Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Hair
Such a Friendly and Amazing person! Would recommend him to all my friends!
Hi Chris,
Thank you for taking the time to write a 5* review!
It’s so amazing to hear such a lovely review, we will forward this to your stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager
After some disastrous previous haircuts I was desperately searching for somewhere good and this place lives up to the reviews! Lovely staff, free tea and cake and Sam was amazing...listening to what I wanted and how I normally do my hair and recommending the best cut. I will definitely be back!
Hi Sarah,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great visit to our salon and enjoyed the delicious cakes we give out. It’s so lovely to hear such a positive review, we will forward this to our team!
Hopefully see you again I again soon!
Aimee - Client Experience Manager
Very knowledgeable, excellent hairdresser.
Hi Emma,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you had a great visit, we will forward this review to our stylists!
Hopefully see you again soon!
Aimee - Client Experience Manager
So happy with my new hair, service is always great at the salon.
Hi Lolita,
Thank you for taking the time to write a 5* review!
It so amazing to hear how you have returned to the salon and had another great experience!
Hopefully see you again soon!
Aimee - Client Experience Manager
Sam is just amazing. He understood exactly what I wanted when no one else has been able to do it. New regular x
Hi Libby,
Thank you for taking the time to write a 5* review!
So pleased to hear Sam looked after you well and he understood exactly what you wanted with your hairstyle, we will forward this great review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
As always amazing service! So welcoming and friendly upon my arrival and I am still rocking my blow dry three days later inspite of my very fine unruly hair and the humid weather!! How does that man do it! Love this Salon xxx
Hi Siobhan,
Thank you for taking the time to write a 5* review!
So happy to hear our team looked after you well and the blow-dry lasted three days, we will forward this great review to the stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager
I had professional makeup done for the 1st time with Anna today and I can honestly say it was a great experience. She asked what result I had in mind and built up the makeup slowly while showing me every step. To say I am very pleased with the finished effect is an understatement.
Hi Paula,
Thank you so much for taking the time to write this fantastic 5* review!
So pleased to hear that you had a great visit from start to finish, we will forward this amazing review to Anna!
Hopefully see you again soon!
Aimee - Client Experience Manager
Robert was amazing felt like I’d known him for ages and it was the first time I had been to Michael Franks. Excellent service 5*
Hi Susan,
Thank you for taking the time to review your experience in Michael Franks!
Its so amazing to hear such a positive review about your first visit!
Hopefully see you again soon!
Aimee - Client Experience Manager
Always a fab welcome great consutation and treatnent everything explained clearly always happy with service and fished resukt feels like sheer luxery thank you olivia xxxx
Hi Anne Marie-Jones,
Thank you for taking the time to write a 5* review!
So pleased to hear you have returned to the salon and had another great visit, we will forward this great review to Oliwia and the team!
Hopefully see you again soon!
Aimee- Client Experience Manager
Lovely cut lovely products thank you
Hi Ali,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you are happy with your new hair style and loved the products we use!
Hopefully see you again soon!
Aimee - Client Experience Manager
Had a lovely time today. Love my new bob. Always great to catch up with Sarah-Jayne! ?
Hi Natalia,
Thank you for taking the time to write a 5* review!
So happy to hear that you enjoyed your visit and you're loving you new hair style, we will forward this great review to Sarah-Jayne!
Hopefully see you again soon!
Aimee - Client Experience Manager
Fabulous as always. Courteous and professional
Hi Cheryl,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you have returned to the salon and had another great experience!
Hopefully see you again soon!
Aimee - Client Experience Manager
Great value, lovely staff, Rob was really helpful and gave some great advice and tips
Hi Heather,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Rob was really helpful with the advise he gave you, we will forward this great review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
That was my first time in this hairsalon and I liked a lot. I got a very good service and there was friendly athosphere. Absolutely going again! :)
Hi Monica,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear you had a great first visit to the salon, we will forward this fantastic review to our team!
Look forward to seeing you soon!
Aimee - Client Experience Manager
Excellent service, professional and friendly. I highly recommend this salon
Hello,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you had a great visit and will be recommending our salon!
Hopefully see you again soon!
Aimee - Client Experience Manager
Took a leap of faith by going to trying a new hairdresser for the first time in years. So glad that I did! Gently persuaded to try a new style and absolutely delighted with it!
Hi Sun,
Thank you for taking the time to write a 5* review!
So pleased to hear that you are loving your new hair style, we will forward this amazing review to our team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Had the most amazing stylist do my hair yesterday .I have never had colour on my hair before and have always wanted to .Sam put me at ease listened to everything talked me through put me at my ease .Wow I love it the end result was amazing .Posted my new hair colour on my FB page and got so many ❤ it .Best experience at hair Saloon .and it was all down to Sam .Such the nicest Guy and amazing Stylist x Thank you xxccc
Hi Tracey,
Thank you for taking the time to review your experience in Michael Franks!
Its so amazing to hear such a positive review about your visit from start to finish, we will forward this fantastic review to Sam!
