Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.89
1,902 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Excellent service

Anthony
15th Apr 2021
Team Member: Thomas-James
5.0
Appointment verified by SaloniQ Software

Tom was great, I didn’t really know what style to go for but he pointed me in the right direction and provided a great service.

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Response from Michael Franks Liverpool One

Hi Anthony,

Thank you for taking the time to review your experience in Michael Franks!

So happy to hear Thomas guided you in the right direction for your hair and that you left the salon pleased with the results!

Hopefully see you again soon!

Aimee - Client Experience Manager

Short & chic

Lisa White
15th Apr 2021
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Really pleased with my new haircut after lockdown. Chelsea gave expert advice when I was unsure and was really friendly

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Response from Michael Franks Liverpool One

Hi Lisa,

Thank you for taking the time to write a 5* review!

So happy to hear you were really pleased with your haircut and that Chelsea gave you some helpful advise. We will forward this great review to Chelsea and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Lovely experience

Nurpur
15th Apr 2021
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

I was not let down during my very much anticipated post-lockdown haircut. Sian thoughtfully listened to what I wanted and was considerate in explaining how she was going to do my hair and what products she was using. I left feeling refreshed and super happy with my new do. Thank you for a great experience!

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Response from Michael Franks Liverpool One

Hi Nurpur,

Thank you for taking the time to write this amazing review!

So pleased to hear that Sian looked after you well during your visit and listened to what you were wanting with your hairstyle. We will forward this great review to Sian and the team!

Hopefully see you again soon!
Aimee - Client Experience Manager

Balayage bouncy blow dry

Lauren Toms
14th Apr 2021
Team Member: Thomas-James
5.0
Appointment verified by SaloniQ Software

I got a full head of balayage and a curly blow dry from Thomas and I am very happy with my hair, Thomas was really nice and welcoming. Salon was fab. Will defiantly return to Thomas to have my hair done again in a few weeks

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Response from Michael Franks Liverpool One

Hi Lauren,

Thank you for taking the time to review your experience in Michael Franks!

So happy to hear that you are loving your balayage and blow-dry created by Thomas, but also that everyone was very welcoming when you came into the salon!

We look forward to seeing you in a couple weeks time!

Aimee - Client Experience Manager

Best in Liverpool

Lisa Jeffers
14th Apr 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I’ve always been so scared of dying my hair but my greys got to a point where I was so self conscious about them I had no choice. I walked into the salon one afternoon and asked for advice. Since then, I haven’t looked back. Michael always colours it exactly how I want and the cut is the best I’ve ever had at any salon! Their COVID protocols are also perfect to make clients feel safe. Thanks so much!

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Response from Michael Franks Liverpool One

Hi Lisa,

Thank you so much for this amazing review!

So happy to hear that you have returned to the salon and loving your colour and cut created by Michael! We will forward this amazing review to Michael and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Cut and Blow

Rachael Ingram
13th Apr 2021
Team Member: Sian
5.0

Sian did an amazing cut and blow, all the staff were very friendly, the salon was very clean and it was an all around lovely experience

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Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Rachael,

Thank you for taking the time to write a 5* review!

So happy to hear that you had an all round lovely experience and thought the salon was very clean! We will forward this fantastic review to our team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Great

Rory Littleboy
12th Apr 2021
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

As always callum was great and the haircut is excellent. Feel loads better

Service
Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Rory,

Thank you for taking the time to write a 5* review!

So happy to hear that Callum looked after you well and you left loving your haircut! We will forward this to Callum and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

I will never go anywhere else

Chloe Pisani
12th Apr 2021
Team Member: Thomas-James
5.0
Appointment verified by SaloniQ Software

Tom was amazing, he’s done my hair 3 times and he always gets it bang on. I’ve been to a few other hair dressers over lockdown and never again!! Always have such a good experience when I come and always love my hair afterwards :)

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Response from Michael Franks Liverpool One

Hi Chloe,

Thank you for taking the time to review your experience in Michael Franks hair salon.

