Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.90
1,877 verified reviews
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Value
Result
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Atmosphere
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Short cut

Chris Morris
13th Apr 2022
Team Member: Beck
5.0

Great cut, exactly what I went in for. Beck was friendly and professional. I have booked again.

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Response from Michael Franks Liverpool One

Hi Chris, thank you for this great review! I am so glad that you achieved the results that you wanted with your stylist Beck, and that you enjoyed the friendly atmosphere in the salon. See you next time! - Siân - Front of House Team

Hair by Sian

Amy Bradshaw
11th Apr 2022
Team Member: Sian
5.0

My second appointment with Sian and I’m so happy with the results. Sian spoke through every step of my balayage, cut and style appointment - Thank you, Sian. Will definitely be rebooking with her soon.

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Response from Michael Franks Liverpool One

Hi Amy, thank you for this lovely review! I am so pleased that you were happy with your colour and cut. The results that we achieved were amazing and really suited you! I look forward to your next appointment - Siân - Front of House Team

Lovely experience

Alex
10th Apr 2022
Team Member: Beck
5.0

Beck was fantastic! I booked a super early Saturday appointment at the last minute but all the staff were lovely and it was a great start to my day. Offering me drinks and bringing great vibes so early on a morning. Beck in particular was brilliant, did an amazing job on my hair and treated me to a blow dry curl since I was going out that night. I’ll definitely become a regular customer - beck was friendly, welcoming and most importantly made my hair look great and listened to exactly what I wanted.

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Response from Michael Franks Liverpool One

Hi Alex, thank you for this fantastic review! I am so happy to see that you enjoyed your experience in the salon and that Beck did a brilliant job, not only with your hair, but providing a lovely service too! We look forward to seeing you next time - Siân - Front of House Team

Hair

Shirley Holmes
8th Apr 2022
3.5
Appointment verified by SaloniQ Software

Curly blow dry.. dropped out before i got back to hotel

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Response from Michael Franks Liverpool One

Hi Shirley, thank you for your review. I am so sorry to see that your blow dry had dropped so quickly. We would have loved the opportunity to have gone over your hair on the day, I know it was particularly windy and we could have tried to make it last a little bit longer for you. It is our aim for every client to achieve the results that they want, so my apologies again that this was not the case on this occasion. We hope that you visit the salon again and if you would like to discuss anything further please call 0151 345 6148 - Siân - Front of House Team

Lovely haircut

Dawn Needham
6th Apr 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Lovely haircut, fab hairdresser

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Response from Michael Franks Liverpool One

Hi Dawn, thank you for taking the time to leave this lovely review. It is great to see that your enjoyed your experience in the salon and are happy with the results. See you next time! - Siân - Front of House Team

Relaxing environment

Dean Kilpatrick
4th Apr 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian is very talented at what she does and always provides a relaxing environment for when I am having my hair cut. Always very happy with the outcome and will continue to revisit for the foreseeable future.

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Response from Michael Franks Liverpool One

Hi Dean, thank you for this lovely review! I am so pleased that you are happy with your haircut every time. It is great that you feel relaxed during your visits to the salon and I look forward to seeing you at your next appointment - Siân - Front of House Team

Great

Malory Bouchet
1st Apr 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Thank you very much, friendly and professional ?

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Response from Michael Franks Liverpool One

Hi Malory, thank you for taking the time to leave this great review. I am so happy that you found your time in the salon a friendly and professional experience. We look forward to seeing you next time - Siân - Front of House Team

Brazilian blow dry- very professional

Nadia
31st Mar 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian has been amazing. I had a Brazilian blow-dry and she explained all the steps to me before starting the treatment. She has been very professional and meticulous with every step of the treatment.

Salon is clean and tidy and staff is friendly and welcoming.

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Response from Michael Franks Liverpool One

Hi Nadia, thank you for this amazing review. I am so happy that you enjoyed your visit to the salon. It is great that you found the salon to be clean, friendly and welcoming, this is how we want every client to feel. I look forward to seeing you again soon - Siân - Front of House Team

Amazing result

Denisa Cismaru
31st Mar 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael is lovely like alawys. I recomand him with all confidence. Thank you Love For amazing colour and healthy hair!❤️

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Response from Michael Franks Liverpool One

Hi Denisa, Thank you for this lovely review. I am so pleased that you loved your colour and that Michael achieved the results that you wanted. We look forward to seeing you again soon - Siân - Front of House Team

Great haircut, positive experience

Dragos
31st Mar 2022
Team Member: Sian
5.0

With Sian I always got the haircut that I wanted, she listens carefully and cuts & styles my hair just like I wished. In previous experiences with other barbers/hairdressers at different salons in the past, it felt like it was all rushed and I didnt always get what I asked for. I personally find that it's worth paying a little more for that extra attention to detail.

