Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Hair
I love my hair cut by Sam, great work everytime. I let him work his magic with no direction and my hair is amazing! He's not only a great stylist but a good listener and I always leave not just looking great but feeling great too.
Hi Latoya,
Thank you for taking the time to write a 5* review!
Its so lovely to hear such a positive review, we will forward this amazing review to Sam and the team!
Look forward to seeing you soon!
Aimee - Client Experience Manager
Great service, as always
Hello,
Thank you for taking the time to write a 5* review!
So pleased to hear that you have returned to the salon and had another great visit!
Hopefully see you again soon!
Aimee - Client Experience Manager
Hebe was fab as usual! Lovely staff and amazing hair cut!
Hi Zoe,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving your hair style and enjoyed your visit!
Hopefully see you again soon!
Aimee - Client Experience Manager
I booked in here after finding it on Treatwell. I was in desperate need of a curly blow as I was heading into work but was going out straight afterwards. I was welcomed by Callum and to be honest I couldn’t fault him at all! He was really lovely, made sure I was happy throughout and he blew my hair in exactly as I wanted. My curly blow lasted all day - and all night! Thank you!
Hi Ellie,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you loved your curly blow-dry by Callum and it lasted all day and night, we will forward this great review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Loved the whole experience from start to finish, highly recommend
Hi Joanne,
thank you for taking the time to write a 5* review!
So happy to hear you had a great experience from start to finish in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager
Really lovely girl, very helpful. Love my hair, thank you
Hi Karen,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you enjoyed your visit and loved your hair at the end of the service!
Hopefully see you again soon!
Aimee - Client Experience Manager
I don’t know if the stylist did not like me or it’s the way she is towards her clients. When she was washing my hair she was pulling at it and it was getting tangled in her fingers. Drying was quite painful too as she couldn’t brush the tags out and was pulling at my hair, then she was blow drying my hair and putting her fingers through my hair and pulling at it. I had to let her know about it a few times in the process and she said that my hair is long and gets tangled very easily. The haircut I asked for couldn’t be done apparently, because she said it would not look right and “she knew as she’s a hairdresser”
Hello,
Thank you for taking the time to review your experience in Michael Franks!
I am very disappointed and sorry to hear that you felt that way, this is not the experience any of us want our clients to have.
We want all our clients to feel relaxed and comfortable during their visit.
Due to your review being anonymous I am unable to contact you directly, if you could contact me on [email protected]
as I’d really like to find out more about your visit and to work something out for you as we’d still like you to return to our salon.
Kind Regards Aimee - Client Experience Manager
Great experience! Will definitely be back
Hello,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great experience and will be returning!
Look forward to seeing you soon!
Aimee - Client Experience Manager
I’ve had the Nano straightening treatment a few times but this is the best by far. I actually feel like I’m wearing a wig as it’s not like my hair at all. For once in my life I know what it feels like to have straight hair. I’m currently on holiday where the humidity is over 50% and my hair is still straight. Sam I don’t know what you did differently but carry on.
Thank you so much.
Hi Tracey,
thank you for taking the time to write a 5* review!
Its so amazing to hear such a positive review about your experience in Michael Franks! We will forward this great review to Sam!
Hopefully see you again soon!
Aimee - Client Experience Manager
Kate has done a great job with Jai today. Spoke very kindly to Jai, who is only 7. Offered options on the style of braids. Listened to what Jai & I requested. Jai’s hair looks lovely.
Hi Jai,
Thank you for taking the time to write a 5* review!
So happy to hear Kate looked after you well and gave lots of options and ideas for your hair! We will forward this amazing review to Kate!
We look forward to seeing you on your next visit!
Aimee - Client Experience Manager
Loved the service provided! Olivia was nice, easy to talk to and knows whats best.
Hi Aleena,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Oliwia looked after you well during your visit, we will forward this great review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager
Great service, gave very good advice in the consultation and made me feel at ease. Lovely cut and blow dry !!
Hi Kate,
thank you for taking the time to write a 5* review!
So pleased to hear you had a thorough consultation and felt at ease during your visit! We will forward this amazing review to our team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Chelsea made me feel very welcome. She asked me lots of questions about how I look after my hair and what I wanted from my visit. After a busy week at work I enjoyed the head massage. The first visit to a new salon can be daunting but not so for me. Thanks!!
Hi Jenny,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear you had a great visit, we want every one of our clients to feel comfortable and at home when they first come into our salon! We will forward this great review to Chelsea and the team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Hebe is amazing...knew just what I was trying to descibe
Hi Tracie,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great experience in the salon and Hebe created the look you desired!
Hopefully see you again soon!
Aimee - Client Experience Manager
From the minute I arrived I was greeted warmly, Anna was fantastic, friendly and obviously knows her stuff. I’d definitely go back again and have other treatments here.
Hi Katherine,
So happy to hear you had a great visit and our team looked after you well as soon as you arrived!
