Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Hair
Left feeling beautiful - Callum always does such a good job
Hi Ellen
Thank you for taking the time to leave your review.
What a fantastic review. I am pleased that you left feeling beautiful.
I will pass on your comment to Callum.
We look forward to seeing you again soon.
Antony - Business Manager
It was my first time meeting Thomas and he was so lovely and attentive. I was so happy with my results- my hair felt and looked amazing afterwards! Great stylist highly recommend ☺️
Hi Siobhan,
It is a delight to read that you were happy with the results of your treatment and blow dry. I understand that it can be daunting having a different stylist so I am pleased that Thomas made you feel at ease and was so attentive.
Thank you for your recommendation. I will pass on your comments to Thomas.
We look forward to seeing you again soon.
Antony - Business Manager
He's a belter! And doesn't overcharge like someone I know. Couldn't ask for more.
Hi Libby,
Thank you for taking the time to leave your delightful review.
It is great to know that you were so happy with your service and that you were happy with the value.
I will pass on your amazing comments to Rob.
Thank you for leaving your review and we hope to see you again soon.
Antony - Business Manager
I was new to the salon and it was a great start. Sian was warm and friendly, she l took her time to understand my requirements and I dame away very satisfied. The use of Kevin Murphy products iwere also a extra benefit
Hi Amanda
First impressions are so important so I am pleased that Sian has created a great one.
It is important for our stylists to take time during consultation to truly understand what you want from your service. It is great to read that you are very satisfied with the results and that you loved the products used on your hair.
Myself and the team hope to welcome you back soon.
Antony - Business Manager
Rob did an amazing job. I had booked the complete wrong thing - 100% my fault.
Rob quickly figured out a way to make things work and I walked out of the salon with a style that looks even better than what I hard originally imagined.
Hi Yoni
It is fantastic to read that Rob was able to correct your booking and was able to go above your expectations of your service. I am pleased you are happy with your finished look.
I will pass on your comments to Rob.
Thank you for taking the time to leave your review and we hope to see you again soon.
Antony - Business Manager
Tom was so amazing and left me with a fab blow dry! He was so funny and sweet will definitely be coming back
Hi Madeleine
Thank you for taking the time to leave your review.
I am pleased to read that you were happy with the results of your blow dry and that Tom created a great experience for you.
Myself and the team look forward to welcoming you back.
Antony - Business Manager
Very nice hair cut and brazilian blow dry i was treated very professionaly.. i would highly recommend this salon?
Hi,
I am pleased to read you are happy with the brilliant Brazilian blow dry and haircut you received. All client are treated in a profession manner so I thank you for highlighting this and also for your recommendation.
We hope to see you again soon.
Antony - Business Manager
Fantastic service as always and a really nice friendly atmosphere in the salon. Rob did an amazing cut and blow on my hair and even managed to tame my unruly curls and get them looking fab again. Rob gave great customer service and some brilliant hair care advice! Will be coming back soon! :)
Hi Clare,
I'm pleased you enjoyed the salon atmosphere and that you received a great service leaving with an amazing cut.
It is important to provide clients with advice on how to maintain the style and health of the hair. I am so pleased that this was your experience with rob.
Thank you for taking the time to leave your review and we look forward to seeing you again soon.
Antony - Business Manager
Great cut from Micheal really happy thanks a lot and happy Christmas
Hi Tony
Thank you for your review.
I'm pleased you received a great cut from Michael. I will pass on your thanks.
I hope you had a great Christmas.
Antony - Business Manager
Very nice and gave me a great haircut
Hi Caroline.
Fantastic to read that Sian gave you a great haircut and you enjoyed your experience with us.
I will pass on your comments to Sian.
Myself and the team hope to welcome you back soon.
Antony - Business Manager
Lovely stylist, quality service with a smile. Really happy with the haircut as well ?
Hi Aurelie,
Thank you for your review and 5 star rating.
I am pleased that you had a great experience with us and that you are really happy with your haircut.
We aim to provide a friendly atmosphere in salon so it is fantastic that you experienced this.
We hope to welcome you back soon.
