Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.89
1,902 verified reviews
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Value
Result
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Atmosphere
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amazing

Stevie Thompson
7th Aug 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

callum is amazing I always walk out with perfect hair despite what I have done to it before I go in ?

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Response from Michael Franks Liverpool One

Hi Stevie,

Thank you for taking the time to review your experience in Michael Franks!

So pleased to hear you have returned to the salon and had another great visit!

We look forward to seeing you soon!

Aimee - Client Experience Manager

fringe cut

Karen Piggott
7th Aug 2020
Team Member: Samuel
5.0
Appointment verified by SaloniQ Software

I had my haircut recently by Michael who did a fab job but my fringe needed trimming as it has grown so long. I rang the salon and was given an appointment.
Sam sorted my fringe out , no problem and no charge! Thank you so much .

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Response from Michael Franks Liverpool One

Hi Karen,

Thank you for taking the time to write a 5* review!

So happy to hear that you are loving your new hair cut and were able to come in for a fringe trim! We look forward to seeing you again soon!

Aimee - Client Experience Manager

Colour & cut

Michelle prior
6th Aug 2020
Team Member: Chellsi
5.0

I was made to feel really welcome, but then I always am at your salon. Chellsi is a miracle worker she made my hair look beautiful.

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Response from Michael Franks Liverpool One

Hi Michelle,

Thank you for taking the time to write a 5* review!

So happy to hear you have returned to the salon and had another great experience!

We look forward to seeing you again soon!

Aimee - Client Experience Manager

GO HERE!!!

Grace Evans
6th Aug 2020
Team Member: Samuel
5.0
Appointment verified by SaloniQ Software

This is such an amazing place!! I’m someone who usually hates the cliché salon experience but I felt totally welcome here! You can tell all the staff have so much pride in what they do and care a lot about the work they produce! Especially Sam! He talked me through the whole process and had so much knowledge and love for his craft! He’s given me my confidence back ?

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Response from Michael Franks Liverpool One

Hi Grace,

This is such a fantastic review, thank you so much for taking the time to review your experience.

We will forward this amazing review to Sam and the team!

We look forward to seeing you again soon!

Aimee - Client Experience Manager

Balayage

Anonymous
5th Aug 2020
5.0

Amazing. Callum did my balayage this week and did a fantastic job. My hair is thick and knotty and he kept his patience and made it look incredible. Already can’t wait to rebook!

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Response from Michael Franks Liverpool One

Hello,
Thank you for taking the time to review your experience at Michael Franks! Callum will be thrilled to know you love your balayage and are already looking forward to your next visit! See you soon!
Hebe - Front of House Manager

Another fab experience and Michael Franks

Steph Williams
4th Aug 2020
Team Member: Samuel
5.0
Appointment verified by SaloniQ Software

The first normal thing I’ve done for myself in months and it was amazing I walked out feeling so good. Excellent service as always. Felt 110% safe. Sam always does such an amazing job I couldn’t recommend enough. This salon is just lovely I travel from Chester to go and wouldn’t even think of going anywhere else. A real treat thankyou so much Sam xx

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Response from Michael Franks Liverpool One

Hi Steph,
Thank you for taking the time to share this amazing feedback! It's so lovely to hear you felt safe in the salon and that Sam looked after you so well, as always! We look forward to seeing you again soon!
Hebe - Front of House Manager

Amazing!!!

Lucy Clark
2nd Aug 2020
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Love my hair so much! Exactly what I was wanting and more. Michael was so lovely and really chatty and welcoming. Would deffo recommend this salon and will be coming back again soon!

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Response from Michael Franks Liverpool One

Hi Lucy,
Thank you for taking the time to review your experience in the salon! It's brilliant to hear you love your hair and came away with exactly what you were wanting! I'll pass this great feedback on to Michael!
We look forward to seeing you again on your next visit!
Hebe - Front of House Manager

NEW CLIENT

Sara
2nd Aug 2020
Team Member: Michael
5.0

Gerald did an excellent work. He is very knowledgeable. I am very pleased with the end result. I am definitely coming back.

