Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Hair
Great 1st time experience -thank you! ☺️
Hi Samantha,
Thank you for taking the time to write a 5* review! It's brilliant to hear you had a great first experience at Michael Franks! We hope to see you again soon!
Hebe - Client Experience Manager
Chelsea was very welcoming, efficient and thorough, I look forward Tony 2Nd appointment.
Hi Sharyn,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear that Chelsea looked after you well, we will forward this great review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager
Brilliant as ever really happy ?
Hi Mandy,
Thank you for taking the time to write a 5* review!
So pleased to hear that you had a great visit to the salon!
Hopefully see you again soon!
Aimee - Client Experience Manager
Amazing stylist, showed her one photo of an updo and she had it done within half an hour. Lovely woman - thank you!
Hi Samantha,
Thank you for taking the time to write a 5* review!
So pleased to hear that you got the exact hairstyle you requested and it was done in a reasonable amount of time! We will forward this review to your stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager
I had the lovely Samuel cut my hair, he was so lovely and professional and have me some great advice for my hair. The cut came out amazing and he styled it so well!Definitely coming back to have my colour done next. :)
Hi Chloe,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Samuel looked after you well during your visit, we will forward this amazing review to him!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Wonderful haircuts here for me (chelsea) and my daughter (sarah jane) as well as a beautiful facial and eyebrow tidy. Would highly recommend. Will definitely be returning x
Hi Lindsey,
Thank you for taking the time to review you experience at Michael Franks! I'm so glad to hear that you and your daughter both love your hair cuts and that you also enjoyed the facial and brow treatments! Thank you for recommending us!
We look forward to seeing you both at your next appointments!
Hebe - Client Experience Manager
I’m a bit late in posting a review (September) great service fantastic cut by Chelsea very welcoming and great atmosphere
Hi Jack,
It's so great to hear that you loved your cut by Chelsea, and enjoyed your visit to the salon! Thank you for taking the time to share this great feedback, I will forward it on to the team!
We look forward to seeing you again on your next visit!
Hebe - Client Experience Manager
Love this shop great staff all very friendly and welcoming 5*****
Hi Jack,
Thank you for taking the time to write a 5* review! So glad to hear that you had a great experience and found the atmosphere to be friendly and welcoming! We hope to see you again soon!
Hebe - Client Experience Manager
Robert is fantastic - he did such an amazing job of taming my frizzy hair and creating a smooth, bouncy blow-dry. Highly recommend!
Hi Nisha,
Thank you for taking the time to write a 5* review! Rob will be thrilled to hear you loved your blow dry - I will pass on this amazing feedback to him!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
A lovely salon with a professional but friendly feel. Service was great, a proper consultation where I was listened to, amazing product range which smelt and felt premium. Loved the added touches you just don’t get outside of London usually, like a branded hand wrapped piece of cake. I’ve booked my next appointment already!
Hi Jinny,
Thank you so much for taking the time to share this amazing feedback! So pleased to hear you were well looked after by Chelsea and the team; we love the hand wrapped cakes we have in the salon too!
We're looking forward to seeing you at your next appointment!
Hebe - Client Experience Manager
First time here and I absolutely loved it! Thank you Chelsea, will definetely come back
Hello,
Thank you for taking the time to review your visit to Michael Franks! I'm so happy to hear you loved your experience in the salon and that Chelsea and the team looked after you!
We hope to see you again soon!
Hebe - Client Experience Manager
Anna was very friendly and professional as always.
Hi Laura,
Thank you for taking the time to review your experience at Michael Franks! So pleased to hear Anna looked after you well during your visit!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
This was my first time at this hairdressers - My stylist, Sam, was an absolute gem and amazing at cutting curly hair! The best haircut I’ve had in a long, long while! Would 110% recommend ? and I will be returning!
Hi Lella,
Thank you so much for taking the time to write a 5* review! Sam will be thrilled to hear your hair cut is the best you've had in a long time and that you enjoyed your visit!
