Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Hair
I got my appointment cancelled on another salon and was desperate to get my hair done. Even so they were fully booked. Beck made sure to help me and squeezed me in. Amazing service, the wash and blow dry was perfectly done and I can tell they love what they do. Brilliant customer service and results. I will be recommending the place to friends.
Hi Anna Maria, thank you for your lovely review! We are so happy you were pleased with your experience in the salon and that you were happy with the results! I will pass on this great feedback to the rest of the team - Siân - Front of House Team
Callum was lovely and friendly, I love my hair and how precise he was, he didn’t rush and spent his time getting it perfect, my hair looks modern and I’ve had so many compliments, it’s also so easy for me to manage myself, I’m made up and will definitely be going back.
Hi Rachel, thank you for your great review! We are so happy to hear that Callum achieved the look you wanted. I will pass on this lovely feedback and we look forward to seeing you on your next visit! - Siân - Front of House Team
I'm very pleased with my hair and it is exactly what I asked for.
Very professional.
Hi Lorraine, thank you for your lovely review. We are so pleased to hear that you were happy with your hair and experience in the salon. We look forward to seeing you again soon! - Siân - Front of House Team
This place is fabulous. Callum especially is welcoming, professional, super stylist who makes you feel at ease and actually listens to what you want adding his professional advice. Fun to chat to. Great coffee too!
Hi Izzy, thank you for such a lovely review! We are so pleased to hear that you enjoyed your time in the salon and that Callum made you feel welcome. I will pass on this great feedback to him, and we look forward to seeing you again soon! - Siân - Front of House Team
Had such a lovely time. Got just what I wanted and definitely will be back!
Hi Eimear, thank you for your review. We are so happy to hear that you enjoyed your time in the salon and achieved the look you wanted. We look forward to seeing you again soon! Siân - Front of House Team
Excellent. Hair stylist
Hi Geraldine, thank you for your review. We are pleased to hear you were happy with your stylist and look forward to seeing you again soon! - Siân - Front of House Team
Excellent. Hair stylist
Hi Gerry, thank you for your review. We are pleased to hear you were happy with your stylist and look forward to seeing you again soon! - Siân - Front of House Team
Rob is a brilliant talented hairdresser. I always come out feeling great when he has done my hair . I highly recommend this salon all the hairdressers are very talentx
Hello, thank you for leaving such a positive review. I am so glad you left the salon feeling great, this is what we aim for! I will pass on your lovely feedback to the rest of the team. We hope to see you very soon - Siân - Front of House Team
Fab visit as always. Great welcome safe environment and expert treatment. Best salon and hairdresser in the city. Wouldn’t go anywhere else. Hair looks and feels beautiful. Very enjoyable visit. Thank you. Xxx
Hi Anne-Marie, thank you so much for your review! We are very pleased that you felt welcome and safe in our salon, this is exactly what we aim to do for everybody. I am glad you love your hair as well, and will see you soon for your next appointment. - Siân - Front of House Team
Got exactly what I was after after years of toying with a new cut
Thanks
Hi Chris, thank you for taking the time to leave a review. We are so pleased that your stylist achieved the look you wanted from your appointment and we hope to see you again soon! Siân - Front of House Team
I literally have come out feeling like a new woman, best cut I have ever had
Thankyou so much x
Hi Germaine, thank you so much for this amazing review! We are so happy that you love your new haircut and look forward to seeing you again soon - Siân - Front of House Team
What a nice guy and my daughters hair looks lovely, thank you.
Hi Freya, thank you for taking the time to leave a review. We are so pleased that you were happy with the results of your daughters appointment, we look forward to seeing you again soon! Siân - Front of House Team
One word; AMAZING!!!
Thank you Ali, I will be sure to pass this onto Beck as I know how pleased she will be to read this. A great haircut is such a good feeling :) See you next time Michael - Creative Director
Had a lovely time with Chellsi, she was very knowledgeable and friendly, lovely results.
Hi Yolanda, its great see you had a lovely time in the salon with Chellsi. We love to pass on our knowledge so that you know how best to create, look after and maintain your hair. Hope to see you again soon. Michael - Creative Director
100% best hairdressers I’ve been to!
First time going to this salon and I couldn’t be happier! I’ll definitely be returning next time ? Leighton is really nice and super talented, my hair was a nightmare and now it looks great. So pleased!
