Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.90
1,877 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Great result

Ruth Gale
27th Jun 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Staff were friendly and Callum listened to what I wanted and did a fantastic job of cutting my hair. Will definitely be going again next time we're in Liverpool

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Ruth,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great first visit, we will forward this amazing review to Callum and team!
Hopefully see you again soon!
Aimee - Client Experience Manager

Brows

Fran Cairns
26th Jun 2019
Team Member: Anna
5.0
Appointment verified by SaloniQ Software

Eyebrow tint & shape - the right colour, fast and friendly service

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Fran,
thank you for taking the time to write a 5* review!
So happy to hear you are loving your eyebrows, we will forward this positive review to our beautician!
Hopefully see you again soon!
Aimee - Client Experience Manager

Colour change

Cheryl Hardman
26th Jun 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum is professional and courteous. Would definitely recommend him.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Cheryl,
thank you for taking the time to review your experience in Michael Franks!
We look forward to seeing you on your next visit!
Aimee - Client Experience Manager

Hair up

Kelly Westlake
26th Jun 2019
3.0
Appointment verified by SaloniQ Software

My hair fell out before I even got back to the hotel and had to do it my self what a waste of £35

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Kelly,
Thank you for taking the time to review your experience in Michael Franks!
I am sorry to hear that your hair up style fell out before you got to your hotel as that obviously should not have happened. I am going to call you to discuss with you further what happened on your visit and sort something out for you.
Kind Regards Aimee - Client Experience Manager

Extraordinary Haircut

Tamas Horvath
25th Jun 2019
Team Member: Aimee
5.0

It was amazing and I got what I wanted. Furthermore I love my new hair and it came out fabulous. I also enjoyed my stay.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Tamas,
thank you for taking the time to write a 5* review!
So happy to hear you are very pleased with your hair cut and enjoyed your visit!
Hopefully see you again soon!
Aimee - Client Experience Manager

Blow Dry By Kate

Anonymous
25th Jun 2019
5.0

Fit me in last minute and I’m very happy with the end result

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello,
So pleased to hear you enjoyed your visit and loved the end result of your hair!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager

Superb

Borja Pardo
25th Jun 2019
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Chelsea, was my hairdresser today and it’s not the first time she advice me so well. That’s defined one of the reasons I came back superb service.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Borja,
thank you for taking the time to write a 5* review!
So pleased to hear Chelsea looked after you well and gave you helpful advise with your hair!
Hopefully see you again soon!
Aimee - Client Experience Manager

Haircut

Angela Quinn
24th Jun 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Excellent service Callum was very professional and listen to what I wanted and explained everything he was doing very pleased

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Angela,
Thank you for taking the time to write a 5* review!
So happy to hear you had a great experience in our salon with Callum, we will forward this fantastic review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager

Good experience

Angela Quinn
24th Jun 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Really good experience Callum was very professional informed me what he was doing at all times very pleased would recommend Callum to ano thank you look forward to returning

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Angela,
Thank you for taking the time to write a 5* review!
So happy to hear you had a great experience in our salon with Callum, we will forward this fantastic review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager

Great experience

Alberto Sorando Garcia
23rd Jun 2019
Team Member: Samuel
5.0
Appointment verified by SaloniQ Software

Absolutley fantastic service . Very professional and the staff are all friendly and welcoming .will be returning and recommending to friends

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Alberto,
thank you for taking the time to review your experience in Michael Franks!
Its so amazing to hear such a positive review, we will forward this to our team!
Look forward to seeing you soon!
Aimee - Client Experience Manager

Wedding hair and make up trial

Vikki Stone
22nd Jun 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Had a lovely afternoon of pampering with a brew and cake absolutely loved my hair style and make up I'm so excited for the wedding day knowing I'm going to look fabulous thanks to these guys ❤

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Vikki,
This is such and amazing review, thank you for taking the time to write a 5* review!
So pleased to hear you loved your hair and makeup on your trial day!
We look forward to seeing you on the day of your wedding!:-)
Aimee - Client Experience Manager

Great!

Jon Cooper
22nd Jun 2019
Team Member: Samuel
5.0
Appointment verified by SaloniQ Software

Great hair cut and all round experience. Cheers Sam ????????

