Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.90
1,877 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Races Hair Appointment

Claire Healy
6th Apr 2019
Team Member: Callum
4.5
Appointment verified by SaloniQ Software

Callum was really professional and very helpful throughout having my hair done would highly recommend this gentleman nothing was to much trouble.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Claire,
thank you for taking the time to write a 5* review!
So pleased to hear our team were welcoming and helpful throughout the service!
Hopefully see you again soon!
Aimee - Client Experience Manager

Full head foils and cut and blow dry.

Paige Owen
5th Apr 2019
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Today was my second visit to the salon and I loved it even more! My first visit for my full head foils was fab, loved the colour and Oliwia was amazing!!! I was taken care of and the colour turned out great even without a toner on my root! Today was fab too, love my cut. Thank you x

Service
Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Paige,
so pleased to hear you have returned to the salon and loved it even more! We will forward this amazing review to Oliwia!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager

Great cut

Mandy Pritchard
5th Apr 2019
Team Member: Harry
5.0
Appointment verified by SaloniQ Software

Great as always, lovely cut and great advice on hair colour thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Mandy,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great service and they gave you helpful advice on hair colour!
Hopefully see you again soon!
Aimee - Client Experience Manager

Excellent.

Emma Mason
5th Apr 2019
Team Member: Aimee
5.0
Appointment verified by SaloniQ Software

Excellent service , great hair pin up, highly recommend

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Emma,
thank you for taking the time to write a 5* review!
So pleased to hear you loved your hair up and had an excellent service!
Hopefully see you again soon!
Aimee - Client Experience Manager

Blonde bombshell

Gina Aldous
4th Apr 2019
Team Member: Callum
4.5
Appointment verified by SaloniQ Software

Chuffed with my transition from dark, though blonde to grey. Callum has taken on board what I want to achieve and always advises me on how I can get there.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Gina,
so pleased to hear you loved your hair transformation from dark to light by Callum!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee- Client Experience Manager

Amazing!

Jasmine Millard
3rd Apr 2019
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

I love my hair and was really made to feel at home by Amy and the rest of the staff. A really enjoyable experience over all!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Jasmine,
So pleased to hear you loved your hair and enjoyed your service in Michael Franks with Amy, its so lovely to hear she made you feel comfortable!
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager

New hair new me

Anonymous
1st Apr 2019
Team Member: Callum
5.0

A really positive experience. Callum guided me through the process with lots of knowledge and advice . Most of all I love me new colour and cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello,
thank you for taking the time to write a 5* review!
So pleased to hear you had a great experience and Callum guided you through the process and gave you helpful advise!
Hopefully see you again soon!
Aimee - Client Experience Manager

Great cut

Nicola Mcgovern
28th Mar 2019
Team Member: Sarah-Jayne
5.0
Appointment verified by SaloniQ Software

Sarah-Jayne is a great hairdresser, love my cut,highly recommended! thanks!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Nicola,
so pleased to hear you love your haircut by Sarah-Jayne, we will forward this amazing review to her!
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager

Great care

Jai Henry
24th Mar 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum took great care over Jai’s hair. She really enjoyed her visit & her hair looks great, thank you x

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Jai,
thank you for taking the time to review your experience in Michael Franks with Callum!
So pleased to hear you liked your hair!
Hopefully see you again soon!
Aimee - Client Experience Manager

Excellent

Rita Santamera
24th Mar 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Very pleased with my hair, I had a blow dry this time, I have to say every time I visit this salon everyone of the staff are lovely, very professional, I would definitely recommend this salon for all types of treatments it provides. 5 star.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Rita,
thank you for taking the time to write a 5* review!
So pleased to hear you had a lovely experience in the salon and our team looked after you well!
Hopefully see you again soon!
Aimee - Client Experience Manager

Lovely haircut

Fionnuala O'dempsey
24th Mar 2019
5.0
Appointment verified by SaloniQ Software

Great haircut and atmosphere. Haydn was really helpful and I'll be back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Fionnuala,
thank you for taking the time to write a 5* review!
So pleased to hear you had a great haircut and enjoyed the atmosphere!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

Ideal Salon

Heather Shaw
22nd Mar 2019
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Got another great hair cut and Chelsea is so lovely and chatty, always makes me feel really relaxed.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Heather,
so happy to hear you had a great service with Chelsea and she made you feel relaxed, we will forward this amazing review to her!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager

Brilliant

Kayden Preston
21st Mar 2019
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Love it! Really friendly staff, good price and a great haircut

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Kayden,
so happy to hear our team looked after you well and you left the salon pleased with your hair cut!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager

Always Amazing

Chlo
21st Mar 2019
Team Member: Chelsea
5.0

Always make you feel so welcome and do an amazing cut????????‍♀️

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Chlo,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that you have returned to the salon and our team made you feel welcome every visit!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

Brazilian blow

Addissa
20th Mar 2019
Team Member: Yasmin
4.5
Appointment verified by SaloniQ Software

Yasmin was really nice,,, happy with over all experience...