Thank you so much Ryan, totally agree Leighton is a great hairdresser and will be so happy to read how happy you are with your new hair! We look forward to seeing you next time. Michael - Creative Director
Really lovely salon, everyone was super friendly and helpful and able to answer any questions I needed. They knew exactly what I was asking for and did a fantastic job. It’s an excellent salon for an affordable price - can’t recommend it enough!
Thank you for taking the time out to review us. Our aim as a team is to give a great experience to everyone coming into our salons so we are all really happy to read your review. Hope to see you soon, Michael - Creative Director
Always an utter delight with a sensitive and talented artist. I feel rejuvenated and am very pleased with my new snip. Thank you so much.
Hi,
I loved reading your review. It is fantastic that you are feeling rejuvenated after your cut. I will pass on your comments to Beck.
We look forward to welcoming you back soon.
Kind regards
Antony
So friendly and welcoming! My first time coming and definitely will be returning, thanks so much rob i loveee my hair
Hi Rosie
Thank you for leaving your review and 5 star rating.
Fantastic to read that you love your hair. I'm delighted your first visit was such a great experience.
We look forward to seeing you again soon.
Antony - Business Manager
Yesterday was my first time visiting the salon and I the experience from start to finish was incredible! I feel like a new woman with my hair thanks to Michael. Definitely coming back:D
Hi Amelia
You only get on chance to make a great first impression so I am
delighted that we have done that for you.
I am so pleased that your experience was incredible from start to finish and that you left the salon feeling like a new woman.
We look forward to welcoming you back.
Antony - Business Manager
Sian is a star. She is always so attentive about what I want with my hair. I prefer short hair with layers and she manages to pull out exactly what I want. Thank Sian!
Hi Iffat
Thank you for your review.
I am pleased to read that Sian is able to give you exactly what you want in you haircut each time you visit. I will pass on your comments to her.
We look forward to seeing you again soon.
Antony - Business Manager
Tom is a very good listener and communicative. His attitude is so good that he will carefully cut my hair after receiving my instructions and feedback. The process makes me feel very comfortable.
Hi Shirley
Thank you for taking the time to leave your review.
It is fantastic to hear about your experience in salon with Tom. I am pleased that he was able to make you feel comfortable through actively listening to you and providing continuous communication throughout the service.
We hope to see you again soon.
Antony - Business Manager
Thank you Michael for a perfect cut as always. It's always a nice experience in pleasant surroundings and all the staff are lovely and friendly
Hi Jenny,
Great to read that you receive a consistently perfect cut each time you visit. Visiting the salon should be a nice experience for our clients so I am pleased that you feel this way.
We look forward to welcoming you back soon.
Antony - Business Manager
Love my new haircut from Callum, he listened to exactly what I wanted and made my hair look and feel healthier and thicker too!!! Thanks so much, see you in March I am definitely going to be a regular at the Liverpool One Salon now
Hi Amanda,
Great to read that you love your new Haircut. It is massively important for our stylists to listen to their client to then translate the desired outcome into the cut. I am pleased that this was your experience with Callum.
We look forward to welcoming you back in March.
Antony - Business Manager
Colour is fabulous, great cut and style and a good chat with a genuinely nice guy. Love my hair whenever Rob does it!
Hi Liv
It is great to read that you had a great experience with us and you love your fabulous colour and cut. I will pass on your comments to Rob.
Thank you for taking the time to leave your review and we hope to see you again soon.
Antony - Business Manager
Rob was really good, he took his time doing my blow dry, highly recommend this salon, has a great vibe.
Hi Natasha,
Great to read that you were happy with you blow dry and the vibe in salon.
Thank you for your recommendation it is hugely appreciated.
Thanks for leaving your review and we hope to welcome you back soon.
Antony - Business Manager
Left feeling beautiful - Callum always does such a good job
Hi Ellen
Thank you for taking the time to leave your review.
What a fantastic review. I am pleased that you left feeling beautiful.
I will pass on your comment to Callum.
We look forward to seeing you again soon.
Antony - Business Manager
It was my first time meeting Thomas and he was so lovely and attentive. I was so happy with my results- my hair felt and looked amazing afterwards! Great stylist highly recommend ☺️
Hi Siobhan,
It is a delight to read that you were happy with the results of your treatment and blow dry. I understand that it can be daunting having a different stylist so I am pleased that Thomas made you feel at ease and was so attentive.
