Saks Hair Poulton

Hi Daisy,

Thank you for taking the time to leave us such a great review! We are so glad to hear that you love your new hair color and that Shelbi always cuts your hair to your liking. Our goal is to ensure all our clients leave feeling happy and satisfied with their hair.

We will be sure to pass on your kind words to Shelbi and we look forward to seeing you again soon!

Best,
The team at Saks Hair Poulton

Dear Burnice,

Thank you so much for visiting our salon and taking the time to leave us a review! We're so happy to hear that you enjoyed your first appointment with us. We always strive to make every client feel comfortable and at ease during their time with us.

We're glad to hear that Shelby was able to assist you and make sure your needs were met. We're lucky to have her as part of our team. We can't wait to see you again at your next appointment!

Best regards,
The Saks Hair Poulton Team

Hi Georgina,
Thank you for taking the time to review our salon. We are glad to hear that you found our environment relaxing and our staff friendly. Our team takes pride in creating a warm and welcoming atmosphere for our clients. We are also happy to know that your hair colour and cut met your expectations. It's always a pleasure to help our clients achieve their desired look. Thank you once again for choosing our salon and for leaving us a kind review. See you soon for your next appointment!
Best,
Rachael &
The team at Saks Hair Poulton

Dear Caroline,

Thank you so much for leaving such a lovely review about your recent visit to our salon. We're delighted to hear that JJ provided you with an excellent cut and blow dry and that you enjoyed the head massage.

At our salon, we want our clients to feel relaxed and comfortable. We are so glad we could achieve this for you.

Thank you again for taking the time to share your positive feedback. We truly appreciate it and look forward to seeing you at our salon again soon!

Warm regards,
Rachael&
The team at Saks Hair Poulton

Dear Matilda,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you loved your experience at our salon and that you were happy with your fantastic haircut by JJ. We pride ourselves on our friendliness and excellent service, so it means a lot to us that you mentioned it in your review.

We are also glad that you love your new hair, that's what we aim for with every client! Thank you again for choosing our salon and we hope to see you again soon.

Best regards,
Rachael &
The team at Saks Hair Poulton

Hi Jane,

Thank you so much for your lovely review! We always strive to provide the best possible experience for our clients and it's great to hear that you've consistently had a pleasurable time at our salon. Our team is dedicated to staying updated on the latest hair trends and techniques in order to ensure that your hair is always in top condition and that you leave feeling happy with your new look.

We can't wait to have you back at our salon again and continue providing you with the high-quality service that you deserve.

Best wishes to you,
The Team at Saks Hair Poulton

Hi Emma Webster,

Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our stylist Shelbi and that you are happy with your copper colour. Our team at Saks Hair Poulton strives to provide not only quality services, but also a warm and welcoming atmosphere for our clients. We are glad that you enjoyed our hot chocolate as well - it's one of our favorites too! Thank you for choosing us and we look forward to seeing you again soon.

Best wishes
Rachael
The Saks Hair Poulton Team

Hi Anonymous.

I wouldn’t firstly like to apologise as you’re experience did not meet your expectations.

We would however like to explain why these issues weren’t met and why you may feel your hair is damaged. As your are a medium brown. In consultation you explained that your hair was patchy from bleaching it yourself at home. When you visited your stylist strategically lightened your long regrowth, she also lightened the patches of natural hair you missed at the back of your head. This service was charged at £52.00 an extra £5 to a regrowth tint to cover extra product to do so. Then you had a toner. This service cleans up your warmth to achieve your bright blonde. This isnt a damaging service to your hair. This service is £28. You refused a trim which we always recommend to cut off any split & broken ends.

On consultation, our stylist booked you in an additional appointment to have the blue in as this wasn't possible to do all on the day.

Your objectives were a subtle blue tone in thick pieces throughout your blonde. If this colour was not to your liking we would be happy to take the blue out for you and credit you with the price you paid of the blue. However you did message us to remove the blue it but only after you tried to remove it yourself with an colour remover and failing. Putting further damage to your hair.

I do feel this review is unjust and posting your review anonymously I thought you would prefer me to response on here instead of call. We will never want to make any of our clients feel unhappy. I am still willing to resolve this matter in way of a refund of your second colour service, if you would like to get in touch.

Look forward to hearing from you
Kind regards
Rachael
Salon owner.

