Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Hair
Lovely and relaxing
Hi Otilia,
Thank you for taking the time to review us!
So pleased to hear you felt relaxed during your visit to the salon!
Hopefully see you again soon!
Aimee - Client Experience Manager
I absolutely adore Michael Franks and I wouldn't trust anyone else with my hair! The staff are always fabulous same really friendly. Robert did my hair this time and I'm so happy he did, it looks and feels gorgeous and I couldn't have asked for more!
Hi Juilanna,
Thank you for taking the time to write a 5* review!
It’s so amazing to hear a positive review about your visit to the salon, we will forward this amazing review to Robert and the team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Harry is actually amazing! Really friendly and welcoming. I left feeling transformed, like a brand new woman! Thanks again Harry xx
Hi Anna,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Harry looked after you well and did a great job with your hair, we will forward this fantastic review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Sam was amazing. I felt so welcome and taken care of.
Hi Faith,
Thank you for taking the time to write a 5* review!
So happy to hear Sam looked after you well during your visit, we will forward this fantastic review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Sam was amazing. I felt so welcome and taken care of.
Hi Faith,
Thank you for taking the time to write a 5* review!
So happy to hear Sam looked after you well during your visit, we will forward this fantastic review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Sam was amazing. I felt so welcome and taken care of.
Hi Faith,
Thank you for taking the time to write a 5* review!
So happy to hear Sam looked after you well during your visit, we will forward this fantastic review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Had a lovely experience Chealsea was very friendly and listened to what i wanted,really pleased with my new style thank you
Hi Maxine,
So pleased to hear that you are loving your new hairstyle and Chelsea looked after you well on your first visit to the salon! We will forward this amazing review to Chelsea!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager
Michael was lovely - really welcoming, gave me lots of ideas for my short cropped style and I absolutely love the final cut. Thank you!
Hi Claire,
Thank you for taking the time to write a 5* review!
So pleased to hear that Michael looked after you well and gave you many different ideas for your short cropped style!
Hopefully see you again soon!
Aimee - Client Experience Manager
Chelsea was fab as always, excellent at her job and very polite.
Hello,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear you have returned to the salon and had another great service by Chelsea!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Went from long to short, absolutely love my new style! Harry was amazing, talked me through each stage and what I wanted. Would 100% recommend Harry and the salon never felt more welcome and relaxed throughout.
Hi Marie,
Thank you for taking the time to write a 5* review!
So pleased to hear you are loving your new hairstyle! Harry will be so happy to hear such a positive review!
Hopefully see you again soon!
Aimee - Client Experience Manager
Very happy with my new look. Callum is a very professional stylist. Highly recommended
Hi Malgorzata,
Thank you for taking the time to review your experience in the salon! It's great to hear you're happy with your new look and that Callum looked after you during your visit!
We hope to see you again soon!
Hebe - Client Experience Manager
Really friendly stylist, great haircut. Loved the peppermint hair wash.
Hi Jaime,
Thank you for taking the time to write a 5* review! Really pleased to hear you enjoyed your visit and are happy with your hair cut! We love the Kevin Murphy products we use in the salon too!
Hope to see you again soon!
Hebe - Client Experience Manager
Anna was so lovely. Very welcoming and friendly. She talked to me about everything around what i would like for my look. We chatted during our session which put me at ease. Can't recommend her enough. Highly professional and i loved my look!
Hi Sian,
Thank you for taking the time to review your experience at Michael Franks! I'm so happy to hear that Anna made you feel welcome and at ease during your visit and that you loved your make up look! I will forward this amazing review to her!
We hope to see you again soon!
Hebe - Client Experience Manager
Max was fantastic - left feeling 1 million dollars. Will definitely be back
Hi Nicola,
Thank you for taking the time to write a 5* review! Max will be so pleased to hear that you loved your visit to the salon and left feeling amazing!
We look forward to seeing you again at your next appointment!
Hebe - Client Experience Manager
Max did my hair and then the make up guy did my make up and I felt like a princess when I walked out. Really friendly staff & made me feel amazeballs so thank you! Xx
Hi Julie,
Thank you for taking the time to review your experience at Michael Franks! I'm so pleased to hear that your stylists looked after you and make you feel amazing! I will forward this lovely review to them!
We hope to see you again soon!
Hebe - Client Experience Manager
Really friendly and did a nice job , thank you !
Hi Miriam,
Thank you for taking the time to review your experience at Michael Franks! Really glad to hear that the team looked after you during your visit and did a good job with your hair!
We hope to see you again soon!
Hebe - Client Experience Manager
I love my hair! Since going to the salon the condition of my hair has massively improved. They give great advice and always deliver what I ask for. The staff are lovely, I cant recommend the salon highly enough.