So pleased to hear that you have returned to the salon and had another great visit, we will forward this fantastic review to Thomas and the team!

We look forward to seeing you on your next appointment!

Aimee - Client Experience Manager

Haircut before lockdown

Scott Lucas
10th Jan 2021
Team Member: Thomas-James
5.0
Appointment verified by SaloniQ Software

Thomas was friendly and helpful and made me feel very welcomed in the salon. And did an excellent job on my hair like always!

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Scott,

So pleased to hear our team looked after you well and you left loving your new hair! We will forward this amazing review to Thomas and our team!

Thank you for taking the time to review us!

Hopefully see you again soon!

Aimee - Client Experience Manager

Never been happier✨

Amber Quinn
6th Jan 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael removed 10 years worth of black box dye from my hair within 4 sittings and now I’m a gorgeous blonde!??
It’s still so thick and healthy I couldn’t be happier! Not only is Michael Franks such a friendly salon to visit but it’s filled with the most talented people!
If you’re looking for somewhere to get your hair chopped or coloured, this is the place for it! Over the moon with the service and general atmosphere of this salon, nothing but praise! X

Service
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Response from Michael Franks Liverpool One

Hi Amber,

Thank you for taking the time to write a 5* review!

I am so pleased to hear that you are loving your new hair colour created by Michael! After box dying your hair black for 10 years and managing to go blonde in 4 sittings is so amazing to hear and such an achievement!

We will forward this fantastic review to Michael and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Great hair salon

Anonymous
5th Jan 2021
5.0

Great haircut just what I asked for. Michael spent a long time cutting my hair despite the fact that it was 9pm before all salons were to close at midnight. One of the best haircuts I''ve had. Highly recommend this salon . I've been coming for 2 years now and like the fact that your stylist gives you a consultation, cuts,colours,shampoos and blow dries your hair.

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Response from Michael Franks Liverpool One

Hello,

Thank you for taking the time to review your experience in Michael Franks hair salon!

So happy to hear Michael was able to cut and style your hair before all salons had to close! It’s so amazing to hear such a positive review regarding your visit!

Hopefully it won’t be long till we can see you again and all our other amazing clients!
Take care!

Aimee - Client Experience Manager

Best hair salon in Liverpool

Siobhan Mcgarvie
3rd Jan 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Love my wash cut and blowdry, and feel so much more confident after stepping out of the salon! Atmosphere in the salon is always really relaxed and friendly, and the PPE measures in the place are excellent. Very reassuring and felt very safe throughout my appointment

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Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Siobhan,

Thank you for taking to write a 5* review!

So pleased to hear that you have returned to the salon and had another great experience but more importantly you felt very safe!

We will forward this review to our team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Flawless

Emily Cain
3rd Jan 2021
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

Shannon was so lovely and did an amazing job. I love the colour of my new hair so much, I couldn’t fault it. She did an amazing job!!

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Value
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Response from Michael Franks Liverpool One

Hi Emily,

Thank you for taking the time to review your experience in Michael Franks!

So pleased to hear that Shannon looked after you were during your visit and you left the salon loving your new hair!

We will forward this amazing review to Shannon and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Gorgeous copper hair by Kate?

Gwen Jones
2nd Jan 2021
5.0
Appointment verified by SaloniQ Software

It was my first time colouring my hair and Kate helped me picked the colour I want, I absolutely love it and I can’t thank her enough !!

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Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Gwen,

So happy to hear that your first experience colouring your hair was a success and you are loving the colour!

We will forward this amazing review to Kate and the team!

Thank you for taking the time to review us!

We look forward to seeing you again soon!

Aimee - Client Experience Manager

Lovely cut and blow

Claire Austin
31st Dec 2020
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

This was my first appointment at Michael Franks and I will definitely be re-booking. Sian B was so friendly and helpful and did a fab cut and curly blow.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Clare,

Thank you for taking the time to review your first visit to the salon!

