Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.89
1,902 verified reviews
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Result
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Great!

Eve S
10th Mar 2022
Team Member: Eddie
5.0

Brilliant cut and brilliant stylist

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Response from Michael Franks Liverpool One

Hi Eve, thank you for this great review! So happy to see that you were pleased with your cut and with your stylist. Hope to see you again soon - Siân - Front of House Team

Full head colour

Anonymous
9th Mar 2022
5.0

Callum helped take me through all my options and really made sure to understand what I was looking for. I am so happy with the result and it is even better than what I could have expected.

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave a review! I am so happy to see that Callum explained everything throughout the service and that you are happy with the results! We look forward to seeing you again soon - Siân - Front of House Team

Full head highlights

Emma Hymas
7th Mar 2022
Team Member: Chelsea
5.0

Chelsea, is always clear, honest, relaxed, positive & knowledgable. I trust her to help me make the right decisions and appreciate that she takes the time to make sure I’m happy & comfortable.

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Response from Michael Franks Liverpool One

Hi Emma, thank you for a lovely review! It is so good to see that you were happy with your stylist Chelsea and the service that you received during your visit to the salon., this is exactly how we want our clients to feel. We look forward to seeing you again soon! - Siân - Front of House Team

Cut and blow

Nicki
5th Mar 2022
Team Member: Chelsea
5.0

Amazing. Love this salon so much! Trendy cool vibe lovely ppl and full of salon talent. Think I’ve been using these guys going on 3 years and I don’t think you’d catch me anywhere else

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Response from Michael Franks Liverpool One

Hi Nicki, thank you for this amazing review! I am so happy to see that you love coming to the salon and we are able to achieve the results you want. We look forward to seeing you again soon - Siân - Front of House Team

Best hair cut

Zoe
5th Mar 2022
Team Member: Eddie
4.5

Eddie was amazing! So friendly and chatty and did a fab job on my hair cut one of the best I’ve had with my new short hair !

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Response from Michael Franks Liverpool One

Hi Zoe, thank you so much for your review! It is great to see that Eddie gave you the results you wanted with your haircut. I will pass on this feedback! We hope to see you again soon -Siân - Front of House Team

Hair cut and colour

Steph Miller
4th Mar 2022
Team Member: Michael
5.0

Michael is such a professional he makes cutting and colouring look easy. Great results, he gave me the look I want and I know from experience that his excellent styling will hold until my next visit. Thanks Michael!

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Response from Michael Franks Liverpool One

Hi Steph, thank you for your amazing review! Its great to see that you were happy with your cut and colour by Michael! We look forward to seeing you next time - Siân - Front of House Team

Amazing !!

Vanesa
2nd Mar 2022
Team Member: Eddie
5.0

Eddie was really lovely and friendly, he did an outstanding job with my hair!

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Response from Michael Franks Liverpool One

Hi Vanesa, thank you for this amazing review! It is great to see that Eddie did an outstanding job with your hair, I will pass on this feedback! We hope to see yo again soon - Siân - Front of House Team

Excellent, highly recommended

Karen Woodrow
28th Feb 2022
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly was great, took time, listened, advised. Great all round. Very happy. Thankyou.

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Response from Michael Franks Liverpool One

Hi Karen, thank you for your 5* review! I am so glad to see you were happy with your visit to the salon, I will pass on this great feedback to Molly - Siân - Front of House Team

Great

Ani Mark
25th Feb 2022
Team Member: Chellsi
5.0
Appointment verified by SaloniQ Software

Chelsi is very nice person and have such a friendly approach..The best hairdresser I have ever had. I have dark, curly and very tick hair.After hours of work today she made my hair to look fab.

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Response from Michael Franks Liverpool One

Hi Ani, thank you for this lovely review! I am so pleased to see that you were happy after your visit to the salon and that Chellsi looked after you. We hope to see you again soon - Siân - Front of House Team

Fabulous

Anonymous
24th Feb 2022
5.0

The lady that gave my daughter a haircut was lovely and gave her the best haircut/hairstyle she’s ever had. Thank you so much ? . Will definitely be coming back for my daughter and myself ??

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Response from Michael Franks Liverpool One

Hello, thank you for this fabulous review! I am so happy to see that you and your daughter enjoyed your time in the salon and achieved these wonderful results! We look forward to seeing you again soon - Siân - Front of House Team

Amazing!