Hi Sue,
Thank you so much for your kind review. We are delighted to hear that you love your hair and that your experience at our salon was a real treat.
At Saks Hair Poulton, we strive to provide our clients with a luxurious and enjoyable experience, and we are thrilled that we were able to deliver that for you.
We value your feedback and look forward to welcoming you back to our salon in the future.
Kind regards,
Rachael &
The Team at Saks Hair Poulton

Hi Ange,
We love you so much !!
Thank you so much for taking the time to leave such a lovely review about your recent visit to our salon. It always puts a smile on our faces to hear that our clients have had a brilliant experience.

We're thrilled to hear that you love your new cut and colour done by Rach. She is truly talented and we'll make sure to pass on your kind words to her. We're also glad that you enjoyed the overall atmosphere of our salon.

We can't wait to have you back in our salon for your next visit. See you soon!

Best,
The team at Saks Hair Poulton

Hi Tracey,

Thank you for taking the time to leave a review. It's wonderful to hear that Emma is helping you on your hair journey and that you're happy with the results so far. We strive to provide a custom and seamless approach to hair colour, and we're thrilled that you're enjoying your new lighter tones and growing out your all-over color.

Thank you for trusting us with your hair, Tracey. We look forward to continuing to assist you on your hair journey.

Best wishes
Rachael &
The team at Saks Hair Poulton

Hi Sharon,

Thank you so much for taking the time to leave us this lovely review! We are thrilled to hear that you had an amazing hairdressing experience with us and that we were able to bring back your purple sparkle. Our team at Saks loves making our clients feel amazing and we are so happy to hear that we were able to do that for you.

Creating a friendly and relaxed atmosphere is important to us, so we are glad to hear that you felt at ease during your visit. We can't wait to see you again and help you maintain your fabulous look.

Warmly,
Rachael &
The Team at Saks Hair Poulton

Hey Helen, thank you so much for taking the time to leave us a review! We're glad to hear that Rachel provided you with a positive experience and that you're happy with the outcome. We always strive to listen to our clients and offer helpful advice, so we're thrilled to know that we were able to meet your expectations. We look forward to seeing you again soon!

Take care,
The team at Saks Hair Poulton

Hi Pamela Woodhouse,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Emma at our salon. Our team always strives to provide our clients with the best service possible, so it's wonderful to know that Emma was able to get your hair to the perfect shade and offer treatments to restore its health.

We understand how hard it can be to find a good hairdresser, so we are grateful to have you as a satisfied customer. We look forward to seeing you again at our salon and providing you with excellent hair care services.

Thanks again for your kind words and for choosing Saks Hair Poulton.

Best regards,
Rachael &
The Team at Saks Hair Poulton

Hi Karen,

Thank you so much for taking the time to leave this lovely review! It means a lot to us that you feel special when you visit our salon. Rachael is a valued member of our team and we're thrilled to hear that she exceeded your expectations.

We look forward to seeing you again soon and making you feel special each and every time.

Best regards,

The team at Saks Hair Poulton

Dear Jennifer,

Thank you so much for leaving us such a lovely review! We are really pleased to hear that you had another perfect experience with Emma. Her warmth and skill are truly appreciated by our team and clients alike.

It means a lot to us that you trust us with your hair and we're always happy to see you leave with amazing results. We look forward to welcoming you back to our salon again soon.

Best wishes
Rachael&
The team at Saks Hair Poulton

Dear Carole,

Thank you so much for taking the time to leave such a positive review of your recent visit to our salon. We are thrilled to hear that you had a relaxing time getting your roots touched up, cut, and blow dried.

It's wonderful to know that our staff made you feel welcome and approachable throughout your visit. We take great pride in providing a friendly and welcoming atmosphere for all of our clients.

We are thrilled to hear that you were pleased with all aspects of your hair, as we always strive to deliver the best service possible. Emma and Ella are both delighted to have been mentioned in your review.

We look forward to welcoming you back to our salon in the future. Thank you again for choosing our salon for your hair needs.

Best regards,
Rachael &
The Team at Saks Hair Poulton

Hi Carole,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you had a relaxing time and were pleased with your roots touch up, cut, and blow dry. We always aim to make our clients feel welcome and comfortable during their visit, so it’s great to hear that our staff achieved that.

We will make sure to pass on your compliments to Emma and Ella as well. They will be thrilled to hear that they exceeded your expectations. Thank you for choosing our salon, and we look forward to welcoming you back again soon.

Best regards,

The Saks Hair Poulton Team

Dear Emma, thank you for your lovely review! We are so happy to hear that you enjoy your visits to our salon. Our team strives to provide a welcoming and comfortable experience for all of our clients, and we are delighted that you feel safe and well taken care of by our staff. We will be sure to pass along your compliments to Shelbi, and we are thrilled that you love your new style. We appreciate your recommendation and hope to see you again soon. Thank you for the kind words about our brews as well, they are definitely a staff favorite! Take care and stay well. Best wishes from the team at Saks Hair Poulton.