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Addissa,
Thank you for taking the time to write a 5* review!
So pleased to hear you enjoyed your experience in Michael Franks with Yasmin!
Hopefully see you again soon!
Aimee - Client Experience Manager

Hair Colour

Nicola McAvoy
19th Mar 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Made to feel so relaxed I love the tea and cake and Michael Franks it's such a lovely salon xxxx

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Nicola,
thank you for taking the time to review your experience in Michael Frank!
So happy to hear you enjoyed your visit and our delicious cakes by the 'pudding company'
Hopefully see you again soon!
Aimee - Client Experience Manager

Excellent Hairdressing

Linda
18th Mar 2019
Team Member: Michael
5.0

I have visited the Ropewalks salon 3 times this year, Michael has styled and highlighted my hair. Excellent hairdressing from Michael, very pleased with his hair styles, his knowledge and experience shine through with his consultations when his listens to his client. Overall, I definitely recommend MF if you are looking for a new hairdressers at a reasonable price. Excellent
hairdressing from MF.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Linda,
amazing, so pleased to hear you have returned to Michael Franks and loved your hair colour and style every visit by Michael! He will so happy and proud to hear a lovely review like this!
Thank you for taking the time to write a 5* review!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

Excellent Hairdressing

Linda
18th Mar 2019
Team Member: Michael
5.0

I have visited the Ropewalks salon 3 times this year, Michael has styled and highlighted my hair. Excellent hairdressing from Michael, very pleased with his hair styles, his knowledge and experience shine through with his consultations when his listens to his client. Overall, I definitely recommend MF if you are looking for a new hairdressers at a reasonable price. Excellent
hairdressing from MF.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Linda,
amazing, so pleased to hear you have returned to Michael Franks and loved your hair colour and style every visit by Michael! He will so happy and proud to hear a lovely review like this!
Thank you for taking the time to write a 5* review!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

Best hair salon

Laura
15th Mar 2019
Team Member: Lucy
5.0

Lucy is amazing at colour corrections. She took her time and made my hair feel amazing - thank you so much. The whole team are fab & it is such a lovely salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Laura,
thank you for taking the time to write a 5* review!
Its so lovely to hear amazing reviews like this, we will forward this positive review to our team!
Hopefully see you again soon!
Aimee - Client Experience Manager

Recommend

Octavia Colehan
15th Mar 2019
Team Member: Lucy
5.0

Amazing service. My stylist Lucy was so lovely and did everything exactly as I had hoped. 10/10 recommend.

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Octavia,
so please to hear Lucy looked after you well and you are happy with your hairstyle!
Thank you for taking the time to review you experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager

Fab!!

Lauren Metcalf
13th Mar 2019
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Second time there. Love a curly blow! Great job by chelsea. I’m now a new regular

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Lauren,
so happy to hear you have returned to Michael Franks and loved your blow dry every visit!
Thank you for taking the time to write a 5* review!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

So happy ????

Jemma Mills Burns
10th Mar 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Over the moon with my hair, always a pleasure. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Jemma,
thank you for taking the time to write a 5* review!
So pleased to hear you are happy with your hair!
Hopefully see you again soon!
Aimee - Client Experience Manager

Always a fantastic service

Debbie Mills-Burns
10th Mar 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

As always Michael gives a fantastic service. Just love my colour

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Debbie,
so happy to hear you are pleased with your colour by Michael!
Thank you for taking the time to review you experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager

Thank you Lucy

Taher
7th Mar 2019
Team Member: Lucy
5.0

Lucy, you're welcoming, friendly, and warm.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Taher,
so pleased to hear you enjoyed your experience in Michael Franks and our team looked after you on your visit!
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager

The BEST Salon in Liverpool!

Kathy Carter
7th Mar 2019
Team Member: Michael
5.0

I absolutely love this salon! I am VERY particularl when it comes to my hair and Michael has the knowledge and the patience to make my hair perfect every time I go in! The staff are all so friendly and never walk by you without asking if you need anything. I will never go anywhere else!!! Thanks again Michael for the perfect cut! Xoxo KC

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Kathy,
thank you for taking the time to write a 5* review!
Its so lovely to hear positive reviews like this, we will forward this amazing review to our team!
Look forward to seeing you on your next appointment!
Aimee Client Experience Manager

Excellent service

RR
5th Mar 2019
5.0
Appointment verified by SaloniQ Software

Hayden did an excellent creative cut today, highly recommend him and the saloon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello,
thank you for taking the time to write a 5* review!
So pleased to hear Haydn did and excellent job with your haircut!
Hopefully see you again soon!
Aimee - Client Experience Manager