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Jon,
so pleased to hear you enjoyed your service with Sam and walked out loving your new hairstyle! We will forward this amazing review to him!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager

Great

Melissa Hutchinson
22nd Jun 2019
Team Member: Chelsea
5.0

Great service, nice experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Melissa,
thank you for taking the time to review your experience in Michael Franks!
So happy to hear you had a great visit!
Hopefully see you again soon!
Aimee - Client Experience Manager

Love my hair

Aime Grzesik
21st Jun 2019
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Great first experience with Chelsea- cut my hair exactly as I wanted and was really friendly. Really great last minute price too. I’ll be back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Aime,
so pleased to hear you enjoyed your first visit, we will forward this amazing review to Chelsea!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager

Long layered cut and blow

J'aime J'ai Aimé Coutanche - Taylor
21st Jun 2019
Team Member: Haydn
5.0
Appointment verified by SaloniQ Software

Fantastic result, my hair looks thicker, shinier and healthy

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Taylor,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving you new hair style created by our stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager

Review

Marian Stratton
21st Jun 2019
Team Member: Haydn
5.0

Lovely guy great hairdresser went the extra mile

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Marian,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear the stylist looked after you well and you enjoyed your visit!
Hopefully see you again soon!
Aimee - Client Experience Manager

Fab hair

Leanne Mcclymont
20th Jun 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael is very professional and Was extremely helpful. I was looked after and would definitely recommend their service, you will come out looking and feeling a million dollars xxx

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Leanne,
thank you for taking the time to write a 5* review!
So happy to hear you had a great experience and felt amazing when you left the salon. We will forward this great review to Michael and the team!
Hopefully see you again soon!:-)
Aimee - Client Experience Manager

Great colouring and service

Irina
17th Jun 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael is super nice and has the ability to change over my colour with a spark! He’s one of the best colourists I’ve been to :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Irina,
thank you for taking the time to write a 5* review!
Michael is incredibly talented in hairdressing and really shows his passion for it through his work!
We look forward to seeing you on your next visit!
Aimee- Client Experience Manager

Superb Service

Mr John Daniels
17th Jun 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I was very impressed by Callum’s professionalism, tonsorial skills and wide product knowledge. Easily a 5 star experience and enthusiastically recommended.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi John,
thank you for taking the time to write a 5* review!
Callum is very skilled and knowledgeable in hairdressing, he will be so proud to hear such an amazing review!
Hopefully see you again soon!
Aimee- Client Experience Manager

Brilliant

Ben Kirwin
17th Jun 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Professional
Lovely
Great to talk too.
Extremely helpful.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Ben,
So happy to hear our team looked after you well during your visit, we will forward this positive review to our team!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager

Half head highlights

Melanie Rudig
17th Jun 2019
Team Member: Robert
5.0
Appointment verified by SaloniQ Software

Amazing, very happy with the result.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Melanie,
thank you for taking the time to write a 5* review!
So pleased to hear you are happy with your results and enjoyed your visit!
Hopefully see you again soon!
Aimee - Client Experience Manager

Hair by Sam

Cherie Owens
15th Jun 2019
Team Member: Samuel
5.0

Absolutely love my hair Sam you have done an amazing job xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Cherie,
its so amazing to hear such a positive review, I'll be sure to forward this to Sam!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager

Brazilian blow dry

DanielIe
15th Jun 2019
Team Member: Oliwia
4.0

I have forgotten stylists name but she was super friendly and knowledgable. Probably too early to tell but I’m not sure if Brazilian blow dry has worked because my hair looked it’s usual frizzy self even after the salon blow dry.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Danielle,
thank you for taking the time to review your experience in Michael Franks!
I am sorry to hear that your hair looked frizzy after the Brazilian blow-dry, depending which treatment you had you are advised not to wash your hair for 3 days, this is so the treatment can go deeper into the cuticle so it may not feel smooth just yet. If you could contact me directly so I can find out a little bit more of how you feel after you have washed your hair to [email protected] or if you call us on 0151 707 9263 please.
Kind Regards Aimee - Client Experience Manager

Beautiful make up

Sally Mitchell
15th Jun 2019
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian did my make up exactly as I described how I wanted it, made me feel really comfortable and was gentle when putting on lashes and liner. I would definetly book in again and recommend to friends

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Sally,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you loved your make-up by Sian, we will forward this amazing review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager

Perfect

Lolita Stone
14th Jun 2019
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

From the minute i walked through the door i was looked after by sian and her team, its a lovely salon and will be back again!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Lolita,
thank you for taking the time to write a 5* review!
So pleased to hear Sian and our team looked after you well, we will forward this amazing review to them!
We look forward to seeing you on your next visit!
Aimee - Client Experience Manager