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Response from Michael Franks Liverpool One

Hi Dragos, thank you for this great review! I am so glad that we can achieve the results you want when you visit the salon and I am pleased that you leave happy each time. See you again soon! -Siân - Front of House Team

Mullet man

Liam Collins
30th Mar 2022
Team Member: Beck
5.0
Appointment verified by SaloniQ Software

Beck actually took time and listened to what I wanted. 10/10 job, my previous barber was leaving the style to hang poorly and beck has made it poppppp. I’ll be back ❤️

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Response from Michael Franks Liverpool One

Hi Liam, thank you for this amazing review! It is great to see that Beck achieved the haircut you wanted and made your style pop! We look forward to seeing you next time - Siân - Front of House Team

Cut and Blow dry

Fionn Maclauchlan
28th Mar 2022
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Lovely experience! I love my hair cut and will be returning here for my next one

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Response from Michael Franks Liverpool One

Hi Fionn, thank you for this lovely review! I am so pleased that you were happy with your haircut and enjoyed your visit to the salon. We look forward to seeing you again soon - Siân - Front of House Team

Fantastic

Samantha Sherlock
27th Mar 2022
Team Member: Callum
5.0

My haircut and highlights today was truly fantastic Callum always does my hair just the way I like it highly recommended ⭐️⭐️⭐️⭐️⭐️

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Response from Michael Franks Liverpool One

Hi Samantha, thank you for this fantastic review! So happy to see that Callum gave you the colour and cut that you hoped to achieve during your visit to the salon. We look forward to seeing you again soon- Siân - Front of House Team

Wash and blow dry

Sweta Patel
27th Mar 2022
5.0
Appointment verified by SaloniQ Software

Really lovely ladies washed and gave me a blow dry in a tight time frame as I was rushing. Thank you for doing such a lovely job, so quickly x

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Response from Michael Franks Liverpool One

Hi Sweta, thank you for this lovely review! It is great to see that we achieved the results that you wanted during your visit to the salon, we hope to see you again soon - Siân - Front of House Team

Best hair stylist

Zenab
25th Mar 2022
Team Member: Elena
5.0

Elena was super lovely and welcoming. She did my hair exactly how I wanted and made me feel so comfortable. Cant wait to have my hair done by her again :)

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Response from Michael Franks Liverpool One

Hi Zenab, thank you for this lovely review! So happy to see that you felt welcome and comfortable during your time in the salon, this is what we want to achieve! It is also great to see that Elena achieved the results that you wanted with your hair, we look forward to seeing you next time - Siân - Front of House Team

Great as usual

Jayne Ford
22nd Mar 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Professional and friendly great cut and blow dry

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Response from Michael Franks Liverpool One

Hi Jayne, thank you for this great review! So pleased to see that you were happy with your cut and blow dry, and that you had a friendly and professional experience with us. See you next time! - Siân - Front of House Team

Nice experience

Buddug Jones
22nd Mar 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Very friendly staff. I got lost and Molly gave directions. Callum ( i think it was Callum) was very good listened to what I wanted and gave excellent advice. Very pleased with my hair. Will definitely go there again ?

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Response from Michael Franks Liverpool One

Hello, thank you for this great review. It is lovely to see that you enjoyed your experience with us and the results that you received. We look forward to seeing you next time! - Siân - Front of House Team

Hair cut and blow dry

Asma Alshatti
22nd Mar 2022
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Elena was super friendly and professional. One of the best salons I have ever been to in Liverpool!! really pleased with her work and had a lot of compliments on my hair! will definitely come again:)!

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Response from Michael Franks Liverpool One

Hi Asma, thank you for this amazing review! It is great to see that you were pleased with your hair and that you experienced a friendly and professional atmosphere during your time in the salon. We look forward to seeing you next time - Siân - Front of House Team

Fabulous

Ami Langton
20th Mar 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum was fabulous from start to finish, giving me exactly what I asked for during my consultation as well as excellent product and home styling advice. My hair is amazing, can’t wait for my next visit!

