Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.90
1,877 verified reviews
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Loved it!

Anonymous
19th Jun 2022
5.0

Lovely person and amazing stylist!

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Response from Michael Franks Liverpool One

Hello, thank you for this lovely review, I am so glad that you enjoyed your visit to the salon! Siân - Front of House Team

Great

Ani Markarian
18th Jun 2022
Team Member: Chellsi
5.0
Appointment verified by SaloniQ Software

Chellsi is amazing.The best hairdresser I have ever had.I have curly long and dark hair.And she spends each time 4 hours to make them look fab. She has such a kind and friendly approach.

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Response from Michael Franks Liverpool One

Hi Ani, thank you for this great review! It is so good to see that Chellsi looks after you during your visits to the salon and leaves your hair looking fab! I will pass on this amazing feedback - Siân - Front of House Team

Highly recommended

Samantha Sherlock
17th Jun 2022
Team Member: Callum
5.0

Thank you for a great haircut and highlights Callum
My hair always looks fantastic
It’s always a pleasure visiting the salon
Highly recommended!!!! even if you do not live in Liverpool it’s a must visit
Thanks again

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Response from Michael Franks Liverpool One

Hi Samantha, thank you for this amazing review and recommendation! We are so pleased that you enjoy your visits to the salon and are always happy with the results. See you next time! - Siân - Front of House Team

Fabulous

Christine Jones
16th Jun 2022
Team Member: Michael
5.0

Love coming here. Great, relaxed atmosphere. And of course a fab cut and colour by Michael.

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Response from Michael Franks Liverpool One

Hi Christine, thank you for this fabulous review! I am so pleased that you enjoyed your experience in the salon, we always hope to provide a relaxed atmosphere for clients. It is also great to see that you left with amazing results! We look forward to your next visit - Siân - Front of House Team

Great

Robyn Donnelly
16th Jun 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Love my hair, elena did a great job changing my hairstyle for the first time in 12 years. Thanks!

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Response from Michael Franks Liverpool One

Hi Robyn, thank you for this great review! It is so good to see that you are loving your new look created by Elena! We hope to see you again soon - Siân - Front of House Team

new hairstyle

Linda
15th Jun 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum was very helpful when I arrived with lots of photos of proposed hairstyles, helping me to select a different, more modern look. He is a brilliant stylist with great attention to detail and I was happy with the result.

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Response from Michael Franks Liverpool One

Hi Linda, thank you for this brilliant review! It is so good to see that Callum was able to offer some helpful advice on your new look. We are pleased that you are happy with the result! See you again soon - Siân - Front of House Team

Last minute booking for cut and blow

Ashleigh Stamper
13th Jun 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

The staff were very friendly, I was seen on time, Elena listened to exactly what I wanted, was really chatty and friendly. Would definitely come back again!

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Response from Michael Franks Liverpool One

Hi Ashleigh, thank you for this lovely review! Its is great to see that Elena looked after you during your visit to the salon and you found the team friendly, as well as getting the results that you wanted! We look forward to seeing you again soon - Siân - Front of House Team

Last minute booking for cut and blow

Ashleigh Stamper
13th Jun 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

The staff were very friendly, I was seen on time, Elena listened to exactly what I wanted, was really chatty and friendly. Would definitely come back again!

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Response from Michael Franks Liverpool One

Hi Ashleigh, thank you for this lovely review! Its is great to see that Elena looked after you during your visit to the salon and you found the team friendly, as well as getting the results that you wanted! We look forward to seeing you again soon - Siân - Front of House Team

5 Stars

Jen Tatlow
11th Jun 2022
Team Member: Beck
5.0
Appointment verified by SaloniQ Software

I can't recommend Beck enough. I love my new style. She was great at collaborating with me to find a style that worked for me. She was took my Sensory needs into account and really put me at ease. I usually hate going to a new hairdresser but it paid off this time. I'll be going back again.

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Response from Michael Franks Liverpool One

Hi Jen, thank you for this 5* review! I am so pleased that you enjoyed your experience in the salon and that Beck was able to put you at ease during your first visit, which can be daunting! I am glad that you are enjoying your new style, see you again soon - Siân - Front of House Team

Bek is the best

Rachael Norris
11th Jun 2022
Team Member: Beck
5.0
Appointment verified by SaloniQ Software

Bek is the only hairdresser I’ve ever felt comfortable enough to talk to - makes you feel so at ease. Does an amazing job and is kind, thoughtful and respectful.