We look forward to seeing you at your next appointment!
Hebe - Client Experience Manager
Great blow dry by Callum....super products used. Thank You
Hi Sharon,
Thank you for taking the time to review your experience at Michael Franks! So pleased you loved your blow dry and the products used! I will forward this review to Callum and the team!
Hope to see you again soon!
Hebe - Client Experience Manager
Harry was lovely and had full confidence in him colouring, cutting and styling my hair. Nice atmosphere and staff are friendly and welcoming. Will definitely be back x
Hello,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear Harry looked after you well during your visit and you left the salon loving your new hair style! We will forward this amazing review to Harry and the team!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Thanks, really for good and professional job. I'm so happy person. See you soon. Thanks.
Hi Remyyga,
Thank you for taking the time to write a 5* review!
So pleased to hear you had a great visit to the salon, we will forward this amazing review to the team!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Phoned at 10am and was sitting in chair at 10.10 as stay above the shop .great service.
Hi Derek,
Thank you for taking the time to write a 5* review!
So happy to hear we were able to accommodate you as soon as possible, it’s so amazing to hear such a positive review!
Hopefully see you again soon!
Aimee - Client Experience Manager
Have always had excellent experiences at Michael Franks and love my hair more and more every time I go! Michael is amazing, always knows exactly what I want and couldn’t recommend him enough!
Hi Victoria,
Thank you for taking the time to review your experience in Michael Franks and for recommending us!
So pleased to hear that you have returned to the salon and had another great experience! We will forward this fantastic review to Michael and the team!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Absolutely amazing made me feel so confident thank you so much ❤️
Hi Miah,
Thank you so much for taking the time to review your experience at Michael Franks! It's so great to hear that you loved your hair cut and left feeling more confident! I will forward this amazing review to Harry!
Hope to see you again soon!
Hebe - Client Experience Manager
Harry was fantastic, cut my hair beautifully ! Thank you
Hi Sally,
Thank you for taking the time to share this amazing feedback! So pleased to hear you love your hair cut!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
Absolutely amazing ! Love my new fringe ! Exactly what I asked for !
Hi Faye,
Thank you for taking the time to review your experience at Michael Franks! Rob will be so pleased to hear that you love your new fringe and enjoyed your visit! I will forward this amazing review to him!
We hope to see you again soon!
Hebe - Client Experience Manager
Callum’s attention to detail was brilliant. He made sure he talked me through how he would cut my hair ...can’t recommend him enough. I loved my cut and blow dry !! A lovely experience , next time I’m in Liverpool from London I will definitely book in to have my hair done by him ..thank you Callum ? a happy customer
Hi Sue,
Thank you for taking the time to write a 5* review! I'm so pleased to hear that Callum was attentive to you during your appointment and that you loved your hair! We look forward to seeing you again next time you're in Liverpool!
Hebe - Client Experience Manager
Got a wash , cut & blow-dry, and even with my head of curls he got it straight with just the blow-dry. (Not many people can do without straighteners)
I'm very picky about my hair but I'll 100% be going back. Cut was perfect!
Listened to what I wanted , took time to talk me through what he was doing. Very friendly.
Thank you ?
Hello,
Thank you for taking the time to review your cut and blow dry at Michael Franks! It's so great to hear you had such a positive experience and that your stylist was friendly and did your hair perfectly!
We look forward to seeing you again on your next visit!
Hebe - Client Experience Manager
Loved Callum knew exactly what I wanted. Very professional.
Lovely salon. Thank you.
Hi Stephanie,
So pleased to hear that Callum looked after you well and knew just what you wanted! Thank you for taking the time to review us!
We hope to see you again soon!