So happy to hear you had a great experience and will be returning, we will forward this review to Sian and the team!

We look forward to seeing you again soon!

Aimee - Client Experience Manager

Accommodating

Rachel Ward
25th Dec 2020
Team Member: Gerrard
5.0
Appointment verified by SaloniQ Software

Turned up at the wrong branch (didn’t know there was two!) but Gerrard managed to fit me in rather than me walking across town and did a wonderful job.

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Response from Michael Franks Liverpool One

Hi Rachel,

Thank you for taking the time to review your experience in Michael Franks!

So happy to hear we were able to accommodate you in our other salon, we will forward this fantastic review to Gerrard and our team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Wonderful

Sarah
24th Dec 2020
5.0

This is the second time I’ve had my hair done by Callum and can’t recommend him enough. Great colour and cut and really listens to what you want. This is a great little salon.

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Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Sarah,

Thank you for taking the time to write a 5* review!

So pleased to hear you have returned to the salon and had another great experience! We will forward this amazing review to Calum and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

No1 Salon

Neil Croasdale
23rd Dec 2020
Team Member: Sarah-Jayne
5.0
Appointment verified by SaloniQ Software

Always the best experience!!

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Neil,

Thank you for taking the time to write a 5* review!

So pleased to hear you had a great experience in the salon, we will forward this to our team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Fab job!

Caitlin
23rd Dec 2020
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Great balayage and friendly service!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Caitlin,

Thank you for taking the time to write a 5* review!

So pleased to hear you're happy with your balayage and our team looked after you well! We will forward this great review to them!

Hopefully see you again soon!

Aimee - Client Experience Manager

10/10

Catherine Smyth
5th Nov 2020
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Cant recommend Chelsea enough, had my first appointment at the salon with her yesterday and she really listened to what I wanted and took her time on my hair. I love the finished result, its so much more than I was expecting!

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Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Catherine,

Thank you for taking the time to write a 5* review!

So pleased to hear Chelsea looked after you well during your visit to the salon! We will forward this great review to Chelsea and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Found my new go-to salon!

Amber Wilson
4th Nov 2020
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

Such a good experience, I’ve never been happier with my hair! First time colouring it and I’m over the moon with how it turned out

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Amber,

Thank you for taking the time to review your experience in Michael Franks Hair Salon!

So pleased to hear you enjoyed your first visit to the salon! We will forward this great review to our team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Hair done before lockdown

Jenny Hogg
3rd Nov 2020
Team Member: Michael
4.5
Appointment verified by SaloniQ Software

As usual a very good colour and cut and timed before lockdown! V professional and everything Covid safe, would recommend

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Value
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Response from Michael Franks Liverpool One

Hi Jenny,

Thank you for taking the time to review your experience in Michael Franks!

So happy to hear you are loving your colour and cut!

Hopefully see you again soon!

Aimee - Client Experience Manager

Lovely staff

Janet williams
2nd Nov 2020
Team Member: Thomas-James
4.5
Appointment verified by SaloniQ Software

Thomas's was amazing. Had a hard time finding the salon. Thomas came outside to meet me what a lovely lad. Had a lovely chat amd my hair looks Amazing made my day thank you Thomas's

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Value
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Response from Michael Franks Liverpool One

Hi Janet,

Thank you for taking the time to write a 5* review!

So pleased to hear Thomas looked after you well, we will forward this great review to him!

Hopefully see you again soon!

Aimee - Client Experience Manager

Lovely staff

Janet williams
2nd Nov 2020
Team Member: Thomas-James
5.0
Appointment verified by SaloniQ Software

Thomas's was amazing. Had a hard time finding the salon. Thomas came outside to meet me what a lovely lad. Had a lovely chat amd my hair looks Amazing made my day thank you Thomas's

Service
Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Janet,

Thank you for taking the time to write a 5* review!

So pleased to hear Thomas looked after you well, we will forward this great review to him!

