Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.90
1,877 verified reviews
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The best hair stylist

Zenab Deane
26th Aug 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Elena always delivers exactly what I want. Customer service 10/10 and I always leave Michael Franks feeling like a new women. Thanks Elena.

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Response from Michael Franks Liverpool One

Hi Zenab, thank you for this excellent review! It is great to see that you had a 10/10 experience during your time in the salon and that Elena achieved exactly what you were hoping for. See you next time!- Siân - Front of House Team

Amazing

Tia Bode
23rd Aug 2022
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Such a good experience couldn’t of left happier ! My hair feels and looks so much better.

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Response from Michael Franks Liverpool One

Hi Tia, thank you for this amazing review! I am so pleased that you enjoyed your experience in the salon and left with fabulous healthy hair! We hope to see you again soon - Siân - Front of House Team

Hair transformation

Rachel Wellard
22nd Aug 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I had a proper pamper today with Callum (an amazing hair wizard) and I nearly fell asleep from how relaxed I was! Callum transformed my brittle heavy hair/ heavy grassy blond dye into something magical haha... it’s so light and fresh...

I would recommend Callum for sure!

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Response from Michael Franks Liverpool One

Hi Rachel, thank you for for this fabulous review! I am so happy to see that you felt relaxed in the salon and that we were able to achieve the transformation that you were hoping for! We want every client to feel as pampered as you did during your visit! See you again soon - Siân - Front of House Team

A real treat

Bernadette Bartram
22nd Aug 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Elena was lovely listened to exactly how I wanted my hair, really pleased with the cut ? thanks Elena!!

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Response from Michael Franks Liverpool One

Hi Bernadette, thank you for this lovely review! I am so pleased that you are happy with your hair cut and that Elena achieved the exact results that you were hoping for. We look forward to your next visit! - Siân - Front of House Team

recommend

Gihani Fernando
20th Aug 2022
Team Member: Elena
4.5
Appointment verified by SaloniQ Software

Last time I didn't like hair cut but this time, thank you Elena you have done a good job. ❤

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave your review! I am sorry to hear that you weren’t fully satisfied with your haircut from your previous stylist, we try to make sure every client leaves happy. If you have any other concerns, please let me know straight after an appointment so that we can rectify any issues. Is it however, great to see that Elena did an amazing job with your hair on your recent visit! Thank you for recommending the salon and we hope you see you again soon! Siân - Front of House Team

Blowdry with Pin Curls

Linzi Hoare
20th Aug 2022
Team Member: Callum
4.5
Appointment verified by SaloniQ Software

Very professional, friendly and helpful guy.

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Response from Michael Franks Liverpool One

Hi Linzi, thank you for this great review! I am pleased to see that you found your stylist friendly and professional, this is exactly how we aim to be with every client! Hope to see you again soon - Siân - Front of House Team

Excellent service

Edna Panambo
14th Aug 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Since ai have been taken cared of by Michael the service has been impeccable.
He is excellent, and his staff are fabulous,.

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Response from Michael Franks Liverpool One

Hi Edna, thank you for this excellent review! It is great to see that you are enjoying your visits to the salon and that you are happy with the service of Michael and the team. We look forward to your next visit! - Siân - Front of House Team

Brilliant!

Valentina Cicerone
13th Aug 2022
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

I'm incredibly happy with my haircut! Anthony is very friendly, attentive and knowledgeable. Great experience!

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Response from Michael Franks Liverpool One

Hi Valentina, thank you for this brilliant review! I am so pleased to see that you are happy with your hair and that Anthony looked after you during your time in the salon. We hope to see you again soon - Siân - Front of House Team

Hair cut and blow dry

Adele Scotton
13th Aug 2022
Team Member: Elena
5.0

Lovley chilled out experience Elena was excellent I will be back x

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Response from Michael Franks Liverpool One

Hi Adele, thank you for this lovely review! It is so good to see that you felt relaxed in the salon and that Elena achieved the look that you wanted. Hope to see you again soon! - Siân - Front of House Team

Obsessed

Louise Lightfoot
13th Aug 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I love him and my hair

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Response from Michael Franks Liverpool One

Hi Louise, thank you for this fab review! Its great to see that you are loving your hair, see you next time! - Siân - Front of House Team