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Response from Michael Franks Liverpool One

Hi Ami thank you for this fabulous review! It is great to see that Callum achieved the look that you wanted and offered some good advice. We look forward to seeing you again soon! - Siân - Front of House Team

Textured is the theme of the day!

Marilla Tolfree
20th Mar 2022
Team Member: Beck
5.0
Appointment verified by SaloniQ Software

Gorg hair cut, so pleased. Beck is boss! Got myself a product too which smells and feels amazing. Can’t wait to use it!

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Response from Michael Franks Liverpool One

Hi Marilla, thank you for this perfect 5* review! We are so happy to see that you love your new textured look by Beck. Enjoy your product and we will see you again soon! - Siân - Front of House Team

Haircut

Anonymous
17th Mar 2022
Team Member: Elena
5.0

Amazing service thanks ?

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave a review! It is great to se that you received amazing service during your visit to the salon, we hope to see you again soon! - Siân - Front of House Team

Fab, as always

Christine
17th Mar 2022
Team Member: Michael
5.0

Lovely salon and staff.
Very friendly and, as ever, the best cut and colour by Michael.
Always a pleasure to visit.

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Response from Michael Franks Liverpool One

Hi Christine, thank you for this fab review! It is so nice to see that you had a lovely visit during your time in the salon, this is just how we want every client to feel. It is also great to see that we achieved the results you wanted with your cut and colour, hope to see you again soon - Siân - Front of House Team

The Best

Anne
15th Mar 2022
Team Member: Michael
5.0

Michael is the best stylist there is! Rescued my hair after a bad salon cut and gave me my confidence back. Thank you :)

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Response from Michael Franks Liverpool One

Hi Anne, thank you for this amazing review! We are so happy to see that you have your confidence back and are loving your new haircut by Michael. We look forward to seeing you again soon - Siân - Front of House Team

Full head foils with Callum

Ellie Mcfarland
14th Mar 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum is honestly just the best of the best, leaves me feeling so good everytime and I love that he knows best and helps me make the all important decisions

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Response from Michael Franks Liverpool One

Hi Ellie, thank you for your wonderful review! It is great to see that Callum helped to achieve the results you were looking for. This is exactly the feeling that we want our clients to have when they leave the salon! Hope to see you again soon - Siân - Front of House Team

Cut & blowdry

Anon
10th Mar 2022
5.0

Elena at the Ropewalks salon took her time with me to do a lovely job - it is very much in line with what I requested.

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Response from Michael Franks Liverpool One

Hello, thank you for leaving this lovely review. It is great to see that Elena gave you the results you wanted after your visit to the salon. We look forward to seeing you again soon - Siân - Front of House Team

Great!

Eve S
10th Mar 2022
Team Member: Eddie
5.0

Brilliant cut and brilliant stylist

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Response from Michael Franks Liverpool One

Hi Eve, thank you for this great review! So happy to see that you were pleased with your cut and with your stylist. Hope to see you again soon - Siân - Front of House Team

Full head colour

Anonymous
9th Mar 2022
5.0

Callum helped take me through all my options and really made sure to understand what I was looking for. I am so happy with the result and it is even better than what I could have expected.

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave a review! I am so happy to see that Callum explained everything throughout the service and that you are happy with the results! We look forward to seeing you again soon - Siân - Front of House Team

Full head highlights

Emma Hymas
7th Mar 2022
Team Member: Chelsea
5.0

Chelsea, is always clear, honest, relaxed, positive & knowledgable. I trust her to help me make the right decisions and appreciate that she takes the time to make sure I’m happy & comfortable.

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Response from Michael Franks Liverpool One

Hi Emma, thank you for a lovely review! It is so good to see that you were happy with your stylist Chelsea and the service that you received during your visit to the salon., this is exactly how we want our clients to feel. We look forward to seeing you again soon! - Siân - Front of House Team

Cut and blow

Nicki
5th Mar 2022
Team Member: Chelsea
5.0

Amazing. Love this salon so much! Trendy cool vibe lovely ppl and full of salon talent. Think I’ve been using these guys going on 3 years and I don’t think you’d catch me anywhere else

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Response from Michael Franks Liverpool One

Hi Nicki, thank you for this amazing review! I am so happy to see that you love coming to the salon and we are able to achieve the results you want. We look forward to seeing you again soon - Siân - Front of House Team

Best hair cut

Zoe
5th Mar 2022
Team Member: Eddie
4.5

Eddie was amazing! So friendly and chatty and did a fab job on my hair cut one of the best I’ve had with my new short hair !