Hopefully see you again soon!

Aimee - Client Experience Manager

Lovely staff

Janet williams
2nd Nov 2020
Team Member: Thomas-James
5.0
Appointment verified by SaloniQ Software

Thomas's was amazing. Had a hard time finding the salon. Thomas came outside to meet me what a lovely lad. Had a lovely chat amd my hair looks Amazing made my day thank you Thomas's

Service
Value
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Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Janet,

Thank you for taking the time to write a 5* review!

So pleased to hear Thomas looked after you well, we will forward this great review to him!

Hopefully see you again soon!

Aimee - Client Experience Manager

Nice hair cut

Anonymous
31st Oct 2020
5.0

Nice cut. Nice styling. Love it!

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Value
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Response from Michael Franks Liverpool One

Hello,

Thank you for taking the time to review your experience in the salon!

So happy to hear you are loving your hair!

Hopefully see you again soon!

Aimee - Client Experience Manager

Mrs

Anonymous
31st Oct 2020
4.5

So friendly and helpful, easy to talk to and professional loved my appointment today with Gerrard

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hello,

Thank you for taking the time to review your experience in the Michael Franks Hair Salon!

So pleased to hear you enjoyed your appointment with Gerrard! We will forward this great review to Gerrard and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Fabulous!

Alison Sharp
31st Oct 2020
Team Member: Gerrard
5.0
Appointment verified by SaloniQ Software

Very pleased with my hair. Gerrard is a brilliant hairdresser who knows his stuff! Highly recommend.

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Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Alison,

So pleased to hear Gerrard looked after you well during your visit to the salon and left happy with your hair! We will forward this great review to Gerrard and the team!

Thank you for taking the time to review us!

Hopefully see you again soon!

Aimee - Client Experience Manager

Amazing

Nikki Brady
31st Oct 2020
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Chelsea is my stylist and I loved it! Couldn’t be happier as always with my colour and cut and blow! She’s the best ? x

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Response from Michael Franks Liverpool One

Hi Nikki,

Thank you for taking the time to write a 5* review!

So pleased to hear you are very happy with your cut and colour! We will forward this great review to Chellsi and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Colour & cut

Mrs Jan Reilly
30th Oct 2020
Team Member: Gerrard
5.0
Appointment verified by SaloniQ Software

Very professional. Happy with outcome of hair

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Jan,

Thank you for taking the time to review your experience in Michael Franks Hair Salon!

So happy to hear you are very pleased with your hair! We will forward this great review to your stylist!

Hopefully see you again soon!

Aimee - Client Experience Manager

Scrumptious experience

Lois
29th Oct 2020
Team Member: Beck
5.0
Appointment verified by SaloniQ Software

I love my new 'do! The experience was a delight from start to finish. Beck is great at what she does, lovely company & the salon has welcoming vibes.

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Value
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Response from Michael Franks Liverpool One

Hi Lois,

Thank you for taking the time to write a 5* review!

So pleased to hear you are loving your new hair style created by Beck! We will forward this great review to Beck and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Stylish and awesome

Claire Woods
27th Oct 2020
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I loved my time at the salon and came out with a fabulous style!

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Claire,

Thank you for taking the time to write a 5* review!

So happy to hear you enjoyed your visit! We will forward this great review to our team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Amazing

Lexi Gauci
26th Oct 2020
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Had a prelighten and tone and hair cut, Michael was great! My hair feels amazing even though it had been bleached and the result is great! Thank you

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Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Lexi,

Thank you for taking the time to review us!

So pleased to hear you are loving your new hairstyle! We will forward this great review to our team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Brilliant Balayage

Saffron Montgomery
25th Oct 2020
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

Absolutely love my hair transformation. Brilliant service and lovely people! I would definitely recommend Michael Franks Liverpool for excellent service and hair care.

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Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Saffron,

Thank you for taking the time to review your experience in Michael Franks!

