Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.90
1,876 verified reviews
Service
Value
Result
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Atmosphere
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Miss

Anonymous
19th Jul 2024
5.0

Great. Michael was polite, helpful, gave me ideas and booked me a follow-up appointment quickly quickly

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this great review! We are so happy to see that you enjoyed your time in the salon with Michael and that you received some good advice. We look forward to seeing you at your next visit! - Siân - Front of House Team

Fab toning treatment, cut and blow

Claire Austin
18th Jul 2024
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian was excellent as always in listening to what I wanted and giving hair care advice. The toning treatment and cut looked fab! :)

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Response from Michael Franks Liverpool One

Hi Claire, thank you for this fab review! I am really pleased to see that you were enjoyed your time in the salon and that you were happy with your toner, cut and blow-dry! I look forward to your next appointment - Siân - Front of House Team

My colour

Ms Susan Clarke
13th Jul 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I am always pleased with my colour and cut today no exception.

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Response from Michael Franks Liverpool One

Hello Susan, thank you for taking the time to leave this lovely 5 star review, I am so happy you loved your colour and cut and we look forward to seeing you again soon on your next visit. Aaliyah-Front of house team.

Love it!

Wanda Williamson
13th Jul 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael smashed it again with a gorgeous cut and blow dry - I would high recommend Michael Franks and his team of talented hair dressers

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Response from Michael Franks Liverpool One

Hello Wanda, Thank you for taking the time to leave this lovely 5 star we are so pleased you loved your blow dry and we look forward to seeing you again soon on your next visit. Aaliyah-Front of house team.

Amazing cut , highlights and blow dry from Aaliyah

Lisa Cairns
13th Jul 2024
Team Member: Aaliyah
5.0
Appointment verified by SaloniQ Software

Once again Aaliyah gave me a great colour , cut and blow dry … she gets better every time which is amazing as it was great the first time … I’d highly recommend her to anyone

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Response from Michael Franks Liverpool One

Hello Lisa, I am so happy you love your colour and cut each time! I look forward to seeing you again soon on your next appointment. Aaliyah-Front of house team

Great service

RR
11th Jul 2024
Team Member: Callum
5.0

Great service

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Response from Michael Franks Liverpool One

Hello, Thank you for leaving this 5 star review! we look forward to seeing you again soon. Aaliyah-Front of house team.

Amazing as always

Vanesa Dzugova
11th Jul 2024
Team Member: Aaliyah
5.0
Appointment verified by SaloniQ Software

Aaliyah has done an amazing job once again 👏🏼👏🏼

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Response from Michael Franks Liverpool One

Hello Vanesa, Thank you for taking the time to leave this lovely 5 star review I am so happy you love your hair! It looks beautiful and I look forward to your next appointment. Aaliyah-Front of house team.

Lovely experience

Lois Adeshile
8th Jul 2024
Team Member: Aaliyah
5.0
Appointment verified by SaloniQ Software

Aaliyah is super professional and friendly. She did my hair beautifully for my graduation so I’m very grateful. I would definitely recommend her!

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Response from Michael Franks Liverpool One

Hello Lois, Thank you so much for leaving this lovely review it was lovely meeting you and I am so glad you loved your graduation hair! I look forward to seeing you again soon. Aaliyah-Front of house team.

Cut and blow

Dianne Power
3rd Jul 2024
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

So happy with my hair as I always am with Anthony

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Response from Michael Franks Liverpool One

Hello Dianne, Thank you for taking the time to leave this 5 star review we are so happy you always enjoy your experience here and we look forward to seeing you again soon. Aaliyah-Front of house team

Sadly disappointed

Charlotte
1st Jul 2024
1.5
Appointment verified by SaloniQ Software

After showing a photo of my previous cut (a very light fringe) and saying I want exactly the same he cut a really heavy fringe (half way back my head) which looks bad as well as not being at all what I asked for, and am upset that this will take around a year to fully grow out and sort when all I came in for was a fringe trim.

