Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Hair
Very friendly and professional. Asked me what I wanted and explained everything to me. Very happy with result. Will be going back there
Hi Lorraine,
Thank you for taking the time to write a 5* review!
So happy to hear that our team looked after you well and explained every step, we will forward this to them all!
Hopefully see you again soon!
Aimee - Client Experience Manager
I only popped in for a skin test and as usual the staff were very helpful and friendly
Hello,
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon for your hair appointment!
Aimee - Client Experience Manager
Thank you Sarah Jayne. I feel so much better. It was my first proper cut since losing my hair loss 3 years ago. Hair looks so much better and I was given lots of advice and reassurance, thank you
Hi Jade,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear you had a great visit to our salon, we will forward this lovely review to Sarah-Jayne!
Hopefully see you again soon!
Aimee - Client Experience Manager
Exactly what I wanted from the cut, blow dry was perfect too. Thank you x
Hi Jenni,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you got the exact hair cut you were wanting, we will forward this to your stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager
Fab!
Hello,
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager
Booked a last minute app for wash, cut and blow. From the get go staff was really welcoming and warm.
Oliwia did a fantastic job and before she started she asked what I wanted and how I wanted the style. She was really friendly and down to earth.
Great service all round
Thank you!
Will definitely be back.
Hi Rupa,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great experience to the salon, we will forward this amazing review to the stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager
I colored my hair and the results is amazing I loveedddd it
Hello,
So pleased to hear you left the salon loving your hair colour!
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager
Really friendly,loved my hair and had a nice chat
Hi David,
So happy to hear our team looked after you well and you left the salon loving your haircut!
Thank you for taking the time to review your experience in the salon!
Hopefully see you again soon!
Aimee - Client Experience Manager
It was my first visit to the salon, Kate did a curly blow, I was very pleased with how she blew my hair. I would recommend this salon.
Hi Frances,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you loved your curly blow-dry created by Kate!
Hopefully see you again soon!
Aimee - Client Experience Manager
Rob was amazing, he answer all my questions (trust me it was a lot of them) and helped me to choose and book the right treatment. Very professional and welcoming!
Hello,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that Rob answered all your question and helped you choose the colours for your desired look!
Look forward to seeing you on your appointment!
Aimee - Client Experience Manager
Great service from start to finish. Was made to feel very welcome. Offered refreshments even a cute little cake. Kate was lovely made me feel very relaxed extremely knowledgeable and has a true passion for her work I’m sure she will go very far! Absolute credit to the salon highly recommend thank you
Hi Michealla,
Thank you for taking the time to write a 5* review!
Its so amazing to hear such a positive review! Kate is an absolute credit to our team and really shows her passion for hairdressing through her work!
Hopefully see you again soon!
Aimee - Client Experience Manager
Excellent service from being welcomed to saying goodbye. Very attentive, asked questions to make sure the result was exactly what I was after. Would highly recommend.
Hi Leanne,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great visit to the salon from start to finish, we will forward this fantastic review to the team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Hebe cut my hair brilliantly. I’ll be bacl
Hi Judy,
Thank you for taking the time to review your experience in Michael Franks!
We will forward this fantastic review to Hebe!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager
I booked for me and my friend to get curly blow dries for our night out, our appointment hadn’t been put down so when we arrived we had to have our hair done one after the other. The worst part was that our curls didn’t hold at all, we both had to re style our hair to go out because the blow out dropped almost completely within about an hour, felt like we’d wasted £50.
Hi Emily,
We were really disappointed to hear that your blow-dry didn't last for the evening, it could have been a number of reasons, such as the products that were used, the weather outside, the way the stylist carried it out etc but whatever the reason we are sorry that was not the result that we all would have wanted.
After our previous phone conversation I have investigated why your appointments weren't booked in for you. It seems that during the conversation within Instagram messages, that we had asked for a deposit to confirm both of the appointments (which is our policy for when booking two or more appointments) as this hadn't been paid we would have assumed that the appointments weren't required. Fortunately we did have room on the day to accommodate the appointments but as you quite rightly pointed out it was only available one after the other. We do apologise for the confusion but Michael has booked out time tomorrow (Saturday 10th) to give you a call so we can try and rectify your experience with us.
Kind Regards
Aimee - Client Experience Manager
A fantastic experience. Highly recommend! Chelsea is an artist?
Hi Yidan,
Thank you for taking the time to write a 5* review!
So pleased to hear that you had a great experience, we will forward this review to Chelsea and the team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Amazing service and I left the salon so happy cause I was treated so well and the procedure applied in my hair was so well and clearly explained. Thank you
Hi Fabiana,
Thank you for taking the time to review your experience in Michael Franks!
Its so amazing to hear such a positive review about your visit to the salon!