Thank you for your recommendation. I will pass on your comments to Thomas.
We look forward to seeing you again soon.
Antony - Business Manager
He's a belter! And doesn't overcharge like someone I know. Couldn't ask for more.
Hi Libby,
Thank you for taking the time to leave your delightful review.
It is great to know that you were so happy with your service and that you were happy with the value.
I will pass on your amazing comments to Rob.
Thank you for leaving your review and we hope to see you again soon.
Antony - Business Manager
I was new to the salon and it was a great start. Sian was warm and friendly, she l took her time to understand my requirements and I dame away very satisfied. The use of Kevin Murphy products iwere also a extra benefit
Hi Amanda
First impressions are so important so I am pleased that Sian has created a great one.
It is important for our stylists to take time during consultation to truly understand what you want from your service. It is great to read that you are very satisfied with the results and that you loved the products used on your hair.
Myself and the team hope to welcome you back soon.
Antony - Business Manager
Rob did an amazing job. I had booked the complete wrong thing - 100% my fault.
Rob quickly figured out a way to make things work and I walked out of the salon with a style that looks even better than what I hard originally imagined.
Hi Yoni
It is fantastic to read that Rob was able to correct your booking and was able to go above your expectations of your service. I am pleased you are happy with your finished look.
I will pass on your comments to Rob.
Thank you for taking the time to leave your review and we hope to see you again soon.
Antony - Business Manager
Tom was so amazing and left me with a fab blow dry! He was so funny and sweet will definitely be coming back
Hi Madeleine
Thank you for taking the time to leave your review.
I am pleased to read that you were happy with the results of your blow dry and that Tom created a great experience for you.
Myself and the team look forward to welcoming you back.
Antony - Business Manager
Very nice hair cut and brazilian blow dry i was treated very professionaly.. i would highly recommend this salon?
Hi,
I am pleased to read you are happy with the brilliant Brazilian blow dry and haircut you received. All client are treated in a profession manner so I thank you for highlighting this and also for your recommendation.
We hope to see you again soon.
Antony - Business Manager
Fantastic service as always and a really nice friendly atmosphere in the salon. Rob did an amazing cut and blow on my hair and even managed to tame my unruly curls and get them looking fab again. Rob gave great customer service and some brilliant hair care advice! Will be coming back soon! :)
Hi Clare,
I'm pleased you enjoyed the salon atmosphere and that you received a great service leaving with an amazing cut.
It is important to provide clients with advice on how to maintain the style and health of the hair. I am so pleased that this was your experience with rob.
Thank you for taking the time to leave your review and we look forward to seeing you again soon.
Antony - Business Manager
Great cut from Micheal really happy thanks a lot and happy Christmas
Hi Tony
Thank you for your review.
I'm pleased you received a great cut from Michael. I will pass on your thanks.
I hope you had a great Christmas.
Antony - Business Manager
Very nice and gave me a great haircut
Hi Caroline.
Fantastic to read that Sian gave you a great haircut and you enjoyed your experience with us.
I will pass on your comments to Sian.
Myself and the team hope to welcome you back soon.
Antony - Business Manager
Lovely stylist, quality service with a smile. Really happy with the haircut as well ?
Hi Aurelie,
Thank you for your review and 5 star rating.
I am pleased that you had a great experience with us and that you are really happy with your haircut.
We aim to provide a friendly atmosphere in salon so it is fantastic that you experienced this.
We hope to welcome you back soon.
Antony - Business Manager
I had a very good first-time experience with Michael Frank. The staff were friendly and welcoming and I was seen to straight away and I was offered a drink
Hi Rebecca.
It is a delight to read that he team were friendly and that you were offered a drink.
First impressions are so important so it is great that yours was so positive.
I hope you are loving your hair.
Thank you for taking the time to leave your review and we hope to welcome you back soon.
Antony - Business Manager
Been having my hair done at Michael's salons for a few years now, always come out smiling with exactly the styles i ask for, amazin skills an extremely friendly people,
Always a pleasure never a chore ?
Hi Anthony,
What a fantastic review.
I am pleased that you receive a consistently great experience each time you visit from the quality of your cut to the friendliness of the team. It is a delight to read that you always leave with a smile on your face.
We look forward to welcoming you back soon.
Antony - Business Manager
Lovely salon, lovely hair cut. Great atmosphere- will be going back again and recommend it!!