Hi Laura,
Thank you for taking the time to write a 5* review! I'm so pleased that you are always happy with the service you receive and that the condition of your hair has improved since coming to us! I will forward this great review to the team!
Hopefully see you again soon!
Hebe - Client Experience Manager
Another amazing experience with Chellsi. My hair looks amazing as always, thank you x
Hi Mary,
Thank you for taking the time to write a 5* review! It's great to hear that you had another amazing experience in the salon! Chellsi will be thrilled that you love your hair too!
Hope to see you again soon!
Hebe - Client Experience Manager
Really pleased with result so far from my Brazilian blow dry
Would visit the salon again
Thank you Chelsea
Hi Karline,
Thank you for taking the time to leave a 5* review! So pleased to hear that you're loving the result of your Brazilian blow dry!
We hope to see you again soon!
Hebe - Client Experience Manager
Hi, I cannot remember the name of the two hairdressers who took care of mine and my sister's hair, but they were both amazing. Also big thanks for taking us even though we were running 45 mins late due to ridiculous traffic. They made sure we felt comfortable and also consulted before they've done anything. Nice touch was a hot drink offer. The result was amazing, we both couldn't be happier. Definitely coming back.
Hi Andrea,
Thank you for taking the time to write a 5* review! I'm so happy to hear that the team made you feel welcome and that both you and your sister loved the result of your blow dries!
We look forward to seeing you on your next visit!
Hebe - Client Experience Manager
Lovely pamper from start to finish. Harry was so helpful & I can’t wait to come back for a new style! Excellent customer service would recommend 100% thank you ?
Hi Kerry,
Thank you for taking the time to review your experience at Michael Franks! I'm so happy to hear that Harry looked after you well and that you already can't wait for your next visit!
We look forward to seeing you on your next appointment!
Hebe - Client Experience Manager
Lovely staff and service. Kate took a good care to cut my very difficult hair.
Hi Mikiko,
Thank you for taking the time to write a 5* review! So glad to hear that you had a great experience in the salon and were happy with your hair cut! I will forward this review to Kate!
Hopefully see you again soon!
Hebe - Client Experience Manager
Lovely no waiting Michael knows his stuff
Hi Pam,
Thank you for taking the time to review your experience in the salon! So pleased to hear you were seen quickly and that Michael looked after you!
We look forward to seeing you on your next visit!
Hebe - Client Experience Manager
Clean,warm & welcoming salon. As i walked in i was met at the desk by a happy stylist who was more than happy to deal with my consultation as kate who was going to do it had a client in the chair. I wasnt really sure what kind of style/cut or colour i would like however the stylist gave me plenty of choices & explained what the outcome would look like to help me make my desicion. I only wish i had got his name as i would defo recomend this stylist again as he made my experiance great
Hi Tara,
Thank you for taking the time to review your experience at Michael Franks! I'm so happy to hear that the team looked after you during your visit and helped you decide what to do with your hair!
We look forward to seeing you again soon!
Hebe - Client Experience Manager
Chelsea achieved exactly the colour I wanted, she listened very well and was very accommodating throughout the whole experience.
Hi Chloe,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that Chelsea achieved the exact colour you were wanting, we will forward this amazing review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager
Fantastic service here, always is, great friendly staff who are very good at what they do. Michael is always great to chat to, and does a great job at getting what you want done right, even if your not that good at explaining things like me haha. Top salon for your hair & make up needs, I highly recommend this place :)
Hi Christopher,
Thank you for taking the time to write such a lovely review! I'm so pleased to hear that you always feel well looked after by the team and come out with the look you're after! Thank you for recommending us!
We look forward to seeing you again on your next visit!
Hebe - Client Experience Manager
I was introduced to Yasmin and she was so friendly ..informative and so helpful.. showed me the products she used which I will be purchasing at a future date.. Sarah Jane and Chelsea checked at every part of the cut and guided her perfectly.. love my cut and the feel of my hair is amazing. I wish Yasmin all the luck in the world .. They asked about future colouring which I said a definite yes to and was colour tested behind the ear before leaving which I found very helpful..I look forward to my future appointments x
Hi Joanne,
Thank you for taking the time to review your experience as a model for a hair cut at Michael Franks! I'm so glad you were well looked after by the team, and Yasmin will be so pleased to hear that you love your hair cut! We look forward to seeing you at your next appointment!
Hebe - Client Experience Manager
I was introduced to Yasmin and she was so friendly ..informative and so helpful.. showed me the products she used which I will be purchasing at a future date.. Sarah Jane and Chelsea checked at every part of the cut and guided her perfectly.. love my cut and the feel of my hair is amazing. I wish Yasmin all the luck in the world .. They asked about future colouring which I said a definite yes to and was colour tested behind the ear before leaving which I found very helpful..I look forward to my future appointments x
Hi Joanne,
Thank you for taking the time to review your experience as a model for a hair cut at Michael Franks! I'm so glad you were well looked after by the team, and Yasmin will be so pleased to hear that you love your hair cut! We look forward to seeing you at your next appointment!