Holly Scales
22nd Feb 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Such a lovely stylist and really talked through what we were going to do and listened to exactly what I wanted. Can’t wait for our next appointment!

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Response from Michael Franks Liverpool One

Hi Holly, thank you for this amazing review! I am so happy to see that your stylist gave you the results that you were looking for. See you again soon! - Siân - Front of House Team

Good hair cut

Jenni
21st Feb 2022
Team Member: Sian
5.0

Friendly service, and a good hair cut (listened to preferences). Thank you

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Response from Michael Franks Liverpool One

Hi Jenni, thank you for this lovely review! I'm so glad to see that you are happy with your haircut, I hope to see you again soon - Siân - Front of House Team

Excellent cut, friendly service

Eve
20th Feb 2022
Team Member: Robert
5.0

Rob listened carefully and gave me a lovely cut. Just what I wanted!

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Response from Michael Franks Liverpool One

Hi Eve, thank you for your 5* review! Its great to see that Rob achieved the results that you wanted during your visit to the salon. We hope to see you again soon! - Siân - Front of House Team

Excellent as always

RR
20th Feb 2022
Team Member: Michael
5.0

Excellent service and very friendly as always.

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave your review. I am so happy to see that you had an excellent experience in the salon, we look forward to seeing you next time! - Siân - Front of House Team

Fab ??

JJ
18th Feb 2022
Team Member: Michael
5.0

Michael has such a passion and love his less is more approach. Since I have been visiting the salon my hair is much better condition as they use quality products. Michael has great intuition and helps solve your hair problems rather than make them worse, always feel great after a visit.

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Response from Michael Franks Liverpool One

Hi JJ, thank you for this amazing review! It is so good to see that you were happy after your visit to the salon and that Michael has helped to make your hair look and feel great. We look forward to seeing you again soon - Siân - Front of House Team

Amazing Service!

Mia
18th Feb 2022
Team Member: Beck
5.0

Came in for a cut and blow dry, such a relaxing and friendly environment! Amazing customer service, overall a great experience!

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Response from Michael Franks Liverpool One

Hi Mia, Thank you for this wonderful review! This is exactly the kind of atmosphere that we aim to create in the salon. We look forward to seeing you again soon - Siân - Front of House Team

Mrs

Anonymous
17th Feb 2022
5.0

I was immediately made to feel very welcome by all the staff , offered a seat and a drink straight away . Very friendly staff , excellent styling , products are superb .

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Response from Michael Franks Liverpool One

Hello, thank you for a wonderful review! Its so lovely to see that you were made to feel welcome during your visit to the salon, this is our aim for every client. We hope to see you again soon - Siân - Front of House Team

Cut and blow

Mandy Yates
17th Feb 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Love my cut, Sian did exactly as I asked.

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Response from Michael Franks Liverpool One

Hi Mandy, Thank you for your lovely review! I am so pleased that you are happy with the results. See you next time - Siân - Front of House Team

Mx

Carol Twigg
17th Feb 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Excellent, would definitely recommend

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Response from Michael Franks Liverpool One

Hi Carol, thank you for your excellent review! So good to hear you enjoyed your time in the salon, we look forward to seeing you again soon - Siân - Front of House Team

Fabulous Valentines makeover

Amanda Buckley
14th Feb 2022
Team Member: Sian
4.5
Appointment verified by SaloniQ Software

Very relaxed experience, Sian takes the time to listen to what your looking for. Loved the opportunity to try a different styling option and lovely full make-up to finish.

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Response from Michael Franks Liverpool One

Hi Amanda, thank you for your lovely review! I'm so glad you loved your Valentines hair and make up. I look forward to seeing you again soon - Siân - Front of House Team

Great stylist

Belinda
13th Feb 2022
Team Member: Michael
5.0

Always happy with cut and service

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Response from Michael Franks Liverpool One

Hi Belinda, thank you for your review! It is so good to see that you were happy with your cut and experience in the salon. We look forward to seeing you again soon! - Siân - Front of House Team

Hair Toner, Cut, Style

Amy Bradshaw
12th Feb 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian was really welcoming and friendly, talking through how she was cutting and styling my hair with me, throughout my appointment. I will definitely be booking my next appointment with Sian
A

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Response from Michael Franks Liverpool One

Hi Amy, thank you for this lovely review! I'm so pleased to see that you are happy with your hair, I look forward to seeing you again soon! - Siân - Front of House Team

