Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Love my wavy hair and the conditioner is sooo good.
Thank you so much Callum :)
Hi Jieyun,
Thank you for taking the time to write a 5* review!
So pleased to hear that you left the salon loving your hairstyle, we will forward this amazing review to Callum and the team!
Hopefully see you again soon!
Aimee - Client Experience Manager
I'm a complete hairdresser phobic and a bit anxious due to previous experiences. From the minute I walked in I was made to feel at ease. Kate did my hair and picked up on my anxiety in a really good way. She put me at ease and explained every detail. I'm so made up with how my hair looks. I moved to a new area 2 years ago and have been trying to find a stylist who understands completely and Kate totally got the type of style I was looking for. Brilliant experience and im extremely delighted with my new look. Looking forward to my next visit.
Hi Laura,
Thank you for taking the time to review your experience at Michael Franks! I'm so pleased to hear you were made to feel at ease and that your stylist gave you a hair style you love! Kate will be thrilled to hear this amazing feedback!
We look forward to seeing you again at your next appointment!
Hebe - Front of House Manager
Shanon was amazing. I got a blow dry and styling- I have semi-Afro hair and she handled it marvelously.
Hi Rayan,
Thank you for taking the time to review your experience at Michael Franks! So pleased to hear your stylist handled your hair well and you were happy with your blow dry! I will forward this amazing feedback to Shannon and the team!
We hope to see you again soon!
Hebe - Front of House Manager
Lovely hairdresser, so friendly and professional!
Hi Emma,
Thank you for taking the time to write a 5* review! I'm so happy to hear you enjoyed your visit to the salon and that the team looked after you!
We hope to see you again soon!
Hebe - Client Experience Manager
Excellent value for money, staff very professional and attentative. Callum did a wonderful job. Will definitely be back again!
Hi Diana,
Thank you for taking the time to share this amazing feedback! It's great to hear you were looked after well by Callum and the team - and felt your service was great value too! I will forward this fantastic review to the team!
We hope to see you again soon!
Hebe - Client Experience Manager
Chelsea knows her stuff. My hair has not felt this good in a long time. Very happy
Hello,
Thank you for taking the time to review your experience at Michael Franks! So pleased to hear you're happy with your hair cut by Chelsea!
We hope to see you again soon!
Hebe - Client Experience Manager
Well what can I say but I just love coming to micheal. I decided in April to go from a long Bob to a pixie it looked amazing everyone commented on the cut etc...because my hair grows so fast I've decided to grow back my bob... I've persevered with the grow out of 7 week's had a little cut today to straighten back and micheal said by Xmas eve I should have a little Bob cut. I just love coming in especially on a Sunday it's so chilled having a coffee with a few nice magazines. I love the little personalized little cake wrapped in Micheal Frank's paper and sticker it's so cute. They deserve to be successful as they all work so hard. They also sell these beautiful new candles which smell divine although rather expensive but beautiful. The salon is immaculate everything is perfect. It's a great location so if your in Liverpool for a hen party etc great place to get blowdry in the heart of the ropewalks
Hi Estelle,
Thank you so much for taking the time to share this lovely feedback! It makes us so happy to hear how much you enjoyed your visit to Michael Franks and found the atmosphere relaxed! We love the products and little cakes too!
I will forward this fantastic review to Michael and the team!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
She was very good
Hello,
Thank you for taking the time to review your experience at Michael Franks! Really pleased to hear you enjoyed your service and that your stylist looked after you! We hope to see you again soon!
Hebe - Client Experience Manager
Brilliant haircut by Yasmin, really friendly and great service. Will definitely come here again.
Hello,
Thank you for taking the time to review your experience at Michael Franks! So pleased to hear you love your hair cut and that you were well looked after by the team!
We hope to see you again soon!
Hebe - Client Experience Manager
Wonderful first hairstyle from Harry, I will definitely become a regular client at this lovely, accessible and friendly hair salon. I also enjoyed nice decaffeinated coffee in smart crockery which also made the experience very welcoming.
Hi Linda,
Thank you for taking the time to review your experience at Michael Franks! I'm so happy to hear your first visit was friendly, welcoming and accessible - and that you love your hair cut by Harry too! We look forward to seeing you again on your next visit!