Hopefully see you again soon!
Aimee - Client Experience Manager
Thanks again Sam x
Hello,
Thank you for taking the time to write a 5* review!
We will forward this great review to Sam!
Hopefully see you again soon!
Aimee - Client Experience Manager
Best cut and experience I have had in a very long time. Great guy, loves and knows exactly what he is doing, will be sticking with Sam from now on. ??♀️
Hi Olivia,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great visit and will be returning to our salon! We will forward this great review to Sam!
Look forward to seeing you soon!
Aimee - Client Experience Manager
Robert gave me an excellent hair cut and blow dry. It is exactly what I wanted. Very pleased.
Hi Judi,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear you are pleased with your hair cut created by Robert!
Hopefully see you again soon!
Aimee - Client Experience Manager
The best hair wash I’ve had. Fabulous blow dry. Set me up for a glam night in Liverpool. Callum was so lovely. Highly recommend
Hi Rose,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you had the best hair wash and blow dry, we will forward this amazing review to Callum!
Hopefully see you again soon!
Aimee - Client Experience Manager
I love this salon. Everyone is so nice and friendly and very informative.
Unfortunately I will have to go to Voodou for the extensions as they were much cheaper which is a shame as I would sooner go to Michael Franks! All in all a great salon and I will be back x
Hi Danielle,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear that you enjoy visiting our salon and all our team look after you well!
Hopefully see you again soon!
Aimee - Client Experience Manager
My partner said her massage was brilliant and the young lad at reception was very helpful and polite. Great overall experience
Hi James,
So pleased to hear that your partner enjoyed their visit, we will forward this great review to the team!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager
Lovely and professional service, made up with the result :)
Hello,
Thank you for taking the time to write a 5* review!
So happy to hear you were pleased with your hair at the end of the service! We will forward this great review to the team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Really pleased with the care and attention from Robert during my appointment and I love my haircut. I enjoyed chatting to Robert. I will be sticking with Robert for any future hair appointments.
Hi Helen,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Robert looked after you well during you visit and you'll be returning to the salon!
Look froward to seeing you soon!
Aimee - Client Experience Manager
I love my hair cut by Sam, great work everytime. I let him work his magic with no direction and my hair is amazing! He's not only a great stylist but a good listener and I always leave not just looking great but feeling great too.
Hi Latoya,
Thank you for taking the time to write a 5* review!
Its so lovely to hear such a positive review, we will forward this amazing review to Sam and the team!
Look forward to seeing you soon!
Aimee - Client Experience Manager
Great service, as always
Hello,
Thank you for taking the time to write a 5* review!
So pleased to hear that you have returned to the salon and had another great visit!
Hopefully see you again soon!
Aimee - Client Experience Manager
Hebe was fab as usual! Lovely staff and amazing hair cut!
Hi Zoe,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving your hair style and enjoyed your visit!
Hopefully see you again soon!
Aimee - Client Experience Manager
I booked in here after finding it on Treatwell. I was in desperate need of a curly blow as I was heading into work but was going out straight afterwards. I was welcomed by Callum and to be honest I couldn’t fault him at all! He was really lovely, made sure I was happy throughout and he blew my hair in exactly as I wanted. My curly blow lasted all day - and all night! Thank you!
Hi Ellie,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you loved your curly blow-dry by Callum and it lasted all day and night, we will forward this great review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Loved the whole experience from start to finish, highly recommend
Hi Joanne,
thank you for taking the time to write a 5* review!
So happy to hear you had a great experience from start to finish in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager
Really lovely girl, very helpful. Love my hair, thank you
Hi Karen,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you enjoyed your visit and loved your hair at the end of the service!
Hopefully see you again soon!
Aimee - Client Experience Manager
I don’t know if the stylist did not like me or it’s the way she is towards her clients. When she was washing my hair she was pulling at it and it was getting tangled in her fingers. Drying was quite painful too as she couldn’t brush the tags out and was pulling at my hair, then she was blow drying my hair and putting her fingers through my hair and pulling at it. I had to let her know about it a few times in the process and she said that my hair is long and gets tangled very easily. The haircut I asked for couldn’t be done apparently, because she said it would not look right and “she knew as she’s a hairdresser”
Hello,
Thank you for taking the time to review your experience in Michael Franks!
I am very disappointed and sorry to hear that you felt that way, this is not the experience any of us want our clients to have.
We want all our clients to feel relaxed and comfortable during their visit.
Due to your review being anonymous I am unable to contact you directly, if you could contact me on [email protected]
as I’d really like to find out more about your visit and to work something out for you as we’d still like you to return to our salon.
Kind Regards Aimee - Client Experience Manager
Great experience! Will definitely be back
Hello,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great experience and will be returning!
Look forward to seeing you soon!
Aimee - Client Experience Manager
I’ve had the Nano straightening treatment a few times but this is the best by far. I actually feel like I’m wearing a wig as it’s not like my hair at all. For once in my life I know what it feels like to have straight hair. I’m currently on holiday where the humidity is over 50% and my hair is still straight. Sam I don’t know what you did differently but carry on.