Hi Emma
Thank you for your fantastic review.
I am pleased you enjoyed the atmosphere in salon and that you have received a lovely hair cut.
Thank you for your recommendation and we look forward to welcoming you back.
Antony - Business Manager
I requested a specific cut which wasn’t achieved. I explained what the outcome should be provided pictures to illustrate and when the stylist eluded to a fade I said there shouldn’t be a fade; just an undercut as we were recreating a bowl. This wasn’t achieved which is disappointing.
Hi Sam,
I apologise for the misunderstanding from your stylist which has left you disappointed with your cut.
The consultation stage of your appointment is massively important and it appears that on this occasion we have missed the mark in translating what has been requested into your cut.
I hope you are satisfied with the solution provided during our telephone conversation. Please don't hesitate to contact me if you want to discuss anything further.
Antony - Business Manager
Excellent cut
Hi Lorraine,
Again Thank you for your review I am so pleased you are happy with your cut.
Antony - Business Manager
Excellent wash and cut and I was treated very professionally and curtesy and would highly recommend this stylist.
Hi Lorraine
Thank you for taking the time to leave your review.
I'm delighted you had a great in salon experience. I will pass on your comments to Leighton.
We hope to welcome you back soon.
Antony - Business Manager
I had my appointment with Sian who was lovely, helpful and friendly. I left feeling happy, with my hair looking healthy and better than ever! I always go to Michael Franks as they've cultivated a great atmosphere, and I know I can trust every single one of their stylists to look after my hair.
Hi Julianna,
Your review is a pleasure to read. We have worked hard to create a great atmosphere for our clients so I am pleased that you have recognised this. It is fantastic that you are happy with your hair and it is looking healthy and better than ever.
We look forward to seeing you again soon.
Antony - Business Manager
I am always pleased with my haircut having dry hair it tends to have a mind of its own Leighton knows just what to do
Hi Susan,
It is great to know you receive a consistently great service with us.
It is fantastic to read that you are happy with your cut. I will pass on your comments to Leighton.
Antony - Business Manager
It was my second haircut with Rob and have booked again. This time I had a cut and colour finished with a curly blow dry. It was exactly what I wanted. The products used on my hair smelt gorgeous.
Hi Sarah,
Thank you for taking the time to leave your review and rating.
I am so pleased you got exactly what you wanted from your service and you received the best blow dry ever.
We look forward to welcoming you back soon.
Antony - Business Manager
From the moment I walked in Rob made me feel comfortable! It had been a while since my last hair cut so was a bit nervous. Rob listened to everything I said and I felt very relaxed throughout. Hair looks wonderful for my holiday away! Thankyou Rob! You're a cool dude ;) x
Hi Carlie,
It is so important to feel comfortable while in salon so it is great that Rob made you feel this way.
Its is hugely important for your stylist to listen to what you want from your service and explain the steps as they happen to ensure you are at ease. I am delighted you were happy with the end result. I hope you have a great holiday.
Thank you for leaving your review and we hope to see you again soon.
Antony - Business Manager
Michael is both professional and friendly, cutting and styling my hair exactly how I want and using specialised products and drying techniques for my hair type. Highly recommend.
Hi,
It is important that we create a friendly and professional environment for our clients. I am pleased you experienced this.
It is important for our stylists to understand your hair type and what you desire for them to then translate this into your service.
Thank you for your recommendation it is a huge compliment.
We hope to see you gain soon.
Antony - Business Manager
Staff was very polite. They have transformed my hair so much better than it was before
Hi,
Great to read that you are pleased with your transformation.
It is also fantastic to know the team looked after you in a polite manner.
Thank you for leaving your review and we hope to see you again soon.
Antony - Business Manager
…great professional, great hairstyle, was a great experience…
Hi Risto
Thank you for taking the time to leave your review. I am pleased you had a great experience in salon and you received a great hairstyle. Sian is a true professional.
We hope to welcome you back soon.
Antony - Business Manager
Gave me exactly what I asked for. Had a lovely experience, was very comfortable and will definitely be returning in the future.
Hi Charlotte,
I am pleased that yo felt comfortable while in salon. This is exactly how we want you to feel.
It is important to our stylists to really listen during the consultation and translate what you are looking for into your service.
Thank you for leaving your review and we hope to welcome you back soon.
Antony - Business manager
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.