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Response from Michael Franks Liverpool One

Hi Sara,
Thank you for taking the time to review your visit to Michael Franks! I'm really happy to hear Gerrard did a great job with your hair and that you're pleased with the end result! I will forward this brilliant feedback to him!
We look forward to seeing you again at your next appointment!
Hebe - Front of House Manager

Lovely experience

Brittany
2nd Aug 2020
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

I came in for cut and balayage treatment. It was all around a very pleasant experience as usual. Chelsea was informative as always and gave great advice as to what look she think suited me best.

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Response from Michael Franks Liverpool One

Hi Brittany,
Thank you for taking the time to share this amazing feedback! I'm really pleased to hear you had a pleasant experience in the salon and that Chelsea gave you great advice about your hair colour and cut!
We look forward to seeing you again soon!
Hebe - Front of House Manager

Fab haircut

Dawn Needham
1st Aug 2020
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Fab haircut! Its refreshing to have a hairdresser that knows how to cut and style thick hair

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Response from Michael Franks Liverpool One

Hi Dawn,
It's so great to hear your stylist looked after you and was able to give you a great hair cut for your thick hair! Thank you for taking the time to share this great feedback!
We look forward to seeing you again soon!
Hebe - Front of House Manager

Blow dry

Imogen H
31st Jul 2020
Team Member: Thomas-James
5.0
Appointment verified by SaloniQ Software

Blow dry was efficient and looks great - have already had several compliments! Salon was clean and well set up for Covid precautions

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Response from Michael Franks Liverpool One

Hi Imogen,
Thank you for taking the time to write a 5* review! Thrilled to hear found the salon clean and well prepared with Covid precautions - and that you had several compliments on your blow dry!
We hope to see you again soon!
Hebe - Front of House Manager

Amazing!

Shanti Palmer
31st Jul 2020
Team Member: Samuel
5.0
Appointment verified by SaloniQ Software

Lovely service and amazing stylist❤️

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Response from Michael Franks Liverpool One

Hi Shanti,
Thank you for taking the time to write a 5* review! So happy to hear you had a great visit to the salon and that Sam looked after you well!
We hope to see you again soon!
Hebe - Front of House Manager

Amazing

Shwetha Manoj
30th Jul 2020
Team Member: Chelsea
4.0
Appointment verified by SaloniQ Software

Loved the styling. Chelsea did wonders with my hair. Really happy with the haircut.

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Response from Michael Franks Liverpool One

Hi Shwetha,
Thank you for taking the time to review your experience in the salon! Thrilled to hear Chelsea did a great job with your hair and you loved the hair cut and styling! We hope to see you again soon!
Hebe - Front of House Manager

Excellent salon

Leon Pang
29th Jul 2020
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Amazing as usual!

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Response from Michael Franks Liverpool One

Hi Leon,
Thank you so much for taking the time to review your experience at Michael Franks! Thrilled to hear you had another amazing visit to the salon!
We hope to see you again soon!
Hebe - Front of House Manager

Amazing

Sareeha Quresha
29th Jul 2020
Team Member: Samuel
5.0
Appointment verified by SaloniQ Software

No one has ever cut my hair as good as Sam he was absolutely amazing, will definitely be going back to him.

Thanks mate

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Response from Michael Franks Liverpool One

Hi Sareeha,
Thank you for taking the time to write a 5* review! Sam will be so pleased to hear you love your hair cut and will be coming back for another cut with him soon!
We look forward to seeing you at your next appointment!
Hebe - Front of House Manager

Colour change

Cheryl Hardman
28th Jul 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Professional and courteous as always. Very pleased.

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Response from Michael Franks Liverpool One

Hi Cheryl,
Thank you for taking the time to share this amazing feedback! Thrilled to hear you had a great experience in the salon and the team looked after you well!
We look forward to seeing you again soon on your next visit!
Hebe - Front of House Manager

Miss

Emily Cain
28th Jul 2020
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Absolutely amazing. I had doubts about such a big change in my hair but it came out better than I ever expected. I would gladly come here again

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Response from Michael Franks Liverpool One

Hi Emily,
Thank you for taking the time to write a 5* review! It's brilliant to hear you had an amazing experience with us and that your hair your hair came out better than you were even expecting!
We look forward to seeing you again soon!
Hebe - Front of House Manager

Really happy

M
27th Jul 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Really happy with my hair after having it cut for the first time since lockdown. Callum asked questions about my hair and the style I wanted and explained how I could get the result I was looking for. Liked the products and I’m really pleased with the style - thank you!