Antony - Business Manager
I had a very good first-time experience with Michael Frank. The staff were friendly and welcoming and I was seen to straight away and I was offered a drink
Hi Rebecca.
It is a delight to read that he team were friendly and that you were offered a drink.
First impressions are so important so it is great that yours was so positive.
I hope you are loving your hair.
Thank you for taking the time to leave your review and we hope to welcome you back soon.
Antony - Business Manager
Been having my hair done at Michael's salons for a few years now, always come out smiling with exactly the styles i ask for, amazin skills an extremely friendly people,
Always a pleasure never a chore ?
Hi Anthony,
What a fantastic review.
I am pleased that you receive a consistently great experience each time you visit from the quality of your cut to the friendliness of the team. It is a delight to read that you always leave with a smile on your face.
We look forward to welcoming you back soon.
Antony - Business Manager
Lovely salon, lovely hair cut. Great atmosphere- will be going back again and recommend it!!
Hi Emma
Thank you for your fantastic review.
I am pleased you enjoyed the atmosphere in salon and that you have received a lovely hair cut.
Thank you for your recommendation and we look forward to welcoming you back.
Antony - Business Manager
I requested a specific cut which wasn’t achieved. I explained what the outcome should be provided pictures to illustrate and when the stylist eluded to a fade I said there shouldn’t be a fade; just an undercut as we were recreating a bowl. This wasn’t achieved which is disappointing.
Hi Sam,
I apologise for the misunderstanding from your stylist which has left you disappointed with your cut.
The consultation stage of your appointment is massively important and it appears that on this occasion we have missed the mark in translating what has been requested into your cut.
I hope you are satisfied with the solution provided during our telephone conversation. Please don't hesitate to contact me if you want to discuss anything further.
Antony - Business Manager
Excellent cut
Hi Lorraine,
Again Thank you for your review I am so pleased you are happy with your cut.
Antony - Business Manager
Excellent wash and cut and I was treated very professionally and curtesy and would highly recommend this stylist.
Hi Lorraine
Thank you for taking the time to leave your review.
I'm delighted you had a great in salon experience. I will pass on your comments to Leighton.
We hope to welcome you back soon.
Antony - Business Manager
I had my appointment with Sian who was lovely, helpful and friendly. I left feeling happy, with my hair looking healthy and better than ever! I always go to Michael Franks as they've cultivated a great atmosphere, and I know I can trust every single one of their stylists to look after my hair.
Hi Julianna,
Your review is a pleasure to read. We have worked hard to create a great atmosphere for our clients so I am pleased that you have recognised this. It is fantastic that you are happy with your hair and it is looking healthy and better than ever.
We look forward to seeing you again soon.
Antony - Business Manager
I am always pleased with my haircut having dry hair it tends to have a mind of its own Leighton knows just what to do
Hi Susan,
It is great to know you receive a consistently great service with us.
It is fantastic to read that you are happy with your cut. I will pass on your comments to Leighton.
Antony - Business Manager
It was my second haircut with Rob and have booked again. This time I had a cut and colour finished with a curly blow dry. It was exactly what I wanted. The products used on my hair smelt gorgeous.
Hi Sarah,
Thank you for taking the time to leave your review and rating.
I am so pleased you got exactly what you wanted from your service and you received the best blow dry ever.
We look forward to welcoming you back soon.
Antony - Business Manager
From the moment I walked in Rob made me feel comfortable! It had been a while since my last hair cut so was a bit nervous. Rob listened to everything I said and I felt very relaxed throughout. Hair looks wonderful for my holiday away! Thankyou Rob! You're a cool dude ;) x
Hi Carlie,
It is so important to feel comfortable while in salon so it is great that Rob made you feel this way.
Its is hugely important for your stylist to listen to what you want from your service and explain the steps as they happen to ensure you are at ease. I am delighted you were happy with the end result. I hope you have a great holiday.
Thank you for leaving your review and we hope to see you again soon.
Antony - Business Manager
Michael is both professional and friendly, cutting and styling my hair exactly how I want and using specialised products and drying techniques for my hair type. Highly recommend.
Hi,
It is important that we create a friendly and professional environment for our clients. I am pleased you experienced this.