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Response from Michael Franks Liverpool One

Hi Rachael, thank you for this lovely review! I am so happy to see that Beck did an amazing job and looked after you during your visit to the salon, I will pass on this amazing feedback! - Siân - Front of House Team

Extensions and cut & blow dry

Lauren Follow
10th Jun 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I am in love with my hair. Can’t thank Michael enough, it looks amazing and so natural. Would recommend to anyone!!

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Response from Michael Franks Liverpool One

Hi Lauren, thank you for this excellent review! I am so happy to see that you are loving your new hair, we look forward to your next visit! - Siân - Front of House Team

Mrs

Chrissie Palmer
10th Jun 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael always gives me a brilliant cut. I trust him implicitly. My hair is fine and he cuts my hair so well it is easy to manage and always looks good. You are always made comfortable and welcome by the staff.

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Response from Michael Franks Liverpool One

Hi Chrissie, thank you for this brilliant review! I am so glad to see that you always feel comfortable and welcome during your visits to the salon, this is how we want every client to feel. It is also great to see that you have left with a fab haircut that is easy to manage at home. We look forward to seeing you again soon - Siân - Front of House Team

Great experience

Rory T
9th Jun 2022
Team Member: Beck
5.0
Appointment verified by SaloniQ Software

Very attentive, listened to what I was after, and provided excellent results. Would happily recommend

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Response from Michael Franks Liverpool One

Hi Rory, thank you for this great review! It is good to see that your stylist was attentive and achieved the results that you wanted, we hope to see you again soon - Siân - Front of House Team

Amazing

Alice
8th Jun 2022
5.0

Elena was amazing! She transformed my hair and made it look so good:)

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Response from Michael Franks Liverpool One

Hi Alice, thank you for this amazing review! It is great to see that you are happy with your hair transformation by Elena, we hope to see you again soon! - Siân - Front of House Team

Cut and colour

Ms Karen Piggott
8th Jun 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Very happy ( as always) with my visit today.
Michael knows just what to do with my hair and I’m never disappointed.
Colour and cut just perfect, thank you!
A very welcoming and friendly salon

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Response from Michael Franks Liverpool One

Hi Karen, thank you for this lovely review! It is so good to see that Michael gave you the perfect colour and cut and I am happy to see that you felt welcome in the salon during your visit. This is just what we aim to achieve! See you again soon - Siân - Front of House Team

Great as always

Danielle
7th Jun 2022
Team Member: Sian
5.0

Really good wash, cut and style as usual. Definitely recommend.

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Response from Michael Franks Liverpool One

Hi Danielle, thank you for this great review! I am so please that you were happy with your wash cut and style, I look forward to your next appointment! - - Siân - Front of House Team

Cut and colour

Jayne Ford
7th Jun 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Excellent as usual!

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Response from Michael Franks Liverpool One

Hi Jayne, thank you for this excellent review! I am pleased to see that you enjoyed your visit and have a great experience in the salon every time. We look forward to seeing you again soon! - Siân - Front of House Team

Cut and colour

Jayne Ford
6th Jun 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Excellent as usual!

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Response from Michael Franks Liverpool One

Hi Jayne, thank you for this excellent review! I am pleased to see that you enjoyed your visit and have a great experience in the salon every time. We look forward to seeing you again soon! - Siân - Front of House Team

Fabulous

Karen Kaufman
4th Jun 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Gorgeous cut and colour once again from Callum. Couldn't be happier, he really has done wonders with my hair over the years. All of the staff at the salon are always so welcoming and helpful. I would certainly recommend a visit.

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Response from Michael Franks Liverpool One

Hi Karen, thank you for this fabulous review! I am so happy to see that you are loving the results of your cut and colour by Callum! We look forward to your next visit - Siân - Front of House Team

Excellent Quality

Neil
1st Jun 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Excellent haircut quality. Salon always has a friendly professional atmosphere

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Response from Michael Franks Liverpool One

HI Neil, than you for this excellent review! I am so happy to see that you recieved a great quality haircut and that your experience in the salon was friendly and professional. See you next time! - Siân - Front of House Team

Amazing

Samatha Bradley
1st Jun 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

A warm and welcoming environment and all the staff are so friendly and professional. I couldn't of faulted my hair, there was time and care put into creating the perfect look for me. I wouldn't go anywhere else now

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Response from Michael Franks Liverpool One

Hi Samantha, thank you for this amazing review! I'm so pleased that you found your experience in the salon warm and welcoming, we hope every client feels this way! It is also great to see that you were happy with the results, we look forward to your next visit! - Siân - Front of House Team

Hair straightened

Susan Hutchison
26th May 2022
Team Member: Sian
5.0

Brilliant - thanks so much for fitting me in without an appointment.