Dear Deborah,

Thank you for taking the time to leave us a review. We are thrilled to hear that you were able to get an appointment the same day and that you had a positive experience with our staff. We pride ourselves on providing a warm and friendly environment for our clients.

It's wonderful to hear that Emma was able to provide you with a polite and helpful service. We will pass on your kind words to her. We are also glad that you enjoyed the gentle hair wash from our lovely young lady.

Thank you for recommending our salon, it means a lot to us. We hope to see you again soon.

Sincerely,

The Saks Hair Poulton Team

Hi Nadine,

We're so glad to hear that you had a great experience at our salon. Thank you for taking the time to leave such a lovely review. We're thrilled that you love your new hair colour and can't wait to see how it looks next time!

We'll make sure to pass your compliments along to Shelbi and Emma. They'll be delighted to hear that you were happy with their services. And as for our tasty coffee and biscuits, we're glad you enjoyed them. It's all part of making you feel relaxed and pampered during your visit.

Thank you for choosing our salon and for recommending us. We can't wait to welcome you back for your next appointment.

Best,
The team at Saks Hair Poulton

Hi Nichole,

We're so glad to hear that you had a positive experience with our salon and with our stylist, Shelbi. She always makes sure to provide a gentle and comfortable service for all our clients. We're thrilled that you loved your perfect color and that it has lasted! We strive to provide top-notch cuts for all of our customers, and we're happy to hear that you were satisfied with yours.

We look forward to welcoming you back to our salon in the future. Thank you for choosing us for your hair care needs!

Best,
The Team at Saks Hair Poulton

Hi Clare,

Thank you for leaving us such a lovely review! We appreciate your kind words about our salon and our team. We are glad to know that you had a wonderful experience with your colour and cut, and we are even happier that you enjoyed the company of our friendly staff.

At Saks Hair Poulton, we strive to provide the best services to our clients, and it is always a pleasure to hear that we have been successful. We look forward to welcoming you back for your future hair appointments.

Thank you again for your support and for being a part of our salon family. See you soon!

Best regards,

The team at Saks Hair Poulton

Hi

Thank you so much for taking the time to leave us a review. We're thrilled to hear that Emma's suggestions have helped you find the perfect hair style after having no idea of what you wanted when you arrived. It's always wonderful to hear that your hair feels healthier and that you're happy with the results of your recent visit.

We will make sure to pass along your kind words to Emma and the rest of our team. We appreciate your trust in us and we look forward to seeing you again soon.

Best wishes
Rachael &
The team at Saks Hair Poulton

Hi Martin,

We are so happy to hear that you had a positive experience at our salon! Thank you for taking the time to leave us a review. Our team strives to provide excellent customer service and we are thrilled that we were able to meet your expectations.

We appreciate your support and hope to see you again soon for another great haircut.

Take care,
The team at Saks Hair Poulton

Hi Chan,

Thank you so much for taking the time to leave us a review. We are glad to hear that you had a great experience at our salon and were happy with your stylist, JJ. We pride ourselves on our friendly and professional team who always strive to give our clients the best results.

We are delighted that JJ was able to understand your desired hairstyle and deliver fantastic results. We will make sure to pass along your compliments to her. Thank you for choosing our salon for your hair needs and we hope to see you again soon.

Best wishes
Rachael &
The team at Saks Hair Poulton

Hi Clare, thank you so much for taking the time to leave us a review! We're thrilled to hear that JJ provided you with a friendly and great haircut. We will be sure to let him know! We're so grateful for your continued support and we can't wait to welcome you back to our salon soon. Stay safe and take care! - Team at Saks Hair Poulton

Hey Lindsey Rose,

Thank you so much for taking the time to leave this lovely review! We are thrilled to hear that you had a great experience with our stylist Shelbi. We pride ourselves on providing a warm and welcoming environment for all of our clients.

We look forward to seeing you again soon and giving you another amazing hair experience.

Warm regards
Rachael &

The Team at Saks Hair Poulton

Hi Becca,

Thank you for taking the time to leave such a lovely review! We are so glad to hear that you enjoyed your experience with Shelbi and that you plan on coming back to our salon.

At Saks Hair Poulton, we strive to provide exceptional service and we are so happy to hear that we have met your expectations 11/10 😄. Your satisfaction is our top priority and we look forward to welcoming you back again and again.