Thank you for taking the time to write a 5* review!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager
I was so at ease and so impressed by the stylists patience and understanding, he seemed to know how I felt and that is very important
Hi Carol,
thank you for taking the time to write a 5* review!
So pleased to hear the stylist made you feel at ease during your visit and understood what hairstyle you were wanting!
Hopefully see you again soon!
Aimee - Client Experience Manager
Booked in for a last minute blow dry here when I came to watch a concert. Great service, even got a head massage when having my hair washed. Olivia was friendly and did a fab wavy blow dry for me, exactly what I wanted. It looked ace.
Hi Fay,
so happy to hear you enjoyed your visit and got the exact hair style you were wanting!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager
Micheal was very kind and knowledgeable . This was very helpful for me
Hi Susan,
so happy to hear Michael was helpful and knowledgeable, we will forward this review to him!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager
Brilliant!
Great stylist, great guy. Customer service and expertise in cutting way above the norm. Best haircut I’ve ever had, attention to detail and advice on how to keep a great hair cut looking good.
Hi Pat,
so pleased to hear you are loving your new haircut and our team looked after you well on your visit!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager
I was delighted with my first visit today, I camecaway more positive about my post chemo hair, my stylist cutcandcwashed it and even showed me how to dry it, what a lovely guy, thank you so much
Hi Carol,
thank you for taking your time to write a 5* review!
So happy to hear you enjoyed your first visit, we will forward this amazing review to the stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager
Great experience and very friendly and professional. Will definitely return when I’m in Liverpool
Hi Lesley,
thank you for taking the time to write a 5* review!
So pleased to hear you had a great service, we will forward this amazing review to the team!
Hopefully see you again when you're next in Liverpool!
Aimee - Client Experience Manager
Very happy with my colour and blow dry, top class service provided from start to finish. Thank you.
Hi Rita,
thank you for taking the time to review your experience in Michael franks!
So happy to hear you are very pleased with your colour and cut!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager
The whole experience was lovely Kate was able to advise me on my new style. Kate was very pleasant and very professional. I would definitely recommend this salam.
Hi Debbie,
thank you for taking the time to write a 5* review!
So pleased to hear Kate looked after you well and advised you on your new hair style, we will forward this amazing review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager
I was really pleased with my visit to this salon today. All the staff were really friendly and I enjoyed a really yummy piece of cake and a drink whilst waiting for my appointment. Michael made me feel very relaxed and gave me a lovely haircut, the head massage whilst washing my hair was also really appreciated. Excellent service, would definitely recommend.
Hi Toni,
thank you for taking the time to review your experience in Michael franks!
So pleased to hear you enjoyed your visit and our team looked after you well! We will forward this amazing review to Michael and the team!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Always courteous and professional. Keen eye for detail. The salon is friendly and welcoming. Always happy with the service and fantastic value for money. Would recommend to everyone
Hi Cheryl,
thank you for taking the time to write a 5* review!
So pleased to hear you had a great experience in Michael Franks!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Staff were friendly and Callum listened to what I wanted and did a fantastic job of cutting my hair. Will definitely be going again next time we're in Liverpool
Hi Ruth,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great first visit, we will forward this amazing review to Callum and team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Eyebrow tint & shape - the right colour, fast and friendly service
Hi Fran,
thank you for taking the time to write a 5* review!
So happy to hear you are loving your eyebrows, we will forward this positive review to our beautician!
Hopefully see you again soon!
Aimee - Client Experience Manager
Callum is professional and courteous. Would definitely recommend him.
Hi Cheryl,
thank you for taking the time to review your experience in Michael Franks!
We look forward to seeing you on your next visit!
Aimee - Client Experience Manager
My hair fell out before I even got back to the hotel and had to do it my self what a waste of £35
Hi Kelly,
Thank you for taking the time to review your experience in Michael Franks!
I am sorry to hear that your hair up style fell out before you got to your hotel as that obviously should not have happened. I am going to call you to discuss with you further what happened on your visit and sort something out for you.
Kind Regards Aimee - Client Experience Manager
It was amazing and I got what I wanted. Furthermore I love my new hair and it came out fabulous. I also enjoyed my stay.
Hi Tamas,
thank you for taking the time to write a 5* review!
So happy to hear you are very pleased with your hair cut and enjoyed your visit!
Hopefully see you again soon!
Aimee - Client Experience Manager
Fit me in last minute and I’m very happy with the end result
Hello,
So pleased to hear you enjoyed your visit and loved the end result of your hair!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager
Chelsea, was my hairdresser today and it’s not the first time she advice me so well. That’s defined one of the reasons I came back superb service.
Hi Borja,
thank you for taking the time to write a 5* review!
So pleased to hear Chelsea looked after you well and gave you helpful advise with your hair!
Hopefully see you again soon!
Aimee - Client Experience Manager
Excellent service Callum was very professional and listen to what I wanted and explained everything he was doing very pleased
Hi Angela,
Thank you for taking the time to write a 5* review!