Hebe - Client Experience Manager
I was introduced to Yasmin and she was so friendly ..informative and so helpful.. showed me the products she used which I will be purchasing at a future date.. Sarah Jane and Chelsea checked at every part of the cut and guided her perfectly.. love my cut and the feel of my hair is amazing. I wish Yasmin all the luck in the world .. They asked about future colouring which I said a definite yes to and was colour tested behind the ear before leaving which I found very helpful..I look forward to my future appointments x
Hi Joanne,
Thank you for taking the time to review your experience as a model for a hair cut at Michael Franks! I'm so glad you were well looked after by the team, and Yasmin will be so pleased to hear that you love your hair cut! We look forward to seeing you at your next appointment!
Hebe - Client Experience Manager
I was introduced to Yasmin and she was so friendly ..informative and so helpful.. showed me the products she used which I will be purchasing at a future date.. Sarah Jane and Chelsea checked at every part of the cut and guided her perfectly.. love my cut and the feel of my hair is amazing. I wish Yasmin all the luck in the world .. They asked about future colouring which I said a definite yes to and was colour tested behind the ear before leaving which I found very helpful..I look forward to my future appointments x
Hi Joanne,
Thank you for taking the time to review your experience as a model for a hair cut at Michael Franks! I'm so glad you were well looked after by the team, and Yasmin will be so pleased to hear that you love your hair cut! We look forward to seeing you at your next appointment!
Hebe - Client Experience Manager
I was introduced to Yasmin and she was so friendly ..informative and so helpful.. showed me the products she used which I will be purchasing at a future date.. Sarah Jane and Chelsea checked at every part of the cut and guided her perfectly.. love my cut and the feel of my hair is amazing. I wish Yasmin all the luck in the world .. They asked about future colouring which I said a definite yes to and was colour tested behind the ear before leaving which I found very helpful..I look forward to my future appointments x
Hi Joanne,
Thank you for taking the time to review your experience as a model for a hair cut at Michael Franks! I'm so glad you were well looked after by the team, and Yasmin will be so pleased to hear that you love your hair cut! We look forward to seeing you at your next appointment!
Hebe - Client Experience Manager
I was introduced to Yasmin and she was so friendly ..informative and so helpful.. showed me the products she used which I will be purchasing at a future date.. Sarah Jane and Chelsea checked at every part of the cut and guided her perfectly.. love my cut and the feel of my hair is amazing. I wish Yasmin all the luck in the world .. They asked about future colouring which I said a definite yes to and was colour tested behind the ear before leaving which I found very helpful..I look forward to my future appointments x
Hi Joanne,
Thank you for taking the time to review your experience as a model for a hair cut at Michael Franks! I'm so glad you were well looked after by the team, and Yasmin will be so pleased to hear that you love your hair cut! We look forward to seeing you at your next appointment!
Hebe - Client Experience Manager
I was introduced to Yasmin and she was so friendly ..informative and so helpful.. showed me the products she used which I will be purchasing at a future date.. Sarah Jane and Chelsea checked at every part of the cut and guided her perfectly.. love my cut and the feel of my hair is amazing. I wish Yasmin all the luck in the world .. They asked about future colouring which I said a definite yes to and was colour tested behind the ear before leaving which I found very helpful..I look forward to my future appointments x
Hi Joanne,
Thank you for taking the time to review your experience as a model for a hair cut at Michael Franks! I'm so glad you were well looked after by the team, and Yasmin will be so pleased to hear that you love your hair cut! We look forward to seeing you at your next appointment!
Hebe - Client Experience Manager
Another fab haircut by Harry
Hi Jennifer,
Thanks you for taking the time to write this 5* review! I'm so pleased to hear you're happy with your haircut by Harry! I will pass this great review on to him!
Hope to see you again soon!
Hebe - Client Experience Manager
Really pleased with my hair lovely salon and lovely people
Hello,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear you were pleased with your hair and our team looked after you well during your visit!
Hopefully see you again soon!
Aimee - Client Experience Manager
Experience was lovely from start to finish! The girls in there were so nice and made me feel so welcome. I’m not sure on the girl who styled my hair but she was so delicate and paid so much attention to what I wanted. Was only last minute and my first ever visit as I didn’t not know about it but I think this is my favourite salon now by far!
Hi Chloe,
Thank you for taking the time to write this lovely review! I'm so pleased to hear that you had a great first experience in the salon and were made to feel welcome by the team, as well as getting the hair you wanted!
We look forward to seeing you on your next visit!
Hebe - Client Experience Manager
Lovely friendly accomodating staff.. I would highly recommend
Hi Sofia,
Thank you for taking the time to write a 5* review! I'm so happy to hear that you had a great first experience in our salon and were well looked after by the team! We hope to see you again soon!