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Response from Michael Franks Liverpool One

HI Charlotte, thank you for taking the time to leave this review, I am so sorry to see that you were disappointed with your fringe trim. I have tried to contact you to find out more about your experience and we would love the opportunity to invite you back into the salon so that we can have a look at your hair. Please feel free to get in touch with myself on this email [email protected] as it would be great to hear your feedback as we are always wanting to improve our service - Siân - Front of House Team

Great Service

Clare Reid
29th Jun 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum has been cutting my hair for the last 12 months and he is so good at what he does. I am always made to feel very welcome and I am always very happy with the way he cuts my hair. I wouldn’t go anywhere else for my pixie cut x

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Response from Michael Franks Liverpool One

Hello Clare, Thank you for taking the time to leave this lovely 5 star review I will pass your kind words on to callum and we look forward to seeing you again soon. Aaliyah-Front of house team.

A good experience

Sue Banks
24th Jun 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

He seemed to show great expertise and he understood the style I was wanting
I made a further appointment with Callum

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Response from Michael Franks Liverpool One

Hi Sue, thank you for this lovely review! It is great to see that you found Callum helpful and accommodating to the style that you wanted to go for. We look forward o seeing you at your next appointment! - Siân - Front of House Team

Always great!

Michael Mckeown
22nd Jun 2024
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian has been fantastic doing my hair over the last year offering great advice and always accommodating.

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Response from Michael Franks Liverpool One

Hi Michael, thank you for this great review! I am so pleased to see that you are happy with your hair and have been enjoying your visits to the salon. See you next time! - Siân - Front of House Team

Haircut

Michelle Valentino
22nd Jun 2024
Team Member: Chloe
4.5
Appointment verified by SaloniQ Software

Was totally made up withy hair ..I have never been here before..would definitely come back..even tipped the stylist
Thankyou chole

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Response from Michael Franks Liverpool One

Hi Michelle, thank you for this great review! I am so pleased to see that you were happy with your hair by Chloe and we look forward to seeing you again soon! - Siân - Front of House Team

Haircut restyle

Donna
22nd Jun 2024
Team Member: Callum
5.0

It's exactly what I wanted. Absolutely loving it!

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Response from Michael Franks Liverpool One

Hi Donna, thank you for this amazing review! It is great to see that you are loving your new style and that you enjoyed your experience in the salon. We look forward to seeing you again next time! - Siân - Front of House Team

Colour and cut and blow

Anne - Marie Jones
20th Jun 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Beautiful visit as always warm and friendly welcome. Luxurious head massage and treatment. And the colour and style excellent. Delighted as always. Thank you Michael.

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Response from Michael Franks Liverpool One

Hi Anne - Marie, thank you for this brilliant review! We are so pleased to see that you enjoyed your visit to the salon and, as always, were pleased with your colour and styling by Michael. We look forward to your next appointment! - Siân - Front of House Team

Gorgeous icy blonde highlights

Isabel Colton
19th Jun 2024
Team Member: Aaliyah
5.0
Appointment verified by SaloniQ Software

Had a great time here, Aaliyah was lovely and chatty and looked after my hair so well. Got cool toned highlights to brighten my whole hair and a tidy up of the lengths. Looks amazing and smells great too!

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Response from Michael Franks Liverpool One

Hi Isabel, thank you for this lovely review! I am so pleased to see that you are happy with your colour by Aaliyah, and that you enjoyed your time in the salon together. We look forward to seeing you again soon! - Siân - Front of House Team

Hair

Anonymous
12th Jun 2024
5.0

I enjoyed my experience. Had a lovely chat. Haircut was lovely

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this lovely review! It is great to see that you enjoyed your experience and that you were happy with your haircut. We hope yo see you again soon! - Siân - Front of House Team

Excellent

Ataa Alsalloum
11th Jun 2024
5.0
Appointment verified by SaloniQ Software

Excellent experience Lia was very kind and professional thank you

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Response from Michael Franks Liverpool One

Hi Ataa, thank you for this excellent review! We are really pleased to see that you enjoyed your experience in the salon. We hope to see you again soon! - Siân - Front of House Team

Great Experience

Nikki Ross
8th Jun 2024
Team Member: Aaliyah
5.0
Appointment verified by SaloniQ Software

Never been to this salon before but I'll definitely be back!!
Lovely atmosphere, Aaliyah was a lovely girl, very chatty and I even got a cup of tea.
I'll be back again soon!!
Thanks 😊

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Response from Michael Franks Liverpool One

Hi Nikki, thank you for this great review! We are really pleased to see that you enjoyed your experience in the salon with Aaliyah, and we look forward to seeing you again soon! - Siân - Front of House Team

Thank you!