My hair

Mary Mckinna
11th Jun 2019
Team Member: Samuel
5.0
Appointment verified by SaloniQ Software

The stylist was excellent I love my hair it was cut & given a blow dry Sam was tottaly professional I will recommend him to all my friends. Thanks again x

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Mary,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving your new hair style created by Sam, we will forward this amazing review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager

Very nice

Chantelle Gallagher
11th Jun 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Excellent. Will go again

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Chantelle,
thank you for taking the time to write a 5* review!
So pleased to hear you had a great service!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager

Very pleased

Gillian Housbey
8th Jun 2019
Team Member: Robert S
5.0

Yes really pleased with my hair , was made really welcome , Robert was very chatty felt really comfortable, will definitely think about coming back

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Gillian,
thank you for taking the time to review your experience in Michael Franks!
So happy to hear you are pleased with your hair and Robert made you feel really welcome, we will forward this amazing review to him!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager

The perfect hair experience

Portia Testa
8th Jun 2019
Team Member: Samuel
5.0
Appointment verified by SaloniQ Software

My first experience at Michael Franks with Sam was brilliant. Sam helped me to achieve a glossy brunette colour and he made me laugh the whole time. I’m looking forward to my next appointment!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Portla,
thank you for taking the time to review your first experience in Michael Franks!
So pleased to hear you loved your colour created by Sam! Sam is a great character and really shows his passion for hairdressing through his work. We will forward this amazing review to him!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager

Pamper Palace

Peter Davies
7th Jun 2019
Team Member: Sarah-Jayne
5.0
Appointment verified by SaloniQ Software

I have seen this salon change ownership 3 times & MF is by far the best, all the staff are lovely. SJ is amazing. I love going along once a month for my hair cut & chat

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Peter,
Thank you for taking the time to write a 5* review!
So pleased to hear you have returned to the salon and enjoyed your visit. I will forward this amazing review to Michael, Sarah-Jayne and the team!
Look forward to seeing you on your next visit!
Hopefully see you again soon!
Aimee - Client Experience Manager

Pleasant experience

Safiyah Ali
7th Jun 2019
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Oliwia was very friendly and put me at ease whilst getting my haircut. She gave me very good advice about the shape of my hair around my face. I’d definitely come back and book her again.
Thank you x

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Saflyah,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Oliwia looked after you well and gave you helpful advise on your hairstyle. We will forward this lovely review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager

The stylist I've been looking for all my life

Diana Jeater
6th Jun 2019
Team Member: Samuel
5.0
Appointment verified by SaloniQ Software

Sam listen, considered, had vision, persuaded and then followed through with the perfect cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Diana,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great service with Samuel, we will forward this amazing review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager

Excellent service!

Arindam Chattopadhyay
6th Jun 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Excellent service. The stylists are very considerate and polite. Had an awesome haircut. These guys are the best. With my favorite music playing in the background, I wouldn't ask for anything else! Lol. My stylist was Robert S. I just couldn't find his name on here. Callum is nice too. I've added his name as he was present when I visited!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Arindam,
thank you for taking the time to write a 5* review!
Its so amazing to hear such a positive review about your visit and hairstyle, we will forward Robert and Callum this lovely review!
Hopefully see you again soon!
Aimee - Client Experience Manager

10/10

Christopher Riley
6th Jun 2019
5.0
Appointment verified by SaloniQ Software

Excellent mens style and cut, the two gents in the salon were excellent , Robert S gave me exactly the haircut I required, would highly recommend him, he is an asset to the business.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Christopher,
thank you for taking the time to review your experience in Michael Franks!
I am so happy to hear our team looked after you well and you loved your hair style created by Robert, we will forward this amazing review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager

Relaxing and Professional

Dean Kilpatrick
6th Jun 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

First genuine time I have felt relaxed when having my hair cut, Callum done a brilliant job and will definitely be returning in the future.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Dean,
Its so amazing to hear such a positive review like this where you felt relaxed and loved your hair style created by Callum!
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager

Excellent

Rita Santamera
6th Jun 2019
5.0
Appointment verified by SaloniQ Software

I'm sorry I can not remember the stylist name. I was more than happy with my hair, thank you so much x

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Rita,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great service and our team looked after you well!
Hopefully see you again soon!
Aimee - Client Experience Manager

Best Salon Experience in ages!