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Response from Michael Franks Liverpool One

Hi Susan, thank you for this brilliant review, I am so pleased that you were happy with your hair styling and hope that you enjoyed the rest of your weekend! - Siân - Front of House Team

Perfect!

Lydia Mitchell
26th May 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian is always so calm and friendly. The whole process is seamless and comfortable. Highly recommend!

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Response from Michael Franks Liverpool One

Hi Lydia, thank you for this perfect review! I am so happy to see that you find your visits to the salon calm and friendly, this is just how we aim to make all clients feel. I look forward to your next appointment! - Siân - Front of House Team

Friendly salon, great cut

Liz Turner
25th May 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Really happy with my cut. Very welcoming salon. Unpretentious, friendly and professional service.

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Response from Michael Franks Liverpool One

Hi Liz, thank you for this lovely review! I am so pleased to see that you were happy with your haircut, and that you found the salon friendly and professional during your visit. This is exactly how we aim to provide all services. We hope to see you again soon! - Siân - Front of House Team

Hair cut

Naiara Vian
22nd May 2022
5.0
Appointment verified by SaloniQ Software

Very good service and professional. I had the hair cut that I just wanted! Thank you so much. I will be back definitely.

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Response from Michael Franks Liverpool One

Hi Naiara, thank you for this lovely review! I'm so happy to see that you had a good and professional experience in the salon and that you were happy with the results of your haircut. We look forward to your next visit! - Siân - Front of House Team

Cut & blow

Angela Blanchard
21st May 2022
Team Member: Chellsi
4.5
Appointment verified by SaloniQ Software

Excellent service as always. Really happy with my cut and blow. Thanks to Chellsi and Andrew

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Response from Michael Franks Liverpool One

Hi Angela, thank you for this excellent review! It is great to see that Chellsi and Andrew looked after you during your visit to the salon and that you were pleased with the results. We hope to see you again soon! - Siân - Front of House Team

Extensions

Elin Tester
20th May 2022
Team Member: Beck
5.0

Very friendly and professional. Took her time with taking my extensions out and was very gentle. Also straightened my hair nicely

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Response from Michael Franks Liverpool One

Hi Elin, thank you for this excellent review! I am pleased to see that you found your time in the salon friendly and professional, this is exactly what we aim to be! It is also great that you are enjoying the results after your visit, hope to see you again soon - Siân - Front of House Team

Hair tint and cut and blow

Anne Marie jones
19th May 2022
Team Member: Sian
5.0

Lovely as always. Very enjoyable and professional

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Response from Michael Franks Liverpool One

Hi Anne Marie, thank you for this lovely review! I am so pleased that you enjoyed your visit to the salon, we look forward to seeing you next time! - Siân - Front of House Team

Sophisticated hair

Stephanie Miller
17th May 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I went into the salon looking unkempt and left looking and feeling sophisticated and polished. I always love the soundtrack that's played and of course the relaxing head massage. Thank you Michael

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Response from Michael Franks Liverpool One

Hi Stephanie, thank you for this fabulous review! I am so happy to see that you left the salon feeling sophisticated and enjoyed the experience during your visit. We look forward to seeing you again soon - Siân - Front of House Team

Wonderful

Anonymous
11th May 2022
5.0

Michael was absolutely lovely. I can’t wait to have my hair started!