It is important for our stylists to understand your hair type and what you desire for them to then translate this into your service.
Thank you for your recommendation it is a huge compliment.
We hope to see you gain soon.
Antony - Business Manager
Staff was very polite. They have transformed my hair so much better than it was before
Hi,
Great to read that you are pleased with your transformation.
It is also fantastic to know the team looked after you in a polite manner.
Thank you for leaving your review and we hope to see you again soon.
Antony - Business Manager
…great professional, great hairstyle, was a great experience…
Hi Risto
Thank you for taking the time to leave your review. I am pleased you had a great experience in salon and you received a great hairstyle. Sian is a true professional.
We hope to welcome you back soon.
Antony - Business Manager
Gave me exactly what I asked for. Had a lovely experience, was very comfortable and will definitely be returning in the future.
Hi Charlotte,
I am pleased that yo felt comfortable while in salon. This is exactly how we want you to feel.
It is important to our stylists to really listen during the consultation and translate what you are looking for into your service.
Thank you for leaving your review and we hope to welcome you back soon.
Antony - Business manager
the nicest my hair has ever looked and i enjoyed my visit i felt relaxed
Hi Sarah
We want the salon to be a relaxing environment for our clients so it is fantastic that this is what you experienced. It is also a pleasure to read that your hair has never looked better and that you are so happy with the service you received.
Thank you for taking the time to leave your review and we hope to welcome you back soon.
Antony - Business Manager
Even though I had to be rearranged, everyone was so lovely and accommodating. Beck did and amazing job I love my new hair!
Hi Sam,
Fantastic to read the team were so accommodating during your visit. We want to create a friendly welcoming and relaxed environment. I am pleased that you were happy with your new hair.
I would also like to apologise for having to rearrange your appointment.
We hope to welcome you back soon
Antony - Business Manager
Great haircut! Second time getting my hair cute my Rob. Really friendly and great hair advice
Hi Ammaarah,
Great to read that you are so happy with your haircut. It is important that you have consistency in your in salon experience so I am pleased that Rob has provided this.
We look forward to welcoming you back into salon soon.
Antony - Business Manager
Very happy with my haircut and style by Leighton
Hi.
Thank you for your feedback. It is fantastic to read that you are happy with your haircut from Leighton. I will be sure to pass on your review to him.
Thank you for taking the time to leave your review and we hope to welcome you back soon.
Antony - Business Manager
Sorry I cannot remember who I saw but it was my bd on Saturday and me and my friend really wanted to get our hair done as our hotel was awful .it was short notice and we came in and was seen straight away and omg what amazing amazing friendly people .
The lovely guy I saw used to live in Bedfordshire where I live and he is so lovely .
We felt a million dollars when we went out of there we will defo be back .
Thank you so so much I would recommend this amazing salon to anyone going to Liverpool ,even better than the huge one round the corner .
Hi,
Thank you for taking the time to leave your review. It was a pleasure to read.
I'm so pleased that you enjoyed the friendly atmosphere in-salon, and that we were able to find you an appointment, making your visit to Liverpool that little bit more enjoyable.
I'm delighted that you left feeling a million dollars and we would love to welcome you back next time you visit the city.
Antony - Business Manager
Excellent service offered advice on how to look after the style and colour. I needed highlights but didn't have the time so suggested a toner to see me through until next time.
Hi Suzanne,
Great to read that Callum provided an excellent service. Providing advice to enable you to maintain your style, the look, and health of your hair is massively important to all our stylists.
We look forward to seeing you again soon.
Antony - Business Manager
Excellent service offered advice on how to look after the style and colour. I needed highlights but didn't have the time so suggested a toner to see me through until next time.
Hi Suzanne,
Great to read that Callum provided an excellent service. Providing advice to enable you to maintain your style, the look, and health of your hair is massively important to all our stylists.
We look forward to seeing you again soon.
Antony - Business Manager
Such a lovely blow dry, cut and wash! My hair felt really amazing for a night out and Rob was great at recommending realistically how much to cut off! Will come back! :)
Hi Gemma,
Fantastic to hear that you were so happy with your hair and that it flt amazing after your cut and blow dry. I hope you had a great night out.