Hebe - Client Experience Manager
Harry did my make on the 8th November and it was amazing would recommend time and time any I will be going back love it thank you so much xx
Hi Carla,
Thank you for taking the time to review your experience at Michael Franks! Thrilled to hear that you loved your make up by Harry and that you'd recommend us!
We hope to see you again soon!
Hebe - Client Experience Manager
Made up with haircut, relaxing atmosphere, great customer experience. Will go again :)
Hi David,
Thank you for taking the time to share this great feedback! Thrilled to hear you're pleased with your hair cut and enjoyed the atmosphere in the salon! We look forward to seeing you again soon!
Hebe - Client Experience Manager
Another amazing cut and finish so glad I discovered Harry never had so many compliments
Hi Marie,
Thank you for taking the time to review your experience at Michael Franks! So pleased to hear your cut and finish has received so many compliments! I will forward this lovely review to Harry!
Hope to see you again soon!
Hebe - Client Experience Manager
Lovely manicure
Hi Jill,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you loved your manicure by our beautician!
Hopefully see you again soon!
Aimee - Client Experience Manager
Had a lovely time at Michael Franks today. Hebe is lovely and cut my hair brilliantly.
Hi Judy,
Thank you for taking the time to share this lovely feedback! So pleased to hear you enjoyed your visit to the salon and are happy with your hair cut!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
Harry was absolutely amazing! My hair looks beautiful and its everything I wanted! My hair looks so natural and so healthy. I will definitely be returning and I highly recommend this salon and Harry.
Hi Beth,
Thank you for taking the time to review your experience at Michael Franks! It's amazing to hear that your hair is everything you wanted it to be! Thank you for recommending us!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
I was so pleased with my make up it looked fab !
Hi Hayley,
I'm so glad to hear you loved your make up! Thank you for taking the time to write a 5* review!
See you again soon!
Hebe - Client Experience Manager
I was very pleased with my blow dry !
Hi Hayley,
Thank you for taking the time to review your experience in the salon! So pleased you were happy with your blow dry!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
Made up with the advice and haircut
Place is boss la im telling ya
Hi Marc,
Thank you for taking the time to write a 5* review! So happy to hear you were pleased with your hair cut and the advice given to you!
We hope to see you again soon!
Hebe - Client Experience Manager
Harry was so kind and made me feel welcome and made my hair look so great, absolutely love it :)
Hi Victoria,
Thank you for taking the time to review your experience at Michael Franks!
It's so great to hear that Harry made you feel welcome and that you loved your hair! I will forward this lovely review to him!
We hope to see you again soon!
Hebe - Client Experience Manager
I've been trying different hairdressers since arriving in Livrpool nearly 3 years ago, hunting for The One. While substantially more expensive than others I've tried, you really do get what you pay for. Great cut and lots of care and thought in the process. Thank you Chellsi!
Hi Kerry,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you have found ‘the One’, we will forward this amazing review to Chellsi and the team!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
First visit, and Kate was wonderful at helping me with a short cropped restyle!
Appointment ran on time, clean salon and very reasonably priced.
Already booked my next appointment
Hi Emma,
Thank you for taking the time to write a 5* review!
So pleased to hear that you had a great experience in our salon, we will forward this amazing review to Kate and the team!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Wonderful haircut, exactly what I asked for. Chellsi is pleasant, jolly and a joy to talk to.
Hi Al,
Thanks so much for taking the time to share this amazing feedback! Chellsi will be so pleased to hear that you love your hair cut and enjoyed your time in the salon! I will forward this review to her!
We hope to see you again soon!
Hebe - Client Experience Manager
Samuel gave me a great haircut a few weeks ago! I have short hair that’s thick and grows fast, not many stylists find it easy to work with. Samuel understood what I was looking for, and paid great attention to detail! The reception staff were very friendly. Great service!
Hi Serena,
Thank you for taking the time to write a 5* review! It's so great to hear that Sam was able to give you the hair cut you were looking for and that the team were friendly and accommodating during your visit! I will forward this great review to the team!
We hope to see you again soon!
Hebe - Client Experience Manager
Sam was brilliant. Really professional and accommodating.