Lovely experience

Joanna Santos
13th Aug 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

All the staff was very welcoming, friendly and did great anticipating my needs during this heatwave. I was brought cucumber water as soon as I came in, the girl who washed my hair was a sweetheart and used lukewarm /cold water, I also even had a fan right next to me.
My haircut was by the hands of Michael, their style director, even though it is more expensive other options I think it was 100% worth the money I spent on treating myself to this. Michael did a great job listening to what I was looking for and making suggestions that would fit my natural hair texture (wavy) whilst I was going shorter from a decent length. The cut is beautifully done, nicely layered and the face framing bangs look really good even with my prescription glasses (they warp my face a bit near my eyes because my sight is so bad). The blow dry was very good too, my hair is soft and the waves were actually close to my natural waves but with more ounph.
I enjoyed the service so much I ended getting a consultation and patch test for colour right after I was done and will have another appointment with them next month. I'll probably be a regular in this salon whilst I'm living in Liverpool, that's for sure.

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Response from Michael Franks Liverpool One

Hi Joanna, thank you for taking the time to leave this wonderful review! It is great to see that you felt welcomed and relaxed during your visit, we try to make every client feel comfortable in the salon, especially during a heatwave! I am so happy to see that you are loving your personalised haircut by Michael and that you have booked your next visit already. We look forward to seeing you then! - Siân - Front of House Team

Colour and cut

Moira Mccarthy
12th Aug 2022
Team Member: Allanah
5.0
Appointment verified by SaloniQ Software

Amazing service, lovely colour and cut, thank you

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Response from Michael Franks Liverpool One

Hi Moira, thank you for this amazing review! It is great to see that you are happy with your colour and cut and experienced amazing service during your time in the salon. This is what we aim to achieve! Hope to see you again soon - Siân - Front of House Team

Hair

Lesley Connor
11th Aug 2022
4.0
Appointment verified by SaloniQ Software

The guy who did my hair at 1030 today blowdry and curled it. They did an amazing job and talk me through all the products he used. Highly recommend

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Response from Michael Franks Liverpool One

Hi Lesley, thank you for this amazing review! I am so happy to see that you were pleased with your blow dry and that your stylist explained what products they used at each stage. We hope to see you again soon - Siân - Front of House Team

Hair

Lesley Connor
11th Aug 2022
4.0
Appointment verified by SaloniQ Software

The guy who did my hair at 1030 today blowdry and curled it. They did an amazing job and talk me through all the products he used. Highly recommend

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Response from Michael Franks Liverpool One

Hi Lesley, thank you for this amazing review! I am so happy to see that you were pleased with your blow dry and that your stylist explained what products they used at each stage. We hope to see you again soon - Siân - Front of House Team

Fabulous, as always!

Ami L
8th Aug 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian was amazing, as always! I’m growing my hair for my wedding next year, so I just got a simple cut and blow along with a conditioning treatment and a divine head massage. I left totally relaxed with exactly what I wanted; fabulous, shiny and healthy looking hair. Thank you, Sian <3

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Response from Michael Franks Liverpool One

Hi Ami, thank you for this fab review! I am so pleased that you enjoyed your time in the salon and left with the results that you wanted in preparation for the big day. See you next time! - Siân - Front of House Team

Fantastic

Mrs Samantha Sherlock
7th Aug 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

It’s a real pleasure visiting the salon
Callum H is the perfect stylist my highlights and cut and finish are always done just the way I like it to be done I highly recommend Callum he’s so good at what he does
⭐️⭐️⭐️⭐️⭐️ Thanks for always being amazing

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Response from Michael Franks Liverpool One

Hi Samantha, thank you for this fantastic review! I am so pleased that you are enjoying each visit to the salon and that we always achieve the colour and cut that you want. See you soon! - Siân - Front of House Team

My cut and blow

Ms Susan Clarke
6th Aug 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

As usual I am pleased with my hair cut and the service I always receive

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Response from Michael Franks Liverpool One

Hi Susan, thank you for this great review! I am happy to see that you are pleased with your hair cut each time you visit the salon. We look forward to seeing you next time! - Siân - Front of House Team

Sian was excellent

Erin Wynne
6th Aug 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Lovely hair and makeup by Sian as always. Sian is very knowledgeable and good at what she does

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Response from Michael Franks Liverpool One

Hi Erin, thank you for this lovely review! I am so pleased that you were happy with your hair and makeup and hope you had a great evening. See you next time! - Siân - Front of House Team

Excellent

Angela
5th Aug 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum is a genius! He advised me on a style he thought would be best for my hair (thin). We went with that and I’m so glad. His attention to detail is impeccable. He gave me the best haircut of my life. Thanks Callum.