Hopefully see you again soon!
Aimee - Client Experience Manager
Robert was thoughtful and committed to his work. Wouldn't stop until he was happy with the result and that speaks volume of him as a person.
Hi Vanessa,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that Robert looked after you well during your visit, he will be so proud to hear such a positive review!
Hopefully see you again soon!
Aimee - Client Experience Manager
Satisfied haircut experience
Hi Angela,
Thank you for taking the time to review your experience in Michael Franks!
Pleased to hear you are satisfied with your hair cut!
Hopefully see you again soon!
Aimee - Client Experience Manager
Aimee listened & advised me on my hair. She was polite, friendly & professional in her manner. I would definitely go back.
Hi Lisa,
So pleased to hear you had a great experience to our salon and the stylist looked after you well during your visit!
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager
I always love getting my hair done by Chelsea, she does an amazing job
Hello,
Thank you for taking the time to review your experience in Michael Franks!
Its so amazing to hear such a positive review, we will forward this fantastic review to Chelsea!
Hopefully see you again soon!
Aimee - Client Experience Manager
I got a hair cut better than my expectation. Thank you Kate
Hi Priyanka,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear that the hair cut is a lot better than what you expected, we will forward this amazing review to the stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager
Great Haircut
Great Experience
Really Helpful
Hi Adam,
Thank you for taking the time to write a 5* review!
So pleased to hear you are loving your new hair cut and had a great experience in our salon!
Hopefully see you again soon!
Aimee - Client Experience Manager
Always fantastic. Couldn't be better. Love your villeroy and Bosch cups!!!!!
Hi June,
Thank you for taking the time to write a 5* review!
So happy to hear you have returned to the salon and loving our new Michael Franks mugs!
Hopefully see you again soon!
Aimee - Client Experience Manager
Exceeded my expectations! Lovely people and love my hair!
Hi Jessica,
So happy to hear our team looked after you well and you left the salon loving your new hair style!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager
The best hair cut I’ve ever gotten my whole life. It suits my face perfectly. The stylist was the nicest creature alive. I regret not going to this salon before. Amazing. Absolutely amazing
Hi Aseel,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving your new hair style, we will forward this amazing review to your stylist, he will be so happy to hear such a lovely review!
Hopefully see you again soon!
Aimee - Client Experience Manager
Such a Friendly and Amazing person! Would recommend him to all my friends!
Hi Chris,
Thank you for taking the time to write a 5* review!
It’s so amazing to hear such a lovely review, we will forward this to your stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager
After some disastrous previous haircuts I was desperately searching for somewhere good and this place lives up to the reviews! Lovely staff, free tea and cake and Sam was amazing...listening to what I wanted and how I normally do my hair and recommending the best cut. I will definitely be back!
Hi Sarah,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great visit to our salon and enjoyed the delicious cakes we give out. It’s so lovely to hear such a positive review, we will forward this to our team!
Hopefully see you again I again soon!
Aimee - Client Experience Manager
Very knowledgeable, excellent hairdresser.
Hi Emma,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you had a great visit, we will forward this review to our stylists!
Hopefully see you again soon!
Aimee - Client Experience Manager
So happy with my new hair, service is always great at the salon.
Hi Lolita,
Thank you for taking the time to write a 5* review!
It so amazing to hear how you have returned to the salon and had another great experience!
Hopefully see you again soon!
Aimee - Client Experience Manager
Sam is just amazing. He understood exactly what I wanted when no one else has been able to do it. New regular x
Hi Libby,
Thank you for taking the time to write a 5* review!
So pleased to hear Sam looked after you well and he understood exactly what you wanted with your hairstyle, we will forward this great review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
As always amazing service! So welcoming and friendly upon my arrival and I am still rocking my blow dry three days later inspite of my very fine unruly hair and the humid weather!! How does that man do it! Love this Salon xxx
Hi Siobhan,
Thank you for taking the time to write a 5* review!
So happy to hear our team looked after you well and the blow-dry lasted three days, we will forward this great review to the stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager
I had professional makeup done for the 1st time with Anna today and I can honestly say it was a great experience. She asked what result I had in mind and built up the makeup slowly while showing me every step. To say I am very pleased with the finished effect is an understatement.
Hi Paula,
Thank you so much for taking the time to write this fantastic 5* review!
So pleased to hear that you had a great visit from start to finish, we will forward this amazing review to Anna!
Hopefully see you again soon!
Aimee - Client Experience Manager
Robert was amazing felt like I’d known him for ages and it was the first time I had been to Michael Franks. Excellent service 5*
Hi Susan,
Thank you for taking the time to review your experience in Michael Franks!
Its so amazing to hear such a positive review about your first visit!