Salon was a little on the cold side (or would have given atmosphere 5*)
Hi Johnathon,
Thank you for taking the time to review your experience at Michael Franks! So happy to hear Sam looked after you during your visit! I'm sorry you found the salon a little bit chilly - we had a fault on the heater which meant it wasn't putting out as much heat as usual, but it's all sorted now!
We hope to see you again soon!
Hebe - Client Experience Manager
Great 1st time experience -thank you! ☺️
Hi Samantha,
Thank you for taking the time to write a 5* review! It's brilliant to hear you had a great first experience at Michael Franks! We hope to see you again soon!
Hebe - Client Experience Manager
Chelsea was very welcoming, efficient and thorough, I look forward Tony 2Nd appointment.
Hi Sharyn,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear that Chelsea looked after you well, we will forward this great review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager
Brilliant as ever really happy ?
Hi Mandy,
Thank you for taking the time to write a 5* review!
So pleased to hear that you had a great visit to the salon!
Hopefully see you again soon!
Aimee - Client Experience Manager
Amazing stylist, showed her one photo of an updo and she had it done within half an hour. Lovely woman - thank you!
Hi Samantha,
Thank you for taking the time to write a 5* review!
So pleased to hear that you got the exact hairstyle you requested and it was done in a reasonable amount of time! We will forward this review to your stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager
I had the lovely Samuel cut my hair, he was so lovely and professional and have me some great advice for my hair. The cut came out amazing and he styled it so well!Definitely coming back to have my colour done next. :)
Hi Chloe,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Samuel looked after you well during your visit, we will forward this amazing review to him!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Wonderful haircuts here for me (chelsea) and my daughter (sarah jane) as well as a beautiful facial and eyebrow tidy. Would highly recommend. Will definitely be returning x
Hi Lindsey,
Thank you for taking the time to review you experience at Michael Franks! I'm so glad to hear that you and your daughter both love your hair cuts and that you also enjoyed the facial and brow treatments! Thank you for recommending us!
We look forward to seeing you both at your next appointments!
Hebe - Client Experience Manager
I’m a bit late in posting a review (September) great service fantastic cut by Chelsea very welcoming and great atmosphere
Hi Jack,
It's so great to hear that you loved your cut by Chelsea, and enjoyed your visit to the salon! Thank you for taking the time to share this great feedback, I will forward it on to the team!
We look forward to seeing you again on your next visit!
Hebe - Client Experience Manager
Love this shop great staff all very friendly and welcoming 5*****
Hi Jack,
Thank you for taking the time to write a 5* review! So glad to hear that you had a great experience and found the atmosphere to be friendly and welcoming! We hope to see you again soon!
Hebe - Client Experience Manager
Robert is fantastic - he did such an amazing job of taming my frizzy hair and creating a smooth, bouncy blow-dry. Highly recommend!
Hi Nisha,
Thank you for taking the time to write a 5* review! Rob will be thrilled to hear you loved your blow dry - I will pass on this amazing feedback to him!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
A lovely salon with a professional but friendly feel. Service was great, a proper consultation where I was listened to, amazing product range which smelt and felt premium. Loved the added touches you just don’t get outside of London usually, like a branded hand wrapped piece of cake. I’ve booked my next appointment already!
Hi Jinny,
Thank you so much for taking the time to share this amazing feedback! So pleased to hear you were well looked after by Chelsea and the team; we love the hand wrapped cakes we have in the salon too!
We're looking forward to seeing you at your next appointment!
Hebe - Client Experience Manager
First time here and I absolutely loved it! Thank you Chelsea, will definetely come back
Hello,
Thank you for taking the time to review your visit to Michael Franks! I'm so happy to hear you loved your experience in the salon and that Chelsea and the team looked after you!
We hope to see you again soon!
Hebe - Client Experience Manager
Anna was very friendly and professional as always.
Hi Laura,
Thank you for taking the time to review your experience at Michael Franks! So pleased to hear Anna looked after you well during your visit!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
This was my first time at this hairdressers - My stylist, Sam, was an absolute gem and amazing at cutting curly hair! The best haircut I’ve had in a long, long while! Would 110% recommend ? and I will be returning!