Hebe - Client Experience Manager
Ilona (aged two) loves & trusts Kate. The condition of Ilona s hair has improved dramatically under Kate’s care. Kate has unending patience with such a young child & shown her that visiting the hairdresser is so enjoyable x
Hello,
I'm so pleased to hear that Ilona had such a positive experience in the salon and that her hair has dramatically improved since seeing Kate! Thank you for taking the time to review us!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
Jai (aged 7) has never had Robert as her stylist before. When he asked her how she wanted her braids done Jai chose triangle shapes. Robert did a great job. When she saw her hair in the mirror her face lit up. Thank you Robert x
Hello,
Thank you for taking the time to write a 5* review! Rob will be so pleased to hear that Jai enjoyed her visit to the salon and loved her braids!
We hope to see you again soon!
Hebe - Client Experience Manager
Jai (aged 7) has never had Robert as her stylist before. When he asked her how she wanted her braids done Jai chose triangle shapes. Robert did a great job. When she saw her hair in the mirror her face lit up. Thank you Robert x
Hello,
Thank you for taking the time to write a 5* review! Rob will be so pleased to hear that Jai enjoyed her visit to the salon and loved her braids!
We hope to see you again soon!
Hebe - Client Experience Manager
So so happy with the results! Brought my hair back to life. A lovely friendly, professional salon ??♀️ Chellsi rescued my rubbish hair with a fab colour and I’ve had my fave ever blow dry from Michael. Thank you!
Hi Sophie,
Thank you for taking the time to review your experience at Michael Franks! It's so lovely to hear how happy you are with your hair after your visit! I will forward this amazing review to Chellsi and Michael!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
Fabulous once again Rob is attentive and meticulous my hair looks lovely thank you so much
Hi Karen,
Thank you for taking the time to review your experience at Michael Franks! I'm so pleased to hear that you were well looked after during your visit and that you love the result too!
We hope to see you again soon!
Hebe - Client Experience Manager
It had been over four months since I had my roots done, my hair was in pretty bad shape. Michael did an amazing job as always. Feel loads better about myself and I love the colour. Thank you ?
Hi Jemma,
Thank you for taking the time to write a 5* review! It's so great to hear that you love your new hair colour and that you feel better about yourself now! I will forward this review to Michael and the team!
Hopefully see you again soon!
Hebe - Client Experience Manager
Wanted a bit of a change from my usual haircut and Chellsi did not disappoint, she did an amazing job. Highly recommend! Thank you!
Hi Daniel,
Thank you for taking the time to write a 5* review! So pleased to hear that you love your new hair cut by Chellsi! I will forward this amazing review to her!
We hope to see you again soon!
Hebe - Client Experience Manager
One of the best cuts I've had, from the gentle wash right through to the careful finishing Hebe did a lovely job throughout
Hi Rachel,
Thank you for taking the time to review your experience at Michael Franks! I'm so happy to hear that your hair cut was one of the best you've had and that you enjoyed your visit!
We hope to see you again soon!
Hebe - Client Experience Manager
Overall I had a brillant experience at Micheal Franks salon. I love my new haircut, such good value for money!
Hi Aimee,
Thank you for taking the time to write a 5* review! So pleased you had a brilliant experience overall and that you love your new hair cut!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
Good
Hi Ani,
So pleased to hear you had another great visit to the salon! Thank you for taking the time to review us!
We look forward to seeing you again at your next appointment!
Hebe - Client Experience Manager
Great
Hi Ani,
Thank you for taking the time to write a 5* review! Really glad to hear that you had a great experience in the salon!
We hope to see you again soon!
Hebe - Client Experience Manager
A big thank you to Sam for looking after me and my hair so well ?. Love the colour and how healthy it feels ?
Hi Ann-Marie,
Thank you for taking the time to write a 5* review! I'm so pleased to hear you love your hair colour and that it feels healthier! I will forward this fantastic review to Sam and the team!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
Absolutely no complaints, very friendly, great haircut and advice
Hello,
Thank you for taking the time to review us! So pleased to hear that you had a great experience in our salon! We hope yo see you again soon!
