Best regards,
Rachael &
The Saks Hair Poulton team

Dear Jean, thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a fabulous experience with our team at Saks Poulton. It is our top priority to make every client feel welcome and we are so glad that we were able to achieve that with you. We hope to see you back at our salon soon! All the best from the team at Saks Hair Poulton.

Dear Jane,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you always enjoy your visits to our salon and that our team's friendly and welcoming nature helps create a comfortable atmosphere for you.

We are also thrilled to hear that you leave feeling more confident after your appointments with Rachael. Our team at Saks Hair Poulton always strives to provide our clients with the best experience and we are glad to know that Rachael has been doing an excellent job with your hair.

We look forward to seeing you again and providing you with more enjoyable haircuts in the future.

Thank you again and take care!

Best regards,
The Team at Saks Hair Poulton

Hi Julie,

Thank you so much for the lovely review! We're so happy to hear that you had a warm and friendly visit at our salon. It's great to know that you had a good experience with Shelbi and our new team member. We aim to make every visit enjoyable and memorable for our clients.

We truly appreciate your kind words and we hope to see you again soon!

Warmly,
The Saks Hair Poulton team

Hi Jacqui, thank you so much for your kind words about your recent visit to our salon. We are delighted to hear that you had a fabulous cut and colour by our lovely stylist Ella. Your recommendation means a lot to us and we are happy to have exceeded your expectations. Thank you for choosing our salon and we hope to see you again soon. Take care!
From the team at Saks Hair Poulton.

Hi Katherine, we are so glad to hear that you had a positive first experience at our salon. We strive to create a welcoming and comfortable atmosphere for all our clients. We take pride in keeping our salon clean and tidy for everyone's enjoyment. It's great to hear that Ella was able to listen to your needs and offer helpful suggestions during your appointment. Thank you for choosing to book a follow-up appointment with us, we look forward to pampering you again! Take care, the team at Saks Hair Poulton

Hi Katherine,

Thank you so much for taking the time to leave this lovely review! We're thrilled to hear that you enjoyed your first visit to our salon. Our team takes great pride in creating a welcoming and friendly atmosphere, and we're happy to hear that you felt comfortable during your appointment.

We're also glad that you were pleased with the service provided by our stylist, Ella. Our team strives to listen to our clients' wishes and offer helpful suggestions and guidance to ensure that every visit is a fantastic experience.

We look forward to seeing you again for your follow-up appointment. Thank you for choosing our salon, and we can't wait to make your next visit just as fabulous as the first!

Warmly,
The Saks Hair Poulton team

Hi Gemma,

Thank you for taking the time to leave us a review. We are happy to hear that you had a very good experience at our salon. Our team at Saks Hair Poulton works hard to provide each of our clients with quality services and we are glad to have met your expectations. We appreciate your kind words and hope to see you again soon.

Warmest regards,
The team at Saks Hair Poulton

Hi Ellie Newton,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had yet another amazing experience with our stylist, Emma. She truly has a talent for refreshing blonde hair and cutting fringes.

Our team at Saks Hair is dedicated to providing our clients with the best service possible, and it brings us joy to know that you love your new look.

We can't wait to see you again for your next hair transformation.

Warmest regards,
The team at Saks Hair Poulton.

Hi Daisy,

Thank you for taking the time to leave us such a great review! We are so glad to hear that you love your new hair color and that Shelbi always cuts your hair to your liking. Our goal is to ensure all our clients leave feeling happy and satisfied with their hair.

We will be sure to pass on your kind words to Shelbi and we look forward to seeing you again soon!

Best,
The team at Saks Hair Poulton

Dear Burnice,

Thank you so much for visiting our salon and taking the time to leave us a review! We're so happy to hear that you enjoyed your first appointment with us. We always strive to make every client feel comfortable and at ease during their time with us.

We're glad to hear that Shelby was able to assist you and make sure your needs were met. We're lucky to have her as part of our team. We can't wait to see you again at your next appointment!