Take care,
Rachael &
The team at Saks Hair Poulton

Hi Mia,

Thank you so much for leaving such a lovely review for our team member, Shelbi. We are thrilled to hear that you had a positive experience with her and that you appreciate her talent and friendly nature.

It's wonderful to know that you were satisfied with the thorough consultation beforehand, as we want all our clients to be happy with their results. We are grateful for your kind words and are certain that Shelbi will continue to excel in her career.

Thank you for taking the time to share your feedback with us. We look forward to welcoming you back to our salon soon.

Best wishes
Rachael &
The Team at Saks Hair Poulton

Hi Rosie,

Thank you so much for taking the time to leave this lovely review about your experience at our salon. We are thrilled to hear that Shelbi always does an amazing job with your hair and that you enjoy the friendly atmosphere of our salon.

We truly appreciate your support and it means a lot to our team to know that our clients are happy with our services. We always strive to provide a comfortable and enjoyable experience for all our customers.

We are looking forward to seeing you again soon and making your hair look beautiful once again!

Best regards,
Rachael &
The Saks Hair Poulton team

Hi Janey,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience at our salon and that Emma was able to exceed your expectations. We will be sure to pass along your kind words to her.

We strive to give the best advice and create beautiful results for each of our clients, and it means so much to us that you noticed and took the time to share your satisfaction with our services. We can't wait to have you back at our salon!

Lots of thanks
Rachael &
The team at Saks Hair Poulton

Hi Vicky,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you enjoyed your visit to our salon and that JJ was able to give you the results you wanted. We truly appreciate your kind words and it means a lot to us.

We are happy to have you as a satisfied customer and we look forward to welcoming you back in the future. Thank you for choosing our salon to take care of your hair!

Best regards,
Rachael &
The team at Saks Hair Poulton

Hi Jane,

thank you for taking the time to leave us a review. We are so pleased to hear that you enjoyed your experience at our salon and felt welcomed by our team especially Ella. We will be sure to pass along your compliment to Ella for her great job with the washing and massage. We are also glad that Rachael provided you with excellent and professional advice for your trim. We hope to see you again soon for another enjoyable visit. Take care!
Warmly,
The team at Saks Hair Poulton

Hi Liana,

Thank you so much for your kind review and for choosing our salon for your hair needs. We are thrilled to hear that Ella did a lovely job colouring and blow drying your hair.

With Ella new to the shop floor she is loving reading her reviews and is so pleased to see this one.

We will be sure to pass on your compliments to Ella and our team. It means a lot to us that you enjoyed your experience with us.

We look forward to seeing you again at Saks Hair Poulton for your next hair appointment.

Best,

Rachael &
The team at Saks Hair Poulton

Hi there,

Thank you so much for taking the time to leave such a lovely review about Ella! We truly appreciate it and are so happy to hear that she made your salon experience a memorable one with her bright smile and positive energy. We appreciate and value hard work in our team and are lucky to have Ella as a part of it. We'll be sure to pass along your kind words to her.

If there is anything you would like to discuss further please don’t hesitate to contact me.

Thank you again for your support and we hope to see you at Saks Hair Poulton again soon.

Best regards,
Rachael &
The team at Saks Hair Poulton

Hi Hayley!
Thank you for taking the time to leave us such a lovely review. We're so glad to hear that you had a great experience with Emma and that you're happy with the results. It's always our goal to make sure our clients' needs and wants are met during their visit with us. We're happy that your cut and colour turned out lovely. We'll be sure to pass on your kind words to Emma. Have a great day!
Sincerely,
The team at Saks Hair Poulton

Dear Katie,

Thank you so much for taking the time to leave us a review. We're so glad to hear that you had another lovely experience at our salon. It's fantastic that Emma has been able to make you feel like a million dollars while also considering your requests. We truly believe in finding the best styles for each of our clients' hair and face shapes.

Thank you again for your kind words and for choosing our salon. We always look forward to your next visit.

Best regards,
Rachael &
The team at Saks Hair Poulton

Dear Vicky,

Thank you so much for taking the time to leave a review for Shelbi and our salon. We truly appreciate your kind words and are delighted to hear that you have been happy with your hair for over a year now. We take pride in our talented team and it means a lot to us when our clients feel listened to and satisfied with their services.

We're also glad to hear that you enjoy the atmosphere in our salon. We strive to create a welcoming and friendly environment for all our clients.

Thank you again for your feedback and we look forward to seeing you at your next appointment.

Best regards,
Rachael &
The team at Saks Hair Poulton.