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Response from Michael Franks Liverpool One

Hello!
Thank you so much for taking the time to write a 5* review! Callum will be thrilled to hear you're really happy with your post-lockdown hair cut, and felt he listened to what you were looking for!
We hope to see you again soon!
Hebe - Front of House Manager

Great haircut

Eloise Smith
27th Jul 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Haircut is really neat and just what I needed to make my hair feel full and healthy again. Will be coming back for colour and more haircuts

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Response from Michael Franks Liverpool One

Hi Eloise,
Thank you for taking the time to review your experience at Michael Franks!
I'm so pleased to hear your hair feels full and healthy again after your cut with Callum! We look forward to seeing you again soon for future colour and cut appointments!
Hebe - Front of House Manager

Best haircut experience in UK

Steve Hau
25th Jul 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

It’s the best experience in the UK the environment is very clean tidy and comfortable. The hairdresser has great skill and offered me lots of advices On my hairstyle.

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Response from Michael Franks Liverpool One

Hi Steve,
Thank you for taking the time to share this amazing feedback! It's so great to hear this is the best experience you've had of a hair cut in the UK! I'll forward these comments to your stylist!
We hope to see you again soon!
Hebe - Front of House Manager

First appointment at MF

Lucy
25th Jul 2020
Team Member: Hebe
4.0

Hebe was lovely and really listened to what I wanted. I am very happy with the cut and would definitely recommend her to others. Thank you.

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Response from Michael Franks Liverpool One

HI Lucy,
Thank you for taking the time to review your experience in the salon! I'm really pleased to hear you're happy with your hair cut and felt listened to!
We hope to see you again soon!
Hebe - Front of House Manager

Excellent

Rachel Avery
20th Jul 2020
Team Member: Thomas-James
5.0
Appointment verified by SaloniQ Software

It’s such a relief to have my hair chopped after such a long time! The salon is set up brilliantly and I felt safe and comfortable from the moment I got there. Thomas was lovely and did a fantastic job with the cut. I’m really happy with it.

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Response from Michael Franks Liverpool One

Hi Rachel,

Thank you for taking the time to review your experience in Michael Franks!

So pleased to hear you had a brilliant visit to the salon, we will forward this positive review to our team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Gorgeous

Alicia Foley
20th Jul 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

The salon was super clean, felt very comfortable and relaxed. Callum really took the time to talk to me about what I wanted and continued to do so as he was cutting. Definitely going back and can't wait for my next appointment!

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Response from Michael Franks Liverpool One

Hi Alicia,

So happy to hear you left the salon loving your new hairstyle and will be returning!

Thank you for taking the time to review your experience in Michael Franks!

We look forward to seeing you again soon!

Aimee - Client Experience Manager

Gréât service

Billy Walken
18th Jul 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum did a great job, will try to book him next time

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Response from Michael Franks Liverpool One

Hi Billy,

Thank you for taking the time to write a 5* review!

So pleased to hear Callum did a great job, we will forward this positive review to him!

Hopefully see you again soon!

Aimee - Client Experience Manager

Mrs

Anne Marie
18th Jul 2020
Team Member: Samuel
5.0

Lovely experience today. So happy with my colour and style Samual is amazingly talented and so warm and friendly excellent customer service my first hair appointment after lockdown so pleased with social distancing and care that has been put into place to keep everyone safe. I love these guys thank you so much xxxx

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Response from Michael Franks Liverpool One

Hi Anne Marie,

Thank you for taking the time to write a 5* review!

So happy to hear you had a lovely experience and left loving your new hairstyle! We will forward this amazing review to Samual and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Blowdry

Siobhan Gleeson
18th Jul 2020
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Excellent as always. I have quite difficult unruly hair at times and michael always leaves me with a perfectly bouncy smooth finish that lasts up to a week! Highly recommend this salon

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Response from Michael Franks Liverpool One

Hi Siobhan,

Thank you for taking the time to review your experience in Michael Franks!