Best regards,
The Saks Hair Poulton Team

Hi Georgina,
Thank you for taking the time to review our salon. We are glad to hear that you found our environment relaxing and our staff friendly. Our team takes pride in creating a warm and welcoming atmosphere for our clients. We are also happy to know that your hair colour and cut met your expectations. It's always a pleasure to help our clients achieve their desired look. Thank you once again for choosing our salon and for leaving us a kind review. See you soon for your next appointment!
Best,
Rachael &
The team at Saks Hair Poulton

Dear Caroline,

Thank you so much for leaving such a lovely review about your recent visit to our salon. We're delighted to hear that JJ provided you with an excellent cut and blow dry and that you enjoyed the head massage.

At our salon, we want our clients to feel relaxed and comfortable. We are so glad we could achieve this for you.

Thank you again for taking the time to share your positive feedback. We truly appreciate it and look forward to seeing you at our salon again soon!

Warm regards,
Rachael&
The team at Saks Hair Poulton

Dear Matilda,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you loved your experience at our salon and that you were happy with your fantastic haircut by JJ. We pride ourselves on our friendliness and excellent service, so it means a lot to us that you mentioned it in your review.

We are also glad that you love your new hair, that's what we aim for with every client! Thank you again for choosing our salon and we hope to see you again soon.

Best regards,
Rachael &
The team at Saks Hair Poulton

Hi Jane,

Thank you so much for your lovely review! We always strive to provide the best possible experience for our clients and it's great to hear that you've consistently had a pleasurable time at our salon. Our team is dedicated to staying updated on the latest hair trends and techniques in order to ensure that your hair is always in top condition and that you leave feeling happy with your new look.

We can't wait to have you back at our salon again and continue providing you with the high-quality service that you deserve.

Best wishes to you,
The Team at Saks Hair Poulton

Hi Emma Webster,

Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our stylist Shelbi and that you are happy with your copper colour. Our team at Saks Hair Poulton strives to provide not only quality services, but also a warm and welcoming atmosphere for our clients. We are glad that you enjoyed our hot chocolate as well - it's one of our favorites too! Thank you for choosing us and we look forward to seeing you again soon.

Best wishes
Rachael
The Saks Hair Poulton Team

Hi Anonymous.

I wouldn’t firstly like to apologise as you’re experience did not meet your expectations.

We would however like to explain why these issues weren’t met and why you may feel your hair is damaged. As your are a medium brown. In consultation you explained that your hair was patchy from bleaching it yourself at home. When you visited your stylist strategically lightened your long regrowth, she also lightened the patches of natural hair you missed at the back of your head. This service was charged at £52.00 an extra £5 to a regrowth tint to cover extra product to do so. Then you had a toner. This service cleans up your warmth to achieve your bright blonde. This isnt a damaging service to your hair. This service is £28. You refused a trim which we always recommend to cut off any split & broken ends.

On consultation, our stylist booked you in an additional appointment to have the blue in as this wasn't possible to do all on the day.

Your objectives were a subtle blue tone in thick pieces throughout your blonde. If this colour was not to your liking we would be happy to take the blue out for you and credit you with the price you paid of the blue. However you did message us to remove the blue it but only after you tried to remove it yourself with an colour remover and failing. Putting further damage to your hair.

I do feel this review is unjust and posting your review anonymously I thought you would prefer me to response on here instead of call. We will never want to make any of our clients feel unhappy. I am still willing to resolve this matter in way of a refund of your second colour service, if you would like to get in touch.

Look forward to hearing from you
Kind regards
Rachael
Salon owner.

Hi Sue,
Thank you so much for your kind review. We are delighted to hear that you love your hair and that your experience at our salon was a real treat.
At Saks Hair Poulton, we strive to provide our clients with a luxurious and enjoyable experience, and we are thrilled that we were able to deliver that for you.
We value your feedback and look forward to welcoming you back to our salon in the future.
Kind regards,
Rachael &
The Team at Saks Hair Poulton

Hi Ange,
We love you so much !!
Thank you so much for taking the time to leave such a lovely review about your recent visit to our salon. It always puts a smile on our faces to hear that our clients have had a brilliant experience.

We're thrilled to hear that you love your new cut and colour done by Rach. She is truly talented and we'll make sure to pass on your kind words to her. We're also glad that you enjoyed the overall atmosphere of our salon.

We can't wait to have you back in our salon for your next visit. See you soon!

Best,
The team at Saks Hair Poulton