It is vital that our stylists listen to what you want from your service and provide recommendations to achieve this.
Thank you for taking the time to leave your review and we look forward to seeing you again.
Antony - Business Manager
Had a lovely time. My hair was gorgeous. Staff were very attentive. I'll be back x
Hi Gina
Such a delight to read that you had a lovely time with us and that you left with gorgeous hair.
I am pleased that you received a 10/10 experience.
We look forward to welcoming you back.
Antony - Business Manager.
Leighton can cut hair. And he cut mine.
Exceptionally.
MFs as a whole is a decent salon. They offer a wide variety of drinks and sometimes snacks or cakes whilst waiting or even mid cut should you desire.
From stylists to what they should probably be dubbed "hair artistes" you receive a fantastic service no matter the tier. Leighton is likely the latter on that note and would wholeheartedly recommend booking with him.
Hi James,
What a great review!!!
I am so pleased you happy with your exceptional cut.
Thank you for taking the time to leave your feedback and we hope to see you again soon.
Antony - Business Manager
Had an amazing blow dry with Chelsea. She put a mask to rejuvenate my hair and make it look soft and beautiful again. Thanks so much for an amazing service
Hi Gabriella,
Thank you for taking the time to leave your review and 5* rating.
It is a pleasure to read that Chelsea made your hair soft and beautiful again and that you were so happy with your blow dry.
Providing an amazing customer experience is always our intention so it is fantastic to know that we were able to do this for you.
Myself and the team hope to welcome you back soon.
Antony - Business Manager
He make something that. I didn’t ask for and he damaged my hair
Hi Asmaa,
I apologise that you had a bad experience with us. It is never our intention for a client to leave the salon unhappy with the service they have received.
I thank you for contacting us after the first service you received highlighting your concerns regarding your colour. After this feedback we welcomed you back into the salon to correct your hair and provide you with the colour you were looking for, which you accepted.
I have since tried to contact you regarding this. If you would like to discuss your hair further I am always here to help.
Antony - Business Manager
Thank you, Michael For your patience and For The lost beautiful colour ! I alawys go back to this guy ! My hair smells Very nice and is very healthy after treatments ! I Alawys Leave happy when Michael makes my hair Shine! I Love to have conversation with him about everything and in special about hair ! When I arrived in this city I saw on google The best hair stylist is M Franks and I was courious to try ! After 1 year half I m still to The best stylist ever ! And really I went to many hair stylist in this city But No One is like Michael ! I Love this guy and him results ! I’m So happy with my colour and I can’t wait to come back to The best !!! Thank you, Love !!! Honestly can’t believe How much patience you have… But is normal when you Love The hair !!! Congrats ! You deserve The Title “The best hair stylist ! “ ❤️❤️❤️
Hi Denisa,
Your review is such a delight to read.
It is so pleasing to know that you have such an amazing experience when you visit us. We want nothing more than for you to leave happy and loving your hair.
Michaels passion for hair and providing a memorable customer experience really does shine through in everything he does.
We cant wait to welcome you back soon.
Thank you for taking the time to leave your review.
Antony - Business Manager
Rob was absolutely lovely, and did my hair absolutely brilliantly.
Hi Hope,
I'm so pleased you enjoyed your experience in salon and you loved your hair.
I will pass on your comments to Rob.
We hope to welcome you back soon.
Antony - Business Manager
As always very enjoyable visit from beginning to end. Although Michael was busy he made me feel pampered and valued. And as always completely satisfied with colour and stykev Hair looks and feels amazing. Thank you so much. Xxxx
Hi Anne -Marie
Wonderful to read that you once again had an enjoyable experience while in salon. All our clients are highly valued and it is fantastic that we make you feel this way.
I'm pleased you are happy with your colour and cut and we look forward to making you feel pampered again soon.
Antony - Business Manager
Loved my hair!
Hi Sarah,
Thank you for leaving your review and rating. Great to read that you loved your hair.
We hope to see you again soon.