So pleased to hear you have returned to the salon and had another great visit!

We look forward to seeing you again soon!

Aimee - Client Experience Manager

Haircut

Erica Bogar
16th Jul 2020
5.0
Appointment verified by SaloniQ Software

Very quick and professional, nice staff. Thank you

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Response from Michael Franks Liverpool One

Hi Erica,

Thank you for taking the time to review your experience in Michael Franks!

So pleased to hear you enjoyed your visit to the salon and our team looked after you well!

We hope to see you again soon!

Aimee - Client Experience Manager

Post lockdown cut and colour

Christine Jones
16th Jul 2020
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

So good to get my hair done!

Great cut and colour as usual from Michael.

All covid guidance followed.

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Response from Michael Franks Liverpool One

Hi Christine,

Thank you for taking the time to write a 5* review!

So happy to hear you are loving your new cut and colour!

We hope to see you again soon!

Aimee - Client Experience Manager

Cut With Callum

Kara Marie Carter
14th Jul 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum was an excellent stylist, I went from hair that was long and just below my shoulder blade to an align bob which I love, he did an excellent job of taking the pictures and ideas I had and making them into a style that worked for my face shape. Would highly recommend!

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Response from Michael Franks Liverpool One

Hi Kara,
Thank you for taking the time to share this amazing feedback! Callum will be so pleased to hear you love your new bob and felt he understood and delivered exactly what you were hoping for!
We look forward to seeing you again soon!
Hebe - Front of House Manager

Birthday Treat

Linda Des Forges
13th Jul 2020
Team Member: Thomas-James
5.0
Appointment verified by SaloniQ Software

Really enjoyed having my hair done on my Birthday. Thomas was lovely and transformed me from a drab mum of three into a glamorous, confident and ready to party woman.

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Response from Michael Franks Liverpool One

Hi Linda,
Thank you for taking the time to review your experience at Michael Franks! I'm so pleased to hear you enjoyed your birthday hair cut with Thomas and felt completely transformed! I hope you had a great time celebrating, and we hope to see you again soon!
Hebe - Front of House Manager

Very pleased!

Alicia Mcgiverin
13th Jul 2020
Team Member: Harry
5.0
Appointment verified by SaloniQ Software

Very lovely place easy to get to listened to exactly how I wanted my hair! very happy

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Response from Michael Franks Liverpool One

Hi Alicia,
Thank you for taking the time to review your experience in the salon! It's so great to hear you felt listened to by your stylist and came away with your hair exactly how you wanted it! We hope to see you again soon!
Hebe - Front of House Manager

Just Fab!

Oshin
12th Jul 2020
Team Member: Samuel
5.0
Appointment verified by SaloniQ Software

The haircut styling and overall experience was amazing. Much better than I expected. Definitely gonna go back again!!!

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Response from Michael Franks Liverpool One

Hi Oshin,
Thank you for taking the time to review us! Thrilled to hear your overall experience was amazing and exceeded your expectations! We look forward to seeing you again soon!
Hebe - Front of House Manager

New customer

Michael Ball
12th Jul 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Very happy to have stumbled across here by accident when I was desperate for a post lockdown cut! I'll definitely be back. Thank you Callum

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Response from Michael Franks Liverpool One

Hi Michael,
Thank you for taking the time to write a 5* review! Thrilled to hear you had a great experience in the salon and will be back again! We look forward to seeing you on your next visit!
Hebe - Front of House Manager

Thank you!

Mikiko Wilkinson
11th Jul 2020
Team Member: Harry
5.0
Appointment verified by SaloniQ Software

I've been waiting for this appointment for a long time, after a DIY haircut during the lockdown. It's all good now, thankfully, Harry yet again gave a great hair cut. Thank you.

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Response from Michael Franks Liverpool One

Hi Mikiko,
Thank for your taking the time to write a 5* review! So pleased your hair cut was worth the wait and that Harry looked after you well!
We hope to see you again soon!
Hebe - Front of House Manager

Mr

Anonymous
11th Jul 2020
5.0

V happy. Callum is welcoming, professional and I walked away with a great cut. I highly recommend for gents or short styles.