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Response from Michael Franks Liverpool One

Hi Angela, thank you for this excellent review! I am so happy to see that Callum looked after you during your visit to the salon, advising you on a style to suit your hair and with great attention to detail. We look forward to seeing you again soon! - Siân - Front of House Team

Colour and cut by Callum

Caroline Crouch
5th Aug 2022
Team Member: Callum
4.5
Appointment verified by SaloniQ Software

Fabulous out of the ordinary colours and a beautiful chic cut. Also great to be able to pop in for a fringe trim.

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Response from Michael Franks Liverpool One

Hi Caroline, thank you for this fabulous review. I am so pleased that you are loving your colour and cut by Callum, I will pass on this lovely feedback. We look forward to your next visit - Siân - Front of House Team

Amazing staff

Delia
5th Aug 2022
Team Member: Sian
5.0

the haircut is exactly as I wanted, everything was perfect. ?

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Response from Michael Franks Liverpool One

Hi Delia, thank you for this amazing review. I am so pleased that you are loving your new haircut and enjoyed your time in the salon, see you next time! - Siân - Front of House Team

Positive feedback

Marziyeh M
30th Jul 2022
Team Member: Michael
5.0

I’m absolutely happy. Michael is literally a professional hairdresser and also he is so nice and friendly with his clients.

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Response from Michael Franks Liverpool One

Hi Marziyeh, thank you for such a positive review! I am so pleased to see that you enjoyed your experience in the salon and that Michael looked after you during your visit. We hope to see you again soon! - Siân - Front of House Team

Thank you

Mrs Samantha Sherlock
30th Jul 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

The salon is perfect with a lovely location
My blow dry from Elena was lovely she is really friendly. I felt fantastic leaving the salon ready to start my day ⭐️⭐️⭐️⭐️⭐️

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Response from Michael Franks Liverpool One

Hi Samantha, thank you for this lovely review! It is great to see that you were happy with your blow dry by Elena and it left you feeling fantastic! We look forward to seeing you next time! - Siân - Front of House Team

Thank you Michael

Jennifer Burgess
29th Jul 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Lovely experience as always with Michael. Nice wash and blow with a rinse put through in lovely surroundings with attentive, friendly staff.

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Response from Michael Franks Liverpool One

Hi Jennifer, thank you for this lovely review! It is so good to see that you enjoyed your time in the salon and were happy with the wash and blow dry by Michael. Hope to see you again soon! - Siân - Front of House Team

Excellent

Nikki Chong
26th Jul 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

I haven’t been to the salon for over 3 years, and Sian made me feel super comfortable and I left feeling really confident with my new hair. Couldn’t fault it!

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Response from Michael Franks Liverpool One

Hi Nikki, thank you for this excellent review! I am happy to see that you enjoyed your time in the salon and felt comfortable during your visit. I am also so pleased that you are loving your new haircut! I look forward to seeing you next time - Siân - Front of House Team

Fab haircut

Dawn Needham
24th Jul 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Lovely haircut as always

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Response from Michael Franks Liverpool One

Hi Dawn, thank you for this fab review! I am so pleased that you are happy with your haircut, I look forward to seeing you again soon! - Siân - Front of House Team

Cloud tint and cut and blow

Anne - Marie Jones
21st Jul 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Lovely visit today as always. overdue as Work commitments. Thank you to Michael for being so accommodating and understanding Colour and style beautiful. This is a great salon professional and excellent clientelling. Thank you. Xxxx

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Response from Michael Franks Liverpool One

Hi Anne-Marie, thank you for this lovely review! I am so pleased that you found the salon professional and that Michael achieved a beautiful colour, cut and style for you. We look forward to seeing you again soon! - Siân - Front of House Team

I Love It!

Emma King
21st Jul 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I came in wanting my hair to be sorted out as I was feeling really bored with it. I really wasn’t expect to walk out feeling this good about my hair! Callum was amazing and I genuinely don’t think I can go anywhere else to get my hair done now!! :)

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Response from Michael Franks Liverpool One

Hi Emma, thank you for this amazing review! I am so happy to see that you are loving your hair and enjoyed your time in the salon with Callum. I will pass on this lovely feedback and we look forward to seeing you next time! - Siân - Front of House Team

Loved it!