Clare Brumby
5th Jun 2019
Team Member: Robert
5.0
Appointment verified by SaloniQ Software

Robert was really great. Really attentive, informative and interesting to talk to! Gave me some great advice about my hair and a great cut and finish! Really positive experience. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Clare,
so pleased to hear Robert looked after you well and you enjoyed your visit, we will forward this amazing review to him!
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager

Fab brazillian blow dry and cut

Hollie Swann
3rd Jun 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Absolutely love my cut and brazillian blow dry. Callum was absolutely lovely and has done a brilliant job! Really friendly and lovely service, couldn’t fault it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Hollie,
thank you for taking the time to write a 5* review!
So happy to hear you absolutely love your cut and Brazilian blow-dry created by Callum, we will forward this review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager

5 stars

Kasia Duda
2nd Jun 2019
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

I would give more than 5 stars if I could. Oliwia is absolutely perfect. I was quite scare to change the color of my hair just because I have curly, dry hair so I wasn't sure what will happen. Oliwia and Sam gave me a lot of advice ( full professionalism) and the final effect came out beautifully. Thank you very much.I recommend this salon

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Kasia,
Thank you for taking the time to write such an amazing review!
So pleased to hear that Oliwia and Sam looked after you well and gave you useful and reassuring advise for your hair, we will forward this amazing review to them all!
Hopefully see you again soon!
Aimee - Client Experience Manager

Highlights and curly blow dry

Michelle Mousley
1st Jun 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Great service, Hair looks and feels great very friendly staff.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Michelle,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great visit and you are loving your new hairstyle!
Hopefully see you again soon!
Aimee - Client Experience Manager

Hair up do

Chelsea Holden
1st Jun 2019
5.0
Appointment verified by SaloniQ Software

Really friendly and helpful staff. Hair was put up amazingly and couldn’t be happier with it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Chelsea,
so pleased to hear our team looked after you well and you loved your hair style! We will forward this great review to our team!
Hopefully see you again soon!
Aimee - Client Experience Manager

Hair colour and cut

Jenny Hogg
31st May 2019
Team Member: Harry
5.0
Appointment verified by SaloniQ Software

A lovely salon great staff and v good service you do feel well looked after !

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Jenny,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great service!
Hopefully see you again soon!
Aimee - Client Experience Manager

Fab ashy hair

Gina Aldous
31st May 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Once again Callum explained everything, only going ahead with treatments once I was happy. So pleased with my new ashy blonde!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Gina,
so happy to hear you have returned to our salon and had another great experience! We will forward this amazing review to Callum!
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager

Balayage

Rochelle
31st May 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Amazing stylist! Always come out of the salon feeling beautiful. Couldn't ask for anyone better! All staff are lovely and welcoming.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Rochelle,
Thank you for taking the time to write a 5* review!
Its so lovely to hear such an amazing review, we will forward this review to or team!
Hopefully see you again soon!
Aimee - Client Experience Manager

Nails

Rosie Crowther
30th May 2019
Team Member: Anna
4.5

Fab technician, really happy with the results. Would absolutely recommend to a friend

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Rosie,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving your new nails! We will forward this amazing review to Anna!
Hopefully see you again soon!
Aimee - Client Experience Manager

Excellent service

Rosti Readioff
30th May 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Very happy with the haircut

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Rostl,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are happy with your haircut!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager

Miss

Paula Fury
30th May 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Excellent service for a wash cut and blow

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Paula,
thank you for taking the time to write a 5* review!
So happy to hear you had an excellent service!, we will forward this to our team!
Hopefully see you again!
Aimee - Client Experience Manager

Keratin straightening

Gaynor Ryan
30th May 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Excellent service and hair looked fab after Callum had finished .My hair was really shiny and styled well. Everything was explained well from the procedure to how I should care for my hair..Teally pleased. Coffee and cake a nice e traditional touch.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Gaynor,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great visit and all the steps for the service were explained to you! We will forward this great review to Callum and the team!
Hopefully see you again soon!
Aimee - Client Experience Manager

Great haircut!

Keir Harvey
29th May 2019
Team Member: Callum
5.0

Callum done a great job ! Would definitely recommend

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Keir,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Callum did a great job with your hair! We will forward this amazing review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager

Haircut

Anonymous
28th May 2019
Team Member: Hebe
5.0

Great haircut!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving your new hair cut!
Hopefully see you again soon!
Aimee - Client Experience Manager