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Response from Michael Franks Liverpool One

Hello,
Thank you for taking the time to review your experience at Michael Franks! I'm so happy to hear Callum made you feel welcome and gave you a great hair cut. Thank you for recommending him!
We hope to see you again soon!
Hebe - Front of House Manager

Excellent cut and great chat!

Alex Palmer
10th Jul 2020
Team Member: Thomas-James
5.0
Appointment verified by SaloniQ Software

Fabulous cut by Thomas who rectified what had become a lockdown mane. Great chat too and I left the salon feeling a lot happier than I had been on arrival! Thank you!

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Response from Michael Franks Liverpool One

Hi Alex,
Thank you for taking the time to share this brilliant feedback! I'm so pleased to hear you enjoyed your hair cut with Thomas and left feeling much better than when you arrived.
We hope to see you again soon!
Hebe - Front of House Manager

Beautiful blonde

Paula Whatson
10th Jul 2020
Team Member: Michael
4.5
Appointment verified by SaloniQ Software

My first visit to MF and all I can say is my whole experience considering under masks was great. Once I explained to Michael what I wanted to achieve the end result was perfect. I never doubted I would come out of the salon disappointed. I look forward to every hair appointment in the future Thank you Michael

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Response from Michael Franks Liverpool One

Hi Paula,
Thank you for taking the time to share this brilliant feedback! Thrilled to hear your end result was just what you were hoping for!
We look forward to seeing you again soon for your next appointment!
Hebe - Front of House Manager

Lovely experience

Becky Bower
10th Jul 2020
Team Member: Thomas-James
5.0
Appointment verified by SaloniQ Software

My first haircut since lockdown and what a lovey experience - thank you so much Thomas for explaining everything and making me feel super comfortable. Plus lovely to chat to and I feel like a new woman with my new hair! Thank you x

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Response from Michael Franks Liverpool One

Hi Becky,
Thank you for taking the time to write a 5* review! Thomas will be so pleased to hear you had such a great time in the salon, felt comfortable and left loving your new hair!
We hope to see you again soon!
Hebe - Front of House Manager

Fab

Rosie
9th Jul 2020
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

I've lived in Liverpool for 10 years and finally found a salon I trust that I can keep going back to! Shannon is a star.

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Response from Michael Franks Liverpool One

Hi Rosie,
Thank you for taking the time to review your experience at Michael Franks! Shannon will be really happy to hear you love your hair and we're so pleased to be the salon you can trust in Liverpool! We look forward to seeing you again soon on your next visit!
Hebe - Front of House Manager

fab

Marie Patrick
9th Jul 2020
Team Member: Michael
5.0

felt very safe. staff our so friendly and make you feel good

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Response from Michael Franks Liverpool One

Hi Marie,
Thank you for taking the time to review your experience at Michael Franks! It's brilliant to hear you felt safe in the salon and that the team looked after you well!
I will forward this great feedback to them!
We hope to see you again soon!
Hebe - Front of House Manager

Always brilliant

Verity Hall
9th Jul 2020
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

Brilliant as always- salon clean, tidy and well organised so no anxieties there. Very happy with cut/ colour and look forward to my next visit. Highly recommend if your looking for a good quality, reliable and friendly salon!

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Response from Michael Franks Liverpool One

Hi Verity,

So happy to hear you have returned to the salon and had another great experience! It’s so lovely to hear such positive reviews!

We will forward this review to your stylist!

Hopefully see you again soon!