Thank you so much.
Hi Tracey,
thank you for taking the time to write a 5* review!
Its so amazing to hear such a positive review about your experience in Michael Franks! We will forward this great review to Sam!
Hopefully see you again soon!
Aimee - Client Experience Manager
Kate has done a great job with Jai today. Spoke very kindly to Jai, who is only 7. Offered options on the style of braids. Listened to what Jai & I requested. Jai’s hair looks lovely.
Hi Jai,
Thank you for taking the time to write a 5* review!
So happy to hear Kate looked after you well and gave lots of options and ideas for your hair! We will forward this amazing review to Kate!
We look forward to seeing you on your next visit!
Aimee - Client Experience Manager
Loved the service provided! Olivia was nice, easy to talk to and knows whats best.
Hi Aleena,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Oliwia looked after you well during your visit, we will forward this great review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager
Great service, gave very good advice in the consultation and made me feel at ease. Lovely cut and blow dry !!
Hi Kate,
thank you for taking the time to write a 5* review!
So pleased to hear you had a thorough consultation and felt at ease during your visit! We will forward this amazing review to our team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Chelsea made me feel very welcome. She asked me lots of questions about how I look after my hair and what I wanted from my visit. After a busy week at work I enjoyed the head massage. The first visit to a new salon can be daunting but not so for me. Thanks!!
Hi Jenny,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear you had a great visit, we want every one of our clients to feel comfortable and at home when they first come into our salon! We will forward this great review to Chelsea and the team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Hebe is amazing...knew just what I was trying to descibe
Hi Tracie,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great experience in the salon and Hebe created the look you desired!
Hopefully see you again soon!
Aimee - Client Experience Manager
From the minute I arrived I was greeted warmly, Anna was fantastic, friendly and obviously knows her stuff. I’d definitely go back again and have other treatments here.
Hi Katherine,
So happy to hear you had a great visit and our team looked after you well as soon as you arrived!
Thank you for taking the time to write a 5* review!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager
I was so at ease and so impressed by the stylists patience and understanding, he seemed to know how I felt and that is very important
Hi Carol,
thank you for taking the time to write a 5* review!
So pleased to hear the stylist made you feel at ease during your visit and understood what hairstyle you were wanting!
Hopefully see you again soon!
Aimee - Client Experience Manager
Booked in for a last minute blow dry here when I came to watch a concert. Great service, even got a head massage when having my hair washed. Olivia was friendly and did a fab wavy blow dry for me, exactly what I wanted. It looked ace.
Hi Fay,
so happy to hear you enjoyed your visit and got the exact hair style you were wanting!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager
Micheal was very kind and knowledgeable . This was very helpful for me
Hi Susan,
so happy to hear Michael was helpful and knowledgeable, we will forward this review to him!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager
Brilliant!
Great stylist, great guy. Customer service and expertise in cutting way above the norm. Best haircut I’ve ever had, attention to detail and advice on how to keep a great hair cut looking good.
Hi Pat,
so pleased to hear you are loving your new haircut and our team looked after you well on your visit!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager
I was delighted with my first visit today, I camecaway more positive about my post chemo hair, my stylist cutcandcwashed it and even showed me how to dry it, what a lovely guy, thank you so much
Hi Carol,
thank you for taking your time to write a 5* review!
So happy to hear you enjoyed your first visit, we will forward this amazing review to the stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager
Great experience and very friendly and professional. Will definitely return when I’m in Liverpool
Hi Lesley,
thank you for taking the time to write a 5* review!
So pleased to hear you had a great service, we will forward this amazing review to the team!
Hopefully see you again when you're next in Liverpool!
Aimee - Client Experience Manager
Very happy with my colour and blow dry, top class service provided from start to finish. Thank you.
Hi Rita,
thank you for taking the time to review your experience in Michael franks!
So happy to hear you are very pleased with your colour and cut!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager
The whole experience was lovely Kate was able to advise me on my new style. Kate was very pleasant and very professional. I would definitely recommend this salam.
Hi Debbie,
thank you for taking the time to write a 5* review!
So pleased to hear Kate looked after you well and advised you on your new hair style, we will forward this amazing review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager
I was really pleased with my visit to this salon today. All the staff were really friendly and I enjoyed a really yummy piece of cake and a drink whilst waiting for my appointment. Michael made me feel very relaxed and gave me a lovely haircut, the head massage whilst washing my hair was also really appreciated. Excellent service, would definitely recommend.
Hi Toni,
thank you for taking the time to review your experience in Michael franks!
So pleased to hear you enjoyed your visit and our team looked after you well! We will forward this amazing review to Michael and the team!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Always courteous and professional. Keen eye for detail. The salon is friendly and welcoming. Always happy with the service and fantastic value for money. Would recommend to everyone
Hi Cheryl,
thank you for taking the time to write a 5* review!
So pleased to hear you had a great experience in Michael Franks!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.