Antony - Business Manager
Boss cut and sound staff all round. On entry got offered a drink and once I got to sit down with Leighton he took time to talk me through what kind of style I wanted which was great for helping me sort out my lockdown mess of a head. Will definitely return next time I need my hair sorting. ???
Hi Michael
This review highlights everything we want a client experience to be. I'm pleased that the team were hospitable and friendly.
It is so important that your stylist to take time to listen to what you want from your cut so they are able to create the look you want. It is fantastic to know that you are so happy with your post lockdown hair.
We look forward to seeing you again.
Antony - Business Manager
I booked a last min appointment at the Salon to have my hair done for a wedding. The salon was clean, tidy and the staff were very welcoming. Robert was my stylist and he was great. He listened to what I wanted and did a great job. He was very informative on what products he was using and showed me how to curl and pin my hair incase I needed too, which was very helpful. Would definitely recommend this salon.
Hi Kimberly.
We want all our clients to feel welcome and comfortable when visiting us. Listening to what you want and then translating that into your service is so important. We like to advise on how to maintain your hair health and style to prolong that salon look, so it is fantastic to know that Robert gave you some great tips.
Thank you for your recommendation it is a massive compliment
Antony - Business Manager
So pleased chellsi is back! Fab haircut as always
Hi Dawn,
We are pleased to have Chelsea back in salon with us all to. It is fantastic that you are once again happy with your haircut. Consistency is so important so I am pleased that you always have a great experience with us.
We look forward to seeing you again soon.
Antony - Business Manager
I had a great time getting my hair dye and love the results
Hi Taygan
Thank you for taking the time to leave your review.
Fantastic to hear you are loving the results of your hair colour. It is pleasing to read that you had a great time in salon.
We hope to welcome you back soon.
Antony - Business Manager
I booked my daughter in she has really curly mixed hair…. She wanted her hair blown and wanded. The finish on her hair was so smooth & sleek. Amazing stylist
Hi Rebecca,
Thank you for your amazing feedback. It is fantastic to hear that you and your daughter were so happy with the result of her blow dry. I will pass on your comments to Tom.
Again thank you for taking the time to leave your review and 5 star rating. Myself and the team hope to welcome you back soon.
Antony - Business Manager
Booked a last minute wash, cut and blow dry as a treat for myself. I love my new cut and he styled it perfectly! Lasted all day! Thanks so much, will be back!
Hi Jade
It is such a pleasure to read your review. We all deserve to treat ourselves. I am so pleased that you love your new cut.
Thank you for taking the time to leave your review.
We look forward to welcoming you back soon.
Antony - Business Manager
Friendly
Listened to what I wanted and gave good ideas
Great short style!
Hi,
Thank you for taking the time to leave your review.
We aim to have a friendly environment in salon so I am so pleased that you experienced this.
It is essential that we listen to what you want from your service and translate this into your cut.
Myself and the team hope to welcome you back soon.
Antony - Business Manager
Great service, lovely staff and great venue. Very quick and gave me some great hair tips too. Everyone had masks and it looked very clean. Really nice hair cut and blow dry.
Hi Georgina,
It is so pleasing to read that you received a great service and enjoyed your time in salon. It is of great importance for us to provide tips on how to maintain the health and style of your hair so it is great to know that Rob did this for you.
Ensuring the safety of our clients and team along with cleanliness is paramount and this is the reason we decided to continue with Covid precautions along with a number of procedures to ensure the salon is clean and hygienic.
Thank you for leaving your review and we hope to welcome you back soon.
Antony - Business Manager
Great service, lovely staff and great venue. Very quick and gave me some great hair tips too. Everyone had masks and it looked very clean. Really nice hair cut and blow dry.
Hi Georgina,
It is so pleasing to read that you received a great service and enjoyed your time in salon. It is of great importance for us to provide tips on how to maintain the health and style of your hair so it is great to know that Rob did this for you.
Ensuring the safety of our clients and team along with cleanliness is paramount and this is the reason we decided to continue with Covid precautions along with a number of procedures to ensure the salon is clean and hygienic.
Thank you for leaving your review and we hope to welcome you back soon.
Antony - Business Manager
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.