Tony Burns
8th Jun 2024
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Thank you Anthony, amazing as usual just been away for two weeks and couldn't wait to get my hair done feeling fresh now and re-booked in fir my next appointment. 😁

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Response from Michael Franks Liverpool One

Hi Tony, thank you for this amazing review! It is so good to see that you enjoyed your visit to the salon and are feeing fresh after your haircut by Anthony. We look forward to seeing you again next time! - Siân - Front of House Team

Highlights

Amanda Rafferty
7th Jun 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Great as always

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Response from Michael Franks Liverpool One

Hi Amanda, thank you for this great review! We are so pleased to see that you are happy with your hair and enjoy every visit to the salon. We look forward to seeing you again next time! - Siân - Front of House Team

Lovely Experience

Beth Carroll
5th Jun 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael was so attentive! He tightened my hair extensions and gave me one of the best curly blowouts I’ve had in a long time, couldn’t be happier, also couldn’t rate him enough!

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Response from Michael Franks Liverpool One

Hi Beth, thank you for this lovely review! I am so pleased to see that you had an enjoyable experience in the salon and are happy with your hair by Michael. We look forward to seeing you again soon! - Siân - Front of House Team

Great start

Natalie Pourova
1st Jun 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

As a person who is anxious around hairdressers and maybe intimidated, Chloe explained everything to me and answered all of the questions calmly and clearly. I can’t wait for my appointment with her as her work, that I have seem, is incredible. Made me feel comfortable and also happy. Definitely would recommend.

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Response from Michael Franks Liverpool One

Hi Natalie, thank you for this amazing review! I am so pleased to see that you were happy with your initial appointment with Chloe and that you felt comfortable in the salon. We can't wait to see you again at your next appointment! - Siân - Front of House Team

Hair cut and blow out

Ash J
23rd May 2024
Team Member: Aaliyah
5.0
Appointment verified by SaloniQ Software

Aaliyah always does everything exactly the way I want it. Obsessed with my hair!!!

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Response from Michael Franks Liverpool One

Hi Ash, thank you for this amazing review! It is great to see that you were happy with your hair by Aaliyah and that you have great results at every appointment. We look forward to seeing you next time! - Siân - Front of House Team

The best

Liv Silver
23rd May 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

10/10 every time. I've been coming to him for years and I won't go anywhere else.

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Response from Michael Franks Liverpool One

Hi Liv, thank you for this brilliant review! We are so pleased to see that you are always happy with your hair by Michael, it always looks amazing! We look forward to your next appointment! - Siân - Front of House Team

Over the moon

Veronica Sanna
22nd May 2024
Team Member: Anthony
5.0

I've treated my fiancè to a blow dry and it was amazing seeing her gaining her confidance again.

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Response from Michael Franks Liverpool One

Hi Veronica, thank you for this amazing review! I am so pleased to see that your fiancé enjoyed their experience in the salon and felt more confident after the appointment. We hope that every client feels this way! Hope to see you both again soon! - Siân - Front of House Team

Aaliyah was great!

Clare
21st May 2024
Team Member: Aaliyah
5.0
Appointment verified by SaloniQ Software

Had a lovely experience today with Aaliyah for a cut and blow dry. Really happy with my hair and she made me feel really relaxed and welcome!

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Response from Michael Franks Liverpool One

Hi Clare, thank you for this fab review! I am so pleased to see that you enjoyed your experience in the salon with Aaliyah and are pleased with your hair. We hope to see you again soon! - Siân - Front of House Team

Colour and cut and now

Anne - Marie Jones
17th May 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Beautiful colour as always and fab cut and blow from Sian realy pleased as always. Thank you both

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Response from Michael Franks Liverpool One

Hi Anne-Marie, thank you for this lovely review! We are so pleased to see that you were happy with your colour and cut and we are looking forward to your next appointment. See you then! - Siân - Front of House Team

Good tightening…but damp hair.

Anonymous
16th May 2024
2.5

Tightened my weave, and did a good job! However was rang and Gaslit into blow dry which turned into an ‘express blow dry’, left with damp hair, stylist was lovely but overall disappointing.

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this review. While it is great to see that you were happy with the extension refit at the time, I’m am sorry to see that the blow dry part of the service did not meet expectations.
We usually offer the client the choice between having a blow dry with the refit, or they can come in with clean dry hair if it is just the refit that is required. I can only apologise that this was not offered in this case, and we will look into this further.
I am so pleased that you have accepted our offer to return to the salon for a further refit and blow dry. We hope that this allows for more positive lasting impression. Thank you for your feedback and we look forward to seeing you soon - Siân - Front of House Team

Hair Refresh

Cheryl Hardman
15th May 2024
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Lovely experience. Anthony is knowledgeable and skilled. Very pleased. Thank you 😊

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Response from Michael Franks Liverpool One

Hello Cheryl, Thank you for taking the time to leave this lovely 5 star review I will pass your kind words on to Anthony and we look forward to seeing you again soon. Aaliyah-Front of house team.

Would highly recommend

Vanesa Dzugova
13th May 2024
Team Member: Aaliyah
5.0
Appointment verified by SaloniQ Software

Aaliyah was kind and polite, helped me with what I needed to know, hair results was great. Thank you!

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Response from Michael Franks Liverpool One

Hi Vanesa, thank you for this amazing review! We are really pleased that you enjoyed your time in the salon and are happy with your hair results. We look forward to seeing you again soon! - Siân - Front of House Team

Lovely experience

Sarah Louise Collum
9th May 2024
Team Member: Aaliyah
5.0
Appointment verified by SaloniQ Software

First time at Michael franks and i will definitely be back! From the moment i walked in Aaliyah made me feel very welcome and I was so happy with my hair

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Response from Michael Franks Liverpool One

Hello Sarah, I am so happy you loved your hair! it was lovely meeting you and we look forward to having you back in salon soon! Aaliyah-Front of house team

Style

Glenys Potsig
3rd May 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Lovely Cut , Callum is so attentive .

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Response from Michael Franks Liverpool One

Hello Glenys, Thank you for taking the time to leave this lovely 5 star review! I will pass your kind words on to Callum and we look forward to seeing you again soon. Aaliyah-Front of house team.

Fab haircut

Dawn Needham
2nd May 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Great haircut as always

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Response from Michael Franks Liverpool One

Hello Dawn thank you for taking the time to leave this lovely 5 star review ! We are so happy you are pleased with your haircut each visit to the salon, I will pass your kind words on to Callum and we look forward to seeing you again soon. Aaliyah - Front of house team.

Best place ever

Carmen Whitmore
26th Apr 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

The experience from start to finish is just incredible. So relaxing and nothing is too much trouble. Informative about the products they use and just generally helpful throughout. This salon is a cut above the rest.

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Response from Michael Franks Liverpool One

Thank you carmen, Look forward to seeing you soon. - James, Front of House Manager

Fab cut and conditioning treatment

Claire Austin
26th Apr 2024
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Fab service as always and my cut and conditioning treatment was just what I wanted.

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Response from Michael Franks Liverpool One

We look forward to having you with us again soon for an equally enjoyable experience - James, Front of House Manager

Amazing haircut

Deise Abreu
25th Apr 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

It was my first time there. Not disappointed at all.
Thanks Callum for the amazing haircut! See you soon xx

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Response from Michael Franks Liverpool One

Lovely to have you visit us and we are happy you left happy with your cut, Look forward to seeing you again soon - James, Front of House Manager

Amazing

Anthony Fieldhouse
25th Apr 2024
Team Member: Michael
5.0

Always cuts my hair to perfection, amazing hairdressers, would recommend to anyone

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Response from Michael Franks Liverpool One

So happy you had a great experience and look forward to seeing you again - James, Front of House Manager

Very enjoyable hair appointment

Hilary
25th Apr 2024
Team Member: Aaliyah
5.0
Appointment verified by SaloniQ Software

Aaliya was lovely, very friendly, warm and kind, and I love how she did my hair. Would definitely go again, great result.

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Response from Michael Franks Liverpool One

We always hope that everyone enjoys their experience when visiting us and we are so happy to hear you did! we look forward to welcoming you again soon - James, Front of House Manager

skilled and lovely staff

Ann Norton
24th Apr 2024
Team Member: Aaliyah
5.0
Appointment verified by SaloniQ Software

Colour by Aailyah and cut by Sian. Both lovely and very welcoming. Came away very happy with my cut and colour and information on extensions that I asked for. Second visit and I will be back again

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Response from Michael Franks Liverpool One

Thank you for this glowing review and we can't wait to have you back in the salon soon - James, Front of House Manager

Blow dry

Paula Preston
13th Apr 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Great salon, friendly welcoming staff.
Michael took time to discuss the result I wanted to achieve and I walked out with a fab blow dry

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Response from Michael Franks Liverpool One

Thank you so much for this, I will pass this feedback onto Michael and look forward to welcoming you into salon soon - James Front of House Manager

Fantastic!

Anonymous
12th Apr 2024
5.0

Anthony is really fantastic and lovely- it was a big cut and I’m really made up with it. Thanks so much!

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Response from Michael Franks Liverpool One

Do glad you enjoyed your service and we look forward to seeing you back in the salon soon! James, Front of House Manager

Perfect cut and blowdry

Siobhan Mcgarvie
12th Apr 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I am so happy with my cut! I am usually very cautious about change with my hair but trusted Michael when I wanted to go shorter and have a new shape cut in. I love it so much ! He knew exactly what I wanted and it looks so much healthier now

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Response from Michael Franks Liverpool One

thank you so much! look forward to seeing you again soon - James, Front of House Manager

Fab!

Christian Gunning
9th Apr 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Lovely experience, lovely chat, quality cut.

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Response from Michael Franks Liverpool One

Thank you for this lovely feedback, will pass this on to Chloe and look forward to seeing you soon - James, Front of House Manager

Haircut

Anonymous
8th Apr 2024
5.0

Perfect for everything !!

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Response from Michael Franks Liverpool One

Glad you were happy with your service! we look forward to welcoming you back into salon soon - James, Front of House Manager

Short Haircut

Cecile De Luna
3rd Apr 2024
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

I am glad that I found the salon. My stylist is Anthony for less than 2 years now .He is professional and i like the way he cut my hair. He always gets the style of haircut i wanted to have. Anthony and the rest of the staff are friendly and accommodating.

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Response from Michael Franks Liverpool One

Thank you for your lovely feedback Cecile, We love to see you in the salon and I will pass this on to Anthony - James, Front of House Team

Fabulous 👌

Ruth Wearing
3rd Apr 2024
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Fabulous as usual. Anthony is spot on.
Treated so well fab cut & colour.

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Response from Michael Franks Liverpool One

Thank you so much Ruth, We look forward to having you again soon. James - Front of House Team

Great haircut

Anonymous
28th Mar 2024
5.0

Fab haircut as always

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Response from Michael Franks Liverpool One

Thank you so much for this reply, We look forward to seeing you in salon soon, James Front of House Team

New colour

Amanda Rafferty
27th Mar 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Everything was perfect as usual

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Response from Michael Franks Liverpool One

Thank you so much for this lovely review Amanda, Its always a pleasure seeing you in the salon and we are so happy you were pleased with the result. Look forward to welcoming you soon! Thank James - Front of House Team