Hi Lella,
Thank you so much for taking the time to write a 5* review! Sam will be thrilled to hear your hair cut is the best you've had in a long time and that you enjoyed your visit!
We look forward to seeing you at your next appointment!
Hebe - Client Experience Manager
Great blow dry by Callum....super products used. Thank You
Hi Sharon,
Thank you for taking the time to review your experience at Michael Franks! So pleased you loved your blow dry and the products used! I will forward this review to Callum and the team!
Hope to see you again soon!
Hebe - Client Experience Manager
Harry was lovely and had full confidence in him colouring, cutting and styling my hair. Nice atmosphere and staff are friendly and welcoming. Will definitely be back x
Hello,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear Harry looked after you well during your visit and you left the salon loving your new hair style! We will forward this amazing review to Harry and the team!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Thanks, really for good and professional job. I'm so happy person. See you soon. Thanks.
Hi Remyyga,
Thank you for taking the time to write a 5* review!
So pleased to hear you had a great visit to the salon, we will forward this amazing review to the team!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Phoned at 10am and was sitting in chair at 10.10 as stay above the shop .great service.
Hi Derek,
Thank you for taking the time to write a 5* review!
So happy to hear we were able to accommodate you as soon as possible, it’s so amazing to hear such a positive review!
Hopefully see you again soon!
Aimee - Client Experience Manager
Have always had excellent experiences at Michael Franks and love my hair more and more every time I go! Michael is amazing, always knows exactly what I want and couldn’t recommend him enough!
Hi Victoria,
Thank you for taking the time to review your experience in Michael Franks and for recommending us!
So pleased to hear that you have returned to the salon and had another great experience! We will forward this fantastic review to Michael and the team!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Absolutely amazing made me feel so confident thank you so much ❤️
Hi Miah,
Thank you so much for taking the time to review your experience at Michael Franks! It's so great to hear that you loved your hair cut and left feeling more confident! I will forward this amazing review to Harry!
Hope to see you again soon!
Hebe - Client Experience Manager
Harry was fantastic, cut my hair beautifully ! Thank you
Hi Sally,
Thank you for taking the time to share this amazing feedback! So pleased to hear you love your hair cut!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
Absolutely amazing ! Love my new fringe ! Exactly what I asked for !
Hi Faye,
Thank you for taking the time to review your experience at Michael Franks! Rob will be so pleased to hear that you love your new fringe and enjoyed your visit! I will forward this amazing review to him!
We hope to see you again soon!
Hebe - Client Experience Manager
Callum’s attention to detail was brilliant. He made sure he talked me through how he would cut my hair ...can’t recommend him enough. I loved my cut and blow dry !! A lovely experience , next time I’m in Liverpool from London I will definitely book in to have my hair done by him ..thank you Callum ? a happy customer
Hi Sue,
Thank you for taking the time to write a 5* review! I'm so pleased to hear that Callum was attentive to you during your appointment and that you loved your hair! We look forward to seeing you again next time you're in Liverpool!
Hebe - Client Experience Manager
Got a wash , cut & blow-dry, and even with my head of curls he got it straight with just the blow-dry. (Not many people can do without straighteners)
I'm very picky about my hair but I'll 100% be going back. Cut was perfect!
Listened to what I wanted , took time to talk me through what he was doing. Very friendly.
Thank you ?
Hello,
Thank you for taking the time to review your cut and blow dry at Michael Franks! It's so great to hear you had such a positive experience and that your stylist was friendly and did your hair perfectly!
We look forward to seeing you again on your next visit!
Hebe - Client Experience Manager
Loved Callum knew exactly what I wanted. Very professional.
Lovely salon. Thank you.
Hi Stephanie,
So pleased to hear that Callum looked after you well and knew just what you wanted! Thank you for taking the time to review us!
We hope to see you again soon!
Hebe - Client Experience Manager
Ilona (aged two) loves & trusts Kate. The condition of Ilona s hair has improved dramatically under Kate’s care. Kate has unending patience with such a young child & shown her that visiting the hairdresser is so enjoyable x
Hello,
I'm so pleased to hear that Ilona had such a positive experience in the salon and that her hair has dramatically improved since seeing Kate! Thank you for taking the time to review us!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.