Aimee - Client Experience Manager

After lockdown hairdo

Ann-Marie Bilsborough
9th Jul 2020
Team Member: Samuel
5.0
Appointment verified by SaloniQ Software

Lovely welcome back from Sam. I felt really safe lots of space between chairs and customers. Exactly the same excellent service but with extra precautions thank you

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Response from Michael Franks Liverpool One

Hi Ann-Marie,
Thank you for taking the time to write a 5* review. It makes us so happy to hear you felt welcome and safe in the salon and received the same great service as always despite the new measures!
I'll forward this brilliant feedback to Sam and the team!
We hope to see you again soon,
Hebe - Front of House Manager

Very relaxed

Pauline Bolland
8th Jul 2020
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

I sometimes feel a little intimidated by a new salon and quite uncomfortable but I felt relaxed as soon as I entered. The stylist was lovely and I am very pleased with the result

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Response from Michael Franks Liverpool One

Hi Pauline,
Thank you for taking the time to review your experience at Michael Franks. I'm really pleased to hear you felt relaxed in the salon and that Shannon looked after you well and gave you a great hair cut! I will forward this excellent feedback to her!
We hope to see you again soon,
Hebe - Front of House Manager

Amazing as always

Sarah Mccartney
8th Jul 2020
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Such a pleasure to be back with Michael doing my cut ans colour. The team have worked hard to ensure cliebts and their safety. It was great to be there and my hair is amazing as always ?

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Response from Michael Franks Liverpool One

Hi Sarah,
Thank you for taking the time to share this amazing feedback! Thrilled to hear you had a great experience, found the salon safe with the new measures and are loving your hair by Michael!
We look forward to seeing you again on your next visit!
Hebe - Front of House Manager

Love it!

Stephanie
7th Jul 2020
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Had a restyle after lockdown loved my hair that Callum created. He just knows what to do all the time.

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Response from Michael Franks Liverpool One

Hi Stephanie,
Thank you for taking the time to review your experience in the salon! I'm so pleased to hear you loved your hair by Callum! I'll pass this great feedback on to him!
We hope to see you again soon!
Hebe - Front of House Manager

Great cut as always

Helena Kennedy
7th Jul 2020
Team Member: Chelsea
4.5
Appointment verified by SaloniQ Software

Great cut as always. Talked through what I wanted and what would work for me. Friendly and attentive service and salon followed all current covid-19 guidelines. Will return for colour in a few weeks.

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Response from Michael Franks Liverpool One

Hi Helena,
Thank you for taking the time to review your experience at Michael Franks! I'm so pleased to hear your stylist was friendly and attentive and that you are happy with your cut! We look forward to seeing you soon for your colour appointment!
Hebe - Front of House Manager

Lovely Cut

Hannah Wilder
6th Jul 2020
Team Member: Thomas-James
5.0
Appointment verified by SaloniQ Software

Really lovely and chatty. Really nice cut too. V.happy!

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Response from Michael Franks Liverpool One

Hi Hannah,
Thank you for taking the time to leave this brilliant feedback! I'm so pleased to hear you're happy with your cut and enjoyed your visit!
We hope to see you again soon!
Hebe - Front of House Manager

Fantastic visit, as always

Mrs June Doyle
6th Jul 2020
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Felt very safe in these difficult times. Colour and cut fabulous. Michael is really nice and caring.

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Response from Michael Franks Liverpool One

Hi June,
Thank you for taking the time to write a 5* review! I'm really pleased to hear you felt safe in the salon and love your colour and cut by Michael!
We hope you see you again soon!
Hebe - Front of House Manager

Great experience

Abby Hallam
6th Jul 2020
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

Great to get my hair done again, especially in a place that has been cleaned well and even appointments booked around each other so I didn't have to be close to another customer when getting my hair washed or cut. I appreciated the rules set for both staff and customers to avoid contact as much as possible. Very welcoming environment.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Abby,
Thank you for taking the time to share this brilliant feedback! I'm so pleased to hear you enjoyed your visit to the salon and found it clean and well organised so you were able to maintain social distancing!
We look forward to seeing you again on your next appointment!
Hebe - Front of House Manager

Highly recommended

Mr Nick Chados
5th Jul 2020
Team Member: Samuel
5.0
Appointment verified by SaloniQ Software

I had my first haircut with Sam who is a nice chap and also gives you great tips that help with your styling. He delivered a lovely result which definitely made me happy. I will be back again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Nick,
Thank you for taking the time to review your experience in the salon! It's great to hear Sam looked after you well and that you're happy with your new cut! We look forward to seeing you again on your next visit!
Hebe - Front of House Manager