Mags Forster
19th Jul 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Elena is very knowledgeable and super welcoming. Can't wait to be back!

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Response from Michael Franks Liverpool One

Hi Mags, thank you for this lovely review! I am so pleased that you found the salon welcoming and that Elena looked after you during you visit! We look forward to seeing you again soon - Siân - Front of House Team

Thank you

Mrs Samantha Sherlock
18th Jul 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

It’s always a great salon experience
Callum H is always fantastic and my hair cut and highlights are always done with the up most care and attention ⭐️⭐️⭐️⭐️⭐️

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Response from Michael Franks Liverpool One

Hi Samantha, thank you for this 5* review! I am so happy that you are pleased with the results from your colour and cut with Callum, it is great to see that you enjoy your experience in the salon on each visit. We look forward to seeing you next time! - Siân - Front of House Team

Blowdry

Geraldine Colton
15th Jul 2022
Team Member: Elena
4.0
Appointment verified by SaloniQ Software

Very friendly and a great blow dry,

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Response from Michael Franks Liverpool One

Hi Geraldine, thank you for this great review! I am pleased that you found your visit to the salon friendly and that you are happy with the results of your blow dry! We hope to see you again soon - Siân - Front of House Team

Fab

Audrey White
12th Jul 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Seriously good cut. Colour perfect. Best experience yet

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Response from Michael Franks Liverpool One

Hi Audrey, thank you for this fab review! I am so pleased to see that you are very happy with your cut and colour, and enjoyed your experience in the salon! See you again soon -Siân - Front of House Team

Miss

Anonymous
7th Jul 2022
5.0

Very friendly, would definitely ask for her again

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Response from Michael Franks Liverpool One

Hello, thank you for leaving this lovely review! I am so pleased to see that you found your stylist friendly and left 5*s for all aspects of your visit. We look forward to seeing you again soon! - Siân - Front of House Team

Great haircut

Lisa White
7th Jul 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Elena was lovely, friendly and explained what she doing throughout

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Response from Michael Franks Liverpool One

Hi Lisa, thank you for this great review! It is so good to see that Elena looked after you during your visit to the salon and that you are loving the results, I will pass on this lovely feedback! See you soon - Siân - Front of House Team

Amazing service

Julie Serjeant
7th Jul 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael went above and beyond to help me after having chemotherapy understand how to best treat my hair to get in the best condition possible nothing was to much for him I was so happy with the cut he did for me too, my hair is so much neater and I couldn't be more pleased with the result I feel Michael has given me more confidence just by explaining the ways my hair will grow talking me through the stages and the cut, thank you so much I really appreciate it.

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Response from Michael Franks Liverpool One

HI Julie, thank you for this amazing review! I am so pleased to see that Michael looked after you during your visit to the salon, explaining the cut and treatment of your hair. It is great to see that you are happy with the results too, and are feeling more confident! We look forward to your next visit - Siân - Front of House Team

Colour change

Cheryl Hardman
2nd Jul 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Very efficient and professional as always

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Response from Michael Franks Liverpool One

Hi Cheryl, thank you for this great review! I am pleased that you are happy with the process of your colour change and found your stylist efficient and professional! We look forward to your next visit - Siân - Front of House Team

LOVE

Steph Prosser
2nd Jul 2022
5.0
Appointment verified by SaloniQ Software

Absolutely love coming to Michael Frank's so much

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Response from Michael Franks Liverpool One

Hi Steph, thank you for this great review! I am so happy that you love coming to the salon, this is how we hope every client feels! See you again soon - Siân - Front of House Team

Happy client

Mrs Samantha Sherlock
2nd Jul 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

It’s always a pleasure visiting the salon
My hair always looks and feels fantastic
Thank you Callum
Highly recommend ⭐️⭐️⭐️⭐️⭐️

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Response from Michael Franks Liverpool One

HI Samantha thank you for this fantastic review! It is great to see that you always enjoy your visits to the salon and leave with gorgeous results. We look forward to seeing you next time! -Siân - Front of House Team

Great overall experience

Emma Hymas
1st Jul 2022
Team Member: Chellsi
5.0
Appointment verified by SaloniQ Software

Chellsi was excellent, took time to go through my ideas, was positive without being condescending & helped me pick the right colour tones for my skin. Great haircut, just what I asked for xx

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Response from Michael Franks Liverpool One

