Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Hair
We had done 3 make up and blow out. My hair and make up looked absolutely amazing and hold up quite long ! My boyfriend looked like a model after the make up and his mum also loved her look. Absolutely reccomend !
Hi Monika,
Thank you for your review. I will pass on your amazing comments to Sian.
I am so pleased you loved the results of your make-up and blow dry. You all looked amazing!
I cant wait to see the photographs.
We hope to see you again soon.
Antony - Business Manager.
As always very pleased with my haircut and pleased with Kate and her lovely professional attitude to my visit
Hi Susan
I love that we are able to provide a consistent experience for you and you always leave happy with your haircut.
I will pass on your amazing comments to Kate.
It was a pleasure to meet you and we look forward to welcoming you back soon.
Antony - Business Manager.
Got a very nice cut from Kate. She checked with me on the length and style the whole time. Felt very comfortable and assured even when the cut was out of my comfort zone. Did a great job!
Hi Joanalee
I am so pleased to read that you are happy with your haircut.
It is fantastic to read that Kate was able to put you at ease during your time with us. I completely understand that sometimes we can feel out of our comfort zone.
Thank you for taking the time to leave your review and we hope to see you soon.
Antony - Business Manager
Excellent, as always
Hi June
Thank you for leaving your review and fantastic 5 star rating.
It is a pleasure to read that you always receive an excellent service when visiting Michael Franks. Ensuring you leave happy each time you visit is so important.
We look forward to seeing you again soon.
Antony - Business Manager
I don't go anywhere else!!
Hi Libby
Thanks for leaving your review and your amazing ratings.
It is a delight to read that you wont go anywhere else. It is a massive compliment.
We look forward to seeing you again soon
Antony - Business Manager
Amazing as always. Callum remained very professional although it was extremely warm in the salon. Lewis was very sweet and lent me a home made fan to try to keep cool
Hi Cheryl,
Thank you for taking the time to leave your review. I great to know that the team have looked after you while you were with us.
We completely agree with you that the salon has been warm.
I will pass on your comments to Callum.
We look forward to seeing you again soon.
Antony - Business Manager
I am very happy with the service I received today from Sian. The salon is clean and comfortable. The only thing I would suggest is to increase the air-conditioning a bit. It was uncomfortably hot in there! Other than that I can't fault this salon. Will return if ever in Liverpool again.
Hi Alice,
It is a pleasure to read Sian took the time to completely understand what you were wanting from your haircut. It is so important to us to do this.
We completely agree it was exceptionally hot in the salon.
Air conditioning is something that we have planned to install. It had taken some time for us to gain permission to install this. Although we now have permission, the past year and a half has been financially challenging due to Covid 19 and mandatory closure of the business. The lockdown would have been the perfect time to have installed air conditioning. however our sole focus had to be the survival of the business.
However the comfort of our clients and team is of great importance to us. Hopefully over the next couple of months things will start to get back to normal and the client flow becomes more steady, allowing us to get this work done.
Thank you for taking time to leave your review and we hope to see you next time you are in Liverpool.
Antony - Business Manager
Love my hair, Callum always does an amazing job ?
Hi Sophia
This is the kind of review I love to read.
Its fantastic to know that you consistently receive an amazing service.
Thank you for taking the time to leave your review.
Antony - Business Manager
Absolutely loved what Callum did to my hair for my birthday! Lasted the whole night also.
Hi Hannah,
I'm delighted that you loved your hair.
I hope you had an amazing time celebrating your birthday.
Thank you for leaving your review and we hope to see you again soon.
Antony - Business Manager
Chellsi was great! She explained the process of the treatment I went for, and the blow dry was great too. Really pleased with the results.
Hi Kash
Its fantastic to hear that you are really please with the results of your conditioning treatment and blow dry. Its fantastic to know you were informed of every step of the process as we believe that it is massively important for you to be aware of this.
We hope to see you again soon.
Antony - Business Manager
I think the stars speak for themselves really. Already booked my next appointment. Can’t thank Treatwell enough for recommending this salon
Hi Miranda,
Thank you for your fantastic ratings. I'm so pleased you had such a great experience at Michael Franks.
Myself and the team look forward to welcoming you back soon.
Antony - Business Manager
Michael is such a lovely person and amazing stylist he did the cut what I always wanted and I left so happy . He goes above and beyond for his clients just glad I have found him couldn't reccomend him enough and can't wait to return if your looking to get the results you want MF salon should be your choice
Hi Kathy
It is such a pleasure to read your review.
We always aim for you to leave the salon happy and with the style that you wanted it is great to read that Michael has achieved this for you.
There is no greater compliment than someone's recommendation and we thank you for this.
I will pass on your amazing comments to Michael.