Hair blowout

Zain Al-Haji
2nd Mar 2019
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

I love it ! It was perfect

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Zain,
thank you for taking the time to write an amazing review!
So happy to hear you loved your hair by Kate!
Hopefully see you again soon!
Aimee - Client Experience Manager

Awesome

Sam A.
2nd Mar 2019
Team Member: Sarah-Jayne
5.0
Appointment verified by SaloniQ Software

I've been getting my haircut with the same stylist for the last 5-7 years and she's always been awesome. On queue appointments, great service and not to mention the fact that my hair is always in safe hands with a superb outcome. Recommend her to everyone.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Sam,
so happy to hear you have returned to the salon to see Sarah-Jayne for your hair and have loved it every visit!
Thank you for taking the time to write this amazing review, we will forward this review to Sarah!
Look forward to seeing you again soon!
Aimee - Client Experience Manager

Great service!

Jade Elliott
2nd Mar 2019
Team Member: Sarah-Jayne
5.0

Been coming to SJ for years and I’d never go anywhere else! Great salon and lovely staff

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Jade,
thank you for being a loyal client to Sarah-Jayne and taking the time to write this amazing review!
Look forward to seeing you soon!
Aimee - Client Experience Manager

HD Brows

Niamh
1st Mar 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Amazing service, as always!! Professional and friendly staff and a really great atmosphere!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello Niamh,
so pleased to hear you had an amazing service and loved the atmosphere in Michael Franks!
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager

Boys haircut

Oliver
1st Mar 2019
5.0

Michael is always lovely great hairdresser, wouldn't go anywhere else !

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Oliver,
thank you for taking the time to write this amazing review!
So happy to hear you have returned to the salon and you're a loyal client to Michael for your hair cut!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager

Hair cut

Yvonne Gater
1st Mar 2019
Team Member: Sarah-Jayne
5.0
Appointment verified by SaloniQ Software

Absolutely love my new haircut, thank you once again Sarah-jayne, would definitely recommend the salon and stylist,

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Yvonne,
thank you for taking the time to write a 5* review!
So pleased to hear you have returned to Michael Franks and love your new haircut!
Hopefully see you again soon!
Aimee - Client Experience Manager

Great Salon

Linda Goldby
28th Feb 2019
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Loved my hair always happy when I have had my hair done in This Salon

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Linda,
thank you for taking the time to write a 5* review!
So pleased to hear you have returned to the salon and have loved your hair every visit!
Hopefully see you again soon!
Aimee - Client Experience Manager

Great Salon

Linda Goldby
28th Feb 2019
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Loved my hair never always

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Linda,
thank you for taking the time to write a 5* review!
So pleased to hear you love your hair!
Hopefully see you again soon!
Aimee - Client Experience Manager

Good Hair Dayz

Amanda
27th Feb 2019
5.0

First visited back in November and Loved the way my hair had been cut then recently had Hi Lights for the first time made up with my hair! staff are lovely very friendly and put you at ease. Definatley the place to go

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Amanda,
so happy to hear you have returned to the salon and you have loved your hair every visit!
Thank you for taking the time to write this amazing review!
Hopefully see you again soon!
Aimee - Client Experience Manager

Amazing

Kerry
27th Feb 2019
Team Member: Sarah-Jayne
5.0

Sarah was amazing from consultation to colour and cut. Talked through the whole process and advised my after care. Love the outcome. Best salon I've been too. I'm definitely a regular now.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Kerry,
amazing, so lovely to hear you enjoyed your visit and its the best salon you've been to! We will forward this amazing review to Sarah!
Thank you for taking the time to write a 5* review!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

Love my highlights

Debra Hale
24th Feb 2019
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

I absolutely love my hair and what Olivia has created with the different tones of Cooper and blond

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Debra,
thank you for taking the time to write a 5* review!
So pleased to hear you loved the colour Oliwia has created for you!
Hopefully see you again soon!
Aimee - Client Experience Manager

Amazing salon

Linda Goldby
23rd Feb 2019
Team Member: Oliwia
5.0

My hair was georgus would recommend this saloon been there serval time always happy with my hair

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Linda,
so happy to hear you have returned to the salon and have loved your hair every visit!
Thank you for taking the time to write a 5* review!
We look forward to seeing you on your next visit!
Aimee - Client Experience Manager

Super stylist - as always

Mrs Sarah Turner
23rd Feb 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

A fabulous salon, super treatments and very talented stylists, wonderful experience

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello Sarah,
so happy to hear you have returned to the salon and loved your experience every visit!
Thank you for taking the time to review us!
Look forward to seeing you soon!
Aimee - Client Experience Manager

Amazing!