Excellent as always

Siobhán McGarvie
4th Feb 2022
Team Member: Michael
5.0

The only place to get your hair done in Liverpool! Excellent as always in every way. 10/10 xx

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Response from Michael Franks Liverpool One

Hi Siobhan, thank you for this excellent review! So lovely to see that you were happy with your experience in the salon, see you next time! - Siân - Front of House Team

Hair treatment

Rayan
3rd Feb 2022
Team Member: Beck
5.0

It was my first time to visit this salon and the care I got was unbelievable. Beck was very professional and nice lady and she help me a lot to understand every step when she treated my hair and she gave me good advice on the way of caring of my hair for future. Thank you very much Beck and I will be very happy to visit the salon again in the future.

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Response from Michael Franks Liverpool One

Hi Rayan, thank you for this great review! I will pass on this lovely feedback to Beck, this is exactly how we want every client to feel when they visit the salon. We look forward to seeing you again soon - Siân - Front of House Team

Brilliant salon

Rose
2nd Feb 2022
5.0

Came in after not having my hair cut for about 18 months, my hair was super long and dry so I wanted a lot off - Eddy my stylist (I couldn't select his name from the drop down menu..) was absolutely lovely, and did a fantastic job with my new hair style. He kept making sure that what he was doing looked nice and that I was happy with it. Also I was made a cup of tea which is always a winner :)

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Response from Michael Franks Liverpool One

Hi Rose, thank you for your review! It is great to see that you were happy with your stylist Eddie and enjoyed your time in the salon. We look forward to seeing you again soon - Siân - Front of House Team

A pleasant surprise

Anna Maria
30th Jan 2022
Team Member: Beck
5.0

I got my appointment cancelled on another salon and was desperate to get my hair done. Even so they were fully booked. Beck made sure to help me and squeezed me in. Amazing service, the wash and blow dry was perfectly done and I can tell they love what they do. Brilliant customer service and results. I will be recommending the place to friends.

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Response from Michael Franks Liverpool One

Hi Anna Maria, thank you for your lovely review! We are so happy you were pleased with your experience in the salon and that you were happy with the results! I will pass on this great feedback to the rest of the team - Siân - Front of House Team

Brilliant :)

Rachel Mckie
29th Jan 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum was lovely and friendly, I love my hair and how precise he was, he didn’t rush and spent his time getting it perfect, my hair looks modern and I’ve had so many compliments, it’s also so easy for me to manage myself, I’m made up and will definitely be going back.

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Response from Michael Franks Liverpool One

Hi Rachel, thank you for your great review! We are so happy to hear that Callum achieved the look you wanted. I will pass on this lovely feedback and we look forward to seeing you on your next visit! - Siân - Front of House Team

Hair style Appresial

Lorraine Howley
28th Jan 2022
Team Member: Leighton
5.0
Appointment verified by SaloniQ Software

I'm very pleased with my hair and it is exactly what I asked for.
Very professional.

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Response from Michael Franks Liverpool One

Hi Lorraine, thank you for your lovely review. We are so pleased to hear that you were happy with your hair and experience in the salon. We look forward to seeing you again soon! - Siân - Front of House Team

Fabulous Salon

Izzy Harrison
25th Jan 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

This place is fabulous. Callum especially is welcoming, professional, super stylist who makes you feel at ease and actually listens to what you want adding his professional advice. Fun to chat to. Great coffee too!

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Response from Michael Franks Liverpool One

Hi Izzy, thank you for such a lovely review! We are so pleased to hear that you enjoyed your time in the salon and that Callum made you feel welcome. I will pass on this great feedback to him, and we look forward to seeing you again soon! - Siân - Front of House Team

Amazing:)

Eimear White
25th Jan 2022
Team Member: Robert
5.0
Appointment verified by SaloniQ Software

Had such a lovely time. Got just what I wanted and definitely will be back!