Hopefully see you again soon!
Aimee - Client Experience Manager
Always a fab welcome great consutation and treatnent everything explained clearly always happy with service and fished resukt feels like sheer luxery thank you olivia xxxx
Hi Anne Marie-Jones,
Thank you for taking the time to write a 5* review!
So pleased to hear you have returned to the salon and had another great visit, we will forward this great review to Oliwia and the team!
Hopefully see you again soon!
Aimee- Client Experience Manager
Lovely cut lovely products thank you
Hi Ali,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you are happy with your new hair style and loved the products we use!
Hopefully see you again soon!
Aimee - Client Experience Manager
Had a lovely time today. Love my new bob. Always great to catch up with Sarah-Jayne! ?
Hi Natalia,
Thank you for taking the time to write a 5* review!
So happy to hear that you enjoyed your visit and you're loving you new hair style, we will forward this great review to Sarah-Jayne!
Hopefully see you again soon!
Aimee - Client Experience Manager
Fabulous as always. Courteous and professional
Hi Cheryl,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you have returned to the salon and had another great experience!
Hopefully see you again soon!
Aimee - Client Experience Manager
Great value, lovely staff, Rob was really helpful and gave some great advice and tips
Hi Heather,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Rob was really helpful with the advise he gave you, we will forward this great review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
That was my first time in this hairsalon and I liked a lot. I got a very good service and there was friendly athosphere. Absolutely going again! :)
Hi Monica,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear you had a great first visit to the salon, we will forward this fantastic review to our team!
Look forward to seeing you soon!
Aimee - Client Experience Manager
Excellent service, professional and friendly. I highly recommend this salon
Hello,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you had a great visit and will be recommending our salon!
Hopefully see you again soon!
Aimee - Client Experience Manager
Took a leap of faith by going to trying a new hairdresser for the first time in years. So glad that I did! Gently persuaded to try a new style and absolutely delighted with it!
Hi Sun,
Thank you for taking the time to write a 5* review!
So pleased to hear that you are loving your new hair style, we will forward this amazing review to our team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Had the most amazing stylist do my hair yesterday .I have never had colour on my hair before and have always wanted to .Sam put me at ease listened to everything talked me through put me at my ease .Wow I love it the end result was amazing .Posted my new hair colour on my FB page and got so many ❤ it .Best experience at hair Saloon .and it was all down to Sam .Such the nicest Guy and amazing Stylist x Thank you xxccc
Hi Tracey,
Thank you for taking the time to review your experience in Michael Franks!
Its so amazing to hear such a positive review about your visit from start to finish, we will forward this fantastic review to Sam!
Hopefully see you again soon!
Aimee - Client Experience Manager
Thanks again Sam x
Hello,
Thank you for taking the time to write a 5* review!
We will forward this great review to Sam!
Hopefully see you again soon!
Aimee - Client Experience Manager
Best cut and experience I have had in a very long time. Great guy, loves and knows exactly what he is doing, will be sticking with Sam from now on. ??♀️
Hi Olivia,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great visit and will be returning to our salon! We will forward this great review to Sam!
Look forward to seeing you soon!
Aimee - Client Experience Manager
Robert gave me an excellent hair cut and blow dry. It is exactly what I wanted. Very pleased.
Hi Judi,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear you are pleased with your hair cut created by Robert!
Hopefully see you again soon!
Aimee - Client Experience Manager
The best hair wash I’ve had. Fabulous blow dry. Set me up for a glam night in Liverpool. Callum was so lovely. Highly recommend
Hi Rose,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you had the best hair wash and blow dry, we will forward this amazing review to Callum!
Hopefully see you again soon!
Aimee - Client Experience Manager
I love this salon. Everyone is so nice and friendly and very informative.
Unfortunately I will have to go to Voodou for the extensions as they were much cheaper which is a shame as I would sooner go to Michael Franks! All in all a great salon and I will be back x
Hi Danielle,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear that you enjoy visiting our salon and all our team look after you well!
Hopefully see you again soon!
Aimee - Client Experience Manager
My partner said her massage was brilliant and the young lad at reception was very helpful and polite. Great overall experience
Hi James,
So pleased to hear that your partner enjoyed their visit, we will forward this great review to the team!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager
Lovely and professional service, made up with the result :)
Hello,
Thank you for taking the time to write a 5* review!
So happy to hear you were pleased with your hair at the end of the service! We will forward this great review to the team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Really pleased with the care and attention from Robert during my appointment and I love my haircut. I enjoyed chatting to Robert. I will be sticking with Robert for any future hair appointments.
Hi Helen,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Robert looked after you well during you visit and you'll be returning to the salon!
Look froward to seeing you soon!
Aimee - Client Experience Manager
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.