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Response from Michael Franks Liverpool One

Hi Zoe, thank you so much for your review! It is great to see that Eddie gave you the results you wanted with your haircut. I will pass on this feedback! We hope to see you again soon -Siân - Front of House Team

Hair cut and colour

Steph Miller
4th Mar 2022
Team Member: Michael
5.0

Michael is such a professional he makes cutting and colouring look easy. Great results, he gave me the look I want and I know from experience that his excellent styling will hold until my next visit. Thanks Michael!

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Response from Michael Franks Liverpool One

Hi Steph, thank you for your amazing review! Its great to see that you were happy with your cut and colour by Michael! We look forward to seeing you next time - Siân - Front of House Team

Amazing !!

Vanesa
2nd Mar 2022
Team Member: Eddie
5.0

Eddie was really lovely and friendly, he did an outstanding job with my hair!

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Response from Michael Franks Liverpool One

Hi Vanesa, thank you for this amazing review! It is great to see that Eddie did an outstanding job with your hair, I will pass on this feedback! We hope to see yo again soon - Siân - Front of House Team

Excellent, highly recommended

Karen Woodrow
28th Feb 2022
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly was great, took time, listened, advised. Great all round. Very happy. Thankyou.

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Response from Michael Franks Liverpool One

Hi Karen, thank you for your 5* review! I am so glad to see you were happy with your visit to the salon, I will pass on this great feedback to Molly - Siân - Front of House Team

Great

Ani Mark
25th Feb 2022
Team Member: Chellsi
5.0
Appointment verified by SaloniQ Software

Chelsi is very nice person and have such a friendly approach..The best hairdresser I have ever had. I have dark, curly and very tick hair.After hours of work today she made my hair to look fab.

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Response from Michael Franks Liverpool One

Hi Ani, thank you for this lovely review! I am so pleased to see that you were happy after your visit to the salon and that Chellsi looked after you. We hope to see you again soon - Siân - Front of House Team

Fabulous

Anonymous
24th Feb 2022
5.0

The lady that gave my daughter a haircut was lovely and gave her the best haircut/hairstyle she’s ever had. Thank you so much ? . Will definitely be coming back for my daughter and myself ??

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Response from Michael Franks Liverpool One

Hello, thank you for this fabulous review! I am so happy to see that you and your daughter enjoyed your time in the salon and achieved these wonderful results! We look forward to seeing you again soon - Siân - Front of House Team

Amazing!

Holly Scales
22nd Feb 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Such a lovely stylist and really talked through what we were going to do and listened to exactly what I wanted. Can’t wait for our next appointment!

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Response from Michael Franks Liverpool One

Hi Holly, thank you for this amazing review! I am so happy to see that your stylist gave you the results that you were looking for. See you again soon! - Siân - Front of House Team

Good hair cut

Jenni
21st Feb 2022
Team Member: Sian
5.0

Friendly service, and a good hair cut (listened to preferences). Thank you

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Response from Michael Franks Liverpool One

Hi Jenni, thank you for this lovely review! I'm so glad to see that you are happy with your haircut, I hope to see you again soon - Siân - Front of House Team

Excellent cut, friendly service

Eve
20th Feb 2022
Team Member: Robert
5.0

Rob listened carefully and gave me a lovely cut. Just what I wanted!

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Response from Michael Franks Liverpool One

Hi Eve, thank you for your 5* review! Its great to see that Rob achieved the results that you wanted during your visit to the salon. We hope to see you again soon! - Siân - Front of House Team

Excellent as always

RR
20th Feb 2022
Team Member: Michael
5.0

Excellent service and very friendly as always.

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave your review. I am so happy to see that you had an excellent experience in the salon, we look forward to seeing you next time! - Siân - Front of House Team

Fab ??

JJ
18th Feb 2022
Team Member: Michael
5.0

Michael has such a passion and love his less is more approach. Since I have been visiting the salon my hair is much better condition as they use quality products. Michael has great intuition and helps solve your hair problems rather than make them worse, always feel great after a visit.