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Response from Michael Franks Liverpool One

Hi Eimear, thank you for your review. We are so happy to hear that you enjoyed your time in the salon and achieved the look you wanted. We look forward to seeing you again soon! Siân - Front of House Team

Haircut

Geraldine Ferguson
25th Jan 2022
5.0

Excellent. Hair stylist

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Response from Michael Franks Liverpool One

Hi Geraldine, thank you for your review. We are pleased to hear you were happy with your stylist and look forward to seeing you again soon! - Siân - Front of House Team

Haircut

Gerry Ferguson hair
25th Jan 2022
Team Member: Callum
5.0

Excellent. Hair stylist

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Response from Michael Franks Liverpool One

Hi Gerry, thank you for your review. We are pleased to hear you were happy with your stylist and look forward to seeing you again soon! - Siân - Front of House Team

Miss

Anonymous
21st Jan 2022
5.0

Rob is a brilliant talented hairdresser. I always come out feeling great when he has done my hair . I highly recommend this salon all the hairdressers are very talentx

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Response from Michael Franks Liverpool One

Hello, thank you for leaving such a positive review. I am so glad you left the salon feeling great, this is what we aim for! I will pass on your lovely feedback to the rest of the team. We hope to see you very soon - Siân - Front of House Team

Fabulous spoiling afternoon

Anne-Marie jones
19th Jan 2022
Team Member: Michael
5.0

Fab visit as always. Great welcome safe environment and expert treatment. Best salon and hairdresser in the city. Wouldn’t go anywhere else. Hair looks and feels beautiful. Very enjoyable visit. Thank you. Xxx

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Response from Michael Franks Liverpool One

Hi Anne-Marie, thank you so much for your review! We are very pleased that you felt welcome and safe in our salon, this is exactly what we aim to do for everybody. I am glad you love your hair as well, and will see you soon for your next appointment. - Siân - Front of House Team

Great cut

Chris Mcmichael
18th Jan 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Got exactly what I was after after years of toying with a new cut
Thanks

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Response from Michael Franks Liverpool One

Hi Chris, thank you for taking the time to leave a review. We are so pleased that your stylist achieved the look you wanted from your appointment and we hope to see you again soon! Siân - Front of House Team

Fantastic

Germaine Mcmichael
18th Jan 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I literally have come out feeling like a new woman, best cut I have ever had
Thankyou so much x

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Response from Michael Franks Liverpool One

Hi Germaine, thank you so much for this amazing review! We are so happy that you love your new haircut and look forward to seeing you again soon - Siân - Front of House Team

Fab!

Freya Williams
18th Jan 2022
Team Member: Leighton
5.0

What a nice guy and my daughters hair looks lovely, thank you.

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Response from Michael Franks Liverpool One

Hi Freya, thank you for taking the time to leave a review. We are so pleased that you were happy with the results of your daughters appointment, we look forward to seeing you again soon! Siân - Front of House Team

Best haircut ever!!

Ali Thompson
15th Jan 2022
Team Member: Beck
5.0

One word; AMAZING!!!

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Response from Michael Franks Liverpool One

Thank you Ali, I will be sure to pass this onto Beck as I know how pleased she will be to read this. A great haircut is such a good feeling :) See you next time Michael - Creative Director

Lovely job

Yolanda Hughes
15th Jan 2022
Team Member: Chellsi
4.5
Appointment verified by SaloniQ Software

Had a lovely time with Chellsi, she was very knowledgeable and friendly, lovely results.

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Response from Michael Franks Liverpool One

Hi Yolanda, its great see you had a lovely time in the salon with Chellsi. We love to pass on our knowledge so that you know how best to create, look after and maintain your hair. Hope to see you again soon. Michael - Creative Director

Amazing!

Ryan Pridding
15th Jan 2022
Team Member: Leighton
5.0
Appointment verified by SaloniQ Software

100% best hairdressers I’ve been to!
First time going to this salon and I couldn’t be happier! I’ll definitely be returning next time ? Leighton is really nice and super talented, my hair was a nightmare and now it looks great. So pleased!

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Response from Michael Franks Liverpool One

Thank you so much Ryan, totally agree Leighton is a great hairdresser and will be so happy to read how happy you are with your new hair! We look forward to seeing you next time. Michael - Creative Director

Super friendly staff and very talented

Grace Carey
15th Jan 2022
Team Member: Beck
5.0

Really lovely salon, everyone was super friendly and helpful and able to answer any questions I needed. They knew exactly what I was asking for and did a fantastic job. It’s an excellent salon for an affordable price - can’t recommend it enough!

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Response from Michael Franks Liverpool One

Thank you for taking the time out to review us. Our aim as a team is to give a great experience to everyone coming into our salons so we are all really happy to read your review. Hope to see you soon, Michael - Creative Director

Fanciful Fringings

Goldie Locks
13th Jan 2022
Team Member: Beck
5.0

Always an utter delight with a sensitive and talented artist. I feel rejuvenated and am very pleased with my new snip. Thank you so much.