Hebe - Client Experience Manager
Unfortunately the machine that trimmed my hair was broke and scratched my skin on the back of my neck, I went for a haircut now I'm bruised
Hi Igor,
Thank you for taking the time to review your experience in the salon! I'm really sorry to hear that you've found that your neck was scratched by the clippers. We were unaware of this happening on the day but I will call you as soon as possible to discuss this further and see what we can do for you.
Kind regards,
Hebe - Client Experience Manager
Great service, beautiful hair.Callum is always listening and giving great advise for you hairstyle or colour
Hi Ani,
Thank you for taking the time to review your experience in the salon! So happy to hear that Callum looked after you well and gave you great advice for your hair!
We hope to see you again soon!
Hebe - Client Experience Manager
Samuel has done my hair before and always does an amazing job! Really happy with how it’s turned out I love it :)
Hi Natalie,
Thank you for taking the time to write a 5* review! I'm so happy to hear you love your hair and always have a positive experience in the salon!
We hope to see you again soon!
Hebe - Client Experience Manager
This was my first experience at Michael Franks and it wont be the last.
I normally feel a bit out of place in salons as I'm not the usual girly girl, however I was was made to feel very comfortable and well looked after. Callum was very attentive, making sure I was happy throughout and the finished cut was just what I wanted.
I'll definately be back again soon!
Thank you.
Hi Michelle,
Thank you for taking the time to review your experience at Michael Franks! I'm really pleased to hear that the team made you feel welcome in the salon and that your hair cut was just what you wanted!
We look forward to seeing you again on your next visit!
Hebe - Client Experience Manager
The best haircut I've ever had. Chellsi worked miracles with my hair and gave me exactly what I wanted. Can't wait to come back!
Hi Grace,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving your new hair style created by Chellsi, we will forward this amazing review to her!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Yet again it was a pleasure having Sam do my hair . He takes care to listen to what you want and what products will work on my hair . I absolutely love the way he styles my hair and am looking forward to my next appointment .
Hi Lisa,
So happy to hear you have returned to the salon and had another great experience! We will forward this amazing review to Sam and the team!
Thank you for taking the time to review us!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
The staffs are really kind and professionally! A lit bit pricey but worth it!
Hi Grace,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear our team looked after you well during your visit, we will forward this great review to them!
Hopefully see you again soon!
Aimee - Client Experience Manager
Kate did a brilliant job cutting my hair. She managed to get just the style I wanted so it suited me!
Hi Frances,
Thank you for taking the time to write a 5* review!
So pleased to hear you are loving your new hair style created by Kate! We will forward this amazing review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager
I was nervous having a new fringe cut in but I showed Chelsea a picture of how I would like it and the result was even better! Lovely atmosphere in the salon too. Thank you so much!
Hi Sian,
So pleased to hear you are loving your new hair style created by Chelsea, we will forward this fantastic review to her!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager
Love my hair! Callum was incredibly nice and made sure I had it done the way I had pictured.
Hi Lucy,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear Callum created the look you desired, we will forward this fantastic review to him!
We hope to see you again soon!
Aimee - Client Experience Manager
Friendly guys, chilled atmosphere, good music and ofc fab hair cut ?♀️
Hi Jessica,
Thank you for taking the time to write a 5* review!
So pleased to hear you enjoyed your visit to the salon, we will forward this amazing review to the team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Great look for the wedding I was going to, I showed Callum what style I wanted and he styled it perfectly, a true professional. Thankyou
Hi Dawne,
Thank you for taking the time to review your experience at Michael Franks! I'm so pleased to hear that Callum styled your hair just how you wanted it and gave you a great wedding look!
We hope to see you again soon!
Hebe - Client Experience Manager
Callum was friendly, he took time to discuss my desired haircut. He also recommended the kind of products I should use for my hair. All and all I am happy with my haircut and will definitely visit again.
Hi Iffat,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Callum looked after you well and did a great job throughout the service to create your desired look! We will forward this amazing review to Callum!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.