So pleased to hear you are loving your new hairstyle! We will forward this to our team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Fabulous

Karen Kaufman
20th Oct 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Excellent cut, Callum is such a perfectionist and a true artist of his craft. The staff are ultimate professionals, always helpful, friendly and welcoming, their customer service skills are second to none. I would not dream of going anywhere else.

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Value
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Response from Michael Franks Liverpool One

Hi Karen,

Thank you for taking the time to write a 5* review!

So pleased to hear Callum looked after you well and you left loving your new hair! We will forward this great review to Callum and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Fabulous and professional

Jen - Allerton
19th Oct 2020
Team Member: Michael
5.0

After consulting with two other salons, I settled on Michael Franks as they seemed the most professional. Due to lockdown I have not had my hair coloured for more than six months! We decided to work with the grey and other tones that had started to grow out, blending it in and covering up the hideous colour jobs from past Hairdressers.

Michael did a job to be really proud of. He knew exactly which technique to use, in comparison to other “colour experts” who really were not sure at all what to do with my hair.

It is fair to say that my hair is a challenge. However I never thought I would be quite as happy with it as I am today having left the salon. It looks very professional and sleek really making a silk purse out of a pigs ear!

You get what you pay for. But this salon is only marginally more expensive than some of the others, and certainly cheaper than many other ‘top names’. Overall it was great value for money, great communication and a good experience under what are trying Circumstances at the moment.

Well done to the whole team and I look forward to seeing you again soon.

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Value
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Response from Michael Franks Liverpool One

Hi Jen,

Thank you for taking the time to review your experience in Michael Franks hair salon!

Its so amazing to hear such a positive review regarding your visit to the salon! So pleased to hear you enjoyed your visit and left very happy with your new hair! We will forward this to Michael and the team!

We look forward to seeing you again soon!

Aimee - Client Experience Manager

Excellent salon

Monica
18th Oct 2020
Team Member: Shannon
5.0

Very pleased with the entire experience. Very clean, professional, at the same time friendly attitude. Shannon proved to be an experienced professional and was able to find for me the perfect haircut, as I was after teansitioning from straight long hair to a long/middle bob. The result exceeded my expectations and last but not least excellent value for the money.

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Response from Michael Franks Liverpool One

Hi Monica,

So pleased to hear you had a great visit to the salon and left loving your new hairstyle!

We will forward this fantastic review to Shannon and the team!

Thank you for taking the time to review us!

We look forward to seeing you again soon!

Aimee - Client Experience Manager

Amazing as usual

Dean Kilpatrick
16th Oct 2020
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Love the haircut love the experience love the girl great banter and overall great person.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Dean,

Thank you for taking the time to write a 5* review!

So pleased to hear you loved your experience in Michael Franks hair salon!

We will forward this great review to your stylist and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

As always a great haircut , great safety measures too

Sharon Finnigan
16th Oct 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum, as always created a great hairstyle and fantastic blow dry.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Sharon,

Thank you for taking the time to write a 5* review!

So pleased to hear you have returned to the salon and had another great experience!

We look forward to seeing you again soon!

Aimee - Client Experience Manager

Absolutely loved it!

Anabella Cassinelli
15th Oct 2020
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

I will definitely be coming back! Had my hair cut done by Shannon and blow dry+ waves, absolutely loved it! Will recommend to everyone to come :)

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Response from Michael Franks Liverpool One

Hi Anabella,

So pleased to hear you are loving your new hairstyle!

Thank you for taking the time to write a review and for recommending us!

Hopefully see you again soon!

Aimee - Client Experience Manager

8 months of lockdown hair cut off and a new style born

Harry Alsop
15th Oct 2020
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Amazing service from Michael. Consulted me with a clearly high level of expertise, with regards to my hair style and what my preference was. Michael gave a great explanation of the products he was using coupled with what he was doing throughout the cut. Michael also made great conversation and made the cut an enjoyable experience. Michael is highly recommended. Am loving my new look and walked out with exactly what I had in mind. Kudos to MF.