I thank you for taking the time to complete your review and we look forward to welcoming you back soon.
Antony - Business Manager
I've been going to Michael for 5 years and as always had a fabulous colour and cut.
Hi Cathy,
I am so pleased that you are happy with your fabulous cut and colour.
It is so pleasing that you have a consistently great experience with Michael.
Thank you so much fort taking the time to leave your review.
Myself and the team look forward to seeing you soon.
Antony - Business Manager
Lovely visit as always. From beginning to end. Lovely welcome. Sarah Jane is professional and caring best salon in town
Hi Anne Marie,
I have loved reading your review. It is such a pleasure to read that the team made you feel welcome and looked after. consistency is so important to us so its fantastic that you receive great experience in salon each time you visit.
We look forward to welcoming you back soon.
Antony - Business Manager
Callum was really lovely - did an amazing job on my hair and super professional. I’ll definitely be coming back as a regular :)
Hi Elena,
Thank you for taking the time to leave your review and rating.
Its fabulous to hear that Callum has provided such an amazing experience for you.
We cant wait to welcome you back.
Antony - Business Manager
Great results after Callum used the Brazilian blow dry treatment. Would recommend salon & Callum
Hi Julie,
Thank you for taking the time to leave your review and rating.
It is pleasing to read that you love the results of your Brazilian blow dry. It is a huge compliment that you would recommend Michael Franks.
We look forward to welcoming you back soon
Antony - Business Manager
Fab haircut as always! Chelsea is a miracle worker ??
Hi Dawn,
Fabulous to hear that you are loving your haircut. It's great to know that you consistently leave happy with the service you receive.
Thank you so much for taking the time to leave your review and we look forward to seeing you again soon.
Antony - Business Manager
Callum and Robert as both help with my hair and colour. They are both very talented
I will definitely be going back to the salon
Hi Sarah,
It is fantastic to read that you will be visiting us again. We look forward to seeing you.
I will pass on your comments to both Callum and Robert. It is so pleasing to know that they both provided a great service and that you are happy with you both your cut and colour.
Myself and the team look forward to welcoming you back soon.
Antony - Business Manager
It was my first experience and I thoroughly loved it?? Feeling more beautiful in and out
Thank you xxx
Hi Preeja,
We are delighted you enjoyed your first experience with Michael Franks.
There is no better feeling than feeling beautiful inside and out. I'm so happy we were able to help with this.
We hope to welcome you back soon.
Antony - Business Manager
I thought Katie has done amazing job, I love my hair will be coming back soon
Hi Andrea,
It is fantastic to read that you love your hair. We cant wait to welcome you back into the salon.
I will pass on you amazing feedback to Katie.
Thank you for taking the time to leave your review.
Antony - Business Manager
I needed to recover my hair from a wrong balayage. Result really good, looks healthy and shine. Staff really friendly and environment covid safe by the staff.
Hi Serena,
I am delighted to read that you felt the salon was friendly and safe. This is exactly how we want our clients to feel.
I'm so pleased that you were happy with the results you received and that we were able to recover your hair creating a healthy look with a fabulous shine.
We hope to see you again soon.
Antony - Business Manager
Really nice and chilled vibe in there. Sian is very calming and easy to talk to and delivers exactly what I ask for everytime, even when it's a slightly different cut.
Hi Mr Bollands,
I'm pleased to read that you enjoy the vibe in the salon. We aim to ensure we provide a calm atmosphere to all our clients.
I'm happy that you consistently receive exactly what you want from your haircut each time you visit us.
Myself and the team look forward to welcoming you back soon.
Antony - Business Manager
I was at a lose end to get my hair & make up sorted for a family party, luckily I managed to get booked into MF. Even though I was so last minute and rushed the service wasn’t. Sian was great from start to finish my hair make up really compliment each other. Siam asked all the right questions fully understood what I wanted and cracked on. The salon was clean and had covid restrictions in place. Great experience all round. Thank you Sian xx
Hi Natalie,
I'm pleased you enjoyed your experience at Michael Franks!
It is so important to us that we understand what you are looking for and I'm happy that Sian was able to translate this for you.
It's fantastic to read that you received the look that you wanted and you were party ready.
Hope to see you again soon.
Antony - Business Manager
Liked it, will come back again
Hi Marya,
We can't wait to welcome you back again soon. Its fantastic that you are happy with the results you received.
Thank you for taking the time to leave your review.
Antony - Business Manager.
Sian was great as usual! Love my cut and the whole salon is such a lovely environment in general
Hi Sarah,
Thank you for leaving such a fantastic review. It is such a pleasure to read that you enjoy the environment of the salon and that you love your cut.
I will pass on your comments to Sian.
We look forward to seeing you again soon.
Antony - Business Manager
As always, a first class experience from start to finish. The salon feels very inviting, it is very clean and feels safe. Michael is always super friendly and attentive - and does an incredible job with my hair. Thank you!
Hi Claire,
We always want our salon to feel inviting and safe so its great to read that this is how you felt whilst with us.
Its pleasing that you always receive a consistently great service and that you are again happy with your hair.
Myself and the team look forward to welcoming you back soon.
Antony - Business Manager
A lovely cut as always from Michael and I wanted to change the colour slightly but not permanently which Michael did for me. Knew exactly what I wanted and just perfect.
Hi Jennifer,
It is such a pleasure to read that your experience was perfect. I am so pleased that you always get the result that you desire each time you visit us and you love your cut and colour.
I will pass on your fabulous feedback to Michael.
Antony - Business Manager
Lovely immaculate salon, friendly staff.....Thanks Rob my hair was amazing; felt 10 years younger!
Hi Moira,
Thank you for taking the time to write your review. It is fantastic to hear that the team were friendly and you had a great experience with us.
I will pass on your thanks to Rob. I'm so pleased to read he made you you feel 10 years younger.
We hope to see you again soon.
Antony - Business Manager
Felt really comfortable and accommodated thank you for considering my needs. Liked my hair too would’ve preferred it possibly less warm/brassy unsure how to go ahead with it but honestly it’s so lovely
Hi,
So happy you felt comfortable and accommodated during your visit. This is how we want all our guests to feel. It's great that you liked your hair also. Regarding the colour, if you require any further information about how to go ahead please do not hesitate to contact the salon and we will be happy to advise.
Antony - Business Manager
First time in over 2 years that I’ve had my hair colour done in a salon, and it was worth the wait! I am so happy with the colour, it is bright but natural looking. Sian was so attentive and professional but also friendly. It was also a very relaxing experience after a difficult week. The salon is lovely and I felt comfortable and pampered. Thank you Sian!
Hi Lynn,
This is great feedback and exactly how we want to make you feel.
I am so pleased to hear that you are enjoying your colour.
Sian will be delighted to read your comments.
Antony - Business Manager
Great cut and blow dry as always by sarah-Jayne. Michael Franks is a great Salon with great service and a great team. Who are talented and always providing a quality service
Hi Wanda,
Thank you for taking time to leave your review. I am delighted that you are happy with your cut and blow dry.
We are so proud of the fantastic, talented and service driven team that we have at Michael Franks and I thank you for acknowledging this.
We look forward to seeing you again soon.
Antony - Business Manager
Consistently a friendly, professional and high quality experience over quite a few years now. I'm always very pleased with the haircut result and would certainly recommend these salons
Thank you for your review Neil.
It is so important to us that you receive a great a experience and you are pleased with the result of your haircut.
We look forward to seeing you again soon.
Antony - Business Manager
Amazing customer service. Absolutely love my new cut and colour.
Hi Rebecca
I'm so pleased you love your cut and colour and you had a great experience whist with us.
Myself and the team hope to see you again soon.
Antony - Business Manager
Watched staff thoroughly clean the area between customers- loved that the door was open for ventilation- so important with an airborne virus. Michael is very professional and does an excellent cut .
Hi Audrey,
It is our aim to ensure all clients feel safe whilst with us. Hygiene has always been paramount within our salons and we have introduced a number of new measures due to the pandemic. It is great that this has made you feel comfortable.
I'm pleased to read that your cut was excellent. I will pass on your comments on to Michael.
Thank you for taking time to leave your review.
Antony - Business Manager
Absolutely love my new chair cut! I am always nervous getting my curls cut but Beck did a fabulous job, she listened to what I wanted and produced a gorgeous result! And it was great value for money too!
Hi Julia,
Thank you for taking the time to leave your fabulous review. I understand how nerve wracking it can be having your hair cut. It is pleasing to know that Beck was able to calm your nerves and produce the gorgeous result you wanted.
We hope to welcome you back soon.
Antony - Business Manager
She listened too my request, and gave a great blow dry.
Hi Mavis,
We always strive to have a clear understanding of what our clients want from their service. It is fantastic to read that you were happy with the result.
Thank you for taking the time to leave your feedback.
Antony - Business Manager
Lovely head massage when washing hair, loads of hints and tips, chatty and friendly great experience
Hi Sophie,
I am pleased to read that you had a great experience and you enjoyed your head massage.
The stylists are very informative and I'm happy to see you got some great hits and tips.
Thank you for taking the time to leave your review.
Antony - Business Manager
I had wash, cut and blow dry. They saw me exactly at the time I booked it for and took exactly the length I was told it would take . It was a very efficient service and the people there were very lovely and welcoming. I had a lovely hair cut.
Hi
I am so happy you found our salon to be welcoming and friendly. This is exactly the type of environment we want to create. It is fantastic that you enjoyed your experience and love your hair.
We hope to see you gain soon.
Antony - Business manager
Lovely friendly luxuorious service. Always delighted with treatment and service at this salon very friendly and professional
Hi Anne Marie
I am delighted to hear that you have enjoyed your experience at Michael Franks. We aim to provide a friendly professional environment with a touch of luxury. I'm pleased that you consistently experience this.
Myself and the team look forward to welcoming you back soon.
Antony - Business Manager
Sian is very good and kind Stylist! I also appreciated her suggestions for my haircut,;it was personalised to my style and I will come back again, and I will recommend Sian’s services to my friends! All the best to you, Sian! Maria Machado.
Hi Maria,
Thank you for leaving your wonderful review. This is exactly the type of review I love to read. It is so pleasing to see that you enjoyed your experience with Sian and that her suggestions were personalised to you. I will be sure to share your comments with Sian.
Thank you for recommending us to your friends.
Antony - Business Manager
Wonderful Rob listened to what I wanted and produced exactly what I described. Lovely manner and conversation as well ?
Hi Debbie,
Thank you for taking the time to review your experience in salon with Rob. It is so important to us that our stylists take the time to listen to what you want and I'm so happy that we were able to translate this into your desired style.
I will pass on your kind words to Rob.
Antony - Business Manager
First visit, definitely not my last, exceptional customer service; Robert and Callum really helpful and friendly... lovely location!
Hi Moira,
It is pleasing that your first experience with us was so positive. This is exactly the type of service we strive to provide. I will pass on your comments to both Robert and Callum.
We are very lucky to have a salon in such a beautiful location.
We look forward to welcoming you back soon.
Antony - Business Manager
Rob did exactly what I asked for.
He was very professional and friendly.
Hi Drew,
I'd like to thank you for taking the time to write your review. Its so pleasing to read that you received a professional and friendly service. and got exactly what you asked for.
I will pass your wonderful comments onto Rob and we hope to see you again soon.
Antony - Business Manager
As always I am really pleased with my haircut the staff are really helpful and pleasant and Kate is a credit to your salon
Hi Susan,
Such a lovely review to read. It is fantastic to know that you are always pleased with your haircut and you receive a great experience each time.
I will pass on your comments to Kate and the team.
Thank you for taking time to send over your review.
Antony - Business Manager
Kate is so lovely, second time I have had her cut my hair and been so pleased with the final result. She is very precise and even took the time to balance out my cut as one side of my hair is thicker than the other, attention to detail is unmatched! The person on the front desk was also very welcoming and friendly.
Hi Alice,
Thank you for your wonderful feedback.
We want all our guests to feel welcome whilst spending time with us so its great to know that you felt this way.
Attention to detail is so important to the overall look of your hair and how it makes you feel. It's fantastic to read that you are so pleased with the final result.
We look forward to welcoming you back soon.
Antony - Business Manager
Went for a hair cut and love the finish! Sian was so lovely, will be coming back :)
Hi Kirstin,
Firstly thank you for taking time to leave your wonderful review.
I'm so pleased to read that you are happy with your haircut and that you will be back. soon.
I will pass on your kind words to Sian.
Antony - Business Manager
My hair looks fantastic... My stylist was extremely gentle (I'm very head sore) and talked me through each stage making sure I was getting exactly what I wanted. Friendly and not excessively chatty. I will be back.
Hi Eilidh,
Thank you for your positive review. I am so pleased to read that you received exactly what you wanted, that the stylist took into account your individual needs, and explained each step to you. We look forward to seeing you again soon. Antony- Business Manager
I’ve got my hair cut and blow dry today by a lovely girl (sorry forgot the name)and I absolutely love it!!! You did a great job with my long hair I’ll definitely come back soon, thank youxxx
Hi thank you for taking time to review your experience in Michael Franks.
So pleased you left the salon happy with your hair and our service.
Looking forward to seeing you again soon !
Chris
Really happy with my cut and colour! Chelsea was great and talked he through every stage.. Thanks!
Hi Caroline,
It is fantastic to read that you are really happy with your cut and colour.
We believe it is important to talk through each stage of the process with you so you are comfortable and receive a great experience.
Thank you for taking the time to leave your review.
Antony - Business Manager
Absolutely made up with how gorgeous Kate has made my flat and thin hair look! Such a great experience after MANY bad experiences at other salons. Already booked in for my next appointment to sort my colour out. Thank you, Kate!
Hi Rachel thank you for your review. We are thrilled you had a great experience with Kate and are really happy with the result . It is always nice for us to get a positive review and will be sure to share it with Kate and the team We look forward to seeing you again soon
Chris
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.