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Response from Michael Franks Liverpool One

Hi,
I loved reading your review. It is fantastic that you are feeling rejuvenated after your cut. I will pass on your comments to Beck.
We look forward to welcoming you back soon.
Kind regards
Antony

Amazing!

Rosie
12th Jan 2022
Team Member: Robert
5.0

So friendly and welcoming! My first time coming and definitely will be returning, thanks so much rob i loveee my hair

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Response from Michael Franks Liverpool One

Hi Rosie
Thank you for leaving your review and 5 star rating.
Fantastic to read that you love your hair. I'm delighted your first visit was such a great experience.
We look forward to seeing you again soon.
Antony - Business Manager

Amazing

Amelia
9th Jan 2022
Team Member: Michael
5.0

Yesterday was my first time visiting the salon and I the experience from start to finish was incredible! I feel like a new woman with my hair thanks to Michael. Definitely coming back:D

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Response from Michael Franks Liverpool One

Hi Amelia
You only get on chance to make a great first impression so I am
delighted that we have done that for you.
I am so pleased that your experience was incredible from start to finish and that you left the salon feeling like a new woman.
We look forward to welcoming you back.
Antony - Business Manager

The Best!

Iffat
8th Jan 2022
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian is a star. She is always so attentive about what I want with my hair. I prefer short hair with layers and she manages to pull out exactly what I want. Thank Sian!

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Response from Michael Franks Liverpool One

Hi Iffat
Thank you for your review.
I am pleased to read that Sian is able to give you exactly what you want in you haircut each time you visit. I will pass on your comments to her.
We look forward to seeing you again soon.
Antony - Business Manager

Very skilful hair stylist

Shirley Woo
5th Jan 2022
Team Member: Thomas
4.5

Tom is a very good listener and communicative. His attitude is so good that he will carefully cut my hair after receiving my instructions and feedback. The process makes me feel very comfortable.

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Response from Michael Franks Liverpool One

Hi Shirley
Thank you for taking the time to leave your review.
It is fantastic to hear about your experience in salon with Tom. I am pleased that he was able to make you feel comfortable through actively listening to you and providing continuous communication throughout the service.
We hope to see you again soon.
Antony - Business Manager

Perfect as always

Jenny Burgess
5th Jan 2022
Team Member: Michael
5.0

Thank you Michael for a perfect cut as always. It's always a nice experience in pleasant surroundings and all the staff are lovely and friendly

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Response from Michael Franks Liverpool One

Hi Jenny,
Great to read that you receive a consistently perfect cut each time you visit. Visiting the salon should be a nice experience for our clients so I am pleased that you feel this way.
We look forward to welcoming you back soon.
Antony - Business Manager

Highly recommended AAAAA

Amanda Hamilton
4th Jan 2022
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Love my new haircut from Callum, he listened to exactly what I wanted and made my hair look and feel healthier and thicker too!!! Thanks so much, see you in March I am definitely going to be a regular at the Liverpool One Salon now

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Response from Michael Franks Liverpool One

Hi Amanda,
Great to read that you love your new Haircut. It is massively important for our stylists to listen to their client to then translate the desired outcome into the cut. I am pleased that this was your experience with Callum.
We look forward to welcoming you back in March.
Antony - Business Manager

Rob the Magician

Liv Silver
2nd Jan 2022
Team Member: Robert
5.0
Appointment verified by SaloniQ Software

Colour is fabulous, great cut and style and a good chat with a genuinely nice guy. Love my hair whenever Rob does it!

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Response from Michael Franks Liverpool One

Hi Liv
It is great to read that you had a great experience with us and you love your fabulous colour and cut. I will pass on your comments to Rob.
Thank you for taking the time to leave your review and we hope to see you again soon.
Antony - Business Manager

Best blowdry

Natasha
2nd Jan 2022
Team Member: Robert
5.0

Rob was really good, he took his time doing my blow dry, highly recommend this salon, has a great vibe.

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Response from Michael Franks Liverpool One

Hi Natasha,
Great to read that you were happy with you blow dry and the vibe in salon.
Thank you for your recommendation it is hugely appreciated.
Thanks for leaving your review and we hope to welcome you back soon.
Antony - Business Manager