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Response from Michael Franks Liverpool One

Hi Harry,

Thank you for taking the time to write a 5* review!

Its so amazing to hear such a positive review regarding your experience in the salon! We will forward this review to Michael and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Wash cut and blow

Ms Susan Clarke
14th Oct 2020
Team Member: Beck
5.0
Appointment verified by SaloniQ Software

I think it was beck she was a lovely pleasant young lady and I was really pleased with my haircut

Service
Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Susan,

Thank you for taking the time to write a 5* review!

So pleased to hear you are happy with your new hairstyle! We will forward this great review to Beck!

Hopefully see you again soon!

Aimee - Client Experience Manager

Very good experience

Ammar Abdelaziz
14th Oct 2020
Team Member: Shannon
4.0
Appointment verified by SaloniQ Software

Very friendly, very skilled
Listened to my request and suggested some changes and we came to an agreement and I liked the end result

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Ammar,

Thank you for taking the time to review your experience in Michael Franks!

So happy to hear you are pleased with your hair! We will forward this great review to our team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Fab Job ?

Anonymous
11th Oct 2020
5.0

Chelsea made a really great job of my low lights and wash & blow. She listens and takes on board what the client wants. I highly recommend both Chelsea and the salon itself which is spotlessly clean. Well done!

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Atmosphere
Response from Michael Franks Liverpool One

Hello,

Thank you for taking the time to review your experience in Michael Franks!

So pleased to hear Chelsea did a great job with your colour and blow dry! We will forward this great review to Chelsea and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Excellent

Becca .
11th Oct 2020
Team Member: Aimee
5.0
Appointment verified by SaloniQ Software

Great service , lovely staff, loved my hair!

Service
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Result
Cleanliness
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Response from Michael Franks Liverpool One

Hi Becca,

Thank you for taking the time to write a 5* review!

So happy to hear you had a great experience and our staff were lovely! We will forward this amazing review to them!

Hopefully see you again soon!

Aimee - Client Experience Manager

Wash cut and dry

Amy Meacock-Smith
10th Oct 2020
Team Member: Callum
5.0

Thank you x

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Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Amy,

Thank you for taking the time to write a 5* review!

Hopefully see you again soon!

Aimee - Client Experience Manager

Very happy client

Christine Gallagher
9th Oct 2020
Team Member: Michael
5.0

An excellent cut and colour exactly what I asked for.
Newly furnished with full safety screens between seats.

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Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Christine,

Thank you for taking the time to write a 5* review!

So pleased to hear you are loving your new cut and colour!

Hopefully see you again soon!

Aimee - Client Experience Manager

Love my Appt at MF

Neil
8th Oct 2020
Team Member: Sarah-Jayne
5.0
Appointment verified by SaloniQ Software

SJ is fantastic. The salon always has a buzz, even during these unexpected times.

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Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Neil,

Thank you for taking the time to write a 5* review!

So pleased to hear you had a great visit to the salon!

Hopefully see you again soon!

Aimee - Client Experience Manager

Consultation

Lorna Myers
7th Oct 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Brilliant. Seemed to know what he was talking about.

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Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Lorna,

Thank you for taking the time to review your experience in Michael Franks!

Hopefully see you again soon for your hair appointment!

Aimee - Client Experience Manager

Excellent salon experience

Karla Mchugh
7th Oct 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum was welcoming and polite, he was also insightful, helpful and made me feel relaxed and confident about the whole process of my hair appointment, he took his time to make sure I left the salon feeling confident and very happy with my freshly cut and highlighted hair. I left the salon making sure to book at least 2 follow up appointments, finding a hairdresser to suit you is sometimes a minefield so i am glad to have found Callum and would highly recommend him to my friends and family. X

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Karla,

Thank you for taking the time to review your experience in Michael Franks Hair Salon!

So pleased to hear you had a great visit to the salon and left loving your new hairstyle! We will forward this great review to Callum and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager