Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Hair
As always, a relaxing, renewing experience. With the stress relieving head massage and topical chit chat the precise professional haircut meant I walked out of the salon feeling super sassy!! I wouldn't go anywhere else for my hair style/cut. Thanks Michael.
Hi Stephanie,
So pleased to hear you have returned to the salon and had a lovely experience!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager
Sam is just wonderful in every way. He always gets what I want with the cut, but that's only the occasion for all the other great things he offers in his thoughtful and supportive conversation. Perfect cut, brilliant life coaching, excellent book recommendations
Hi Diana,
Thank you for taking the time to write a 5* review!
So pleased to hear Sam looked after you well and you had a great experience! We will forward this to Sam and the team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Brilliant. Callum is fantastic. Made up with my cut!
Hi Craig,
Thank you for taking the time to write a 5* review!
So pleased to hear you have returned to the salon and had another great experience!
Hopefully see you again soon!
Aimee - Client Experience Manager
Amazing cut and style by Thomas As always I absolutely love it . Thankyou so much for making me feel so welcome and pampered ? see you soon x
Hi Christina,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Thomas looked after you well and you left loving your new hair style!
Hopefully see you again soon!
Aimee - Client Experience Manager
Great cut, colour and blow dry from Michael.
Would recommend salon.
Hi Christine,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great cut and blow dry by Michael! We will forward this great review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Excellent time at salon, Tom was lovely and very helpful.
Hi Odette,
So pleased to hear you enjoyed your visit, we will forward this great review to Tom!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager
Thomas was lovely and really welcoming
Hi Emily,
Thank you for taking the time to review us!
So happy to hear Thomas looked after you well and you left pleased with your hair!
Hopefully see you again soon!
Aimee - Client Experience Manager
I can’t remember his name but I am sure you guys know who he is he was very good.
Hi Debbie,
Thank you for taking the time to review your experience in the salon!
Hopefully see you again soon!
Aimee - Client Experience Manager
Callum was great & I love my new colour
Hi Lynne,
Thank you for taking the time to review your experience in the salon!
So happy to hear you are loving your hair!
Hopefully see you again soon!
Aimee - Client Experience Manager
Its refreshing to have someone who understands how to cut thick short hair, fab haircut as always
Hi Dawn,
Thank you for taking the time to write a 5* review!
So pleased to hear you have returned to the salon and had another great experience!
Hopefully see you again soon!
Aimee - Client Experience Manager
Sam was really attentive and explained everything especially given my hair was quite the challenge. Will definitely be going back there to the same person.
Hi Sam,
Thank you for taking the time to review your experience in Michael Franks!
It’s so amazing to hear such a positive review! We look forward to seeing you again soon!
Aimee - Client Experience Manager
First time colouring my hair and felt so looked after. Couldn’t ask for more!
Hi Beki,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving your new hairstyle! We will forward this great review to your stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager
As usual I'm really happy with my hair, the salon is always so clean and welcoming and Michael is super thorough and professional, does an amazing job!
Hi Ciara,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you have returned to the salon and had another great visit and left loving your new hair!
We look forward to seeing you again soon!
Aimee - Client Experience Manager
Absolutely loved my new haircut, Chelsea was amazing, listened to what I wanted and gave my hair a new lease of life. Will be back and 100% recommend. Lovely salon and talented stylist!
Hi Heather,
Thank you for taking the time to review your experience in Michael Franks!
Its so amazing to hear such a positive review, we will forward this to Chelsea and the team!
We look forward to seeing you again soon!
Aimee - Client Experience Manager
Amazing as always
Hi Lorna,
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager
Always great service although I missed the cake and coffee but that's Covid related.
Hi Angela,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you have returned to the salon and had a great visit! We truly miss the cakes as well along with a coffee!
Hopefully see you again soon!
Aimee - Client Experience Manager
Initially I gave a decent review for the cleanliness and friendliness of staff. Unfortunately I have to point out that my hair has been badly damaged and I’m really not happy with the result.
Hi Jo,
Thank you for taking the time to review your experience in the salon.
I'm sorry to hear this about the condition of your hair after the service. Thankfully we were able to get you back in two days later to fix this for you with a moisturising treatment and a little trim.
It was lovely to speak to you today to find out that you were very pleased with your hair condition and that you will be returning to the salon.
We look forward to seeing you again soon!
Aimee - Client Experience Manager
Nice salon with friendly staff.
Hi Jo,
Thank you for taking the time to review your experience in the salon.
I'm sorry to hear this about the condition of your hair after the service. Thankfully we were able to get you back in two days later to fix this for you with a moisturising treatment and a little trim.
It was lovely to speak to you today to find out that you were very pleased with your hair condition and that you will be returning to the salon.
We look forward to seeing you again soon!
Aimee - Client Experience Manager
Very friendly, wore masks, helped discuss what was best for my hair and did a great job. Thanks!
Hi Liam,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great experience in the salon!
Hopefully see you again soon!
Aimee - Client Experience Manager
Chellsi totally transformed my hair! Fab experience from start to finish! Highly recommend and I will be back!
Hi Lisa,
Thank you for taking the time to write a 5* review!
Its so amazing to hear such a positive review about your visit to the salon!
We look forward to seeing you again soon!
Aimee - Client Experience Manager
This was by far the best hair salon experience I had. Thomas was amazing, did exactly what I've asked him to do and was super friendly. Highly recommended!
Hi Maria,
Thank you for taking the time to review your experience in Michael Franks!
Its so amazing to hear such a positive review about your visit, we will forward this review to Thomas and the team!
Hopefully see you again soon!
Aimee - Client Experience Manager
I had a very nice experience and am very pleased with the result. I am sorry not to remember the name of the lovely stylist who took care of me but he was great : very friendly, obviously loves his job and does it well. I will be back.
Hi Aurelle,
Thank you for taking the time to review your experience in Michael Franks!
We will forward this fantastic review to you stylist!
We look forward to seeing you again soon!
Aimee - Client Experience Manager
This was my first time with Michael Franks. Everyone was very nice and my hair stylist Tom was just great. He listened to what I wanted and made it happen. The salon was also very clean and all safety measures have been taken. I'll definitely be back!
Hi Julla,
Thank you for taking the time to write a 5* review
So happy to hear Thomas looked after you well and you'll be returning to the salon!
We look forward to seeing you again soon!
Aimee - Client Experience Manager
I came to Michael Frank's via their website and I was not disappointed. From the start staff where friendly and courteous.
Thomas listened and took time to explain to me first if all the safety considerations in place and the options for my long awaited post lockdown cut. He answered all my questions with aplomb and generated several ideas which he carefully and fully explained to me. It was to his credit that we spent time considering the options.
Thomas proceeded to cut my hair in a professional manner again going the extra yard explaining each stage of the process and providing reassurance.
I was very happy with the excellent result and the subsequent plan going forward.
I will be a returning customer.
Hi Ed,
So pleased to hear you had a great experience in Michael Franks!
Its so amazing to hear such a positive review and great feedback, we will forward this to Thomas and the team!
We look forward to seeing you again soon!
Aimee - Client Experience Manager
Have used both salons now & MF staff are doing an excellent job at this difficult time. Salons spotless, all safety protocols being followed yet still friendly & upbeat. Don’t feel nervous about booking I felt incredibly safe & reassured.
Hi Peter,
Thank you for taking the time to write this fantastic review!
So pleased to hear that you felt safe and comfortable in the salon!
We look forward to seeing you again soon!
Aimee - Client Experience Manager
callum is amazing I always walk out with perfect hair despite what I have done to it before I go in ?
Hi Stevie,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you have returned to the salon and had another great visit!
We look forward to seeing you soon!
Aimee - Client Experience Manager
I had my haircut recently by Michael who did a fab job but my fringe needed trimming as it has grown so long. I rang the salon and was given an appointment.
Sam sorted my fringe out , no problem and no charge! Thank you so much .
Hi Karen,
Thank you for taking the time to write a 5* review!
So happy to hear that you are loving your new hair cut and were able to come in for a fringe trim! We look forward to seeing you again soon!
Aimee - Client Experience Manager
I was made to feel really welcome, but then I always am at your salon. Chellsi is a miracle worker she made my hair look beautiful.
Hi Michelle,
Thank you for taking the time to write a 5* review!
So happy to hear you have returned to the salon and had another great experience!
We look forward to seeing you again soon!
Aimee - Client Experience Manager
This is such an amazing place!! I’m someone who usually hates the cliché salon experience but I felt totally welcome here! You can tell all the staff have so much pride in what they do and care a lot about the work they produce! Especially Sam! He talked me through the whole process and had so much knowledge and love for his craft! He’s given me my confidence back ?
Hi Grace,
This is such a fantastic review, thank you so much for taking the time to review your experience.
We will forward this amazing review to Sam and the team!
We look forward to seeing you again soon!
Aimee - Client Experience Manager
Amazing. Callum did my balayage this week and did a fantastic job. My hair is thick and knotty and he kept his patience and made it look incredible. Already can’t wait to rebook!
Hello,
Thank you for taking the time to review your experience at Michael Franks! Callum will be thrilled to know you love your balayage and are already looking forward to your next visit! See you soon!
Hebe - Front of House Manager
The first normal thing I’ve done for myself in months and it was amazing I walked out feeling so good. Excellent service as always. Felt 110% safe. Sam always does such an amazing job I couldn’t recommend enough. This salon is just lovely I travel from Chester to go and wouldn’t even think of going anywhere else. A real treat thankyou so much Sam xx
Hi Steph,
Thank you for taking the time to share this amazing feedback! It's so lovely to hear you felt safe in the salon and that Sam looked after you so well, as always! We look forward to seeing you again soon!
Hebe - Front of House Manager
Love my hair so much! Exactly what I was wanting and more. Michael was so lovely and really chatty and welcoming. Would deffo recommend this salon and will be coming back again soon!
Hi Lucy,
Thank you for taking the time to review your experience in the salon! It's brilliant to hear you love your hair and came away with exactly what you were wanting! I'll pass this great feedback on to Michael!
We look forward to seeing you again on your next visit!
Hebe - Front of House Manager
Gerald did an excellent work. He is very knowledgeable. I am very pleased with the end result. I am definitely coming back.
Hi Sara,
Thank you for taking the time to review your visit to Michael Franks! I'm really happy to hear Gerrard did a great job with your hair and that you're pleased with the end result! I will forward this brilliant feedback to him!
We look forward to seeing you again at your next appointment!
Hebe - Front of House Manager
I came in for cut and balayage treatment. It was all around a very pleasant experience as usual. Chelsea was informative as always and gave great advice as to what look she think suited me best.
Hi Brittany,
Thank you for taking the time to share this amazing feedback! I'm really pleased to hear you had a pleasant experience in the salon and that Chelsea gave you great advice about your hair colour and cut!
We look forward to seeing you again soon!
Hebe - Front of House Manager
Fab haircut! Its refreshing to have a hairdresser that knows how to cut and style thick hair
Hi Dawn,
It's so great to hear your stylist looked after you and was able to give you a great hair cut for your thick hair! Thank you for taking the time to share this great feedback!
We look forward to seeing you again soon!
Hebe - Front of House Manager
Blow dry was efficient and looks great - have already had several compliments! Salon was clean and well set up for Covid precautions
Hi Imogen,
Thank you for taking the time to write a 5* review! Thrilled to hear found the salon clean and well prepared with Covid precautions - and that you had several compliments on your blow dry!
We hope to see you again soon!
Hebe - Front of House Manager
Lovely service and amazing stylist❤️
Hi Shanti,
Thank you for taking the time to write a 5* review! So happy to hear you had a great visit to the salon and that Sam looked after you well!
We hope to see you again soon!
Hebe - Front of House Manager
Loved the styling. Chelsea did wonders with my hair. Really happy with the haircut.
Hi Shwetha,
Thank you for taking the time to review your experience in the salon! Thrilled to hear Chelsea did a great job with your hair and you loved the hair cut and styling! We hope to see you again soon!
Hebe - Front of House Manager
Amazing as usual!
Hi Leon,
Thank you so much for taking the time to review your experience at Michael Franks! Thrilled to hear you had another amazing visit to the salon!
We hope to see you again soon!
Hebe - Front of House Manager
No one has ever cut my hair as good as Sam he was absolutely amazing, will definitely be going back to him.
Thanks mate
Hi Sareeha,
Thank you for taking the time to write a 5* review! Sam will be so pleased to hear you love your hair cut and will be coming back for another cut with him soon!
We look forward to seeing you at your next appointment!
Hebe - Front of House Manager
Professional and courteous as always. Very pleased.
Hi Cheryl,
Thank you for taking the time to share this amazing feedback! Thrilled to hear you had a great experience in the salon and the team looked after you well!
We look forward to seeing you again soon on your next visit!
Hebe - Front of House Manager
Absolutely amazing. I had doubts about such a big change in my hair but it came out better than I ever expected. I would gladly come here again
Hi Emily,
Thank you for taking the time to write a 5* review! It's brilliant to hear you had an amazing experience with us and that your hair your hair came out better than you were even expecting!
We look forward to seeing you again soon!
Hebe - Front of House Manager
Really happy with my hair after having it cut for the first time since lockdown. Callum asked questions about my hair and the style I wanted and explained how I could get the result I was looking for. Liked the products and I’m really pleased with the style - thank you!
Hello!
Thank you so much for taking the time to write a 5* review! Callum will be thrilled to hear you're really happy with your post-lockdown hair cut, and felt he listened to what you were looking for!
We hope to see you again soon!
Hebe - Front of House Manager
Haircut is really neat and just what I needed to make my hair feel full and healthy again. Will be coming back for colour and more haircuts
Hi Eloise,
Thank you for taking the time to review your experience at Michael Franks!
I'm so pleased to hear your hair feels full and healthy again after your cut with Callum! We look forward to seeing you again soon for future colour and cut appointments!
Hebe - Front of House Manager
It’s the best experience in the UK the environment is very clean tidy and comfortable. The hairdresser has great skill and offered me lots of advices On my hairstyle.
Hi Steve,
Thank you for taking the time to share this amazing feedback! It's so great to hear this is the best experience you've had of a hair cut in the UK! I'll forward these comments to your stylist!
We hope to see you again soon!
Hebe - Front of House Manager
Hebe was lovely and really listened to what I wanted. I am very happy with the cut and would definitely recommend her to others. Thank you.
HI Lucy,
Thank you for taking the time to review your experience in the salon! I'm really pleased to hear you're happy with your hair cut and felt listened to!
We hope to see you again soon!
Hebe - Front of House Manager
It’s such a relief to have my hair chopped after such a long time! The salon is set up brilliantly and I felt safe and comfortable from the moment I got there. Thomas was lovely and did a fantastic job with the cut. I’m really happy with it.
Hi Rachel,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a brilliant visit to the salon, we will forward this positive review to our team!
Hopefully see you again soon!
Aimee - Client Experience Manager
The salon was super clean, felt very comfortable and relaxed. Callum really took the time to talk to me about what I wanted and continued to do so as he was cutting. Definitely going back and can't wait for my next appointment!
Hi Alicia,
So happy to hear you left the salon loving your new hairstyle and will be returning!
Thank you for taking the time to review your experience in Michael Franks!
We look forward to seeing you again soon!
Aimee - Client Experience Manager
Callum did a great job, will try to book him next time
Hi Billy,
Thank you for taking the time to write a 5* review!
So pleased to hear Callum did a great job, we will forward this positive review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Lovely experience today. So happy with my colour and style Samual is amazingly talented and so warm and friendly excellent customer service my first hair appointment after lockdown so pleased with social distancing and care that has been put into place to keep everyone safe. I love these guys thank you so much xxxx
Hi Anne Marie,
Thank you for taking the time to write a 5* review!
So happy to hear you had a lovely experience and left loving your new hairstyle! We will forward this amazing review to Samual and the team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.