Hi Emma, thank you for this excellent review! It is so good to see that Chellsi explained each step of your cut and colour in a positive way and achieved the results that you wanted. We hope to see you again soon! - Siân - Front of House Team

Glam Wonan

Stephanie Miller
1st Jul 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

The colour I had done is amazing and as I've come to expect, Michael's creative skills have meant I've left the salon feeling stylish and glamorous. He's an absolute star, thanks Michael

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Response from Michael Franks Liverpool One

Hi Stephanie, thank you for this amazing review! I am so pleased that you were happy with the results from Michael and left feeling glamorous! We look forward to seeing you again soon - Siân - Front of House Team

Glam Wonan

Stephanie Miller
1st Jul 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

The colour I had done is amazing and as I've come to expect, Michael's creative skills have meant I've left the salon feeling stylish and glamorous. He's an absolute star, thanks Michael

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Response from Michael Franks Liverpool One

Hi Stephanie, thank you for this amazing review! I am so pleased that you were happy with the results from Michael and left feeling glamorous! We look forward to seeing you again soon - Siân - Front of House Team

Love my hair

Tracy Crosby
28th Jun 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I love visiting Michael Franks. I am always made to feel welcome. The staff, especially Callum are so friendly and he does an amazing job. Always first class!!

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Response from Michael Franks Liverpool One

Hi Tracy, thank you for this amazing review! I am so glad to see that you always feel welcome and find the team friendly during your visits. We look forward to seeing you next time! - Siân - Front of House Team

❤️

Victoria King
28th Jun 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Made up with my colour and cut

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Response from Michael Franks Liverpool One

Hi Victoria, I am so happy to see that you were pleased with the results from your visit to the salon! We look forward to seeing you next time - Siân - Front of House Team

Hair appointment

Susan George
27th Jun 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Very pleased and happy.
Callum is a truly dedicated hairstylist!

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Response from Michael Franks Liverpool One

Hi Susan, thank you for this excellent review! It is great to see that you were happy after your visit to the salon and that Callum looked after you! We hope to see you again soon - Siân - Front of House Team

Refit

Elin
25th Jun 2022
Team Member: Michael
5.0

Love my extensions, my hair is always styled lovely after each refit too

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Response from Michael Franks Liverpool One

Hi Elin, thank you for this lovely review. It is great to see that you are still enjoying your extensions and pleased with the styling after your refit, we look forward to your next visit! - Siân - Front of House Team

Great service, great cut!

Emma Cochrane
24th Jun 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum washed and cut my hair today with great care and attention - and the end result was even better than I’d hoped. Feeling tired after a day at work, when I left the salon I felt so much better! Callum is always careful to check that his customers are happy with the style planned, are comfortable whilst in the salon and pleased with the results. Thanks so much!

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Response from Michael Franks Liverpool One

Hi Emma, thank you for this great review! I am so pleased that you were happy with the results of your haircut by Callum and left feeling much better! This is what we aim to achieve! I will pass on this lovely feedback - Siân - Front of House Team

Dr

Louise Lightfoot
24th Jun 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I love him

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Response from Michael Franks Liverpool One

Hi Louise, thank you for taking the time to leave your review! It is great to see that you were happy with your stylist! See you next time - Siân - Front of House Team

Amazing!!

Loretta Wallis
22nd Jun 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Amazing salon, amazing service with very good attention to detail. Friendly staff who are very knowledgeable And fitted me in last minute.

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Response from Michael Franks Liverpool One

Hi Loretta, thank you for this amazing review! I am so happy that you found our team friendly and knowledgeable and left with great results! We hope to see you again soon - Siân - Front of House Team

Fantastic as always

Mrs Samantha Sherlock
21st Jun 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I always look forward to having my hair done at the salon
Callum is fantastic my hair always feels and looks amazing highly recommended

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Response from Michael Franks Liverpool One

Hi Samantha, thank you for this fantastic review! It is great to see that you look forward to your hair appointments and always leave with great results! We look forward to seeing you next time - Siân - Front of House Team

Delighted!

Patsy Daly
19th Jun 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Whole experience was lovely. Head massage was to die for! My colour looks so natural. Look forward to going back again, thanks so much.

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Response from Michael Franks Liverpool One

Hi Patsy, thank you for this lovely review! I am so happy to see that you were delighted after your visit to the salon. It is great to see that you are loving your colour and we look forward to your next visit! - Siân - Front of House Team