Zoe Harrison
22nd Feb 2019
Team Member: Anna
5.0
Appointment verified by SaloniQ Software

First time having dermalplaning and it was amazing! Anna was very gentle and amazing as always!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Zoe,
so pleased to hear you loved your first dermaplaning treatment!
Thank you for taking the time to write a 5* review!
Look forward to seeing you soon!
Aimee - Client Experience Manager

Excellent service

Anonymous
22nd Feb 2019
Team Member: Scarlett
5.0

Really pleased with my cut and blow dry. Excellent service. Looking forward to my next visit.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello,
thank you for taking the time to write a 5* review!
So happy to hear you were pleased with your cut and blow dry!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager

love my hair

Linda Goldby
22nd Feb 2019
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Fabulous wash blow

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Linda,
thank you for taking the time to write this amazing review!
So happy to hear you loved your blow dry!
Hopefully see you again soon!
Aimee - Client Experience Manager

Hair colour and blow

Gill Quilliam
22nd Feb 2019
Team Member: Sarah-Jayne
4.5

Fab as usual Sarah Jane does a great job and loving my new colour

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Gill,
thank you for taking the time to write a lovely review!
So happy to hear you have returned to the salon and have loved your hair every visit by Sarah!
Look forward to seeing you soon!
Aimee - Client Experience Manager

Great

Genesis McDowell
22nd Feb 2019
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

I had such a great experience. She listened to my request and helped me achieve the colour that I wanted.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Genesis,
so pleased to hear Oliwia helped you achieve the colour you wanted and you enjoyed your visit!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager

Fran

Frances Jones
22nd Feb 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

My hair had become so parched and dull due to overprocessing. Michael done an amazing job restoring the colour, condition, look and feel of my hair, I am delighted with it.
The new male stylist ?Daryl done my cut and blow, he is very creative and introduced me to a great new look. We’ve all had a new hair do and not been able to manage it once home... well, these guys each spent time talking about techniques, brush choice and products, I don’t think I’ve got an excuse anymore.
Overall a lovely welcoming and attentive team and amazing value for money. I’m very happy.

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hello Frances,
thank you for taking the time to write a 5* review, it makes us all incredibly proud to hear positive reviews like this!
We will forward this lovely review to our team!
Hopefully see you again soon!
Aimee - Client Experience Manager

Haircut and finish

Susan Ho
22nd Feb 2019
5.0
Appointment verified by SaloniQ Software

Highly recommended

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Susan,
Thank you for taking the time to write an amazing review!
Hopefully see you again soon!
Aimee - Client Experience Manager

New hair style ..plus roots and highlights

Tracey Farrell
21st Feb 2019
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Decided to go for a new style ..love it ..hair feels great and one of the best cuts ..Olivia is lovely and very professional would highly recommend her.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Tracey,
so happy to hear you loved your new hair style by Oliwia, we will forward this positive review to Oliwia!
Thank you for taking the time to write an amazing review!
Hopefully see you again soon!
Aimee - Client Experience Manager

Amazing

Lyn Ward
21st Feb 2019
5.0
Appointment verified by SaloniQ Software

What a amazing experience so very friendly and make you so welcome
Just fabulous and hayden you are worth your weight in gold you are so friendly and made the whole experience a delight see you soon xxx

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello Lyn,
so pleased to hear you enjoyed your service at Michael Franks with Haydn! We will forward this amazing review to him!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

A lovely pampering day

Maureen Murphy
14th Feb 2019
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

A lovely guy very welcoming and a great hairdresser enjoyed the experience have a great time in London x

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Maureen,
Thank you for taking the time to review us!
So pleased to hear Callum was welcoming and you enjoyed your service!
Hopefully see you again soon!
Aimee - Client Experience Manager

Haircut experience - 09/02/19

Heather Campbell
10th Feb 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I visited on a Saturday daytime, the salon is in the city centre so I expected it to be very busy. On arrival the receptionist was very warm and welcoming, he made me feel comfortable straight away. After literally a 0 minute wait, Michael sat me down and took some time to discuss what I wanted, my hair type, any current hair problems, and what I wanted the final result to be. This was really good, as in the past other salons have rushed through this step and it's negatively impacted the final result. The girl who washed my hair was really friendly which put me at ease, and the conditioner they used smelt amazing too, like a mix of sandalwood and coconut. They also massaged my head while conditioning which was really good (haven't had this at many other places!). My hair is very thick and curly, which makes it quite hard to tame. They took their time and did a really good job, and now my hair looks very healthy and classy. I'm 100% happy with the final result and I would definitely recommend, I will be returning :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Heather,
Amazing, thank you so much for taking the time to write a 5* review!
It makes us all incredibly proud hearing positive reviews like this where you’ve had a good visit from start to finish! The consultation is possibly the most important part of the service so we can achieve your desired look!
We’ll forward this positive review to Michael and the team!
We look forward to seeing you on your next visit!:-)
Aimee - Client Experience Manager