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Response from Michael Franks Liverpool One

Hi JJ, thank you for this amazing review! It is so good to see that you were happy after your visit to the salon and that Michael has helped to make your hair look and feel great. We look forward to seeing you again soon - Siân - Front of House Team

Amazing Service!

Mia
18th Feb 2022
Team Member: Beck
5.0

Came in for a cut and blow dry, such a relaxing and friendly environment! Amazing customer service, overall a great experience!

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Response from Michael Franks Liverpool One

Hi Mia, Thank you for this wonderful review! This is exactly the kind of atmosphere that we aim to create in the salon. We look forward to seeing you again soon - Siân - Front of House Team

Mrs

Anonymous
17th Feb 2022
5.0

I was immediately made to feel very welcome by all the staff , offered a seat and a drink straight away . Very friendly staff , excellent styling , products are superb .

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Response from Michael Franks Liverpool One

Hello, thank you for a wonderful review! Its so lovely to see that you were made to feel welcome during your visit to the salon, this is our aim for every client. We hope to see you again soon - Siân - Front of House Team

Cut and blow

Mandy Yates
17th Feb 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Love my cut, Sian did exactly as I asked.

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Response from Michael Franks Liverpool One

Hi Mandy, Thank you for your lovely review! I am so pleased that you are happy with the results. See you next time - Siân - Front of House Team

Mx

Carol Twigg
17th Feb 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Excellent, would definitely recommend

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Response from Michael Franks Liverpool One

Hi Carol, thank you for your excellent review! So good to hear you enjoyed your time in the salon, we look forward to seeing you again soon - Siân - Front of House Team

Fabulous Valentines makeover

Amanda Buckley
14th Feb 2022
Team Member: Sian
4.5
Appointment verified by SaloniQ Software

Very relaxed experience, Sian takes the time to listen to what your looking for. Loved the opportunity to try a different styling option and lovely full make-up to finish.

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Response from Michael Franks Liverpool One

Hi Amanda, thank you for your lovely review! I'm so glad you loved your Valentines hair and make up. I look forward to seeing you again soon - Siân - Front of House Team

Great stylist

Belinda
13th Feb 2022
Team Member: Michael
5.0

Always happy with cut and service

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Response from Michael Franks Liverpool One

Hi Belinda, thank you for your review! It is so good to see that you were happy with your cut and experience in the salon. We look forward to seeing you again soon! - Siân - Front of House Team

Hair Toner, Cut, Style

Amy Bradshaw
12th Feb 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian was really welcoming and friendly, talking through how she was cutting and styling my hair with me, throughout my appointment. I will definitely be booking my next appointment with Sian
A

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Response from Michael Franks Liverpool One

Hi Amy, thank you for this lovely review! I'm so pleased to see that you are happy with your hair, I look forward to seeing you again soon! - Siân - Front of House Team

Excellent as always

Siobhán McGarvie
4th Feb 2022
Team Member: Michael
5.0

The only place to get your hair done in Liverpool! Excellent as always in every way. 10/10 xx

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Response from Michael Franks Liverpool One

Hi Siobhan, thank you for this excellent review! So lovely to see that you were happy with your experience in the salon, see you next time! - Siân - Front of House Team

Hair treatment

Rayan
3rd Feb 2022
Team Member: Beck
5.0

It was my first time to visit this salon and the care I got was unbelievable. Beck was very professional and nice lady and she help me a lot to understand every step when she treated my hair and she gave me good advice on the way of caring of my hair for future. Thank you very much Beck and I will be very happy to visit the salon again in the future.

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Response from Michael Franks Liverpool One

Hi Rayan, thank you for this great review! I will pass on this lovely feedback to Beck, this is exactly how we want every client to feel when they visit the salon. We look forward to seeing you again soon - Siân - Front of House Team

Brilliant salon

Rose
2nd Feb 2022
5.0

Came in after not having my hair cut for about 18 months, my hair was super long and dry so I wanted a lot off - Eddy my stylist (I couldn't select his name from the drop down menu..) was absolutely lovely, and did a fantastic job with my new hair style. He kept making sure that what he was doing looked nice and that I was happy with it. Also I was made a cup of tea which is always a winner :)

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Response from Michael Franks Liverpool One

Hi Rose, thank you for your review! It is great to see that you were happy with your stylist Eddie and enjoyed your time in the salon. We look forward to seeing you again soon - Siân - Front of House Team