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this wonderful review! Its great to see that Michael was lovely and helpful during your visit, we look forward to seeing you next time! - Siân - Front of House Team

Today’s experience

Gerry
10th May 2022
Team Member: Callum
5.0

Great haircut, excellent advice

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Response from Michael Franks Liverpool One

Hi Gerry, thank you for this great review! I am so happy that you are pleased with the cut and advice that you received during your visit to the salon. We hope to see you again soon! - Siân - Front of House Team

Excellent

Dianna Mompoloki
10th May 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Excellent listening good advice

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Response from Michael Franks Liverpool One

Hi Dianna, thank you for this excellent review! I am pleased to see that you enjoyed your time in the salon and received some good advice during your visit. We hope to see you again soon - Siân - Front of House Team

Brilliant service

Rachel
10th May 2022
Team Member: Callum
5.0

Callum took me from copper to platinum blonde in one sitting, I’m SO happy with the result! Callum is very professional and knows what he’s doing, I can’t believe how even the colour is, I wasn’t expecting it to lift as well as it did but there’s literally no hint of red anymore and it’s now a lovely, clean, creamy blonde. I’m really happy with the cut too, Callum is great at cutting short hair and it’s so easy for me to style myself at home, I’m so very pleased, will defo be going back, highly recommend!

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Response from Michael Franks Liverpool One

Hi Rachel, thank you for this brilliant review! I am so glad to see that you are loving your new blonde look! It is great that your cut is easy to manage at home as well, I will pass on this great feedback to Callum. We will see you again soon! - - Siân - Front of House Team

Great! Would recommend

Ali Dodds
5th May 2022
Team Member: Beck
4.5
Appointment verified by SaloniQ Software

Great as always very accommodating to my needs as a client, also happy with the result, also enjoy the conversations and the experience . The first time I went sort of knew what I wanted but not rlly, the stylist has a good talent for knowing what someone wants without them fully knowing and I left with a great hair cut I love and will continue to get. Very talented

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Response from Michael Franks Liverpool One

Hi Ali, thank you for this great review! I am so glad to see that you enjoyed your experience in the salon and that, together with your talented stylist, you achieved an amazing look! We appreciate all of your feedback and hope to see you again soon - Siân - Front of House Team

Great service

Sarah M
4th May 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

First visit. I will be back.

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Response from Michael Franks Liverpool One

Hi Sarah, thank you for this great review! I am glad to see that you enjoyed your first visit to the salon, we look forward to seeing you for many more in the future! - Siân - Front of House Team

Lovely

Vanesa Dzugova
4th May 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Elena did amazing job with my full head highlights, I would definitely recommend her. She was lovely and polite x

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Response from Michael Franks Liverpool One

Hi Vanesa, thank you for this lovely review! I am so happy to see that you were pleased with the amazing results that were achieved in the salon by Elena! We hope to see you again soon - Siân - Front of House Team

Hair tint regrow the and cut

Anne - Marie Jones
2nd May 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Lovely visit as always always welcoming excellent service and treatment. Delighted with colour and cut

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Response from Michael Franks Liverpool One

Hi Anne-Marie, thank you for this lovely review! It is great to see that you felt welcome in the salon and enjoyed your visits. It is also great to see that you left happy with the results! See you again soon - Siân - Front of House Team

Hair tint an cut and low.

Anne - Marie Jones
2nd May 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

As always very enjoyable visit. Lovely welcome treatment was amazing colour beautiful

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Response from Michael Franks Liverpool One

Hi Anne-Marie, thank you for this lovely review! I am so pleased that you enjoyed your visit to the salon and left with an amazing colour and cut! We look forward to seeing you again soon - Siân - Front of House Team

Lovely staff!!

Whitney Stanbra
2nd May 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Looovely staff, felt looked after as soon as I walked in! Didn't feel rushed whatsoever! Really fab experience - thank you!!

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Response from Michael Franks Liverpool One

Hi Whitney, thank you for this lovely review! I am so glad you felt comfortable in the salon and enjoyed your experience in the salon! We hope that everyone feels this way at Michael Franks. We look forward to seeing you next time! - Siân - Front of House Team

Haircut

Hannah Wallis
2nd May 2022
Team Member: Callum
4.5

I liked the haircut but had to do a bit of tweaking myself as it was quite lopsided on one side, but I would come back again

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Response from Michael Franks Liverpool One

Hi Hannah, thank you for taking the time to leave your review! I am so sorry that you felt like you needed to tweak the cut at home, we try to ensure that every client leaves the salon with the results that they want and are happy with. I have tried to contact you regarding your haircut in the hope that we could resolve any issues, so please do not hesitate to contact me if there is anything you wish to discuss further - Siân - Front of House Team

Amazing!!!!