Hebe - Client Experience Manager
Great cut and colour. Really happy
Hi Alex,
Thank you for taking the time to write a 5* review! It's great to hear that you are really happy with your colour and cut! I will pass this on to your stylist!
Hopefully see you again soon!
Hebe - Client Experience Manager
I feel so relaxed and I donnt believe Michael could have helped me more, I now feel
Like me again
Thank you so much
Hi Carol,
Thank you for taking the time to review your experience at the salon! I'm so glad to hear that you feel like you again after your colour with Michael!
We hope to see you again soon!
Hebe - Client Experience Manager
I’m not too keen on going to the hairdressers but I love it here, everyone is so good at what they do. I turned up on totally the wrong day and time and they bent over backwards to fit me in, giving me the bossest cut I’ve had in years at the same time. Thank you so much!
Hi Harriet,
Thank you for taking the time to leave a 5* review!
I'm so pleased the team were able to make space for you and that you love your new hair cut by Chelsea!
Hope to see you again soon!
Hebe - Client Experience Manager
I've been getting my hair done with Sarah for the last 7 years and her work is stellar to say the least. She makes magic happen, and I can't recommend her enough. The salon is nice with a pleasant environment, very friendly and hospitable. They are prompt with their appointments, flexible and open late hours for those who work late (like myself). Additionally they offer you a cup of coffee/tea with snacks whilst you wait or enjoy your cut. All in all a great place to go with a great lineup of stylists.
Hi Samir,
Thank you for taking the time to leave such a great review! It makes us so happy when our clients love the atmosphere in the salon and feel looked after by the team as well as loving their hair! I will pass this on to Sarah-Jayne!
We look forward to seeing you on your next visit!
Hebe - Client Experience Manager
Boss
Hi Kevin,
Thank you for taking the time to leave a 5* review! So pleased to hear you love your hair cut! I will pass this great review on to Sarah-Jayne!
Hopefully see you again soon!
Hebe - Client Experience Manager
Olivia is an excellent stylist
Hello,
Thank you for taking the time to leave a 5* review! So pleased that you were happy with how Oliwia did your hair - I will forward this review to her!
Hope to see you again soon!
Hebe - Client Experience Manager
Lovely staff
Hi Linda,
Thank you for taking the time to write a 5* review!
So glad you love your nails! Hope to see you again soon!
Hebe - Client Experience Manager
Great service
Hi Tracy,
Thank you for taking the time to review your experience at Michael Franks! So glad to hear you were happy with your service!
We look forward to seeing you again soon.
Hebe - Client Experience Manager
Thrilled with my super sleek pixie. The stylist knew exactly what I wanted from my description and styled excellently around a previous cut. Booked my next appointment straight away.
Hi Daisy,
Thank you for taking the time to write a 5* review! It's amazing to hear that you are thrilled with your pixie cut! We will forward this lovely review to Rob!
Look forward to seeing you at your next appointment!
Hebe - Client Experience Supervisor
Absolutely loved my time at the salon. Sam was so lovely and very knowledgeable. I'm now travelling all the way from Birmingham just to come back to have my hair coloured by Sam. I also had to bring my daughter who is 3 with me and Sam was so wonderful with her. Brilliant customer service! Very friendly staff.
Hello,
Thank you for taking the time to review your experience at Michael Franks!
It's lovely to hear such a brilliant review - Sam will be so pleased to hear that you and your daughter both had a great time in the salon!
Hopefully see you again soon!
Hebe - Client Experience Supervisor
Wonderful treatment from first walking through the door, given a drink and a cake! To the professional advice I was given regarding my difficult unruly hair and coming out with a cut and style I am so pleased with! Felt like an ugly duckling when I went in but after Michael's magic I left the salon a swan ...thanks
Hi Jean,
So glad to hear that you had a wonderful experience at Michael Franks and are pleased with your new style! Thank you for taking the time to leave a 5* review!
We hope to see you again soon!
Hebe - Client Experience Supervisor
I am absolutely in love with my hair! Harry was so friendly and really took the time to ask what I wanted out of my haircut. I didn’t feel rushed and he really has an eye for how to style curly hair.
He was so lovely and professional that I would recommend him to family and friends.
Thank you for a lovely experience!
Hi Helen,
Thank you for taking the time to leave a 5* review!
Really pleased Harry listened to you and took the time to give you the style you wanted! We will pass this review on to him!
Look forward to seeing you again soon!
Hebe - Client Experience Supervisor
Great colour and cut, friendly and thoughtful service
Hello,
Thank you for taking the time to review us!
So happy to hear that you are loving your new hair style and our team looked after you well!
Hopefully see you again soon!
Aimee - Client Experience Manager
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.