So happy to hear you had a great experience in our salon with Callum, we will forward this fantastic review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Really good experience Callum was very professional informed me what he was doing at all times very pleased would recommend Callum to ano thank you look forward to returning
Hi Angela,
Thank you for taking the time to write a 5* review!
So happy to hear you had a great experience in our salon with Callum, we will forward this fantastic review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Absolutley fantastic service . Very professional and the staff are all friendly and welcoming .will be returning and recommending to friends
Hi Alberto,
thank you for taking the time to review your experience in Michael Franks!
Its so amazing to hear such a positive review, we will forward this to our team!
Look forward to seeing you soon!
Aimee - Client Experience Manager
Had a lovely afternoon of pampering with a brew and cake absolutely loved my hair style and make up I'm so excited for the wedding day knowing I'm going to look fabulous thanks to these guys ❤
Hi Vikki,
This is such and amazing review, thank you for taking the time to write a 5* review!
So pleased to hear you loved your hair and makeup on your trial day!
We look forward to seeing you on the day of your wedding!:-)
Aimee - Client Experience Manager
Great hair cut and all round experience. Cheers Sam ????????
Hi Jon,
so pleased to hear you enjoyed your service with Sam and walked out loving your new hairstyle! We will forward this amazing review to him!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager
Great service, nice experience.
Hi Melissa,
thank you for taking the time to review your experience in Michael Franks!
So happy to hear you had a great visit!
Hopefully see you again soon!
Aimee - Client Experience Manager
Great first experience with Chelsea- cut my hair exactly as I wanted and was really friendly. Really great last minute price too. I’ll be back!
Hi Aime,
so pleased to hear you enjoyed your first visit, we will forward this amazing review to Chelsea!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager
Fantastic result, my hair looks thicker, shinier and healthy
Hi Taylor,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving you new hair style created by our stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager
Lovely guy great hairdresser went the extra mile
Hi Marian,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear the stylist looked after you well and you enjoyed your visit!
Hopefully see you again soon!
Aimee - Client Experience Manager
Michael is very professional and Was extremely helpful. I was looked after and would definitely recommend their service, you will come out looking and feeling a million dollars xxx
Hi Leanne,
thank you for taking the time to write a 5* review!
So happy to hear you had a great experience and felt amazing when you left the salon. We will forward this great review to Michael and the team!
Hopefully see you again soon!:-)
Aimee - Client Experience Manager
Michael is super nice and has the ability to change over my colour with a spark! He’s one of the best colourists I’ve been to :)
Hi Irina,
thank you for taking the time to write a 5* review!
Michael is incredibly talented in hairdressing and really shows his passion for it through his work!
We look forward to seeing you on your next visit!
Aimee- Client Experience Manager
I was very impressed by Callum’s professionalism, tonsorial skills and wide product knowledge. Easily a 5 star experience and enthusiastically recommended.
Hi John,
thank you for taking the time to write a 5* review!
Callum is very skilled and knowledgeable in hairdressing, he will be so proud to hear such an amazing review!
Hopefully see you again soon!
Aimee- Client Experience Manager
Professional
Lovely
Great to talk too.
Extremely helpful.
Hi Ben,
So happy to hear our team looked after you well during your visit, we will forward this positive review to our team!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager
Amazing, very happy with the result.
Hi Melanie,
thank you for taking the time to write a 5* review!
So pleased to hear you are happy with your results and enjoyed your visit!
Hopefully see you again soon!
Aimee - Client Experience Manager
Absolutely love my hair Sam you have done an amazing job xx
Hi Cherie,
its so amazing to hear such a positive review, I'll be sure to forward this to Sam!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager
I have forgotten stylists name but she was super friendly and knowledgable. Probably too early to tell but I’m not sure if Brazilian blow dry has worked because my hair looked it’s usual frizzy self even after the salon blow dry.
Hi Danielle,
thank you for taking the time to review your experience in Michael Franks!
I am sorry to hear that your hair looked frizzy after the Brazilian blow-dry, depending which treatment you had you are advised not to wash your hair for 3 days, this is so the treatment can go deeper into the cuticle so it may not feel smooth just yet. If you could contact me directly so I can find out a little bit more of how you feel after you have washed your hair to [email protected] or if you call us on 0151 707 9263 please.
Kind Regards Aimee - Client Experience Manager
Sian did my make up exactly as I described how I wanted it, made me feel really comfortable and was gentle when putting on lashes and liner. I would definetly book in again and recommend to friends
Hi Sally,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you loved your make-up by Sian, we will forward this amazing review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager
From the minute i walked through the door i was looked after by sian and her team, its a lovely salon and will be back again!
Hi Lolita,
thank you for taking the time to write a 5* review!
So pleased to hear Sian and our team looked after you well, we will forward this amazing review to them!
We look forward to seeing you on your next visit!
Aimee - Client Experience Manager
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.