Anonymous
1st May 2022
Team Member: Chellsi
5.0

I changed my colour today only slightly but Chelsie knew exactly what I wanted. She is sn amazing stylist. My hair has never felt better,

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Response from Michael Franks Liverpool One

Hello, thank you for this amazing review! It is so good to see that Chellsi was able to achieve the results that you wanted from your visit to the salon, we hope to see you again soon! - Siân - Front of House Team

Hair Appointment with Sian

Amy Bradshaw
29th Apr 2022
Team Member: Sian
4.5
Appointment verified by SaloniQ Software

Sian is always great and listens to how I would like my hair as well as giving her professional advice too

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Response from Michael Franks Liverpool One

Hi Amy, thank you for your lovely review. I hope you are enjoying your hair and I look forward to your next appointment! - Siân - Front of House Team

Love my hair so much!

Jess Latham
26th Apr 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

I’m useless when it comes to my hair, I’m always unsure what I want and what sort of cut would suit me best - Sian gave some suggestions, did the cut & tint and I left feeling great & confident. Thank you so much!

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Response from Michael Franks Liverpool One

Hi Jess, thank you for this lovely review! I am so glad that you loved your hair results and left the salon feeling great, this is what we aim to achieve! See you soon for your next appointment - Siân - Front of House Team

Brilliant make-up

Lucy Z
26th Apr 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian really listened to what I wanted and made it happen. My make-up lasted all day and all night and I felt wonderful. Thank you, Sian!

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Response from Michael Franks Liverpool One

Hi Lucy, thank you for this brilliant review! I am so pleased that you were happy with your makeup and I am glad you felt great all day! I look forward to seeing you again soon - Siân - Front of House Team

Brill hair do as always

Margaret Hanson
24th Apr 2022
Team Member: Chellsi
5.0
Appointment verified by SaloniQ Software

Great cut and colour in a lovely salon

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Response from Michael Franks Liverpool One

Hi Margaret, thank you for this brilliant review! I am so pleased that you were happy with your cut and colour by Chellsi. We look forward to your next visit to the salon - Siân - Front of House Team

Today's hair appointment

Maureen Langley
22nd Apr 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Very, very pleased with the cut and style i had.

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Response from Michael Franks Liverpool One

Hi Maureen, thank you for this lovely review! I'm so glad that you were pleased with your visit to the salon and happy with the results of your cut and blow dry. We look forward to seeing you again soon - Siân - Front of House Team

My favourite salon in town

Nola
21st Apr 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Took me so long to find a salon and stylist I loved after I moved to Liverpool, but I finally found my favourite! This was my fifth appointment with Michael and always love my cut and colour. Thank you! Love the location of the salon as well, so handy for town and I can look over the harbour / docks while I get my hair done.

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Response from Michael Franks Liverpool One

Hi Nola, thank you for this great review! I am so pleased that you are loving your colour and cut results by Michael, and we love the view as well! See you again soon- Siân - Front of House Team

Cut and blow dry

Lily
20th Apr 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

I had Elena as a stylist for the first time this visit and she was fantastic. She was professional whilst also being super friendly. I have some general hair quality complaints and she was fantastic at suggesting different simple things I could implement into my haircare routine to help. I felt like she was very knowledgeable and she left my hair looking and feeling very healthy. I'll definitely be returning to have my hair cut by Elena.

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Response from Michael Franks Liverpool One

Hi Lily, thank you for this fantastic review! This is exactly the kind of experience we hope to achieve for every client in the salon. It is great to see that you felt Elena was professional, friendly and knowledgeable and that she achieved great results! We look forward to seeing you again soon - Siân - Front of House Team

Haircut

Tricia Tuite
16th Apr 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

I hope I’ve got the right name ? lovely Spanish girl great cut and really friendly

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Response from Michael Franks Liverpool One

Hi Tricia, thank you for leaving this lovely review! I am so happy that you are pleased with your haircut by Elena and that you found your time in the salon a friendly experience. We look forward to seeing you next time - Siân - Front of House Team

Lovely experience as always

Jennifer Burgess
15th Apr 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Perfect cut and colour as always by Michael. He and all the staff are lovely and friendly and the salon is immaculate.

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Response from Michael Franks Liverpool One

Hi Jennifer, thank you for your lovely review! I am so glad that you had a friendly experience in the salon, we hope to make sure all our clients feel welcome and get the results that they want! We look forward to seeing you again soon - Siân - Front of House Team